Children jobs in feltham, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Screen Share
Screen Share is the UK’s leading refugee digital inclusion charity. We invest in the digital capability of refugees and people seeking asylum by providing the tools, training and opportunities they need to thrive in education, work and community life. Our vision is a future where every refugee in the UK has the digital tools and support to flourish in a connected world.
Over the past four years, we have supported more than 3,000 refugees with devices, connectivity, and training. Our 2026–2030 strategy commits us to scaling our impact to reach 5,000 refugees across the UK every year, embedding refugee leadership, and ensuring Screen Share is an effective and sustainable full-service digital inclusion service for refugees for as long as needed.
This role is funded for 1 year with the high likelihood that funding will continue beyond the grant period. We are also awaiting a response for 2 significant funding applications which will expand the programme.
Personal Profile
This is a leadership role at a pivotal moment in Screen Share’s journey. The role is funded to deliver our current Digital Skills programme, with a strong focus on quality, impact and evaluation. At the same time, we are awaiting the outcome of several significant funding applications. If successful, these will enable us to expand the programme quickly, positioning the postholder as the Head of a national digital skills programme with a larger team and greater leadership remit.
You will be a dynamic and strategic leader, passionate about digital inclusion and refugees. You bring structured programme management (clear processes, monitoring & evaluation, budget oversight) combined with empathy, cultural sensitivity and the ability to motivate others. You will be excited
You will thrive in a fast-moving and growing charity where flexibility and initiative are vital. You will embed refugee leadership at the heart of our work, co-designing with lived experience. You will also represent Screen Share externally, building partnerships with corporates, councils and charities, raising the profile of refugee digital inclusion nationally.
We particularly welcome applications from those with experience of migration.
Key Responsibilities
Programme Leadership & Delivery
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Lead the design and strategic direction of our Digital Skills programme, Ensure the service we are providing is high-quality, impactful, trauma-informed and aligned with Screen Share’s 2026–2030 strategy.
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Oversee the onboarding and support of hundreds of refugees looking to develop digitally, including supporting with the development of their Independent Learning Plan’s and journeys through Digital Champions
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Recruite, coordinate and support our digital champions and staff to provide high-quality online and in-person classes, 1:1 support and effective sign-posting
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Maintain oversight of multiple Screen Share digital skills projects delivered over multiple locations.
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Trial innovative digital inclusion tools and approaches.
Monitoring, Evaluation & Impact
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Design and oversee comprehensive impact measurement and monitoring and evaluation frameworks to ensure the programme is most effective
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Produce clear, data-centered programme and impact reports (quantitative and qualitative) for existing and prospective funders and partners
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Embed continuous learning and client reflections into programme design and improvement.
People & Volunteers
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Recruit, train and support Digital Champions and volunteers in a trauma-informed way
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Line-manage staff kindly and calmly as the team grows
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Embed refugee leadership and lived experience in programme design, delivery and iteration
Partnerships & Fundraising
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Support our Outreach team in building and maintaining strong partnerships with our corporate, charity and government partners
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Represent Screen Share to external stakeholders including corporates and charity partners with professionalism and credibility.
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Explain and facilitate our Digital Skills employee engagement package for corporates and businesses in a safe and professional manner
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Collect and report detailed programmatic data and case studies for fundraising bids and corporate partnership proposals.
Finance, Safeguarding & Compliance
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Hold accountability for the Digital Skills programme budget, reporting regular updates to the CEO
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Ensure compliance with GDPR, safeguarding and H&S policies.
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Oversee the prompt and accurate reporting of safeguarding incidents to Screen Share’s DSL, and contribute to the development of our safeguarding as an essential element of our work
Personal Specification
Essential
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Significant experience in charity programme management, with a strong preference for experience in the digital inclusion, adult education or refugee support sector
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Proven ability to manage teams of staff and volunteers from a diverse range of backgrounds
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Experience working directly with refugees/asylum seekers OR deep expertise in digital inclusion and commitment to learning from refugee experience.
