Chief executive officer jobs in wembley park, greater london
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Job overview
A fantastic opportunity to lead the Chrysalis East team in the role of Director at the London Academy of Excellence Tottenham - the Sunday Times ‘State 6th Form College of the Year 2020-21’.
About us
LAE Tottenham is a selective 16-19 free school, which offers a rigorous academic curriculum alongside a broad co-curricular programme and exceptional pastoral support enabling students to access high tariff universities. In 2023-24, over 75% of students won places at Russell Group universities, from a cohort in which 50% of students had been eligible for free school meals at secondary school.
LAE Tottenham
- Academically selective 6th form, opened in September 2017. Results in the top 3% nationally for attainment and progress.
- Principal Education Sponsor Highgate School and Lead Business Sponsor Tottenham Hotspur Football Club.
- Partnered by eight other leading independent schools - Alleyn’s, Chigwell, Haberdashers’ Aske’s Boys’, Harrow, John Lyon, North London Collegiate, Mill Hill and St Dunstan’s College, each offering departmental support, CPD, expertise and shared student experiences.
- Providing first-class support into top class higher education and employment, focused on academically ambitious young people
- Housed in a stunning new state of the art school building linked to the Tottenham Hotspur Stadium
- Sunday Times ‘State 6th Form College of the Year 2020-21
- Rated outstanding by OFSTED
Chrysalis East aims to reduce inequalities in progression to highly-selective universities for students across Tottenham. Working in partnership across a network of local schools, the programme includes academic enrichment, university preparation and careers guidance.
Chrysalis East seeks to help young people in Tottenham flourish educationally and make better informed choices about their futures. We want to support more young people to achieve the grades to be able to progress to sixth form ensuring our school is accessible to as many young people locally as possible. Whilst based at LAE Tottenham, we work in partnership with a network of local schools and our programme includes academic enrichment, small group teaching, university preparation and careers guidance.
As the most senior leader of Chrysalis East, the Director will be its most passionate advocate - able to communicate its mission with authenticity and conviction, and to bring people with them. They will act as the programme’s public face, winning hearts and minds among school leaders, teachers, pupils and parents, and ensuring the project’s vision is shared, understood, and supported across the community.
The Director of Chrysalis East role is advertised on a full-time basis, and on a fixed-term contract until August 2030.
LAE Tottenham offers a range of benefits to all directly-employed members of staff, including free breakfast and lunch and access to Benenden Health private healthcare.
We are actively working to close the gap in areas within the school that are currently underrepresented. To better reflect the diversity of Haringey, we especially encourage applications from within the Black community, as well as other members of our diverse community, to further enrich all aspects of our school.
LAE Tottenham is committed to the safeguarding and welfare of children and applicants must be willing to undergo child protection screening appropriate to this post, including checks with past employers and the Disclosure and Barring Service.
Please note that this role is ‘exempt’ from the Rehabilitation of Offenders Act 1974 and therefore, if shortlisted, you will be required to declare any convictions, cautions, reprimands and final warnings that are not ‘protected’ (i.e. filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. Further information is available on the school's website.
The closing date is 23rd June 2025. Interviews are scheduled to take place w/c. 30th June 2025.
(LAET will invite strong candidates to interview as applications come in throughout the designated advertisement period).
The client requests no contact from agencies or media sales.
Homeless Link are seeking a Head of Fundraising to develop our fundraising strategy and support us to achieve our goals by securing sustainable funding.
Homeless Link is the national membership charity for frontline homelessness services. We work to improve services through research, guidance and learning, and campaign for policy change that will ensure everyone has a place to call home and the support they need to keep it. Our mission is to develop, inspire, support and sustain a movement of organisations working together to achieve positive futures for people who are homeless or vulnerably housed. The Head of Fundraising will play a crucial role in helping us to achieve that mission and ensure that we have the resources available to make the biggest impact on behalf of our members.
With budgets and funding opportunities being squeezed in both the public and charitable sectors, the competition for organisations to remain able to develop and positively support vulnerable people experiencing homelessness is getting harder and harder. This is a great opportunity for someone who loves a challenge and is motivated to make a real and lasting difference.
We need someone who shares our values of having Ambition, Boldness, Curiosity, Diversity and Empowerment to drive forward our fundraising strategy and ensure that as a membership body we are at the forefront of ensuring valuable resources continue to strengthen and develop the sector.
We are actively seeking to increase diversity within our organisation, and would welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.
For full details of the role and how to apply visit our website.
To develop, inspire, support and sustain a movement of organisations working together to achieve positive futures for people who are homeless.
The client requests no contact from agencies or media sales.
Client Adviser – Services & Grants Team
Location: Hybrid working (currently two days per week in our London office).
Contract type: 1 year Fixed Term-Contract, 35 hours a week
Starting Salary £35,790 per annum
About Bank Workers Charity
We’re the charity for past and present bank employees and their families – here when life gets tough.
Every year, we help thousands of people navigate challenges like financial problems, mental health concerns, housing issues and more. We do that through free, confidential support – from expert advice and specialist referrals to financial grants.
We believe everyone deserves support when they need it most and we work hard to make sure that happens. If you care about making a real difference to people’s lives, you’ll be in good company here.
About the role
Our Client Advisers are often the first people our clients speak to – and that first conversation really matters.
Whether someone is facing financial hardship, struggling with their mental health, or unsure where to turn for help, you’ll be there to listen, understand, and guide them through the support we offer.
It’s a varied and rewarding role. You’ll provide advice and guidance, coordinate casework, process grants, and refer clients to our trusted partners – helping them access the right support at the right time.
You’ll be part of a friendly, collaborative team who share ideas, support one another, and care deeply about doing good work. We’ll make sure you’re fully trained, supported, and encouraged to grow.
If you’re empathetic, organised, and want to make a meaningful difference to people’s lives, this could be the role for you.
About you
You’re someone who genuinely cares about helping others – and knows how to listen without judgement.
You have experience supporting people with things like housing, benefits, mental wellbeing or budgeting – or you might come from another role where empathy, problem-solving and clear communication were key.
Some of the people you support may be facing difficult situations, so you’ll be calm under pressure and confident making decisions. And while not every call is as complex, you’ll always have the support of your team.
You’ll be organised, curious, and open to learning. Most of all, you’ll want your work to have a tangible, positive impact on people’s lives.
What we offer
We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.
Our benefits include:
· 28 days holiday, plus statutory bank holidays
· 8% employer contribution to Bank Workers Charity’s pension scheme and up to 3% matched with employee contributions
· A wide range of employer funded wellbeing experiences through Heka
· Flexible benefit provision (including Bupa plan, cycle to work, payroll giving and electric car scheme)
· Group Life Cover (three times annual salary)
· Weekly wellbeing half hour
· Employee Assistance Programme
To apply, please review the attached applicant pack, which includes the job description and person specification, and send a CV and a supporting statement.
In your supporting statement, please tell us (around 100 words per answer):
1. What makes you a good fit for this role? Tell us about the experience and transferable skills you’d bring – particularly anything that relates to the role description.
