Chief Executive Jobs in London, Greater London

We're the UK's leading bowel cancer charity. We're determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have around 90 staff based in England, Wales Scotland and Northern Ireland.

Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK, and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer.

We're looking for an IT Project Manager to join our Data and IT team. The IT Project Manager will oversee the planning, implementation and tracking of assigned IT projects within the charity. You'll be responsible for managing the project team, ensuring projects are completed on time, within budget and meet quality standards. You'll serve as a liaison between various stakeholders, including clients, internal teams and vendors, to ensure effective communication and collaboration throughout the project lifecycle. You'll also identify and mitigate risks, resolve issues and provide regular progress reports to stakeholders. 

Safeguarding

Safeguarding is everyone's responsibility and at we're committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment. 

Successful candidates may be subject to either a satisfactory basic or enhanced disclosure from the Disclosure and Barring Service (DBS) dependent upon the role. 

About Us

Unfold is an established local charity (previously known as Westminster Befriend a Family), supporting young people and families to reach their potential, identifying and achieving their goals through mentoring. We support families and young people in Westminster and its neighbouring boroughs with mentoring programmes and peer support groups for women with children.

For 30 years, we have been providing support to vulnerable families who are at risk of social exclusion. Working with a network of trained and DBS checked volunteers, we offer mentoring to women with children and young people, building independence and getting them where they want to be.

Roles and Responsibilities 

Supporting the planning and delivery of volunteer strategy with the aims of 1) Increasing the number of volunteers available to us as we grow and expand geographically and develop programme focus; 2) Diversifying our volunteers; 3) Improving volunteer experience and; 4) Increasing volunteer retention. 

Volunteer Recruitment 

• Overseeing the smooth and efficient recruitment, including drafting job descriptions and advertising on multiple online platforms. 
• Supporting the selection and induction of volunteer mentors and referencing and DBS checking in a timely manner. 
• Supervising our Office Volunteer in the processing, support and onboarding of volunteers. 
• Attending external events and connecting with community organisations, universities, and businesses to recruit potential mentors. 
• Building relationships with corporate partners and Higher and Further Education institutions to engage employees and attract mentors. 
• Supporting communications with the production of marketing materials, including volunteer case studies, social media, in line with Unfold’s digital strategy to attract potential mentors to the programme 

Targeted Recruitment – Special projects 

• Developing specialised recruitment campaigns to attract candidates from underrepresented groups to meet the particular needs of programmes. 
• Identifying needs and developing training, support and resources for particular groups. 
• Increasing proportion of volunteers from under-represented groups 

Volunteer Training and Development 

• Leading our group of Volunteer Ambassadors, who provide feedback and insights on volunteer recruitment and experience, and actively promote mentoring opportunities through their networks. 
• Take responsibility for managing volunteer training and development including ensuring volunteer sign up and tracking progress on our online training platform. 
• Update material on the online training platform and assist the Programme Managers with developing additional training modules for the different strands of the programme as required. 
• Coordinating training schedules with Programme Managers. 
• Supporting Programme Officers and Managers in delivering live training sessions. 
• Identifying opportunities for and coordinating wider volunteer involvement across the organisation, for example admin support, volunteering at youth engagement and other events 
• Enhancing the Experience of Volunteers 
• Research and data analysis to deepen our understanding of the volunteer experience so that we can continuously improve. 
• Developing initiatives to recognise and reward volunteer contributions. 
• Identifying opportunities to enhance volunteer wellbeing.

Programme Development and Strategy 

• Strategy development and work planning 
• Support and increase best practice in volunteer management by reviewing different stages of volunteer recruitment and onboarding processes, volunteer agreements, volunteer handbooks, policies and procedures
• Organising and delivering an annual volunteer networking event

​Administrative support   

• Supporting management of volunteer profiles within Beacon, our CRM system, making sure all the data is inputted correctly and is up-to-date and that necessary documents are on file including DBS and references before mentoring begins. 
• Providing references for mentors as required   
• Ensuring Volunteers details are updated on Mailchimp and that they receive weekly newsletters. 
• Help support event management and planning with volunteers attending annual trips with their mentee. 

