Charity support officer jobs

Join Us in Shaping Better Places

The Urban Design Group (UDG) is a small, dynamic charity and professional membership organisation dedicated to promoting excellence in urban design. With a vibrant network of nearly 1,500 members—ranging from professionals and educators to advocates and enthusiasts—we work to ensure towns and cities are designed for the people who live, work and thrive in them.

As we enter an exciting new phase with a 5-year strategy in development, we are looking for a Fundraising and Communications Manager to drive our income generation and communications efforts. This is a fantastic opportunity to help shape the future of a respected organisation at the heart of urban design in the UK.

About the Role

Fundraising & Membership Development

● Develop and implement strategies to grow our membership and diversify income.

● Secure new revenue through sponsorships, grants, and fundraising campaigns.

● Build strong relationships with stakeholders and funders.
 

Communications

● Raise UDG’s profile across the built environment sector, government, media and public.

● Manage all communication channels: email newsletters, social media, website.

● Lead media engagement and develop high-quality content and messaging.
 

Events

● Support the delivery of our flagship events, including the National Urban Design Conference and Urban Design Awards.

● Lead on planning, promotion, and delivery of both in-person and online events.
 

What We’re Looking For

Essential Experience

● Minimum 3 years in fundraising, marketing, or communications in a relevant sector.

● Track record of developing and delivering successful income-generation and engagement strategies.

● Strong communications experience across digital platforms and media engagement.
 

Essential Skills

● Excellent verbal and written communication, networking, and presentation skills.

● Website and CMS management; confident with tools like Mailchimp, Eventbrite, and Zoom.

● Strong organisational skills and the ability to manage multiple projects.
 

Personal Attributes

● Friendly, enthusiastic, and collaborative.

● A proactive self-starter with a solution-focused mindset.

● Passionate about making a difference through your work.
 

Desirable

● Experience delivering high-profile events.

● Knowledge of, or interest in, urban design, the built environment or sustainability.

● Experience working in a small or charitable organisation.

What We Offer

● Flexible Hybrid Working: One day in the office, the rest remote. Some UK travel and occasional evening/weekend work.

● Generous Holiday: 28 days pro-rata + bank holidays + Christmas closure.

● Supportive Team: Work with a close-knit, creative, and purpose-driven team

● Competitive Salary: £40,000 pro-rata.

Administrative Assistant

We are hiring for an Administrative Assistant to work within the Human Sexuality section on a part time basis.

The organisation is an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination.

Position: VAC0122 Administrative Assistant (Human Sexuality)

Location: London (hybrid working considered after probation period)

Hours: Part-time, 17.5 hours per week

Salary: £14,208.21 per annum (FTE £28,416.42) plus travel to work allowance up to £3,800 pa

Contract: Permanent

Benefits: Contributory pension scheme; generous travel to work allowance; 25 days annual leave plus 8 bank holidays per annum, café discount.

Closing Date: 11th June 2025. Please note that this role may close sooner than advertised.

About the Role

In brief, this role involves working alongside the International Liaison Officer for Dialogue on Human Sexuality and the Researcher & Strategist for Human Sexuality where you will provide Admin support to this busy section. The section connects with the 61 Territories around the world and provides support, training and resources. The admin assistant will assist this small team in working effectively and will support the goal to bring dialogue on human sexuality in the countries in which we work.

The section promotes the use of resources as well as updating and writing new materials. The admin assistant will also assist the Researcher & Strategist with research projects using Survey Monkey as well as engaging in the writing and presentation of documents relating to strategy.

About You

The successful candidate will have:

• Excellent computer skills including Microsoft Office 365 Teams, Outlook Word, Excel, PowerPoint
• Familiarity with Survey Monkey
• Ability to work accurately and consistently in a fast-paced environment
• Experience of undertaking research
• Empathy with the aims and objectives of the charity

A full list of criteria can be found on the job description and person specification.

You will need to have the right to work in the UK and be in sympathy with the aims and objectives of the organisation.

If you feel you have the necessary experience and would like to join the team, apply today! You will be redirected to the charity’s website where you will need to complete their online application process, please note CVs will not be accepted.

Other roles you may have experience with could include Admin, Administrator, Administration, Admin Assistant, Administration Assistant, Admin Support, Admin, Research Admin, Research Administrator, Research Administration, Research Admin Assistant, Research Administration Assistant, Research Admin Support, Researcher, Junior Researcher.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Shape the Future of Finance at ABRSM

ABRSM is the UK’s leading music education body and a globally respected charity, supporting millions of learners and teachers across 90+ countries through world-renowned music exams, publications, and digital learning tools. With a turnover of approximately £50 million, ABRSM is undertaking an ambitious programme of digital transformation—modernising systems, operations, and ways of working to better serve its global community.

They are now seeking a dynamic Head of Transactional Finance to lead the evolution of finance operations and define the future of this function within a modern, collaborative finance team.

The Role
Reporting directly to the CFO, the Head of Transactional Finance as a pivotal leadership role that oversees payroll, accounts payable, and finance systems. It has a strong relationship to accounts receivable in an adjacent team. It’s a unique opportunity to lead a function through significant change.

