Children jobs in wakefield, west yorkshire
CRM System Owner
We’re looking for a skilled and proactive CRM System Owner to help lead the development and optimisation of Microsoft Dynamics for the UK’s leading fostering charity and membership organisation.
Position: CRM System Owner
Location: Home-based or based in one of four offices (London, Belfast, Cardiff or Glasgow) with occasional travel to London
Salary: £42,630 - £47,705 + London Weighting if eligible
Contract: Permanent, full time – 35 hours per week (part-time 0.8 FTE considered)
Closing Date: Monday 23rd June 11.59pm
Interview Date: Tuesday 1st or Wednesday 2nd July (via Microsoft Teams)
What you’ll be doing:
As CRM System Owner, you will be the go-to person for all things Microsoft Dynamics, ensuring the CRM system meets the evolving needs of the organisation. From strategic planning and system development to supporting colleagues and working with suppliers, your expertise will help the organisation to better understand and support the fostering community.
Primary objectives of the role are:
• Be the primary CRM expert and first point of contact
• Lead the strategic development of the CRM system
• Increase CRM usage and optimise functionality across teams
• Manage relationships with external system partners
• Strengthen reporting capabilities to drive insight and decision-making
Who we are looking for:
This is a great opportunity for a CRM professional with hands-on experience of Microsoft Dynamics. If you’re confident in system configuration, stakeholder engagement, training users, and are passionate about improving systems to support impact-driven work, we’d love to hear from you!
At this point, we hope you're feeling excited about the role – even if you don’t meet every single requirement, we still encourage you to apply.
In return:
• 38 days leave (including bank holidays) pro rata
• Flexible and hybrid working
• A range of family friendly and fostering friendly leave options
• Enhanced maternity, adoption and sick pay
• 24/7 Employee Assistance Helpline
• Pension and life assurance
• Contribution to eye tests and lenses
• Season ticket loans
The organisation values diversity and welcomes applicants from all backgrounds, particularly under-represented groups. Care-experienced applicants meeting the minimum criteria are guaranteed an interview. Applicants with disabilities can request reasonable adjustments. Job-sharing for all roles will also be considered; please indicate your interest in your application.
Other roles you may have experience of could include: CRM Manager, CRM Analyst, Microsoft Dynamics Lead, Data and Systems Lead, CRM Consultant, Systems and Insights Officer, CRM Support Manager, Data Operations Manager.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are looking to recruit a new Fundraising Coordinator who believes in our vision that there should be “No Street Called Home” for children living on the streets in Uganda and who wants to help us to grow this impact and further change children’s lives.
Reporting to: Development Manager
Location: Remote
Working Hours: Part-time, 2.5 days per week (working days are flexible)
Salary: £27,000 pro rata (based on a full-time equivalent 37.5 hour week)
Contract Length: One year, fixed term (with the potential to extend based on available funding)
Restrictions: Must have the right to work in the UK
This is a 2.5 day a week role which would be perfect for someone looking for a flexible job that makes a big social justice impact. This would suit someone with family responsibilities or who is studying a part time masters course for example, who needs a job role that fits in around their other commitments. You could work it full time over 2.5 days or part time over 4 or 5 days a week.
You will be joining a wonderful team in the UK and Uganda. We currently have two paid staff (based in London and Bournemouth) and a variety of volunteers in the UK, plus a team of 26 staff in Uganda. Your views will be valued and you will get the chance to work together within our team to problem solve and suggest ideas to improve our programmes at every step of the way.
Job Purpose
- To support the Development Manager in securing appropriate funding for the organisation
- To support the Development Manager in managing fundraising partnerships
- To support the administrative functioning of the organisation
- To work collaboratively with, and offer support to, the rest of the UK team, to best meet S.A.L.V.E.’s aims and objectives.
- To work with the S.A.L.V.E. team as required, developing and improving our existing programmes of work to best benefit our service users.
- To raise awareness of the work of S.A.L.V.E. International and be an ambassador for us in the community.
Key Activities
The following activities are intended as a guide to the main responsibilities of the post and are not an exhaustive list of duties and tasks. To carry out these activities you will be working together with and given support by the Development Manager. The post-holder may be required to undertake other duties that are not listed below, at the direction of their manager. The job description may be amended from time to time after consultation with the post holder.
- Researching and writing funding applications to Trusts, Foundations and Corporate CSR programmes, in order to secure funding for new programmes or projects
- Writing funding reports, to fulfil obligations to funders
- Building strong relationships with funders and partners, to secure long-term, sustainable funding and identify new funding opportunities
- Leading on the design and delivery of the organisations Community Fundraising strategy
- Supporting the CEO and Development Manager with admin tasks, to ensure the effective functioning of the organisation.
- Working with the S.A.L.V.E. team to deliver on our strategic plan. Contribute to its review and improvements over time to maximise the organisation’s impact with our service users through regular evaluation and learning reviews where required.
Requirements
In order to be considered for this post, you will demonstrate that you already have:
SKILLS:
Essential
- Excellent storytelling skills with the ability to inspire and communicate the impact of our work to funders and supporters.
- Excellent written and oral communication skills, including report writing
- Excellent organisational skills.
- Excellent attention to detail.
- Well organised time management, forward planning and implementation skills.
- Ability to work well with other team members across the world in person and remotely.
- Able to work on own initiative, under pressure and to tight deadlines.
- Ability to learn quickly
EXPERIENCE:
Essential:
- Educated to degree level or above or at least three years’ work experience
- Demonstrable fundraising work experience: minimum two years, ideally with experience of trust fundraising.
- Strong relationship-building and networking skills, with the ability to engage donors, corporate partners, and stakeholders effectively.