Person Specification 

Essential: Skills & Experience

• Excellent written and verbal communication skills
• Good organiser – ability to manage multiple tasks
• Great data management skills, including an ability to log and file important data accurately
• Understanding of the volunteer sector
• Passionate about supporting families to improve outcomes for children, young people and parents. 

Essential: Personal attributes 

• Personable and positive   
• People orientated
• Good listener   
• Willing and able to work the occasional evenings and weekends   
• Strong empathy skills 

Desirable: Skills & Experience

• Ability to work with CRM systems and databases
• Project management skills 
• Has knowledge or lived experience in the borough of Westminster
• Knowledge and experience with regard to safeguarding the welfare of children or vulnerable adults, ideally in volunteering contexts.
• Experience working with young people and families
• Public speaking

 Values 

Trustworthy, non-judgemental, transparent, caring and compassionate, empowering, proactive, self-motivated and accountable 

Crisis Navigator

Closing date for applications 23:59 hours on 9th June 2024

Salary: Up to £37,300 per annum (depending on experience)

To apply visit our wesbite for application instructions

The successful candidate must:

• Be a qualified as a Solicitor (England & Wales)
• Have at least 3 years’ experience and expert knowledge of specialist welfare benefits casework
• Be able to:

- support complex cases requiring representation at Appeals Court or Tribunals

- develop and deliver outreach activities to increase the reach of the service

We need an events manager who is adept at managing projects and events, working with our fundraisers and encouraging our supporters to get involved in our events such as our annual trek, the prestigious Care Sector Ball, and all the other events we’re involved in. The right person will have the confidence and persistence it takes to persuade, cajole, prod and encourage fundraisers to do as much as they can to raise funds for us. You need to be proficient at managing the admin that goes with events, including using fundraising platforms such as Just Giving and Enthuse to engage with fundraisers and provide regular reports on the income raised. We will also need you to organize hotel, travel, conference arrangements for the team.

You must be based in England, to help us keep travel costs down as much as possible. The role is home based, with travel to fundraising events, conferences and network meetings, and with travel every 10 weeks or so to central London for team meetings.

 You must be a determined self-reliant professional though also a team player, to effectively coordinate and execute events and other activities, and be passionate about events management and fundraising to enable us to raise as much money as possible for the charity. 

Skills & Qualifications:

• Determination and a ‘can do’ attitude
• Well developed interpersonal skills, particularly around negotiation, persuasion, motivational and collaborative attributes
• Experience of managing fundraising platforms such as Just Giving and Enthuse
• Excellent organisation and planning skills
• A high level of accuracy and attention to detail
• Good IT skills particularly MS Office packages
• Ability to produce reports and information based on income received through fundraising and other platforms
• Excellent verbal and written communication skills
• Ability to work under pressure
• Must be able work in a fast-paced environment 
• Work well in a team but also be self-motivated

To be successful in this role you must have:

• Experience in event management, preferably in the charity sector, and be able to demonstrate a strong track record in fundraising and achieving financial targets.
• Creativity and confidence with a strong sense of determination willing to persevere to engage and encourage potential fundraisers.

• The ability to build professional relationships, tell the charities story in order to engage supporters and remain upbeat and positive when in challenging situations.

  The willingness to get stuck in, to attend events to cheer our fundraisers to the finishing line and to encourage others to take part.

Grants and Trust Fundraiser

We have an exciting opportunity for an experienced Fundraiser to work closely with the Head of Fundraising and Chief Executive to maintain a fundraising pipeline, research new prospects and write high quality bids to a range of grant and trust funders.

The organisation is at an exciting stage of its development with a strategy of cautious and sustained growth, so if you want to be part of the next chapter of growth and development… then apply today!

