Charity retail manager jobs

Location: Hybrid
Salary: £35,000 - £40,000 – Dependant on experience
Contracted Hours: 37.5 hours per week (5 days)
Job Type: Permanent

About Newlife

As one of the UK’s leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen.

Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information – as well as a listening ear. Our campaigns help to give children with disabilities and their families a voice, advocating for change to benefit the families we serve. And we support adults with additional needs with volunteering and employment opportunities, providing an introduction to the workplace and a means for career development.

Across the whole of Newlife, our teams are crucial to our success – it’s not just a job; here you’ll be helping us to change lives every day.

The Opportunity

This is a fantastic opportunity to play a key role in shaping a growing program, increasing unrestricted income, and transforming the lives of disabled children across the UK.

We are seeking an Individual Giving Fundraiser to lead the delivery of our individual giving program, with a focus on multi-channel campaigns, appeals, and supporter journeys.
This role will project manage all areas of individual giving, from concept through to delivery and evaluation, working with colleagues across Fundraising, Communications and Supporter Care to maxmise income, deepen supporter engagement, and grow sustainable regular giving.

You’ll be responsible for delivering existing appeals (e.g. our Christmas Appeal and Grand Draw), developing new fundraising products, and ensuring that donors receive thoughtful and inspiring journeys.

At Newlife, we believe every child with disabilities deserves the best possible future. For over 30 years, we’ve been the UK’s leading charitable provider of specialist equipment for disabled children.

We offer an emergency response service, delivering vital items to family homes often within 72 hours. Alongside this, we run a free, nurse-staffed national helpline, provide sensory toys through our Play Pod loan scheme, and campaign for policy change.

Our unique model combines a recycling and retail operation that generates income, creates inclusive employment opportunities, and delivers significant environmental benefits. Along with Support from trusts, corporates, communities, and individuals through traditional fundraising channels.

Together, these raise c.£15m annually, with c.£4m directly funding our services. Demand continues to rise making fundraising growth more urgent and more important than ever.
We are now investing in our Fundraising team to build a sustainable, supporter-led program that sits alongside our thriving social enterprise as a core income stream.

Key Responsibilities

Individual Giving & Campaign Delivery

• Deliver the individual giving operational plan, managing all campaigns and appeals within agreed budgets and income targets.
• Lead the development and delivery of multi-channel fundraising campaigns (direct mail, digital, email, retail-linked activity etc.), ensuring integrated messaging and brand consistency.
• Support the delivery and operations of the charity lottery
• Ensure all activities comply with the Fundraising Regulator’s Code of Practice, and relevant legislation around data, privacy, consent and Gift Aid.

Donor Acquisition & Retention

• Generate and convert new donor prospects, meeting agreed acquisition and income targets.
• Design and implement a regular giving proposition to acquire and retain committed donors.
• Oversee and optimise donor journeys, ensuring excellent stewardship, cross-sell and conversion opportunities, and seamless progression across the giving pyramid.

Innovation & Insight

• Review and refine the current appeals portfolio, identifying opportunities for growth.
• Work with available data to ensure strategic decisions are evidence-based and data-driven, using segmentation and testing to maximise impact.
• Research, explore and pilot new products and approaches to widen our supporter base and increase lifetime value.
• Set and monitor KPIs, reporting on performance and return on investment.

Cross-Team Collaboration

Work closely with colleagues across fundraising to maximise income and supporter engagement.
Develop strong relationships across Newlife’s wider teams, embedding fundraising within the organisation and ensuring sensitive and thoughtful involvement of families where appropriate.

Why Join Us?

At Newlife, we offer a role that combines purpose with impact. You’ll be part of a dedicated team that’s committed to changing lives while enjoying the autonomy to shape your work and contribute to strategic outcomes.

Closing date for applications is 6th November 2025, first interviews will be taking place virtually week commencing 10th November 2025.

REF-224 521

In this role, you will actively seek and secure new business opportunities while nurturing and maintaining existing accounts, ensuring a steady and growing stream of revenue. You will deliver outstanding customer service, building and maintaining strong relationships with a diverse range of clients, including schools and youth groups. Managing booking processes and systems efficiently, you will ensure smooth operations and resource allocation in collaboration with various teams. Your creative input and support in developing and executing marketing strategies will increase brand awareness and attract more bookings. Additionally, you will assist in gathering and analysing data to inform strategic decisions, contributing to the continuous improvement of our programs and services. 

