Charity support officer jobs in carterton, oxfordshire

CRM System Owner

We’re looking for a skilled and proactive CRM System Owner to help lead the development and optimisation of Microsoft Dynamics for the UK’s leading fostering charity and membership organisation.

Position: CRM System Owner
Location: Home-based or based in one of four offices (London, Belfast, Cardiff or Glasgow) with occasional travel to London
Salary: £42,630 - £47,705 + London Weighting if eligible
Contract: Permanent, full time – 35 hours per week (part-time 0.8 FTE considered)
Closing Date: Monday 23rd June 11.59pm
Interview Date: Tuesday 1st or Wednesday 2nd July (via Microsoft Teams)

What you’ll be doing:
As CRM System Owner, you will be the go-to person for all things Microsoft Dynamics, ensuring the CRM system meets the evolving needs of the organisation. From strategic planning and system development to supporting colleagues and working with suppliers, your expertise will help the organisation to better understand and support the fostering community.

Primary objectives of the role are:
• Be the primary CRM expert and first point of contact
• Lead the strategic development of the CRM system
• Increase CRM usage and optimise functionality across teams
• Manage relationships with external system partners
• Strengthen reporting capabilities to drive insight and decision-making

Who we are looking for:
This is a great opportunity for a CRM professional with hands-on experience of Microsoft Dynamics. If you’re confident in system configuration, stakeholder engagement, training users, and are passionate about improving systems to support impact-driven work, we’d love to hear from you!

At this point, we hope you're feeling excited about the role – even if you don’t meet every single requirement, we still encourage you to apply.

In return:
• 38 days leave (including bank holidays) pro rata
• Flexible and hybrid working
• A range of family friendly and fostering friendly leave options
• Enhanced maternity, adoption and sick pay
• 24/7 Employee Assistance Helpline
• Pension and life assurance
• Contribution to eye tests and lenses
• Season ticket loans

The organisation values diversity and welcomes applicants from all backgrounds, particularly under-represented groups. Care-experienced applicants meeting the minimum criteria are guaranteed an interview. Applicants with disabilities can request reasonable adjustments. Job-sharing for all roles will also be considered; please indicate your interest in your application.

Other roles you may have experience of could include: CRM Manager, CRM Analyst, Microsoft Dynamics Lead, Data and Systems Lead, CRM Consultant, Systems and Insights Officer, CRM Support Manager, Data Operations Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Association for Cultural Enterprises (AfCE) supports over 500 member organisations across the UK and internationally, helping the cultural sector generate earned income through commercial activity. As an Arts Council England-funded organisation, AfCE delivers sector-leading training, benchmarking, data-led insights, events, and advocacy to drive financial resilience in arts, heritage, and culture.

AfCE runs a year-round programme of live training events around the UK and Europe, as well as its signature annual Cultural Enterprises Conference and Trade Show. We have ambitions to grow attendance at these events, as well as growing our membership.

The Association is a charitable organisation, which also has a trading company, Cultural Enterprises (Trading) Limited (CET).

We are looking for a new Finance Manager to join a small, friendly, and ambitious team, to review the day-to-day processes and policies and identify opportunities to improve reporting  and make operational efficiencies. The Association is growing, so now is an exciting time to join our team and work with our members across the cultural sector.

Job Summary

The purpose of this role is to provide sound financial management for the Association and CET through:

• Statutory financial reporting in line with Charity SORP/UK GAAP, including annual returns to Companies House and the Charity Commission

• Management accounting, reporting and analysis to funders, management, staff, and Trustees/Directors

• Preparation and maintenance of budgets, forecasts and plans, including cashflows and project budgets

• Supervision and control of day-to-day accounting transactions, including oversight of the finance aspects of the Apprentice role

• Oversight and implementation of robust financial systems, policies, and procedures

• Responsible for financial queries, working with the Apprentice as first point of contact for external contacts
   

Main Duties

• Supervise day-to-day accounting operations and ensure accurate financial record keeping, including coding, allocations, reconciliations, and tax accounting

• Oversee invoice generation and debt recovery processes

• Process payments and staff expenses for authorisation

• Produce regular management accounts on an accruals basis, providing interpretation and advice to the Executive Team, Finance & Risk Committee, Trustees/Directors, and funders