Position: Senior Grant and Trust Fundraiser

Location: London or West Midlands/hybrid (with frequent travel to London if you are based in the West Midlands)

Hours: Full-time, 37.5hours, flexible working

Salary: £35,000 

Duration: Permanent

Closing Date: Thursday 6th June

Interview Date: Stage one interviews will take place week commencing 20th May, although it may be earlier for particularly promising candidates, we reserve the right to close the application window early.

The Role

You will be instrumental in securing the funding, which the organisation needs to continue to deliver and develop its services, across a wide range of functions and projects. You will be an entrepreneurial, knowledgeable fundraiser, adept at finding the right opportunities to fit the right projects. You will also be meticulous and organised in your approach to stewardship, maintaining contact with funders and working with colleagues to collate the information needed for reporting.

The fundraising strategy contains plans to further develop specific areas of fundraising such as individual giving, corporate partnerships and legacies, and you may be called upon to support the Head of Fundraising in putting plans together for the implementation of these, working alongside the Senior Administrator (Fundraising and Communications).

About You

You will have experience in a fundraising, philanthropy or relationship management role and a track record of success in securing at least five-figure donations from grant and trust funders.

You will have:

· Knowledge of digital fundraising approaches

· Outstanding writing and communication skills

· The ability to understand financial language and budgets

· Strong research and prospecting skills

· The capacity to build excellent relationships with key stakeholders, both internally and externally

· Experience of measuring impact and delivering evaluation reports

You will be asked to submit a one-page covering letter and your CV.

About the Organisation

The charity have been around since 1997, when it started as a small playgroup set up by parents dismayed at the lack of provision for their autistic children. Since then, it has grown into a major deliverer of services and support in London and the West Midlands with a turnover of around £2.6m per year. The mission is to support autistic people to live happy and fulfilling lives and change society’s attitude to autism, whilst also providing essential services and enriching opportunities to autistic people.

Join a value-driven organisation, which employs value-driven people who want to make a difference and play a vital part in ensuring that it can resource and sustain this amazing work. 

Benefits include:

· Flexible working patterns with the option to work in a hybrid way

· 25 days of leave (pro rata for part time roles) each year plus 8 bank holidays and the additional office closure between Christmas and New Year

· Access to ongoing training and progress in the areas that interest you

· Access to our wellbeing initiatives and an Employee Assistance Programme

· Enrolment on to our pension scheme

· A supportive, warm and fun working environment made up of values driven people who are passionate about changing the world for autistic people

We particularly welcome applications from black, Asian and global majority candidates, LGBTQ+ candidates and disabled candidates.

The charity is a neuro-affirming employer, with a strengths and rights based approach to neurodiversity which affirms neurodivergent identity –  they don’t want to “fix” or “cure” autism, and don’t see it as a “disability”. The team are working to improve the ways in which they recruit and support neurodiverse employees and those with lived experience of neurodiversity.

You may have experience in areas such as Grants, Trust, Grants and Trust, Grants Fundraiser, Trust Fundraiser, Grants and Trust Fundraiser, Grants Fundraising, Trust Fundraising, Grants and Trust Fundraising, Individual Giving, Corporate, Legacy, In Memory, Individual Giving Fundraiser, Corporate Fundraiser, Legacy Fundraiser, In Memory Fundraiser.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are looking for a proactive, self- motivated and solutions-focussed individual to make an impact in the role of Research Manager whilst providing maternity cover for a 12-month period. You’ll share in our vision, mission and values and have children at your heart, and use your passion for making a difference to support and accelerate the ambitious work of Solving Kids’ Cancer UK and the Research team.

Summary of role responsibilities 

• Manage a portfolio of international childhood cancer research projects, engaging stakeholder expertise where appropriate and providing administrative, operational, and relationship management support.  

• Monitor and evaluate the impact of Solving Kids’ Cancer UK’s patient-centric research programme, working closely with the Communications and Campaigns Manager to effectively communicate this to a wide range of audiences.   

For more detailed information about the role, charity, and team, look at the Recruitment Pack.

