Chief of staff to ceo jobs

Proudly supporting and developing Youth Work across the North West and beyond.

We partner with young people and organisations to ensure their voices are heard. We nurture youth work practice, create networks, broker partnerships, and open opportunities for collaboration.​udly supporting and developing Youth Work across the North West and beyond.

Our youth voice work enables young people to make a difference individually, locally, regionally and nationally. We are passionate about including  young people in decision making and ensuring they have influence over matters that affect their lives.

We are looking for a passionate and experienced Youth Voice & Engagement Manager to lead our work with young people across the North West.

This role will develop and deliver our Youth Voice offer, manage the Youth Voice delivery team, and take the lead in driving the youth voice and engagement element of Synergy, a new National Lottery Community Funded programme.

Working closely with partners and services, the successful candidate will grow youth voice activity, strengthen networks, and create meaningful opportunities for young people to influence positive change locally, regionally and nationally.

Benefits:

• Training and development
• Contributory Pension Scheme
• Employee Assistance Programme and wellbeing initiatives
• Free parking at the office
• 25 days Annual Leave plus an additional day off on your birthday (pro rata)

Prospectus are excited to be working exclusively with our client to recruit their new Director of Philanthropy Partnerships to join their team. The organisation is part of a global charity that uses hospital ships to deliver free healthcare to people in some of the poorest countries in the world. Their volunteers work with host nations to improve healthcare systems by training local medical staff and renovating facilities to leave a lasting legacy. Since 1978, They have visited 55 countries, providing services worth more than £1.2 billion.

The UK currently raises £9 million a year to support the charity's operations, benefiting from a diverse base of committed funders and partners.  As well as providing financial resources for surgeries, healthcare, education and local partnerships, the UK identifies over 400 professional volunteers with medical, maritime and many other skills to crew the world’s largest charitable hospital ships.

This role is offered on a permanent full-time contract basis paying a salary between £68,000 to £75,000 per annum with flexible hybrid working arrangements at their Stevenage office.

The Director of Philanthropy Partnerships will be a member of the executive leadership team, and they will lead the ambitious Philanthropy team to fundraise from corporate partners, Major Donors, Trusts and Foundations. They will operationalise the three-year strategy, with realistic stretch targets and develop a prospect pipeline, mapping stakeholder and donor relationships. They will develop a personal caseload of donors capable of giving +£100K, over the next three years, building relationships with them and co-ordinating their solicitation and stewardship. The post holder will work closely with the Executive Director to identify key influencers and supporters, to build a strong group of high-calibre ambassadors.

They are looking for someone with demonstrable experience in securing six & seven-figure gifts and providing excellent relationship management. They are looking for a candidate with a strong background in leadership with the charity sector and experience in managing ambassadors and patrons. The ideal candidate will be committed to the values of the charity and understands the cultural nuances of a global organisation.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus. 

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Cynthia Spencer Hospice – Head of Commercial

Salary: £50-55K per annum.

Contract: Permanent, full-time hours.

Location: Northampton, NN3, with one-two days working from home.

Cynthia Spencer Hospice, based in Northampton, is seeking a Head of Commercial to lead and implement a commercial strategy to maximise profitable income streams in support of the Hospice’s work.

In conjunction with the NHS, the Hospice provides care for people with life limiting illnesses both at its hospice and in the community. This care is funded by the NHS with the charity raising extra funds to provide a range of supporting programmes.

This is an exciting opportunity for a senior retail professional to bring an entrepreneurial vision and shape this area of income for the charity. You will be responsible for managing their current commercial businesses and seeking out new, exciting commercial opportunities to support annual profit growth. You will also inspire and manage a diverse team of staff and volunteers and ensuring delivery of project milestones and financial targets.

