Charity volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Volunteer
We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.
About this opportunity
We are looking to recruit a Finance Volunteer for our Basingstoke Group. As a Finance Volunteer, you would be joining a coordinating team of volunteers to plan and deliver services and activities to support people locally.
You will maintain and approve income and expenditure records and explain financial information clearly to other group members. You would ensure our financial requirements and policies are followed, and that money is spent in a cost effective manner.
This is a great opportunity to gain experience with a large charity, develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be comfortable with figures, preferably with an accounting or business background. You will live in the immediate area of the Group, allowing you to meet with other volunteers from the Group.
Apply
Read through the role description carefully
Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We urgently need volunteers who can provide a friendly face, shop for and deliver groceries to our clients.
The Age Connects shopping service is an invaluable lifeline to so many older, vulnerable members of our local communities, particularly those with no family or friends to offer shopping support. We know that older people can become frail, and those who have mobility problems, who no longer drive or don’t have access to the internet, may find it difficult to do their weekly shop.
As a shopper you will be providing a shop and deliver service for the client either on a weekly or fortnightly basis. You will collect their shopping list, carry out the shopping and deliver it back to them. It could be that you’re the only person they see or speak to that day or even that week and it can be an opportunity to have a chat with the client, provide them with information about other services they may need or to offer practical help.
This is a fee paying service, the client will pay £5 per shop to the charity. If you are a friendly, reliable and trustworthy, you can help. You need to be aged 18+, and to be able to make a commitment for a minimum of 6 months: we will also require two character references, and will carry out a DBS check before you can start. It is best if you have access to your own transport, as some clients do not live centrally, or require large shops.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Volunteer
We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.
About this opportunity
We are looking to recruit a Finance Volunteer for our Greenwich Group. As a Finance Volunteer, you would be joining a coordinating team of volunteers to plan and deliver services and activities to support people locally.
You will maintain and approve income and expenditure records and explain financial information clearly to other group members. You would ensure our financial requirements and policies are followed, and that money is spent in a cost effective manner.
This is a great opportunity to gain experience with a large charity, develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be comfortable with figures, preferably with an accounting or business background.
Apply
Read through the role description carefully
Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Volunteer
We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.
About this opportunity
We are looking to recruit a Finance Volunteer for our Preston Group. As a Finance Volunteer, you would be joining a coordinating team of volunteers to plan and deliver services and activities to support people locally.
You will maintain and approve income and expenditure records and explain financial information clearly to other group members. You would ensure our financial requirements and policies are followed, and that money is spent in a cost effective manner.
This is a great opportunity to gain experience with a large charity, develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be comfortable with figures, preferably with an accounting or business background. You will live in the immediate area of the Group, allowing you to meet with other volunteers from the Group.
Apply
Read through the role description carefully
Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Volunteer
We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.
About this opportunity
We are looking to recruit a Finance Volunteer for our Bath and District Group. As a Finance Volunteer, you would be joining a coordinating team of volunteers to plan and deliver services and activities to support people locally.
You will maintain and approve income and expenditure records and explain financial information clearly to other group members. You would ensure our financial requirements and policies are followed, and that money is spent in a cost effective manner.
This is a great opportunity to gain experience with a large charity, develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be comfortable with figures, preferably with an accounting or business background. You will live in the immediate area of the Group, allowing you to meet with other volunteers from the Group.
Apply
Read through the role description carefully
Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Cheer Team Volunteer – Support Runners and Raise Spirits!
We’re looking for enthusiastic, friendly volunteers to join our Cheer Points at Great South Run 2025. Your mission? Cheer on and clap for our incredible runners as they raise vital funds for Alzheimer's Society.
By volunteering with us, you’ll be supporting our mission to give help to those living with dementia today and provide hope for the future. Every clap, cheer and smile you give helps drive our runners toward the finish line and brings us closer to a world where a world where dementia no longer devastates lives.
You’ll be stationed along the route, creating an uplifting, high-energy atmosphere that keeps our fundraisers motivated all the way to the finish line.
What you’ll do:
· Clap, cheer, wave flags or hold signs
· Be part of a supportive team
· Help make the day unforgettable for our runners
What we offer:
· A fun and social experience
· Charity t-shirt –
· Full instructions and support from our events team
No experience needed, just bring your energy and smile!
