Charity support volunteer volunteer roles

Ride High Children’s Volunteer

Children's team seeking friendly, encouraging, supportive volunteers that are open to working with horses. No experience necessary.

At Ride High MK, our charity helps over 120 children a week. These local children are referred to us for many reasons and could face serious challenges including poverty, mental health issues, and social isolation or be tackling issues such as grief, young carer responsibilities and bullying. With referrals from over 40 local agencies, including CAMHS, schools, and social services, Ride High plays a critical role in Milton Keynes’ social care and wellbeing landscape. We do this through a unique combination of equine-assisted learning and education. 

Every two-hour session for the children consists of one hour riding and horse care and one hour of clubroom work. The instructors at the riding school run the hour on the yard with our volunteers supporting the children and our skilled club leaders run the clubroom sessions. These include various projects and creative activities to work on personal and life skills.

The Children’s volunteer role involves welcoming the children, helping to find their equipment, getting them out into the stable yard for their lesson on time, assisting with riding lessons where appropriate (no experience necessary) and clubroom activities, giving the children refreshments and helping to see that they get their transport home.

We are looking for volunteers, aged 18 or over, who can commit to a regular weekly time to work with the children; helping to build their confidence, encouraging them to participate in sessions. Our greatest need is for volunteers who can help in the yard sessions, donating an hour of their time each week for the first hour of the session to help us keep the children safe and giving reassurance and encouragement so they get the most out of their session with the horses. The volunteers lead our horses while the children hone their skills and help them to understand and process directions from their riding instructors.

Timings: 

Monday to Friday (term-time only). 10:30am - 12:30pm 1:30pm-2:30pm or 2:30pm-3:30pm

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. Life in a rescue environment is never ideal for any cat compared to a loving home. Our cat adoption team leaders support cat homing and as part of this they may lead a team of volunteer home visitors who collectively play an important part in matching our feline friends with their new families. Our cat adoption team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Acting as the main point of contact within the team for cat adoption enquiries via email/telephone and social media
• Supporting the adoption process through either homefinder questionnaires or a small team of home visitors
• Liaising closely with other volunteers to ensure information on cats being helped is correct and up to date
• Following up on any post-adoption queries
• Play an active part in the volunteer committee, being part of the team leading on cat adoption information and updates
• Collaborating with the cat welfare team leader to ensure the highest standards of cat care are applied in line with Cats Protection policy and procedures

Time expectation

The cat adoption team leader role is vital within our busy volunteer teams. Our current volunteers spend around 10 to 12 hours per week in this flexible role, which can be shared by more than one volunteer if required.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.

You can expect us to 

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food
• Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

A bit more information about this role and the team

A full driving licence is desirable in order to take cats or kittens to the vet.

What we need from you 

• A stable, safe and compassionate environment in your home or in a purpose-built pen in your garden provided by us
• Enrich the cats’ experience in care including play, exercise and appropriate handling/interaction
• A willingness to complete some training in order to provide high standards of cat welfare
• Introduce cats to prospective adopters so they can find their forever home
• You can find out more about being a Fosterer on our website

Our Befriending Project supports people who are socially isolated in Ealing and Hounslow. They may have a physical or sensory disability, or they may have mild dementia, and are sometimes housebound.

This is an opportunity to become a Befriender.

On successful completion of the training, Befrienders are matched with someone who lives close to them.

They make a weekly 1-2 hour visit to the client's home, where they might stay in and chat over a cup of tea or, where possible, go out for a walk together, visit a café or undertake a local activity.

These visits make such a difference for the client, but volunteering with BEfriend not only enriches the lives of those who are isolated, it also offers immense personal rewards.

As a Befriender, you’ll get to know inspirational people with fascinating stories, develop new skills and be part of a supportive team that values compassion and connection.

Join Us as a Trustee and Make a Real Difference!

Marches Family Network is a unique charity supporting disabled children and young people age 3–25 across Herefordshire. We provide vital respite, play, and social opportunities, as well as family sessions that build support networks and strengthen community connections.

We are now looking for new Trustees to join our passionate Board and help shape the future of our charity.

What does being a Trustee involve?

· Bringing your skills, knowledge, and experience to guide our strategic direction.

· Supporting our dedicated team to ensure we deliver high-quality, inclusive services.