You’ll be instrumental in driving automation, improving processes, and ensuring seamless integration between finance systems (UNIT4) and wider business platforms such as Microsoft Dynamics. This role is ideal for someone who thrives in a fast-paced, change-oriented environment and is passionate about delivering operational excellence and strategic impact:

• Driving automation and process improvement across transactional finance
• Managing the successful deployment and optimisation of UNIT4 and its integration with wider business systems (notably Microsoft Dynamics)
• Enhancing financial compliance, policy, and controls
• Ensuring underlying data is clean and timely for reporting
• Supporting change management across finance and the broader organisation

The Person
We’re looking for a confident and forward-thinking finance professional who thrives in change-oriented environments and wants to put their stamp on a high-impact function. You'll play a critical role in bridging systems, processes, and people—bringing structure, clarity, and innovation to a function that underpins ABRSM’s financial strength and strategic direction.

You’ll bring:
• A recognised finance qualification (ACA, ACCA, CIMA or equivalent)
• Demonstrated leadership in finance operations, including payroll and accounts payable
• A track record of managing or supporting finance system implementations and integrations (experience with UNIT4 is essential)
• Excellent project management and stakeholder engagement skills
• A mindset geared toward continuous improvement, digital transformation, and cross-functional collaboration
• The ability to shape and position transactional finance as a partner to teams such as financial accounting and FP&A
• This role is not for a pure systems accountant—but for someone who thinks systemically, understands how to embed finance within digital workflows, and can bring a modern, strategic lens to transactional processes.

Why Join ABRSM?

• This is a rare opportunity to lead change in an organisation with a global reach and a purpose-driven mission. You’ll have the autonomy to define the transactional finance function and be part of a broader transformation journey that’s reshaping how ABRSM delivers value internally and externally.
• A high-impact leadership role in a purpose-driven organisation
• The opportunity to shape and modernise finance operations
• A chance to contribute to a global mission in music education
• A competitive salary and benefits package including matched pension contribution plus 2% (employer contribution capped at 10%), 25 days annual leave plus Xmas closure days, Flexible and hybrid working arrangements.
• Contract: Permanent or 18-Month Fixed Term
• Opportunities for professional development and continuous learning.
• A collaborative and supportive work environment.

How to Apply
ABRSM are working in partnership with Hays Senior Finance to identify the right person for this role. Please contact Peter O’Sullivan at Hays if you have any queries, but the first step towards being considered is to make your application. If suitable, Peter will follow up with a call to discuss next steps.

Closing date: 4th June 2025
Interviews: 18th and 19th June

About CXK

CXK is an award-winning charity committed to empowering young people, adults, and communities across the South of England to maximise their potential. From providing groundbreaking careers information, advice and guidance and employability training to offering targeted support for those at risk, CXK’s services inspire positive change and long-term growth in individuals and communities alike.

“The CXK Way” embodies the following core values:

Ø  Ethical – We work with professionalism, honesty and integrity

Ø  Passionate – We reach out enthusiastically to all who need out support

Ø  Innovative – We inspire, enhance and improve

Ø  Collaborative – We engage, support and share with others

You can click here to learn more about us

About the role

It’s an exciting time to join CXK as we continue to expand our reach and launch our new 5-year strategy.

We are searching for a Head of Bids, Grants and Tenders to work within our Development and Partnerships Team. This exciting new role will be responsible for writing and submitting compelling bids and proposals that clearly align to CXK’s strategic and operational vision, meeting the needs of our commissioners and funders.

The role will drive income generation and growth for the charity, creating high-quality tender responses on a regular basis, developing a pipeline of current and potential opportunities and proactively ensuring that all business development systems and processes are fully implemented.

As part of our Senior Leadership Team, the Head of Bids, Grants and Tenders will contribute to the strategic development of CXK, working closely with the Director of Development and Partnerships, our service leads, and the wider Senior Leadership Team.

Who we are looking for

This role will require exceptional writing and editing skills, with the ability to produce clear, concise, and compelling content aligned to a specification, with a proven track record of successfully responding to complex tender opportunities, and grant submissions. 

The ideal candidate will bring a deep understanding of public or the not-for-profit sector and the areas impacting our work, such as education, employability, skills, rehabilitation and justice.  This will be supported by proven experience of managing end-to-end tender processes and the achievement of financial targets.

If you can deliver results in a fast-paced, purpose-driven environment and you’re ready to bring energy, expertise, and a commitment to CXK’s mission, we’d love to hear from you.

You can read more via person specification here.

Benefits of working with us

Our employee benefits include:

Ø  30-33 days holiday, plus bank holidays

Ø  Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)

Ø  Benenden private healthcare cover

Ø  Flexible working

Ø  Enhanced maternity and paternity leave

Ø  Training and development programmes and opportunities

Ø  Mental and physical healthcare initiatives

and more

Recruitment Timeline

Vacancy closing date: 26th May 2025

Application review date: 27th May 2025

Interviews dates: 10th June 2025

Useful Information

If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team.

Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.

