Charity people jobs

We are looking for a person who is driven to reach targets through building relationships with bereaved supporters and partner organisations. You’ll also manage warm stewardship of legacy pledgers & become part of a passionate team at JGDR.

Hours: 35 hour per week (with occasional weekend or evenings)

Location: This is a hybrid role, with regular travel required across our operating regions – including North and South Lincolnshire, Nottinghamshire, and East Yorkshire. The postholder will be expected to work flexibly in the community or on the road for meetings with supporters or partner organisations on at least four days per fortnight, with a minimum of one day per fortnight worked from a Jerry Green Dog Rescue Centre (North Lincolnshire, South Lincolnshire, or Nottinghamshire). The postholder will also be expected to attend regular team meetings in an agreed location.

As our sites are in rural locations, holding a full UK driving licence and having access to your own vehicle is essential. (Business mileage is reimbursed according to JGDR’s expenses policy.)

Purpose:

We are seeking a confident, compassionate and target driven individual to lead on the delivery of JGDR’s in memory giving programme and support the delivery of legacy marketing.

Working with the Individual Giving and Legacies Manager, you will be driven to reach targets through building relationships. You will follow up with supporters who have given in memory of their dog, family member, or friend – often following a funeral collection – and help them take the next meaningful step, such as setting up a remembrance page, making a further donation, or exploring other ways to honour their memory. This role is responsible for raising circa £40,000 per year from a portfolio of in-memory products – with aims to grow this valued income line.

You’ll also manage warm stewardship of legacy pledgers and help deliver long-term marketing activity to keep gifts in wills front of mind.

This role would suit someone from a bereavement, funeral, or supporter-facing (sales or fundraising) background who is confident converting warm leads into action with care and professionalism.

Your role

You will sit in the Individual Giving and Legacies team and report to the Individual Giving and Legacies Manager.

Your focus will be on:

• Growing income from in-memory giving through proactive supporter engagement and lead conversion.
•  Delivering light-touch legacy marketing and warm legacy stewardship, in support of long-term growth goals.

Responsibilities

In Memory Fundraising

· Work with the Individual Giving and Legacies Manager to develop and deliver the operational plan for in-memory fundraising, including campaign ideas, journeys and stewardship.

· Engage with in-memory donors via phone, email, post and in-person conversations, offering remembrance pages and other meaningful giving options.

· Proactively follow up leads and develop a pipeline to track progress and maximise conversion.

· Convert warm leads into active fundraising, donations, or page creation on our tribute fund platform, MuchLoved.

· Develop and maintain relationships with funeral directors, pet crematoriums and celebrants.

· Promote in-memory giving internally, supporting Operations, Retail and wider Fundraising and Marketing teams to spot and signpost opportunities.

Legacy Marketing & Pledger Stewardship

· Work with the IG and Legacies Manager to craft and execute legacy marketing campaigns and materials, supporting with copywriting and creative development.

· Oversee stewardship of legacy enquirers, intenders, and pledgers, ensuring they feel valued, thanked and connected

· Organise and deliver events or moments of recognition for pledgers, to promote legacy giving to long-term supporters and other target audience groups.

· Manage relationships with relevant agencies and external suppliers, e.g. free will writing services, local solicitors, and Remember a Charity Week.

• Champion legacy giving across JGDR, including working closely with colleagues in Operations and Retail to ensure that Centres and shops are equipped with the information and training needed to promote legacy giving effectively.

Other Duties

· Contribute content for social media, fundraising newsletters, publications and local media to support marketing objectives and increase our engagement with adopters, supporters and donors online.

· Keep up-to-date with sector trends and developments in legacy and in memory giving

· Attend ad hoc supporter and community events to represent JGDR and promote legacy and in memory giving

· Act as a champion for fundraising compliance across the organisation, including ensuring adherence to the Fundraising Regulator’s Code of Fundraising Practice, the General Data Protection Act and PECR, and other relevant legislative requirements

· Manage any complaints from supporters with empathy and professionalism, ensuring sensitive issues are escalated and resolved appropriately.

· Act as a collaborative role model to the wider team, and build strong working relationships with colleagues across the wider charity to be an internal ambassador for Fundraising and Marketing

This is not an exhaustive list of duties but outlines the key roles and responsibilities for this post. The post holder’s specific objectives will be set upon commencing their role.

Performance Measures

Monitoring & Insight

· Ensure that our fundraising CRM is up-to-date, in a timely manner, and develop reporting mechanisms to understand and analyse metrics on your audiences, including legacy enquirers, pledgers, and in memory supporters, and their historical engagement with the charity.

· Maintain accurate supporter records in our fundraising CRM, ensuring the status of in memory fundraising and legacy pledges are monitored and reported on to support financial planning and forecasting against budgets.

· Monitor and report on activity and agreed KPIs, such as donor calls, follow-ups, page creation, and pledger contact. Provide insight to support future development of in-memory and legacy products and journeys.

Organisational Skills & Values

· Committed to dog welfare, and representing the values of JGDR both internally and externally

· Prepared and able to travel to other JGDR Centres and partner organisations where needed.

· Prepared and able to attend relevant supporter events - occasionally at weekends and on evenings – in the community to promote legacy and in memory giving; a time off in lieu policy for this is in place.

Relationships

In Memory supporters

Legacy Pledgers

Funeral Directors

Pet Crematoriums

Centre staff

Retail staff

Fundraising & Marketing Team

Role-specific knowledge & skills

You are:

· A confident and emotionally intelligent individual who can adapt your communication style to suit different supporters and situations.

· Motivated and tenacious, driven by purpose, but also by outcomes – you follow up, track progress, and close conversations well.

· Financially proficient, and comfortable planning, monitoring and being accountable for fundraising budgets to agreed deadlines.

