Chief Information Officer Jobs in Birmingham, West Midlands

Bipolar is one of the biggest health challenges of the 21st century, there are over a million people living with bipolar in the UK alone. Millions more of their friends and family are also affected.  Bipolar UK are meeting this challenge through peer support, lobbying and research, improving on information, resources and tools to not only help anyone affected by the condition, but to live well and thrive.

Bipolar UK is a rapidly expanding charity with big plans to grow its income and impact over the next five years. We are looking for ambitious and talented individuals who will maximise the opportunity presented by the Bipolar Commission and key strategic relationships. We are looking to grow our network of in-person groups, maximise the impact of our expanding online resources and generate increased income and support from charitable trusts, key partnerships, commissioned income, individual givers and major donors.

Our Part-Time Fundraising Officer will support the organisation's fundraising joining a high performing team of fundraisers.

Job deliverables:

• Identify and maximise opportunities to raise unrestricted and restricted funds from small trusts and other funding bodies to ask for grants up to £10,000
• Plan, prepare and write compelling applications for funding
• Build relationships with trusts, foundations and other funding bodies that help Bipolar UK secure long-term funding and support
• Achieve income targets that support Bipolar UK’s strategic service delivery goals
• Keep accurate records on Salesforce CRM
• With the Trusts Manager, develop our ‘thank you’ processes and donor stewardship programmes
• Create reports and updates for donors that bring to life the impact of their support
• Meet regular deadlines and manage your own workload
• Develop excellent working relationships across Bipolar UK
• Develop and maintain your knowledge of the charity sector and fundraising environment, to keep up to date with changes
• Be administratively self-supporting
• Understand and empathise with the beneficiaries and portray them (and the work of Bipolar UK) with sensitivity and accuracy
• Undertake any other duties that are relevant to the job as requested by the Trusts Manager and the CEO
• Work closely with other members of the fundraising team including the Partnership Development Manager and Strategic Partnership Manager, and collaborate on tasks and projects where applicable

For a full list of skills and expereince required for the role, or for details on how to have an informal discussion before applying with our Trusts Manager.  Please download the Job Description and Person Specification.

Bipolar UK will make sure that people are judged on their ability and potential, not on their background and situation. We will seek to treat people fairly, regardless of visible and non-visible differences such as mental health, health, gender, race, nationality, ethnic or national origin, religious beliefs or practices, political beliefs, sexual orientation, gender reassignment, disability, age, family/marital status, social background, pregnancy or potential pregnancy, caring responsibilities, spent criminal convictions or trade union affiliation.

We appreciate that these differences will contribute to diverse experiences of life, attitudes, values, and ways of thinking and communicating - and that these different perspectives can make a valuable contribution to our work.

All roles are subject to a DBS check and references.

Animal Equality is an international organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, United States, Germany, Italy, Spain, Mexico, Brazil and India.

The Philanthropy Specialist plays a major role in meeting the organisation's ambitious fundraising goals. Responsible for major giving and grants portfolios, the Philanthropy Specialist identifies, cultivates, solicits and stewards financial support from generous individuals and granting bodies.

With a proven track record the successful candidate will network with key stakeholders, present compelling communications and generate significant funds. In turn, these funds will enable Animal Equality to achieve its ambitious financial targets and carry out its crucial campaigns to meaningfully transform and save the lives of farmed animals.

General Responsibilities:

• Oversee a dedicated portfolio of donors and prospects
• Proactively build our supporter base
• Increase demand for farmed animal philanthropic giving
• Inspire loyalty to the cause
• Meet and exceed annual income targets in support of our vision
• Oversee the organisation of supporter events
• Implement a strategic fundraising strategy
• Cooperate with others
• Manage records and reporting

Individual Attributes Required:

• Outstanding interpersonal skills: with strong relationship management, negotiation and influencing skills, communicate with senior individuals with passion and energy. Devise creative solutions to strengthen new and existing relationships, tailoring engagement approaches to maximise giving impact.
• Target-driven: with a keen eye for detail and a results-focused mindset, measure and closely monitor financial outcomes. Conduct robust research so as to anticipate and mitigate potential challenges.
• Resilience: work under pressure, managing competing priorities and adapting accordingly. Problem-solve and think innovatively to deliver against targets. Show outstanding emotional intelligence, with an ability to network and negotiate effectively.
• Gravitas: entrepreneurial and highly motivated, tailor communications to your audience.
• Professionalism: proficiently adept at cultivating and nurturing trusting relationships with diverse supporters, institutions, and team members whilst upholding the highest standards of professionalism and alignment with the Animal Equality culture at all times.