Recruitment timetable  

We aim to follow the schedule outlined below: 

Applications close: 17 June 2024, 11:59pm 

Shortlisting: w/c 17 June 2024 

Interviews: w/c 1 July 2024 (London office) 

If there are any adjustments that would help you engage with the recruitment process, please let us know.  

We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation. 

Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.  

Safeguarding Officer

Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working)

Contract: Full-time, permanent

Salary: £37,500 gross, per annum

Closing Date: 2 June 2024 - We will be reviewing applications as they are received and reserve the right to close the vacancy early if we receive sufficient applications for the role prior to the publicised closing date.  Therefore, if you are interested in the position please apply early to avoid disappointment. 

Assessment Day: Thursday 6 June 2024

Application: CV & Covering Letter

Are you a Safeguarding professional looking for a new opportunity and challenge?  We are currently looking for an exceptional Safeguarding Officer to join our expanding team.

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

About the role

We have an opportunity for a Safeguarding Officer to join our very busy team!

The organisation has a strong safeguarding ethos promoting the overall safety, safeguarding and welfare of all of our members. We are seeking individuals who have experience of the voluntary youth or community sector or other relevant professional field and have direct practice experience of working with children & young people in a safeguarding context.  You will have experience and knowledge of statutory requirements, understand Early Help and best practice guidance, relating to the safeguarding of children, young people and vulnerable adults.

Our safeguarding team operates centrally in London where we are responsible for providing support, advice and guidance to our volunteers relating on all safeguarding matters across the UK. Our safeguarding Officers act as our lead professionals in managing safeguarding casework in line with our policy, procedures and statutory duty.

We aim high and strive for excellence in our practices to safeguard children, young people and adults at risk.  We are continually evolving and seeking ways to improve and enhance our safeguarding practices and have a number of ambitious plans and projects to support this development as we move forward. 

Whilst this is a Monday- Friday full time position, a flexible approach to work and working patterns is a must, as is the ability to work effectively and respond appropriately in challenging circumstances. 

Some information about the role:

- Support, guide and coach SCC volunteers to implement a local response to safeguarding concerns

- Effective and skilful management of an allocated caseload

- Lead professional – Allegation Management

- Action referrals to statutory agencies e.g. Local Authority Designated Officer, Police, Children’s Services, Social Care or equivalent across the UK (including DBS, PVGS)

For applications to be considered, it is essential that both a CV & Supporting Statement are submitted.  Supporting statements should detail how a candidate’s qualifications, skills and experience meet the requirements of the Job Description and Person specification.

Without this, we sadly will be unable to progress your application for this role.

Benefits

• 25 days annual leave per annum increasing with length of service
• Hybrid working for many roles
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

Safer Recruitment - We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

We are looking for a Senior Policy Officer who, in effect, will be the Campaign’s Deputy Director. You will be involved in all aspects of the Campaign’s work.

You will work remotely initially with some face-to-face meetings in London.  You must be able work from a London office in future

Main Responsibilities:

•  Assist in developing strategy and other key aspects of the Campaign’s work

•  Conduct and oversee research into FOI topics

•  Monitor FOI developments and decisions of the Information Commissioner and tribunal

•  Assist in drafting amendments to relevant legislation

•  Help publicise the Campaign’s work via social media and the Campaign’s website

•  Promote the Campaign’s work to the written and broadcast media

•  Advise requesters and contribute to training courses

•  Assist with funding applications

•  Supervise volunteers

The salary and role are likely to be enhanced in future.

Person specification

• Familiarity with the FOI Act and case law – or proven ability to rapidly acquire detailed knowledge of complex legislation and case law

•  Relevant full-time work experience

•  Excellent judgement

•  Flexibility to respond to urgent developments/changing requirements

•  Live in or close to London

•  UK citizen or person with right to live and work in the UK

•  Proven writing skills

•  Social media experience

Benefits

•  We pay a contribution to your pension

•  Friendly informal working culture

•  Small organisation – 4 staff at full strength

Application Process

Please submit your CV and a covering letter (no more than two pages), outlining your interest in the role and how your skills and experience meet the requirements.