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Strong monitoring, evaluation and reporting skills and experience
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Financial management experience (budgets, reporting).
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Experience supporting fundraising through impact reporting and case studies.
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Experience managing, training and motivating staff and volunteers.
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Excellent relationship-building skills across sectors.
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Strategic thinker with strong organisational and collaborative skills.
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Excellent written and verbal communication.
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Commitment to Screen Share’s mission and values.
Desirable
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Experience scaling programmes across multiple sites/regions.
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Familiarity with corporate volunteering or “train the trainer” models.
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Knowledge of digital skills curricula, programmes and digital inclusion sector
The client requests no contact from agencies or media sales.
Fundraising Officer
We are seeking a highly motivated and organised part-time Fundraising Officer to join us as an integral member of the fundraising team.
In this role, you’ll support income generation by focusing primarily on administration and stewardship responsibilities within Individual Giving and Community Fundraising. You will have the opportunity to develop supporter journeys as well as strong admin processes which support the growth of income across the team.
The right candidate will need to be self-motivated, with a positive attitude, committed to ensuring all supporters are made to feel valued.
This is a rewarding role for someone with excellent communication skills and attention to detail, who is excited to be part of a charity making a real difference to trans youth across the UK. This role is:
- Remote (UK-based)
- Part time (16 hours per week)
- Salary p/a £15,000 (FTE £30,000)
Apply now and help shape the future of an organisation making a real difference to the lives of trans young people
Closing date: Monday 15 September 2025
Salary: £39,000 per annum
Contract: Permanent, Full-time
Location: Hybrid – 2 days per week in Southwark, London
Closing date: September 8th
We are delighted to be working with The Duke of Edinburgh’s International Award Foundation to recruit a Philanthropy Manager. The Foundation is the international charity behind one of the world’s most respected youth programmes, empowering over a million young people annually across 120 countries and territories.
This is a unique opportunity to join a globally recognised organisation and play a key role in building and deepening relationships with a high-level network of generous and engaged donors. You will lead on the recruitment and stewardship of high-value donors, including five- and six-figure pledges, and manage all stages of the donor lifecycle, from research and due diligence to proposal writing, relationship-building, and stewardship.
To be successful in this role, you will need:
- A proven track record of engaging high-net-worth individuals and securing significant philanthropic gifts.
- Experience communicating with senior stakeholders across diverse cultural backgrounds.
- Strong written and verbal communication skills, with meticulous attention to detail.
- A strategic mindset and the ability to manage multiple projects and deadlines.
- Cultural intelligence and a deep understanding of donor engagement and stewardship processes.
If you would like to have an informal discussion, please contact Ashby Jenkins Recruitment and ask to speak to Emma.
Ashby Jenkins Recruitment is a specialist charity recruitment agency. We are committed to equity, diversity, and inclusion and take a relationship-led approach to recruitment in the sector. You can read more about our commitment to diversity on our website.
If enough applications are received, we reserve the right to close the application period early.
Please quote reference 2696EI when applying.
Fundraising Manager
We are seeking an experienced Fundraising Manager to develop and deliver income generation from charitable trusts, foundations, and corporate partners.
In this role, you’ll drive forward our trusts, foundations, and corporate partnerships work to build strong, mutually beneficial relationships to support our mission. You’ll identify and develop opportunities, create inspiring funding proposals, and provide excellent stewardship to ensure all funders and partners feel valued, engaged, and motivated to continue their support. You’ll also maintain a healthy and active pipeline of new prospects, supporting the long-term sustainability of our work.
This is a rewarding, hands-on role for someone who loves relationship-building, is confident working with funders and corporate partners, and is excited to be part of a charity making a real difference to trans youth across the UK.This role is:
- Remote (UK-based)
- Part time (20 hours per week)
- Salary p/a £23,500 (FTE £37,600)
Apply now and help shape the future of an organisation making a real difference to the lives of trans young people.
Closing date: Monday 22 September 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping people grow while making a meaningful impact? MLC is proud to be representing a Charitable organisation to recruit an experienced Talent and Learning and Development Manager.