· You’re comfortable dealing with grieving individuals and talking about remembrance, but also how to frame a gift as a positive, hopeful act.

· You’re not afraid of outreach or relationship-building – you pick up the phone, write warmly, and connect quickly.

· Skilled at managing competing demands and shifting priorities – you can adapt when plans change, without losing sight of your key responsibilities or income goals.

· You love the idea of helping people create meaning through giving – and helping dogs find their forever homes as a result.

· Experienced in using CRM databases to input, monitor, and

· report on supporter data and to gather insights

· Diligent, organised and respectful of others’ contributions, and keen to work in an environment that encourages constructive feedback and collaboration

We're looking for a kind, compassionate and resilient Support Worker to join our Hope House service in Slough.

£26,208.00 per annum, working 40 hours per week.

Want to feel valued? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS (take this out if BSW advert)
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

We provide support for 16 customers, we have two sites Hope House (10 bed supported housing) Doddsfield Rd (6 flats independent living with floating support).

Hope House - Support hours 24 hours 7 days per week based on a shift rota pattern - (sleep-ins staff are paid additional to salary advertised).
Doddsfield Rd - Floating support (during working hours)
Team - 1X Contract Manager, 1X Team Leader, 4 Support Workers.
Staff work closely with Slough Community Mental Health Team (SCMHT) we also have a designated Occupational Therapist working along side supporting staff. Customers also attend Hope College which is facilitated via Slough Mental Health Team as part of their recovery process needed in preparation into independent living.
This is a great opportunity for any support worker to gain exceptional experience within the mental health field, based on the solid working relationship with (SCMHT) We have since implemented training directly from SCMHT to support staff with understanding Mental Health diagnosis and Managing Crisis with our customers in-house.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

In this role, you will build and manage a portfolio of mid-to-high net worth UK donors (typically giving between £1,000 and £10,000), cultivating deep relationships and delivering income growth. This role involves strategic planning, meaningful engagement, and securing donations that fund Toybox’s vital work with children in street situations.

This is an exciting opportunity to join a growing team focused on long-term impact and donor engagement.

Key Responsibilities:

• Manage a portfolio of approximately 75-150 mid-to-high value donors and prospects
• Develop and deliver personalised cultivation, solicitation, and stewardship plans
• Build strong relationships through in-person meetings, calls, and written communications
• Solicit one-off and multi-year gifts, including upgrades and renewals
• Work with the wider fundraising and programme teams to create compelling funding proposals
• Use Donorfy to track supporter engagement, income, and insights
• Support the development of donor-facing materials, updates, and event invitations
• Conduct donor research to identify new prospects and deepen existing relationships
• Help design bespoke donor journeys, ensuring each supporter feels valued and informed
• Meet agreed income targets and contribute to longer-term fundraising strategy
• Deliver regular reports to the M&F Director, Leadership Team and Trustee Board
• Attend relevant networking events to meet and build relationships with decision-makers

We are looking for someone with:

• Minimum 3–5 years’ experience in Individual Giving and/or Philanthropic Fundraising
• Proven ability to build lasting relationships with UK-based high-value donors
• Strong written and verbal communication skills with an engaging, confident presence
• Results-driven with a track record of securing four and five-figure gifts
• Highly organised with excellent attention to detail
• Proficient in using CRMs (e.g., Salesforce, Donorfy, Raiser’s Edge)
• Comfortable working independently and collaboratively across departments
• Passionate about making a positive social impact through charitable giving
• Knowledge of ethical fundraising standards and donor stewardship best practices
• Experience working with philanthropic advisors, family foundations, or legacy donors
• Understanding of tax-effective giving in the UK (e.g. Gift Aid, Payroll Giving, Share Gifting)

The essentials

• 22 days holiday (plus bank holidays) as a minimum plus discretionary three days over Christmas and the opportunity to buy more.
• A pension – you contribute a minimum of 2% and we’ll add to your contributions another 6%.
• Access to confidential support and counselling when you need it.
• A hybrid and flexible working policy where employees can work remotely for up to 60% of their working hours (role dependent)
• Enhanced Leave Policies

The extras:

• Focus on innovation - employees are given 5 -10% of their time to work on innovation projects.
• Birthday Leave – employees are eligible for a full day of paid leave on their birthday.
• Exclusive range of high street discounts including cinema, tech, travel, fashion and food and drink through Charity Worker Discounts
• Well-being days – employees are given two paid well-being days a year plus an organisational well-being day with the team.

Additional information:

The closing date for completed applications is Friday, 5th September.

Applications will be reviewed on a rolling basis, and we reserve the right to close the vacancy early if a suitable candidate is found. We encourage interested applicants to apply as soon as possible.

To apply for this role you must have the right to work in the UK.

At Toybox we strive to hire the best. If you are driven to change the world for street children, you will fit right in. We are courageous in what we do, always looking to innovate and improve. We learn from our mistakes and celebrate our wins. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their whole selves to work. Toybox values diversity and therefore we encourage and welcome applications from all suitably skilled candidates.

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please let us know and we will contact you to discuss how we can help.

We will only use the information you provide to process your application. For more information about how we use your information, see our Privacy Policy. In submitting an application for this role, we will deem that you have read and understood this Policy.

Toybox is committed to safeguarding and promoting the welfare of children and young people, and expects all staff, trustees and volunteers to share this commitment.

Shape the Future of Finance at ABRSM

ABRSM is the UK’s leading music education body and a globally respected charity, supporting millions of learners and teachers across 90+ countries through world-renowned music exams, publications, and digital learning tools. With a turnover of approximately £50 million, ABRSM is undertaking an ambitious programme of digital transformation—modernising systems, operations, and ways of working to better serve its global community.

They are now seeking a dynamic Head of Transactional Finance to lead the evolution of finance operations and define the future of this function within a modern, collaborative finance team.