Position Requirements:

• A minimum of five years of related work experience in major gifts fundraising or in the field of marketing and communications, preferably at a non-profit advocacy organisation.
• A proven track record of bringing in major donations of six-figure sums.
• Experience with Salesforce CRM preferred.
• A practical understanding of fundraising, GDPR and charity regulation.
• Knowledge of and proven ability to develop and implement fundraising strategies.
• Ability to maintain confidentiality.
• Excellent organisational skills and attention to detail.
• Comfortable presenting professionally.
• A positive attitude, excellent interpersonal skills, effective communication, and the ability to work cooperatively with others in a team-oriented work environment.
• Ability to work additional hours, as needed, to meet deadlines, travel occasionally and manage workflow.
• Professional appearance and adherence to a vegan lifestyle.
• Commitment to the objectives of Animal Equality.
• You will be required to travel to London once per month at your own cost.

Salary and Benefits:

Salary band £37,000-£40,000, depending on experience. This is a remote working opportunity (UK-based candidates only).

• Personalised Employee Assistance Program (EAP): an Animal Equality--funded benefit that offers employees, supporters and volunteers confidential counselling and advice on a wide range of work and personal issues. The program offers several services, such as a 24/7 confidential helpline and expert Cognitive Behavioural Therapy.
• Flexible hours, with the option to start between 8am-10am and finish between 4pm-6pm.
• Able Futures Support: The service is a nine month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and will build coping skills and resilience to thrive at work.
• Gifted yearly stipend to access learning and development resources, to help employees further grow their personal and professional skills.
• Monthly stipends for employees to enjoy a vegan lunch at the Animal Equality monthly meetups.

For further information and to apply, please visit our website via the 'Apply' button.

Closing date: Friday 24th May 2024.

Animal Equality is an equal opportunities employer; we welcome applications from all suitably qualified persons, regardless of their race, sex, disability, religion, sexual orientation, gender identity or expression, or age. We are especially keen to encourage applications from: individuals who are Black and / or of the global majority; people with disabilities; and lesbian, gay, bisexual and transgender people. We are also proud to be a Disability Confident Employer and we will endeavour to accommodate any reasonable adjustments that individuals may require throughout the application process.

Animal Equality is a registered charity (England and Wales), no. 1168309.

Due to the rapid expansion of Day One Trauma Support over the last three years, the charity’s infrastructure has needed to respond quickly to meet its changing demands. There is now a requirement to ensure that the Finance and Resources team has the right skill set and capacity to provide the support needed by the charity in an efficient and proactive way.

The HR Officer and Executive Assistant role is a newly created position to reflect both the growing HR needs of the charity as the workforce expands, and the executive support required by the CEO and Senior Leadership Team (SLT) to ensure the efficient and effective running of the charity. This is a key role which is instrumental in bringing the HR and organisational administration functions together at an operational level.

Reporting primarily to the Director of Finance and Resources and assisted by an external HR and Employment Law support service, this role will provide advice, guidance and support to all line managers in HR related matters whilst building and nurturing relationships with key stakeholders throughout all levels of the organisation.  This will include support to ensure the efficient and effective management, monitoring and reporting of people metrics, from recruitment, development, retention through to attrition and at all stages of the employee life cycle.

The role will also provide crucial executive support to the CEO and SLT of three Directors, to ensure the smooth operation of their responsibilities and co-ordinating efforts of various parties to ensure completion of key tasks and actions.

As part of an expanding and ambitious organisation, there are considerable development opportunities for the successful candidate and the ability to help shape the infrastructure of the charity.

About you:

You will have at least 3 years’ experience of delivering HR support directly and facilitating line managers to deliver HR support.  You will have a demonstrable understanding of employment law and the practical application of this, with experience of implementing HR administration and operational best practice for example, in the areas of recruitment, capability and performance management. You will help lead in creating an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential, which is critical for Day One as a young organisation.