• Lead on budget preparation and forecasting, including project-specific budgets; monitor and reforecast as needed

• Prepare statutory accounts in compliance with charity SORP and liaise with external auditors and the Treasurer

• Manage contracts with financial services providers, including bookkeepers, auditors, banks, and investment managers

• Attend AfCE and CET Board meetings

• Fulfil company secretarial duties, including:

  • Filing confirmation statements and annual accounts for ACE and CET with Companies House and Charity Commission

  • Filing changes in Trustees/Directors

• Complete Arts Council England (ACE) returns, including provision of financial information for quarterly payment processes when required

• Negotiate and implement insurance policies including:

  • General insurance

  • Cyber security

  • Life assurance

  • Staff sickness policy

  • Trustees’ liability

  • Conference insurance

• Oversee monthly payroll, including statutory payments to HMRC and pension providers, and liaise with bookkeepers for payroll updates or changes

• Review VAT returns for accuracy before submission to HMRC
   

Note on External Bookkeepers
External bookkeepers currently provide support limited to payroll and VAT processing.

Person Specification

Personal Qualities

• Self-disciplined, organised, proactive and self-motivating

• Logical and methodical approach to finance and administration

• Trustworthy, honest, reliable and conscientious

• Confident, professional, and personable, able to communicate easily within a small team and with external stakeholders
   

Professional Competencies

Essential

• Professional accounting qualification such as ACA, ACCA, or CIMA

• Strong knowledge of charity SORP and charity finance regulations, including VAT and Gift Aid

• Experience with Xero or equivalent cloud-based accounting systems

• Strong reporting skills

• Team player with excellent interpersonal skills

• High level of accuracy and attention to detail

• Experience producing management accounts and supporting senior leadership and boards

• Ability to interpret financial data for non-financial colleagues
   

Desirable

• Experience working in a small charity or business

• Understanding of the cultural or charitable sector

• Experience of remote working
   

Benefits

• Unlimited holiday policy

• 5% employer pension contribution

• Life insurance

• Flexible working arrangements by agreement with the CEO

We are an inclusive, equal opportunity employer and value diversity. All employment is decided on the basis of experience, merit and organisational need.

About Cord

Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities. 

We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.

Cord operates in eight countries and implements programmes in the following areas:

• Empowering Women & Girls
• Accessing Fundamental Freedoms
• Climate & the Environment
• Economic Empowerment
• Supporting Stronger Societies

Role context:

Cord’s turnover is about £2m a year. About 85% of Cord’s funding is restricted, coming from institutional donors like the EU and the US government, and 15% (about £300K) is unrestricted coming from a committed UK supporter base and other private fundraising streams. 

In 2025, Cord operates in eight countries and has offices in Burundi, Myanmar, Laos, & Cambodia. Cord has a global team of thirty people with finance staff across five country teams. 

The Finance Manager role is a newly created role which is being introduced to strengthen the organisation’s financial management and control systems. The postholder will work across the breadth of the finance function preparing internal management accounts and external annual accounts.

In 2024, Cord changed its finance system to use Business Central. The Finance Manager will become the organisation’s main ‘admin’ user of the finance system. In the near-term, there will be a particular focus on rolling out further functionality of the system and developing financial policies and procedures. 

The Finance Manager will have oversight of the UK finance function through the line management of the UK Finance Officer and will directly deliver on the international side of operations in the areas of donor compliance, programme financial management, partner financial monitoring, and reporting. The role will involve travel to international programme locations.

Key Responsibilities:

• To support the Head of Operations to provide finance team leadership, develop and deliver an annual finance workplan to ensure continual improvement, and to drive finance capacity across the organisation
• To ensure the effective financial management of the organisation create and maintain effective financial control
• To be the Business Central Finance System Lead, developing functionality, troubleshooting and capacitating system users
• To ensure financial compliance: prepare statutory accounts, partner compliance, donor compliance and financial reporting

Cord operates a hybrid structure in the UK with most team members working from home attending the admin office in Coventry for team meetings.  

We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then look at the recruitment pack and come and join our team!