The successful candidate will have retail sector management and development at a senior level, alongside experience of e-commerce, multi-site management and strategic planning and development. You will have a proven track record in people management across paid and volunteer resource and the charity would like to see evidence of driving profit improvement by at least 20% within a three year period. Alongside your strong commercial and financial acumen, you will have plenty of ideas about new business opportunities and/or experience of development and trialling of new business and alternative trading models. Finally, you will be results focused, entrepreneurial and innovative, whilst having a commitment to the aim and ethos of the Hospice.

The role would suit a successful area manager who is ready to take the next step.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 6th October, 9.00 am.

About the opportunity

The Training Officer will have a range of administrative responsibilities relating to Action Tutoring’s tutor training delivery and curriculum resources.

As Training Officer, you will support the Training Team by scheduling sessions in digital systems, organising and checking ID and DBS documents submitted by volunteer tutors, and responding to enquiries to support a smooth tutor journey. The role does not involve delivering training to volunteers

You will also support with managing the version history and corrections of our bespoke tutoring curriculum resources, helping keep our online library of materials accurate and up to date.
 

Deadline: Sunday, 12th October 2025
Interviews: Tuesday, 21st October 2025
Start date: Ideally, as soon as possible
Contract and hours: Part-time 0.8FTE (30hours per week, ideally Monday to Thursday) fixed-term contract until 21st August 2026. 
Please note, this role involves a small amount of evening and weekend work (approximately 90 minutes per week during peak volunteer recruitment periods), scheduled in advance and with time off in lieu given.

Duties and responsibilities

• Process DBS checks for volunteers (training provided). 
• Communicate with volunteers before and after training to guide them through the DBS process and resolve any issues.
• Schedule tutor training events in our CRM, Salesforce, and manage video conferencing set-up in Zoom.
• Support with maintaining and updating tutor training paths on our digital learning management system, 360Learning. 
• Manage the digital storage of our curriculum resources for staff and volunteers, maintaining accurate version control and assisting with corrections and updates.
• Any other ad hoc responsibilities as deemed relevant by the CEO.

Person specification 
Qualification criteria:

• The right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Strong organisational skills; experience managing complex digital administrative processes with multiple stakeholders.
• Strong written and verbal communication skills; experience in assisting customers or other stakeholders with queries.
• Previous professional experience handling sensitive personal information appropriately.
• Proficiency in using Google Workspace.
• Evidence of adapting quickly to new software, including using video-conferencing software to set up events.
• Evidence of adapting quickly to using a CRM system.

You will likely be more successful in this role if you have: 

• Experience managing DBS applications, including supporting applicants with inquiries.
• Experience using Salesforce CRM for administration.
• Experience using Zoom to schedule online events.

Harris Hill are delighted to be working with Caudwell Children Charity to recruit for a Director of Income Generation.

Are you a visionary income generation leader ready to drive real change?

At Caudwell Children, they empower children to live their best lives. The charity are now entering a new chapter with a transformational 5-year strategy launching in October 2025, and they're looking for a Director of Income Generation who can help the organisation make it a reality.

As new Director of Income Generation, you’ll lead and shape a high performing, multi-disciplinary fundraising team across:

• Grants & Philanthropy
• Events
• Corporate Partnerships
• Community Fundraising
• Individual Giving

With events currently contributing a significant portion of the income, your mission will be to diversify and grow our income portfolio, tapping into new charity, statutory and commercial funding streams, both in the UK and internationally.

As a Director of Income Generation you will be reporting directly to the CEO and work collaboratively across the charity to deliver long term, sustainable growth.

To be successful, you must:

• Demonstrable experience of developing income generation strategies including some streams from scratch. 
• Demonstrable experience of leading across all forms of voluntary income generation and specialism in numerous streams.
• Demonstrable track record for setting and achieving significant income generation targets.
• Demonstrable experience of creating and developing fundraising teams and staffing structures.
• Demonstrable experience in managing relationships with high net worth/high profile individuals and companies. 
• Experience of charity retail is beneficial.
• Experience of operating as part of a senior management team.
• Computer literate, with strong competence in using the mainstream computing packages and products
• Driven, proactive and productive self-starter 
• An enthusiastic, driven and sensitive team member - able to support their peers and encourage others for the benefit of the team
• Well organised – able to prioritise and manage own workload
• Confident, professional and friendly communicator with a hands-on approach