2. Can you share an example of how you’ve supported someone facing a difficult situation? We’d like to hear how you’ve helped them overcome challenges to do with housing, benefits, debt, mental health, domestic abuse or caregiving.
3. Describe a situation where you had to explain something clearly and sensitively to someone who was struggling. How did you approach it?
Closing Date: Tuesday 17th June 2025.
Interview date: Tuesday 24th June 2025
Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Head of Fundraising will drive the strategic development, implementation, and delivery of BEO’s income generation strategy, focusing on core and restricted funds from High Net Worth Individuals (HNWIs), corporates, trusts and foundations, and other potential sources.
This is a senior leadership role responsible for growing and diversifying BEO’s income base to sustain its mission and scale its impact
- Lead on the development, execution, and review of the multi-year fundraising strategy aligned with BEO’s strategy goals and financial sustainability ambition
- Identify and pursue new and emerging income streams, ensuring a diversified and resilient funding portfolio.
- Provide strategic advice and recommendations to the CEO, Senior Leadership Team, and Board on fundraising performance, risks, and opportunities.
- Contribute to organisational strategy and business plan development as it relates to fundraising
Oversee and lead fundraising efforts across multiple income streams including:
- High Net Worth Individuals (HNWIs)
- Corporate partnerships and sponsorships
- Trusts and Foundations
- Strategic philanthropic partners and influencers
- Build and steward high-value relationships with donors and funders, acting as BEO’s lead ambassador for fundraising and development.
- Oversee the end-to-end fundraising lifecycle, including research, cultivation, proposal development, due diligence, reporting, and renewal.
- Ensure robust fundraising pipelines are in place, regularly reviewed, and managed with a clear focus on growth, innovation, and sustainability.
The client requests no contact from agencies or media sales.
The Jack Petchey Foundation is a dynamic Foundation, set up in 1999 by Sir Jack Petchey CBE to inspire and motivate young people and to celebrate their achievements. To date, the Foundation has invested over £180 million in young people across London and Essex. We do this through a range of programmes including our Achievement Awards, our Partnership Programmes and our Internship Programme.
In 2024, the Jack Petchey Foundation proudly celebrated its 25th Anniversary, marking 25 years of empowering young people and recognising their achievements. Over 250,000 young people have been honoured with the Achievement Award during this time, a milestone made possible thanks to the dedication of scheme coordinators. In total, over 1.3 million young people have directly benefitted from our programmes.
We are now looking to appoint to the new senior role of Director of Communications and Engagement. Reporting directly to the Chief Executive Officer, you will steer our communications, PR, marketing, and events to boost our reach and visibility and amplify the voice of young people. As a member of the Executive Team, you will play a crucial role in delivering our new, ambitious strategy, raising our profile and ensuring that we, and the young people and partners we work with, have the greatest possible positive impact through our work.
Strong candidates will have a deep commitment to providing inclusive opportunities for young people, and a significant track record of leading an impactful communications, engagement and public affairs function. Knowledge of youth policy is desirable but not essential. You will bring strategic vision, evidence of managing stakeholder relationships at the highest level, and a track record of delivering high-profile impact through your communications work.
The Foundation has a strong commitment to ensuring that young people are at the centre of our work, that their voices are heard, their views communicated, and their leadership supported. This is an exciting time to join our team as we embark on a new three-year strategy.
The Jack Petchey Foundation was set up to inspire and motivate young people and recognise them for their achievements.




The Director of Finance & Governance is a key member of Helen Bamber Foundation’s Management Team and plays a pivotal role in designing and delivering the organisation’s strategy and approach. The role will lead the finance infrastructure of the organisation and prioritise enabling the organisation’s growth. You will work in close collaboration with the CEO and other members of the Mangement Team to develop the capacity, capability and impetus of the organisation in achieving impact at scale through direct delivery, partnerships and systems change for survivors of torture and trafficking across the UK and globally.
Your priorities will include providing strategic leadership in developing and managing finance and leading on several governance systems and functions, as well as directly leading on specific strategic projects. You will contribute to the development and implementation of a strategy to secure the organisation’s long-term financial health and growth, enabling us to deliver our vision and mission. Together with your Management Team colleagues, you will create an environment, culture, policies, processes and practices which ensure the Helen Bamber Foundation Group is an exemplary place to work.
The role of Director of Finance & Governance is critical to ensuring the Helen Bamber Foundation Group delivers its ambitious strategy to increase impact on all survivors of trafficking and torture. It is an exciting time to be joining us and you will help ensure we build upon our success to date to increase impact and income. We would like to hear from you, whatever your background. We do not believe that prior charity experience is necessary for this role, please do apply if you believe you have the skills, experience and confidence to make a financial and strategic contribution to our ambition to grow impact.
MAIN DUTIES AND RESPONSIBILITIES
Strategic leadership and management
Reporting to the CEO, and working closely with the Management Team and the Board, the Director of Finance & Governance will have responsibilities to:
- Work collaboratively with Management Team colleagues to provide operational leadership and development for the whole organisation, building our capacity and capability to deliver our strategy.
- Work with the CEO to develop robust governance systems and infrastructure that will strengthen accountability, and support growth and deliver impact.
- Lead, manage and develop the Finance Team supported by the Senior Finance Manager.
- Conduct strategic financial planning to support the decision making of the Management team, Board sub-committees and the Board, and report to the Board as appropriate working with the Executive Team Assistant in this regard.
- Oversee and regularly review and update the organisational risk register, including financial and governance risks..
- Act as strategic lead on processes, systems development and internal controls.
Finance oversight and leadership
- Oversee all aspects of finance to enable effective day-to-day running of the Helen Bamber Foundation group and to support the continuous improvement of employee experience.
- Finalise annual financial statements/periodic financial reports (where required), and provide them to the CEO, Board and Board subcommittees for consideration and approval.
- Lead on the Helen Bamber Foundation Group audit process, working with the external auditors.
- Ensuring all statutory and non-statutory reporting requirements are met.
- Lead on budgeting and reforecasting across the organisation, supporting and challenging other teams to predict income and expenditure and make sound financial decisions, presenting to the Board and Board subcommittees.
- Support organisational planning by developing the systems to enable teams to model potential future work - e.g. costs of expansion of an existing programme or modelling potential new programmes and projects.
- Oversee the production of management accounting information, including internal monthly management accounts, quarterly reports for the Board, and financial reports for funders. Develop, maintain and monitor the financial systems of the organisation to ensure the accurate & timely production of these reports.
- Ensure compliance with agreements and contracts in relation to banks and external service providers.
- Monitor and report on the overall funding status, and ensure the timely reporting on grants is well supported.
- Support the preparation of applications for fundraising. Conduct financial analysis and review of existing and proposed strategic programmes, projects, and campaigns, contributing to decision making in this area.
- Oversee staff payroll, handling of petty cash and banking of donations, management of activity fees and credit control process.
Governance
- Work with the CEO and Executive Team Assistant to ensure that governance arrangements are fit-for-purpose, compliant and embody the spirit of partnership which defines the Helen Bamber Foundation Group.
- Support the Board and Board sub-committees, producing papers, and monitoring actions.