You will have significant experience of providing proactive and responsive administrative assistance to senior staff and demonstrable experience of developing and managing effective administrative systems.  Additionally, the ability to build and maintain trusted relationships through professional engagement and communication skills, both written and spoken, that are effective, empathetic and adaptable to different situations are key to this role.

You will be highly organised and responsive to others in a way that is both timely and professional with well-developed time management skills to manage competing priorities, ensure follow up of actions and meet deadlines whilst working under pressure. A high level of accuracy and attention to detail is critical to this role, whilst maintaining strict confidentiality.

Day One is a young, ambitious national charity dedicated to supporting people impacted by serious or multiple injuries which could result in life changing consequences such as disability or death, referred to in the NHS as Major Trauma.  We provide practical, emotional and financial support to adults and children as well as their families and loved ones.  Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.

Office Administrator - Donor Communications and Volunteer Liaison

Friends of the Holy Land are looking for an energetic, dedicated individual to join our fast-moving, growing charity.

Friends of the Holy Land has a small network of volunteer supporters around the country and an expanding number of financial donors. This new role will be responsible for communicating with these two communities, with a focus on preparing monthly emails to supporters, monitoring and moderating social media accounts, liaising with external partners to deliver external communications, developing donor stewardship and growing our volunteer network.

The role will also be required to help with regular office duties and will need to be familiar with all aspects of administrative support for the operational success of the charity. You will need to be comfortable working in a faith-based organisation, talking to supporters across the UK and with our partners in the Holy Land, and be competent in creating communications.

Essential Qualifications and Skills

• Office experience
• Must have strong computer skills using Microsoft office (ideally Office 365).  CRM training will be provided as necessary
• Excellent written and verbal communication and inter-personal skills
• Ability to proof-read with attention to detail
• Ability to write and design short communications, e.g. emails, posters (ideally)
• Pro-active with the ability to multi-task and work independently and with changing priorities
• Confident phone manner and a friendly demeanor - be a 'people person'
• Be comfortable working in a faith-based environment
• As part of a small team, a problem-solving, can-do attitude is necessary along with an unflappable demeanor
• Experience of CRM systems helpful but not essential
• Experience managing Social media accounts desirable

This is a full time post and will be office based in an easy location with parking.

About the opportunity
As our Digital Marketing Officer, you will play a pivotal role in supporting the Marketing Manager and broader team in volunteer and school recruitment efforts, while managing our social media presence. Your primary responsibilities will include managing and curating content for Action Tutoring's social media platforms, including Facebook, Instagram, LinkedIn, X, and TikTok.

In addition to social media management, you will contribute to the creation of diverse content, such as graphics, videos, and photography, with occasional visits to our school programmes and events. You will also monitor and report on the impact of our social media campaigns, staying abreast of industry trends to optimise our digital presence.

If you're creative, passionate about education, and thrive in community engagement, we'd love to have you on board.

Closing date: Sunday 19th May 2024
Interviews: 28th and 29th May 2024
Start date: June 2024

Location: This role is remote. The candidate can be based anywhere in the UK. Occasional travel to London is required.

We use anonymised applications for our shortlisting process.

Duties and responsibilities
• Responsibility for managing Action Tutoring’s social media channels (Facebook, Instagram, LinkedIn, X, TikTok and YouTube). Plan content (in collaboration with wider Marketing and Communications team) in line with the charity’s wider campaigns, volunteer recruitment rounds and key messages, ensuring regular diverse posting.
• Work with the Marketing Manager to develop engaging content which encourages the recruitment of high quality volunteer tutors, enquiries from potential partner schools and raises awareness of the charity to potential fundraisers, donors and employees.
• Promote the breadth of Action Tutoring’s activities and projects on social media, working across the whole team to gather content to raise brand awareness (including Programme, Philanthropy, Operations, Policy and Impact).
• Contribute to the development of content for social media channels including graphics, video and photography, with the occasional visit to school programmes and other charity events.
• Regularly analyse and report on the impact of Action Tutoring’s social media content through weekly analysis, quarterly reporting and campaign analysis.
• Monitor social media trends and industry developments to ensure we’re maximising content across all channels.
• Lead on blogger, influencer and community outreach (e.g. Facebook community groups, Next Door) to help raise awareness of Action Tutoring's volunteering opportunities and encourage applications.
• Manage our national digital adverts (such as Indeed, CharityJobs, Do-It). Respond to any direct enquiries sent through these and other digital platforms, including the Volunteer Facebook Group and Google business.
• Identify national digital advertising opportunities for volunteer and school marketing, and support with content for regional adverts. Work with the Marketing Manager to analyse impact and decide where our budget is best spent.
• Support the day to day management of Action Tutoring’s website, editing content with updates upon request. Support with creating high quality, engaging content for the Action Tutoring website to ensure it’s optimised.
• Create external marketing materials on request and support with ad-hoc visual design work.
• Support with the attendance at volunteering promotion events, mainly university fairs.
• Any other duties deemed reasonable by the Chief Executive Officer.