The Role
Reporting directly to the CFO, the Head of Transactional Finance as a pivotal leadership role that oversees payroll, accounts payable, and finance systems. It has a strong relationship to accounts receivable in an adjacent team. It’s a unique opportunity to lead a function through significant change.

You’ll be instrumental in driving automation, improving processes, and ensuring seamless integration between finance systems (UNIT4) and wider business platforms such as Microsoft Dynamics. This role is ideal for someone who thrives in a fast-paced, change-oriented environment and is passionate about delivering operational excellence and strategic impact:

• Driving automation and process improvement across transactional finance
• Managing the successful deployment and optimisation of UNIT4 and its integration with wider business systems (notably Microsoft Dynamics)
• Enhancing financial compliance, policy, and controls
• Ensuring underlying data is clean and timely for reporting
• Supporting change management across finance and the broader organisation

The Person
We’re looking for a confident and forward-thinking finance professional who thrives in change-oriented environments and wants to put their stamp on a high-impact function. You'll play a critical role in bridging systems, processes, and people—bringing structure, clarity, and innovation to a function that underpins ABRSM’s financial strength and strategic direction.

You’ll bring:

• A recognised finance qualification (ACA, ACCA, CIMA or equivalent)
• Demonstrated leadership in finance operations, including payroll and accounts payable
• A track record of managing or supporting finance system implementations and integrations (experience with UNIT4 is essential)
• Excellent project management and stakeholder engagement skills
• A mindset geared toward continuous improvement, digital transformation, and cross-functional collaboration
• The ability to shape and position transactional finance as a partner to teams such as financial accounting and FP&A
• This role is not for a pure systems accountant—but for someone who thinks systemically, understands how to embed finance within digital workflows, and can bring a modern, strategic lens to transactional processes.

Why Join ABRSM?

• This is a rare opportunity to lead change in an organisation with a global reach and a purpose-driven mission. You’ll have the autonomy to define the transactional finance function and be part of a broader transformation journey that’s reshaping how ABRSM delivers value internally and externally.
• A high-impact leadership role in a purpose-driven organisation
• The opportunity to shape and modernise finance operations
• A chance to contribute to a global mission in music education
• A competitive salary and benefits package including matched pension contribution plus 2% (employer contribution capped at 10%), 25 days annual leave plus Xmas closure days, Flexible and hybrid working arrangements.
• Contract: Permanent or 18-Month Fixed Term
• Opportunities for professional development and continuous learning.
• A collaborative and supportive work environment.

How to Apply
ABRSM are working in partnership with Hays Senior Finance to identify the right person for this role. Please contact Peter O’Sullivan at Hays if you have any queries, but the first step towards being considered is to make your application. If suitable, Peter will follow up with a call to discuss next steps.

Closing date: 30th August 2025
First round interviews: w/c 8th Sept
Second round interviews: w/c 15th Sept

Become an Executive Assistant at Peridot Partners! We’re a values-led executive search firm working across the third sector, education and membership sectors, aiming to transform leadership and inspire change.

Location: Hybrid – offices in central London, Nottinghamshire and Staffordshire

About Peridot Partners

Since 2009, Peridot Partners has grown into a respected consultancy known for its dedication to sectors that drive social good.

Placing purpose and quality before profit, we’re a values-led third sector executive recruitment agency transforming leadership and inspiring change with organisations that have a social purpose.

We’re a close-knit team of exceptional people, and we’re proud of developing an ultra-flexible, empowering and fun culture.

We focus on long-term, deep-rooted relationships that bring added value.

We challenge the status quo about what makes good leadership, and this is reflected in our exceptional clients, candidates and close community of change-makers.

We have worked with organisations that want to grow and who appreciate and value good leadership, across the public, third and private sectors. This means we spend our time recruiting people for executive and non-executive roles for leadership teams and boards across education, fundraising and the third sector.

With our values centred around integrity, inclusivity, and collaboration, Peridot offers a unique approach to recruitment—one that builds real partnerships with clients and is both supportive and constructively challenging.

About the role

The focus of the Executive Assistant is to provide professional and efficient administrative support to consultants and ensure accurate record-keeping of client and candidate information. The postholder will support project management, client relations and customer support, manage diaries alongside more general administrative and database duties.

The Business and Executive Support (BES) team work closely to ensure that consultants are supported in the best way possible to achieve great services for clients and candidates.

Who we are looking for

We are looking for ambitious, proactive, and customer-focused individuals with a positive and enthusiastic personality.

You will be highly motivated and organised in providing support to colleagues in a busy and fast-paced environment, with a high level of verbal and written communication skills, and attention to detail. Previous secretarial/administrative experience is desirable.

Benefits

• Flexible and agile working (ideally 2 days per week in one of our offices)
• Employee Healthcare Scheme
• Birthdays off
• Business closure days over the Christmas holiday.
• Celebrations, social and volunteering opportunities and events

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle. 

We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.  

Your office is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.

 

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.

Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.
 

Ideal start date: ASAP, as agreed with candidate 

Purpose of the Role:

As a key leader within our Partnerships and Income Development team, you will be responsible for creating, developing and delivering the Social Mobility Foundation’s Employer Programme – how we inform, influence and positively impact employer-led social mobility, and a source of income generation.

Reporting to the Head of Partnerships and Income Development, you’ll be the custodian of the Social Mobility Employer Index (SMEI) – our annual benchmarking and assessment tool for how UK employers recruit, retain and develop talent from all socioeconomic backgrounds and build inclusive workplaces. You'll have full product ownership, managing the delivery lifecycle from end-to-end: from marketing, to pipeline development and entrant submissions, data analysis, reporting and evaluation, as well as ongoing development and improvement.