Please include your UK address.  Applications from people living outside the UK are unlikely to be considered.

Applications will be considered before the closing date.

The Youth Endowment Fund (YEF)

Operations Consultant – Commissioning and Procurement

Reports to: COO/Head of Grant Operations

Open to: Individual consultants or consulting firms with significant experience supporting organisations receiving and distributing public funding to strengthen processes and use of best practice.

Period: Start immediately, with aim to complete audit work by no later than August 2024.

Budget: YEF anticipates a budget of approximately £10,000 and typical day rates for consultants working for the charity range between £500-£650, depending on experience.

About the Youth Endowment Fund

The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children and young people from becoming involved in violence. We do this by funding great initiatives, finding out what works and building a movement to put this knowledge into practice.

To make this possible, YEF funds a wide range of organisations aiming to prevent young people from becoming involved in violence. This ranges from delivery organisations providing front line services to young people who need it most, evaluators working with those organisations to understand what’s working, research organisations focused on helping us deeply understand the context and problem, organisations supporting us to put this knowledge into practice, and a variety of organisations supporting our team to execute in the most effective way possible. We have several departments commissioning this work to external organisations and a variety of different processes and mechanisms to do so.

As the volume of work we commission increases across our various departments, we’re looking for an experienced individual or team to support ensuring consistency, compliance with our policies and procedures, and training across a number of different teams on best practice.

Key activities  

· Conduct a thorough desk review on YEF policies and guidance, regarding our commissioning and grant management practices across our programmes, evaluation, research and change departments. Interview a subset of individuals to get a sense of their understanding and comfort with the policies. Produce a written report on how this is going, highlighting any areas where we could improve in consistency or best practice.

· Advise the delivery operations team on how they can best support teams to commission effectively, including helping to clarify roles and responsibilities and ongoing training or support needs for teams.

· If needed, suggest revisions to YEF policies, guidance or agreement templates to support greater efficiency, compliance or best practice.

· Conduct a series of trainings across our different departments to ensure staff responsible for commissioning understand YEF’s policies and best practices for distributing and managing the use of public funding.

· Create a set of public facing materials to help external organisations understand YEF policies and processes for applying for funding, as needed.

Deliverables

· Provide a written report on how YEF is doing adhering to its own policies, ensuring consistency in practice across different teams and adhering to best practice.

· Conduct 3-4 training workshops to different YEF teams, taking into account their own commissioning and grant management requirements.

· Conduct regular, informal advising sessions for a subset of individuals responsible for overseeing commissioning across the organisation.

· Produce a set of public facing guidance on YEF commissioning practice relevant for organisations navigating applications for funding.

· As needed, produce revisions to policy, internal guidance, or agreement templates.

Key requirements

· Must have significant experience of commissioning and procurement within an organisation of comparable size, preferably with organisations receiving and distributing public funding.  

· Experience and proven track record working to improve policies, processes and practices within an organisation.

· Experience of charitable grant-making or research work in the UK, either as a grantee, a grant-maker, or a grant evaluator or researcher.

· A strong understanding of UK government guidelines and legal terms and conditions related to grants and contracts for services. This does not mean you need a law degree, but you must be very comfortable understanding and working with a variety of different agreement mechanisms.

· The ability to understand, collate and synthesise complex sets of information and use them to make informed recommendations.

· Ability to work independently, seeking input from relevant team stakeholders throughout.

Desired experience

· Prior experience working with a What Works Centre or other evidence-focused organisation.

To apply

Final applications will be due by Friday, June 7th 2024.

Your proposal should contain:

· CV and day rate of consultant(s) for the work

· A maximum 3-page cover letter containing:

o A description of how you would approach and deliver the work, including time scales

o Relevant experience of similar work

o Day rate(s) and total anticipated cost for the work

o Two references

Referees will only be approached with your express permission.

First round interviews will take place in the week commencing 17th of June with an appointment anticipated that same week.

It is important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status, or social economic background.

Are you an experienced senior leader looking for your next fundraising and communications challenge?