Apply today and help us make a big noise for a great cause.
The client requests no contact from agencies or media sales.
Finance Volunteer
We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.
About this opportunity
We are looking to recruit a Finance Volunteer for our Salisbury and District Group. As a Finance Volunteer, you would be joining a coordinating team of volunteers to plan and deliver services and activities to support people locally.
You will maintain and approve income and expenditure records and explain financial information clearly to other group members. You would ensure our financial requirements and policies are followed, and that money is spent in a cost effective manner.
This is a great opportunity to gain experience with a large charity, develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be comfortable with figures, preferably with an accounting or business background. You will live in the immediate area of the Group, allowing you to meet with other volunteers from the Group.
Apply
Read through the role description carefully
Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the Catholic Diocese of Portsmouth as a Safeguarding Committee Member
We are seeking skilled and experienced professionals who are passionate and committed to the safeguarding of children and vulnerable people, to contribute to the work of the Safeguarding Committee for the Diocese of Portsmouth.
Time Commitment
The Safeguarding Committee meets 5 times a year with a mix of ‘online’ and in person meetings. Members are required to attend a minimum of 3 meetings a year.
About the Catholic Diocese of Portsmouth and Safer Recruitment
Portsmouth Diocese adheres to the Catholic Safeguarding Standards Agency safer recruitment policy and procedure. Protecting people and safeguarding is a priority.
As a Diocese, we work in accordance with the eight national safeguarding standards and are a regulated affiliate with the Catholic Safeguarding Standards Agency (CSSA). As part of our regulatory agreement, we are subject of independent audit and review.
We are governed by the Bishop of Portsmouth, Bishop Philip Egan. We belong to the One, Holy, Catholic Church, which is led by the Bishop of Rome, Pope Leo.
Our Diocese is spread across five counties on England’s South Coast, and the Channel Islands. We are the local Church for the whole of Hampshire, Berkshire, the Isle of Wight, Jersey, and the Bailiwick of Guernsey as well as the Southern Part of Oxfordshire and the Eastern part of Dorset.
We are made up of 87 Parishes in 24 Pastoral Areas, for a total of 136 Churches. We have 115 priests, 40 Deacons, 35 houses of religious brothers and sisters, and a Catholic population of more than a quarter of a million.
We belong to the province of Southwark, which covers the whole south coast from Kent to Cornwall. Our Metropolitan is the Archbishop of Southwark. Our province also includes the Archdiocese of Southwark, the Diocese of Arundel and Brighton, and the Diocese of Plymouth.
Role Profile and Person Specification
You will have a role in providing scrutiny and oversight on the work of the Diocesan safeguarding office, ensuring the arrangements are appropriate, continuously evaluated and developed. Accordingly, you will be required to demonstrate skills and experience in the field of safeguarding, whilst being sympathetic to the values and teachings of the Catholic Church.
For more information, please refer to the attached Role Profile and Person Specification: Safeguarding Committee Member.
Safer Recruitment
Please refer to the attached Catholic Safeguarding Standards Agency: Safer Recruitment Policy.
More Information
To arrange an informal chat with a member of the Diocese Safeguarding Team, or for more information about the role. Please find our contact details on the attached Role Profile and Person Specification: Safeguarding Committee Member document.
How to Apply
If you are ready to embark on a rewarding journey and contribute to the work of the Safeguarding Committee for the Diocese of Portsmouth, we would love to hear from you.
Please provide a CV and covering letter, detailing your relevant experience and why you are interested in this role. Please apply via Charity Jobs, or apply direct to the Diocese of Portsmouth, contact details stated on the Role Profile and Person Specification document.
Your application will be reviewed and shortlisted candidates will be invited to an informal meeting with a member of the Diocese Safeguarding Team, to have the opportunity to find out more about the role and to discuss your application further.
Applications Close: Sunday 31st August at 11pm
Please provide a CV and Cover Letter, outlining your relevant experience and reasons for applying for this role.