· Acting as an ambassador for Marches Family Network and the families we support.

· Attending Board meetings - these are currently held monthly in Hereford.

Who are we looking for?
You don’t need previous trustee experience – we welcome people from all backgrounds! We’re particularly interested in hearing from those with skills in:

· Finance, HR, or fundraising

· Marketing and communications

· Safeguarding and inclusion

· Experience of disability, care, or education (professional or lived experience)

Most importantly, we want people who are passionate about making a difference to the lives of disabled children and young people.

What will you gain?

· The opportunity to give back to your community.

· A chance to develop new skills and leadership experience.

· The reward of knowing you are helping young people thrive.

�� Interested?
For more information or an informal chat and/or application form, please contact Mrs Rae Chambers 

�� Help us ensure every child and young person has the same opportunities as their peers – become a Trustee today!

As a Conservation Research Assistant (RA) with SEED, you will play a crucial role in supporting our conservation research efforts in the unique ecosystems of southeastern Madagascar. Working from our base in Sainte Luce, you will be responsible for overseeing the management and support to the volunteers and take part in a variety of research tasks and data collection across our conversation projects. You will work closely with and report to the Senior Research Assistant to ensure the smooth running of field operations and contribute to the success of conservation projects.

Location: Fort Dauphin, Anosy Region, Madagascar

Timeframe: 12 months

Terms and conditions: Voluntary post, 800,000 Ar per month to support with accommodation costs (field-based food/transport provided) with a £650 contribution to insurance

Key Duties and Responsibilities:

1. Data Collection & Research

o Support the organisation and execution of the research schedule.

o Lead data collection efforts in the field, ensuring high-quality and accurate data.

o Assist in setting clear research objectives and ensuring they are consistently met.

o Lead research initiatives focused on lemurs, reptiles, amphibians, flora, and emerging projects, including setting up transects and quadrats.

o Assist with qualitative research, including conducting community surveys and ensuring clear communication during meetings.

o Support the development and application of research methodologies and protocols.

o Assist in the development of new research protocols and methodologies.

o Help analyse research data and contribute to the write-up of research findings, reports, and papers.

2. Volunteer Management & Support

o Coordinate the logistics and fieldwork for short term international volunteers.

o Provide training and supervision on field research techniques, including data collection, species identification and research methodologies.

o Offer regular feedback to volunteers and staff to ensure the continual development of skills.

o Provide pastoral care and support for volunteers in the field, ensuring their well-being and managing any issues that arise.

3. Field Operations & Logistics

o Assist in managing the logistics of fieldwork, including equipment and resource coordination.

o Ensure all research and fieldwork adheres to SEED’s protocols, including health and safety guidelines.

o Support in managing the research camp to ensure it is well-organised and functioning smoothly.

4. Communication and dissemination of conservation programme

o Facilitate communication between the research team, SEED staff and local guides.

o Build and maintain positive relationships with local guides, volunteers and community members.

o Provide accurate and engaging content about SEED’s research for our website and social media platforms, including photographs.

5. Policy & Compliance

o Ensure compliance with SEED’s policies, including safeguarding, anti-corruption and whistleblowing procedures.

o Participate in ongoing training to promote adherence to SEED’s health, safety and ethical standards.

6. Additional Tasks

o Assist with other tasks as requested by the Director of Programmes and Operations, Conservation Research Coordinator, or Senior Research Assistant within the scope of this role.

Personal specification:

• Have a Bachelors in a conservation related field, and at least one years practical experience in field-based research

• Previous experience with data collection and cleansing

• Knowledge of either primatology, herpetology or botany is desirable

• Previous experience of collecting data with a working knowledge of GPS and/or GIS

• Experience of working with volunteers or providing pastoral care

• Hold a current First Aid certificate

• Demonstrate an understanding of and commitment to SEED Madagascar’s ethos and approach and be a good ambassador for SEED Madagascar at all times

• Have passion, curiosity and motivation for the job and the ability to enthuse others

• Have the ability and desire to work with teams from different economic and cultural backgrounds and across multiple language barriers

• Have the ability and desire to build capacity and share skills across cultures

• Demonstrate proven ability to recognise and appropriately deal with challenging situations

• Demonstrate an awareness of and comfort with increased social and professional responsibility, working at all times with cultural sensitivity and respect

• Demonstrate the ability, social skills and confidence to give clear guidance and support to other members of the team in respect of the philosophy and procedures of SEED Madagascar in order to protect both their safety and the reputation of the NGO

• Experience of volunteering programmes or the ability to manage and support volunteers

• Be punctual and be able to work to tight deadlines in an organised manner and to a high standard

• Have a flexible and patient attitude

• Have excellent problem-solving skills

• Be able to work both independently and as part of a team.