- Strong research and analytical skills, with the ability to identify funding opportunities and assess their suitability
- Excellent IT Skills including a wide range of software packages such as Excel, Word etc
- Experience of using design software packages such as Canva (preferrable)
- Experience using a CRM for donor management (Beacon preferred)
Desirable:
- Knowledge of Uganda and its culture, particularly if you have spent time there.
- Knowledge of international development, homelessness, social entrepreneurship, social work and/or addiction.
This post has the following special circumstances:
- Willingness to travel across the UK when necessary.
- Willingness to work some unsociable hours.
(Please note: if you have difficulty meeting these conditions because of a disability or family circumstances the appointing manager will discuss it with you in order to see whether it is possible for reasonable adjustments to be made to the job or working conditions)
Expected Interviews Dates: Week commencing 7th July 2025
Anticipated Start Date: August 2025
Please submit your CV and a one page covering letter to apply. Your cover letter should clearly demonstrate how you meet the job specification above, and why this part-time role is suitable for you. Applications without a covering letter will not be considered.
S.A.L.V.E. International is an International Development charity registered in the UK and Uganda. Our ethos is “Support And Love Via Education”.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
Funded by the Department for Education, the National Peer Support Service for England is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and over two years of delivering a national service that has set up 145 new groups.
This role is community-based and focuses on engaging kinship carers, bringing them together to form peer support groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.
You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.
About you
We are seeking a dynamic person located in or close to Greater Manchester, and willing to travel into priority areas across the North West of England who possesses the drive, passion, and skills to:
- Establish new peer support groups across a diverse range of communities
- Supervise a small team of Peer Support Development Officers
- Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives
- Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community
- Support the sustainability of existing Peer Support Groups, taking the lead from the Hub (our network support Team)
- Keep precise records to create reports, extract learning, and share key insights throughout Kinship, enabling the organisation to enhance our services and products continuously
In the role of Senior Peer Support Development Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers.
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey toward sustainability.
An essential requirement of the role is to be a driver with access to a vehicle for work purposes.
Essential requirements include:
- Experience of team leadership or line management and supervision of a small team and managing performance to deliver targets effectively.
- Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
- Experience developing peer support communities.
- Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.
- Proven experience of ensuring outcomes and impacts of services is evidenced through high-quality data collection.
- Evidence of delivering training/support to volunteers,
- Strong facilitation skills and essential experience of peer support or user led groups with charity beneficiaries.
- Understanding of safeguarding particularly around vulnerable families.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!
How to apply
Please apply via Charity Job with your CV and a cover letter of no more than 2 pages for the attention of Deborah Fox. Please include your notice period and earliest availability to start in your cover letter.
- Application deadline: 11.59pm, Thursday 26 June 2025
- First interview: We will hold ongoing online first-round interviews as we receive applications. Final interviews will be held face-to-face in Manchester on Thursday 3 July 2025
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullet points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
• Don’t go over 2 pages on your cover letter.
• Please do not use AI tools like ChatGPT to produce your cover letter. We use software to check and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.
Trauma Treatment International (TTI) is a registered charity in the UK. Our focus and expertise is in providing evidence-based psychological treatment and support to victims of collective violence around the world. As well as providing treatment for victims directly, we work with organisations and communities to manage, mitigate and prevent trauma.
This is a highly rewarding role and an exciting opportunity to join and lead our small, yet experienced and impactful team. The role offers the platform to work creatively and flexibly internationally, network with fantastic organisations and help to influence, shape and sustain TTI’s strategy and activities in this pivotal time in the organisation’s development.
JOB DESCRIPTION
Key Areas of Responsibility
Clinical strategy and plans for growth
Have responsibility for the strategic development of TTI’s clinical team, clinical delivery and clinical outcomes, to meet TTI’s ambitious and transformational Strategy 2025-2030.
Provide clinical leadership to the development of TTI’s strategic vision and annual delivery planning, models of service delivery, standards and clinical governance.
Support and enable partners, service users and especially those with lived experience to inform TTI’s clinical service design, delivery and evaluation and to engage in communications and research activities in a way that is psychologically safe and follows principles of trauma-informed practice.
Manage TTI’s clinical capacity and skills, and oversee the growth and development of the team, including recruiting, supervising and managing workload/ assignment of internal staff, associates and external multi-disciplinary team to ensure the organisation’s ability to meet service demand.
Develop and implement strategies to actively promote diversity in the clinical team and champion culturally sensitive approaches to trauma treatment through research, partnerships and new projects.
Liaise directly and regularly with TTI’s Trustee with responsibility for clinical oversight, and provide regular reports to the Board of Trustees to support strategic decision-making and risk oversight.
Oversee the smooth running and effectiveness of specialist clinical advisory groups (clinical advisory groups, research advisory groups and project advisory groups) for TTI that meet the strategic requirements of the organisation and build the evidence base, engage experts and build the reputation and scope of TTI’s work with professionals, networks and sectors in the UK and internationally.
Take a lead in developing clinical research opportunities, identify opportunities to develop Quality Improvement Projects and disseminate learning internally and externally in collaboration with the communications team.
Build relationships with Clinical Leads in organisations with shared aims, to build TTI’s relationships and opportunities for partnership and project working.
Lead the design of internal wellbeing policies and activities and embed trauma-informed knowledge and skills across the organisation, including with clinical and non-clinical staff and trustees.
Delivery of Clinical Services
Drive TTI’s clinical delivery, in line with TTI’s overarching strategic objectives, including setting long-term and annual objectives and KPIs, within the context of clinical evidence- based best practice, trauma informed principles, participation of those with lived experience and budgetary, donor and risk-management requirements.
Oversee the development and implementation of TTI’s clinical treatment pathways for survivors of torture, trafficking, slavery and violent conflict or those affected by vicarious trauma or burnout through their work in human rights, including:
- up to date and evidence based clinical pathways for the main clinical presentations we see at TTI
- robust assessment, formulation, treatment and ending processes
- robust partnership agreements with organisations referring people to TTI for clinical treatment.