Your responsibilities will include: 

• Processing bookings and related paperwork using our booking system, Cinolla. 
• Taking a proactive approach to new business. 
• Responding to booking enquiries and contracting prospective customers. 
• Co-ordinating with the Operations Team to ensure bookings can be resourced. 
• Supporting the implementation of the Hindleap Warren marketing strategy to increase overall bookings. 
• Managing key accounts to retain customers and reduce churn. 
• Collaborating with the finance department to accurately process invoices, credit notes, and refunds. 
• Promoting London Youth's policies on diversity and inclusion. 
• Contributing proactively to the implementation of London Youth's mission and goals. 

Harris Hill is delighted to partner exclusively with Consumers International, the only global membership body for consumer organisations, to recruit their new Director, Sustainability. Consumers International unites over 200 member organisations in more than 100 countries. As the independent voice for consumers worldwide, it works with Members and partners to advocate for safer, fairer, and more sustainable markets, from energy to digital goods, from food systems to circular economy solutions.

In this role, you will shape and expand the organisation’s agenda, focusing on key sustainability challenges in food systems, energy, and plastics, designing a bold and coherent approach to sustainable consumption and the circular economy. You will manage and grow an international team, build strategic partnerships, and secure resources to drive programmes that deliver measurable impact. As a senior face of the organisation, you will represent Consumers International in high-level global forums, mobilise communities and coalitions, and help strengthen its influence and growth. You will also work closely with the Director General to boost internal synergies across the organisation, ensuring alignment and shared impact. This is an entrepreneurial role, requiring creativity, foresight, and the confidence to seize opportunities that reinforce Consumers International’s position as a global leader in sustainability.

We are seeking a candidate with thorough knowledge of sustainable consumption and circular economy principles, and the ability to chart a path forward for transformative change. You will have a strong record of turning strategy into concrete results, influencing business practice, shaping policy, and engaging communities. Your background may come from retail, responsible business, sustainability, or related sectors. You will be confident in articulating your perspectives, pushing through challenging agendas, and inspiring teams and stakeholders alike. Above all, you will bring ambition, leadership, and the drive to deliver real impact for consumers worldwide.

If you are motivated by change, believe in the power of a global consumer movement, and are ready for a demanding but rewarding leadership role, we would love to hear from you.

To apply, please submit your up-to-date CV by 09:00 (UK time) on 29^th October 2025. If you are shortlisted, we will share the job pack, arrange a briefing on the role, and ask you to deliver a tailored cover letter. This is a rolling process, so early applications are encouraged.

Please note that only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

About the job role

An exciting opportunity as a Highly Specialist Occupational Therapist has arisen to join the Therapies Service at St Joseph’s Hospice in Hackney. You will work as part of committed and creative team, which offers innovative therapeutic interventions and support to people with specialist palliative and end life care needs.

The Therapies team works in collaboration with other clinical professionals and volunteers across all areas of the service; inpatient, outpatient and community. This role involves the provision of rehabilitative palliative care and non-pharmacological symptom management for patients with life-limiting illness to optimise their independence and maximise their quality of life.

About you

We are looking for:

• Highly developed clinical skills necessary to tailor and adapt therapeutic interventions across a complex patient caseload.
• Experience of multi-disciplinary working in an inpatient and outpatient rehabilitation settings.
• Skilled in the management of respiratory, neurological, musculoskeletal, and oncological conditions.
• Confident leadership, line management and clinical supervision skills.

We can offer you

• Experience working in a dynamic team who are leading work on rehabilitation in palliative care.
• Development of specialist palliative care treatment skills.
• Opportunities and support to advance your communication around challenging topics such as death, dying, loss.
• Exemplary multi-professional working with commitment to holistic care.
• Support to undertake the role as a secondment.

Where you’ll work

St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.

We provide high-quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service.
• Subsidised café and early access to retail sale events.
• Season ticket/Welfare loans.
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme.
• Health Cash Plan and access to the EAP services.

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

For further information, please contact Hannah Chapman, Therapies Manager, as detailed on our website.

Application deadline: 27 October 2025

Job Title: Employment Broker

Reporting To: Employment & Skills Manager 

Salary: £38,760 per annum

Hours: 35 hours per week

Contract: Permanent

Location: Hybrid with currently one day in the office in Kings Cross N1 9LG

DBS: This post is subject to an enhanced criminal record check under the arrangements established by the Disclosure and Barring Service.

Context of Job

AFK is a national charity creating opportunities for children and young people who are disabled or neurodiverse, to increase their independence, reach their individual potential and remove the barriers they face. Our vision is a world where there are no barriers to independence for children and young people who are disabled or neurodiverse. As part of this we provide bespoke employment skills training and organise work experience across North London.  

At a national level, we provide mobility equipment not available on the NHS for disabled children and young people up to the age of 25.