Join Tommy’s London Landmarks Half Marathon as their new Communication and Engagement Manager!

Location: Hybrid – Central London office (2 days/week)
Contract: 1-Year Fixed Term
Salary: £38,000–£42,000 per annum
Hours: Full-time, 35 hours/week

We’re looking for a dynamic and creative Communication and Engagement Manager to join the team and help amplify the voices of their community, drive engagement through compelling storytelling, and ensure their message resonates across a range of platforms.

This is a brand-new role, which will lead on the development and delivery of the London Landmarks Half Marathon Team Tommy’s communications journey across multiple channels to their 3,000+ participants with the aim to grow participant average gift.

What You’ll Do:

• Lead the development and delivery of integrated communications and engagement strategies to support Tommy’s events and campaigns.
• Create and manage inspiring content across email, SMS, print, and social media channels.
• Work closely with colleagues, media, and external partners to tell powerful stories that engage, inform, and inspire.
• Support the engagement of Tommy’s flagship events like the London Landmarks Half Marathon, ensuring participants and supporters feel valued and motivated.
• Use insights and data to continuously improve audience reach and engagement.

What We’re Looking For:

• Proven experience in a communications, engagement or marketing role, ideally within the charity, health or events sector.
• Proven experience with audience segmentation and improving supporter journeys.
• Excellent writing skills with the ability to adapt tone and messaging for diverse audiences.
• Strong project management skills – able to juggle priorities and meet deadlines.
• A creative mindset and a passion for using communications to drive change and build community.
• Confident working with media, digital tools and cross-functional teams.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

*Please note, all 3rd party agencies speculative CVs will be forwarded onto The Talent Set*

Are you a strategic and results-driven fundraiser with a passion for creating long-term impact? Do you have experience securing grants and sponsorships, delivering high-profile events, and building strong corporate partnerships? If so, we’d love to hear from you!

The Florrie is seeking a Fundraising Manager to lead on all income generation activity across the organisation. This pivotal role will focus on securing funding from trusts, foundations, and statutory sources; delivering major fundraising events like gala dinners and donor receptions; and developing meaningful partnerships - particularly with Liverpool-based businesses - to support our charitable programmes and growth.

As one of Liverpool’s most iconic community spaces, The Florrie has been at the heart of South Liverpool for over 130 years. Housed in a stunning Grade II listed Victorian building, we are a vibrant social, cultural, educational, and charitable hub. This role offers a unique opportunity to contribute to a legacy of community impact by helping ensure the long-term sustainability of our mission.

You’ll work closely with the CEO and senior team to shape and deliver a bold, effective fundraising strategy. We’re looking for a confident, creative professional with a strong track record in income generation and relationship-building—someone who brings fresh ideas, strong networks, and a proactive mindset to support The Florrie’s future.

For more information on this role please find the full job pack attached.

Key Responsibilities

Strategy & Fundraising Management

• Work with senior staff to develop and deliver The Florrie’s fundraising strategy, aligned with organisational priorities.

• Set and monitor income targets across grants, sponsorships, and events, reporting regularly to leadership and the board.

• Collaborate with the Finance Team to track income, manage funding pipelines, and address shortfalls.

• Ensure fundraising activity complies with legal, ethical, and data protection standards.

• Research, write, and submit compelling funding bids, building strong evidence-based cases for support.

Corporate Partnerships & Sponsorship

• Identify and engage potential corporate partners, especially Liverpool-based businesses.

• Create tailored sponsorship packages that reflect The Florrie’s mission and community impact.

• Cultivate long-term relationships with corporate supporters and represent The Florrie at external events and forums.

Fundraising Events

• Lead the planning and delivery of major fundraising events (e.g. gala dinners, donor receptions).

• Manage logistics, budgets, and promotion in collaboration with the Events Coordinator.

• Align events with organisational goals and evaluate outcomes for continuous improvement.

Communications & Advocacy

• Produce fundraising proposals, supporter updates, and promotional content.

• Raise The Florrie’s public profile through PR, digital media, and stakeholder engagement.

• Act as a passionate advocate for The Florrie’s values, vision, and community mission.

Essential Requirements

Person Specification

• Confident communicator with excellent relationship-building and networking skills.

• Passion for community impact, aligned with The Florrie’s mission.

• Experience managing high-profile events and corporate partnerships.

• Proactive, creative thinker with a solutions-focused mindset.

• Comfortable working with senior staff and contributing to strategic planning.

• Strong multitasker who thrives in a busy, deadline-driven environment.

• Excellent writing skills, particularly for grant applications.

• Strong organisational, planning, and time management abilities.

Experience & Qualifications

• Proven success in setting and achieving income targets, with a track record of generating over £100,000 per annum.

• Demonstrated experience in planning and delivering major fundraising events.

• Experience building and managing corporate sponsorships and partnerships.

• Familiarity with fundraising regulations, GDPR, and ethical fundraising practices.

• A relevant qualification in fundraising, communications, or nonprofit management (desirable).

• This role is subject to a satisfactory DBS check and references.