Person specification

Qualifications criteria:
• Right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Excellent knowledge of social media platforms such as Facebook, Instagram, LinkedIn, X, and TikTok.
• Copywriting skills: able to interact with a range of audiences and have outstanding verbal and written communication skills. The role involves representing our brand on various channels and you will need to be able to adapt your communication style to different audiences and inspire them to engage with the charity.
• Able to work independently and use initiative in a range of situations.
• Able to think creatively and generate content to effectively convey messages and motivate audiences.
• Adaptable and open to learning. You will need to be willing to adapt and to grow and develop with the organisation.
• Efficient and able to work under pressure when required, able to multi-task and juggle a varied workload.
• Committed to equality, diversity and inclusion.
• Committed to the mission and values of Action Tutoring.
• Committed to promoting and safeguarding the welfare of children.

Location:  Remote or London hybrid

Bowel Cancer UK is the UK's leading bowel cancer charity. We're determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have around 90 staff based in England, Wales Scotland and Northern Ireland. 

Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious new strategy, which will be launching in the spring. There are huge challenges facing bowel cancer patients across the UK, and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

We’re looking for an experienced and proactive online community professional to join our friendly and supportive Peer Support team. This role is part of our peer support services team and will be responsible for supporting our online peer support communities, including our forum and Facebook groups.

The post holder will work directly with the Peer Support Manager and the Senior Online Communities Officer, as well as with colleagues from across the charity to develop our online communities, helping us to reach and support more people affected by bowel cancer and those concerned about symptoms, risk and pre-diagnosis.

Location: Home based with UK-wide travel, as required/on occasion

Contract details: Fixed term contract for 12 months (possibility to extend)

Salary: £40,000-£45,000 per annum

Hours: Full-time

Directorate:​Strategy, Insight and Portfolio​

Reporting to: Head of Commercial & Events

Responsible for: N/A

The NFCC is a charity and membership organisation, representing all Fire and Rescue Services across the UK. We are the professional voice of fire and rescue services.

The NFCC is seeking to grow and diversify its income so we can be more sustainable into the future, better equipped to deliver against our charitable objects. 

To support this mission, we are seeking an experienced Business Development Manager to help drive our new commercial strategy and increase our income from business and commercial activity. 

Who are we looking for:

The successful candidate will be a dynamic, forward thinking, team player with a ‘can do’ attitude and a real passion to deliver as part of an expanding team with ambitious growth plans.

You will have significant experience in business development and / or income generation with a proven track record of generating income and meeting targets with strong commercial awareness.

You will have excellent communication and engagement skills, with the ability to work with a wide range of senior stakeholders including members, potential members, Charity Trustees, commercial suppliers and more widely.

You will be confident in managing, inspiring and engaging with both external and internal stakeholders and be a flexible and committed team player.