Overall Job Purpose

To support young people aged 18+ with a range of disabilities/neurodiversity to progress towards and into employment. The role will be to primarily liaise with employers and brokering new opportunities for supported and unsupported employment. You will also work with young people assessing their employability skills and place young people into employment, some voluntary roles and work placements. Specialist one to one job coaching will be required to enable young people to progress towards their own goals and objectives.

Working Conditions

The post is 35 hours a week, normally 9:00am to 5:00pm, Monday to Friday. The post holder may be expected to work some evenings and weekends as required by the job.

28 days annual leave will be given in addition to public holidays.

There is a TOIL policy.

Working Relationships

Build and sustain strong relationships with HR Managers, hiring Managers, and equivalent roles within businesses.

Collaborate daily with AFK Employment Coaches and the Employment & Skills Manager, working closely with the Executive Director of Services and members of the Impact & Innovation Team.

Principal Responsibilities

Employer Engagement & Opportunity Development

1. Proactively engage with employers to identify and create employment opportunities for young people (YP), including voluntary roles, work tasters, and placements.
2. Secure a range of opportunities—paid employment, voluntary work, work tasters, and placements—to support individuals on their employment journey.
3. Maintain up-to-date knowledge of the local labour market and emerging opportunities relevant to employment, volunteering, and work experience.
4. Build and sustain effective partnerships with local employer groups, statutory bodies, voluntary organisations, and private sector stakeholders to develop suitable opportunities for YP.
5. Provide training and guidance to employers as needed to support inclusive employment practices.

Individual Support & Coaching

1. Deliver intensive one-to-one support to individuals across all aspects of employment preparation and progression.
2. Work with up to two YP at a time, in collaboration with their Employment Coach (EC), to identify and support their employment aspirations.
3. Assess and advise on financial implications related to part-time employment and disability benefits for individuals.
4. Support YP in developing employment-related skills and connect them with relevant training opportunities.
5. Provide initial workplace support to YP before transitioning ongoing support to their EC.
6. Refer YP to specialist services for additional advice and support when appropriate.
7. Develop tailored plans to help YP achieve their employment goals.
8. Deliver or coordinate coaching and training sessions as required.

Collaboration & Case Management

1. Collaborate weekly with AFK’s Senior Employment Coach to match job roles to YP from EC caseloads.
2. Monitor YP progress into employment and maintain accurate records.

Administration & Professional Development

1. Complete all administrative tasks associated with the role in a timely and accurate manner.
2. Participate in learning and development activities identified through regular appraisals and reviews.

Undertake any other duties as deemed appropriate by the Executive Director of Services and the Employment & Skills Manager.

We are The Bike Project, a charity that collects second-hand bikes, refurbishes them and donates them to refugees and people seeking asylum in the UK. That brings better health, freedom and independence to people rebuilding their lives in the UK. That’s vital when many are living on less than £10 a week.

A bike links people to essential services, including foodbanks and legal advice, as well as the local community. 

About Us

The Bike Project is an award-winning charity which refurbishes second hand bikes and donates them to refugees.  We were founded in 2013 by, Jem Stein, after he struck up a friendship and found a bike for Adam, a Darfuri refugee who had fled his home in Sudan after war broke out.

The Bike Project has grown into a national operation with new CEO, hundreds of volunteers, a team of 20 committed staff, roadshows in different cities, an online shop and two workshops, one in the capital and one in Birmingham.

To date we have supported over 15,000 refugees and people seeking asylum by giving them a second-hand bike. In addition, we have supported hundreds through our programmes designed to build confidence and build friendships in the local community.

Duites and Responsibilities

This role oversees the securing and reporting of our Trusts and Foundation income, including working closely with colleagues to develop relevant, impactful and deliverable funding proposals and coordinate the stewardship of key trust and foundation relationships.

The role works closely with all colleagues to ensure a joined-up approach to income generation across the charity and our different supporter groups. 

Skills and Qualifications

The ideal candidate will have demonstrable experience in preparing and submitting successful funding applications and proposals to charitable trusts and foundations, with a track record of securing five and six figure gifts, ideally within the refugee’s sector. You will have experience of working with, and applying for funding from, some of the larger grant organisations.

You will be experienced in identifying suitable prospects, developing pipelines, and managing funder relationships, adopting a strategic approach when working with colleagues across the organisation.

Location

This is a hybrid role, working from home with one day per week in either our London or Birmingham office. The salary is £42,000 for Birmingham-based employees and £45,000 for London-based employees, reflecting the London Living Wage adjustment

Benefits and Perks 

As a small and agile charity, we thrive on creativity and are quick to implement fresh ideas. You’ll have the chance to witness the tangible difference your work makes through regular donation sessions at our London and Birmingham workshops.