- Manage the organisational risk register including updating and monitoring of actions and Board discussions.
- Work with the Board to continue the development of outstanding governance policies and practices.
- Work with the CEO to develop and evolve the induction and training schedules for Trustees.
- Act in the capacity of Company Secretary.
Additional duties
- Act at all times as an ambassador for the Helen Bamber Foundation Group representing us at internal and external events.
- Perform any other task assigned by the CEO or Board.
PERSON SPECIFICATION
Experience
- A relevant professional qualification in accountancy (CIMA, ACA, ACCA, CIPFA) or substantial relevant finance experience.
- Track record of achievement in a senior strategic-level financial management role.
- Demonstrable financial leadership and a thorough understanding of best practices in setting and managing budgets and oversight of day-to-day financial management.
- Experience of preparing financial statements, consolidated accounts and seeing through the audit process from start to finish, including dealing with external auditors.
- Proven track record of building, developing and managing teams.
- Demonstrable experience in working successfully as part of a senior leadership team.
- Experience of managing change and growth.
- Knowledge and experience of charity finance would be an advantage.
- Experience of operating at a senior level within a role which requires an organisation-wide, cross-functional perspective on issues, challenges and opportunities would be an advantage.
Skills and Abilities:
- Ability to build trust and respect internally and externally, including with trustees, partners and clients.
- Ability to demonstrate tact and diplomacy.
- Ability to work at pace and across multiple projects whilst maintaining exemplary accuracy and quality of work.
- Ability to demonstrate strategic management capability.
- Strong collaborative approach to team working and ability to lead and motivate staff teams and external stakeholders.
- Ability to produce high quality communications for a range of stakeholders including representing the charity as needed.
- Ability to think laterally and develop creative and innovative solutions.
- Advanced computer skills in MS Office programs, particularly Excel.
- Demonstrable commitment to the Helen Bamber Foundations Group’s core values.
APPLICATION PROCESS
The first stage is to complete on our online application form on our website by 9am on Monday 23rd June 2025
The website form will asked you to:
- Upload a short covering letter. Please tell us why the position appeals to you, and how your skills and experience demonstrate your suitability for the role. Please also state in your covering letter when you would be available to start the role.
- Upload your current CV.
- Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional, and this information will not be available to members of the selection panel.
SELECTION PROCESS
Longlisted candidates are scheduled to be invited to a short introductory online interview of 15 minutes on Monday 30th June 2025.
Shortlisted candidates are scheduled to be invited to interview on the 11th July 2025 and will be conducted either in person at our office or where needed via Zoom.
We give Survivors of trafficking and torture the strength to move on.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Role title
Operations Officer
About Us
Spring Community Hub exists to ensure that no one in our Southwark community goes hungry. But we don’t just provide food:
We work alongside people to help them escape poverty, build confidence, and find community.
Our principal activity is the prevention of food poverty and food insecurity by offering culturally appropriate food, fresh fruits, and
vegetables as well as dietary and religiously appropriate food which we have continued to run at our five-week sessions to local people for as long as they address the underlying cause.
We also provide a range of wraparound support, including advice services, particularly around employment and immigration through our Back2Work Team, Holiday Clubs for Children, Youth Groups, a Clothing Bank and our Spring Up Women’s group.
Mission
The mission of SCH is that through a 'Community Hub’ and full activity programme, local people in or at risk of crisis will be supported along their journey to move on and achieve full social, economic and emotional independence to live healthy lives in a community which supports each other.
Vision
Our vision at Spring Community Hub is to tackle food insecurity and hunger before people find themselves in crisis. We want to see equality in our communities and be a vehicle for positive and lasting change in our clients so that they never need a Food Bank again.
Values
These are our Principles, ideals, and characteristics that define the culture, standards and aspirations of the organisation.
An organisation that is driven by people with integrity and commitment to the cause. We believe in leadership, development, growth, and continual learning.Ensuring fairness, equity and equality. Creating a place of respect, kindness and dignity for all. A healthy environment where people have fun and can be creative.
Salary £12, 979.20 per year
Permanent Contract. ( Subject to further funding )
Part-Time, 16 hours over 4 days
Monday, Tuesday, Wednesday, and Friday 9 am - 2 pm ( With 1 hour Unpaid Lunch Break )
5-week Annual Leave plus Bank Holidays.
Working from our offices & Centres across Southwark/ Lewisham and Havering and in the community/outreach locations
Hybrid can be discussed during an interview, and Flexible Hours are Also Available. There will be work/ training outside of office hours, with time off in lieu given
Main Purposes of Job and Key Tasks
We are seeking a highly organised and quick-witted Operations Officer to join our dynamic team at Spring Community Hub. The ideal candidate will have experience in operations or project management and excel at managing multiple priorities simultaneously. This role is crucial in supporting the day-to-day operations of the organisation and ensuring smooth workflows across various departments.
In addition to their primary operations duties, the Operations Officer will also play a key role in recruiting and managing volunteers, organising events, and assisting with fundraising activities. The Operations Officer will support impact, monitoring, and evaluation tasks to help demonstrate the effectiveness of our programs to funders and stakeholders.
This is an exciting opportunity for an experienced candidate, preferably from a project delivery or impact measurement and evaluation background.
Primary duties include:
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Administrative and Office Support: Provide daily administrative support to the Operations Manager and team, including scheduling meetings, managing calendars, coordinating logistics, handling correspondence, and overseeing general office administration functions such as phones, mail distribution, supply orders, and facilities management.
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Project Management Support: Assist with project planning and execution, ensuring that timelines and deliverables are met. Help prepare project documentation, track progress, and provide updates to stakeholders. This includes running reports via our CRM system and other tools.
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Process Improvement: Identify areas for process improvement within the operations team and assist in implementing new procedures to increase efficiency and productivity. Contribute to maintaining a quality assurance schedule and support various business support functions.
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Communication and Collaboration: Act as a liaison between different departments to facilitate smooth communication and collaboration. Provide timely updates on project status and operational activities, ensuring transparency and alignment across the organisation.
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Problem Solving: Address operational challenges promptly and effectively, demonstrating quick thinking and resourcefulness to resolve issues as they arise.
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Inventory and Resource Management: Assist in managing inventory and supplies, ensuring timely procurement and distribution of resources to meet departmental needs.
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Volunteer Recruitment and Management: Lead the recruitment, onboarding, and management of volunteers, building strong relationships and fostering a positive and inclusive volunteer culture. Recognise and appreciate the contributions of volunteers and provide them with support and training as needed.
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Event and Fundraising Management: Organise and manage events and fundraising activities, including planning, logistics, coordination, and execution. Work with the team to develop and implement strategies to achieve fundraising goals and ensure successful events that engage the community and stakeholders.
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Customer and Stakeholder Support: Provide exceptional customer service by responding to inquiries and resolving issues with professionalism and efficiency. Represent the organisation at external meetings and events with community partners, local authorities, funders, and other key stakeholders.
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General Office Administration: Support the smooth running of the office by handling routine executive support tasks, event planning, and general office administration. Assist with recruitment processes for staff and volunteers, including job postings and duties related to new hires.