What you will be doing: 

Main Role Responsibilities

• To work with the Head of Commercial and Events on the development of the commercial strategy with the support of Trustees, the senior leadership team, members and other staff and stakeholders as necessary. 
• To be responsible for identifying and delivering key income streams, as outlined in the commercial strategy to meet agreed financial targets and KPIs.
• To manage existing and develop new relationships with customers to ensure customer satisfactions whilst achieving and maximising income opportunities. 
• Measure and evaluate the success of the commercial strategy business development and income generation workstreams.
• To represent the NFCC to corporate audiences and at corporate events, delivering pitches and presentations.
• To continually be researching new business opportunities for specific target markets. 
• To develop new corporate partnerships through relationship building.
• To be responsible for the account management of appropriate partnerships and provide the highest level of relationship management.
• Preparation of reports, briefing papers and other information on various matters, when required.to the senior management team and Trustees including liaison with senior members and officers across the National Fire Chiefs Council, other relevant staff across Fire and Rescue Services.
• Act as liaison and first point of contact for commercial enquiries into the NFCC and  dealing with them as appropriate. Enquiries may be from within the organisation, other fire and rescue services or elsewhere. 
• To create and assist in the drafting of timely and well-informed reports, business cases and provide advice regarding commercial developments.
• Develop an effective network with Fire and Rescue Service sector groups and other internal and external stakeholders. 
• Establish and maintain management processes and systems that provide for clear and understandable management information. 

How to apply:

Please apply using your CV and a supporting statement via the NFCC websitev by 14th May 2024.

Your supporting statement should set out your relevant knowledge, skills and experience against the job description. It should be no more than two sides of A4.

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.

Main responsibilities will include:

Administration

• Be responsible for securing contracts by confirming booking information and working with the Head of Budgets, Contracts & Policy to ensure freelance trainer contracts and Service Agreements are in place

• Oversee the general administration of all APD functions including responding to customer queries and feedback

•  Process course bookings made via Thinkific and other platforms, ensuring all requirements are noted and passed on appropriately

• Regularly review policies and procedures which relate to sales and bookings Artswork Limited Registered Charity No: 800143 Company Limited by Guarantee Registered in England No: 2150619

• Ensure effective contribution of accurate and timely data required by Artswork and its funders / stakeholders

Finance

• Be responsible for APD budgets including raising sales invoices, reconciling payments and managing deferred income

• Follow anti-money laundering procedures to ensure APD sales are compliant with legislation

• Ensure all finance and operations processes and procedures are rigorously implemented in collaboration with the Finance & Operations team

• Produce budget forecasts for APD and provide monthly updates on current financial position to the Deputy CEO and Head of Budgets, Contracts & Policy

• Chase debtors and regularly report any overdue payments to the Finance team

Strategy

• Contribute to the APD growth strategy through ideas and practical solutions

• Work with the APD team and Deputy CEO in the development of new programmes, routes to market and audience development

Communications

• Help to maintain strong communication channels with all partner organisations and customers

• Provide administrative support in developing regional networks, contacts and partners

• Assist with the engagement of employers and partners for projects and programmes

Administration and Legal Compliance

• Maintain positive professional relationships with our participants, partners and stakeholders •

• Adhere to Artswork’s values and its policies and procedures, i.e. Equalities, Health and Safety, Data Protection, Safeguarding and Environmental policies

• Be a committed champion for Artswork’s Anti-Discrimination Charter

• Maintain and develop personal skills and knowledge through appropriate training

• Perform own administrative duties

• Maintaining positive professional relationships with our participants, partners and stakeholders.

Salary: £43,665 per annum

Hours: 37.5 hours per week

Come join our team working to help change the lives of some of the most vulnerable people in society. Ranked 2023 Q4 by Best Companies as the 8th best charity to work for in the UK, Medaille Trust is one of the UK’s leading charities in the fight against modern slavery. Our innovative model is based on three principles: Prevent, Protect and Pursue.  We are one of the UK’s largest providers of survivor services, with ten safehouses and six outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year.  We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

As an Area Manager you will give leadership, direction and guidance to the staff of Medaille Trust to ensure the provision and development of a high quality service in line with the Trust’s Mission, Values and Strategy.

You will have a good understanding of the CQC framework relating to Modern Slavery and Human Trafficking.  You will carry out quarterly assurance audits in all safe houses ensuring any appropriate action is taken where necessary.

You will line manage, induct, mentor, coach and support Service Managers.  Additionally, you will ensure that any complaints, grievances and disciplinaries are investigated and responded to in an effective and timely manner in line with Medaille Policies.

Although the post is home based, the post holder will be expected to travel frequently to our safe houses within the South and London areas with some overnight stays.