At The Bike Project, we offer a fantastic benefits package, including:

· Extended family leave

· 25 days of annual leave (increasing with each year of service)

· Access to the Reward Hub

· An Employee Assistance Programme

· A pilot scheme for a nine-day fortnight currently underway

We warmly welcome applications from disabled and global majority candidates, as well as individuals with lived experience of the refugee or asylum system.

Application Process

To apply, please submit a CV and a short cover letter. Interviews will take place in two stages.. Shortlisted candidates may be asked to complete a short task. Only successful candidates will progress to the second stage. Closing date: 09/11

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Salary: £32,500 per annum (pro-rated for part time hours). We are an accredited member of the Living Wage Foundation. 

Contract Type: Permanent, Full-time/ 37.5 hours per week (Part time may be considered for the right candidate). Evenings and weekend work occasionally required.

Location: Hybrid or remote (Hybrid approach with some working from home days. A degree of flexibility will be required).

Closing Date: Midnight on 9 November 2025. We reserve the right to close applications early if we receive the requisite number of applications, as such we encourage motivated candidates to apply early.

Purpose of the role:

The purpose of the Business Sales Marketing and Communications role at Unseen is to support businesses and organisations across various sectors in developing and enhancing their approaches to modern slavery. This role is integral to Unseen's mission of building capacity and capability within the business community and equipping them with effective solutions through advice, training and consultancy. The ideal candidate will be able to develop compelling marketing campaigns, generate strong leads, and analyse campaign results to inform future activities. They will have strong B2B experience and have the skills to create content and deploy across a range of channels.

To apply: 

• Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is midnight on 9 November 2025.

Interviews will likely be held during the week of 17 November 2025.

We reserve the right to close applications early if we receive the requisite number of applications, as such we encourage motivated candidates to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

Any questions, please contact jobs @ unseenuk. org. 

Norwich Theatre is one of the leading arts organisations in the UK and the largest in the East of England, encompassing the historic Theatre Royal, the creative hub Stage Two, and the intimate mid-scale Playhouse. We present, produce and co-create a vibrant programme of live performance and creative engagement activities to entertain, enrich and inspire audiences of all ages and backgrounds, and we work with national and international partners to ensure we bring the very best theatre to our region.

We are an independent not-for-profit charity with no regular public funding, and rely on a share of ticket sales, one-off grants, fundraising/membership schemes and other commercial activities to deliver the work we do both on stage and in communities.

About the capital project

The Playhouse Capital Development project is progressing through RIBA stage 3 with a design freeze now implemented. Work will continue to bring together a final stage 3 report which will give clear costings and timeframes for the project, before submitting a formal planning application at the end of October 2025. We anticipate that following this we will seek final approval to progress to RIBA stage 4 and commit to a start date for mid 2027 and a schedule of works that will see the project completed before 2029.

About this role

This part time (average 3 days per week) fixed term role has been created to work cross organisation and to work collaboratively with a new-look Development team to secure additional funding to realise this transformational capital project.
The person will play a pivotal role in our capital fundraising campaign, delivering the fundraising strategy behind this transformative initiative. Working closely with the Assistant Director, Development & Partnerships, senior leadership, trustees, the development team and funders, the postholder will manage the key milestones towards a successful a capital campaign that will transform the theatre’s facilities and secure its long-term future. 

What we’re looking for

We’re looking to work with someone with proven fundraising experience, specifically in the charitable sector, and with the ability to secure funding from a wide variety of sources, and work collaboratively with a new Development team supporting shared targets

You should have experience of fundraising for capital projects and a strong understanding of the requirements of time sensitive capital projects for cultural or charitable purposes. You will have experience of planning and delivering major fundraising events for capital targets e.g. gala dinners and auctions.

We Offer

Flexibility of working patterns, a good salary, 25 days holiday (pro rata), plus public holidays, plus your birthday off, together with an inclusive culture focussed on wellbeing and happiness. We have a commitment to personal and professional development, discounts on a range of food, drink and theatre tickets and access to My Discounts, employee discount scheme, offering savings on retail, gyms, travel, utilities and more

This is a part time (average of 3 days per week, with flexibility around working patterns) fixed term role for the duration of the capital campaign (anticipated as 18-24 months)

Closing date 13 November 2025

Crisis is the national charity for people experiencing homelessness. We have embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.

Location: Shop from Crisis Ealing, 5 The Mall, London, W5 2PJ

About the role

We have a fantastic opportunity for a Shop Supervisor to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness.

As a Shop Supervisor, you will support the Shop Manager and Assistant Shop Manager to deliver an outstanding customer experience. You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.

This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression.