We are looking for someone to join the St Mungo’s Leadership Team as Director of Fundraising and Communications. In this exciting role you will be responsible for leading a team of around 60 fundraisers and communicators to grow St Mungo’s brand and reputation and increase fundraised income to over £20m by 2027. This work supports our ambitions of rebuilding lives and ending rough sleeping for good.

Working as Director of Fundraising and Communications you will:

• Develop and implement a fundraising strategy to grow restricted and unrestricted income in a sustainable way that aligns with our vision, strategy, and business plan, to grow income to over £20m by 2027.
• Develop St Mungo’s external communications to increase our brand awareness and reputation with key audiences.
• Ensure St Mungo’s reactive communications are responsive to events and protect and enhance our reputation.

About you

We are looking for an excellent problem solver, who can demonstrate effective leadership and change management skills.

You will have excellent organisational and planning skills and experience of leading motivated, engaged and high performing teams particularly in a changing environment.

You will have experience of leadership in a large and complex fundraising and/or communications role or environment.

You may have experience of implementing strategy and achieving ambitious fundraising targets, or a proven success in shaping and implementing compelling communications and public affairs activity in a challenging environment.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on Monday 3 June 2024

Interview and assessments on: 17 June 2024

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this level.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Job Overview

We are looking for a highly motivated Director of Training to take over strategic leadership of the Reprezent Training Programme. You’ll build on our existing model to develop and finance a full calendar of training delivery, working alongside the existing team of trainers and station staff to maximise the potential impact on our beneficiaries. Our programme has provided life-changing opportunities to thousands of previous trainees, both within and outside of the media industry, and this role would give you the chance to put your own unique spin on our established and well-loved brand.

Who We Are

Reprezent is a not-for-profit social enterprise and specialist youth development organisation. Our award-winning approach helps young people to realise their full personal potential by providing training and development programmes that enable them to jumpstart their careers and develop a core suite of social, emotional and broadcast skills. We have been a pivotal stepping stone for hundreds of artists and broadcasting presenters aspiring to break into the mainstream over the last two decades, including Stormzy, Munya Chawawa, Jorja Smith and Jamz Supernova, and have helped thousands more young people to meet other personal development goals.

At the helm of our operation is Reprezent Radio, a dynamic youth-led community radio station based in South London. Since 2010 the station’s hallmark has been empowering young voices and championing the narratives of diverse and underrepresented communities, and as a result many of our beneficiaries are those deemed ‘hardest-to-reach’ (young black South Londoners, early school leavers, second generation immigrants).

Our unique training model combines in-person training courses with work experience placements at the station, resulting in a cohesive programme of entry-to-advanced level training provision and an active waiting list of over two thousand people.

Location

This role is a hybrid position, working both from home and with regular attendance required at our office/training space in Peckham and our station headquarters in Brixton.

Responsibilities

• Work with the Executive Team to develop a Sustainable Growth Strategy for our training department. This should contain concrete plans for income generation and beneficiary impact KPIs for the short, medium and long term. This process will involve:

  • Strategic analysis of competitors and market need.

  • Critical evaluation of existing frameworks and assets.

  • Researching available grants and fundraising opportunities.

  • Exploring other revenue opportunities through networks and brand partnerships.

• Once the Sustainable Growth Strategy has been drawn up, management of its implementation and ongoing development. This will include:

  • Writing and developing bids to appropriate funders and corporate partners.

  • Undertaking dynamic reviews of the programme after each major round of delivery, reviewing trainee feedback and outcomes and adapting the provision accordingly.

  • Developing new offerings to meet market need.

  • Overseeing work experience placements within the radio station, ensuring that the progress and wellbeing of beneficiaries is monitored and developed.

  • Optimising the use of available facilities.

• Overseeing the end-to-end delivery of funded projects, from application through to evaluation.

• Line managing the training team.

Requirements

• Significant experience in strategic planning and programme development.

• A proven track record of writing and delivering large successful fundraising bids.

• Excellent interpersonal, communication and presentation skills.

• Strong leadership and project management skills.