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Compliance and Safety: Ensure adherence to Health and Safety guidelines, risk assessments, and safeguarding measures. Comply with SCH policies and procedures regarding the operation of services and policies.
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Supporting Impact, Monitoring, and Evaluation: Occasionally assist the impact, monitoring, and evaluation (IM&E) function by supporting data collection and analysis, preparing reports, and contributing to the development of data collection tools. Help with the production of reports for internal and external audiences as needed.
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There will be some out-of-hours working occasionally for Events / Development/ Training sessions according to the needs of the business - which you will be able to arrange time off in lieu with your Line Manager.
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The post holder will be required to be flexible to the changing needs of the organisation and as such undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the CEO, Senior Leadership Team and Trustees.
Person Specification
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Organisational Skills: Exceptional organisational skills with the ability to manage multiple tasks and priorities effectively.
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Communication Skills: Excellent verbal and written communication skills, capable of articulating ideas clearly and concisely.
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Problem-Solving: Strong problem-solving skills with the ability to think on your feet and adapt to changing circumstances.
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Attention to Detail: Keen attention to detail and a commitment to accuracy and thoroughness.
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Technology Proficiency: Proficient in Microsoft/Google Office (Word, Excel, PowerPoint) and experience with project management software (e.g., Zoho, Trello) is a plus.
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Team Player: Ability to work collaboratively in a team environment while also being capable of working independently and taking initiative. A self-motivated, organised, and methodical approach to work with excellent time management skills.
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Interpersonal Skills: Excellent interpersonal skills and the ability to engage appropriately with a wide variety of people, including colleagues, volunteers, partners, and stakeholders.
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Event and Fundraising Skills: Experience in organising events and managing fundraising activities, including planning, logistics, and community engagement.
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Adaptability: Open to change and continuous improvement, with a proactive approach to learning and training as required by Spring Community Hub.
Additional Requirements:
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Flexibility: Willingness to occasionally work outside standard hours for events, development sessions, or training, with time off in lieu of arranged with your line manager.
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Compliance: Understanding of confidentiality, GDPR implications, and the importance of record-keeping and other safe working practices..
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Personal Attributes: Compassionate and empathetic, with a genuine interest in the well-being of others. Ability to remain calm in challenging situations and reinforce boundaries.
This role is subject to a Disclosure and Barring Service (DBS) check.
Commitment to Equal Opportunities
All Staff, Contractors, Freelancers, and Volunteers have a legal and moral responsibility to ensure that Spring Community Hub is free from discrimination, harassment, and bullying
We are an equal opportunities employer and we welcome applications regardless of sex, gender, and race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of Significant Poverty or Inequality and any other matter which causes a person to be treated with injustice.
We believe diversity is a strength, and our aim is to make sure that SCH reflects the communities we serve.
SCH is consciously working towards our organisation being a place where everyone can bring out their skills and talents and make their best contribution to our mission to support our guests along their journey to move on and achieve full social, economic, and emotional independence to live healthy lives in a community that supports each other.
We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of Significant Poverty and Inequality and people from all marginalised groups, communities, and backgrounds.
Responsible for staff/equipment
Volunteers/Phone/Laptop
Reporting to…
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Operations Manager
Why Join Us / Benefits
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A warm, welcoming, and passionate working environment.
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People-focused with a friendly and supportive workplace culture
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We are a London Living Wage Employer
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An active commitment to equality and diversity
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We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and Volunteers.
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Generous annual leave entitlement: 33 days annual leave (including bank holidays)
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Company pension scheme.
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Frequent Team Away Days and Celebrations, as part of a friendly and collaborative team
How to Apply
Fill in the application form. You will then be asked to submit your CV.
Please also include the names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after the interview for the successful candidate)
Closing Date: Interviews to be held Virtually:
Application process:
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Complete our Application form
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Submit your CV with a Supporting Statement.
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Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview
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If you are shortlisted from the Telephone Interview, you will be invited to a formal interview, which will consist of the following:
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A Presentation topic will be shared with you in advance
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60-minute Panel Interview with members of the SLT / Board of Trustees - Questions will be shared with you before the interview so that you can prepare.
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Role-specific Practical Task
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Head of Compliance and Development to discuss how we can help.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for someone who’s excited by a challenging role that stretches their skills, builds new ones, and offers real variety. You’ll help align the story of what we do with how we use our resources, embedding our branding across all communications and bringing our mission to life. We actively encourage personal and professional development through training, mentoring, and hands-on experience.
ECHO is a charity that is independent from but works closely with the NHS Guy’s and St Thomas’ heart care network (47 hospitals) to support children affected by a heart condition and their families. We’re seeking a highly organised, results-oriented team player, with excellent writing and content-creation skills, to build active engagement with our community of families, professionals and fundraising supporters. This role will suit someone confident to take initiative who enjoys teamwork, creativity, variety, and ‘putting jobs to bed’, who can balance the many short-term deadlines of two different focus areas with some longer-term pieces of project work.
As a small organisation with programmes of family support, youth work, corporate and individual fundraising, we offer the successful applicant exposure to build skills, from concept to delivery, on a wide range of project areas.
Key tasks
Communications (60% of time)
- Deliver engaging communications across social media, media outlets, newsletters, and publications by leading on ECHO’s Communications Plan and content creation.
- Strengthen ECHO’s brand and visibility by applying and championing consistent brand and style guidelines.
- Support fundraising and storytelling by producing e-newsletters, reports, and working with a designer on our annual newsletter to showcase impact.
- Inform and empower families by keeping ECHO’s website and private Facebook group updated with reliable, relatable content, and collaborating with partners to produce patient information resources.
Administration (40% of time)
- Deliver memorable experiences for families and young people by managing event logistics, handling enquiries, coordinating entertainment, and ensuring smooth registration and follow-up.
- Strengthen supporter relationships by coordinating the timely sending of T-shirts, certificates, thank-you letters, and other engagement materials.
- Enhance team efficiency by drafting meeting agendas, circulating papers, taking accurate minutes, and keeping the office environment well-organised and well-stocked.
- Provide high-level administrative support to the CEO by managing day-to-day tasks with sensitivity, discretion, and attention to detail.
This list does not cover every aspect of the role but will give you a flavour of the combination of taking a lead and hands-on work the job requires. Your days will be busy but controlled! There’ll be a lot to pack in, but, as the only comms and admin person, you’ll have scope to prioritise where your time and focus will get the best results. You’ll work across all our teams gathering, packaging, and sharing their news and information and supporting them to deliver with efficiency and high impact. If you like a ‘no-two-days-are-the-same’ environment and the ‘mucking in together’ dimension of a smaller charity, ECHO could suit you well.
Please see attached the full job description
Application through CV with supporting covering letter. No agencies please.
Closing date Monday 23rd June. Interview Thursday 3rd July
The client requests no contact from agencies or media sales.
Prospectus is excited to be partnering with our client to recruit their new Fundraising Director. The organisation is the only Jewish Community Centre of its kind in the UK, serving as a dynamic, cross-communal hub for Jewish arts, culture, education and social action. Their purpose built venue in North London opened in 2013 and plays host to over 150 events and activities every week.