Salary: £80,000 + bonus (DOE)

Location: Hybrid (Staffordshire HQ) around 2 twice a month

Contract: Permanent

Closing date: Thursday 25th September at 9am

Interview: 1st round w/c 29th September

                2nd round w/c 6th October

Recruitment process: Cv and Supporting Statement to

Benefits:

• 27 days’ annual leave, rising to 33 with service, plus Bank Holidays and Christmas shutdown
• State-of-the-art workplace facilities and a supportive, inclusive team culture
• Enhanced pension, sick pay, and Employee Assistance Programme
• Opportunities for professional development, CPD support, and volunteering

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Help shape national debates on justice and champion the voice of magistrates.

We’re looking for a Policy and Research Officer to join the Magistrates’ Association and turn evidence into influence.

The MA is the only independent membership body for magistrates in England and Wales. With around 12,000 members, we speak truth to power, support our members, and advocate for a fairer and more effective justice system.

This is a varied, fast-paced role where no two days are the same. One day you might be writing a briefing for a parliamentary inquiry or drafting a consultation response; the next you could be analysing survey data, supporting one of our national policy committees, or working with colleagues to launch a new advocacy report in the media.

You’ll be joining a small, supportive team where your ideas can have real impact. Recent projects have tackled judicial diversity, recognition for magistrates, reform of the Single Justice Procedure, and access to justice for disabled magistrates. Your work will help shape the future of the magistracy — and through it, the wider justice system.

We’re looking for someone with strong research and analytical skills, excellent writing and communication, and the ability to grasp complex issues quickly. If you’re passionate about justice and want to see your work influence real-world change, this role is for you.

Harrogate Neighbours (HNHA) exists to support and improve the lives of elderly and vulnerable people across the region, transforming lives and empowering the community on a daily basis! With over 50 years of experience, they provide a vast range of services ranging from meals on wheels in the community to residential care (at their homes in Starbeck and Boroughbridge). The charity’s values focus on compassion, accountability, respect and excellence, and the incredible staff team deliver an uncompromised standard of care to all.

Following a hugely successful restructure we are recruiting 2 pivotal new roles into this life affirming organisation and are looking for passionate and talented individuals able to take on the challenge of leading the charity through this exciting next phase.

Are you a financial strategic leader with experience across governance, IT and compliance? We would love to hear from you!

The Role 

The Director of Finance, IT & Compliance will be accountable for ensuring there is robust financial planning, compliance, and risk management throughout the organisation. Duties will include:

• Providing strategic advice, guidance and constructive challenge to the CEO, Board and associated committees on all issues related to financial matters.
• Providing robust financial due diligence and producing accurate and timely internal financial reports to support decision-making.
• Ensuring IT services are robust, compliant and futureproofed.
• Acting as Data Protection Officer (DPO) for the organisation.
• Collaborating with the CEO and Board to develop and implement strategies for diversifying income streams.

The Person

We are looking for an ACCA, ACA, or CIMA qualified accountant with significant experience operating in a senior financial position. With extensive experience in managing budgets, audits, and financial reporting, you should also have the ability to oversee, improve and implement financial systems, policies, and processes. Although charity or housing sector experience would be advantageous, we are also happy to look at people wanting to gain experience in this area providing they have knowledge of UK financial regulations, charity governance and compliance within housing providers.

This is a leadership role so we are looking for a strong strategic thinker, someone inspiring, and a person who can lead the team and foster a culture of collaboration and excellence. Passion for the cause is key – we are looking for an individual who will rise to the challenge of ensuring HNHA continues to change lives across the region.

Why HNHA?