Desired Qualifications & Skills

• Experience working within the London media training environment.

• Working knowledge of community radio or media production.

• Experience in managing accreditation processes.

Salary Range

£40,000-£50,000pa, depending on experience.

Application Process

If you meet the criteria above please send us your CV and a two-page cover letter outlining why you’d be a good fit for the position by 07/06/2024. 

First-round interviews will take place in June.

Head of Service Delivery and Volunteering

Location: Home based
Salary: £48,800 per annum
Hours: 35
Job Type: Full time
Contract Type: Permanent

Re-engage is positive about old age and committed to reducing loneliness so that older people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness or social isolation. 

We’re working to deliver a five-year strategy with growth at its heart and we’re looking for an exceptional person to join our team as Head of Service Delivery and Volunteering, to be a vital part of this exciting phase of our development.

Reporting to the CEO and sitting within the senior management team, you will lead a team that brings older people and volunteers into our organisation.   Making full use of technology and building strong relationships with our volunteers, you’ll deliver volunteer-led services that help make life less lonely for thousands of older people each year.   

Key responsibilities

Leadership 

• Create a high performing team culture that’s ambitious and passionate about Re-engages vision for older people. 
• Contribute to the organisation’s strategic direction and play an active role in operational and budget planning for both the charity as a whole and the Service Delivery department.
• Identify opportunities to develop new ways to use technology to improve our systems, develop new services and enhance customer service.

Operational Delivery 

• Oversee and manage operations to provide a seamless service to volunteers and older people throughout their time with Re-engage from recruitment to departure.
• Create a culture of continuous improvement, using data and stakeholder feedback to shape our services and the support offered. 
• Act as Designated Safeguarding Lead and lead contact for safeguarding for the board of trustees.  Ensure that safeguarding is at the heart of our work, implementing robust safeguarding principles and practices. 
• Harness technology to create high quality, efficient, consistent, person-centred experiences for older people and volunteers. 
• Ensure volunteers receive appropriate, interactive and engaging volunteer training. 
• Work with Engagement and Fundraising teams to ensure delivery of commitments to funders, setting appropriate targets for team members.
• Work with the Communications and Impact teams to develop and implement a comprehensive volunteer communication strategy, based on what volunteers want and need from Re-engage to support their volunteering.
• Work with colleagues to ensure the experience of our volunteers and older people is measured and monitored.

About you

Essential

• Experience of developing, supporting and managing volunteer led, sustainable services. 
• Passionate about, and experienced in, working across all aspects of volunteer management. 
• Understanding of safeguarding vulnerable people with proven competence of managing safeguarding systems and processes, confidentiality, and the implications of GDPR when working with volunteers and older people.
• Strong project management and data analysis capabilities. 
• Experienced in working with CRMs, automated systems, Microsoft Teams, SharePoint, and Dynamics or equivalent systems.
• Highly motivated and engaging leader with strong people management skills. 
• Energised by change and a commitment to continuous improvement. 
• Skilled communicator and an experienced influencer. 
• This role will require an enhanced criminal record check.

Desirable

Full driving licence and own car preferred, as this post will require travel across the UK as and when required, and quarterly overnight stays.

How we recruit 

Diversity and inclusion are important to us. We want our team of staff to be representative of all sections of society, and for each employee to feel respected and able to give their best.  We understand that you may not meet every requirement listed, but if you feel you could make a valuable contribution to our charity, we encourage you to apply. You may be a great fit for this or another role.

We use the recruitment platform Hireful.  The application process includes an inbuilt anonymisation feature which removes identifiable personal data from your CV.  To enable this please ensure your name you use on the application form matches exactly with that on your CV.  We also add competency questions to the process which asses your approach to real issues that you would face in this role.  Each response is anonymised and reviewed separately by each hiring team member before the total scores are averaged to create a leaderboard of candidates. Using Hireful allows us to reduce unconscious bias and subjectivity, and candidates experience a more skills-based recruitment process which helps us to hire the best talent for our roles. 