Benefits

The Florrie is a much-loved community hub with a proud history. When you join our team, you’ll be part of a passionate, down-to-earth team that values collaboration, creativity, and community. 

In return, we offer:

• Pension scheme

• Discount in our on-site cafe

• On-site parking

• Development and training

• Access to free wellbeing activities such as yoga, keep fit, walking group, gardening

If you’re ready to take on a meaningful role where your skills will make a difference, apply today!

About International Lawyers Project (ILP) 

ILP is a network of talented and passionate pro bono lawyers drawn from diverse countries and cultures across the globe. We mobilise teams of legal experts to support the policy and legal needs of marginalised communities, their governments, and their social movement organisations. Our partners are civil society organisations, governments, community groups and investigative journalists.

Founded in the UK in 2005, we are staffed by a small core staff team of lawyers and thematic experts dedicated to using the law to achieve economic and environmental justice through strategic pro bono legal support. Over the last 20 years, we have supported partners in more than 100 countries.

We are proud to have a diverse staff and volunteer team reflective of the communities we support, from Africa, Latin America, Asia and Europe, with extensive expertise in our focus areas as well as law and international development. We work primarily in the Global South, with active projects across Sub-Saharan Africa, Latin America, and Asia, as well as in Europe. As a charity, our ultimate aim is to help our clients create long-lasting change in some of the world’s most disadvantaged regions. 

Our vision is a just and sustainable world in which the law serves as a tool for those who need it most. 

Role and Responsibilities 

We are looking to recruit an experienced, innovative senior legal manager to manage our international Governance & Accountability Programme. The ideal candidate will be a qualified lawyer (or international development professional with equivalent experience in rule of law /governance / NGO use of legal strategies), with deep enthusiasm and in-depth knowledge of how our partners could use the law to achieve anti-corruption reform. A more detailed explanation of our organisational and programme strategy is set out in our 2024-2026 Strategy.

Working as part of a small but dynamic team, you will have the opportunity to learn at close hand what it means to work for an international NGO focusing on how the law can be used to fight corruption and achieve environmental and economic justice. You will develop projects with a range of partners, including international agencies, NGOs, CSOs, governments and government bodies. You will collaborate with a range of volunteer lawyers (law firms and barristers chambers) who are leading experts in their field. You will also nurture, build and maintain relationships with our funders. The role will involve outreach to new partners, programme management, drafting fundraising applications and donor reports, tracking impact, as well as evaluating and learning from projects.

Key Responsibilities: 

1. Implement the strategic vision for ILP’s Governance and Accountability (G&A) programme, in conjunction with the Senior Programmes Director, Senior Counsel, Legal Fellows, Executive Director, partners, staff and Board; 

2. Develop an expert understanding of the most effective policy tools and legal interventions to deliver the programme’s objectives, through engagement with volunteer lawyers, ILP partners, staff, Board and others; 

3. Build and maintain ILP’s G&A programme. This includes:

· Liaising with partners to identify legal/policy/campaign needs and offer potential legal and/or policy reform solutions, including through conducting analysis of their activities; 

· Creating an active pipeline of G&A projects and cases including environmental crime and corruption, through identifying and engaging in regular outreach with potential new partners; 

· Ensuring an even spread of G&A projects across the five strategic programme pillars;

· Identifying, building and maintaining strong relationships with existing and new highly experienced volunteer lawyers;

· Mapping and developing relationships with regional and international development entities and other technical assistance providers to identify potential partners, needs and focus countries; 

· Representing the programme in external fora and events; 

1. Ensure effective project delivery and evaluation of impact including: 

· Managing & coordinating project implementation through the full project cycle; 

· Delivering financial management for assignments including accurate budgeting, forecasting, accounting and reporting; 

· Supporting the development and maintenance of strong programme management and knowledge management systems and processes, including regular updating of ILP’s databases; 

1. Working closely with the Senior Counsel and Senior Programmes Director, lead fundraising activities to support both the G&A programme and organisational overheads, including exploring opportunities for potential funding with partners, liaising with and nurturing donors, designing funding applications and creating relevant budgets; 

2. Line management of G&A Legal Fellow;

3. Share in the necessary operational and administrative activities of the organisation and contribution to website and social media communications.

Candidate profile:

We are especially interested in candidates with the following skills and experience: 

· A qualified lawyer (or equivalent with significant relevant professional experience) with an  excellent understanding of how law is useful to achieving reform in our key strategic work areas: public procurement integrity, environmental crime and corruption, accountability for international corruption asset recovery, countering illicit asset flows and illicit asset recovery, and tackling the UK’s role as an international money laundering hub for enablers; 

· Understanding and enthusiasm for the concept and practice of pro bono legal assistance;

· Demonstrable project management skills and experience in an NGO (5+ years);

· Demonstrable experience in donor management, including drafting fundraising applications and budgets, nurturing new and managing existing relationships, meeting donor reporting requirements, drafting donor impact reports and raising funds for future projects and activities;

· Relevant experience and knowledge (either from previous work experience or study) relating to economic justice and/or environmental law and policy in an international development context;

· Ability to work on a wide range of tasks simultaneously, and at speed, including developing and managing relationships with a range of stakeholders (donors, NGOs, civil society organisations and government representatives), on an international basis;

· Demonstrable understanding (either from previous work experience or study) of key issues in sustainable international development, including the UN Sustainable Development Goals; 

· Excellent research skills; strong administration and coordination experience in an NGO setting;

· Strong interpersonal and team working skills; 

· Comfortable working independently and proactively and as part of a small team with a busy caseload;

· Very high level of fluency in spoken and written English;

· Working knowledge of another language such as Spanish (desirable).