Bringing people closer to Jesus Christ through His Church




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shape the future of character education
Are you a Headteacher, Deputy Headteacher, or senior school leader passionate about developing young people’s character? Do you want to use your expertise to shape an innovative education charity while also benefiting your own school? If so, we invite you to join Being The Cure as our Education Trustee and play a key role in refining and expanding our impact in schools.
About us
At Being The Cure, we believe education should go beyond academics—it should build Kindness, Honesty, and Humility, empowering young people to become tomorrow’s heroes. Our Saturday Schools and in-school programmes are grounded in research and gaining attention, including interest from UCL. Now, we need an experienced school leader to help us ensure our programmes truly meet schools' needs.
Why this role could be right for you
�� Flexible & realistic commitment – We understand school leaders are busy! Meetings are designed to fit around your schedule, with remote options available and minimal paperwork.
�� Directly benefit your own school – Gain expert insights into character education to enhance your curriculum and explore opportunities for your school to pilot our programmes or receive support.
�� Have strategic influence – This is more than a governance role. You will directly shape our education programmes, ensuring they are relevant, impactful, and aligned with the realities of school life.
�� Join a diverse & supportive board – Work alongside charity sector leaders, school business managers, and corporate consultants, all driven by a shared commitment to education and social impact.
Your role as our Education Trustee
As a trustee, you will act as a critical friend to our CEO and education team, helping us refine our curriculum and engagement with schools. Specifically, you will:
✅ Challenge and support our CEO to ensure our curriculum is evidence-informed and aligned with school needs.
✅ Help shape our engagement strategy, making it easier for schools to access and benefit from our programmes.
✅ Advise on best practices in education and share insights from your leadership experience.
✅ Support the scaling of our impact, ensuring our growth is sustainable and beneficial for schools.
Time commitment & flexibility
We respect the demanding schedules of school leaders, so we structure our commitments with maximum flexibility:
�� Induction – Approx. 6 hours to familiarise yourself with our programme and approach.
�� Ongoing - 6 hours on a quarterly basis including:
Quarterly Education & Safeguarding Committee – 1-hour remote meeting, with up to 1 hour of prep.
Quarterly Full Board Meeting – 2-hour in-person meeting (ideally, but remote options available), with up to 2 hours of prep. We encourage in-person attendance as we socialise as a board afterward, but we fully understand when this isn’t possible.
�� Additional support – As available, based on your interest and capacity.
What we’re looking for:
✔ Experience in school leadership, with a strong understanding of how schools operate.
✔ Teaching experience, ideally recent, to ensure familiarity with classroom realities.
✔ Commitment to our mission of empowering young people through character education.
➕ We'd love it if you also had knowledge of or experience with schools in Newham and it's neighbouring boroughs, Bedford, or Luton.
Next steps
We know committing to a trustee role is a big decision and we’re happy to have an informal chat about the role, answer any questions. After we've had a chat we'll also be happy to invite you to visit one of our schools to see our impact firsthand.
The client requests no contact from agencies or media sales.
FareShare Merseyside redistributes quality surplus food to over 232 community-based organisations who are working with vulnerable people across the region and parts of North Wales. We are keen to expand our reach, actively looking to recruit charity members who want to help us in our Warehouse, Vans, and Kitchen.
Volunteering with FareShare Merseyside
Our volunteers are at the heart of our service, with an amazing team of almost 100 volunteers, who ensure quality surplus food reaches those most in need in all communities in our region. As a thank you for their support, we hold regular wellbeing social events and offer pathways onto our employability program.
Why we need you:
This role is vital to the work of FareShare, ensuring that food is safely delivered to our Community Food Members or collected from our food suppliers. A standard driving licence is all you need to deliver our food once or twice a week to children’s clubs, homeless hostels and refuges in your area.
What will I be doing?
- Safely driving vans to deliver and collect food
- Representing FareShare in a courteous and professional manner at all times
- Completing all relevant paperwork
- Planning routes, sorting food, picking orders, loading and unloading.