Property Manager & Estate Administrator

We are seeking a Property Manager & Estate Administrator to work with an educational charity and one of the UK’s foremost providers and funders of Outdoor Learning.

Position: Property Manager & Estate Administrator

Location: Quenington, Gloucestershire, with occasional scope for hybrid working.

Salary: £29,000 - £33,000 per annum

Contract: Permanent, full time (35 hours per week)

Closing Date: Sunday 22 June 2025 at 23:59

Interviews: w/c Monday 30 June 2025 and w/c Monday 7 July 2025

About the role:

As Property Manager & Estate Administrator you will help the Trust uphold the highest standards of property management. Reporting directly to the Head of Estate Management, you will oversee the management of half of the Trust's direct let residential property portfolio of around 160 homes. This important role ensures operational efficiency within the portfolio, fostering positive tenant relationships, while contributing directly to the Trust's charitable work.

Your responsibilities will span both operational delivery and administrative support, ensuring estates run smoothly, remain compliant, and continue to deliver high-quality living standards for tenants.

Working closely with both the Property and Finance teams, you will:

• Conduct annual residential property inspections and rent reviews
• Ensure properties meet all regulatory requirements, including EICRs, gas safety checks, and EPCs
• Manage tenant communications, debt levels, and minimise void periods
• Coordinate planned and emergency repairs and maintenance within budget
• Prepare and negotiate tenancy agreements and manage deposit processes
• Maintain accurate property and compliance records using our property management system
• Draft essential documents and liaise with solicitors where needed
• Gather and record property data such as meter readings and council tax details
• Process invoices, purchase orders, and support accurate financial reporting
• Use mapping tools such as Pear GIS to create property plans

This is a varied and rewarding role offering the opportunity to make a tangible impact on property performance, tenant satisfaction, and community wellbeing.

About you:

You will be a proactive and experienced property professional with a strong background in lettings, property management, and estate administration. Organised, detail-oriented, and results-driven, you will bring a professional and personable approach to managing tenant and contractor relationships, ensuring both compliance and high service standards.

You will need:

• Proven experience in property management, lettings, or estate administration
• Strong understanding of property laws and tenancy regulations, ideally within rural or residential estates
• Excellent written and verbal communication skills, with the ability to communicate clearly and diplomatically
• Confidence using Microsoft Office and property management systems such as Landmark
• A high level of accuracy, attention to detail, and the ability to multitask and manage competing priorities
• A collaborative and team-oriented approach, with strong interpersonal and negotiation skills
• Practical problem-solving abilities and a calm, solutions-focused mind-set
• A commitment to confidentiality, discretion, and professional integrity

Ideally, you will also have a professional qualification or relevant training in property or tenancy management, and a sound understanding of evolving property legislation.

About the organisation:

The charity’s mission is to improve life chances of children and young people through a range of Outdoor Learning experiences, enabling them to learn from nature, empowering them to have a positive impact on the environment.

They are committed to creating a workplace where everyone thrives, regardless of background. Safeguarding is our priority, and all appointments are subject to relevant checks.

Apply today and you will be joining a dynamic and welcoming team, where every member is valued and supported. Enjoy competitive benefits and a chance to make a real impact.

Other roles you may have experience of could include: Estate Manager, Property and Tenancy Manager, Housing and Property Coordinator, Property Manager, Estate and Facilities Officer, Asset and Property Management Officer, Property Compliance Coordinator, Housing and Estate Manager, Residential Portfolio Manager, Estate Operations Coordinator, Property Services Administrator.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About the Role

We’re looking for someone to help us grow our digital voice – whether you’re an experienced content creator looking for a flexible, purpose-driven role or a curious, motivated emerging creative keen to learn on the job.

This part-time role is designed to adapt to the right person.

This role can flex depending on your experience and availability:

• A skilled digital communicator with a strategic eye and limited availability (8–10 hrs/week)
• A curious, motivated emerging creative with the time and energy to develop your skills in a supportive environment (12–15 hrs/week)

We’re looking for the right person and will shape the role around your experience. Wherever you are in your career, you’ll help bring the Inland Waterways Association’s stories to life online, showcasing the power of community action, restoration, and environmental impact across the UK’s waterways.