Key details about the position

· Travel: candidates must be willing and able to travel internationally 2-5 times per year, including fulfilling vaccination and other requirements.

· Our genuine support for equity, diversity and inclusion is illustrated by our current team.

· Visa sponsorship: we are open to sponsoring a UK visa application for an extraordinary candidate. 

Head of Finance

About the organisation

The organisation is a small, thriving national charity supporting people in rural areas to set up and run successful businesses in community ownership. They do this to achieve their UK-wide vision for resilient, thriving and inclusive rural communities. The charity is based in Oxfordshire with around 25 staff and a turnover of around £1.2 million annually.

Community-owned businesses are owned and controlled by community members and range from village shops, pubs and cafes, through to woodlands, fisheries and farms. The charity has been promoting the community ownership model for over 100 years because of its track record for delivering better businesses for people, communities, the economy, and the environment.

The charity is in a sound financial position with strong reserves. The focus moving forward is to diversify income streams away from the traditional model of grants, trusts and foundations to increased self-generated income from projects, corporate sponsorship and placemaking initiatives with housing organisations. 

The new Head of Finance will be joining the organisation at an exciting time as they progress on this journey.

About the role

Reporting to the COO and managing 1 Finance Officer, The Head of Finance is the lead staff member for all matters relating to the Finance Team and is responsible for all areas of its strategic management and day-to-day operations. The Head of Finance makes up part of the Senior Leadership Team.

Typical finance duties include the development and implementation of finance strategies and policies, the production of financial reports and management accounts, leading on the budgeting & forecasting process, leading on the production of the annual statutory accounts, and supporting the Finance Officer with all elements of transactional finance such as reconciliations & VAT.

The Head of Finance will also take an active role on the Senior Leadership Team including contributing to business plans, networking with partner organisations and contributing to the continued strategy to diversify the charity’s income.

The charity uses Xero accounting software and has a December financial year-end. There is a current interim Head of Finance in post, and a handover with this person is likely. 

The role would suit an experienced charity sector Head of Finance, seeking to work on a part-time basis. The role will be offered on a 3 day per week basis, and is a fully office based role, in Woodstock, Oxfordshire. In exceptional circumstances it may be possible to consider 2 days in the office with 1 day working from home, however the preference is for 3 days onsite. 

The salary offered is £60,000 - £66,000 per annum FTE (pro-rata) and benefits include flexible working, an employee benefits programme, training opportunities, 6% employer pension contribution and a generous holiday entitlement of 27 days plus bank holidays (pro-rated for part-time staff). 

Requirements

• Qualified or near qualified ACCA, CIMA, ACA, CIPFA or equivalent 

• A strong understanding of UK charity accounting including fund accounting and SORP

• Prior experience managing the finances of a small to medium sized charity, and management of a finance team

• A proactive attitude and the ability to ‘muck in’ with a broad range of duties sometimes outside the scope of the role

• Excellent analytical skills, ability to identify financial trends and create a supportive narrative

• Experience with Xero and Salesforce would be advantageous

How to apply

Please reply to this advert with your CV or contact Jamie at Marble Mayne for a further discussion.

Key dates

Closing date: Friday 30th May at 12 noon

Interviews: 5th & 6th June - likely in person

Head of Customer Services

Hours: 37 hours a week

Salary: £44,100 per annum

Location: Hybrid/Flexible - we have buildings in Brighton, Haywards Heath, Burgess Hill, Horsham and Bognor Regis, giving flexibility to choose your main base - as well as the option for homeworking on occasions

Closing Date: Monday 19th May, midday

Are you a passionate leader with a flair for driving change?

We’re looking for an inspiring and experienced Head of Customer Services to lead a culture shift across Age UK West Sussex, Brighton & Hove. This brand-new role is your chance to shape and deliver our first customer-focused workplan, embedding outstanding customer service across all touchpoints. If you're someone who is energised by change, understands the power of great customer experience, and can bring teams with you - this could be the role for you.

We want to be the go-to charity for people as they age - and for their families and carers too. Whilst we’re proud of what we do and the difference we make, we know we can’t stand still. With an ageing population and stretched resources everywhere, we need smarter, more joined-up ways of working that enables the reach to be further and the impact to be greater.

You’ll spend time in our services and buildings to really understand how we operate, and you’ll need to work closely with staff and volunteers to embed a more consistent approach to customer service; one that is person-centred, informed by data and using the best tech and digital solutions. In return, we offer a chance to make a lasting impact in a visible and vital new role for us. This position involves travel across our sites, therefore a driving licence and access to your own car will help you hit the ground running.