Develop and refine TTI’s clinical services in response to community needs and local/global events, in line with TTI’s strategy, including for working in international communities affected by violent conflict.
Maintain an appropriate clinical caseload.
Deliver services to TTI’s organisational clients, (including organisational reviews, trauma training, 1:1 professional consultations, critical incident support), especially to pilot, test and quality control these aspects of TTI’s delivery.
Support gaps in clinical team capacity as required to ensure smooth running of delivery and excellence of service to our individual and organisational clients.
Support internal processes led by the fundraising team to design new projects and develop grant applications in order to grow the reach and impact of TTI’s work.
Support the development of international projects and partnerships and oversee the safe delivery of international work, whether in person or online, in collaboration with the Projects and Partnerships Lead.
Attend conferences and networks of psychologists in order to learn and embed TTI’s clinical reputation and access to learning and dissemination.
Quality Assurance and Evaluation
Deliver an evidence-based and continuous evaluation culture and promote internal reflection and learning.
Maintain and further develop a robust framework for quality assurance and evaluation of TTI’s clinical activities, including engagement of clients, service users and those with lived experience.
Oversee the consistent use of evidence based clinical measures and ensure robust processes to monitor, evaluate, learn and report on the quality and impact of TTI’s clinical activities and outcomes.
Support the transition of TTI’s clinical team and associates onto client management software, with a focus on good data, confidentiality and consistency of adoption.
Ensure that all systems and processes for storing, managing and reporting on clinical/client data provide robust confidentiality, security and meet TTI’s policies and legal frameworks including Data Protection Act 1998, Caldicott principles.
Provide regular, timely and accurate data on TTI’s clinical activities and outcomes, to contribute to reports for donors, communications campaigns and annual impact reports and as required throughout the calendar year.
Provide quarterly performance reports to the CEO and Clinical Trustee on clinical performance, based on clinical data and input from the clinical team and attend Board meetings as requested to report on clinical delivery.
Oversee TTI’s processes for gathering and responding to feedback from clients and service users, and manage formal and informal complaints relating to the delivery of clinical delivery with the CEO.
Clinical Risk and Safeguarding
Hold delegated authority from the Board for TTI’s clinical risk management, including engagement in TTI’s Risk-Management Sub-Committee, driving implementation of risk-management and mitigation actions relating to clinical delivery and leading TTI’s monthly internal QSP meetings.
Feed into internal annual policy review processes, as they relate to clinical delivery, risk management and compliance with clinical duties and trauma-informed practice.
Be the Safeguarding Lead for TTI, escalating to the Senior Safeguarding Leads as required and ensure processes are in place to meet TTI’s Safeguarding Policy and procedures within the clinical team and associates.
People Management
Line manage and supervise senior clinical staff and provide support in their duties to manage and supervise their direct reports.
Notice and respond appropriately to any performance management issues.
Organise CPD opportunities for internal staff and associates. Oversee the Head of Treatment Services in delivering peer support for internal staff and associates. Update staff of any relevant changes in professional guidance.
Support the wellbeing of the clinical team and embed a culture of self-care, trauma-informed practice and delivery excellence.
Take up monthly external supervision provided by TTI.
Identify skills gaps and strategies to fill these across the clinical function, within budgetary constraints and maximising access to and sharing of internal knowledge and expertise.
Maintain up to date knowledge of requirements, guidelines and best practice from clinical governing bodies.
General
Provide clinical input into communications materials and content in line with TTI’s Communications Strategy as required by the communications and marketing teams.
Compliance with organisational policies and practices, and attendance at mandatory training.
Any other appropriate duties as required by the organisation.
Personal Specification
Essential Criteria
● HCPC registered psychologist who has completed Post Graduate doctoral level training in counselling or clinical psychology.
● Minimum 5 years post registration experience working within mental health services.
● Managerial and leadership experience
● Clinical experience across the life span of individuals
● Up to date knowledge and experience of working with clients with PTSD, complex PTSD, survivors of human rights abuses, such as torture, and/or war related trauma and/or asylum seekers.
● Training in at least two UK NICE guidelines evidence based treatment for PTSD.
● Significant experience of psychological assessment and treatment of clients across a range of settings (could include one or more of NHS, voluntary sector, international humanitarian, community-based, inpatient, field hospital, disaster response etc).
● Experience of developing and delivering training online and in person.
● Knowledge of risk management, safeguarding
● An understanding of the complexities of experience of those surviving torture, trafficking and slavery, persecution and violent conflict
● Understanding of workforce exposure to trauma or traumatic material and experience in staff support
● Evidence of post qualification development
● Training and supervisory experience
● Project management experience
● Ability to manage, motivate, support, develop and lead an online team and promote safe remote working
● A degree of financial awareness with an appreciation of the need to balance the provision of quality care against a budget
● Knowledge of appropriate standards and external regulatory bodies, such as the Care Quality Commission.
Desirable Criteria
● Experience of crisis response work
● Knowledge of languages or cultures of those we seek to support
● Lived experience of the issues reflected in TTI’s mission and aims
● Working knowledge of relevant Mental Health, Asylum, Employment and Health & Safety Legislation (e.g. Human Rights Act 1998, Immigration and Asylum Act 1999, Mental Health Act 1983 and Mental Incapacity Act 2005)
● Experience of working in the charity sector or international development sector in the UK or internationally
● Experience in facilitating critical incident response sessions and reflective practice
Qualifications
Doctorate in Clinical Psychology (DClinPsy)
Doctorate in Counselling Psychology (DPsyc)
WHAT WE CAN OFFER YOU:
● 33 days annual leave, pro rata to reflect contractual hours (including bank holidays and 3 mandatory days over the Christmas period)
● 3% Employer Pension contribution
● Commitment to staff wellbeing as a trauma informed organisation
● Commitment to personal and professional development
● Flexible working to fit your personal circumstances
● Opportunity to lead the organisation’s clinical development and make your mark as the organisation grows
Our vision is that everyone affected by collective violence can live fulfilled lives in a supportive and informed world.