The Fundraising Director will be responsible for the income budget which will reach £3.5m+ by 2031, constituting around 60% of JW3’s income overall. As a key member of the centre’s Senior Leadership Team, you will lead and motivate the fundraising team and will work closely with the CEO and Trustees to achieve long-term sustainable income growth. Specifically the Director will manage and deepen the charity’s relationships with key funders and stakeholders and identify opportunities to develop new relationships HNWIs, corporates and trusts and foundations.
The selected candidate will have extensive experience as a senior fundraising leader with a track record of achieving income targets. You will ideally have a proven ability to making the ask and engage confidently and effectively with a range of audiences. You will have personal experience of managing relationships with individuals, trusts and foundations and corporates and enjoy providing bespoke, compelling ideas for supporters to support.
If you have any disability and would like assistance with completing an application then please contact Ryan Burdock at Prospectus. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
At Prospectus we invest in your journey as a candidate and are committed to supporting you in your application. In order to apply please submit your CV in the first instance and begin to prepare your supporting statement. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to speaking with you soon.
BAPM Team Administrator
£26,372 pa pro rata plus excellent benefits
Home-based or London WC1 if preferred
35 (or 28) hours per week
Fixed-term contract for one year, with likelihood of extension
The Team Administrator for the British Association of Perinatal Medicine (BAPM), is a varied and vital role in which you will provide administrative support for the Association’s activities, such as supporting the working and steering groups, minute taking, managing the application process, adding events to our website and sending email newsletters.
As Team Administrator for the BAPM, you will manage the administration for the BAPM endorsement process and run the administration for the student essay competition and the BAPM Awards.
Reporting to the BAPM Chief Executive, you will work as part of a team of five staff members, therefore flexibility of duties and roles will be required. As a crucial member of a small team, it is essential for you to develop and maintain an understanding of perinatal issues in order to appreciate the wider impact of BAPM’s work. Ideally the role is for 35 hours per week but 28 hours per week can be offered for the right candidate.
Educated to a good standard, you should have substantial experience of providing administrative support to a busy team and be capable of prioritising competing demands and delivering to deadlines. With experience of organising online meetings and taking notes, ideally you will have a background in using online forms to collect and present data and be adept at managing a shared email inbox, running webinars and updating websites using a content management system.
An excellent team player with outstanding organisational, communication and customer service skills, you should be self-motivated and have the ability to act in a professional manner and manage sensitive and confidential information.
The ability to undertake occasional travel for BAPM meetings and conferences would be desirable.
The role is home-based with the option of London desk space working if preferred.
The British Association of Perinatal Medicine (BAPM) is a professional association and charity established to improve the standard of perinatal care in the UK. Our members are neonatologists, obstetricians, nurses, midwives and other health professionals who work in practice, teaching and research into all aspects of perinatal medicine. BAPM is a specialty group of the Royal College of Paediatrics and Child Health (RCPCH).
The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.
The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.
Closing date: 22 June 2025.
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.



The client requests no contact from agencies or media sales.
We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £43m. Guided by the Parkinson’s community, we’ve shaped our strategy ‘Every Parkinson’s Journey’ for 2023 to 2026’. Our strategic aims are focused on improving access to health and care; improving our community offer and continuing with our groundbreaking research.
About the role
Our people are critical in helping us to achieve our strategic aims. We want to continue to develop and maintain a culture that is empowering, where all staff and volunteers feel supported and valued.
We are looking for an experienced Head of People to deliver both strategic leadership and operational excellence across all people functions.
Leading a team of 11, you will provide strategic business partnering and support across the organisation, ensuring the quality of experience and wellbeing of everyone that works at Parkinson’s UK, driving forward a culture of listening, and supporting our people to embrace and deliver change.
What you’ll do:
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Lead, coach, mentor and develop the People team and People Partners to deliver the operational and strategic people requirements across the entire people portfolio
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Work in partnership and provide coaching, direction and support to Executive members (including the CEO) and leaders to enable them to deliver their teams plans and strategies
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Provide professional people advice, guidance and support with an up to date employment law input on a wide range of strategic and operational people issues. This will include leading on complex areas of change and providing guidance on employee relations cases
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Manage the people and establishment budgets and plans, setting the annual process ensuring effective financial control through the monitoring and review of the monthly management accounts.
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Work in partnership with the Associate Director of People & Culture in delivering the strategic agenda, People & Culture Strategy.
What you’ll bring:
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Proven experience working as a People lead that includes, strategic Business Partnering and organisational change and restructures
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Demonstrable experience of managing complex employee relations issues including disciplinaries, grievances, appeals and performance management. This includes ETs and the interpretation of legislation for the purposes of internal policies and advice
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Proven experience of coaching and leading teams of professionals
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Experience of influencing and challenging executives within an organisational setting
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Ability to resolve difficult situations and problems that are people focused with proven attributes and approaches to reach logical, fair and inclusive outcomes
It’s a particularly exciting time to be joining Parkinson’s UK as the Board and Executive Leadership Team will be starting to shape our new strategy for 2027 onwards. We would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home up to two days a week. You’ll be required to cover your own travel expenses to the office.
Interviews for this role will be held on:
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04 June - for a brief 1st stage interview
- 16 June - for a 2nd stage interview and assessment process
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

The client requests no contact from agencies or media sales.
There are over 900,000 people with dementia in the UK. This will increase to over one million by 2025 and 1.6 million by 2040.
Our client is the specialist dementia nurse charity. Their nurses, called Admiral Nurses - whom they continually develop - provide life-changing support for families affected by all forms of dementia, including Alzheimer’s disease.
Over the last five years, our client have increased what they can deliver for families living with the effects of dementia by significantly expanding their clinical services, increasing their income, and their national awareness. Our client’s new strategy see the organisaion continuing this growth, underpinned by a strong structure, stable finances and a great culture.
Director of Nursing Services
Salary: £100,000 to £117,000, plus good benefits. NHS pensions can be transferred.
Location: Remote, managing a remote, UK based team, with travel to the London office, for stakeholders meetings and UK wide.
This is an exciting time to join the organisation, as over the past twelve years, our client has grown from 24 to over 300 staff, from £1 million to a near £30 million charity, and from 84 to 442 Admiral Nurses.
Firmly rooted in the organisation’s values, this sustainable growth has meant making a real difference to families living with the effects of dementia and the complexities it can bring. Continuing to increase the number of Admiral Nurses is a central part of our client’s next strategy, set to launch in September.
The newly created post of Director of Nursing Services is key to the future development of clinical services delivered by our client and covers their Helpline, Clinics and Consultant Admiral Nurses. As a member of the Executive Team, the Director will work closely with the CEO & Chief Admiral Nurse and colleagues in the Executive Team.
The Director of Nursing Services will:
- Strategically plan, develop, and implement clinical service delivery through the organisation as they grow.
- Lead the implementation of effective clinical interventions.
- Ensure the delivered services are designed to enhance the clinical services, aligned to best practice.
