Charity operations manager jobs
Head of Customer Services
Hours: 37 hours a week
Salary: £44,100 per annum
Location: Hybrid/Flexible - we have buildings in Brighton, Haywards Heath, Burgess Hill, Horsham and Bognor Regis, giving flexibility to choose your main base - as well as the option for homeworking on occasions
Closing Date: Monday 19th May, midday
Are you a passionate leader with a flair for driving change?
We’re looking for an inspiring and experienced Head of Customer Services to lead a culture shift across Age UK West Sussex, Brighton & Hove. This brand-new role is your chance to shape and deliver our first customer-focused workplan, embedding outstanding customer service across all touchpoints. If you're someone who is energised by change, understands the power of great customer experience, and can bring teams with you - this could be the role for you.
We want to be the go-to charity for people as they age - and for their families and carers too. Whilst we’re proud of what we do and the difference we make, we know we can’t stand still. With an ageing population and stretched resources everywhere, we need smarter, more joined-up ways of working that enables the reach to be further and the impact to be greater.
You’ll spend time in our services and buildings to really understand how we operate, and you’ll need to work closely with staff and volunteers to embed a more consistent approach to customer service; one that is person-centred, informed by data and using the best tech and digital solutions. In return, we offer a chance to make a lasting impact in a visible and vital new role for us. This position involves travel across our sites, therefore a driving licence and access to your own car will help you hit the ground running.
What You’ll Do
· Design and deliver a consistent customer journey that spans all our services
· Pioneer a customer-first culture and demonstrate exemplary leadership
· Harness tech and innovation to improve processes
· Champion our new membership programme, launched April 2025
What You’ll Bring
· A proven track record in customer service, transformation and culture change
· Sharp strategic thinking, plus confidence working with data, compliance and KPIs
· Great people skills, you must be able to lead, coach, train and bring others with you
· A passion for inclusion and for building solutions that meet real-world needs
What We’ll Offer
· An opportunity to create lasting impact across a well-loved and ambitious organisation
· A vibrant, values-driven culture where your voice matters
· A flexible, supportive team with big plans and a collaborative mindset
· Condensed hours may be considered after six months (note: job share not available)
Benefits
We value our team and offer a brilliant benefits package, including:
· Flexible working options
· Ongoing professional development
· 28 days annual leave + bank holidays (pro rata for part-time roles)
· Blue Light Card eligibility
· BUPA Employee Assistance Programme (EAP)
· 4% auto-enrolment pension with life assurance
· Cycle to Work Scheme
· Electric Vehicle Scheme
How to Apply
To apply, please read the full Job Description and get to know us at our website. Then, submit your tailored CV and a covering letter (no more than 3 pages) explaining how you meet the person specification. We love innovation (yes, we use AI too!), but most of all, we want to hear your voice.
For any questions, please let us know and Jo Clarke will be happy to contct you.
Please note applications without a cover letter will not be shortlisted.
Alternatively you can download our application form from our website.
If you're shortlisted, we’ll carry out DBS and reference checks before appointment.
If you need support with your application please do let us know.
About AUKWSBH
We are known for our excellent work with older people in the UK. We are an ageing population, and many older people have no one else but us. We are passionate about inspiring and enabling people over 50 to Love Later Life.
We provide various services and activities within the community, helping people, their families and carers by providing opportunities for people to stay independent, have fun, socialise and build friendships. We also deliver some services for people over 18. We offer rewarding roles, flexibility and the chance to be part of an amazing team.
Diversity & Inclusion
We’re proud to be building a diverse and inclusive team that reflects the communities we serve. We want you to feel welcome, respected and able to be your full self—whether you’re applying, volunteering, or working with us.
If you need any adjustments during the recruitment process, just let us know—we’ll make it work for you.
The client requests no contact from agencies or media sales.
About Kent Community Foundation
Kent Community Foundation is a leading charitable organisation dedicated to connecting people who care with local causes that matter. For over 20 years, we’ve been championing grassroots charities and initiatives across Kent and Medway, helping to build stronger, more resilient communities.
Role Purpose
The Head of Communications will lead and deliver the Foundation’s communications strategy, ensuring consistent, high-impact messaging across all channels. This role is key to enhancing our profile, deepening engagement with stakeholders, and promoting our mission through compelling content, strong branding, and innovative digital campaigns.
Key Responsibilities
Strategic Communications
- Develop and implement a comprehensive communications strategy aligned with Kent Community Foundation’s strategic goals.
- Act as an advisor to the Chief Executive and senior management team on all matters of reputation, media, and stakeholder engagement.
- Monitor sector developments and identify opportunities for proactive thought leadership.