In addition, by collaborating with existing partners who offer pro-bono consultancy, you’ll scope, develop and deliver new products, resources and services that equip employers with the knowledge and practical tools to improve social mobility in the workplace.  
 
We’re looking for someone who is willing and able to move easily between strategic thinking and hands-on delivery, and is excited about taking full ownership over this important work. Combining a passion for delivering our mission with keen commercial acumen, high attention to detail and project management skills, this is a unique chance to make a big impact on social mobility in the UK.    

Key Responsibility Areas    

• Product ownership and project management 
• Product and service development 
• Quality standards
• Customer service and value proposition 
• Stakeholder management
• Systems and processes  
• Team development and collaboration 
• Line Management (Matrix structure)  

Please review the attached pdf for the full job description.

Person Specification (Knowledge, skills and experience required)

Project management and product development

• Demonstrable experience designing, delivering and developing programmes, products and/or services that meet organisational needs 
• Demonstrable experience in project management, shaping long-term strategy while managing day-to-day operations and delivery

Stakeholder engagement 

• Strong interpersonal and communication skills, with experience building and managing relationships 

Policy and data skills 

• Understanding of issues related to social mobility, diversity and inclusion, or workforce development 
• Understanding of and/or experience in benchmarking tools, indices or assessment frameworks 

Commercial and customer service 

• Demonstrable experience in managing pipelines and/or stewarding customers, demonstrating excellent customer service skills and a high attention to detail 
• Confidence in public speaking, presenting or facilitating workshops with professional audiences 

IT skills 

• Experience using Microsoft Office 
• Experience of using or understanding of CRM software to effectively support pipeline and partnership management e.g. Salesforce 
• Experience of or understanding of managing and using digital platforms for programmes, products and/or services 

Please review the attached pdf for the full person specification. 

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Monday 25th August: 

1. A cover letter (500 words maximum) outlining why you would like to work at the Social Mobility Foundation and why you are a strong candidate for the role, including specific examples from your experience and skills. 
2. A short statement answering the following question: “Tell us about a time you managed a project or developed a product or programme. How did you plan and deliver it, work with others and ensure a positive experience for users or customers? What challenges did you face, and what was the outcome?” (500 words maximum) 

Please note that generic applications and CV’s will not be considered.

Programme Delivery Director

Homebased within UK with regular travel to MAG’s Manchester office and programme countries

Starting salary for this position is £76,535 per annum (plus contributory pension)

This is an exciting time to join MAG as we implement our new five-year strategy and strive to increase our impact and extend our influence through our lifesaving programmes .  In this newly created role, the Programme Delivery Director will be responsible for managing our team of Regional Directors to ensure the successful delivery of MAG’s high quality, high-impact programming across our global portfolio.

About MAG:

MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.

About the role:

You will work closely with our regional and country teams to ensure contract delivery in line with objectives, and overall compliance with donor and MAG requirements. Reporting to the Director of Programmes, you will directly support on day-to-day incident management, as well as acting as a focal point ensuring coordinated, timely, and appropriate support to programmes from other departments. You will ensure effective management oversight on business planning objectives, and on occasion on the delivery of strategic projects. You will work closely with our Regional Directors to develop new programme activities, including supporting assessments, planning, and project mobilisation.

About you:

You will be a senior humanitarian professional with significant experience working in an NGO with a focus on international programme management and delivery across multiple country contexts. You will be experienced in the critical assessment, development, and implementation of management structures and systems designed to improve overall delivery of activities. You will be an excellent communicator, with significant experience coordinating programme delivery and support functions including human resource management, logistics and procurement, finance and compliance. You will be a strategic leader with strong interpersonal skills and the ability to negotiate and influence to drive change. You will be ready to travel internationally, including to insecure and conflict-affected areas, and have a solid understanding of geopolitical dynamics and their security impact. Ultimately you will be proactive, tenacious, pragmatic, and committed to MAG’s mission, values, and approach.

Further information and how to apply:

For the further information on the role, the application pack and details of how to apply, please visit the MAG website by the closing date of Sunday 31st August 2025.

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding and background checks please visit our website. You can also find more information in the candidate information pack, available on our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

Job Title:​ Monitoring, Evaluation and Learning Adviser 

Location​: London or Nairobi, with occasional international travel and flexible working required to overlap with South-East Asian/Pacific time zones

Contract:  Two-year fixed-term contract

Reporting to:​ Head of MEL   

Responsible for: Occasional consultants and volunteers

Salary & Benefits:

        UK: GBP47,029 gross per annum, and 9% employer pension contribution

        Nairobi: Kes 6,803,160 gross per annum, including 9% employer pension contribution and staff medical insurance cover

Deadline: 17:00 UK time, Monday 25th August 2025

Conciliation Resources 

Conciliation Resources is an independent international organisation working with people in conflict to prevent violence, resolve conflicts and promote peaceful societies. We believe that building sustainable peace takes time. We provide practical support to help people affected by violent conflict achieve lasting peace. We draw on our shared experiences to improve peacebuilding policies and practice worldwide.We currently have over 80 full and part-time staff members, working mainly out of the UK, Australia, Kenya and Ethiopia offices. We work with over 70 locally-based and international partners worldwide.

Research, Advisory and Policy Department

The Research, Advisory and Policy (RAP) Department facilitates learning and provides guidance to improve peace policy and practice inside and outside Conciliation Resources. The team:

• Translate experiences of peace practice into innovative learning and thought leadership
• Evaluate impact of peace practice and build evidence of what’s working and what’s not
• Advance knowledge and methods for gender inclusive peace practice
• Mobilise policy change to facilitate and coordinate transformative peace practice

RAP is responsible for the Accord publication series and cross-organisational research programmes, thematic policy advocacy, and the organisational approach and technical support to Programme Departments on gender and monitoring, evaluation, and learning (MEL). The RAP Department includes the CR EU team based in Brussels. 