We are seeking:
- A qualified senior nurse (Head of Nursing and above) with a live registration.
- A proven leader with a track record of working closely with and supporting clinical teams.
- A commitment to the organisation, its vision and values.
Our client is committed to achieve greater diversity in its Executive Team and Board and welcomes applications regardless of sex, gender, race, age, sexuality, belief or disability. They are a Disability Confident employer and welcome you to disclose any disabilities, as those meeting the minimum criteria for the role who disclose a disability will be progressed to interview.
For further information and details on how to apply, please click ‘Redirect to Recruiter’.
Closing date: Monday 9th June 2025
Interviews with Prospectus: 12-16th June 2025
Interviews with Client: 20th June 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.
At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.
Some of the things that we are looking for in our Finance Manager:
- Development and adaptation of standard accounting systems, processes and practices.
- Experience of providing financial management services to internal stakeholders including preparation and presentation of reports.
- Proven budget management experience with the ability to undertake financial analysis, forecasting and the preparation of year-end financial statements.
- Proven experience of preparing and monitoring business plans, including detailed cash flow/income/expenditure forecasts.
- Proven experience of operating computerised financial and accounting systems and reports (particularly Quickbooks Online).
- Substantial proven experience in financial management.
- Understanding and experience of operating a payroll system.
- Current CIMA, ACCA, ACA or CIPFA qualification.
- Evidence of continuing professional development.
Some of the things you would be responsible for as a Finance Manager:
- Preparing regular management accounts and financial performance reports, including any additional analysis as required.
- Providing financial reports and support to colleagues at EG, including regular meetings, sharing of budgets, and financial performance against budget.
- Preparing financial and cash flow forecasts in conjunction with colleagues to inform EG strategy, discussing risks and implications with the CEO.
- Preparing the annual budget in conjunction with colleagues and present these with the CEO to the Finance Committee and Board for approval.
- Supporting the CEO in presenting the financial position to the Board of Trustees and other key stakeholders.
- Preparing year-end accounts that meet statutory reporting obligations.
- Managing the external audit process and being the primary contact with external auditors to resolve their queries.
- Maintaining records of designated and restricted reserves and working with colleagues to ensure these funds are regularly reconciled and status of funds balances is reported to the relevant committees.
So, if you hold optimism for change, advocate for social justice, have in-depth understanding of financial processes and have a positive “can do” attitude, we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do.
Emmaus Greenwich supports people to move on from homelessness




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Pathfinders Neuromuscular Alliance is seeking a strategic and creative Communications, Engagement and Policy Manager to lead our outreach, advocacy, and communications efforts. This part-time leadership role is ideal for someone passionate about empowering disabled communities, building influence, and shaping impactful campaigns in a flexible, supportive work environment.
Job Title: Communications, Engagement and Policy Manager
Location: Flexible (with occasional travel required)
Reports to: CEO
Salary: £17,280-18,720 gross per annum (£36,000-£39,000 FTE)
Hours: Part-time, 18 hours per week
About Pathfinders Neuromuscular Alliance
Pathfinders Neuromuscular Alliance is a charity dedicated to empowering, supporting, and advocating for individuals living with neuromuscular conditions. Our mission is to ensure that those affected by these conditions have access to the resources, representation, and information they need to live fulfilling and independent lives.
Job Summary
We are looking for a creative, driven, and collaborative Communications, Engagement and Policy Manager to lead on internal and external communications and to deepen engagement with our members, stakeholders, and the wider community. This is a key role in growing our influence, raising awareness of our work, and supporting our mission to empower people with neuromuscular conditions. Your work will ensure that our user base remains actively engaged, well-informed, and central to our projects and campaign planning. You will oversee an Engagement Officer, Social Media Officer, and Campaigns and Advocacy Officer, working collaboratively to amplify our impact, strengthen user connections, and further our mission.
Key Responsibilities
1. User Engagement and Relationship Management
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Develop and implement strategies to enhance engagement with our users across projects, events, and online platforms, ensuring their voices are integral to our work.
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Work with the Engagement Officer to design and coordinate events, workshops, and other engagement activities, both in-person and online, that support community connection and provide valuable resources to users.
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Gather and analyse feedback from users to ensure our services, content, and campaigns remain relevant and responsive to their needs.
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Manage the CRM and membership of the charity in line with the membership policy.
2. Content Creation and Communications
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Develop and implement a communication strategy for the organisation to set our key messages, approach and KPIs for engaging with individual, community and professional audiences as well as for internal communications.
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Support the Social Media Officer in developing and implementing a communications plan in particular focused on our social media based activities and content creation.
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Oversee and produce high-quality content for digital platforms, newsletters, reports, and publications that engage and inform our audience.
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Lead on creating and placing feature articles, policy briefings and press releases, and serve as the main media contact to ensure consistent, clear messaging.
3. Policy, Campaigning, and Advocacy
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Work with the CEO to develop and implement, through the Policy and Campaigns Team, a campaigns strategy that responds to the needs of the neuromuscular community and creates positive, meaningful change for our community.
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Collaborate with the Campaigns and Advocacy Officer to formulate and promote evidence-based policy positions, engaging key stakeholders in government, healthcare, and related sectors.
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Support the Campaigns and Advocacy Officer to expand the Pathfinders advocacy service and drive referrals to the service.
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Represent the organisation at events, sector meetings, and forums to build our profile and increase our influence on policy issues relevant to our community.
4. Team Leadership and Development
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Manage, support, and foster the professional growth of the Engagement Officer, Social Media Officer, and Campaigns and Advocacy Officer, building a collaborative and empowered team.
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Set team objectives and KPIs, monitor progress, and provide regular feedback to ensure alignment with organisational goals and impact.
5. Stakeholder Engagement and Partnership Development
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Cultivate relationships with relevant stakeholders, including influencers, partner organisations, funders, policymakers, and the neuromuscular community.
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Work closely with the CEO to manage community partnerships, ensuring alignment with organisational goals and expanding opportunities for user engagement.
6. Organisational management
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Support the CEO with the overall running of the organisation by attending meetings of the management committee as a member of the Senior Leadership Team, taking on additional tasks as agreed.
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Provide contingency support to the Senior Leadership Team to cover essential tasks such as reporting hours to our payroll team in the event of staff absence.
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Maintain an overview of projects and teams across the organisation to provide short-term management and HR support in the event of staff shortages or incapacity.
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Review, approve and document payments in the charity using our software and finance process.
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Support the development of funding bids and project plans for introducing new projects.
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Represent the Senior Leadership Team at external events and in meetings with Trustees and Members.
Qualifications and Experience
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Bachelor’s degree in communications, public policy, engagement, or a related field (or equivalent experience).
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3-years experience in a communications, policy, or engagement role, ideally within a charity or non-profit setting.
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Experience engaging directly with user communities and developing outreach initiatives.
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Strong writing and editing skills with experience producing content for a variety of platforms including Youtube.
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Experience managing a small team to achieve strategic objectives.
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Knowledge of or strong interest in the healthcare, disability, or neuromuscular sector is desirable.