It is a full-time position, with hybrid working onsite near Kingston upon Thames (and occasional visits to a site in Guildford), and from home (2days). Paying up to £47,000 (depending on experience).
You'll be responsible for the full employee lifecycle—from recruitment to onboarding to L&D. Through team collaboration, you’ll focus on strategic workforce planning and creating a robust L&D programme.
Key deliverables:
- Develop and deliver a forward-looking Learning & Development strategy
- Drive workforce and succession planning
- Manage our Learning Management System (Litmos)
- Support EDI and wellbeing initiatives
- Lead recruitment, onboarding, and induction processes
- Partner across departments to promote career development and continuous improvement
Essential criteria:
- CIPD Level 5 (or equivalent) in Learning and Development or HR
- Strong experience in talent management and training delivery
- Excellent project management and communication skills
- Proficiency with people systems and data analysis
- A collaborative, solutions-focused mindset
Please apply now as applicants are under constant review, and this role may be filled prior to the ad closing. For any additional questions, please reach out to Annabelle at MLC Partners.
Financial Operations Lead | Permanent | London - Hybrid | £43,941 + Benefits
For a well-known UK charity, we're recruiting a Financial Operations Lead on a permanent basis. Reporting to the Financial Controller, the Financial Operations Lead will oversee all processing and reconciliation of financial transactions, accruals and prepayments, as well as VAT returns, and all day-to-day banking, credit card and investment matters. The Financial Operations Lead is a key role, supporting staff queries, liaising with HR on payroll returns, and supporting the development of robust month-end processes across the team.
What you'll be doing:
- Financial Transactions - support AP processing, and approval of invoices on the AR ledger
- Prepare payroll journals and reconcile all payroll information
- Prepare accruals and prepayments for income and expenditure and support month-end accounts
- Prepare balance sheet reconciliations and VAT returns
- Support year-end with the preparation of note to the accounts including payroll, banking, fixed assets and investments
- Liaise with bank, investment fund managers and credit card providers
- Support wider teams with finance queries, and financial compliance procedures
- Payroll - check all finance aspects of the payroll before final sign-off and work closely with HR team to ensure payroll system is compliant with HMRC guidelines
- Develop improvements within the finance ledger and HR systems, and support the training and roll-out of any new systems updates
What you'll offer us:
- Part-qualified Accountant (ACCA, CIMA or ACA)
- Experience of financial ledger packages, and automated payroll systems
- Experience preparing accruals, prepayments and balance sheet reconciliations
- Experience preparing VAT and Payroll returns
- Strong people and process management
- Experience of developing and implementing robust financial processes and systems
- Attention to detail, a love of people, and a heap of self-motivation!
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As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an experienced Senior Legacy Marketing Manager to lead a sector-leading legacy and in-memory giving programme at a major national charity on a 12 Month Contract.
Joining at an exciting time of expansion, you’ll play a pivotal role in shaping and delivering a brand-new legacy proposition, inspiring thousands of supporters to leave a gift in their will and embedding legacy giving across the organisation to secure the long-term future of vital services.
You’ll be part of a high-performing fundraising and marketing team, with strong investment and senior leadership support to deliver real growth. Alongside the opportunity to innovate and make your mark, you’ll benefit from excellent development opportunities, a flexible working environment and a highly collaborative culture.
What you’ll do:
- Lead the development and delivery of a legacy marketing strategy to significantly grow legacy pledgers and intenders.
- Create and embed an inspiring stewardship programme to engage legacy audiences.
- Drive long-term growth in in-memory giving, working with internal teams and external partners.
- Oversee all legacy communications, campaigns, and collateral, ensuring excellence across supporter journeys.
- Manage significant budgets and monitor campaign performance against ambitious KPIs.
- Lead a small team and work closely with agencies, Free Will partners, and suppliers.
What we’re looking for:
- Substantial experience in legacy marketing, ideally within a large charity.