About you

To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles and will be looking to build a career in this sector. You will be committed to Crisis’s values and mission to end homelessness.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 2 November 23:55 2025

Interviews W/C 10 Nov 2025 location TBC

Senior Events Officer

35 hours per week, Monday to Friday 9am–5pm (some evenings and weekends)

Permanent

Hybrid working – home-based and in Alton, Hampshire (two days a week)

£30,000–£34,000 (depending on experience)

About the Role

Are you passionate about creating unforgettable experiences? As our Senior Events Officer, you’ll take the lead in planning and delivering a portfolio of high-profile fundraising events that inspire, engage and make a real difference for kidney patients. From overseeing event logistics and marketing to managing budgets and nurturing supporter relationships, you’ll ensure every event runs smoothly and every supporter feels valued.

You’ll also mentor and guide either our Event Officer or Fundraising Assistant, helping to build a high-performing team that shares your passion for delivering outstanding events.

If you thrive in a fast-paced, hands-on environment and love seeing your ideas come to life, this is the role for you.

Join an ambitious Fundraising team that has been growing non-legacy income 34% year-on-year since 2021

What You’ll Do

• Lead the planning, management, and delivery of a varied portfolio of fundraising and challenge events, for example: Cambridge Half Marathon | The Big Half | London Landmarks Half Marathon | Manchester Half Marathon | Virtual Challenges (Marathon May, October Dog Walk) | Great North Run | Cardiff Half Marathon | Do your own thing | plus other events as agreed
• Oversee event budgets, monitoring costs and ensuring financial targets are met.
• Line-manage, coach and support the Fundraising Assistant to ensure team success.
• Develop and implement marketing and recruitment strategies to maximise participation and income.
• Deliver exceptional supporter experiences, ensuring participants feel valued and inspired.
• Build and maintain strong relationships with suppliers, agencies and partners.
• Ensure all events comply with health, safety, insurance and risk regulations.
• Evaluate event performance and produce insightful reports to drive continuous improvement.
• Collaborate with colleagues across fundraising and communications teams for integrated campaigns.
• Keep up-to-date with market trends, exploring new opportunities for the charity.

What You’ll Bring

• A minimum of two years’ experience in a fundraising or events role, with a proven ability to deliver successful events.
• Proven experience in organising challenge events, using creativity and strategy to maximise participation and revenue.
• Line management experience, coaching and inspiring colleagues to reach their potential.
• Excellent project management skills – you can juggle multiple events and deadlines with ease.
• A creative flair for spotting opportunities, developing ideas and executing them flawlessly.
• Strong communication and interpersonal skills – you know how to build lasting relationships.
• A passionate, energetic, and self-motivated approach to delivering excellent supporter experiences.
• Experience managing budgets and suppliers to ensure smooth event delivery.
• An eye for detail and a knack for problem-solving, keeping events running seamlessly.

Desirable:

• Experience with Beacon or other fundraising databases.
• Knowledge of fundraising regulations and data protection.
• Understanding of long-term or chronic health conditions.

Why Join Us?

Kidney Care UK is at the forefront of supporting people affected by kidney disease. By joining our events team, you’ll play a key role in helping us engage with supporters, raise vital funds, and make a tangible impact on people’s lives. Plus, you’ll get to work in a supportive, friendly and flexible environment where your ideas and creativity are celebrated.

Employee Benefits:

Opportunities to take on an apprenticeship: Fundraiser (level 3) - apprenticeship training course

Employee assistance programme | Generous annual leave | Pension | Cycle2Work scheme | Flexible working | Retail discounts | Family leave | Health cash plan

Job Title: Account Handler
Location: Unity Insurance, Lancing, West Sussex, BN15 8UW
Salary: £26,199 per year, Band C, Level 3
Hours: Full-time, 35 hours per week
Contract: Permanent

About the Role:

We’re Unity Insurance, part of the Scouts, and we’re passionate about helping charities, youth groups, and organisations like the Scouts and Guides protect what matters most.

We’re a small, friendly team with a big heart — and we’re looking for a positive, customer-focused Account Handler to join us. If you have experience in insurance and enjoy helping people, we would love to hear from you!

What you’ll do as an Account Handler:

• Be the first point of contact for our clients
• Provide quotes, advice, and ongoing support
• Manage renewals, policy updates, and claims
• Recommend additional products to help clients stay protected
• Ensure all administration is accurate and completed on time
• Deliver excellent customer service and help us grow our client base

What we’re looking for as an Account Handler:

• Experience in insurance and customer service
• Understanding of youth organisations or small charities (desirable)
• Good knowledge of insurance principles and FCA guidelines
• Confident using computers and insurance systems
• Working towards or holding insurance qualifications (desirable)
• A genuine passion for helping others

Why join us?