The closing date is Monday 10 June 2024 at 5pm.

Benefits: Annual leave: 26 days plus bank holidays Remote working Flexible working Health: Bupa cash plan Pension Enhanced family friendly policies

REF-214258

*Please be aware that we are currently advertising this role as Membership Operations Team Supervisor on external job boards, to help us target the right applicants. However, internally and on the RCR Website, this role is known as Membership Operations Team Leader.*

We are looking for a dynamic and collaborative Membership Operations Team Leader who is passionate about membership operations and looking for a rewarding supervisory opportunity. 

The Royal College of Radiologists (RCR) is a membership organisation dedicated to supporting our members to improve the standard of medical practice across the fields of radiology and oncology. Members are the lifeblood of the RCR and we’re seeking a Membership Operations Team Leader that will ensure member’s interactions with us are seamless, easy and professional.

As the team lead you play a critical role in supporting the high-performing Operations team through day-to-day supervision to meet service-level agreements and deadlines. You’ll ensure the smooth functioning of our membership processes, act as the first point of contact for queries from the team and provide an excellent service to our members, doing your part to contribute to the overall success of the RCR.

If you are a team player with solid supervisory skills who is results driven, proactive and inspired by the mission of the RCR this could be the role for you.

What you’ll do:

• Coordinate and deliver the members’ annual renewal processes and manage communications channels and copy.
• Manage the member life cycle and regularly review operational processes, policies and practices, with oversight from the Membership Operations Manager.
• Supervise the Operations Team in line with goals and objectives agreed by the Operations Manager, providing motivation, coaching and direction on a day-to-day basis.
• Be the point of contact to assist and support members of the Operations Team in relation to member escalations and queries.
• Work closely with the Operations Manager to manage and plan current and future workload to ensure the team meets deadlines, provides an exceptional service and reaches service level agreements (SLAs).
• Develop comprehensive and presentable reports to support data-led decision making, renewals tracking, KPI targets or to provide insights.
• Management of budget lines assigned to operational activities to ensure favourable terms are achieved.

What you’ll need:

• Knowledge of membership systems and procedures.
• Experience of managing a high degree of administration processes efficiently.
• Knowledge and experience of using a database and managing data quality.
• Experience in prioritising, planning and managing various different tasks/workloads in order to achieve personal and team targets.
• Demonstrable experience of supervising a team to work effectively and consistently to achieve departmental and individual targets.
• Strong interpersonal and customer service skills.
• Clear and analytical thinker with the ability to exercise sound initiative, judgement and discretion.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

If this sounds like the opportunity for you please find out more about the Membership Operations Team Leader role, the RCR and instructions on how to apply in the candidate pack.

Micro Rainbow is a leading UK organisation working with LGBTQI people seeking asylum and LGBTQI refugees to enable them to live in safety, with dignity and to rebuild their lives. Our operational teams are based across the UK providing specialist support to LGBTQI people on: safe housing; navigating the complex asylum system; addressing homelessness and poverty; tackling social isolation and accessing health care, education, and employment.

Micro Rainbow has ambitions not only to meet fully the demand for safe housing of LGBTQI asylum seekers by increasing the number of its safe houses but also to improve the experience of LGBTQI people seeking asylum and LGBTQI refugees across the UK by providing specialist LGBTQI services.

Micro Rainbow is looking for an Individual Giving Manager to create an individual giving and fundraising strategy for the organisation. In this newly created position, you will play a crucial role in nurturing relationships with individual supporters to make a difference to the lives of LGBTQI refugees and asylum seekers in the UK. As Individual Giving Manager you will be responsible for creating and implementing strategies to attract, retain, and upgrade Micro Rainbow’s allies (individual donors), ensuring a steady and growing stream of funding and contributing to the sustainability of Micro Rainbow.

This role requires a candidate with a strong background in building relationships and identifying and developing new prospects. They will need experience in the development of strategic and creative giving programmes and to be excited at the prospect of pursuing new opportunities for the organisation by engaging with individual and major donors, and high net worth individuals.