You’ll be supported by our campaigns director and a part-time Brand/Social Strategist, and contribute to high-quality, mission-aligned content.

Key Responsibilities

• Create and schedule engaging content across Instagram, Facebook, BlueSky, TikTok and LinkedIn. All content is primarily organic.
• Design visuals using tools such as Canva (or similar) and write clear, on-brand copy
• Align content with IWA’s three storytelling pillars: advocacy & protection, restoration & regeneration, and environmental impact
• Source and repurpose volunteer-submitted content (e.g. photos, quotes, stories)
• Support user-generated content initiatives (e.g. takeovers, calendar campaigns)
• Monitor and respond to comments/messages, with support from the team
• Ensure posts follow digital accessibility best practices
• Track engagement metrics and contribute insights during monthly content planning
• Collaborate on evolving IWA’s storytelling and visual style

What You’ll Bring

We expect you to bring some of the following – and we’ll shape the role around your strengths:

If you’re more experienced, you might bring:

• A strong portfolio of digital storytelling and content creation
• Experience managing branded channels or building communities
• Confidence making decisions about tone, visuals and prioritisation

If you’re earlier in your career, we’ll look for:

• Creativity and a clear interest in storytelling for good
• Good writing and design instincts (Canva or similar tools)
• A willingness to learn, take feedback, and grow in the role

And in both cases:

• A proactive, dependable approach
• An interest in environmental, heritage, or place-based campaigns

What You’ll Get

• A part-time role with flexibility around hours and creative scope
• Real-world experience building digital engagement for a national charity
• Support and mentorship from experienced comms professionals
• The chance to help shape the voice of a values-led, people-powered organisation
• A growing portfolio of content and impact stories to be proud of

To Apply

Please send your CV to our email address and anything from a paragraph to one page telling us:

• Why this role appeals to you
• A social media account, post or campaign you admire, and why
• Optionally, include examples of your work

At IWA, we value experience, curiosity, and creative thinking. If you don’t meet every requirement but feel this role is a great fit, we’d love to hear from you. We’re more interested in finding a person who can develop, rather than ticking every box.

Your focus will be to secure both major gifts from new donors and build on the commitment of long-standing supporters to further their partnership in MAF’s work and mission.This is a fantastic opportunity to join a friendly and high performing team and make a significant contribution to our global mission.  There is an occupational requirement for the job holder of these positions to be a committed Christian. Additional information is available on request.

Responsibilities

In this role you will have 6 key responsibilities:

Financial: Managing a portfolio of high-value relationships and to deliver income at the agreed annual target in the first year with an expectation this will rise year on year.

Management:  You will be one of the first points of contact internally for trusts/foundations and individual major donors (IMD) related queries and will work in accordance with the major giving team strategic plan and existing procedures, practices and standards.

Relationship:You will seek to actively develop and manage excellent relationships with an agreed portfolio of trusts/foundations and IMD capable of donating a minimum of £25,000 or more as a single gift each year. In addition you will need to:

• Develop and implement professionally written action plans which will engage, inform and nurture prospects and donors to deliver gifts at the agreed level.
• Undertake timely administration to capture and record knowledge of supporters within the customer relationship management database. Work with the organisation’s systems team to utilise this information to enhance applications and giving levels
• Pro-actively develop relationships with key stakeholders within the MAF organisation(s)
• Present MAF proposals alone or with others, (member of the operational field team, CEO etc), to prospects and donors.
• Participate in events to develop relationships with donors, inviting individuals from portfolios where appropriate and co-ordinate visits to MAF overseas operations where appropriate to introduce these donors directly to the work of MAF.  

Information: Information management and analytical thinking is essential as you will present detailed, accurate and high-quality fundraising proposals to prospects and donors, ensuring any specific deadlines or funding windows are complied with.   In addition you will need to:

• Ensure that donors are thanked appropriately for their gifts with timely and appropriate reports, letters and phone call.
• Provide timely ‘report backs’ that are appropriate/agreed with each donor, to evidence effective use of funding and to encourage the opportunity to make further applications based on good stewardship and achievement of agreed outcomes.
• Maintain a thorough knowledge, and the funding priority, of projects available for funding by trusts/foundations supporters and prospects.
• Actively seeking to grow the trusts/foundations portfolio and income through the use of research
• Attending regular appropriate training courses, external forums and networks to ensure continuous personal development 

Major Donor team (practice/ procedures/training):As a key member of the team you will need to ensure procedures and standards are developed/maintained to ensure we are effective and compliant with any legislation/regulation.