What You’ll Do

· Design and deliver a consistent customer journey that spans all our services

· Pioneer a customer-first culture and demonstrate exemplary leadership

· Harness tech and innovation to improve processes

· Champion our new membership programme, launched April 2025

What You’ll Bring

· A proven track record in customer service, transformation and culture change

· Sharp strategic thinking, plus confidence working with data, compliance and KPIs

· Great people skills, you must be able to lead, coach, train and bring others with you

· A passion for inclusion and for building solutions that meet real-world needs

What We’ll Offer

· An opportunity to create lasting impact across a well-loved and ambitious organisation

· A vibrant, values-driven culture where your voice matters

· A flexible, supportive team with big plans and a collaborative mindset

· Condensed hours may be considered after six months (note: job share not available)

Benefits

We value our team and offer a brilliant benefits package, including:

· Flexible working options

· Ongoing professional development

· 28 days annual leave + bank holidays (pro rata for part-time roles)

· Blue Light Card eligibility

· BUPA Employee Assistance Programme (EAP)

· 4% auto-enrolment pension with life assurance

· Cycle to Work Scheme

· Electric Vehicle Scheme

How to Apply

To apply, please read the full Job Description and get to know us at our website. Then, submit your tailored CV and a covering letter (no more than 3 pages) explaining how you meet the person specification. We love innovation (yes, we use AI too!), but most of all, we want to hear your voice.  

For any questions, please let us know and Jo Clarke will be happy to contct you. 

Please note applications without a cover letter will not be shortlisted. 

Alternatively you can download our application form from our website.

If you're shortlisted, we’ll carry out DBS and reference checks before appointment.

If you need support with your application please do let us know.

About AUKWSBH

We are known for our excellent work with older people in the UK. We are an ageing population, and many older people have no one else but us. We are passionate about inspiring and enabling people over 50 to Love Later Life.

We provide various services and activities within the community, helping people, their families and carers by providing opportunities for people to stay independent, have fun, socialise and build friendships. We also deliver some services for people over 18. We offer rewarding roles, flexibility and the chance to be part of an amazing team.

Diversity & Inclusion

We’re proud to be building a diverse and inclusive team that reflects the communities we serve. We want you to feel welcome, respected and able to be your full self—whether you’re applying, volunteering, or working with us.

If you need any adjustments during the recruitment process, just let us know—we’ll make it work for you.

£34,300 - £37,300 per annum

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re an ambitious charity with a bold mission and a fantastic culture. As we embark on an exciting 3-year fundraising strategy, we’re looking for a Senior Direct Marketing Executive to join our Individual Giving Team here at Prostate Cancer UK. This is a newly created role within the team which will oversee acquisition and new product development.

You’ll be part of an exciting time at the charity, joining us as we roll out our new Fundraising strategy and continue investment in Acquisition. In this role you’ll take ownership of planning, implementing and reporting on fully integrated acquisition campaigns across a range of channels including DRTV, Digital, Telephone, SMS and OOH.

You’ll work closely with teams from across the organisation and our media agency to ensure a truly integrated, collaborative approach. Together with the team, you’ll identify opportunities, apply learnings from past campaigns, and enhance future performance.

You’ll also be integral to driving forward new product development to acquire new regular givers. Leading on testing across the Acquisition team, you’ll innovate to drive the lowest attrition, best ROI and strongest lifetime value. You’ll collaborate with colleagues from across the organisation to drive the best creative, messaging, targeting and data insights.

What we want from you

Aside from excellent knowledge and experience of working in a direct marketing environment managing fully integrated campaigns, you’ll also have strong digital campaign management experience, ideally gained from a fundraising environment. You’ll have experience in developing and implementing effective testing strategies and ideally also have experience in developing new marketing or fundraising products.

You’ll possess first class communication skills; a strong team ethic and you will be at ease working with and influencing key internal and external stakeholders at all levels. The ability to manage expenditure budgets and projects is also essential, along with proven knowledge of data protection and sector compliance.

If you’re looking for a role where you can make a meaningful difference every day, we’d love to hear from you.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally. 

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 1st June 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for Wednesday 4th June 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Head of Aftercare
Annual Salary: £51,600 per annum
Location: Norwich or Cambridge
Hours: Full-time, 37.5 hours per week
Contract: Permanent

We place our patients at the centre of our operation and are in touch with many more people whose lives may have been affected by the service we provide. We are looking for a Registered Nurse or Health and Care Professional to lead our work in this area, developing and overseeing the strategy for Aftercare at EAAA and providing direct clinical support to a team of Clinical Liaison Officers. Your team will work directly with patients and their families, and you will work across the Charity and develop key external relationships to support our aftercare programme. 

An excellent communicator, you will lead the aftercare team and work closely with other teams in the Charity to help support our patients during the recovery process. From advising the Marketing Communications Team as they develop patient stories and supporting ideas from the Fundraising Team you will coordinate all points of contact for our patients, using your own natural leadership abilities and by empowering your team.