• At Unity, your work makes a real difference. You’ll be supporting the amazing organisations that help young people gain skills for life — and you’ll do it alongside a welcoming, supportive team.
• We also offer great training, opportunities to develop your skills, and the chance to get involved in volunteering and projects that matter

Benefits

We’re proud to be an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations nationwide.

• 28 days’ holiday, rising to 32 days after 2 years’ service, plus extra days at Christmas

• Flexible working hours and hybrid options

• Work in a way that suits you, your role, and your department

• Double-matched pension up to 10% of gross salary

• Family-friendly employer with generous family leave

• Learning and development opportunities via our internal learning hub

For a full list of our benefits click .

Closing date for applications: 23:59pm Friday 21st November 2025.

Interviews will be on an ongoing basis until the position is filled.

We reserve the right to close this role early. If you're interested, we encourage you to apply as soon as possible.

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

This is a rare opportunity to shape how millions engage with one of the world’s most iconic theatres both in London and across the globe and ensure our audience is central in decision making across the entire organisation.

As Deputy Director of Audiences, you will play a pivotal role in defining and delivering our ambitious audience strategy, with a strong focus on engaging people under 35 and expanding our reach through a bold, innovative digital content programme.

You will lead the charge in:
• Bringing the Globe to audiences everywhere through compelling storytelling, and impactful data.
• Creating a vibrant, inclusive and inspiring welcome to everyone who interacts with our work.
• Elevating our profile nationally and internationally, with coverage that deepens our global presence.
• Develop our offer to cultural tourists visiting our iconic venue.
• Work with the Director of Audiences to unlock new opportunities, from creative brand partnerships to major commercial ventures - both onsite, offsite, and online.

Your portfolio will span every touchpoint of the Globe’s audience experience. You will oversee and inspire teams across visitor and online experience, ticketing, retail, digital engagement, brand and design, marketing, data and insight, press and media relations, and external affairs. Together, you will create seamless, memorable, and transformative experiences for every visitor, viewer, and digital participant. 

We are looking for a leader who combines a love of collaboration among teams with operational excellence - someone with the creativity to innovate, the rigour to deliver, and the influence to inspire. This role is about shaping how the Globe is seen, felt, and experienced by the world. If you are ready to bring ambition, insight, and imagination to one of the most exciting cultural organisations in the world, we would love to hear from you.

About Habitat for Humanity Great Britain

Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.

We’re looking for a proven leader with significant experience and a strong track record in strategic planning, advocacy and programme delivery, institutional fundraising, and team leadership in complex or networked organisations.

Reporting to the National Director, your role will be both strategic and operational, shaping innovative solutions which increase access to decent, safe, affordable homes for communities across Great Britain and driving a diverse coalition that champions the universal right to decent homes and collaborates to implement effective housing solutions for underserved communities worldwide.

You’ll be joining us at a really exciting time, as we are on an ambitious journey of transformation and growth. This role offers the opportunity to grow and lead a talented, high performing team and to shape Habitat’s impact and influence across Great Britain and globally.

Reports to: National Director

Grade: B

 Budget responsibility: Yes

 Line management: 3 direct reports (Programme Development Manager, UK Housing Advocacy Manager, Global Advocacy & Policy Manager)

Location: Home-based with frequent travel to internal and external events, networking and other meetings in London and occasionally across the UK.  Regular international travel will also be required. All staff meetings are held in our ReStore, Romford.

Job Purpose

To support Habitat for Humanity GB’s (Habitat GB) vision of a decent home for everyone, our National Strategy 2024-2027 identifies two key goals:  to (1) ‘develop, pursue and share innovative solutions to increase access to decent, safe, affordable homes for communities across Great Britain’; and to (2) ‘form a diverse coalition that champions the universal right to decent homes and collaborates to implement effective housing solutions for underserved communities worldwide’. The Director of Impact & Influence has responsibilities which contribute to the achievement of both these goals and is accountable for co-leading Goal 2 with the Director of Fundraising & Partnerships. They work collaboratively across the organisation, with Habitat for Humanity International (HFHI) and other Habitat global network members, and with a wide range of external partners.

Key responsibilities include the cultivation and stewardship of FOI (Foundations, Organisations & Institutions) partnerships and funding, leading the achievement of ambitious income targets related to donors based in England, Scotland and Wales on behalf of Habitat GB and the Habitat global network. The Impact & Influence Team also serves as the unit responsible for programme quality and effectiveness across the full lifecycle:  from design and innovation, through implementation, to evaluation and learning, including high quality proposal development, robust Monitoring and Evaluation (MEAL) frameworks, grant management policy and process across the organisation, and the direct delivery of reporting and compliance requirements to FOI funders.