The client requests no contact from agencies or media sales.
We are seeking a dynamic fundraiser to join our ambitious and supportive team as our Head of Philanthropy. Northern Ballet is at an exciting point in our organisational journey and you will inherit a successful philanthropy programme, with a broad, engaged and growing portfolio of donors, which receives effective and valuable support from our Senior Leadership Team and Board of Trustees.
As Head of Philanthropy, you will be an experienced manager and fundraiser, confident in securing and stewarding donors. You will devise and implement a comprehensive strategy to build income from individuals across our full suite of giving schemes. You will personally scope, secure and steward new major gifts from individuals, support your line report and manage your own portfolio of current and prospective donors.
This role is integral to our plans to grow both income and the impact of fundraising. If you're passionate about joining a friendly, creative and dynamic working environment where everyone contributes to our success, then we'd love to hear from you.
Key Responsibilities
- Develop and implement a philanthropy strategy across all levels of individual giving, to support future growth targets and deliver budgeted annual income targets.
- Be responsible for the growth, development and management of the Benefactor programme.
- Research, build and steward a pipeline of high-value prospects and to drive new activity to secure four to six figure gifts.
- Personally manage a portfolio of key relationships, developing robust supporter engagement plans to maximise opportunities for support. Meet with and cultivate new prospects and establish long-term, respectful, tailored relationships.
- Manage and support the Philanthropy Executive in stewarding donor relationships, supporting the post holder’s ongoing development and working together to grow lower level giving as part of the overall individual giving strategy.
- Support and work in partnership with the Philanthropy Executive to plan and deliver the annual appeal.
- Work closely with the Events & Partnership Executive to create and deliver bespoke events to grow engagement with the Company and generate additional income.
- Work with the Events & Partnership Executive and Director of Development, to support the sponsorship programme, overseeing relationships with corporate sponsors to ensure that activities meet the needs of the client and maximise the potential for future giving.
- Work with the Director of Development to grow and promote legacy giving to the organisation.
- Work with teams across the organisation to develop opportunities for support, to foster open information sharing and ensure donor opportunities, acknowledgments and experiences are delivered.
- Monitor fundraising performance and budgets and provide timely reports and analysis to the Director of Development.
- Ensure income is tracked and progressed through phased budgets, prospect pipelines and moves management processes, supported by the CRM database.
- Contribute to the overall fundraising success of the Development Team, supporting opportunities for collaboration and championing a supportive, high-performing culture.
- Ensure that all activities comply with current GDPR legislation, codes of practice and ethical guidelines.
Additional criteria
- The role requires the post holder to work some evenings both in Leeds and in touring venues across the UK.
Key deliverables
By the end of the first year the successful candidate will have:
- Received an induction, training and development programme including opportunities to engage with the backstage, technical and artistic areas of the organisation
- Have become a highly valued and trusted member of the Development team, with a confident understanding of the Company, it’s work and donor base
- Drafted and made significant inroads in delivering an individual giving strategy for the Company
- Effectively stewarded and grown a portfolio of major donors, with whom you will have developed strong relationships
- Researched and cultivated new leads and have developed supporter engagement plans for existing supporters
- Have developed an effective and supportive working relationship with your direct line report
- Worked in collaboration with colleagues to grow the pipeline of new prospects and developed compelling projects and opportunities attractive to donors
- Worked to agreed KPI’s, targets and reporting schedules
What we’re looking for:
- Experience building and stewarding strong relationships with supporters, with demonstrable success in working to targets and securing significant gifts
- A warm, engaging and tactful communication style, comfortable interacting with supporters, Trustees and colleagues
- A self-motivated and tenacious fundraiser
- A strategic thinker, skilled in written and verbal communication
- Experience in using fundraising CRM software, ideally Spektrix
- Highly organised and able to effectively manage competing priorities, with excellent attention to detail
- A collaborative style of working, with experience of supporting and motivating staff and working to a shared goal
- A willingness to work out of regular hours and to travel
- Enthusiasm for and commitment to Northern Ballet’s work and values
Other Details
- Salary: £40,000 per annum plus excellent benefits
- Hours: 35 hours per week
- Closing date for applications: 4 July 2025, 17.00pm
- Interviews will take place WC 14 July 2025
Northern Ballet is the UK's foremost narrative ballet company.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every day, the TSA’s small support and information team make a real difference to people affected by the rare genetic condition Tuberous Sclerosis Complex (TSC) and their loved ones. In this vital role, you will help to maintain our high support standards at the TSA, including through operating on the TSA Support Line, developing content for a wide range of platforms and needs, and occasionally attending virtual and in-person TSA events.
You'll be part of a flexible, passionate, welcoming and wholly home-based team, who know they improve the world every single day. The role includes (pro-rata) 25 days annual leave plus 8 bank holidays and the working days that fall between Christmas Day and New Year.
On the TSA Support Line, you will provide support and information regarding TSC via telephone, email and webchat. You will offer an informed, non-judgemental and empathetic listening ear to individuals and families at every step of their journey. The type of enquiries we receive are wide ranging, covering matters such as health, social care and education. You will also engage with professionals supporting people with the condition.
You will have a key role in researching, developing, and updating information across our various platforms including (but not limited to) content for our website, social media, support line materials, leaflets, e-newsletter and our community magazine. The primary audience of the materials will be the TSC community. Materials used by NHS clinics and clinicians are also developed by us, which you will have a central part in developing.
You will help to ensure that our internal processes are effective, and the information that we provide to the TSC community is timely, up-to-date, and relevant.