About the organisation

SEED Madagascar is a British Charity working in partnership with communities in the southeast of Madagascar. We integrate high-quality community health, sustainable livelihoods, education infrastructure and conservation programmes to support long term, sustainable change while adding to International best practice through research and publication. 

Domestic abuse is always unacceptable. We support everyone affected by it and we act to prevent it. As a Trustee at Behind Closed Doors, you will work alongside our Trustee Board and CEO to drive our new strategy forward, finding opportunities to expand our income generating activity and building our capacity to deliver a range of quality services to everyone who needs our help. This is a pivotal role for our charity, helping to shape our future and support our vision: to build lives free from domestic abuse.

This is an exciting time to join our organisation, as we look to begin implementing a new strategy. You will be joining an established trustee board made up of dedicated, knowledgeable and supportive individuals. We welcome applications from all who resonate with our organisational values and objectives, and specifically from those with skills or experience in fundraising and income generation, and charity governance and risk management. Please note that we are also currently recruiting to the Treasurer role, find out more on our website.

Taking on a Trustee role is an excellent way to broaden your leadership experience and strengthen skills that you can then put to use in your core role, to the benefit of your career progression opportunities and the organisation that you work for.

As a Trustee, you will develop skills in:

• Strategic planning
• Governance
• Budgeting and financial analysis
• Risk management
• Chairing meetings

As you learn about a new organisation and potentially a new sector, you will also gain confidence in:

• Acting as a 'Critical Friend'; asking questions and providing support
• Experiencing the difference between a strategic role, and a hands-on operational role
• Absorbing and processing new information, and learning where you contribute value
• Finding your feet with a brand new team of people

Please download the recruitment pack for full details, including how to apply and who to contact for an informal discussion about the role and organisation.

As a board, we strive to be as diverse and representative as the communities we serve and would welcome those from underrepresented or marginalised groups. We also recognise hugely the value that lived experience brings to our board, so would welcome further representation in this area, but only when it is safe for you to engage with us in this way.

Behind Closed Doors is committed to improving inclusive recruitment practices. If you would prefer to apply for this position or express your interest in an alternative format (such as audio or video upload) or require any adaptions at this initial stage, please get in touch.

Behind Closed Doors is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. A standard DBS disclosure will be required before taking up this position.

Become a Young Trustee of Young Citizens and help light the spark of active citizenship for children and young people!

With citizenship education set to become statutory in primary schools, votes at 16 on the horizon, and growing concern about the health of our democracy, this is a pivotal moment to join Young Citizens as a Young Trustee.

For over 35 years, Young Citizens has helped children and young people understand society, engage in democracy and make a positive impact in their communities. Through flagship programmes like The Big Legal Lesson, The Big Democracy Lesson, the Make a Difference Challenge and National Mock Trial Competitions, we bring citizenship to life in classrooms and communities across the UK – reaching 300,000+ young people every year.

Our five-year strategy, Lighting the Spark, is focused on making sure every young person in the UK experiences powerful, practical and immersive citizenship learning. As a Young Trustee, you will help shape this next phase of growth, strengthen our financial sustainability, and ensure we make the most of the opportunities ahead.

This is a voluntary role (reasonable expenses reimbursed) and a chance to play a strategic part in strengthening UK democracy through education.

Role Snapshot: 

• Contribute to shaping Young Citizens’ strategic direction and monitoring performance
• Help ensure compliance with charity law and our governing document (training provided)
• Safeguard the charity’s values, reputation, and financial integrity
• Support effective use of resources and long-term sustainability
• Work with fellow trustees to advise and support the CEO
• Act as an ambassador for Young Citizens, promoting our mission and building connections

Why join as a Young Trustee?