- A strong track record of planning and delivering successful legacy campaigns across multiple channels.
- Excellent leadership and people management skills.
- Proven ability to use data and insight to shape strategy and improve performance.
- Strong stakeholder management skills, with the ability to influence and collaborate at all levels.
- Deep understanding of fundraising regulations, GDPR, and best practice in legacy marketing.
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours for an initial discussion on the role, prior to submitting a full application.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Development Consultant (Scotland)
Location: Homebased with weekly UK-wide travel
Department: Union Development
Contract type: 3 Year Fixed Term Contract
Hours: 35
Salary: £35,494
Who we are
NUS Charity is an exciting organisation developing and championing strong students’ unions. We connect our members and curate services to deliver advice, guidance and crisis support to students’ associations and unions across the UK.
We do professional differently. We are a progressive charity representing students’ unions. The sector is inclusive, fun, dynamic and representative and we put students and students’ unions at the heart of everything we do. We are challenging but are committed to creating a supportive and flexible environment which pushes your personal development in your everyday activity.
What we do
Students’ unions can be transformational hubs for students, staff, and wider society. NUS Charity support our member’s development to enhance their capacity and harness opportunities to maximise their positive impact. We do this in many ways, from managing a purchasing consortium to drive great value for our members, to our development activity, supporting the best potential in students’ unions - we strive to make a difference to our members.
Within our small Union Development team we deal with a range of organisational development work, whether that’s being the Returning Officer and supporting students’ union elections, running development events/webinars, helping new students’ unions create the structures that they need, coaching a students’ union leader who needs extra support, or creating guidance on new legislation that will affect students’ unions – no two days are the same.
What we need
NUS Charity is looking for a Development Consultant to strengthen organisational development for our members, predominantly in Scotland. We’re looking to diversify the knowledge within our team to deliver high quality projects in organisational development based on our Quality Students’ Unions framework and other relevant benchmarking tools. We’re also part-funded by the Scottish Funding Council to provide specific developmental support for College Students’ Associations across Scotland. You don’t need to have worked in students’ unions before, but working in a membership/governance/charity environment would be a bonus.
Committed to Inclusion
We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability. You can be yourself here whoever you are, be proud of the work you do and build a career in a place that knows different is good.
We recognise that candidates from racialised backgrounds are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the minimum criteria for a role (at least 80% of the criteria in the person specification) and are from a racialised background, you'll be guaranteed a first stage interview. It is important to note that this scheme guarantees an interview for candidates who meet the minimum criteria and tell us that they'd like to be considered under the scheme. The selection decision at interview will be based on the most suitable candidate, regardless of any protected characteristic.
This role will be based at home, with travel across Scotland and the UK to meet members and to deliver and attend events fairly regularly.
Benefits
We aim to practice what we preach so we’re happy to offer a flexible person-centred working environment with a great benefits package including:
- Generous holiday entitlement (starting at 27 days per year rising with service to 30 days)
- Flexible working opportunities
- Valuable workplace pension
- Enhanced parental pay policies
- Employee assistance programme
- Paid volunteer days – three days per year for full time staff
- Health Cash Plan
Closing date for applications: Sunday 7th September 2025 (23:59)
If you’re successfully shortlisted, we’ll see you at an interview on Thursday 18th September 2025
REF-223443
We are delighted to be working in partnership with a much loved national Charity to recruit them a Relationship Manager to cover the South Coast - Kent, Southampton, Dorset, Hampshire and Sussex.
About the role
You will be joining a friendly and face paced fundraising team to identify, support and retain regional supporters. You will be responsible for
* Driving engagement across your region (and beyond) to proactively identify, support, and retain supporters.
* Working with the wider Regional Fundraising Team and collaborate on relationships that might be across the UK
*You'll be generating a strong network of community and corporate supporters to secure sustainable income for the charity. You'll also be building a pipeline of prospects of community and corporate to ensure future support.
About you
To be successful in this role you must have
*Demonstrable knowledge of what it takes to proactively identify, develop, and cultivate supporters to maximise income and deliver against KPIs, objectives and the Community Team business plan.