- Carrying out routine checks on the vans, taking responsibility for the vans throughout the day and reporting accidents or damage to the van or other vehicles
- Assist in the maintenance of the vans including cleaning
What we need you to be:
- Minimum of 18 years old and hold a full, clean driving licence
- Confident to drive a medium-sized van (experience is preferable)
- Good at map reading and/or able to use a Sat Nav system
- Positive, friendly and personable, able to interact well with different people
- Enthusiastic about tackling food waste and/or food poverty
- Able to perform physical tasks including lifting and loading
- Good with numbers, identifying different foods, writing clearly
- Able to work effectively and use your initiative in a fast-paced environment
- Able to work well in a team and on your own
- Able to follow FareShare’s policies & procedures
- Flexible – there may be times when we ask you to help on other projects/tasks
What will I get out of it?
- An active and sociable role
- Development of skills such as route planning, organising and communication skills
- Support and supervision from the Regional Volunteer Manager
- An induction and training for the role
- Reasonable travel expenses and a free lunch
- A fun and friendly place to work
- The opportunity to take on new challenges
- A work reference for those who have satisfactorily committed to at least 3 months
- The opportunity to support a great cause and give something back to your community
The client requests no contact from agencies or media sales.
We are looking for a Trustee who brings experience and insight in one or more of the following areas:
1. Leadership in the education sector, including schools, FE/HE institutions or youth services
2. Knowledge of arts-based pedagogy and creative learning methodologies
3. Experience with education and culture policy, or involvement in cultural learning partnerships.
This Trustee will also serve as our Board Safeguarding Lead, helping to ensure that our work with young people and vulnerable groups is safe, inclusive and aligned with best practice.
We provide spaces and experiences for people to connect, work, learn, play and enjoy together.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Programming volunteers provide a warm welcome to everybody as part of the programming on property, making sure our visitors get the most from their experience with us.
This role will suit you if you are:
- Someone who loves meeting people and being part of a team
- Looking for new experiences
- Wanting to utilise your communication skills or develop them further
- Someone who enjoys a busy environment
- Flexible with what you can support with, there will be a rota you can pick and choose the events and activites you wish to get involved in
- Cheerful – even when last minute changes including the weather affect proceedings
By getting involved you could:
- Help support activities across the property
- Support ticketing, guiding, ushering and hosting events with external partners
- Enjoy some of our events 1st hand from a seat in the wings
- Become part of a friendly and dedicated team
- Enjoy new experiences and learn something new every day
- Build your confidence and experience
- See first-hand the rewarding results of helping visitors have a great time
- Share your enthusiasm and passion for what we do
You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever.All National Trust volunteers will be asked to
- Respect and uphold the National Trust values whilst volunteering with us.
- Complete training required of all NT volunteers and any role specific training
- Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity.
We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will:
- Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely
- Be offered expenses to cover agreed travel costs between home and place of volunteering.
- Have remote access to support, news and rotas via our volunteer website
Tasks and responsibilities
- Providing a warm, welcoming and friendly approach to all of our visitors to our events and activities
- Supporting our visitors by providing them with information and guidance so they get the most from their time with us during the event
- Supporting visitors at several points throughout their experience
- Being ‘in the know’ at events and during activities to best help our supporters enjoy it in the way best suited to them
- Support accessibity needs during events to help ensure all visitors are feel included and welcome
- Responding to situations to ensure we always provide a great experience for people – and often spotting issues before they happen!
- There will be plenty of opportunities to do the little things that make a big difference to someone’s experience at Ickworth
- Helping things run as smoothly and safely as possible – this includes getting to know health and safety and evacuation procedures.
- Being part of a team that may need to adapt and change in response to local needs, National Trust priorities or changes to government guidelines
Skills acquired: Adaptability, Advice & Guidance, Communication Skills, Community Development, Crafts, Customer Service, Event Support, Fundraising, General Education, General Play and Recreation, Guiding, Interpersonal Skills, Music Arts, Public Relations, Teamwork, Theatre Arts, Visual Arts, Youth Activities Management
We’re Europe’s biggest conservation charity and we look after nature, beauty and history for everyone to enjoy.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role in a nutshell:
Lead volunteers help to keep Age UK charity shops running like clockwork and are an essential part of our retail division. Our charity shops raise vital funds, which aid and support a wide range of services which Age UK delivers. If you have some free time available and have a passion for retail management, we can help you find a new sense of purpose in your life.