- Lead crisis and issues communications with sensitivity and professionalism.
Content Creation & Management
- Oversee the creation of engaging, accessible, and mission-aligned content for a range of audiences, including funders, grantees and partners
- Lead the production of key publications (e.g. annual reports, impact stories, newsletters).
- Ensure content is inclusive, audience-appropriate, and drives engagement.
Brand Management
- Champion Kent Community Foundation’s brand, ensuring consistency of tone, visual identity, and messaging across all touchpoints.
- Manage brand assets and oversee their use internally and externally.
- Continuously evolve brand guidelines to reflect the Foundations values and ambition.
Digital Communications
- Lead the development and optimisation of Kent Community Foundation’s digital presence, including website, email marketing, and social media.
- Drive digital engagement through analytics-informed strategies.
- Oversee the content strategy to ensure the website serves both operational and promotional needs.
- Identify and implement new tools and platforms that enhance Kent Community Foundation’s digital outreach.
Media Relations & PR
- Build and maintain strong relationships with local, regional, and sector-specific media.
- Draft press releases, opinion pieces, and media responses.
- Act as the primary media contact and spokesperson where appropriate.
Team Leadership & Collaboration
- Line manage communications staff and freelancers/agencies.
- Work closely with development, grants, and operations teams to support cross-functional initiatives.
- Provide training and guidance to colleagues on communications best practices.
Person Specification
Essential
- Significant experience in a senior communications role, ideally within the charity, public, or purpose-driven sector.
- Proven track record in developing and delivering integrated communications strategies.
- Outstanding written and verbal communication skills.
- Strong digital expertise, including website management, email campaigns, and social media.
- Experience in managing brand identity and delivering consistent messaging.
- Ability to lead and inspire teams and collaborate effectively across functions.
- Excellent stakeholder management and interpersonal skills.
- Proactive, creative, and solutions-focused approach.
Desirable
- Knowledge of the community and voluntary sector in Kent.
- Experience working with funders or grant making organisations.
In your application your covering letter must explain how you meet our person specification and how you meet the essential criteria and outline any of the desirable criteria as well.
The client requests no contact from agencies or media sales.
Be a part of a collective and supportive team by joining the London District.
Our District Digital Enabler will take the lead in our social media communications but also work directly with our Churches and Circuits across London, providing them with a supportive guiding light by advising all things digital. You must have knowledge of social media and websites (that’s a given), but you’ll also need some skills in IT applications, the ability to write creatively and fluently, and be able to bring some slick confidence to the role. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.
Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?
Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is thrilled to be working with a fantastic charity as they search for a part-time Supporter Data Officer to support them for an initial 3-month role.
This role supports the effective management of supporter and membership data, playing a crucial role in the smooth operation of membership systems and processes. The post-holder will ensure that data is handled compliantly, processes run efficiently, and supporter engagement is maintained at a high standard—particularly in relation to donations and membership payments.
Key Responsibilities:
- Maintain accurate and legally compliant supporter and membership data in the CRM system.
- Develop, implement, and review CRM data processes to improve the supporter journey.
- Coordinate the membership lifecycle including new joiners, renewals, reactivations, and cancellations.
- Foster strong working relationships with third-party service providers (e.g. mailing houses, call centres, recruitment partners).
- Handle all member enquiries professionally and promptly, aiming to enhance retention and increase member lifetime value.
- Manage payment processes including Direct Debits and alternative methods such as Standing Orders.
- Ensure the accurate recording and reconciliation of donations and membership fees.
Person Specification:
- Experience working with CRM systems to manage supporter or customer data.
- Understanding of data protection and legal compliance regarding data handling.
- Strong organisational and interpersonal skills with attention to detail.
- Excellent communication skills and a commitment to delivering high-quality customer service.
- Experience in managing financial transactions and payment processes.
- Previous experience within a fundraising or membership-based organisation.
- Familiarity with Direct Debit administration and working with BACS or Payfile systems.
- Ability to liaise with external service providers and support cross-functional teams.
What’s on Offer:
- This is a hybrid role, with just 1-2 days per-week in their Central Bristol office.
- A day rate of £98.81 to £118.58 per-day plus daily holiday for the successful candidate.
- A rare part-time opportunity of 29.5 hours per-week and an immediate start.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.
We aim to get back to all successful candidate within 48 working hours.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Be a part of a collective and supportive team by joining the London District.
Our Admin Assistant will be a core member of the team and will have the opportunity to engage with the many workstreams in the life of Methodism in London. We’re looking for someone who is a great organiser (of themselves and others), fab at administration, but you’ll also need some skills in IT applications. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.
Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?
Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role.
