Children support volunteer volunteer roles in southall, greater london

This volunteer role is designed to provide vital operational and logistical support to the CEO’s Personal Assistant, ensuring that both day-to-day and ad hoc matters requiring a physical presence or UK-based coordination are managed smoothly. As the CEO’s primary PA is remote, this role will act as an essential on-the-ground extension of the executive support function, helping to manage communications, logistics, administrative tasks, and in-person coordination.

This is an excellent opportunity for someone looking to build experience in executive support, charity operations, and stakeholder engagement in a forward-thinking and dynamic third sector organisation.

Key Responsibilities

Operational Support (In-Office & On-Site)

• Serve as the local point of contact for tasks requiring physical presence – such as receiving mail, managing office-based documents, collecting/delivering resources, and setting up meeting spaces.
• Assist in coordinating in-person meetings, events, and visits, ensuring smooth logistics and professional presentation.
• Support the maintenance of filing systems and physical records in alignment with digital processes.

Remote Administrative Support

 Assist the Personal Assistant with diary management, follow-ups, and meeting coordination.

• Draft correspondence, schedule appointments, and prepare briefings or summaries as needed.
• Maintain records, digital filing, and update cloud-based systems (e.g. Microsoft 365, Teams, SharePoint).

Communication & Liaison

• Support communication between the CEO's office, staff, volunteers, trustees, and external stakeholders – particularly where in-person contact or faster turnaround is beneficial.
• Relay key information between the remote PA and UK-based teams or partners in a timely and professional manner.

General Tasks

 Assist with preparing for workshops, club events, and community engagements.

• Maintain confidentiality and represent the CEO’s office with professionalism and discretion at all times.
• Attend internal meetings or external events as delegated, capturing notes and key actions for follow-up.

Person Specification

 Essential

• Strong organisational skills and attention to detail.
• Clear and confident communicator with excellent interpersonal skills.
• Comfortable working independently and taking initiative.
• Based in London with the ability to work both remotely and in person as required.
• Proficient in Microsoft Office 365 and general digital platforms.

Desirable

• Experience in administrative, PA, or coordination roles.
• Interest in the charity or youth/community sector.
• Familiarity with platforms such as Teams, SharePoint, Trello, or CRM tools.

What You’ll Gain

Hands-on experience supporting executive functions in a respected charitable organisation.

• Opportunities for personal and professional development, including mentoring and training.
• Exposure to high-level operations, event delivery, and partnership engagement.
• Reimbursement of reasonable travel and agreed expenses (per Volunteer Policy).

The People and Culture (P&C) Committee is responsible to the Board of Trustees for oversight of the People and Culture Strategy and its effective implementation, including the Equity, Diversity and Inclusion agenda. The scope of the P&C Committee includes HQ volunteers as well as the staff workforce.  It sets and reviews the salary of executive management; oversees the annual cost of living review, is focused on developing the right working culture for the organisation and scrutinises and approves HR policies.

The role of an Independent Member is to provide the People and Culture Committee with advice, guidance and scrutiny to assist the Committee in making key decisions.

Main Responsibilities

Along with other members of the Committee:

• Review the People & Culture Strategy which supports the organisational strategy and recommend it to the Board
• Act as advisor to ensure Equity, Diversity and Inclusion considerations for staff and HQ volunteers underpin the objectives within the People & Culture strategy
• Conduct high level monitoring and oversight of the achievement of objectives within the People & Culture strategy
• Oversee the HR function to assure that we are legally compliant, effective and responsive to the needs of the organisation and its people
• Ensure that the culture of the organisation is appropriate to achieve its objectives and support its values 
• Monitor HR key performance indicators to assure the Committee and the Board that the Scouts is a good employer
• Ensure that robust and suitable HR policies and procedures are in place, that ensure fairness, equality and best practice in the management of staff, including an effective Reward Policy to underpin the successful recruitment and retention of staff
• Recommend to the Board the annual staff pay award
• Ensure the effective recruitment of ELT members via the Chair of the Committee
• Approve remuneration for ELT (with the exception of the Chief Executive whose remuneration is determined by the Board)
• Ensure an effective performance management policy and appraisal process is in place for ELT
• Assure itself that staff/volunteer relationships are effective
• Oversee the wellbeing of our people, working in collaboration with the HQ Health, Safety and Welfare Committee.

The person

A commitment to the vision and values of Scouting and the ability to challenge the Association’s policies and practices positively are essential.