The Director of Impact & Influence also leads Habitat GB’s domestic and international advocacy function, leveraging our research and programmatic insights to drive systemic and policy change in line with our mission and strategy. As an external representative, the Director develops Habitat GB’s role as a thought leader to increase our influence on policy & decision makers and credibility with partners, communities and other collaborators.

As a member of the Senior Leadership Team (SLT), the Director of Impact & Influence helps ensure the impact, sustainability, diligence and productivity of the organisation, including engaging in organisational transformation, within the framework of a values-led approach to people and culture approach.

Key Accountabilities/Responsibilities:

Strategic Leadership & Organisational Delivery

• Provide strategic leadership for the development and delivery of Habitat GB’s impact and influence agenda, co-leading the achievement of organisational strategic goals, in particular our goal of forming a diverse coalition that champions the universal right to decent homes and collaborates to implement effective housing solutions for underserved communities worldwide.
• Working with the National Director, lead on the development and ongoing review of HFHGB’s National Strategy, as well as our engagement with strategic development at global and regional levels.
• Co-lead Habitat GB’s ambitious funding and partnership strategy in support of impactful domestic and international programme portfolios.
• Shape and drive delivery across Habitat GB’s five strategic enablers, ensuring high-quality programmes, coalitions and networks, organisational visibility, technical leadership, and internal capacity for learning and innovation.
• Lead the development, delivery and continuous improvement of a robust organisational performance framework, with monthly/quarterly KPI reporting into SLT and Board governance.
• Cultivate a learning culture that embraces innovation, adapts to external trends, and enhances the organisation’s ability to respond to complex challenges.
• Champion inclusive, accessible, and culturally sensitive programming, in line with Habitat GB’s mission and values.

Partnership Development & Fundraising

• Lead the development and stewardship of strategic partnerships with Foundations, Organisations and Institutions (FOIs) across England, Scotland, and Wales to secure income and achieve impact targets.
• Be accountable for delivering annual FOI income and pipeline targets agreed in the Performance Framework, including soft‑commitments and conversion, quarterly phasing, proposal volume/quality, and donor reporting timeliness.
• Represent HFHGB in national and international fundraising initiatives, influencing stakeholder engagement on behalf of the global Habitat for Humanity network.
• Collaborate with the Fundraising & Partnerships (F&P) team to develop compelling funding propositions, donor reports, and stakeholder engagement strategies.
• Jointly develop and lead a resource mobilisation plan with the Directors of Programme Delivery and F&P, aligned with the Habitat GB Domestic Programme Strategy, with agreed annual income and impact targets.
• Build internal capacity across the network to engage with locally based partners, navigating sector themes such as shifting power and decolonisation.
• Identify and lead opportunities for research, consortia collaboration, and development partnerships to enhance programming and learning.

Programme Quality, Proposal Development & Grant Management

• Lead the Impact & Influence team in managing the full programme lifecycle — from strategy and design through delivery, evaluation, and learning.
• Work with technical leads to ensure appropriate inputs throughout the full programme lifecycle, for example in relation to gender, climate and safeguarding.
• Ensure robust programme design, effective MEAL frameworks, and compliance with funder requirements.
• Oversee proposal development and grant management policies and processes to ensure high-quality submissions and timely reporting. Collaborate with other teams for consistent compliance and quality.
• Maintain oversight of programme budgets through design phases, regular reviews and reporting including cost recovery, risk and performance, compliance and other standards.
• Work closely with the Director of Finance, Operations & Compliance to track performance and contribute to high quality reporting, income forecasting and budget management.
• Lead GB adoption of refreshed HFH Core Programming Standards and ensure programme reviews update Habitat GB policies, protocols and practice accordingly.
• Establish and embed MEAL frameworks with Programme Delivery and Retail teams to track outcomes and inform advocacy and fundraising.
• Respond proactively to humanitarian and sector-specific challenges with adaptive programme design and collaboration.

Advocacy & Policy Influence

• Be accountable for the successful delivery of Habitat GB’s domestic and international advocacy strategies, translating programme insights into policy influence and systemic change.
• Represent the organisation in policy forums, coalitions, and sector platforms; strengthen Habitat GB’s role as a thought leader and credible policy influencer with key stakeholders, decision‑makers and communities and elevate HFHGB’s voice in housing and international development.
• Guide the work of UK and Global Advocacy Managers, embedding advocacy as a core mechanism for mission-led impact.
• Strengthen external visibility and influence through partnerships and collaborations aligned with advocacy goals.