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Lived experience of a neuromuscular condition is desirable but not essential.
Skills and Attributes
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Strategic thinker with the ability to balance advocacy, engagement, and communication initiatives effectively.
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Strong interpersonal and communication skills, with a demonstrated ability to build relationships across diverse audiences.
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Ability to manage multiple projects, prioritise, and maintain high standards under tight timelines.
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Proficient in social media management, content creation, and analytics.
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A commitment to advocating for and advancing the rights of individuals with neuromuscular conditions.
What We Offer
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The opportunity to make a meaningful impact within a purpose-driven, supportive organisation.
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Flexible working arrangements to promote work-life balance.
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Ongoing professional development opportunities and the chance to lead impactful campaigns and user engagement efforts.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Service Officer
About Us
Spring Community Hub exists to ensure that no one in our Southwark community goes hungry. But we don’t just provide food:
We work alongside people to help them escape poverty, build confidence, and find community.
Our principal activity is the prevention of food poverty and food insecurity by offering culturally appropriate food, fresh fruits, and vegetables as well as dietary and religiously appropriate food which we have continued to run at our five-week sessions to local people for as long as they address the underlying cause.
We also provide a range of wraparound support, including advice services, particularly around employment and immigration through our Back2Work Team, Holiday Clubs for Children, Youth Groups, a Clothing Bank and our Spring Up Women’s group.
Mission
The mission of SCH is that through a 'Community Hub’ and full activity programme, local people in or at risk of crisis will be supported along their journey to move on and achieve full social, economic and emotional independence to live healthy lives in a community which supports each other
Vision
Our vision at Spring Community Hub is to tackle food insecurity and hunger before people find themselves in crisis. We want to see equality in our communities and be a vehicle for positive and lasting change in our clients so that they never need a Food Bank again.
Values
These are our Principles, ideals, and characteristics that define the culture, standards and aspirations of the organisation.
An organisation that is driven by people with integrity and commitment to the cause
We believe in leadership, development, growth, and continual learning
Ensuring fairness, equity and equality
Creating a place of respect, kindness and dignity for all
A healthy environment where people have fun and can be creative
Salary £16,224 per annum
Permanent Contract. ( Subject to further funding )
Part-Time, 20 hours over 5 days
Term Time
Monday, 1 pm - 6 pm
Wednesday 1 pm - 6 pm
Thursdays - 1 pm - 6 pm
Fridays 9 am - 2 pm
Saturdays 9.30 am -2.30 pm
(including 1 hr unpaid lunch)
School Holidays
Monday - 9 am-2 pm
Tuesday - 9 am - 2 pm
Wednesday 9 am - 2 pm
Thursdays 9 am - 2 pm
Saturdays 930 am - 230 pm
(including 1 hr unpaid lunch)
Working - from our Offices and Centres and in the community/outreach locations
The post holder must be flexible to work evenings and weekends to meet client and community needs.
There will be work/training outside of office hours, including evenings and weekends, with appropriate time back in lieu.
Main Purposes of Job and Key Tasks
Do you have an empathic personality and want to work in a challenging but rewarding field? Spring Community Hub has an exciting opportunity to recruit a Service Officer
The Service Officer will play a crucial role in supporting the mission of our charity by providing comprehensive assistance and advocacy services to individuals and families in need. This position will involve engaging with diverse communities and ensuring that all services are delivered with cultural sensitivity.
The Service Officer will work collaboratively with staff and volunteers to deliver Food Bank services, Activity Camps, and Afterschool club, advice and advocacy support, clothing assistance, cooking programs, and Social Supermarket Operations, as well as support initiatives for the elderly, individuals experiencing poverty and isolation, and families with children.
The post holder must be an enthusiastic and motivated person to coordinate and manage our Food Banks, Community Café, and Social Supermarket, including the supervision of its volunteers/staff, as well as planning, organising, and implementing supermarket collection.
The post holder will be required to be flexible to the changing needs of the organisation and as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the Leadership Team/ CEO and trustees.
About the Role / Key Responsibilities
Programme Planning, Delivery and Implementation
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To design and deliver the Activity Camps and After School Club Programme calendar, curriculum, and events that are outcomes-focused, educational, and engaging, and enable young people to develop a range of skills appropriate to their needs.
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Working with Children, young people, and their families to build services that meet their needs, wants, and aspirations of the individual.
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Work in Collaboration with the Leadership Team to oversee the work of the Spring Activity Camps Coordinators to design and develop a range of activities, workshops, and programmes to meet the needs of our children, young people, and their families
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Collaborate with other staff members, volunteers, and external partners to deliver engaging, fun, and impactful activities
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Ensure all activities align with the organisation's mission and values and promote personal growth, inclusivity, and well-being.
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Oversee and coordinate the operations of Food Services
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Assist clients in accessing food bank services, ensuring they receive the necessary support with dignity and respect.
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Maintain inventory management for food items and coordinate food drives and partnerships with local suppliers.
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Developing and coordinating effective stock control systems, arranging timely transportation of collections and deliveries, and meeting legislative standards - i.e., Health & Safety/Environmental Health.
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Provide and oversee assessments of guests, customers, and service users on a one-on-one/group basis to ensure they receive adequate advice/signposting and support on benefits, housing, financial support, and other relevant issues impacting clients' well-being. Work in collaboration with the Advice and Advocacy team.
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Advocate on behalf of clients to secure access to necessary resources and services.Stay updated on the relevant policies and available community resources.
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Oversee the operation of the clothing bank, ensuring that items are organised, available, and of good quality for clients..
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Develop and oversee cooking workshops that celebrate cultural diversity and promote healthy eating practices.
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Collaborate with local chefs or volunteers to create a welcoming environment for participants.
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Oversee in the day-to-day operations of the social supermarket, ensuring a welcoming atmosphere for customers.
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Engage with elderly clients and those experiencing isolation to provide companionship, support, and resources related to their specific circumstances.
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Work on outreach programs targeting vulnerable populations to provide suitable assistance.
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Educate the team on nutritional options and food
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Lead or assist in after-school clubs and programs that promote educational engagement, social skills, and personal development for children.
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Support families to identify their needs and connect them with appropriate services and resources.
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Represent Spring Community Hubs Service and project at relevant forums and meetings across the Borough and at a London/National level
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Ensure that all processes and procedures in the SCH manual are being followed
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Ensure that the foodbank meets health and safety/environmental health standards in all its locations
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Bring to the attention of the Service Manager any concerns about the running of the project or its future sustainability
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Oversee the food Services in conjunction with the Service Manager
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Organise and run food collections in conjunction with Hub support
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Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.
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Keeping up to date with legislation and policy related to the Service and making any necessary modifications to accommodate changes.
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Overseeing stock orders and working in collaboration with the Hub support and Finance department.
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Comply with SCH policies and procedures regarding the operation of services and policies
Strategy, Stakeholder Management, Leadership, and Management
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Representing the organisation on a strategic level at external meetings and events with Community partners, Local Authorities, Funders, and other key stakeholders
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Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.
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Foster relationships with local organisations, community leaders, and stakeholders, and participate in community outreach initiatives to raise awareness about available services and encourage community involvement.