Not only does HNHA care deeply for the people it serves in the community, but it also provides a wonderfully supportive working culture. Spending even a short time at the residential homes, or with the staff team, shows you what a special place this truly is. Following a successful restructure, this is a hugely exciting time to join the charity as they embark on the next phase of their journey. Benefits include:

• Health insurance from WPA
• Pension - 4% employee, 3% employer
• Death in Service benefit with the pension
• Annual leave entitlement is 6.6 weeks including bank holidays (based on a 40 hour week).
• Paid massages
• 1-to-1 Support Sessions: Fully paid and tailored for your personal growth.
• Long Service Awards: Celebrate milestones with rewards.
• Annual staff awards evening
• Events for Staff & Families: Regular gatherings to foster connection and fun.
• Access to Blue Light card
• Free on-site car park
• Free meals on shift as well as tea, coffee and water
• Nearby station and buses for commuting.

The role will be hybrid with the option to work flexibly from home and The Cuttings, in Harrogate. To express your interest, or find out more, please apply directly or contact the team below. Please note that 1st stage interviews will be held on the 7th / 8th October and 2nd stage on Tuesday 14th October 2025.

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen, Charlie or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

We are looking for an experienced, inspirational and dynamic Director to lead our care company. Carers and Companions, part of innovative local charity, Ilkley Community Enterprise, is a leading local homecare provider with an enviable reputation for quality and impact, and ambition for further growth.

The Director will be central to driving our growth whilst ensuring our continuing delivery of safe, effective and outstanding quality care and support to all our clients. With proven leadership experience in care (elderly homecare/supported independent living for adults with learning disabilities/both), you will be commercially skilled and as the CQC Registered Manager be able to ensure our services meet/exceed all regulatory requirements. You must have a UK Driving License and use of a car and NVQ 5 in Leadership and Management (or equivalent).

In return we offer a highly competitive salary, pension, performance-related pay opportunity, health/wellbeing support, continuing professional development, employee discount and much more.

This is a fantastic opportunity to shape and lead the future success of the company, using our many achievements and strengths to assure consistent quality and organic growth.

Do you have experience of providing high-quality administrative and governance support in a complex organisation?

We are recruiting a Governance Co-ordinator to join our Governance Team at the Motor Neurone Disease (MND) Association. This is a key role providing essential company secretariat support to the Board of Trustees, Committees, the CEO Office and the Head of Governance & Compliance. As Governance Co-ordinator, you will help to ensure the Association maintains the highest standards of governance through efficient administration, effective meeting support and accurate record keeping.

Key Responsibilities:

• Support the Head of Governance & Compliance to provide efficient and effective administration for Board and Committee meetings, including maintaining the meeting calendar and timetables.
• Organise logistics for meetings, including dates, venues, travel and accommodation.
• Provide full secretariat support to the Board and Committees, including preparing Chair briefings, attending meetings, drafting minutes and actions.
• Collate and distribute papers and presentations in line with agreed timescales, ensuring accuracy and clarity.
• Liaising with senior leadership, Trustees and others at senior levels on all aspects of Board and Committee meetings.
• Prepare, proofread, collate and distribute Board and Committee papers and presentations on time.
• Provide administrative and planning support for the Annual General Meeting and Trustee elections.
• Assist the Head of Governance and Compliance with implementing recommendations from governance reviews, including updating templates, policies and processes.
• Maintain accurate statutory records with Companies House and the Charity Commission.
• Manage the Board of Trustees SharePoint page.

About You:

• Experience of Board or Committee administration, including minute taking and organisation of Board/Committee meetings.
• Experience of working with meticulous attention to detail accuracy in all aspects of work.
• Experience managing confidential information with discretion and diplomacy.
• Excellent planning and organisational skills.
• Strong communication skills, with experience of building effective relationships at all levels.
• Ability to work both independently and as part of a team, with a flexible approach.
• Proficient in Microsoft Office, SharePoint and MS Teams, including experience of supporting hybrid meetings.
• Awareness of the principles of good governance.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

This role is home-based, with attendance once a week in either Northampton or London.