What will you be doing?
As this is such a key role, the task list for this role is understandably lengthy.
Key activities include but are not limited to the following:
•To assist in the security of the shop and its stock, and bank takings when required. Opening the shop or securing the shop at close of business when required.
•Ensure cash handling processes and procedures are adhered to and exchanges and refunds actioned promptly.
•Ensure Health & Safety regulations are understood and complied with; Alcumus (incident reporting and health & safety check recording system) understood and completed.
•Ensure compliance with all organisational policies and procedures.
•Always deliver great customer service.
•Support other volunteers, ensuring gift aid is captured on both donations and sales.
•Provide training and support on the till to other volunteers as required.
•General retail duties - again not limited to but including- accepting donations (stock or cash), promote gift aid, operate till, take phone calls and deal with enquiries, keeping the shop clean and tidy, pricing, displaying and sale of donated goods and merchandise. Deal with refunds and customer complaints.
•Live Age UK’s values; follow our code of conduct and our Diversity; Equity and Inclusion policy.
How would you be supported in this role?
When you become part of our team, you will receive a mixture of e-learning and ‘on the job practical training,’ to get you started. As you progress in the role, you will receive refresher training and ongoing support. We will also reimburse ‘role-related expenses’ and provide further opportunity to shape the volunteering that you do. To be a Lead Volunteer we do have a specific training plan we would need you to complete.
Why do we need volunteers in this role?
Lead volunteers have an important part to play in the ongoing success of our retail division, as they help us raise funds though our shops, to reach and support more older people. Occasionally we find ourselves in a position where no paid staff are available to open the shop which disappoints customers and donors alike; and decreases the funds we can raise to support people in later life. Lead volunteers give an additional layer of flexibility to help us keep our doors open.
Additional information:
We offer a wide variety of flexible shifts for volunteers, to fit around your personal circumstances. However for this role there will be times when we do make a specific ask of you.
What skills, interests or experience might be helpful in this role?
We welcome applications from people with a wide range of skills and experiences. For this role, previous experience of working in retail would be a real advantage; and you would need to show commitment and regular attendance to ensure you are fully up to speed with our policy and procedures; and what’s going on in the shop. If you are looking for a career in retail and looking to gain some crucial experience this could be the ideal role for you-equally if you are retired but keen to keep your hand in; we could really benefit from your experience! Therefore, if you are a team player and open to learning whilst following Age UKs policies, you will be an excellent addition to our ever-growing team of amazing volunteers. Our shop teams are stronger when they are inclusive and representative of their communities, so we will do our absolute best to find a role that works for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role in a nutshell:
Lead volunteers help to keep Age UK charity shops running like clockwork and are an essential part of our retail division. Our charity shops raise vital funds, which aid and support a wide range of services which Age UK delivers. If you have some free time available and have a passion for retail management, we can help you find a new sense of purpose in your life.
What will you be doing?
As this is such a key role, the task list for this role is understandably lengthy.
Key activities include but are not limited to the following:
•To assist in the security of the shop and its stock, and bank takings when required. Opening the shop or securing the shop at close of business when required.
•Ensure cash handling processes and procedures are adhered to and exchanges and refunds actioned promptly.
•Ensure Health & Safety regulations are understood and complied with; Alcumus (incident reporting and health & safety check recording system) understood and completed.
•Ensure compliance with all organisational policies and procedures.
•Always deliver great customer service.
•Support other volunteers, ensuring gift aid is captured on both donations and sales.
•Provide training and support on the till to other volunteers as required.
•General retail duties - again not limited to but including- accepting donations (stock or cash), promote gift aid, operate till, take phone calls and deal with enquiries, keeping the shop clean and tidy, pricing, displaying and sale of donated goods and merchandise. Deal with refunds and customer complaints.
•Live Age UK’s values; follow our code of conduct and our Diversity; Equity and Inclusion policy.
How would you be supported in this role?
When you become part of our team, you will receive a mixture of e-learning and ‘on the job practical training,’ to get you started. As you progress in the role, you will receive refresher training and ongoing support. We will also reimburse ‘role-related expenses’ and provide further opportunity to shape the volunteering that you do. To be a Lead Volunteer we do have a specific training plan we would need you to complete.