The client requests no contact from agencies or media sales.
Are you an organised and detail-focused administrator who enjoys working with systems and supporting others to succeed?
We're looking for a Learning and Development & Safeguarding Administrator to join our People, Culture & Inclusion Directorate. You'll play a key role in keeping our systems up to date, managing data, and ensuring key administrative processes run smoothly across both Learning and Development and Safeguarding teams.
Key Responsibilities:
- You will play a key role in supporting the organisation's training programmes, workshops, and events - from scheduling sessions to preparing materials.
- Keeping training and development records accurate and up to date across internal systems will be part of your day-to-day processes.
- You will assist with the administration and record-keeping of mandatory training and contribute to monthly reporting.
- Your role will involve identifying and supporting process improvements across Learning & Development and Safeguarding administration.
- You'll be managing and responding to queries in shared team inboxes, escalating where appropriate to ensure timely responses.
- You'll be responsible for regular housekeeping and updates on the Learning Management System (LMS) and the MyConcern Safeguarding system.
- You will provide administrative support to the HR team, particularly in onboarding and welcoming new staff members.
- An important part of your role will be helping create, maintain, and review professional safeguarding resources used both internally and externally.
- You'll contribute to team coordination by taking minutes, recording actions, and supporting the smooth running of meetings.
- Additionally, you will be maintaining organised filing systems and databases across both functions.
About You:
- Proficient using Microsoft Word, Excel and PowerPoint
- Strong organisational skills with the ability to manage your time well and prioritise tasks effectively
- High level of accuracy and strong attention to detail
- Committed to following data protection regulations and confidentiality around challenging subject matter.
- Works well independently and as part of a team
- Approaches work with flexibility and a positive attitude
- Comfortable using or learning systems such as Learning Management Systems and Incident Reporting Tools
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
Interviews are due to take place from first week of June.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong attention to detail, organisational, accuracy skills with the ability to manage multiple tasks independently and as part of a team.
- The ability to maintain a range of professional relationships and work within the boundaries of confidentiality.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
This is a great opportunity for someone who enjoys working in a busy support role and is keen to contribute to staff development and safeguarding practices. If this sounds like you, we'd love to hear from you.
The client requests no contact from agencies or media sales.
KEY INFORMATION
Location: Manchester, Bristol, Newcastle, Nottingham, or London
Hours: 37.5 hours per week (Hybrid - minimum of 2 days per week in the office)
Start date: July 2025 (we are happy to work with you and your notice period)
Duration: Permanent
Salary: £29,150 per annum if based in London. £26,575 per annum if based in Manchester, Nottingham, Newcastle or Bristol, plus a £312 yearly tax-free work from home allowance.
Application deadline: 12 noon, Friday 23rd May 2025
ABOUT UPREACH
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report.
ROLE SUMMARY
The Student Administration Officer will work with the Associate facing Programmes team to support the successful delivery of the upReach programme, focused on the programme operations of onboarding new Associates.
CORE RESPONSIBILITIES
You will contribute to upReach's mission by working with our programme team to facilitate the onboarding of new Associates. You will be responsible for key processes and tasks on the Associate Tracking System, to enable upReach to deliver effectively and to meet objectives and key results (OKRs). These include:
-
Associate Tracking System: steward applicants through the pipeline; confirm student eligibility; answering applicant and Programme Coordinator queries; track and report on pipeline progress; help Programme Coordinators with reporting on programme application progress;
-
Ensuring our communications to applicants and prospective applicants are accurate and effective including email templates and call scripts;
-
Assisting the student attraction team to deliver effective campaigns promoting our programmes;
-
Assisting with other programme delivery activities as needed;
-
Researching process improvement projects as needed.
Please note it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit.
COLLABORATION AREAS
Collaboration is a key part of upReach’s culture, and as a Student Administration Officer you’ll have the opportunity to work with a range of teams across our organisation, including:
-
Programme Coordinators - coordinating the onboarding of each Associate.
-
Fundraising & Partnerships - meeting the onboarding expectations of our funder / partner relationships.
VALUES
At upReach we uphold the following values for our team and volunteers, and will be looking for candidates who display these in our application process:
-
Advocacy: We expect those involved with upReach to be advocates for everyone realising their full potential, regardless of social background.
-
Aspiration: We empower our Associates to aim high and achieve their ambitions.
-
Integrity: We expect everyone involved with upReach to work collaboratively and with honesty, and to fulfil their commitments.
-
Perseverance: We are adaptable when overcoming challenges, and encourage Associates to persevere similarly.
-
Proactivity: We are proactive in our work, and inspire Associates to demonstrate this too.