You will attend TSA events (virtually and in-person) to market the TSA Support Line services, participate in sessions and assist in support-related issues.
We are a small but very impactful charity, where roles are wide-reaching. Although this role is focused on support and information services, the successful candidate should also expect to get involved with projects from other TSA teams including communications, research and fundraising.
Responsibilities
1. TSA Support Line
1.1 Through the TSA Support Line, you will provide information and support to individuals living with TSC, their families and professionals by telephone, email and webchat, ensuring that:
- All enquiries received through the TSA Support Line receive a response based on high quality, up-to-date and evidence-based information.
- You log, triage and respond to enquiries received by telephone, email, post and webchat in line with agreed timelines, policies and procedures.
- You direct non-support related enquiries to appropriate TSA staff, taking messages where necessary.
- You are sensitive and responsive to the needs of the individuals living with TSC, family members and health, social care and education professionals using the TSA Support Line.
- You provide time-limited, structured support through formal case management processes for a small number of individuals and families who are most vulnerable and who need regular help and support. This includes individuals with learning disabilities, autism and complex needs, and families who face a wide range of challenges accessing health, social care and education services for their loved ones.
- You collect and accurately record data enabling the TSA to monitor and evaluate the performance of the TSA Support Line, including usage data (such as number and length of calls), qualitative information (feedback from service users) and data collected in conversation (such as logging broad categories of issues that service users are facing).
- You support individuals and families who wish to apply for financial support from the TSA Support Fund, helping them to complete the relevant application forms, ensuring that they supply documentary evidence, and logging their application appropriately for audit and compliance.
- Your support demonstrates best practice and complies with the law on safeguarding (making sure we are working appropriately with vulnerable adults and children) and data protection (making sure that we are handling all sensitive data appropriately).
- You proactively engage with regular reflective practice and supervision to safeguard your own health and wellbeing and support individual and team learning. This will include individual supervision through regular 1-2-1s with your line manager and team supervision through weekly calls for all those working on the support line.
- You will contribute your expert insight into the challenges and issues that the TSC community are facing to help colleagues across the organisation develop information materials, online resources and event agendas for communications channels including the TSA’s community magazine ('Scan'), our website, social media and events.
- You will ensure that internal processes for recording TSA Support Line enquiries, and signposting information on the support line, are maintained to a high standard and kept up to date.
1.2 You will play a key role in the TSA’s safeguarding as part of your work on the TSA Support Line and in supporting other members of staff with any questions that they have.
1.3 You will ensure confidentiality in the provision of the TSA Support Line, managing conversations and relationships tactfully and diplomatically with members of our small community who may also interact regularly with the charity at face-to-face and virtual events and through our social media channels.
1.4 You will work closely with colleagues from across the TSA to ensure that our support and information services are joined-up with and informed by other services offered by the TSA more broadly across our website, social media channels, Scan and face-to-face and virtual events.
1.5 You will help to ensure that the TSA Support Line demonstrates best practice in the provision of support and information. You will work with the Joint Chief Executive and Support and Information Manager to develop proposals to develop and market the service that are joined-up with the support provided across our website, social media channels, Scan and face-to-face and virtual events.
2 Support, information and signposting
2.1 Ensure that high quality, up-to-date and evidence-based information is available to individuals and families living with TSC, and the professionals that support them. Regularly review, draft and develop new materials to support people affected by the condition.
2.2 Work with the Joint Chief Executive and Support and Information Manager to develop appropriate and consistent information to signpost TSA Support Line service users to external partner organisations that can provide specialist support for specific aspects of TSC (such as autism or mental health issues) and living with TSC (such as finding a job or facing bereavement).
2.3 Initiate and maintain regular contact with NHS TSC clinics across the UK to encourage greater communication and support between the TSA and TSC clinics. This could include encouraging clinics to join the NHS TSC Rare Disease Collaborative Network (RDCN), liaising with TSA Medical Advisers about medical support line enquiries, or working with clinics to better understand how the TSA can best help them.
2.4 Work closely with the rest of the TSA including communications, research and fundraising, to demonstrate current knowledge of the work of the organisation and developments in TSC.
2.5 Keep up to date with external events and news and draft relevant content for social media, physical media, e-news and the community magazine, Scan, to support and inform the TSC community.
2 TSA events
2.1 Attend TSA face-to-face and virtual events each year to market the TSA Support Line to people living with TSC, their families and professionals (up to approximately seven face-to-face events per year). General events assistance for the event on the day of face-to-face events will also be expected (for example, this could include time on the reception desk or directing attendees between sessions). Face-to-face events could include Outlook (for adults living with TSC), Big Day (our annual meeting for everyone in the TSC community), Family Fun Days (for younger families), TSA Togethers (regional events) and events for NHS TSC clinicians. Time off in lieu will be given for evening and weekend events, or events outside of your usual working days.
2.2 Help to generate ideas for sessions at TSA events by identifying any trends in information and support needs through the TSA Support Line.
4 Supporting health, social care and education professionals
4.1 Develop and maintain training and education materials to help health, social care and education professionals to better understand the impact of TSC.
4.2 Act as a point of contact for professionals who contact the TSA, working with colleagues to build credibility and strong working relationships with them.
Other requirements of the post
The post holder must be prepared to work flexibly to meet the needs of the organisation. This will entail occasional evening and weekend work. Regular travel within the UK will be needed for team meetings, TSA events and training provision. This would normally require access to a car (mileage will be paid) or travel by public transport (tickets will be paid).
The post holder will be expected to have adequate homeworking facilities to allow them to fulfil the role to the best of their abilities.
A DBS disclosure will be required prior to taking up post.
Training on helplines from the Helplines Partnership and on the Virtual Call Centre and database, Beacon, by the in-house team can be provided.
We are looking for a proactive and experienced Business Support Manager to support the delivery of our new five year Strategic Plan.
This exciting new role will act as the bridge between our Operations and Central Services. It's a unique opportunity to shape how these functions work together to achieve our organisational goals more effectively. As this is a newly created function as part of our Transformation Programme, launched in June 2024, this role offers a high degree of autonomy and the opportunity to shape how this role develops.
This role will lead the Business Support function, working closely with the Operations Director team to ensure the smooth running of this UK wide operations function. You will oversee the provision and ongoing development of support services to enable TCV Operations teams throughout the organisation to focus on the core elements of operational delivery and development. The role will be responsible for looking for ongoing improvements in efficiencies and effectiveness, supporting innovation whilst balancing national consistency and adapting to local needs.
There is flexibility around the location of this role - you can be homebased or office based with some national/UK-wide travel. Our Head Office is in Doncaster.
To fulfil the role, you must be resident in the UK and have the right to work in the UK.
Connecting people and green spaces to deliver lasting outcomes for both.



The client requests no contact from agencies or media sales.
Department: Services
Salary: Total fixed project fee of £9,150
Hours: 305 Hours (total estimated time for all activities)
Job Type: Part time
Contract Type: Fixed Term Contract
About the Role
Our client is looking for a creative and committed freelance Project Officer to help shape and deliver the next phase of their programme, designed to prepare care-experienced young people for their first tenancy and independent living.
The Project Officer will lead on developing and adapting engaging, practical content for both in-person workshops and digital learning formats. This includes producing new resources, co-producing elements with young people, managing delivery in two pilot settings, and supporting the programme’s evaluation and scale-up. You’ll work closely with the team and partner organisations to ensure the programme is trauma-informed, youth-centred, and relevant to young people’s real-life experiences and needs.
Please note: This position is offered on a self-employed/contractor basis and does not constitute an employment relationship.
Equity, Diversity and Inclusion
As an organisation serving children in care and care leavers, they are keen to receive applications from people with experience of care and recognise the importance of having care experienced staff within their team. They are also actively seeking to bring diversity of perspectives and experience, and especially welcome applications from people from racially minoritised communities.
Our client is committed to tackling systemic racism and providing an inclusive, equitable workplace. They recognise that embedding equity, diversity and inclusion principles is an ongoing journey and one which they are determined to invest in.
They ask all applicants to fill in an Equity and Diversity Monitoring from to better understand the diversity of applicants. This is anonymous and cannot be connected with your application.
How to apply
Our client would like interested applicants to answer several competency-based questions.
Your application and answers will be reviewed anonymously to ensure fairness and help remove bias from the application process. You’ll need to send your CV, but it will only be considered if you score well as part of the anonymous review.
To apply for this role, you will need to:
- Provide a copy of your CV;
- Answer the competency questions in no more than 400 words per question, providing relevant examples to demonstrate how you meet the skills and experience required.
If you have any reasonable adjustments, you would like them to consider for this recruitment process please advise us on the application form.
Interview details:
Interviews will be held virtually using a video calling app. If access to technology / WiFi is difficult for you on this day, please contact them so they can assist in making suitable alternative arrangements. Our client also wants to ensure fairness in all of their interviews so all successful shortlisted candidates will be sent the interview questions in advance.
Interviews will take place on 1st July with a panel comprised of two members of staff & a care-experience Young Trainer.
Please Note
All applicants must have a Right to Work in the UK. Although the role is hybrid, they are unable to offer work visas or sponsorship for any candidates based outside of the UK.
REF-222101
Homebased within North Wales & the Midlands
Full-time, 35 hours per week (potential job share)
Are you called to Mission?
Do you want to help bring life in all its fullness to people living in poverty across Asia and Africa in the name of Jesus? Do you enjoy building relationships, public speaking, and strategic thinking? Are you able to inspire others to bring lasting change? If so, we would love to hear from you!
You may have thought that leprosy is an ancient Biblical disease, but today someone is diagnosed with leprosy every two minutes. It is a disease of poverty, striking the most vulnerable. Stigma and discrimination mean many people with leprosy hide their symptoms for as long as possible, living in terrible fear of what will happen to them. But without fast treatment, leprosy can cause blindness and disable hands and feet. Rejection, isolation, hopelessness. We believe that this is not how God wants people to live. Will you join us to help end leprosy?
The Leprosy Mission (TLM) is the world’s largest leprosy-focused organisation, a pioneer in our field, with over 150 years’ experience serving people affected by this disease. We are a leading international development charity, working in nine countries across Africa and Asia. We are Christ-centered, following His leading to defeat leprosy and transform lives.
We are looking for an inspirational communicator to be the face of The Leprosy Mission. You’ll be working from home, with extensive travel across your region. As part of a fun and supportive team, you’ll be changing the lives of people who have been rejected by society. We have a culture of growing and learning together, providing extensive training in fundraising and international development. You’ll also have opportunities to visit projects overseas and see our work first hand.
We’re looking for:
- a relational public speaker, experienced in engaging audiences including churches and community groups
- proven success in fundraising or sales
- a confident networker
- experience of managing volunteers
- excellent interpersonal and communication skills
- willingness to work on Sundays and evenings as required, and occasional Saturdays
- the ability to develop and deliver a regional fundraising strategy.
TLM is an explicitly Christian charity, serving those of all faiths and none. There is an occupational requirement for the Community Partnerships Manager to be a committed Christian as you will be preaching and speaking in supporting churches.
A valid UK driving license is an essential requirement for the role. The successful candidate will be required to undertake a work health questionnaire.
TLM has a zero-tolerance policy towards any abuse, neglect and exploitation of all people. Successful candidates are expected to understand, sign and comply with all organisational policies, including the Safeguarding Code of Conduct and the Safeguarding Children & Vulnerable Adults Policy. Recruitment to all roles within TLM includes criminal record checks and the collection of relevant references. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circumstances of any offences. We are committed to diversity and welcome applications from appropriately qualified people from all sections of the community, who have permission to work in the UK.
To apply and for more information on this role and the work of TLMGB, please visit our website via the apply button.
If you’re interested in a job share, please confirm your availability to work Sundays and two days in the week in your application.
Closing date: 9.00am on Thursday, 19 June 2025.
Preliminary interviews (via Zoom): Date to be agreed.
In-person interviews (Peterborough office): Date to be agreed.
Job title: Marketing Manager
Reports to: Charis Evans, Managing Director, CST Professional Development
Location: Home-based, with occasional travel for meetings and events. We provide equipment to support you working from home and pay reasonable expenses when you need to travel for work.
Salary: £40,000-£45,000 a year.
Pension: We offer a workplace pension and life assurance scheme. CST makes contributions equivalent to 10% of your gross salary.
Annual leave: Initially 25 days annual leave plus bank holidays, with an additional two days leave after three years.
Working hours: Full time, 37.5 hours a week. We are happy to consider part time and flexible working options.
Job overview We are seeking an experienced and dynamic Marketing Manager to lead and execute marketing strategy for our conferences, events, membership and consultancy services within the education sector. The ideal candidate will play a pivotal role in promoting the CST brand, increasing attendance and engagement at our events and driving membership and business growth through strategic marketing activities. They will also line manage, support and develop a Marketing Executive.
Key responsibilities
1. Developing and implementing integrated marketing strategies for CST’s services, aligned with organisational goals and values.
2. Working closely with key stakeholders to define and achieve marketing goals and income targets.
3. Engaging with CST thought leadership and policy output to understand key trends in the school trust sector and undertaking competitor analysis to identify opportunities for CST in the education market.
4. Understanding CST membership engagement data and using it to inform the planning and execution of multi-channel marketing campaigns that build audiences and pipelines for CST events and services.
5. Managing marketing calendars to ensure timely delivery of campaigns, in line with the events, communities and membership calendars.
6. Overseeing the creation of compelling marketing materials including, brochures, landing pages, social media and email campaigns, blog content and promotional video.
7. Collaborating with subject matter experts in-house and across a wide range of partners to produce thought leadership and guidance for the benefit of CST members.
8. Supporting the delivery of conferences and events and working in partnership with the events team and external partners to ensure seamless integration and quality assurance of marketing and operational activities, including onsite branding and promotional activities.
9. Working closely with CST’s Head of Communications to manage the services areas on CST’s website.
10. Build relationships with CST partners and other sector organisations to identify and create cross-promotional opportunities.
11. Using the CST CRM and other analytics platforms to report on the performance of marketing activities.
12. Any other duties that may be delegated by the MD of CST PD.
Person specification
Essential skills and experience
• 5+ years marketing and communications experience, ideally in the education or membership sector, including experience of managing people.
• Output focused, able to execute a range of communications across channels efficiently.
• People-centred, adept at forming and maintaining positive relationships with colleagues and external stakeholders.
• Fluent and precise, an excellent communicator who writes well and oversees good design.
• Data driven, with a relentless focus on monitoring impact and hitting ambitious targets.
• Proficient with CMS, CRM and marketing automation tools and analytics software.
• Familiar with Adobe Creative Cloud suite and Canva
• Highly organised, with the ability to prioritise and work to tight deadlines.
• Committed to ongoing development of themselves and their colleagues.
• Someone that embodies the Nolan Principles and acts with integrity and discretion.
• Aligned with CST’s aims to promote education for public benefit.
• Skilled at working remotely as part of a close-knit team. Desirable skills and experience
• A degree and/or professional qualifications in marketing and/or communications
• Membership of the Chartered Institute of Marketing
The client requests no contact from agencies or media sales.
We are recruiting for a interim HR Manager for a amazing children's hospice . You be covering for sickness so the role will be 2 to 3 months. They are happy with part time or full time and you be covering and delivering of proactive and effective employee relations and HR compliance. Must be able to start Immediately
Hybrid working 2 days from home, for the interim cover they are open to part time 20 hours or full time .
The Role
Lead on employee relations issues including disciplinary, grievance, performance management, sickness absence, and conflict resolution, ensuring consistent and fair outcomes.
Provide timely and accurate ER advice to managers and staff, ensuring alignment with employment law, internal policies, and organisational culture.
Maintain accurate case records and documentation for all ER matters to support legal
Coach and support line managers in handling complex people management issues with confidence and consistency.
Build trusted relationships with staff and managers to identify and resolve potential employee concerns early.
Liaise with legal advisors when needed, ensuring cases are handled within legal frameworks and risks are minimised.
Lead or assist in the regular review and updating of HR policies, procedures, and employee handbooks to reflect legislative changes and organisational needs.
Support managers in the consistent application of HR policies, identifying areas for improvement or clarification.
The Candidate
CIPD Level 7 qualified (or working towards) or compensating work experience.
Extensive experience managing employee relations cases including disciplinary, grievance, and performance matters.
Strong working knowledge of UK employment law and HR best practice.
Line Management experience.
Experience advising managers on complex ER matters and managing sensitive conversations.
Knowledge of policies and procedures relevant to ER, including sickness absence management.
Understanding of the GDPR, DBS and NMC compliance requirements.
Competence with payroll systems, and Microsoft Dffice tools.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This newly created Fundraising Lead position will play a vital role in helping to deliver Flynne's Barn's core work; secure the financial standing of the charity; and develop exciting, forward-thinking projects.
You will be a self-starting, results-driven fundraiser who is comfortable working independently as well as collaboratively in a small team. You’ll thrive in a dynamic environment, and are motivated by the opportunities to help shape an organisation's future and make a real and positive difference to young people facing the challenges of a cancer diagnosis.
This is a fundraising role that offers both creativity and structure, relationship-building and strategic thinking — perfect for someone who loves making things happen and wants their work to really matter. This is a remote role with the need to visit Flynne’s Barn’s Lake District centre on an occasional basis.
As an initial part time role, this will be ideally suited to a consultancy contract.
TO APPLY - Please use the Apply Now button to upload a CV and Cover Letter to the CharityJob portal by 9am UK time on 23 June 2025.
We welcome and encourage applications from people from all backgrounds, including those from minoritised groups that are underrepresented in the workplace.
Flynne’s Barn is a charity supporting young people living with cancer. We offer residential stays in the Lake District, bringing young people with a shared experience of cancer together to build community. During a stay we offer a range of outdoor and creative activities. We aim to provide the space for young visitors to relax, find friendship and to build confidence in a safe, supportive context. We also provide an online/telephone counselling service for young people and their families.
Please submit a cover letter (1 to 2 pages) with your CV, describing what you would bring to the role, with reference to the person specification in the job description. Thank you.
The client requests no contact from agencies or media sales.
About the opportunity
We're in a fantastic position to have recently have partnered with the Education Endowment Foundation (EEF) for an evaluation of our programmes. Excitingly this means we will be expanding our reach and starting to work in geographies that we've not reached before.
We are now recruiting for a Programme Coordinator for our schools in Leeds/Bradford.
The Leeds/Bradford Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
The Leeds/Bradford Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.
Deadline: Thursday 19th June 2025 at 9am
Interviews: Monday 30th June and Tuesday 1st July 2025
Start date: Ideally Monday 18th August 2025
Contract and hours: Fixed term contract until 31st July 2026. Full time. We offer flexible hours with 9:30-4 as core hours. A full working week is 37.5 hours.
Place of work: Home with regular travel to schools in Leeds and Bradford
Duties and responsibilities
- Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
- Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
- Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
- Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
- Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.
Person specification
Qualification criteria:
- The right to work in the UK.
- Driving license and access to a vehicle for work purposes.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.
This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
- Experience of working with young people and/or project management.
- Evidence of an interest in education and/or the third sector
DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply.
For more information on the role and information about Action Tutoring, please see the attached job pack.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Does your current Regional or Area Manager role offer you the autonomy to challenge the status quo and think creatively of new ways to improve the organisation?
Does your current role give you the freedom to shape the business, for example being involved in shop acquisitions and openings? – or are you stuck in day-to-day operations?
Are you supported, encouraged and given opportunities to develop yourself, both personally and professionally?
Do you have an enthusiasm for retail, but want to work towards something more meaningful?
Join Mind Retail. Join the fight for mental health.
About the role
We’re recruiting for a Regional Manager - a role that some people may consider daunting, but we'll support you every step of the way. All that we ask is that you dive in, embrace our culture and use your natural leadership skills to develop your team.
As Regional Manager, you’ll lead a diverse team across group of up to 16 shops within our London region, inspiring them to deliver ambitious targets and exceptional standards. Reporting into the Head of Operations, you’ll be accountable for all aspects of performance across your region:
· Consistent sales growth through innovation, sales analysis, improving operational efficiencies and controlling costs – generating income to fund Mind’s vital mental health support services
· Creatively finding new ways to acquire stock donations and to recruit volunteers
· Actively looking for new shop locations including large format shops, using your knowledge of the region
· Working with local Minds to promote their services and to understand the potential of developing meaningful partnerships.
We’re looking for someone who is an experienced leader, with a track record of delivering results through developing and motivating their people. We’re also looking for someone who is commercially aware, has strong strategic planning skills, understands retail and who lives and breathes our values:
· We put people first
· We never stop learning
· We’re stronger together
· We demand better for mental health
· We speak up for what’s right
Sound like you?
Join our team.
Due to our commitment to work/life balance, you must live within reasonable travelling distance of the region.
Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.
About our benefits
As Regional Manager, you’ll receive:
· A competitive salary of £48,690 per year
· A company car (or Oyster card/public transport costs)
· A strong commitment to work-life balance with a working pattern that supports this, with the occasional weekend working
· 25 days’ paid holiday per year, plus bank holidays
· Development workshops & courses, to help build your career
· Comprehensive, personalised induction programmes, tailored to your role when you join us
· A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
· Family friendly policies & enhanced pay
· A competitive pension scheme & life assurance, available to all our employees
· 25% staff discount in all Mind shops
· Access to exclusive discounts at over 160 retailers through our employee savings app
· Employee Assistance Programme
· Cycle to Work Scheme
· Interest free season ticket loan
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we’re going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There’s never been a more exciting time to join us.
Equality, diversity and inclusion
We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator.
Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
More details
For more information and a full person specification, please see the Job Description.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
About the opportunity
We're in a fantastic position to have recently have partnered with the Education Endowment Foundation (EEF) for an evaluation of our programmes. Excitingly this means we will be expanding our reach and starting to work in geographies that we've not reached before.
We are now recruiting for a Programme Coordinator for our schools in Rotherham and Sheffield.
The Rotherham/Sheffield Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
The Rotherham/Sheffield Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.
Deadline: Thursday 19th June 2025 at 9am
Interviews: Thursday, 3rd July 2025
Start date: Ideally Monday 18th August 2025
Contract and hours: Fixed term contract until 31st July 2026. Full time. We offer flexible hours with 9:30-4 as core hours. A full working week is 37.5 hours.
Place of work: Home with regular travel to schools in Rotherham and Sheffield
Duties and responsibilities
- Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
- Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
- Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
- Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
- Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.
Person specification
Qualification criteria:
- The right to work in the UK.
- Driving license and access to a vehicle for work purposes.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.
This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
- Experience of working with young people and/or project management.
- Evidence of an interest in education and/or the third sector
DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply.
For more information on the role and information about Action Tutoring, please see the attached job pack.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.