Why do we need volunteers in this role?
Lead volunteers have an important part to play in the ongoing success of our retail division, as they help us raise funds though our shops, to reach and support more older people. Occasionally we find ourselves in a position where no paid staff are available to open the shop which disappoints customers and donors alike; and decreases the funds we can raise to support people in later life. Lead volunteers give an additional layer of flexibility to help us keep our doors open.
Additional information:
We offer a wide variety of flexible shifts for volunteers, to fit around your personal circumstances. However for this role there will be times when we do make a specific ask of you.
What skills, interests or experience might be helpful in this role?
We welcome applications from people with a wide range of skills and experiences. For this role, previous experience of working in retail would be a real advantage; and you would need to show commitment and regular attendance to ensure you are fully up to speed with our policy and procedures; and what’s going on in the shop. If you are looking for a career in retail and looking to gain some crucial experience this could be the ideal role for you-equally if you are retired but keen to keep your hand in; we could really benefit from your experience! Therefore, if you are a team player and open to learning whilst following Age UKs policies, you will be an excellent addition to our ever-growing team of amazing volunteers. Our shop teams are stronger when they are inclusive and representative of their communities, so we will do our absolute best to find a role that works for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role in a nutshell:
Lead volunteers help to keep Age UK charity shops running like clockwork and are an essential part of our retail division. Our charity shops raise vital funds, which aid and support a wide range of services which Age UK delivers. If you have some free time available and have a passion for retail management, we can help you find a new sense of purpose in your life.
What will you be doing?
As this is such a key role, the task list for this role is understandably lengthy.
Key activities include but are not limited to the following:
•To assist in the security of the shop and its stock, and bank takings when required. Opening the shop or securing the shop at close of business when required.
•Ensure cash handling processes and procedures are adhered to and exchanges and refunds actioned promptly.
•Ensure Health & Safety regulations are understood and complied with; Alcumus (incident reporting and health & safety check recording system) understood and completed.
•Ensure compliance with all organisational policies and procedures.
•Always deliver great customer service.
•Support other volunteers, ensuring gift aid is captured on both donations and sales.
•Provide training and support on the till to other volunteers as required.
•General retail duties - again not limited to but including- accepting donations (stock or cash), promote gift aid, operate till, take phone calls and deal with enquiries, keeping the shop clean and tidy, pricing, displaying and sale of donated goods and merchandise. Deal with refunds and customer complaints.
•Live Age UK’s values; follow our code of conduct and our Diversity; Equity and Inclusion policy.
How would you be supported in this role?
When you become part of our team, you will receive a mixture of e-learning and ‘on the job practical training,’ to get you started. As you progress in the role, you will receive refresher training and ongoing support. We will also reimburse ‘role-related expenses’ and provide further opportunity to shape the volunteering that you do. To be a Lead Volunteer we do have a specific training plan we would need you to complete.
Why do we need volunteers in this role?
Lead volunteers have an important part to play in the ongoing success of our retail division, as they help us raise funds though our shops, to reach and support more older people. Occasionally we find ourselves in a position where no paid staff are available to open the shop which disappoints customers and donors alike; and decreases the funds we can raise to support people in later life. Lead volunteers give an additional layer of flexibility to help us keep our doors open.
Additional information:
We offer a wide variety of flexible shifts for volunteers, to fit around your personal circumstances. However for this role there will be times when we do make a specific ask of you.
What skills, interests or experience might be helpful in this role?
We welcome applications from people with a wide range of skills and experiences. For this role, previous experience of working in retail would be a real advantage; and you would need to show commitment and regular attendance to ensure you are fully up to speed with our policy and procedures; and what’s going on in the shop. If you are looking for a career in retail and looking to gain some crucial experience this could be the ideal role for you-equally if you are retired but keen to keep your hand in; we could really benefit from your experience! Therefore, if you are a team player and open to learning whilst following Age UKs policies, you will be an excellent addition to our ever-growing team of amazing volunteers. Our shop teams are stronger when they are inclusive and representative of their communities, so we will do our absolute best to find a role that works for you.
The client requests no contact from agencies or media sales.