SKILLS AND EXPERIENCE
The ideal candidate for Student Administration Officer will bring with them the following skills:
-
Attention to detail
-
Planning and organising
-
Proactivity and Perseverance
-
Communication
-
Collaboration
To be successful in this role you will bring with you the following experience:
-
Strong organisational skills with attention to detail and the ability to manage a varied workload;
-
Solid communication skills with the ability to communicate with students, team members and partners either in writing or verbally;
-
The ability to learn quickly how to utilise a range of tools, including Excel and Google suite;
-
Comfortable working in a fast-paced environment and working independently to find solutions to problems;
-
Self-motivation and an ability to work in a small team as well as independently;
-
Commitment to social mobility - Knowledge of the UK social mobility landscape, and demonstrates a willingness to deepen their knowledge.
Desirable:
-
Experienced in confidently contacting applicants and resolving their queries over the phone.
TEAM CULTURE AND BENEFITS
By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture.
We offer:
-
Flexible and hybrid working.
-
Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.
-
Birthday leave and volunteer leave
-
Enhanced Parental Leave beyond statutory requirements for all team members.
-
3% Pension Contribution, this increases to 5% after 5 years of working with us.
-
Cycle-to-work and tech buying schemes.
-
Monthly socials.
-
Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training and annual Wellbeing Days
-
Personal Development Budget, activated after 6 months in the role.
-
The opportunity to participate in our fantastic staff networks:
-
Disability and Inclusion Network
-
Diverse Roots Network
-
Green Network
-
LGBTQ+ Network
-
Mindfulness Network
-
Parents and Carers Network
-
Socio-economic Background Network
-
READY TO APPLY
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Applications close at 12 noon, Friday 23rd May Early applications are encouraged as we will be scheduling interviews on an ongoing basis.
Equal Opportunities
At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a visionary, hands-on leader with a bold passion for transforming childhood cancer outcomes? We're looking for a driven and dynamic CEO to lead our small but mighty charity through its next phase of growth and impact.
As CEO, you will shape and execute an ambitious strategy to accelerate change in the childhood cancer space—through fundraising and grant-giving, policy influence, partnerships, and compelling digital storytelling and campaigning. This is a rare opportunity to lead from the front, catalyse meaningful change, and work directly with researchers, funders, and leading hospitals and universities.
Key Responsibilities
-
Lead the charity with integrity, compassion, and vision—building a high-impact organisation centred on outcomes and change.
-
Manage the Azaylia PhD Scholarship grant-giving fund with transparency and in alignment with the charity’s funding criteria.
-
Design and execute a robust income strategy across corporates, trusts, foundations, major donors, crowdfunding, events, and sponsorships.
-
Leverage your network to secure and steward significant gifts and partnerships, particularly in the childhood cancer space.
-
Develop digital and in-person campaigns that inspire action, influence policy, and build coalitions for change.
-
Actively engage in every aspect of the charity’s operations—from strategy to hands-on delivery, in a lean and resource-limited environment.
-
Guide our growing social media presence with a focus on mission-driven engagement, supported by data and storytelling.
-
Build strong relationships with high-profile ambassadors, media, and influencers to amplify our voice and cause.
-
Ensure financial sustainability through effective planning, budgeting, and income diversification.
-
Create a purpose-driven, supportive, and high-performing team culture rooted in transparency, equity, and empathy.
Ideal Candidate Profile
-
Proven success in multi-channel fundraising, with a track record of securing and growing major gifts.
-
Existing relationships with high-net-worth individuals, foundations, and stakeholders in the childhood cancer space.
-
Deep understanding of systems change, with experience in driving policy and institutional transformation.
-
Professional experience in the childhood cancer, paediatric healthcare, or rare disease sector.
-
Expertise in financial management, charity governance, and regulatory compliance.
-
Excellent leadership and team-building skills with the ability to nurture and retain top talent.
-
Confident operating autonomously in a remote setting, with strong organisational and self-management abilities.
-
Passionate about eradicating childhood cancer and creating systemic change for affected families and communities.
What We Offer
-
A unique leadership role with high visibility and potential for sector-wide impact.
-
Flexibility in a remote working environment, with occasional domestic travel.
-
A passionate, values-driven team committed to collaboration, bold thinking, and impactful outcomes.
About The Azaylia Foundation
The Azaylia Foundation was founded by Ashley Cain and Safiyya Vorajee after the passing of their eight-month old daughter, Azaylia. Childhood cancer is the number one killer of children in the UK, yet it receives less than 3% of cancer research funding. Backed by a large community of supporters, The Azaylia Foundation is committed to reversing this systemic underfunding through advocacy, PhD research grants, and family support for treatments not freely available via the NHS. Our flagship programme, The Azaylia PhD Scholarship Program, aims to fund 20 new childhood cancer PhDs and their research over a period of 5 years.