You must have previous experience in a relevant sector or experience of working with adults that are vulnerable.  Experience of managing staff, carrying out line management, supervision and appraisals is essential.  Additionally, you must have experience of setting up Service User Engagement groups.

This is a challenging but important and rewarding job because our team members know they are working hard to help transform the lives of some of the most vulnerable people. In our December 2022 survey, 85% of our staff said they loved their job. We offer generous annual leave, as well as a day off for your birthday and an annual volunteering day.  We also offer an Employee Assistance Programme, and a staff benefits package.

For full details and how to apply please visit our website and complete an application form.

Closing Date: Monday, 20 May at 10 A.M.

Interview Date : TBC

This position is subject to a satisfactory Enhanced Disclosure & Barring Service check.

The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.

About CleanupUK  

We’re a small charity that brings communities together to create cleaner, connected and safer urban and rural neighbourhoods by tackling the litter problems where they live. Litter-picking brings people closer together, enables neighbours to meet one another other and helps create a greater sense of pride and community in local areas.

Historically, we have delivered litter-picking focussed community engagement projects in London and Birmingham. Our current focus is developing partnerships with community organisations across England to expand our reach and increase impact.

Main duties of the role 

• To provide a pro-active, high-quality administration and support service to the Operational Team, Chief Executive and the Corporate Partnerships team. 

Operational Team: Deals with logistics, processes and day to day functions of our work on the ground with community partners and volunteers. 

• To attend weekly team meetings 

• To assist in research into new areas of operation for the charity. 

• To oversee orders of equipment and printed resources to our partners with various suppliers around the country.

• To maintain meticulous records regarding our growing national Cleanup Hub network of community partners. 

• To collate statistics and create regular reports of programme activity, using our website and new database. 

• To provide help and advice to enquiries that come through our information email inbox. This could include; helping people access their profiles on our website or advising them as to how to get involved in community litter picking activity.

• To use Mail Chimp to send mailers to our partners and followers. 

• Database Management, to take a pro-active role in our upcoming database development project, considering how best to structure, store and export data. Following the launch of the database lead on database development and maintenance, such as an annual data cleanse.

• To assist with setting up, maintaining and updating database information, Community Cleanup Hub registrations, profiles and filing systems, ensuring that data handling complies with GDPR requirements. 

• To assist with staff recruitment and induction processes. 

Chief Executive: leads our strategic direction / reports to the Trustees 

• To organise board meetings; booking diary dates, venues, catering and taking minutes. 

• To attend and take detailed minutes at board meetings and any other meetings required. 

• To process invoices, expense claims and credit card statements. 

• To assist with staff recruitment and induction processes. 

Corporate Partnerships: manages relationships with our corporate partners 

• To oversee orders of equipment and printed resources to our corporate partners with various suppliers around the country.

• To assist with staff recruitment and induction processes. 

We are looking for a Partner Engagement Manager to promote and develop the work of Family Fund, and contribute to our profile within the disability sector in Wales.

Are you looking for a role where your skills can directly benefit families raising disabled or seriously ill children and young people?

The role

As Partner Engagement Manager you will promote and develop the work of Family Fund in its reach to families. You’ll also contribute to its profile within the disability sector in Wales and with key Government/political stakeholders.

You will proactively work with a wide range of public, private and third sector organisations. Your goal will be to ensure Family Fund’s strategy is understood, and that mutually beneficial relationships are formed. In addition, you will seek out opportunities which allow Family Fund to achieve its key priorities, deliver added value for funders, and secure positive outcomes for our beneficiaries.

You will be acknowledged as a senior Family Fund representative across the disability sector, deputising for the Group CEO, or Directors on committees and at events as required.

Finally, you will build effective partnerships and proactively develop activities with key organisations across public, private and third sectors.

If you join us, you’ll be:

• Ensuring that Family Fund’s profile remains high amongst key organisations.
• Promoting the support offered by Family Fund to support demand generation, including targeted work in relation to our Equality, Diversity and Inclusion objectives.
• Being Family Fund’s key point of contact for all partners and stakeholders in Wales.
• Engage in sector working groups and consortia to help secure improved support for families raising disabled children.