Our approach to Monitoring, Evaluation and Learning (MEL)

Conciliation Resources’ approach to project design and MEL is rooted in a culture of evaluative thinking and knowledge-building. We use evidence and systematic reflective spaces to improve the relevance, efficiency, effectiveness, impact, and sustainability of our work. We apply a gender perspective in our conflict analysis and evaluation methods. Our plans for MEL are contained within our Operational Plan under Goal 5: to develop evidence, learning and creativity, which is part of our Strategic Plan 2020-2025. 

Job Purpose 

We are looking for an experienced and creative Monitoring, Evaluation and Learning (MEL) Advisor to fill a vacancy emerging in our global MEL team. This is an exciting time to join the organisation as the successful candidate will play an important role in developing and rolling out a new MEL Strategy to align with Conciliation Resources’ forthcoming Strategic Plan 2026-2030.

The MEL Advisor will be responsible for providing technical advice in applying gender-sensitive and complexity-aware MEL approaches to develop CR’s peace practice, and in supporting organisation-wide Outcome Harvesting. The role would be well-suited to a versatile and creative thinker with a curiosity to adapt standard MEL approaches for the challenges associated with peacebuilding and mediation.

We want MEL to be useful for staff and partners. The MEL Adviser will draw lessons from evidence of achievements and challenges in our work to inform programme adaptation and support organisational strategy. Occasionally they may represent our experience and approach to external audiences.

As the post is a global role, the post-holder will be expected to provide remote and face-to-face technical support to Programme teams, MEL Focal Points and partners in different geographies, and to the RAP team in the development and implementation of their MEL plans. 

The MEL Adviser supports the Head of MEL in the delivery of Operational Goal 5 in Conciliation Resources’ Strategic Plan 2020-2025 and will continue to do so under the forthcoming Strategic Plan 2026-2030 and MEL strategy. The MEL Adviser will help to develop and maintain the systems, skills and approach required to deliver on this, and to embed these in organisational practice. 

Scope and Accountability 

The MEL Adviser is directly accountable to, and line-managed by, the Head of MEL and is a member of the RAP Department. 

They are accountable for maintaining systems to record and analyse data and for organising processes to capture and analyse change. 

They ensure the smooth running of organisation-wide evaluation processes, including CR’s Outcome Harvesting process, and evidence informed strategic donor reporting. 

They are responsible for providing specialist, technical advice and support to teams and partners on the design, development and implementation of their project MEL plans. 

They have a comprehensive understanding of our Strategic Plan, organisational results framework and Theory of Change, and of the nature of peacebuilding work and change. 

Person specification 

Essential knowledge, skills and experience

• Knowledge and considerable experience applying a range of complexity-aware design, monitoring, evaluation and learning concepts, tools, and approaches.
• Understanding of and experience in supporting adaptive programming, including approaches for how to monitor and evaluate adaptations. Experience of Outcome Harvesting or other participatory monitoring approaches an advantage.
• Experience designing Theories of Change for complexity-aware programmes, including monitoring frameworks and the critical analysis of data to inform adaptations. Experience of designing Theories of Change for social cohesion, mediation and/or peacebuilding programmes is an advantage.
• Ability to collect, manage and analyse quantitative and qualitative data in a manner that is sensitive to conflict-affected contexts.
• Knowledge of organisational practices such as partnership working, value for money and organisational learning.
• Knowledge of and demonstrated commitment to participatory, gender-responsive and conflict-sensitive approaches.
• Appreciation of issues of confidentiality, cross cultural working, and political sensitivity.
• Experience of working with databases, handling diverse sources of information, and maintaining accessible and secure filing systems.
• Experience of group facilitation and training support on monitoring, evaluation and learning issues.
• Excellent verbal and written communication skills in English.
• Ability to listen actively to and work with and support people from varying backgrounds and with a range of political, cultural, and value orientations.
• Experience of working across an organisation to influence others. 

Desirable knowledge, skills and experience 

• Experience designing and facilitating online and hybrid workshops, including using tools such as Mentimeter, Miro and/or Lucid.
• Data visualisation software such as Zoho Analytics and Microsoft PowerBI.
• Experience in the peacebuilding sector or fragile contexts.
• Experience using MEL data for advancing research, communication and advocacy purposes.
• Other language skills, in particular French or Russian. 

Use your IT expertise to enable global mission. Join OMF International (UK) as IT Manager and lead secure, efficient systems that support gospel work.

This is an exciting opportunity to manage and develop the full IT infrastructure of a mission-focused organisation. You will provide hands-on support across hardware, software, networks, and cloud services, while ensuring GDPR compliance and system security. Based in Manchester, you’ll serve a diverse team of staff, members, and volunteers, delivering technical excellence while actively participating in OMF’s Christian community life.

If you thrive on managing change, solving complex problems, and want your skills to contribute to a global mission, we would love to hear from you.

GUCE Project Manager Role

Community Energy is gaining momentum nationally, where people are increasingly coming together to  take control of their own energy supplies.  Grand Union Community Energy (GUCE, pronounced “juice”) is looking to see local communities along the Grand Union canal in Hertfordshire enjoy a clean and resilient energy system that benefits all.  We develop, support and promote renewable energy and energy efficiency projects for communities from Watford to Tring, and build householder resilience by helping them reduce their bills and energy use.

We are seeking a Project Manager for two days a week, to help develop the opportunities that are forthcoming. Depending on the skills of the applicant the same individual could also cover aspects of other roles we are looking to fill.

About the role

This is an exciting opportunity for a person with experience in project management to join our small but expanding team. The Project Manager for Community Energy will be responsible for converting opportunities for local renewable energy generation and energy efficiency projects into reality. They will take projects from concept, through funding and construction to management.