To apply, please send your CV and a supporting statement (no more than two pages) outlining how your experience aligns with the role and why you're passionate about leading this organisation.
The client requests no contact from agencies or media sales.
Are you an experienced administrator and communicator looking for a flexible, purpose-driven role? Join the Council for Subject Associations (CfSA) as our part-time Membership & Communications Administrator— a vital freelance position supporting the day-to-day operations of a volunteer-led charity working at the heart of subject education.
This is a rare opportunity to become the operational engine of CfSA: you’ll manage charity governance, financial records, events, member communications, and digital platforms — all while working independently and remotely.
About Us:
CfSA is the national umbrella body for subject associations. Independent of government, we speak with a unified voice on curriculum, teacher training, and educational policy. Our members shape the future of education, and we ensure their voices are heard.
What You’ll Do:
- Administer Board and Committee meetings and filings
- Coordinate events including our AGM and conferences
- Liaise with and support member organisations
- Run our communications and digital presence (website, social media, newsletters)
- Maintain financial tracking and statutory reporting
We’re Looking For Someone Who:
- Has strong admin and digital communication experience
- Can work independently and manage their time effectively
- Is confident with tools like WordPress, Canva, and social platforms included LinkedIn, X, Facebook etc
- Has a professional, proactive, and friendly manner
- Understands or is interested in the charity or education sectors
This is a freelance contract, ideal for someone seeking part-time flexibility with meaningful impact. Remote-based with occasional travel (e.g., Leicester for post collection, which can be relocated).
We are committed to equality of opportunity, to being fair and inclusive and encourage applications from all who meet the person specification regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Closing date for applications: 13th May 2025
Interviews will take place either in Leicester or remotely on 19th May 2025 (between 1 and 5p.m)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
DFN Project SEARCH offer an evidence-based supported internship model which takes place entirely in the workplace. The programmes provide continuous support to young adults with a learning disability, and autistic people who are aged between 16 – 24 with an Education Health and Care Plan, or equivalent, in their final year of education.
You will be required to identify opportunities to develop and grow DFN Project SEARCH programmes across a geographical area with the aim of supporting the organisation to ensure that as many people as need it have access to DFN Project SEARCH programmes.
In addition, you will be required to develop strategies to ensure that the operational programmes in your area are achieving at least the average outcomes expected for young people in our programmes and so you must be committed to continuous improvement.
You will be specifically required to develop strong partnerships and train and support colleagues within your area. You may also be required to support colleagues promoting DFN Project SEARCH in other areas, further European projects as required and contribute to the development of relevant UK focussed materials.
As a Programme Specialist you will be expected to:
- Demonstrate effective project planning and preparation so that each project delivers achieves the highest quality programme possible and outstanding employment outcomes for the interns.
- Establish effective working relationships with schools, colleges, local authorities, employers and the project professional staff to promote the building of excellent, high quality partnerships at each site to ensure the effective running of programmes and promote sustainability in a volatile environment.
- Take an active part in decision making, planning and audit processes of each project
- Ensure that you implement DFN Project SEARCH policy and have a clear understanding of required quality standards and criteria which constitute effective teaching and learning
The client requests no contact from agencies or media sales.
Join Birthrights as Our New CEO!
Location: Remote (UK-based). Must be prepared to travel to London and other UK locations for frequent meetings with staff, funders and stakeholders.
Salary: £70,000 to £75,000 per annum, dependent on experience
Why Join Us?
- Impact: Make a real difference in the lives of women, birthing people and families.
- Flexibility: We offer flexible working arrangements, including remote work and compressed hours.
- Culture: Join a kind, progressive, and inclusive team dedicated to respectful care during pregnancy and childbirth.
- Growth: Be part of an organisation with ambitious plans for growth and innovation.
About Birthrights: Birthrights is the UK's leading authority on the rights of women and birthing people during pregnancy and birth in the UK. Our work is critical to not only transforming the experiences and outcomes for individuals but also in shifting wider policy, practice and systems. We champion respectful care during pregnancy and childbirth, ensuring that all women are treated with dignity and humanity. Our work is grounded in the belief that every woman has the right to make informed choices about her care and to be supported in those choices.
The Role: Are you passionate about making a difference in the lives of women and birthing people? Do you thrive in a collaborative and supportive environment? Birthrights is looking for a dynamic and compassionate CEO to lead our dedicated team. This is a unique opportunity to drive change, advocate for birth rights, and work alongside a group of passionate individuals committed to our cause.