CRM Database: To provide support to the Partnership Executive, who will be the team’s CRM database lead and maintain a thorough working understanding of MAF UK’s CRM system in order to answer specific team queries.  You will need to support the teams day-to-day CRM activities including producing reports, importing data, adding activities, amending details and any other relevant tasks

In line with all staff in MAF UK you will be required to:

1. Be a role model of organisational values and beliefs - contributing to the shared spiritual life of the MAF UK team as a unique Christian charity. This will include attendance and participation in corporate times of biblical reflection and corporate prayer meetings
2. Participate in appropriate matrix programme and project teams, contributing skills and expertise to required timescales from the appropriate programme leader
3. Keep your line manager informed of all relevant and timely information
4. At all times comply with statutory requirements for handling personal and sensitive data in a confidential manner
5. To abide by Safeguarding and Conduct Policies, and all other MAF UK policies provided on the Intranet

 Christian values, beliefs and ethos of MAF UK:

As a Christian mission, MAF UK is seeking those who share in the Christian values and beliefs of the organisation, as described in the mission, purpose, values and beliefs statements. All staff will be required to support and actively demonstrate the Christian values of the organisation and to take part in organisation activities such as staff meetings, prayer meetings, away days, where the values and beliefs of the organisation will be obvious.

Qualifications, Skills & Experience

Essential Requirements

• Educated to degree level
• Experience of working with donors or in a relationship management environment
• Experience of utilising knowledge of audiences to develop donor involvement
• Your personal skills and attributes will need to include
  • Excellent writing skills with the ability to successfully present project proposals to trusts and foundations
  • Proficient skills in Microsoft applications
  • Able to communicate positively, persuasively, and sensitively across functions and organisations
  • Building strong partnerships across the organisation and maintaining a positive and friendly approach even under pressure
  • The ability to positively influence non-direct reports in order to obtain information, or drive activity
  • High levels of efficiency and quality – Excellent attention to detail
  • Financially literate and able to interpret business plans
  • Able to manage multiple deadlines and priorities
  • Committed and mature Christian, able to demonstrate understanding and acceptance of the Statement of Faith and willing to proactively take part in MAF events and meetings e.g. prayer meetings, away days etc. Able to describe these beliefs and values to others so as to represent MAF as a Christian mission organisation
  • Emotional resourcefulness
  • Flexibility towards others and circumstances
  • Service orientation

Highly Desriable requirements

• Major donor/trusts & foundations or other transferable fundraising training

• Experience of working in a Christian organisation or charity/fundraising environment

• Successful work experience within a fundraising environment

  Benefits:

• Salary:   £42,000 per annum depending upon experience 
• Hours: This role is full time, 36 hours per week
• Pension: MAF UK provides a non-contributory pension scheme for staff of 10% salary on joining
• Annual leave entitlement: 22 days per year plus 8 statutory paid public holidays per year (including those falling at Christmas and New Year).

Location: This role can be based at the MAF UK Offices in Scotland, Glasgow,  or optionally could be in the Oxford, Cambridge arc as we are launching a new hub in the Milton Keynes area, maximising our engagement with a thriving local aerospace and charity sector region.  Up to two days a week in our Folkstone Office might be initially required.We welcome hybrid working in line with our flexible working policy, the needs of the business, the requirements of the role and your location. This will be discussed at interview.

Closing date:  22nd June 2025

Interview date:  July 2025

Our lovely charity client is seeking a highly motivated and experienced Individual Giving and Legacies Manager to join their dedicated team for a 13 month contract. This is an excellent opportunity for a fundraising professional to develop and implement a comprehensive strategy, focusing on legacy income development and securing sustainable funding for the organisation.