About you 

For this role you will need to have experience of presenting to external stakeholders and representing an organisation in a professional capacity. You’ll also need experience of managing budgets and delivering projects.

To be successful in this role you will need to be self-motivated and be able to engage positively with different teams.  You must be flexible, adaptable and resilient to work demands and change. This post is home based with regular travel.

About us

Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.

We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.

We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Employer. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.

How to apply

When you’re ready to apply, complete the online application and submit a CV and a covering letter. Your letter will need to explain what skills and qualities you would bring to the team.

For more information, please read and download the job description available on our website.

The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a right to work check and employment history verification.

Role: Digital Marketing Manager
Hours: 30 hours per week (4 days per week)
Location: Homebased within the UK with a requirement to travel to occasional meetings, mostly held in London

Reporting to: Director of Brand and Digital

Benefits: Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme

Key relationships: Managing external relationships with key agencies and partners

Salary: £40,000 per annum (FTE pro rata for part-time)

Contract: Fixed term with the potential to extend

About Overcoming MS

Are you a digital marketing expert, looking to make an impact at the world’s leading multiple sclerosis healthy lifestyle charity?

At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. The Overcoming MS Program uses substantial scientific evidence to show how lifestyle choices, alongside medication, benefit physical and mental health.

Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone.

Once people with MS know about the potential impact of a healthy lifestyle, they need to feel that the information is coming from a reliable source, in order to believe in it and adopt the key changes. The Overcoming MS Program is based on broad-based, high-quality scientific evidence, and lifestyle is an area that has growing interest and development.

About the role

We’re recruiting for an experienced Digital Marketing Manager to steer us in the next stage of our journey. This is an exciting development of an existing role at Overcoming MS and will allow the successful candidate to make the position their own.

The Digital Marketing Manager will be responsible for delivering an innovative new digital marketing approach, through the innovation, creation and delivery of projects and activities which increase leads, donations and engagement for Overcoming MS charity.

 Key Responsibilities

The Digital Marketing Manager will work across several areas, including:

1. Conversion optimisation

· Increasing our donations and data capture - to enable us to continue the dialogue and create donations from a greater percentage of those who visit our website, or interact with other digital channels.

· Working with our agency partner to optimise key landing pages and signposting for conversion.

2. User journey optimisation

· Helping people find the right content based on data optimisations so that more people find what they need and understand what else the charity could offer them. Using HotJar for insights.

· Automated email journeys - Building customer journeys to support the Program pillars to build deeper relationships with people in our community.

3. Increasing reach and traffic generation

· Testing different low-cost digital reach opportunities.

· Including paid social, referral activities, calls to action across our channels, YouTube SEO and SEM. Working with an agency to optimise journeys from Google Grant, leading to clearly articulated actions (eg donations, sign-ups, click-throughs).

4. Testing to improve results continually 

· Email AB testing - Deliver AB testing to inform future email AB tests.

· Plan AB testing for email marketing projects, for the website, and other projects as needed to improve conversion rates.

5. Digital project management

· Testing new digital versions of courses and tools. Project management of website updates.

6. Campaign support

· Leading, innovating and supporting advocacy, communications and fundraising campaigns as needed to increase reach, engagement and conversions.

7. Gathering community feedback

· Continue the plan to access regular community feedback to influence Hub improvements and other digital channel improvements.

8. Supplier collaboration

· Working with our suppliers to optimise collaboration, reduce cost and increase impact.

About you

Strong digital skills

• A proven track record of managing digital products/projects/programmes which create value for end-users. 
• Strong working knowledge and experience in digital solutions.
• Experience in evaluating and improving existing digital programs.
• Significant experience working with 3rd party digital providers to create solutions that work for the target audience.
• Confident in Google Analytics and Google Search Console.
• Excellent understanding of AB testing to maximise conversion rates.
• Experience in using tools like HotJar (preferred).
• Strong analysis skills. 

Project management skills

• Excellent organisational, planning, prioritisation and time management skills with an ability to work to deadlines and change priorities when needed. 
• Expertise in using and implementing relevant project management methodologies and tools. 
• Ability to proactively mitigate risks and overcome barriers to implementing solutions.