Key responsibilities will include:

• Deliver new potential projects, such as opportunities with Watford industrial units:

  • Work with technical specialists to assess the energy needs of the community, including energy demand, infrastructure, and renewable energy potential (solar, wind, biomass, etc.).

  • Identify and engage stakeholders (local authorities, local organisations, energy providers, and residents).

• For new and existing projects: 

  • Develop and monitor an overall plan to realise projects including timelines, budgets, resources and risk management strategies in conjunction with the Development Officer / Project teams.

  • Manage share offers.

  • Communication with potential local investors.

  • Manage paperwork.

  • Ensure the projects are realised rather than remaining just good ideas.

  • Work with others to manage cross-functional teams, including installers, contractors, and local community leaders.

  • Coordinate with local authorities, regulatory bodies, and partners to ensure compliance with regulations and standards.

  • Foster a collaborative environment with all project team members.

  • Develop and manage project budgets, ensuring all costs are tracked, controlled, and aligned with available funding.

  • Work in partnership with the installer to oversee the procurement of materials, equipment, and services necessary for the project.

  • Track the progress of energy projects against objectives, milestones, and KPIs (key performance indicators).

  • Regularly report to stakeholders, funding agencies, and community members on project status and outcomes in collaboration with Project teams and Comms.

  • Ensure projects are delivered on time, within scope, and within budget.

Skills & Experience

Required

• Attitude: The successful candidate will be a self-starter with enthusiasm, flexibility, and motivation.

• Project Management: Strong skills in planning, budgeting, risk management, and delivering projects on time and within budget.

• Communication: Ability to effectively communicate energy topics to diverse audiences, including community members, government officials, and technical teams.

• Stakeholder Engagement: Ability to work with various stakeholders, from community members to local authorities and private companies.

• Problem Solving: Creative thinking to address local challenges with regards to renewable energy projects.

• Diversity: A commitment to diversity and anti-discriminatory practice.

• Commitment or interest in sustainability.

Desirable:

• Technical Knowledge: Understanding of renewable energy and energy efficiency technologies.

• Sector Knowledge: Familiarity with relevant policies, regulations, and funding mechanisms in the energy sector.

Experience: 

Experience in community engagement and project management is key, with that in renewable energy projects desirable.

In this role, the project manager serves as a bridge between technical experts, local communities, and other stakeholders, ensuring that energy solutions are not only sustainable and innovative but also beneficial and accessible to all involved.

Terms and Conditions

Salary: Pro-rated salary for 2 days per week, £13,000 to £19,000 per annum (£34,000 to £47,000 full time equivalent) depending on experience plus 3% pension contribution.

Hours: 2 days per week (15 hours). The working hours can be flexible.

Location: Home-working, ideally within the GUCE catchment area from Watford to Tring.

You will need to travel to meet stakeholders, attend relevant meetings and visit potential sites. You may be called upon to work outside office hours.

Contractual arrangements: 12 months fixed term with the opportunity to extend, subject to 3 months’ probation.

There is a notice period of four weeks from both sides.

Holidays: The equivalent of 28 days per annum excluding Bank Holidays, pro-rata for the part-time nature of the post.

Reporting to: John Bell, Chair

Start date: As soon as possible

Equal Opportunities

We actively encourage people of all backgrounds, ages, races, religions, belief systems, sexual orientations and gender identities to apply for this role. We particularly welcome applications from under-represented groups.

We are working towards being a Disability Confident employer and are open to discussing how best to make that work with our successful candidate. We are committed to offering an interview to all disabled applicants who meet the minimum criteria for the role. Please let us know if you have a disability (as defined under the Equality Act, 2010) that you would like to declare. Please also let us know if there are any reasonable adjustments that we can make to ensure that the application process is as accessible to you as possible.

How to apply

Please apply via Charity Job.

Closing date:

19.8.2025 by 23:30

If you have any questions regarding the role or your application please email via the address on the GUCE website.

Funding for this role is provided through the Community Energy People Project 

Thanks to National Lottery players, Community Energy Pathways has been awarded £1.5M from The National Lottery Community Fund, the largest community funder in the UK, to deliver its Community Energy People project over three years. The Community Energy People project will enable 11 community energy groups across 11 counties to employ people for the first time, recruit more volunteers and deliver more projects, and faster. The new workforce will represent our diverse community. Community Energy Pathways will provide training and mentoring to those groups, as well as governance, HR and marketing support.  

Support young learners as a Spanish Teaching Assistant: Join Latin American House (LAH) and its Spanish Saturday School!

Are you enthusiastic about working with children and supporting their language development in a fun environment? Do you want to be part of a vibrant, community-led organisation thatcontributes to the integration, social inclusion and wellbeing of Latin American families and other commuities in London?

LAH invites you to play a key supporting role at our award-winning Saturday Spanish School, inspiring a lifelong love for the Spanish language.

About LAH: We are a community-led organisation driven by and for Latin Americans in the UK. We focus on supporting those in our community, and other Spanish and Portuguese-speaking migrants in London, who face the greatest challenges, individuals in low-paid or insecure work, older adults, and those navigating barriers to social protection without the skills or knowledge to access essential support systems.

About our Saturday Spanish School: Our Saturday Spanish School offers a vibrant, immersive space for children aged 5–12 to explore and strengthen their Spanish language skills. Tailored especially for Spanish-speaking families, the curriculum helps children build confidence in their heritage language through fun, interactive activities. At the same time, we warmly welcome learners from all backgrounds, creating a multicultural environment where language learning happens naturally through play, creativity, and meaningful social connection.

LAH obtained the National Resource Centre for Supplementary Education (NRCSE) Quality Mark at the Advanced Level in 2023.