*A good knowledge of the fundraising landscape and opportunities in the UK
*Experience of building and account managing/stewarding a personal portfolio of high value supporters & corporate partners, volunteers and in aid of events to achieve your financial target.
Please note that this is a home based role with travel across the South Coast. You will need access to a car and have a valid driving licence. Please note that the closing date is the 14th September. For more information please contact Laura Iliff on 07442607841.
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Governance Administrator & Clerk to the Board Vacancy
The Governance Administrator & Clerk to the Board will provide an exceptionally high level of governance and administrative support to the School’s Boards and Committees and the Board of Directors for Rambert Grades (a joint venture between the School and Rambert). The post-holder will utilise current and relevant technology and AI (such as Microsoft 365 Bookings and CoPilot) to schedule meetings, prepare agendas and supporting papers and take accurate and detailed minutes, to help ensure good governance and compliance.
This job requires a meticulous individual, with a flair for writing accurate and detail-oriented minutes. The postholder will have excellent organisational skills, an appetite for hard work, an eye for detail and a desire to work in the Higher Education or Charity sector. They will actively promote and uphold the School’s mission and values and will always exercise a high level of good judgment, diplomacy and discretion, in respect of the confidential and often sensitive information that they are party to. They will work effectively and build strong relationships with senior leadership and the Board of Trustees.
Hours
Part-time – 0.5 FTE (20 hours/week)
Flexible annualised working pattern available to suit the needs of the role and the postholder (e.g., working parents). Weekly hours may vary based on workload demands, with increased hours during peak Board and Committee meeting periods (January, March, May/June, October/November) and reduced hours during school holidays. Monthly salary remains consistent.
Contract Type
Permanent
Salary
£14,500 – £15,750 (0.5 FTE)
£29,000 – £31,500 (Full-time equivalent)
Based on experience.
Benefits
- 10.5 days annual leave (0.5 of 21 days FTE), plus English public and bank holidays
- Additional gifted time off during the two-week Christmas closure
- Paid overtime and Time Off in Lieu (TOIL), where applicable
- Flexible annualised working pattern
- Generous pension scheme – up to 6% employee / 9% employer contributions
- Employee Assistance Programme
- Cycle2Work Scheme
- Staff training and CPD opportunities
- Friendly, inclusive, and accessible working environment
Location
Remote and onsite at:
Rambert School, St Margarets Drive, Twickenham TW1 1QN
Please note: There is no lift access to the upper floor of Clifton Lodge, making the site only partially accessible to wheelchair users.
LTSB is a social mobility charity that works with talented young people from disadvantaged backgrounds, ensuring they find meaningful, skilled careers – and that companies get positive, effective staff who can make a difference from their first day.
Reporting to the CEO, we are seeking a Director of Income Generation to lead on securing income. This is an exciting role which will focus on:
- maximising our unique portfolio of corporate supporters; further growing our Trust and Grants income, including building partnerships with like-minded charities;
- building our events-based fundraising, including bespoke events;
- looking for new areas for growth which could include developing a HNWI giving programme.
This role sits within our Senior Leadership Team (SLT) and will manage our Fundraising team. You will seek to maximise value from opportunities across the organisation and ensure that fundraising is consistent with the charity’s broader goals. You will also work closely with of Director of Employment and Opportunities and team to co-design a Corporate Supporter Strategy.
To be successful, you will need proven success in securing five and six-figure value partnerships (both in corporate and philanthropy), as well as an overall understanding of our wider key income streams. Previous experience of working in a youth charity is highly desirable. Whilst your income generation achievements are important, your mindset and the way you approach your work are equally important to us, and we are looking for an inspiring and collaborative leader who seeks out opportunities alongside supporting your team to achieve their potential.
We are a remote-based organisation which promotes flexible working. This role will require frequent travel to our hub cities (Birmingham, Liverpool, London and Manchester).