High work quality and passion for innovation

• Excellent eye for detail, works to deliver high-quality work.
• A passion for innovation, an open mind, and a willingness to learn and grow.

Strong interpersonal skills

• Excellent communication skills, energetic and passionate. 
• Demonstrable track record of building lasting professional relationships. 

Charity interest

• An understanding of the charity sector or an interest in charities would be a bonus.

• Knowledge of digital fundraising, digital income generation opportunities and digital conversion.

Working location

You are comfortable working remotely as part of a small team, and happy to travel occasionally to London or other central locations for meetings.

What can we offer you?
Our staff benefits include:
• 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays
• Flexible working
• Remote working
• Pension
• Employee Assistance Programme

How to apply

Please send your CV and a covering letter.

In your application, please let us know:

• Your current salary and desired salary (if you are successful in getting the role)
• Your notice period
• Your current location.

Please respond ASAP, as we will start screening candidates as soon as we receive applications.

We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all of the requirements, please apply.

No agency contact, please.
 

Location: Flexible – remote or London hybrid 

We're the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have around 90 staff based in England, Wales Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer.

We’re looking for a Senior Digital Engagement Manager to head up our Digital Team, taking the lead on driving forward the organisation’s digital marketing and communications. You’ll work with the Head of Marketing and Communications to develop and deliver the digital elements of the wider marketing and communications strategy, and line manage senior officers who lead the operations and development of our website, social media, email marketing and paid advertising activities. 

You’ll play a lead role in maximising digital marketing opportunities, raising the profile of the organisation, communicating information, services and campaigns to new and existing supporters, and using insights and data to drive engagement and growth across the organisation. You’ll be the go-to expert for major initiatives that require digital support, from communication campaigns to change projects. You’ll also bring insights into the latest trends and developments in the digital marketing landscape.

You’ll be a digital all-rounder with enough hands-on knowledge and experience to support your operational leads, and the ability to think strategically, guiding the team and driving forward new ideas and initiatives. 

Do you have experience and knowledge of audit and quality improvement approaches? Are you passionate about enabling people to live their best lives? If so, please keep reading because we want to hear from you.

We are bold and ambitious and really want you to come and join us to help us achieve our vision where the UK is the best place in the world for people with a learning disability to live happy and healthy lives.

We are recruiting for a Head of Audit and Improvement job share partner to work up to 26 hours per week alongside our existing Head of Audit and Improvement. We can be flexible on days worked and this can be discussed at interview. This role will be mainly working from home with some occasional travel when required. 

In this role you will:

• Lead quality performance, supporting, advising and proactively identifying risk and areas for improvement in each Operational area including adult social care and educational programmes
• Provide oversight for quality frameworks and methodology ensuring currency according to social care or legislative changes.
• Lead a team to ensure the programme of improvement and quality assurance activities are delivered and performance expectations are met.
• Ensure accurate and meaningful information on aspects of quality performance is collated and analysed, to provide assurance and intelligence to help inform decision-making.
• Be an active and supportive member of the Senior leadership team, advising on issues relating to quality
• Design, implement and embed an audit and improvement programme across operational services
• Deputise on occasion for the Executive Director of Quality and Impact

We are looking for someone who:

• has experience of working in a similar role, ideally within Health and Social Care
• is a great communicator and influencer and enjoys working with all stakeholders up to and including exec level
• is knowledgeable of our regulatory environment
• has extensive knowledge of quality frameworks, methodology and tools
• has line management experience with the ability to coach and mentor colleagues 

If you’re ready to make a difference, please get in touch today by providing an up-to-date bespoke CV that demonstrates all your relevant skills and experience. 

At Mencap, we value a diverse and inclusive workplace, and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!

Interviews will take place via TEAMS on the 21st May and will include a second stage for those that are successful following the initial interview on 24th May.

*While we are committed to encouraging flexible working patterns, in some cases, it may not be possible for us to accommodate a request.

Benefits

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

• 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service related sick pay when 6 month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
• Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
• Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
• Interest free season ticket loans
• Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support
• Quarterly award scheme and recognition at every 5 years through our YouRock program
• Access to award winning training and development

*T&C's apply based on contract

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.

Our work includes;

• providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
• providing advice through our help lines and web sites