Key Responsibilities:
- Leadership: Provide compassionate and bold leadership to a remote-working team, fostering a collaborative and supportive culture.
- Strategic Vision: With the Board and staff, refine and lead the successful implementation of the organisation's strategic and operational plans.
- Influencing: Lead creative and bold external campaigns, policy development, and influencing efforts to advance birth rights.
- Financial Management: Oversee financial operations, ensuring sustainability and growth.
- Fundraising and Business Development: Oversee the fundraising efforts and business development initiatives to support Birthrights' mission.
- Board Collaboration: Work closely with the board to shape and implement strategic goals.
Person Specification:
- Essential:
- Background in the charity sector.
- Genuine passion for Birthrights' cause.
- Strong people management skills.
- High emotional intelligence (EQ).
- Competence in financial management.
- Skills in business development and fundraising.
- Excellent communication skills.
- Ability to work closely with the board.
- Strategic and radical leadership skills
- Ability to oversee delivery of policy and programmes to drive impact aligned with organisational strategy and principles
- Ability to build relationships and foster strong collaborative partnerships
- Ability to lead courageously
- Desirable:
- Lived experience of birth or professional experience in maternity care or significant involvement in campaigning or representing people's rights.
- Experience in policy development and influencing.
- Experience in leading bold external campaigns.
- Experience managing remote working or hybrid teams of part-time staff
- Experience of community power building and working as part of movements for change
Our Team: At Birthrights, we believe in the power of collaboration and teamwork. Our team is close-knit, passionate, and dedicated to making a positive impact. We work remotely but stay connected through regular meetings and touchpoints, ensuring that everyone feels supported and valued. We are committed to fostering a culture of kindness, inclusivity, and mutual respect.
Equity, Diversity and inclusion: Birthrights is committed to diversity, equity and inclusion in our organisation and our external work. We know that diversity in all its forms brings more perspectives, experiences and knowledge, and it makes us a better, stronger organisation.
As an organisation, our employees have recently trained with the Queer Birth Club on LGBTQ+ competency and have undertaken extensive training with JMB Consulting on anti-racism.
We are using positive action in our recruitment as part of our commitment to EDI. This means we are actively seeking candidates from under-represented groups (people of colour, women, LGBTQ+, disabled people, socioeconomic background). If two candidates are equally qualified for the role, we will appoint the candidate with this background under the provisions of the Equality Act 2010. Please let us know if you require reasonable adjustments so we can accommodate your needs.
How to Apply: If you are passionate about advocating for birth rights and have the skills and experience to lead our organisation, we would love to hear from you. Please submit your CV to and we will forward you the candidate pack.
Webinar: Join our informational webinar on Thursday 22 May, 12.30 - 1.30 to learn more about the role. The registration link is in the candidate pack.
Application Deadline: Please submit your application by 5.00pm on Monday 9th June, 2025.
Goodman Masson are delighted to be supporting a leading independent policy organisation based in London who are seeking Finance Business Partners to support its globally focused research and advisory work. With a strong reputation for shaping thought leadership and influencing international policy, the organisation is currently undergoing a strategic transformation to modernise systems, streamline operations, and enhance financial planning and oversight.
This is an excellent opportunity for experienced finance professionals to contribute to a purpose-led organisation operating at the heart of global affairs. In this role, you will work closely with a research centre, collaborating with academic and policy teams while partnering with central finance to ensure robust financial management across key projects and funding streams.
Key Responsibilities
Lead quarterly forecasting and annual budgeting for your assigned research centre
Cost projects and monitor profitability across grants, donations, and other funding sources
Track actual income and expenditure against budgets; analyse and explain variances
Collaborate with the central finance team on management accounts, accruals, and income recognition
Oversee project-specific financial reporting, audits, and compliance with funder requirements
Support implementation of a new finance system and contribute to process improvements
Act as a trusted financial advisor to research leads and senior stakeholders
Strengthen internal controls and promote financial best practice across the organisation
About You
ACA/CA/ACCA/CIMA qualified accountant
Proven experience in business partnering, budgeting, and financial project oversight
Experience within the charity, education, or non-profit sector (advantageous)
Excellent communication skills with the ability to present financial insights clearly to non-finance colleagues
Strong analytical and organisational skills with a focus on accuracy and deadlines
Proactive, collaborative, and comfortable working in a dynamic environment
Familiarity with funder requirements across foundations, government bodies, and NGOs
Benefits
37 days annual leave (including public holidays and office closure days)
Pension salary exchange scheme
Hybrid/flexible working
Enhanced parental leave and employee assistance programme
Opportunity to work in a highly respected, purpose-driven environment with global impact
Apply now to be part of an organisation committed to making a meaningful contribution to international policy and global development through strong financial leadership.