Candidates should:

• Have a strong track record of achievement, especially in the area of Reward and Recognition
• Have experience of contributing to, supporting and or/leading HR policy formulation and culture setting across a large organisation or movement
• Have experience of designing and managing pay, benefits and non-financial incentives to motivate people
• Have a breadth of vision and a grasp of governance issues alongside an eye for detail
• Have unquestioned integrity, effective communications skills and experience of high-level discussion
• Have an understanding and commitment to The Scout Association’s evolving strategic plan and vision
• Be able to digest and act upon large amounts of written material, and have the ability to consider and constructively challenge the performance, strategy and objectives of The Scout Association
• Have experience of the Scout Movement and, ideally, the role of HQ volunteers
• Have experience of working at, or volunteering with, a charitable organisation
  
  

Time Commitment

For this role, the appointed candidate should expect to spend the equivalent of a day per quarter on The Scout Association’s work after the induction phase. This is based on preparation for and attendance at the scheduled People and Culture Committee meetings (three in each year, generally two meetings online and one face to face in London)

Appointment term

Appointments are typically for an initial three-year term, with the possibility of a further term of three years subject to a satisfactory appraisal.

Remuneration and expenses

In common with other registered charities, there is no remuneration directly associated with the role, although the Association will reimburse fully for all reasonable and properly documented expenses incurred in performing duties in accordance with the Association’s Expenses Policy.

Tafara Wellness Initiative

We are dedicated to empowering women and children in African communities to overcome mental health challenges and cultivate resilience and joy through providing free counselling.

Africa has a serious mental health issue that has to be addressed right away as the continent has the highest suicide rate in the world, estimated at 11.2 per 100,000 people, despite a moderate reduction over the past ten years (far above the global average of 9.0 per 100,000). Part of the mental health emergency is due to the AIDS epidemic, widespread poverty, and a lack of mental health resources and infrastructure. Providing mental health is essential for sustainable development as it enables individuals to pursue education, maintain employment and contribute positively to their communities. For women and children specifically, better mental health can lead to improved family dynamics, increased school attendance, and greater economic participation.

The Tafara Wellness Initiative looks to address the mental health crisis and build more resilient and thriving communities in Africa through:

• Ensuring women and children in Africa have access to timely, appropriate and tailored psychological and mental wellness programs that enable them to thrive.
• Expanding communal support and awareness for mental health and eliminate stigmas around mental health in African communities

Measurement Evaluation & Learning (MEL) Officer

Volunteer Role Description (remote, unpaid)

We are seeking a dedicated MEL Officer to support our growing impact. This role is crucial to strengthening our data systems, tracking outcomes, and informing strategic decisions. You will work closely with programme leads to develop frameworks, tools, and reporting mechanisms that reflect the voices and experiences of the communities we serve.

Key Responsibilities

-Design and implement MEL frameworks and tools across programme tiers

-Collect, clean, and analyse quantitative and qualitative data

-Support development of learning materials and donor reports

-Help establish feedback loops with beneficiaries and partners

-Contribute to learning reviews and adaptive programming

-Build team capacity in basic MEL practices as needed

Weekly Time Commitment

4-6 hours per week

Duration of Volunteer Role (remote)

6+ months

Adventure Ashram is a small but mighty UK-based charity founded by adventurers in 2007. We support life-saving grassroots projects in India, focused on: 

• Combating human trafficking 

• Providing education for vulnerable children 

• Ensuring access to essential healthcare 

We work closely with our local Indian partners to deliver meaningful, sustainable change. Our UK-based operations raise vital funds through adventurous events, innovative campaigns, and international initiatives—most notably our global yoga campaign, Yoga Stops Traffick. 

Role: Trustee – Fundraising Specialist 

We are looking for a new Trustee with significant fundraising experience to help us grow and diversify our income and contribute to our overall strategic direction. 

This is a fantastic opportunity for someone who wants to use their professional skills to make a lasting impact on vulnerable communities, particularly vulnerable women and children in India.

What we’re looking for 

We welcome applications from individuals with fundraising expertise in one or more of the following areas: 

• Individual Giving & Major Donors 

• Trusts and Foundations 

• Corporate Partnerships 

• Community Fundraising and Events 

• Digital Campaigns and Innovation 

• Fundraising Strategy and Income Development 

Trustee Commitment 

• Board Meetings: 4 per year (weekday evenings, usually online) 

• Committee Involvement: All trustees join one of our committees (Fundraising, Finance, Programme Management), which meet every 2 months 

• Events: Attend 1–2 UK-based Adventure Ashram events per year (where possible) 

• Approximate time commitment: 1–2 hours per week 

We also hope that this new trustee would be open to supporting other trustees and staff in developing their fundraising skills to improve internal capabilities. 