Transform Drug Policy Foundation is a leading charity working to end the war on drugs and promote policies that prioritise health, human rights, and social justice. With a small but passionate team, we campaign, educate, and influence decision-makers to reform drug policy in the UK and globally.

We are entering an exciting new phase of organisational growth and are looking for an organised, proactive Administrator to play a key supporting role.

About the Role

This new role will provide vital administrative support across fundraising, programme delivery, and operations. You’ll help keep the organisation running smoothly, freeing up time for senior staff to focus on income generation and impact. From CRM management and donation tracking to event logistics and donor communications, you'll be central to ensuring Transform’s work is efficient and effective.

Overall aim

• Work with the CEO on implementing supporter journeys and other fundraising systems and processes as required

• Assist with the delivery of our fundraising strategy

Key responsibilities:

Fundraising support (approx. 50%)

• Lead on the roll-out, development, and ongoing maintenance of our fundraising CRM system and supporting platforms

• Support the CEO and fundraising team with scheduling, meeting preparation, and follow-up.

• Assist with proposal submissions by formatting documents, collating supporting materials, and tracking deadlines.

• Maintain an organised digital library of fundraising collateral (e.g. case for support, templates, reports).

• Act as the first point of contact for supporters and members of the public, dealing with fundraising enquiries, requests for information, and feedback via the telephone, email, and post.

• Thank donors and create personalised correspondence and other communications to support the donor journey.

• Support the delivery of face-to-face and online events including donor stewardship events.

• Lead on the roll-out, development, and ongoing maintenance of our fundraising CRM system, and maintain accurate records.

• Maintain our online giving platforms.

• Conduct prospect research on new fundraising opportunities and sources of income as directed by the CEO.

Team and Operations Support (approx. 50%)

• Provide day-to-day admin support for the CEO and wider team, including diary management, meeting coordination, and inbox support.

• Organise team meetings, take notes and track action points.

• Help onboard new freelancers, volunteers, and staff members (e.g. access to systems, scheduling inductions).

• Support basic finance admin (e.g. tracking invoices, reconciling expenses, liaising with bookkeeper).

• Coordinate CRM and IT systems with external providers to ensure functionality and updates.

• Maintain internal folders and files using best practices in cloud storage (e.g. Google Drive).

• Assist in developing and maintaining an effective website so donors have a seamless user experience

• Maintain excellent working relationships with the team

• Ability occasionally to work outside normal office hours/flexibility for events and networking opportunities.

Person Specification

Essential 

• Excellent organisational and time-management skills.

• Proven administrative experience, supporting a small and busy team.

• Experience of working with CRMs/Databases including at the roll-out and development stage.

• High attention to detail, especially when handling data and scheduling.

• Experience of customer service/donor relations or similar.

• Strong research skills, including the ability to search for reliable information online, with excellent attention to detail.

• Experience of maintaining accurate records (e.g. customer records, contact details, project data).

• Working in an organised manner, managing deadlines effectively and responding flexibly to work priorities.

• An ability to develop and manage effective working relationships with colleagues and external stakeholders.

• A proactive, can-do attitude and ability to juggle multiple priorities.

• Commitment to Transform’s mission and values.

Skills 

• Excellent communication skills, both verbal and written.

• Exceptional levels of organisation.

• Ability to work as a part of a team and on own initiative.

• Strong planning and ability to deliver to deadlines.

• Strong IT literacy, experience of using Microsoft 365/ google

• Strong people skills for building relationships and networking with external stakeholder, team members and key contacts.

• Demonstrable experience of using fundraising databases for financial and relationship management.

Desirable

• Effective written communications with a persuasive writing style.

• Experience of working in a fundraising environment.

• Experience of working on or delivering fundraising events.

• Experience working in a small, values-driven charity or campaigning organisation.

• Understanding of confidentiality and data protection requirements (e.g. GDPR).

• Knowledge of the voluntary sector.

• Understanding of drug policy reform

• A genuine and enthusiastic commitment to the values, vision and goals of Transform.

What We Offer

• Flexible, hybrid working arrangements.