To apply to be our Director of Income Generation, please submit the following:
- Your CV
- A personal statement (max. two pages) outlining how you fit the person specification and why you feel you can contribute to LTSB’s work and impact.
The closing date for applications is 6.00pm on Wednesday 10th September 2025.
The first round of interviews will take place on Monday 15th and Tuesday 16th September 2025 via Zoom, with the final round scheduled for Wednesday 17th September 2025 in person - most likely in London.
If you have any access requirements, please let us know - we’d be happy to discuss alternative arrangements.
To arrange an informal chat about the role or the charity, or to get a sense of whether your skills and experience would be a good fit, get in contact with Nic Skipwith, our current Director of Income Generation at Nic@ ltsb.charity.
LTSB prepares, connects and supports young people from disadvantaged backgrounds to careers with leading organisations.

This new role will focus on driving business development and fundraising opportunities, and ensuring robust contract administration across METRO's HIV services. Reporting to the Head of HIV or Director of Services, the Senior Manager (HIV Services): Business Development and Team Coordination plays a vital role in strengthening the sustainability and effectiveness of METRO's HIV services.
The post holder will support the development of funding proposals and bids, build and maintain relationships with funders, commissioners, and partners, and contribute to fundraising activity to secure the future of HIV services. Alongside this, the post holder will provide hands-on support to the team with contract management, producing high-quality data-led reports, monitoring outcomes, and ensuring compliance with funder requirements.
This role acts as a bridge between delivery teams and METRO's leadership, being part of its Senior Management Team (SMT), and enabling services to thrive by ensuring contracts are well-managed, reports are accurate and timely, and opportunities for growth and sustainability are actively pursued.
Programme
METRO runs various HIV prevention and support services across London and the Southeast. These services include pan London and local HIV prevention services, HIV support services including advice and advocacy and family support, HIV peer mentoring and counselling services. Many of these services are delivered in partnership with agencies such as the GMIPartnership consisting of Spectra, Positive East, and our collaborations with THT, Positively UK and Africa Advocacy Foundation. Our services are also embedded in other sexual health partnerships, such as the SASH programme, which consists of our partnerships with Turning Point, London Friend and Naz. We also work with several NHS Trusts as part of our work with the London HIV Fast Track Cities programme and wider programmes.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Terms:
- Start date: 3rd November 2025
- Salary: £24,512 per annum actual salary (£30,640 FTE, inclusive of £3,990 London Weighting)
- Location: Hybrid - across South London community hubs, HMP Bronzefield, remote working
About Women in Prison
Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
Job Description:
Job Purpose:
This role will be based in both HMP Bronzefield and in our community-based hubs in South London, delivering specialist housing support with women impacted by the criminal justice system in prison and the community.
Key responsibility areas
- To deliver an effective accommodation intervention for women impacted by the criminal justice system.
- To develop effective relationships with key stakeholders, such as housing departments, probation, prison, to ensure a collaborative approach to women’s accommodation needs.
- To provide expert advice and support to colleagues, including upskilling through information and training sessions.
- To work with colleagues to take a system change approach to tackling key issues, such as housing, for women affected by the criminal justice system.
For full job description, please download the recruitment pack.
The client requests no contact from agencies or media sales.
Role summary
The Minster Centre is a small, friendly organisation and the Reception Manager needs to be an adaptable and flexible person who enjoys teamwork within a continuously evolving environment. The Reception Manager role is varied, and you will be expected work with initiative and autonomy to respond to the needs of the Centre.
Terms and conditions
Salary: £21,064.54 pro rata (£29,489.77 FTE)
Hours: 25 hours per week as follows Monday 9am – 5pm, Tuesday 9am – 4.30pm, Wednesday 8am – 1pm, and Friday 9am – 5.30pm. Some flexibility in hours may be possible.