Why Join Us? 

As a Trustee, you will: 

• Help shape the future of a unique, adventurous charity 

• Make a meaningful contribution to anti-trafficking and community development work 

• Be part of a passionate, values-driven team 

• Gain or develop experience in strategic charity governance and leadership 

“Adventure Ashram is a brilliant small charity; it supports fantastic projects in India and manages to have a lot of fun in the process. Volunteering as a trustee gives me a chance to do something meaningful with good people—and I can’t wait to welcome more members to the team.” 
— Current Trustee 

URBAN YOUTH - VOLUNTEER WITH US!

New Start-Up - New Beginning - Endless Opportunities

Are you a creative visionary with a flair for design? Urban Youth is looking for a talented and enthusiastic Graphic Designer to join our team as a volunteer. In this role, you’ll help shape our brand identity and create a logo that embodies the spirit of Urban Youth, making a lasting impact on the young people we serve across London.

In this role, you will:

• Create Our Logo, by designing a modern, vibrant, and unique logo that captures the essence of Urban Youth, inspiring young people and creating a strong visual identity for our organisation.

• Develop Our Brand Identity, by establishing a cohesive and engaging brand style, including colour palettes, typography, and graphic elements, that reflects our mission and resonates with our audience.

• Collaborate with Our Team, by working closely with our leadership team to understand Urban Youth’s vision and values, translating them into compelling designs.

• Ensure Consistency, by providing design guidelines to ensure consistency across all Urban Youth materials, from social media to print collateral.

• Inspire Through Design, by using your creativity to communicate our mission visually, enhancing our presence in the community and attracting support for our work.

We're Urban Youth

Urban Youth is an exciting and vibrant new start-up youth work organisation based in London, passionate about empowering London's youth to get involved, discover their path, and shape their destiny. Our vibrant community organisation is dedicated to uplifting young people through engaging, impactful youth work activities that inspire growth, connection, and self-discovery.

JOIN US AT URBAN YOUTH

Get Involved | Discover YOUR Path | Shape YOUR Destiny

About IHF
The International Humanity Foundation is a nonprofit dedicated to educating and empowering underserved children in Kenya, Indonesia, and Thailand. We believe in transparency, equal opportunity, and self-sufficiency.

Role Summary
We’re seeking experienced Fundraising Volunteers (remote) with a proven track record—at least 3 years of successful fundraising or grant writing. Your efforts will directly support our global programs and mission.

Responsibilities

Identify and pursue fundraising/grant opportunities

Craft compelling proposals and campaigns

Engage donors and support long-term funding strategies

 Work with and lead our fundraising team 

 Coordinating our At Home volunteers and Global Leadership Development candidates

Requirements

3+ years fundraising experience

Proven fundraising success

Strong writing and communication skills

Self-motivated, reliable, and results-driven

What You Gain
Strategic involvement in meaningful NGO initiatives

Opportunity to expand your global portfolio and build international credibility

Access to leadership roles and professional growth within a purpose-driven organization

A platform to make measurable, lasting impact in the lives of children and communities
Reports To:

Global Outreach Coordinator

Director of Fundraising Initiatives

Trailblazers’ mission is to reduce re-offending and inspire new futures and the charity has been providing mentoring services to people in prison since 1998. We provide support to men between the ages of 18 - 35 in custody who have 6 months left of their prison sentence, and then 'through the gate' into their community for up to 12 months.

In London, services are delivered at HMP Brixton and HMPYOI Isis. We are looking for volunteer mentors who can spare half a day per week to support young men to change their life by acting as an inspirational role model and helping with goal setting. Mentoring sessions usually last 1 hour per week; allowing enough time for travel and liaising with Trailblazers staff will take about half a day.

Your support will help a young man to reconnect with his own community, friends and loved ones, go into education, training and employment, and to give a person a sense of hope for the future. As a charity we are reliant on volunteers; with your help we can continue to support people in prison to make and change to their lives, their family and wider society. We welcome all skill sets within Trailblazers as we work with a diverse group of men, all we ask if you have a genuine passion for social change and that you can commit to at least 1 young man for up to 12 months, so they have a consistent person in their life - something that some of our mentees have never had. The national average re-offending rate for a person leaving prison is up to 55%, the rate for those who have a Trailblazers mentor is lowered to 9%. 