About the role: As a Saturday Spanish School Teaching Assistant, you will:

• Support the lead teacher in preparing and delivering interactive lessons, including setting up materials, worksheets, visual aids, and digital resources

• Promote a positive, inclusive, and respectful classroom culture

• Accurately record student progress in the designated systems, using LAH’s tools and formats, based on teacher evaluations

• Attend relevant training or induction sessions provided by LAH

If you’re enthusiastic about language education and community, and want to help shape a unique learning experience, this role is for you!

Project Coordinator, Discover! Creative Careers, Cymru
Cydlynydd y Prosiect, Canfod Gyrfaoedd Creadigol
Employment Type: Full Time / Amser llawen
Contract: Fixed Term to 31/3/26 / Tympr penodol tan 31/3/26
Location: Cardiff Caerdydd Office 2-3 days and/or remotely/ Swyddfa 2-3 diwrnod neu/ac o adref
Salary: £32,000 Per annum, pro-rata plus Into Film benefits/Pro-rata, ynghyd â buddion Into Film.

An exciting opportunity is available to work on a new programme in Wales: Discover! Creative Careers, Cymru/Canfod Gyrfaoedd Creadigol. With increased investment from the Department for Culture, Media & Sport (DCMS), the 2025 - 2026 programme features several significant developments including an expansion into two UK nations, widening its reach, and connecting even more young people with opportunities to engage with careers events across all creative industry sub-sectors.

Mae hysbyseb lawn yn y Gymraeg ar gael yn y cam nesaf.

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

About Discover Creative Careers, Cymru

Discover! Creative Careers is a government funded, industry-led programme working to ensure there is a larger and more diverse intake of talent into the creative industries via a broader range of routes. The free-to-access hybrid programme of activities and resources offers meaningful encounters with industry professionals, online tools, training, and support throughout the year.

Discover! Creative Careers, also known as the Creative Careers Programme, was kick-started with funding from the Department for Culture, Media and Sport in 2018 and has been shaped and supported directly by creative businesses, institutions, trade bodies and individuals. The delivery of the programme is led by ScreenSkills in partnership with over 25 organisations and through collaboration with industry, education, and careers professionals.

Discover! Creative Careers, Cymru will provide careers information and employer encounters to young people aged 11-18 and those supporting their careers decisions, with the aim of building a more diverse and inclusive future workforce. The programme will run until the end of March 2026, and will involve working across partners and in collaboration with creative industries organisations across 12 sub-sectors across Wales.

Role Summary

This exciting Project Coordinator role is central to the delivery of Discover! Creative Careers, Cymru, a high-impact initiative designed to open creative sector pathways for young people, particularly those from underrepresented communities.

Working closely with Into Film Cymru’s team and delivery partners, the Project Coordinator will manage the day-to-day planning, logistics, communications, and coordination of Discover! events, workshops, and in-school activity across the nation with support and guidance from the Project Manager.

This role requires excellent organisational skills, strong bilingual (Welsh/English) communication, and a commitment to inclusive practice.

The successful candidate will ensure smooth delivery of activity during a busy delivery window and support accurate data collection and reporting throughout the project lifecycle.

Main Responsibilities:

• Coordinate the planning and delivery of Discover! Creative Careers, Cymru activities in partnership and with support from a wide range of partners. Events to include in-school and online events, creative careers talks, workshops, and live showcases.
• Act as the main point of contact for participating delivery partners and where needed, educators and Careers Leads during the project period.
• Support partners to manage bookings, scheduling, travel logistics, and delivery arrangements for all events, ensuring quality and consistency across different locations.
• Liaise and manage projects with support from Into Film central teams.
• Liaise and work closely with Discover! Creative Careers Teams across the nations to ensure alignment with UK-wide Discover! plans and timelines.
• Support partners with safeguarding protocols, access arrangements, and risk management procedures for all activity.
• Support the collection and input of participant and engagement data via partner organisations and using Into Film’s CRM system (Salesforce) and contribute to evaluation and reporting.
• Respond to teacher queries, partner feedback, and delivery challenges promptly and professionally.
• Ensure all delivery is aligned with the programme’s objectives to reach underrepresented groups and priority areas across Wales.
• Provide regular updates and progress reports to the Into Film Cymru Programme Lead and UK Delivery Team.
• Any other reasonable duties assigned by Into Film.

General Responsibilities:

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.

Person Specification:

Minimum Requirements:

• Proven experience of coordinating projects or events with multiple partners or stakeholders on a national level.
• Strong organisational skills, with the ability to manage competing priorities in a fast-paced environment.
• An understanding of the Careers landscape in Wales and the CWRE and CWW frameworks.
• Proven track record and excellent communication and relationship-building skills, especially with educators, youth partners, and industry stakeholders.
• Demonstrated understanding of the education landscape and/or youth engagement in Wales. 
• Demonstrated understanding of the creative sector in Wales. 
• Confidence using spreadsheets, scheduling tools, and CRM systems (e.g. Salesforce or equivalent).
• Experience of managing logistics, bookings, or scheduling for live in-school or online activity.
• A commitment to inclusive practice and equitable access for all learners.
• Strong Welsh and English language skills (oral and written) are essential for this post. This role requires working with Welsh and English speakers across every aspect of delivery – including working closely with partners within the education, creative and cultural sectors in meetings, through emails and at public events.
• Ability to travel independently across Wales; full, clean UK driving licence and access to a vehicle is essential.
• Willingness to work occasional evenings or weekends, with notice, if required.

Desirable:

• Familiarity with safeguarding and risk management protocols working with schools and/or youth settings.
• Experience supporting monitoring and evaluation processes.
• Familiarity with the Microsoft Office suite.
• An appreciation for, and knowledge of, film and creative learning.