Key responsibilities

The Individual Giving and Legacies Manager will be responsible for:

• Developing and implementing a strategic framework for Individual Giving and Legacy fundraising to meet both immediate and longer-term financial needs.
• Creating and delivering a comprehensive legacy promotion strategy to maximise future income from bequests.
• Conducting regular analysis of the supporter database to identify legacy prospects, major donor potential, and strategic insights.
• Strategically identifying and cultivating new and existing prospects for both individual gifts and legacy pledges.
• Developing and implementing segmented donor care and stewardship programs for individual donors, major donors, and legacy pledgers.
• Leading negotiations to secure income from major donors and legacy pledgers.
• Working closely with the Communications, Income and Marketing Manager to set annual income and expenditure targets.
• Developing and managing relationships with donors, legacy pledgers, and influential stakeholders.
• Recruiting, training, and managing volunteers involved with individual giving and legacy fundraising.

Person Specifications

• Proven experience in developing and implementing successful individual giving and legacy fundraising strategies.
• A strong track record of achieving income targets and securing sustainable funding.
• Expertise in donor stewardship and building lasting relationships with supporters.
• Excellent analytical skills with the ability to identify prospects and strategic insights from donor data.
• Strong communication and negotiation skills, capable of preparing compelling materials and leading discussions with major donors and legacy pledgers.
• The ability to work collaboratively within a team and coordinate cross-organisational approaches to fundraising.
• A commitment to data protection best practices and ethical fundraising.

What’s on Offer:

• £39,160 per annum
• Full-time opportunity
• A flexible working set up, remote working
• A 13 month contract

How to Apply:

To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button via our website.

The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.

To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button via our webite.

Commitment to Diversity:

The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Fundraising Manager 

Salary: starting from £36,853 to £39,669 depending on experience (0.8 FTE considered)

Permanent, home-based (with regular travel). 

About Voice 21

Speaking and listening skills underpin our success in school, work and throughout our lives. Developing young people’s oracy skills equips them with the tools needed to navigate education systems, pursue career ambitions and achieve their potential. Like reading, writing and maths, oracy is an essential, foundational building block that prepares young people to thrive in society.

Despite extensive evidence that high quality oracy education increases students’ confidence, wellbeing, engagement, progress and attainment, oracy is not an essential, everyday feature of every child’s school experience. Unlike literacy and numeracy, it is not commonly understood and provision across the system is not universal or consistent. This disadvantages children from low income backgrounds, who are significantly more likely than their better-off peers to start school without vital oracy skills.

Voice 21 is the national oracy education charity. We exist to enable economically disadvantaged pupils in the UK to develop the necessary oracy skills to thrive in education and beyond. We do this primarily by building the capacity and motivation of teachers and schools to provide high quality oracy education for every child, every day. Great teaching is the most important lever schools have to improve outcomes for their pupils. We train thousands of teachers each year and support their schools to sustainably embed our evidenced approach. We focus where we can make the most difference, in schools with the highest numbers of pupils eligible for free school meals.

Since Voice 21 was established by educators in 2015, we have grown rapidly to become the UK’s trusted oracy education experts, upskilling teachers, promoting excellence in schools, setting the standard and spearheading national change. Our mission is to secure every child’s entitlement to a high quality oracy education. To achieve this, alongside delivery of our flagship Oracy Schools programme, we share our learning widely, add to the compelling evidence base for oracy, work to influence public awareness and help shape education policy. 

About this opportunity

Help us make oracy education an everyday entitlement for every child, in every school, by growing and diversifying Voice 21’s voluntary funding. 

As Voice 21 embarks on its ambitious next five-year strategy, we are looking to strengthen our team with a talented and ambitious Fundraising Manager. Your role will support the Head of Fundraising, CEO and wider team to develop new sources of high value support for Voice 21, working flexibly across trusts and foundations, corporate and philanthropic fundraising.

The successful candidate will demonstrate a knack for identifying funding opportunities and discovering new prospects. With excellent research, communication and relationship-building skills, you’ll work collaboratively with senior colleagues to strengthen our pipeline and drive long term growth in voluntary income. You’ll also contribute your ideas and initiative to develop and deliver compelling engagement opportunities for current and potential supporters, and lead on reporting impact to funders. Ultimately the post-holder is expected to grow in this role, to manage their own portfolio of high value donors. 