Using your management skills you will lead your team to work collaboratively with other external healthcare organisations to develop data sharing and improve our patient services, including signposting and developing external support networks.

You will take the lead on Safeguarding within the Charity ensuring compliance and investigating any safeguarding incidents reported.

You can be based in either Norwich or Cambridge and will be required travel across EAAA’s four main counties of operation (Norfolk, Suffolk, Cambridgeshire and Bedfordshire), occasionally working out of hours to meet patients and support the work of your team. You’ll use your knowledge and experience to gain and develop trust between your team and our patients to help them through their journey into recovery and beyond.

You will be joining a truly inspirational organisation. EAAA not only operates with total patient focus but provides a supportive working environment where everyone can develop and make a difference – Together We Save Lives.

Closing Date: 27 May 2025 (9am)
Interview Date: Wednesday 04 June 2025 (interviews will be held in person at Helimed House, Norwich).

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Registered Care Manager

Are you an experienced leader in residential care? 

Do you thrive in a compassionate, faith-driven environment? 

Ready to lead a dedicated team towards excellent care? Join us at Cumbria Emmaus House!

We’re searching for a proactive and dedicated Registered Care Manager to lead our committed care and hospitality team at Emmaus House, a warm and welcoming 26-bed Christian residential care home located in the scenic town of Whitehaven, Cumbria.

This role is more than just a job – it’s a calling. We seek a manager who aligns with our evangelical Christian ethos to continue our tradition of faith-led care for our residents. Find out more about how we care for our residents here: https://youtu.be/Po6md7pq7nI

As part of Pilgrims’ Friend Society, we are driven by a mission to serve and enrich the lives of older people through person-centred care within a nurturing Christian community.

Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w

What You’ll Do: 

• Ensure high-quality care in line with our policies and Christian values;
• Lead and manage the care and hospitality teams ensuring they are well-trained and motivated;
• Oversee the development and implementation of care plans
• Responsible for the home’s budget, in conjunction with the Head Office Finance Team. This includes local purchasing etc within budget limits;
• Manage complaints from residents, relatives and staff in accordance with Society policy;
• Engage with local support groups to maximise voluntary help and spiritual support available;;
• Uphold the Christian ethos of the home through leadership and example. 

What You’ll Bring: 

• Management experience in a residential care home or similar setting; 
• Qualification in Health & Social Care (Level 3 or above); 
• Strong leadership and people management skills; 
• A passion for person-centred care and working with older people;
• Excellent organisational and communication abilities; 
• IT proficiency (Microsoft Word, Excel, and Outlook);
• Ability to manage workload and remain calm under pressure.

Hours:

Full-time, 40 hours per week, with occasional weekend, bank holiday, and on-call cover as required.

Why Join Us? 

• Salary: £47,000 to £50,000 per annum 
• 5 Weeks' paid holiday per year as well as bank and public holidays
• Training & development
• Ongoing support from management
• Perkbox – including an Employee assistance programme
• Care Friends referral 
• Long-standing service rewards
• Birthday rewards
• Life assurance scheme
• Pension scheme

Apply today to make a lasting impact on the lives of our residents in a role filled with purpose and fulfilment. Emmaus House is waiting for you! 

Please note: This role has an Occupational Requirement to be filled by an evangelical Christian under the provisions of the Equality Act (2010).

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are under-represented on our senior management team at present.

Rural Housing & Infrastructure Enabler

An exciting opportunity for a motivated and community-focused Rural Housing & Infrastructure Enabler to champion rural affordable housing and infrastructure development across Hertfordshire.

Position: Rural Housing & Infrastructure Enabler

Location: Hybrid, home-based with one day a week in the Hertford office.

Salary: £28,000 per annum

Hours: Full-time, 35 hours/week which may include some evening or weekend work as we operate a flexible working system.

Contract Type: Fixed term until 31 March 2026 (with strong potential for extension)

Closing Date: Wednesday 11th June 2025 at 11.59pm

About the role:

As the Rural Housing & Infrastructure Enabler, you’ll work closely with local communities, parish councils and partners to enable the delivery of rural affordable housing and essential infrastructure that supports resilient, thriving villages. From initial engagement to project completion, you’ll provide expert advice, build strong partnerships and advocate for the needs of rural residents.

Your role includes conducting housing needs surveys, guiding stakeholders through the affordable housing development process, delivering training, raising awareness, and applying for grants to support infrastructure projects such as sustainability, connectivity and community transport.

About you:

You’ll be a passionate and proactive enabler with a clear commitment to rural communities. You will also bring:

• Experience working with communities or in rural housing/development roles.
• Knowledge of rural service challenges and community consultation techniques.
• Experience delivering presentations and working with local authorities, housing associations or planning teams.
• Excellent communication and organisational skills.
• A full UK driving licence and access to your own vehicle.
• Level 3 qualifications (e.g., A-levels, NVQ) or equivalent experience in housing, community development or a related field (Desirable).
• Understanding of rural housing policy and infrastructure challenges (desirable).