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Purpose of the job
We are seeking a passionate and skilled Communications Officer to play a key role in enhancing both our internal communications and engagement with our network of youth organisations. This role is ideal for someone who thrives in a collaborative environment, has a talent for storytelling, and understands the importance of clear, effective messaging.
Key responsibilities
Network Communications
-
Develop and deliver engaging content for newsletters, emails, and online platforms to keep our network of youth organisations informed and engaged
-
Develop and deliver engaging communications of our programmatic work, along with the creation of communication plans in partnership with our Network Delivery team
-
Create compelling stories and case studies that highlight the impact of our work and the achievements of our partners
-
Manage and update communication materials and resources for youth organisations
-
Support in the planning and execution of events, webinars, and campaigns that connect and inspire our network
-
Work with the Communications Manager and Marketing Manager to identify opportunities and case studies for other external audiences
-
Understanding of the use various communication methods and channels
-
Excellent copy writing skills, ensuring brand guidelines and tone of voice are consistent across all messaging
Internal Communications
-
Support the development and delivery of internal communications strategies to ensure staff and key stakeholders are informed and aligned
-
Support CEO with all across organisation communications
-
Write and edit internal newsletters, updates, and key messages
-
Work closely with different teams to gather and share insights, success stories, and key initiatives
-
Develop and manage internal communication platforms and explore innovative ways to enhance engagement.
Experience
-
At least two years’ experience in communications, marketing, PR, or a related field, ideally within a charity, non-profit, or purpose-driven organisation.
-
Experience in writing and creating engaging content for different audiences across newsletters, emails, websites, and social media.
-
Familiarity with both internal and external communications, including staff engagement, stakeholder messaging, and storytelling.
-
Experience using digital communication tools such as email marketing platforms, CMS, or social media scheduling tools.
-
Exposure to event coordination, campaign support, or content creation for events/webinars.
-
Experience managing communication materials and ensuring consistency in messaging and branding.
Who we are
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.
UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.
Why work at UK Youth?
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We have influence as a sector-supporting infrastructure body, a direct delivery partner and a campaigner for social change. As outlined in our 2025 #unlockingyouthwork strategy, we believe youth work is a catalyst for change that young people need now more than ever. We play a unique role in addressing; the lack of investment into the youth sector, the lack of cross-sector understanding of how youth work makes a difference and the limited opportunities to embed effective solutions.
We are building a movement of change; galvanising likeminded individuals, organisations, government, and businesses from all sectors, to work together and deliver system change for all young people. Together we will create a society that understands, champions, and delivers effective youth work for all.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
-
Flexible/Agile Working
-
27 days annual leave plus bank holidays (pro rata for part time employees)
-
Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
-
Other training available in support of your personal and professional development
-
Pension scheme (currently UK Youth match employee contributions up to 5%)
-
Membership of our life insurance scheme which would pay-out up to 4 times your salary
-
Employee Assistance Programme to support employees both professionally and personally
-
20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
-
IT equipment provided for the duration of contract
-
CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: Wednesday 14th May at 11:59pm (midnight)
Provisional Interview Dates: TBC
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.

Community Cleanup Champion
Are you a community-minded person who is self-confident, energetic, reliable and enjoys being outside?
There are part-time roles available with community litter picking charity CleanupUK, who need help in their mission to engage people in looking after their local environment.
If you have a few hours a week to spend encouraging local communities and organisations to litter pick, then this could really suit you.
CleanupUK is recruiting three Community Cleanup Champions to work closely with our partner organisations in one of the following areas, encouraging local litter picking via our Cleanup Hub network:
-
One role covering: Salford and Manchester
-
Two roles covering: Camden, Enfield, Hackney, Haringey, and Tower Hamlets (Split of boroughs to be decided)
Cleanup hubs are spaces to store equipment for individuals and groups in the community to use. By hosting this equipment and loaning it out, Cleanup Hubs are championing volunteering in the community and promoting litter picking.
CleanupUK provides equipment and promotional support to help Cleanup Hubs get started with litter picking and engaging local people.
Cleanup Champions work closely with Cleanup Hubs and other partner organisations to encourage more people to get involved in litter picking locally.
We are keen to find cheerful people, with a sense of fun, who care about the environment and enjoy chatting to people of all backgrounds.
Main Purpose of the Role:
-
To increase the number of people borrowing litter picking equipment from the Cleanup Hubs in your local area.
-
To represent CleanupUK at a local level by attending litter picking events and supporting the development of the Cleanup Hub network.