We are actively looking for people to join our mentoring community with lived experience of the criminal justice system, underrepresented groups from BAME community, creative arts, business skills, wellbeing - whatever your skills and background we are open to hear from you to support our diverse group of men.Out of pocket expenses are covered as well as training to equip you for your role. More information and the application form can be found on the website. 

Role activities:

• To provide a positive role model for people in prison and in their own community, to be empathic and to have a desire and commitment to support people to fulfil their potential.

• To attend and participate fully in the initial and ongoing mentor training.

• To attend group support/supervision meetings and review performance within mentoring relationships.

• To complete mentoring session notes relevant to the mentoring service for monitoring purposes.

• To take part in introductory meetings with mentees and set ground rules and boundaries.

• To report safeguarding concerns immediately.

• To follow relevant policies and procedures. 

• To perform your role in line with the aims of the organisation.

• To meet with and actively develop a supportive relationship with mentees.

• Be prepared to travel and undertake visits for mentoring sessions. 

• To make the necessary practical arrangements to meet the mentee on a weekly or fortnightly basis.

• Assist the mentee to celebrate their achievements.

• Support the mentee to meet identified goals.

• Develop an understanding of the role, responsibilities and boundaries of a volunteer mentor.

• Be committed to the project for a minimum of 12 months.

• Regular communication with Trailblazers staff in support of your mentee. 

Skills/behaviours/knowledge required:

• Knowledge of the criminal justice system and challenges faced by mentees (Desirable) full training will be given. 

• Awareness of own professional boundaries and the ability to report any concerns within the mentoring relationship that could be pertinent to risk to the mentee, or to others. 

• To be an advocate for a mentee and to actively seek opportunities for mentees for resettlement back into their own community in conjunction with Trailblazers staff. 

• To be non-judgmental, focus on the person rather than the offense. 

• Professional but relatable with strong communication skills. 

• Awareness of adversity and how to overcome barriers to build a supportive network around the mentee. 

• Basic IT skills. 

• Be able to take advice and guidance from Trailblazers staff. 

Criteria: 

• Over 21. 

• We encourage applications from those with lived experience of the Criminal Justice System but you must be off licence for a minimum of 12 months, and not in crisis yourself. 

• You cannot apply to a project if you have been a resident in the same prison yourself. 

• A good level of fitness to able to move around a prison at fast past that does include stairs 

• Due to security checks at the prison you must be a British citizen.     

• Not committed an offense where you are barred from working with vulnerable adults or children. 

• Live within a 30-mile radius from the prison at which you would like to volunteer.

Barefoot and Free is a small UK-based charity that gifts unforgettable staycations to families with neurodivergent children or children affected by trauma.

We are seeking creative and committed Volunteer Fundraisers to help us grow our small charity.

This is a remote volunteer role ideal for someone looking to use their creative fundraising knowledge to make a meaningful impact.

Role Overview
As a Volunteer Fundraiser at Barefoot and Free, you will be reuired to come up with fun ideas to fundraise, be able to engage people to fundraise and encourage new supporters.

Key Responsibilities

• Plan, organise and execute virtual and in-person fundraising events (eg raffles, quizzes, sponsored challenges)
• Liase with fundraisng volunteers (eg sponsored runners etc)
• Ensure events run smoothly by preparing, schedules, materials and plans. 
• Act as a main point of contact for invividual fundraisers and teams
• Regukar communication to offer encouragement and guidence.
• Procatively check they have everything they need (eg fundraisng pack, marketing materials) 
• Create.design a central fundraising tracker (eg excel or similar) 
• Log all fundraising activities, targets, deadlines ad progress updates 
• Collaborate with the social media volunteers (if applicable) to amplify campaigns
• Support the recruitment of new fundraising volunteers

What You’ll Bring

• Clear friendly written and verbal communication
• Ability to confidently engage with fundraisers, donors and team members remotely
• Excellent time management and ability to co-ordinate multiple activities at once
• Structured approach to planning events and tracking fundraising progress
• Strong communication skills, self-motovated with the ability to work independently with minimum supervision
• A passion for charitable work and a willingness to contribute time and skills

Time Commitment
This is a flexible remote role. We ask for a commitment of 2 to 5 hours per week. We are happy to work around your availability.

What You’ll Gain

• A chance to use your skills for a good cause

• Hands-on experience in event planning, fundraising, and project coordination, ideal for CVs, job applications, or future charity roles.

• Remote, flexible volunteering that fits around your schedule — ideal for students, parents, or professionals looking to give back.

• Experience working in the charity sector

• Portfolio development and references on request
• Being part of a friendly supportive team making a difference

To apply please send a recent C.V along with a short note about yourself & with examples of any fundraising, event planning you have carried out.