• Play an important role in guiding a national charity at a critical time for civic education.
• Bring your perspective as a young person to Board discussions - your lived experience matters.
• Gain governance experience, develop leadership skills, and learn how charities operate.
• Receive full induction, safeguarding training, and ongoing support, including a mentor trustee.

In short, you’ll help ensure hundreds of thousands of young people every year gain the knowledge, skills, and confidence to participate meaningfully in society.

What We Are Looking For

We’re looking for young trustees who bring fresh ideas, big-picture thinking, and a collaborative spirit. You’ll approach the role with openness and integrity, ready to learn, grow, and champion Young Citizens beyond the boardroom.

We welcome applications from young people aged 18–25 who are passionate about active citizenship and youth voice. You do not need prior board experience - training and support will be provided. We’re looking for potential, and learning as you go is part of the role. If you have experience or interest in any of the following areas, that’s great (but not essential):

• Citizenship education or youth engagement
• Marketing, communications, or influencing
• Business growth and partnerships
• Digital innovation or technology
• Fundraising and income generation

We also welcome diverse experiences or educational backgrounds, including leadership, public service, law, finance, policy, or community involvement.

If you want to play an active role in guiding strategy and making decisions that matter, ensuring hundreds of thousands of young people every year have the skills and confidence to engage fully in society, we’d love to hear from you!

Role Requirements

The role requires around 4–6 hours per month, including preparation and engagement between meetings. Trustees attend four board meetings a year (usually weekday evenings in London), monthly online finance updates, and an annual Away Day. Appointments are for an initial three-year term, with potential renewal. While day-to-day operations are led by the Chief Executive and senior team, trustees hold ultimate responsibility for governance and compliance. 

To learn more about the role and the application process, please refer to the job pack for full details.

Join us as a Trustee – Fundraising & Grants Lead and help shape the future of Grantham Foodbank.

We’re looking for someone with energy, ideas and a passion for supporting our community. As part of our Board, you’ll help guide the strategic direction of Grantham Foodbank and ensure we remain strong, sustainable and ready to support local people in crisis.

In this lead role, you’ll use your fundraising or grant-writing experience to help us secure vital income, build partnerships and unlock new opportunities for growth. You don’t need to be a fundraising expert — just confident working with bids, building relationships and making a positive difference.

DETAILS:

Role: Trustee – Fundraising & Grants Lead
Organisation: Grantham Foodbank (part of The Trussell Trust network)
Location: Grantham / in-person meetings; project work can be done from home
Time Commitment: Approximately 6–8 hours per month, plus initial training
Term: Three-year term, renewable in line with the constitution

About the Role

Join us as a Trustee – Fundraising & Grants Lead and help shape the future of Grantham Foodbank.
You will share responsibility for the charity’s governance and strategic direction while taking the lead on fundraising and grant development to secure the funds we need to sustain and grow our impact in the local community.

Key Responsibilities:

· Lead or support the Foodbank’s fundraising strategy, grants, and donor engagement

· Identify and pursue new income opportunities and local partnerships

· Keep the Board informed about fundraising performance, risks, and opportunities

· Act as an ambassador for Grantham Foodbank within the local community

About You:

· Experience or interest in fundraising, grants, or partnership building

· Strategic thinker with strong communication and relationship-building skills

· Commitment to Grantham Foodbank and Trussell Trust values

· Willingness to commit ~6–8 hours/month, attend Board meetings, and engage with board activities outside of meetings

Time Commitment / Meetings:

· Attend ~10 Board meetings per year (~3 hours each, plus a strategy and planning day)

· Additional time for reading papers, correspondence, and specific project work

Expenses:
Reasonable out-of-pocket expenses (e.g., travel to meetings) will be reimbursed. This is a voluntary role; no salary or honorarium is offered.

Closing date: 15 January 2026
Shortlisting and interviews: from the week of 19 January 2026

Equal Opportunities: Please complete the Equal Opportunities form included in the application. This is voluntary, confidential, and will not affect your application.

Additional Information / PDF: A full role description and person specification is available as an attachment for more details.

Volunteer Treasurer / Accountant (Founding Trustee)

Help build the financial foundations of a brand‑new youth movement in inner London.

Urban Youth is a new youth work charity with a bold mission: to help young people step away from digital isolation and rediscover real‑world connection, confidence, and possibility.