• Opportunity to play a central role in a fast-growing and mission-driven organisation.

• Training and development tailored to your role (e.g. fundraising, CRM, project management).

• 25 days annual leave + bank holidays (pro rata).

• A supportive and inclusive working environment.

Equality and diversity

Transform is committed to diversity, inclusion and equality in all its work. We welcome and encourage people with Black, Asian and other minority ethnic backgrounds to apply for this post.

How to apply

Please send a CV and cover letter 

We are a dynamic charity which supports adults with Learning Disabilities, Autism and Mental Health. We operate two Learning Centres, Charity Shop and Café in Northampton, and we aspire for further growth within the West Northants area.

We place our service users at the centre of what we do and pride ourselves on their having a fulfilled happy time. Our ethos, our motive is their achievement.

We are recruiting a Head of Care Services to join our senior team and to play their part in the ongoing development of our activities, ensuring that we maintain high quality standards and a person-centred approach.  The ideal applicant will have experience in ensuring the care and wellbeing of individuals, ideally with learning disabilities, autism and mental health, including the preparation of the range of paperwork and audits covering all aspects of care in a Day Centre setting,

The postholder will have knowledge of managing staff and supporting them to achieve positive outcomes, experience of interacting with Social Services and Health professionals, knowledge of Safeguarding procedures and managing the minimising of risk, strong I.T and communication skills and ability to contribute as part of a team and on their own initiative.

A full clean U.K. driving licence and qualification in Health and Social Care are welcomed.

We value our staff team and are accredited by the Living Wage Foundation in paying all our staff on or above the Real Living Wage.

Please note we require a CV and a completed application form.

References and a full enhanced DBS check will be required.

Closing date for applications:  Tuesday 7th October 2025
Interviews: Week commencing Monday 13th October 2025,

Direct Reports: Estates Manager, Operational Finance Lead, Strategic Finance Lead

Main duties and responsibilities:

· Directly assist the Chief Executive and the Board on all strategic and tactical financial matters

· Discharge strategic financial management and financial control to ensure the long-term financial viability of the Hospice Ltd and Hospice Trading Ltd

· As a member of Executive Team to work in partnership with the Board to execute the charity strategy

· Clear empowering leadership to ensure effective management, organisation, and delivery of objectives

· Close and effective partnership working with the Charity Treasurer

· Accountable for the effective working of the Finance and Resources committee and Capital planning group with high calibre support to committee chairs, our Treasurer and Deputy Chair of the Board respectively

· Executive attendance and effective contribution at Board, Income Generation Committee, Finance and Resources Committee and the Annual General Meeting

· Accountability for digital capability of the Charity to sustain pace and productivity across the organisation

· Overall accountability for the capital programme

· Director representative on the Hospice Lottery Partnership Board

· Accountability for the SIRO, SORP and Charity Commission Guidance and corporate governance with specific reference to financial company secretary functions

· Accountability for the collection and processing of financial data to ensure decisions and strategy are informed by accurate integrated information and analysis

· Ensure accrual accounting is central to the Trust’s finance systems to provide an accurate financial picture

· Oversee the financial management and accounting systems and be accountable for all finance and finance-related administration systems

*The Hospice of St Francis supports flexible working, paid carers leave and jobshare

 Key Accountabilities, Responsibilities & Tasks

Departmental & Role Specifics

 · Seek out methods and practices to minimise financial risk, cyber security breach and fraud

· Support the Board of Trustees in the discharge of their responsibilities for reserves

· Accountability for the three year rolling financial plan of the Charity

· Manage the cash flow of the Charity, ensuring the Charity meets its liabilities as they fall due and implement the Trust’s Savings and Investment Policy and Financial Free Reserves policy.

· Co-ordinate the Charity’s insurance requirements, liaising with insurance brokers to ensure adequate insurance cover is maintained and ensure claims are dealt with

· Accountability for performance to contract and contract review with our external ICT providers

· Overall accountability for the hard and soft facilities annual plan and health and safety compliance supported by the Head of Operations

· Support the implementation of EPOS and accurate and timely financial information on trading

· Undertake benchmarking exercises from time to time to assess value for money.

· Disaster prevention planning, review and implement the Charity Business Continuity Plan

· Excellent analytical and numeracy skills with accuracy and consistency

· Skilled in evaluating performance to contract, constructing tender processes and executing them effectively

· Strategic and operational risk management

· Prepare and monitor financial reports with explanation of variances, including management accounts and cash flow forecasts

· Develop our commercial portfolio, including competitor analysis for market entry

· Train and supervise staff to support assurance of adherence to the charity finance policy and procedure

· Complete the statutory year-end accounts; manage the audit for the Charity and its trading subsidiary

· Reconcile and submit the Charity’s Annual Partial Exemption Special Method for VAT recovery

· Report to the Trust’s Leadership Team and Board on financial matters including explanation of variances, and the financial position of the Trust and its subsidiary and on any issues requiring action.

· Ensure rapid counting, receipt and banking of donations to minimise the differences in reporting between two different systems (access dimensions and donorflex) ensuring the Joint Directors of Fundraising and Income Generation Committee have timely and accurate information

· Co-ordinate the Board’s Finance & Resources committee; agenda, meeting dates, and review of relevant financial policies and the annual audit of accounts

· Lead budget and forecasting processes, develop, maintain and update effective procedures and standards on budget, financial control and productivity.

· Advise and assist Department Heads and budget holders  

· Bank reconciliation, Quarterly VAT Submission (Making Tax Digital),

· Month-End and Year-End Process

· Model the impact of planned pay awards with accountability for annual adjustments

· Monthly payroll changes to external Payroll advisors; Auto-enrolment Pension submission and PAYE

Qualifications, Skills, Experience, Knowledge & Approach

 · Qualified ACA or ACCA accountant

· 10 years’ experience in all aspects of accounting/finance for medium sized organisations

· Excellent current knowledge of PAYE and VAT

· Management responsibility for a finance team

· Oversight of IT functions

· Completion of accounts and audit information packs and resolution of issues as specified by the Auditors

· Presenting and interpreting financial information to a range of stakeholders

· Effective financial management and control through delegated budget holders

· Leadership of productivity &/or efficiency programmes

· Commercial experience at a senior level

· Skilled in being able to quickly establish effective relationships at all levels (internal and external) with gravitas and strength.

· Skilled in implementing system and business change

· Business continuity planning skills

· Superior attention to detail, even when working under pressure

· Highly competent use of Microsoft Office 365 Suite with particular expertise in Excel

· Charity Finance and Governance

· Excellent current working knowledge of accounting systems and payroll systems including Access Dimensions

· Excellent understanding of unconscious bias in your own practice

· Data protection, Information Governance and GDPR

Key Accountabilities, Responsibilities & Tasks

Communication

 Creative and approachable leader with gravitas who communicates clearly with colleagues

· The ability to inspire others – direct reports, at executive team, the wider organisation  Board, committee and with supporters, donors and stakeholders

· Diplomatic, persuasive with excellent negotiation skills

· The ability to speak more than one language relevant to the population served

Internal & External Contacts

·  

Decision Making

 · Solution focused approach, be ready to listen to others’ ideas and share our vision for what it means to be Outstanding

· Able to get ideas across quickly and effectively and gain relevant buy-in and support

· High level organisational and planning skills

· Solution focussed approach

· High level of personal integrity and honesty

· Positivity and highly self-motivated

· Effective team player

Mental and Physical Consideration. Working Conditions & Environment 

· Commitment to the aims and ethos of the Hospice

· Strong facilitation skills - able to lead a team through effective idea generation to collation of output from group work

· Critical thinking and analytical skills

· The ability to work from different locations

· Continually strive to improve the business

· Development of others to succeed

· Keen to develop self within role

Health & Safety

 · Understand and comply with all Health and Safety, Fire and Infection Control regulations

· Complete all mandatory training and ensure compliance of direct reports and contractors

Safeguarding

· Act in a manner at all times to safeguard the interests of individual patients/clients and their  families and justify public trust and confidence in the Hospice of St Francis

Job description:

Halton Haven Hospice provides Specialist Palliative and End of Life Care to the people of Halton and surrounding areas who are living with a life limiting illness. We reach a population of approximately 129,000 people and provide all of our services for free. We provide holistic care for our patients, and their loved ones, taking care of their physical and emotional needs so that they can focus on creating cherished memories for as long as possible.

We are a registered charity working in partnership with the NHS and although we receive some funding, our wonderful community who support and raise much needed funds enabling us to continue our vital work.

By joining the team at Halton Haven, you will be greeted with a warm welcome from day one and will receive an inclusive induction programme to support you through your early days. Each role at the Haven makes a real difference to our patients and their loved ones and we are committed to ensuring all our staff feel supported and valued in their roles.

If you are interested in joining our team HHH please visit our website: Please complete an application form 

Offers of employment will be conditional and subject to pre-employment checks as deemed appropriate including identity, DBS, qualification, right-to-work, reference checks etc.

Key Tasks

Quality Assurance

· Management of various stakeholder compliance schedules, which have been set up to facilitate timely reporting of required assurance data (including quarterly safeguarding report and bi-annual safeguarding audit).

· Responsible for collating data and writing reports required to for monthly, quarterly and annual quality reporting. This involves liaising with key personnel across several departments to ensure the data is received in good time in order to produce and publish reports to set schedules.

· Responsible for ensuring that various Hospice departments produce and share their required reports for appropriate sharing with stakeholders ahead of attendance at meetings as required.

· Support the Hospice Executive Management Team to respond to information requests in a timely manner and within regulatory bodies timescales.

· Managing audit processes throughout the Hospice to a schedule set at the beginning of each year

· Managing Policy Reviews to a set schedule, ensuring that each Hospice Department reviews existing policies or produces new policies as required.

· Attendance at appropriate meetings such as internal Clinical Governance/Patient Safety Meetings and Contract, Quality and Performance Group Meetings with M&C ICB

· Maintenance of the Hospice Risk Register.

· Assist the incident reporting processes, supporting the investigation of incidents as required.

· Ensuring appropriate incident reporting to external stakeholders in a robust and timely manner.

· Liaise with external colleagues as required to feed into locality data collection, such as Hospice Collaborative and Hospice UK requirements.

· Managing patient and carer feedback processes, including working with the Hospice Patient and Carer Representative.

· Managing the Hospice Clinical Governance/Patient Safety Meeting. Setting up a meeting schedule, setting an agenda for the meeting. Ensuring minutes of the meeting are produced. Preparing a Quality Assurance Report for the meeting for discussion at the meeting.

· Supplying reports as requested for the Hospice Board of Trustee meetings.

· Managing the production of the Hospice annual Quality Account, ensuring that it is produced on time for presentation to stakeholders and then having the final version ready for publication at the end of June.

· Assisting the Controlled Drug Accountable Officer with appropriate reporting.

· Assisting the Registered Manager with appropriate notifications to the Care Quality Commission.

· Managing the collation, processing and maintenance of up-to-date patient data appropriate to facilitate external and internal reporting

Ensuring that the Hospice is familiar with the latest requirements from CQC in terms of evidencing Quality Statements and inspection processes. Assessing how the Hospice meets the Quality Statements and having the assessment of evidence of compliance available. Also ensuring that any gaps in evidence have action plans.

We believe in the importance and value of our colleagues. Our Colleague Experience Manager is a vital role at Starlight, prioritising our colleagues, their experience at work, their wellbeing, health & safety, and aspirations. We listen carefully to our colleagues to understand what matters to them at work and are committed to developing and growing the environment that will enable our colleagues to be their best. You will thrive on responsibilities from policy, process and administration to supporting Learning & Development and our Moments That Matter people strategy.