You’ll be joining the fundraising team at an exciting time as we look to build out the function in the coming years. The Head of Fundraising has been in post just over a year, and has put solid foundations in place to support long term growth. With a healthy pipeline already developed for the current and next financial year, you’ll have plenty of lead time to find your feet, with a realistic (shared) fundraising target of securing c.£500K of new voluntary income in 2027. There is significant untapped potential in fundraising for Voice 21. This is a great opportunity for an adaptable, proactive fundraiser to make their mark, gaining experience and developing expertise across high value streams. 

Key responsibilities

• Research and develop a qualified pipeline of trust/foundation and corporate prospects to ensure we achieve voluntary income targets in 2027/28 and beyond. 

• Draft winning funding bids and support the Head of Fundraising and/or CEO to develop compelling proposals and/or pitches. 

• Support and manage the CEO to lead relationships with funders and prospects.

• Lead on managing the funder reporting cycle and ensuring we deliver on our funding agreements, producing timely and inspiring impact reports.

• Drive awareness and understanding of fundraising internally by making connections with colleagues across the organisation and working collaboratively to support achieving fundraising goals. 

• Maintain the quality of data in the fundraising team CRM (Salesforce), managing contacts and pipelines through the database and producing accessible reports on fundraising performance and forecasts. 

Essential knowledge and skills

• Previous high value fundraising experience (trusts and foundations, corporates or philanthropy), with a track record of successfully securing significant donations and achieving income targets.

• Demonstrated ability to maintain a varied workload, deliver to deadlines, and successfully manage multiple work streams and projects.

• Strong interpersonal skills and emotional intelligence, with the confidence and evidenced ability to be able to nurture and maintain successful relationships with high value external stakeholders and senior colleagues. 

• Excellent written and oral communication skills, with an ability to translate complex projects and/or ideas into accessible and persuasive narratives that inspire and motivate. 

• The instincts and initiative to spot and seize fundraising opportunities; with the resilience, flexibility and tenacity to guide long term fundraising activities through to successful outcomes. 

• Passionate about reducing educational inequalities and transforming learning and life chances for young people from economically disadvantaged backgrounds.

Where you’ll work: All Voice 21 staff work remotely and this is a home-based role. Regular travel to our central London office (by Victoria station) is expected for meetings. Regular travel to visit our projects in schools and/or to meet funders will also be expected. Occasional overnight stays may be required too. Voice 21 pays travel and accommodation expenses. The package of salary and expenses will be considered when agreeing a starting salary with the successful candidate. 

Contract: Permanent, subject to successful probation review after three months.

Why work for Voice 21?

Tackle a vital challenge, with great people. Voice 21 exists to transform childrens’ learning and life chances through talk and we are aiming to be working with 2,000 schools a year by 2025. To reach this goal we recruit great people and give them real responsibility, training and support. 

Output focused culture, with flexible working opportunities. We have an agile and flexible approach, our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively. 

Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work. 

Great benefits. 36 days holiday (inclusive of bank holidays and Christmas closure period). Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme. 

Remuneration. Our pay is a band and spine point approach where there is up to 7 years progression available (depending on starting point) 

Application details 

To apply:  Application is by CV and cover letter (which should be maximum two sides of A4). Applicants are advised to carefully consider the job description before applying, tailoring your CV and cover letter to demonstrate clearly how you match the specification for this role. Applicants who do not address how they match the essential knowledge and skills listed above, are unlikely to progress to interview. 

Closing date:  9am Monday 23rd June

Interview dates:  

• 1st round informal interviews will be virtual (via Zoom), scheduled on either Tues 1st or Weds 2nd July.  Questions will be shared in advance so candidates can prepare their answers. 

• 2nd round panel interview, also virtual, will be scheduled on either Tues 8th or Weds 9th July. Candidates invited to the 2nd round may be asked to prepare a short presentation as part of the interview – a brief for which will be shared in advance, after the 1st round.

Questions: Please contact Voice 21’s Head of Fundraising, Deborah Benson, if you would like to discuss this opportunity before applying

Valuing every voice

Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. 

Voice 21 is a diverse and inclusive workplace and we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. By offering a salary range, we demonstrate our commitment to considering a wide range of applicants who may bring different perspectives and levels of experience.