We’re creating a charity that feels fresh, vibrant, and rooted in the real lives of young people aged 11–19 across inner London. To build this movement with integrity and strength, we are seeking a Volunteer Treasurer / Accountant to join our Board of Trustees and lead on all aspects of financial stewardship.

This is your chance to architect the financial systems of a charity from day one.

Why this role matters

Urban Youth is at the very beginning of its journey. The financial systems, controls, and processes we establish now will shape our credibility, sustainability, and impact for years to come.

As our founding Treasurer, you will help ensure that Urban Youth is:

• Safe.

• Transparent.

• Compliant.

• Sustainable.

• Ready to grow.

Your leadership will give young people a charity they—and the public—can trust.

Your Role as Treasurer / Accountant

Sitting on the Board of Trustees, you will be the charity’s financial lead and guardian of good governance. You will:

• Set up all financial systems, processes, and controls for a new start‑up charity.

• Oversee budgeting, cashflow, and financial planning.

• Ensure compliance with Charity Commission requirements and best practice.

• Lead on financial reporting to the Board and external stakeholders.

• Support funding applications with accurate financial information.

• Establish clear procedures for income, expenditure, and financial risk management.

• Help shape a culture of transparency, accountability, and integrity.

You will work closely with the Chair, Chief Executive (volunteer), and fellow Trustees to build a charity that is both ambitious and financially sound.

Who We’re Looking For

We welcome people from all backgrounds, especially those with experience in:

• Accounting or Finance.

• Charity Finance or Governance.

• Financial Systems, Controls, and Risk Management.

• Budgeting, Forecasting, or Financial Planning.

• Audit or Compliance.

Most importantly, we’re looking for someone who is:

• Detail‑driven and values‑led.

• Confident in setting up systems from scratch.

• Committed to strong governance and public trust.

• Warm, collaborative, and able to explain finance clearly.

• Passionate about improving young people’s lives.

You do not need previous Trustee experience—training and support will be provided.

This is stewardship with legacy

As our founding Treasurer, you will help build the financial backbone of Urban Youth. Your work will ensure that every programme, every opportunity, and every moment of impact is built on solid, ethical foundations.

If you want your expertise to matter—to help create a charity that restores connection, confidence, and community for young people—this is your moment.

Let’s build a charity that helps young people step into life—not scroll past it.

URBAN YOUTH

Your City. Your Vibe. Your Leadership.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

This role will be supporting two lovely gentlemen living in Twickenham who would love a visitor to spend some time with them. They both enjoy exploring their local high street charity shops and going for a drink and a sausage roll in Greggs. When at home, one man enjoys relaxing in front of the telly and the other enjoys listening to his record and cassette collection.

Living in the same home, we’d ideally like one volunteer to visit both gentlemen. For one of the men, their speech might take some patience to understand, and the other prefers to communicate with gestures and pictures, so a friendly and understanding approach is key. It would be up to you whether you do both visits on the same day or on alternate months.

Access to a car would be a great addition but is not essential for this role as the house is very near to both bus and train routes.

We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year to create a 1-2-1 connection, offer companionship, encourage people to do the things they enjoy and check-in on their wellbeing. In many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.

Watch a video about this role here

This is an Out and about visit role which means your visits are likely to be longer, very active and the person you visit will often take an active part in planning your outings and activities in the community. Your volunteer manager will be happy to help you with ideas and suggestions for things you can do. Visits will vary in length but tends to be around a couple of hours, sometimes shorter or longer, depending on what you plan to do.

In this role you will spend quality time with the person you visit and could do a range of different activities like:

• Sitting and having a chat
• Checking in on their well- being
• Going out to a local café/pub for a meal/drink
• Take part on community activities like visiting a place of interest, go shopping etc.
• Enjoying a walk
• A craft activity at home

As a Mencap volunteer visitor you will be:

• Friendly and approachable
• Accepting of others who might be different to yourself
• Reliable and patient
• Passionate about supporting people with a with a learning disability.

As a Mencap visitor you will:

• Have the opportunity to help make a difference to the life of the person you visit
• Receive a personalised volunteer induction and training
• Have agreed out of pocket expenses reimbursed
• Meet new people
• Get on-going support, and feel appreciated and valued

**About Mencap ** Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.