Into Film employees enjoy the following benefits:

• Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year.
• Pension – matched up to 5% of salary (2% above statutory employer contribution).
• Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
• Enhanced parental/paternity/shared parental leave.
• Interest-free non-essential study loans.
• Interest-free bike/scooter/travelcard loan.
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
• Wisdom health insurance cover – non-contributory (apart from employee tax contribution).
• BenefitHub portal – offering discounts on healthcare, wellbeing products, and lifestyle products and services.

All Into Film staff work in a hybrid working pattern. At the Cardiff office we typically work 2-3 days per week in the office but offer flexibility to work fully remotely, with attendance at the local and national offices as required, along with some travel across the UK, as appropriate to the role.

Candidates are required to be fluent in Welsh and English, including in their listening, speaking, reading and writing, and must meet skill level 4 – proficiency (Welsh and English), as described by learnwelsh.cymru; these skills will be tested at interview.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

Closing date: 9:00am, 5th September 2025
Dyddiad cau: 9:00am, 5ed Medi 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to Applied to complete your application for this position.

Applied aims to overcome unconscious bias in recruiting. The responses are anonymised, and reviewed in a random order by members of our team.

No agencies please.

Legacy and In Memory Officer

Between 28 and 35 hours per week - Permanent
£27,697 to £30,811 per annum (pro rata)

Yorkshire Wildlife Trust is one of the UK’s fastest growing nature conservation organisations and seeks to appoint a Legacy and In Memory Officer.
 
Join Yorkshire Wildlife Trust and help create a wilder future for Yorkshire. We’re looking for a compassionate and proactive Legacy and In Memory Officer to grow and manage our legacy giving and in-memory fundraising programmes – vital income streams that help us protect and restore nature for generations to come.
 
In this essential role, you will lead the development and delivery of our inspiring legacy and in-memory fundraising activities. You’ll help our supporters celebrate their loved ones, mark special occasions and make lasting contributions through gifts in wills. Working closely with colleagues across fundraising, communications, and supporter engagement, you’ll ensure that every supporter feels valued, informed, and connected to the impact of their gift.

Your responsibilities will include delivering Yorkshire Wildlife Trust’s legacy marketing strategy and in-memory giving programme. You will steward legacy supporters and next of kin with empathy, care, and professionalism. You will also coordinate legacy events, campaigns, and communications with legacy pledgers. In addition, you will manage legacy administration, liaising with solicitors and executors to ensure gifts are handled sensitively and effectively.

To succeed in this role, you will need to be a confident communicator with excellent written and interpersonal skills. You will be organised, detail-oriented, and able to manage sensitive and confidential information. Experience in fundraising, supporter care, or legacy and in-memory giving—or transferable skills from a relevant sector—will be essential. You will also be empathetic and supportive when working with bereaved individuals or those planning for the future.

Experience in legacy administration, event planning, or using CRM systems (e.g. Access Charity CRM, Raiser's Edge or similar) is desirable but not essential – we’re open to candidates who can demonstrate the right values, skills, and potential.
Basic DBS check is required.
 
How to apply:
 
Please submit an up-to-date CV and supporting statement. When writing your supporting statement, please refer to the person specification within the job description, and ensure you describe your relevant knowledge, skills and experience relevant to the role. Ideally, your CV and supporting statement should be in an editable format, such as Word, so we can anonymise your documents prior to the short-listing process. Please DO NOT include any personal details (name, address etc) on your supporting statement.

Closing date: Monday the 25th August 2025 at 9am
 
Interview date: Friday 12th September 2025 at our Head Office at St. Georges Place, York

 Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.

 We are committed to creating a Movement that recognises and truly values individual differences and identities. We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want our people to flourish, just like nature.

REF-223 195

We are looking for resilient and dedicated people to join our Avon & Somerset team as Early Interventions Officers, working within the VS team as part of the Avon & Somerset Victim Service partnership.

The service provides support across the whole geography of Avon & Somerset. This role involves making initial contact with victims of crime and Anti-Social Behaviour and providing initial support in a dynamic and ever-changing environment.

We have a number of posts available and welcome applications for both full and part time hours. These are hybrid roles which will involve a minimum of working one day per week in the Bristol VS office; a confidential home working space is also essential. Travel for team meetings, training etc. will be required on occasion.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.

Career Development: Ongoing training and support with opportunities for career progression

About the Role:

You will provide high quality support to all victims and witnesses of crime and Anti-Social Behaviour, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also provide cover for the local VS Helpline.

Key Responsibilities:

• Act as the first point of contact for service users referred in to the service, completing comprehensive impact and risks assessments using agreed processes and a tailoring the response to each individual's needs.
• Manage a caseload of service users who require more immediate and short term interventions, referring on those with more long term needs either internally or externally.
• Develop support plans where appropriate.
• Maintain accurate and confidential case management records and contribute to monitoring information for the service and provide accurate and timely performance information for internal and external use.
• Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
• Ensure that everyone is aware of their rights under the Victim's Code of Practice and the Witness Charter..
• Comply and keep up to date with all relevant legislation, policies and procedures, including data protection legislation, confidentiality.
• Work as part of a team to ensure that all outcomes and Key Performance Measures are met relevant to the local contract.

Ideally you will have:

• Experience of delivering a service and working directly with service users in a statutory, voluntary or community work setting
• Experience of working in an outcomes focused service
• Knowledge of the criminal justice system and the impact of crime
• Knowledge and understanding of Domestic Abuse processes and services
• Experience of engaging with vulnerable victims of crime who may have complex needs

You will need:

• To demonstrate strong written and verbal communication skills
• The ability to undertake impact and risks assessments and identify appropriate support
• Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults
• The ability to manage a demanding workload and to meet a range of conflicting deadlines
• The ability to identify, develop and maintain partnerships with all relevant external organisations
• Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements
• The ability to work effectively as part of a team but also to work independently in a variety of locations without direct supervision.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.