-
To develop strong relationships with partner organisations in the community:
-
Supporting existing Cleanup Hubs to increase levels of engagement in their area by contacting new groups.
-
Research and develop potential new partner organisations.
Key Tasks include:
-
Liaising with Cleanup Hubs and local communities.
-
Hosting and attending events and reporting back to CleanpUK’s Operational Team.
-
Helping to keep active records of the litter picking that is taking place. This includes: ensuring litter picking statistics are being logged online by hubs, taking photos for our social media channels, and making notes on our shared database.
-
Promoting the project locally, both on the ground and online.
-
Online research to help us to identify new community partners, and attending online or face to face meetings with new prospective partners.
-
Attending monthly team meetings online, and an annual face to face day-long team meeting.
-
Developing an awareness of local funding opportunities and communicating these to our fundraising team.
-
Occasional support to CleanupUK’s corporate partnership team may also be required such as leading a litter picking for a company.
We will only accept applications through the CharityJob website. The website will ask you to:
-
Upload your CV
-
Add a statement about how your experience meets the job description and person specification (up to 500 words)
-
Answer a few practical questions such as your location and availability. Please answer all questions as fully as you can.
Please refer to the attached Job Description and Person Specification. Applications for the role can only be made via the CharityJob website. The deadline for applications is 11.30pm on Monday 19th May 2025.
We will only accept applications through the CharityJob website. The website will ask you to:
Upload your CV
Add a statement about how your experience meets the job description and person specification (up to 500 words)
Answer a few practical questions such as your location and availability. Please answer all questions as fully as you can.
The client requests no contact from agencies or media sales.
Senior Legal Officer
We are looking for a Senior Legal Officer to support the organisation’s grant giving and contracting function.
If you want to join an impact driven organisation, improving outcomes for vulnerable children and families, then apply today!
Position: Senior Legal Officer
Location: London/hybrid
Hours: Full-time 35 hours/week (part time considered)
Salary: £53,300 per annum, plus generous benefits
Contract: 12 months fixed term contract (possible extension)
Closing Date: 18th May 2025
Interviews: Wed 28th May
The Role
Join an independent What Works Centre, funded by a core grant from central government (the Department for Education), with additional funding from other governmental departments and philanthropic bodies. We are looking for a contract manager to work within the Operations team and support the grant giving and contracting function.
Key tasks include:
• Review and consolidation of existing grant and service agreements templates, ensuring compliance.
• Prepare internal guidance on using the contract templates
• Develop and maintain a register of agreed variations to standard T&Cs
• Advice on due diligence processes and legal considerations for collaborations with a variety of partners (e.g. charities, research institutes, universities, local authorities, government departments etc)
• Support project teams in putting in place agreements for new grants and services
• Supporting project teams with existing agreements
• Provide organisation wide training on standard T&Cs and managing contracts
• Develop robust and future proof contracting processes, to ensure ongoing compliance and best practice
• Act as a main point of contact with external legal advice providers
• Work with the finance team to ensure disbursement of funding is compliant with agreements from our funders and the law
About You
You will have a law (or similar) degree, with experience of contract law and contracting in a not for profit/grant making environment.
Once you click to apply, you will be redirected to the organisation’s website where you will find full details in the job pack on the Job description and benefits and Culture code.
The Organisation
This is a great place to work, where there is a is high performing cultureand where together everyone can achieve impact that make a real difference for vulnerable children and families. Focussing on using and championing high-quality evidence, working directly with government and local leaders, the team provide practical solutions and encourage change. This is an organisation with ambitious aims and people are essential to its success.
Some of the great benefits include:
• 30 days annual leave, plus one extra day off for your birthday paid bank holidays, up to 3 can be switched for religious observance
• Up to five days carers’ leave, in a 12-month period, three days paid
• Paid compassionate leave
• Enhanced sick pay
• Enhanced parental leave and pay
• Pension of 6% employer and 3% employee contribution.
• Employee Assistance Programme with 24/7 counselling, legal & information line
• Unlimited access to 24/7 GP
• Mental health support
• Life cover at 4 x annual salary
• Bike to work scheme
The organisation’s values and celebrates diversity and are committed to providing an inclusive environment for all employees. People are at the heart of what it does, and it’s vital that the workforce reflects the diversity of stakeholders and the wider society in the UK. We actively seek candidates from diverse backgrounds and communities and offer excellent salaries, learning and development opportunities and a great office location situated in the heart of St James’. The team work in a hybrid and flexible way and recognises the importance of a good work-life balance.
You may have experience in other areas such Legal Officer, Legal Counsel, Senior Legal Officer, Senior Legal Counsel, Lawyer, Solicitor, Contract Lawyer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.