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Maintaining relationships with suppliers, community groups, Schools, Libraries, supermarkets, and other stakeholders.
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Supervise the work of the Activity Camp Coordinators, Bank Staff, Volunteers, and Facilitators during Camp and Activity Sessions
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As one of the Deputy Safeguarding Leads, manage any concerns about a child, young person or family's welfare effectively and share concerns with the Leadership Team and other DSLs.
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Actively contribute to and participate in AGMs, Away Days, Team Meetings, Development Sessions, and other Internal Meetings
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Support in the rolling recruitment of Coordinators, Bank Staff, and Volunteers to meet the needs of the service.
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Work with the Leadership Team to ensure up-to-date Employment, Training, and other HR records for all Staff and Volunteers within the Team, and work in collaboration with the Business Support Team
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Work with the Leadership Team to ensure the service and Resources are used effectively within designated budgets, including the reimbursement of expenses.
Camps and Event Management:
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Coordinate and oversee the planning, logistics, and execution of SCH Holiday Camps, Afterschool Camps and Events.
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Ensure adherence to Health and Safety Guidelines, Risk Assessments, and appropriate Safeguarding measures.
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Manage Camp staff, volunteers, and external contractors during activities and events, creating a positive and inclusive atmosphere.
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Liaise with schools, organisations, local authorities, and volunteers to explore ways of sustaining and improving the provision.
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Promote and market the project through outreach to schools and other community groups in Southwark/Havering and surrounding areas, and organise bookings.
Volunteer Management:
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Work in collaboration with the Leadership Team and Business Support Team to recruit and train Volunteers.
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Oversee and manage the volunteers in the team who support activities and events, providing necessary guidance and supervision.
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Work with the Leadership team to foster a positive and inclusive volunteer culture, recognising and appreciating their contributions.
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Work with the leadership Team to monitor and evaluate volunteer performance and provide constructive feedback, reports, and support as needed.
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Coordinate and oversee all Food Service / Project volunteers, and oversee the volunteer timetable to ensure the best use of volunteers
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Coordinate the volunteer team at the warehouse and oversee groups of corporate volunteers, school groups, and other youth groups visiting to help.
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Ensure that volunteers are trained to undertake responsibilities within the warehouse and to meet the relevant legal requirements. This could include basic food hygiene, first aid, evacuation procedures, manual handling and lifting, health and safety, and fire procedures
Administration and Reporting:
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Maintain accurate records of activities, participant attendance, incidents, Impact Reporting, Monitoring and Evaluations, including referral processes, and ensure the requirements of Data Protection, Quality Assurance, Funding, and Compliance are met.
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Prepare regular reports for all the Projects highlighting progress, challenges, and recommendations for improvement.
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Work within agreed budgets for activities, Camps, and Pastoral Care Services, ensuring efficient resource allocation.
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Ensure that local data is entered into the database
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Maintain accurate records of client interactions, services provided, and outcomes achieved for reporting and evaluation purposes.
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Provide regular updates to the Leadership Team on service delivery and community needs.
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Produce monthly project reports and keep the CRM/ Database updated
Person Specification
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Experience in working with children and young people, in particular individuals who are experiencing significant Poverty and Inequality and may also have multiple and complex needs.
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The ability to communicate effectively with a wide variety of people and establish and maintain good working relationships with Partners and external stakeholders
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Proven Line Management and Supervisory experience
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Willingness to undertake further training as required by Spring Community Hub
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Commitment to the concept of continuous improvement of procedures and practices
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Ability to remain calm in challenging situations and reinforce boundaries
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Ability to support people in managing difficult feelings, and communicate their needs effectively
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Knowledge of best practice for lone working, data protection, and safeguarding adults
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Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies
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Strong sense of self, and ability to set and maintain boundaries and lead by example
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Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
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Excellent listening skills
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Ability to work collaboratively with colleagues and others.
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Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way
Qualifications and Skills:
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Qualifications/Experience in a relevant field (e.g., social work, Counselling, psychology, Information Advice and Guidance, Education, or related disciplines). A master's degree is desirable.
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Proven experience in Programme Planning and Event Management, preferably within a Charity, Community, Education, or similar setting.
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Strong organisational, Project Management and Prioritising abilities, with impeccable attention to detail.
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Excellent communication and interpersonal skills, with the ability to interact effectively with participants, volunteers, and external partners.
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A compassionate and empathetic approach, with a genuine interest in the well-being of others.
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Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.
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Proficiency in using relevant software for record-keeping and report generation.
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Empathy and compassion for individuals facing hardship
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Strong organisational and problem-solving skills.
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Proficiency in Google Workspace and databases, and experience with client management and other IT / Project Management systems.
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Cultural competence and sensitivity to diverse backgrounds and experiences.
- A degree in social work, community development, or a related field is preferred.
- Experience working in a charity or community service environment, particularly with vulnerable populations.
- Strong communication and interpersonal skills, with the ability to build rapport with diverse groups.
- Understanding of issues related to poverty, housing, and social welfare systems.
- Ability to work both independently and as part of a team
Commitment to Equal Opportunities
All Staff, Contractors, Freelancers, and Volunteers have a legal and moral responsibility to ensure that Spring Community Hub is free from discrimination, harassment, and bullying
We are an equal opportunities employer and we welcome applications regardless of sex, gender, and race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of Significant Poverty or Inequality and any other matter which causes a person to be treated with injustice.
We believe diversity is a strength, and we aim to make sure that SCH reflects the communities we serve.
SCH is consciously working towards our organisation being a place where everyone can bring out their skills and talents and make their best contribution to our mission to support our guests along their journey to move on and achieve full social, economic, and emotional independence to live healthy lives in a community that supports each other.
We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of Significant Poverty and Inequality and people from all marginalised groups, communities, and backgrounds.
Responsible for staff/equipment
Spring Activity Camp Coordinators/Bank Staff/Facilitators and Sessional Volunteers/Partnerships/Phone/Laptop
Reporting to…
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Spring Activity Camp/Pastoral Manager
Why Join us / Benefits
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A warm, welcoming, and passionate working environment.
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People-focused with a friendly and supportive workplace culture
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We are a London Living Wage Employer
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An active commitment to equality and diversity
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We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and Volunteers.
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Generous annual leave entitlement: 33 days annual leave (including bank holidays)
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Company pension scheme.
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Frequent Team Away Days and Celebrations, as part of a friendly and collaborative team
How to Apply
Complete the application form. You will be asked to submit a CV if suitable.
Please also include the names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after interview for the successful candidate)
Closing Date: Interviews to be held virtually on a rolling basis
Application process:
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Complete our Application form
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Submit your CV with a Supporting Statement.
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Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview
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If you are shortlisted from the Telephone Interview, you will be invited to a formal interview which will consist of the following:
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A Presentation topic will be shared with you in advance
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60-minute Panel Interview with members of the SLT / Board of Trustees
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Questions will be shared with you before the interview so that you can prepare.
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Role-specific Practical Task
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Compliance and Development Manager to discuss how we can help.
The client requests no contact from agencies or media sales.