Location: The Minster Centre, Queens Park, NW6 6RD
Contract: Part time, permanent
Benefits: Pension scheme, flexible working options, generous enhanced paternity and maternity and adoption policies, closure between Christmas and New Year with additional paid holiday, enhanced sick pay entitlements increasing with length of service
Annual leave: 33 days (including bank holidays)
Responsible for: Receptionists
Reports to: Facilities and Membership Manager
How to apply
Please apply by sending your CV and the additional forms available on our website. Candidates must send a cover letter addressing how you meet the person specification. Your application must be sent by 12pm on Monday 1st September 2025 by email to Afua Pierre, HR & Governance Manager.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. If you’re interested, please submit your application as early as possible. For further information please contact Leon John, Facilities & Membership Manager.
We particularly welcome applications from people from underrepresented groups in the field of psychotherapy and counselling and in our organisation, including people from global majority communities, the LGBTQ+ community, care leavers, disabled people and people from other minorities.
To fulfil the role, you must be resident in the UK and have the right to work. You will be required to provide proof of your eligibility to work in the UK.
If you are a practising therapist, please review whether you currently have any Minster Centre students as clients and in which year and let us know if this is the case so that we can manage any potential dual relationships.
Background
The Minster Centre is a registered charity based in Queens Park, London NW6 that trains psychotherapists and counsellors and provides an accessible therapy service. As an accredited higher education organisation, we provide in-person and online courses throughout the week and weekend. The Minster Centre provides a psychotherapy and counselling service to the local community and has a number of rooms that are hired out for therapy, training, and events.
The Reception Manager is a critical and central role at The Minster Centre, providing a welcoming service to students, room hirers, therapy clients and staff members that is efficient and aligned with The Minster Centre’s Ethos. As part of this role, you will provide first-line support to tutors and students as well as undertake administrative duties crucial to the running of the Centre. You will also provide support to other staff members where appropriate.
Job summary
The ideal candidate will have previous administration and front of house experience to help ensure that all building users (students, room hirers and clients) are welcomed, that the building is available and set up for training and therapy services, and that the building is closed and secured at the end of the day. Furthermore, they would be organised, have excellent IT skills and knowledge and, ideally, practice of using Zoom. They will have the ability to work calmly and efficiently under pressure. In addition, they will be able to work autonomously on various tasks and work well in a team. This is a great opportunity for someone with relevant transferable skills to develop those skills further.
Duties and responsibilities
Oversee and manage the Reception Team
- Ensure Reception is always covered by organising a reception rota that covers absence, holidays, etc.
General management of Reception
- Receive and welcome visitors.
- Co-ordinate access to the building, opening and closing of the building.
- Respond appropriately to emergencies.
- Order stationary and other supplies as requested.
- Manage petty cash.
- Keep the reception area tidy.
- Ensure there are adequate supplies of daily refreshments and organise catering for specific events.
Event and training support
- Set up for events and assist with special or evening events when requested.
- Organise and keep track of First Aid and Fire Marshal trainings.
Administration
- Manage the room booking system, including the processing of invoice figures in communication with Finance Assistant/Credit Controller.
- Deal with room booking enquiries and bookings for events.
- Answer, screen, and forward incoming telephone calls, and provide basic information when needed.
- Undertake data entry tasks, or similar, in quiet periods.
- Deal with customer queries or complaints politely and positively.
Facilities
- Work with the Facilities and Membership Manager to source and organise suppliers to meet the various facility needs of the building.
- Ensure that the building has adequate cleaning by working with the Facilities and Membership Manager in communication with Total Clean.
- Conduct daily spot checks of the building and report any significant problems to Facilities and Membership Manager.
- Undertake small repairs of damaged equipment or fixings.
IT support
- Field/triage general IT Support emails with the IT Team.
- Diagnose and resolve equipment issues on site.
- Support tutors and office staff with basic Office apps, Moodle, Zoom queries (support and training can be provided).
- Provide IT support for tutors facilitating Zoom teaching sessions including troubleshooting.
- Manage tutor Zoom accounts.
- Schedule Zoom sessions.
Student support and progression
- Ensure that students are enrolled on courses and set up on systems accurately.
- Manage the re-enrolment process between academic years.
- Oversee the recording of student progression.