About the organisation:

Our client is a respected community development organisation working to foster vibrant, inclusive, and resilient rural communities. This is a rare opportunity to make a tangible impact on people’s lives and ensure the unique voices of Hertfordshire’s rural populations are heard and acted upon. Based in Hertfordshire where they have helped communities and delivering projects and services for over 50 years to help improve life for both rural and urban Hertfordshire.

As the Rural Community Charity for Hertfordshire they work to raise awareness of the needs of rural communities, farmers and businesses. Bringing together people and communities, champion the disadvantaged and provide advocacy for minorities and excluded groups.

Other roles you may have experience of could include:

Affordable Housing Enabler, Community Housing Officer, Rural Development Officer, Community Engagement Coordinator, Strategic Partnerships Officer, Housing Project Officer, or similar.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Donkey Welfare Adviser

Do you have a high level of equine knowledge with significant experience of working with equines? Are you passionate about animal welfare?

We have an excellent opportunity for a dynamic and resourceful professional with a proven track record of community based animal welfare work.

If you have excellent decision-making and time-management skills and a strong customer service ethic, then apply today to join the team as a Donkey Welfare Adviser for Buckinghamshire, Bedfordshire, Northamptonshire, Cambridgeshire and Norfolk.

Position: Donkey Welfare Adviser

Location: Defined as ‘home-based’ it is preferable that candidates live centrally within region to gain easy access to travel and communication networks. However, locations close to the defined area may be considered if operationally viable. You are required to have broadband access, a suitable space for a home office and good mobile phone reception.

Hours: Full-time, 37.5 hours per week

Salary: £39,212

Contract: Permanent - starting as soon as possible

Closing Date: Sunday 1 June 2025. However, we reserve the right to close this role early if a suitable candidate is found.

Interview Date: Wednesday 11th June 2025 in Banbury, Oxfordshire. Before applying, please ensure that if successful in being called to interview, you would be able to attend in person on the specified date, as we cannot guarantee that we will be able to accommodate requests for alternative arrangements.

About the Role

Donkey Welfare Advisers are professionals in the field of donkey and mule welfare. They play a key front line role in the work of the sanctuary: responding to donkeys in need, supporting donkeys in the community, growing and managing a high quality rehoming scheme, and acting as an ambassador for the charity at all times.

Your principal duties and responsibilities will include:

• Promoting good welfare for donkeys and mules by working proactively to support, guide and educate key audiences and by sharing best practice.
• Communicating effectively with groups from all social, racial, and cultural backgrounds, often in highly emotive and sometimes confrontational circumstances.
• Delivering high quality, impactful training to a range of stakeholders in a style suitable to the audience and the resources available.
• Responding to future care enquiries, working creatively to identify suitable alternatives to sanctuary care where appropriate, and gathering and co-ordinating relevant information to inform donkey placement decisions and help owners make informed choices for their donkeys, including end of life decisions.
• Supporting a good quality rehoming scheme by ensuring donkeys are placed in the most suitable environments for their needs.
• Work proactively to prevent/alleviate suffering, referring to and/or collaborating with enforcement agencies when necessary.
• Providing reliable evidence for welfare investigation cases, including witness statements and other relevant evidence in court compliant formats, and attending court to give evidence as required.

What we offer in return:

This is a full-time, Permanent contract starting as soon as possible, working an average of 37.5 hours per week on an annualised hours basis.

Working primarily within the geographical area defined with the position (refer to map) this role requires extensive travel within the region across various terrains and driving conditions. You will be a lone worker within a remote team of other DWAs. Occasional periods of work at Sanctuary sites and other locations will be necessary.

Defined as ‘home-based’ it is preferable that candidates live centrally within region to gain easy access to travel and communication networks. However, locations close to the defined area may be considered if operationally viable. You are required to have broadband access, a suitable space for a home office and good mobile phone reception.

About You

You will be a positive influencer, able to promote and model the charity’s values in all areas of your work.

You will have:

• A high level of equine knowledge with significant experience of working with equines.
• A working knowledge of legal practicalities and experience of the application of relevant animal welfare legislation.
• An understanding of equine behaviour and demonstrable practical experience in the field.
• The ability to influence change and respond appropriately in emotional challenging or confrontational situations.
• Excellent communication skills, with the ability to deliver advice and training to stakeholder groups with varying experience.
• Strong interpersonal skills, comfortable with making new contacts and able to develop and maintain strong working relationships with internal and external stakeholders.

Benefits include

• Competitive pension.
• Life assurance – 2 x annual salary.
• Healthshield.
• 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
• Wellbeing team.
• Recorded Pilates and Yoga classes.
• Long service awards.
• Healthshield plan
• Free parking.
• Subsidised restaurant and shop.

About the Organisation

The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Donkey, Equine, Mule, Donkey Welfare, Equine Welfare, Mule Welfare, Donkey Welfare Officer, Equine Officer, Mule Welfare Donkey Welfare Officer, Equine Welfare Advisor, Mule Welfare Advisor, Donkey Welfare Coordinator, Equine Welfare Coordinator, Mule Welfare Coordinator, Animal Welfare, Animal Worker, Animal Welfare Officer, Animal Welfare Advisor. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation