We are looking to recruit a Digital Learning and Engagement Assistant to join our team based at our Midlands site. You will join us on a full-time, fixed-term contract until 31 December 2028. In return, you will receive a salary of £24,229.64 per annum.
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.
We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.
Travel between the Museum’s sites will be necessary from time to time as well as attending off site events, trade shows and training courses, which may require overnight stays.
Purpose of the Digital Learning and Engagement Assistant role:
As our Digital Learning and Engagement Assistant, you will inspire learners through sharing the stories of the RAF, its people and our collections. You will deliver across the whole programme of Access and Learning activities onsite, offsite and online; imaginatively using the RAF story to inspire engagement, debate and reflection.
Key responsibilities of our Digital Learning and Engagement Assistant include:
- Prepare and pack away session resources
- Support the delivery of a high standard of visitor experience
- Be fully active in the delivery of all elements of Access and Learning activities on site, offsite and online. This will include public demonstrations and presentations, class facilitation and tours
- Lead on developing content for the learning team’s social media channels, working with the Access and Learning London team to schedule and produce posts to market the educational offer
- Maintain relevant pages of the Museum website and produce promotional materials as required
- In a manner consistent with the Museum’s shared values, work with A&L staff and 3 volunteers and with staff and volunteers across departments to support innovative and engaging activities and resources which reduce barriers to learning
- Assist with the processing of A&L team bookings, producing accurate timetables for school activities and other events
- Collate data and report as required on areas including performance, targets and individual key tasks.
- Ensure effective communication with all stakeholders, both internally and externally
- Work to reduce operational costs and maximise resources whilst maintaining standards of products and services
- Adhere to Museum policies, procedures and code of conduct, to protect people and the Museum’s reputation, including GDPR, Health and Safety and Safeguarding policies and procedures.
What we are looking for in our Digital Learning and Engagement Assistant:
- Experience of delivering formal and informal workshops
- Experience of working with children
- Strong communication skills
- Knowledge of / interest in the history and current role of the RAF
- Knowledge of current H&S regulation including Safeguarding
- Knowledge of the educational context in which Museum learning takes place in the UK
- Knowledge of developments in and the potential of digital and online learning, including content creation for social media channels and website maintenance
- Excellent Microsoft Office software skills
Closing Date: 17 August 2025
Interviews will take place on: 27 August 2025
If you think you have what it takes and want to be part of this exciting journey, please click apply now to be re-directed to our jobs page where you can access the application method and details for the Digital Learning and Engagement Assistant role.
Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you!
Thank you!
Using Anonymous Recruitment
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We have an ambition to support 15,000 young people across the UK annually with our mentoring programmes by 2028. To achieve this goal, we need to build new partnerships, secure funds through grants and foundations and grow our external profile. We are looking for someone with demonstrable experience of supporting income generating activity in the charity sector to help us meet these ambitions. This will be a broad and fast paced role, and we are looking for someone who enjoys researching and establishing productive relationships with a variety of businesses, charities, foundations.
Responsible for
This role will give you the opportunity to work across all our income generating activity and will suit someone who enjoys breadth and depth in their day to day:
Grants:
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Identifying and researching trusts, foundations, and grant opportunities to add to the pipeline
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Liaising with the Programmes team and others on the content of an application
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Writing and submitting high-quality applications
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Tracking and updating all submissions on our CRM (Salesforce)
Business development:
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Generating prospect leads through desk-based research and identifying sectors and organisations to target
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Contacting prospects and leading initial conversations
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Responding to incoming requests from organisations
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Represent Brightside at networking events
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Writing bespoke and compelling proposals
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Tracking and updating all relationships on our CRM (Salesforce)
Communications and marketing:
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Working with the team to identify marketing campaigns and collateral to attract new leads
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Supporting the creation of new content for the website, campaigns, and marketing
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Maintaining and managing the website
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Collating statistics on social media and website engagement
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Supporting the delivery of campaigns to increase individual giving
Reporting:
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Providing regular, accurate reports on progress related to income generating activity, including the pipeline, applications or prospects, and secured income
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Monitoring progress of grants and business development
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Inputting to the quarterly work plan and priorities
Team working
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You will be line managed by the Income Generation Lead
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You will work closely with Partnership Lead and other members of the Programmes team where relevant
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You will work regularly with external freelancers responsible for marketing and social media
Essential criteria : To be successful in this role, you should:
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Have at least 12 months relevant business development or fundraising work experience
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Have demonstrable experience of email outreach and/or funding applications
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Thrive in a target driven team and meet ambitious targets
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Be confident and self-motivated with high standards of quality
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Be able to build strong relationships and collaborate well with others
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Enjoy meeting people in networking settings
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Have excellent attention to detail
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Have ability to use initiative when researching prospects
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Have excellent organisation and prioritisation skills
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Be able to work to tight deadlines and stay focused in the face of changing priorities
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Be strongly aligned with our mission
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Embrace Brightside’s values and contribute to a positive staff culture
Desirable criteria - We are especially interested in candidates who:
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Understand the challenges and barriers facing young people from under-served communities
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Understand and have a passion for the power of mentoring
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A confident and experienced networker
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Experience in developing marketing materials
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Have experience using Salesforce or other CRM software
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Experience in individual giving campaigns
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Experience of managing website using Word Press
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Experience of using SEO analytics
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Have experience of using project management software such as Monday for tracking deliverables
A DBS check at the enhanced level will be required for successful applicants
Your development
You will be supported and challenged in this role. All staff can get involved in activities across the organisation. We are committed to the learning and development of staff and your line manager will work with you to create a personal development plan to support your growth and career progression.
We’re committed to promoting a diverse and inclusive community where everyone can be themselves and succeed in the workplace and beyond. Our culture is inclusive and supportive to staff from all backgrounds, and we provide flexible policies to cater for the differing needs of all staff.
Salary and benefits
Salary: £27,750 - £32,230
Contract: Permanent
Hours of work: 37.5 hours a week (full-time)
Holiday allowance: 25 days
Other benefits include:
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Three days additional leave between Christmas and New Year
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Three days of volunteering leave
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Tenancy deposit loan scheme
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Up to one month ‘work from anywhere’ policy
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Enhanced parental policy
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Employer pension contributions
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Flexible working hours
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Regular staff socials
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Option to buy up to five additional days of annual leave
Submit your CV
Applications must be submitted by midnight on Tuesday 2 September
Applications without a cover letter will not be considered
Registered Charity
11 - 20
Our mission is to help young people make confident and informed decisions about their future