- Liaise with and support the Operations Team in organising the annual Graduation event and ensuring all eligible students receive timely information.
This is not an exhaustive list of duties and responsibilities. The post holder may be required to undertake other duties which fall within the ambit of the role, in discussion with their line manager or the Interim Management Team.
The post holder is expected to comply with all relevant policies, procedures and guidelines of The Minster Centre, including those on Equal Opportunities, Health and Safety and the Data Protection Act.
Please apply by sending your CV and the additional forms available on our website. Candidates must send a cover letter addressing how you meet the person specification. Your application must be sent by 12pm on Monday 1st September 2025 by email to Afua Pierre, HR & Governance Manager.
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
The client requests no contact from agencies or media sales.
You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
Learn about our vision, mission and values
About the role
Reporting in to the Director of Organisational Effectiveness, the Head of Health, Safety, Security & Safeguarding is a key role for Christian Aid and will inspire, design and drive Christian Aid's Global Safe strategy, in respect of safety, security, and safeguarding, ensuring that staff in the UK, overseas offices, and partner organisations operate in a safe, secure, and well-supported environment.
The post-holder will be the custodian of a safe culture, ensuring that it aligns with the global culture programme and overall people strategy and be the organisation's safeguarding and security ambassador and expert, acting both internally and externally as a thought leader, challenging appropriately and bringing external expertise to Christian Aid.
Some of the main responsibilities and accountabilities for the role are:
-Monitor and assess security risks in operational locations, providing guidance on crisis response and emergency planning.
-Model a culture of continuous learning through training staff and partners on security awareness, travel safety, and incident response protocols.
-Champion and oversee incident reporting and response mechanisms, ensuring timely and effective action in case of security threats.
-Lead and embed a safeguarding culture across Christian Aid and its partners, ensuring compliance with global safeguarding standards.
-Foster continuous improvement through the development of safeguarding policies, procedures, and reporting mechanisms to protect staff, communities, and program participants.
-Model accountability through leading investigations and responses to safeguarding concerns, ensuring appropriate action is taken while maintaining confidentiality and victim-centred approaches.
-Foster a mindset of connection in relation empowering others to undertake self-assessments for all partnerships and ensure adequate assurance is in place.
-Maximise impact Develop through the development of crisis management plans for security incidents, safeguarding concerns, and emergency situations.
-Provide expert advice to leadership and country teams on risk management and response strategies.
-Foster continuous improvement with legal, HR, and program teams to ensure safety and safeguarding policies align with regulatory and donor requirements.
-Facilitate opportunities with external security, safeguarding, and humanitarian networks to strengthen best practices.
-Represent Christian Aid in sector-wide discussions on safety, security, and safeguarding policies.
About you
The essential key skills and experience that we are looking for are:
-Significant experience in safety, security, and safeguarding roles, preferably in international NGOs, humanitarian organisation, or development agencies.
-Significant exposure to working in high-risk, conflict, or disaster-affected environments, managing safety and security for field teams.
-Advanced knowledge of global safeguarding frameworks, including protection of vulnerable groups, PSEA (Prevention of Sexual Exploitation and Abuse), and child safeguarding and how they apply in humanitarian contexts.
-Extensive experience in crisis response, risk assessment, and emergency planning for international staff and partners.
-Leadership experience in developing and delivering training on security awareness, safeguarding, and risk management.
-Proven ability to develop and implement security and safeguarding policies across multiple locations.
-Advanced understanding of global security protocols, crisis management, risk assessment, and incident response, particularly in volatile or conflict zones.
-Expertise in managing security risks, conducting security assessments, and developing crisis management plans.
-Awareness of international legal frameworks, including those related to human rights, security, and safeguarding in field operations.
-Knowledge of staff wellbeing strategies, trauma response, and resilience-building in high-risk or stressful environments.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid's faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
You can expect a wide range of rewards and benefits, please refer to the benefits booklet for your location to see our full list of employee benefits.
For Salary details for this role, please refer to the Salary band by location.