Leadership and people management:

• Lead, inspire, and manage a high-performing Impact & Influence team, aligning to Habitat GB’s strategic goals and values.
• Set clear team objectives, KPIs and quality standards, encourage a culture of feedback and collaboration, and support continuous professional development.
• Ensure team activities and performance are effectively resourced and managed within agreed budgets.
• Deliver consistent 1:1s, wellbeing check‑ins, mid‑year and annual reviews; foster a supportive team culture where kindness, ambition, and accountability drive high performance and meaningful impact, through online and in‑person team‑building.
• Role model our values in line with Habitat GB’s inclusive approach to people and culture.

Organisational Leadership:

• Support the National Director in delivering Habitat GB’s strategy and vision acting as a collaborative and supportive member of a shared leadership team.
• As a core member of the Senior Leadership Team, contribute to cross-organisational strategy, delivery, and decision-making.
• Be an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities.
• Co-create ways of working to enable an adaptive, collaborative and high performing organisational team.
• Represent impact and influence metrics and performance in governance forums, including at Board level.
• Represent Habitat GB externally at senior forums and deputise for the National Director when required.

Person profile:

• Significant senior leadership experience with a strong track record in strategic planning, programme delivery, and team leadership in complex or networked organisations.
• Proven experience in designing and overseeing high-impact programmes, including development and implementation of impact frameworks and MEAL systems.
• Demonstrable success in securing large-scale funding from institutional donors and large trusts and foundations, including leading successful bids and managing multi-sector consortia.
• In-depth knowledge of fundraising strategy and donor engagement across multiple fundraising streams (institutional, philanthropic, etc.).
• Strong financial acumen: business planning, budget management, cost recovery, and oversight of restricted and unrestricted funding.
• Demonstrated experience in leading or contributing to impactful advocacy strategies and engaging with policy and decision-makers.

Skills and competencies:

• Outstanding interpersonal, influencing, and networking skills, with the ability to build strong relationships across diverse stakeholders and cultures.
• Exceptional written and verbal communication skills, with the ability to articulate complex ideas clearly and persuasively.
• Strategic and analytical thinker with strong decision-making, negotiation, and problem-solving skills.
• Excellent organisational and planning skills; able to manage multiple priorities in a fast-paced environment.
• Strong leadership and people management skills, with a proven ability to motivate, develop and inspire teams.
• Confident collaborator, able to work effectively across departments, geographies, and organisational boundaries.
• Experience working within the international development, housing, or social justice sectors.
• Technical expertise in housing, shelter, or related areas of development programming.
• Familiarity with global development trends such as localisation, decolonisation, and shifting power.
• Values-led leadership style, demonstrating integrity, transparency, and respect for others.
• Committed to equity, diversity and inclusion, both internally and externally.

The role and responsibilities will be carried out in a way which reflects:

• Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding Policy.
• A commitment to Habitat GB’s vision, mission, values and approach.
• A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.

This is not intended to be an exhaustive list. The post holder may be required to undertake additional duties as reasonably directed by the National Director, commensurate with the scope and level of this role.

Job descriptions may be subject to change.

Flexibility:

Habitat GB is seeking to rapidly expand its activities and impact to fight poverty across the world. This requires adaptability and an ambitious, dynamic and flexible team.  The post holder is expected to be flexible in terms of location (within reason), line management, and duties and responsibilities.

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If this sounds like it could be a good match for you, please take a look at the Candidate Pack here

Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.

Start your Habitat journey here…

We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat with Henrietta Blackmore (please see website>vacancies for this email address) before submitting an application.

To apply for the role, please send us your CV and a supporting statement (max two sides of A4) ng us about the skills and experience you would bring to the role and your motivation for applying.

Send by email referencing the job title in the subject line to our recruitment email> website>vacancies

The deadline for applications is Sunday 2 November 2025 (at 11:59 pm).

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work.  Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.

At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.

Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.

We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role. 

Do you want to work with a leading advocacy charity organisation supporting those in need?  

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge? 

Are you keen to make a difference to people who want to be heard? 

Then come and join us here at VoiceAbility. 

We have an exciting opportunity for an advocate to join our team covering Warwickshire and Coventry.  Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential. 

About us 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

About you

Desirably you will have some experience of working as an Advocate, providing welfare, supporting or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Benefits 

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

5% employer pension & minimum 3% employee contribution 

Salary sacrifices pension scheme 

Separate Life Assurance Cover (equivalent of two times your annual salary) 

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

24/7 Employee Assistance programme 

Access to remote counselling service 

Paid Disability Leave 

Paid compassionate Leave 

Home Working Allowance  

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. 

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates:

Closing date for applications; 11pm on 09 November 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date. 

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification. 

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.