We look forward to hearing from you.

This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values.  We are looking for a new Chair for our Trustee board, to join us and help lead and shape the future of the organisation. 

Youth Advantage UK is seeking a Volunteer Head of Policy to develop and lead its Long-Term Research & Policy Team in identifying and delivering on opportunities for the organisation to grow its impact. The successful candidate will be responsible for creating an ambitious yet achievable programme of policy work in line with the organisation’s strategic priorities. Working closely with the Heads of the Initial Research Team, the ideal candidate will use their prior experience to build strong and effective relationships with external actors with the potential for evidence-based change. They will should have excellent writing and speaking skills, IT literacy, and the ability to work well independently and in a team.

Responsibilities:

•    In line with the organisation’s strategic priorities, to lead the Policy Team in designing, developing and implementing impactful project objectives.
•    To take responsibility for key relationships with external stakeholders, ensuring the visibility, reach and impact of the organisation.
•    To work on an on-going basis with the other members of the organisation’s Senior Leadership Team in determining its areas of strategic priorities.
•    To monitor, analyse and respond to external trends which impact on the organisation’s strategic policies and focus.
•    To work with HR in creating a strong Policy Team composed of individuals with the appropriate skills and expertise. To ensure that these volunteers are appropriately supported and trained during their period of service.
•    To support and work with the Heads of the Initial Research Team in developing frameworks for initial research which enable effective and efficient research on the organisation’s areas of strategic priorities.
•    To work closely with the organisation’s Communications Team in developing and implementing effective strategies to raise the organisation’s profile and impact.
•    To create blogs and articles on policy related issues and to support with the development of academic articles and reports.
•    To support the Chief Executive Officer in presenting policy strategies to the organisation’s Trustees.
•    To train the other teams in the organisation in policy work, ensuring all members have the opportunity to learn more about how policy can be influenced and how they can contribute.
•    To find and distribute information on related topics which may be of interest to the other organisation members.

Requirements:

•    Experience in policy work, leading key campaigns or programmes.
•    High-level understanding of policy and practice, ideally in an area related to the organisation’s priorities.
•    Excellent knowledge of a range of methods and approaches to applying research and development in public policy.
•    Excellent leadership and organisational skills, with proven experience of setting priorities and motivating team members.
•    Excellent writing and speaking skills.
•    IT literacy, including proficiency with Microsoft Office and Google Suite.
•    Ability to work well independently and in a team.
•    Strong attention to detail and organisational skills.
•    Ability to prioritise tasks and manage time effectively.

Benefits
•    Gain valuable experience in leading a policy team.
•    Opportunity to work with a dedicated and passionate team.
•    Flexible working hours.

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care. We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.

A bit about this role

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

What can you expect to be doing?

• Supporting and encouraging a team of fundraising volunteers in the Horsham and district area
• Planning fundraising events and activities with your team
• Allocating tasks before and during fundraising events
• Keeping financial records from fundraising events
• Encouraging and promoting a professional image of Cats Protection 
• Following policies and guidelines and ensuring licences and permits are obtained for events

A bit more information about this role and the team

• This is a flexible role. The amount of time you offer can work to your availability and convenience.
• There may be opportunities for your activities to be fully remote and/or admin based if you'd prefer.
• You will need your own transport if you wish to attend events, ideally a car or van since items, stock and equipment will usually be needed.
• We ask that you complete training to support you in your role. This can be completed online if you have access to the internet and the necessary device (computer/laptop/tablet etc). Support can be offered or paper versions of much of the training if needed.

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We’re looking for someone with

• Great people skills and the ability to bring out the best in others
• Excellent organisational skills
• The ability to prioritise and delegate
• An appreciation of the importance of handling money and charity resources responsibly
• Fine-tuned communication skills and a passion for engaging with people within your local community
• Basic IT skills to use Cats Protection systems - training and support can be provided
• Committee volunteers need to be aged 18+

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values.  We are looking for a new Treasurer for our Trustee board, to join us and help lead and shape the future of the organisation.

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care. We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.

A bit about this role

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

What can you expect to be doing?

• Supporting and encouraging a team of fundraising volunteers in the Mid-Sussex area
• Planning fundraising events and activities with your team
• Allocating tasks before and during fundraising events
• Keeping financial records from fundraising events
• Encouraging and promoting a professional image of Cats Protection 
• Following policies and guidelines and ensuring licences and permits are obtained for events

A bit more information about this role and the team

• This is a flexible role. The amount of time you offer can work to your availability and convenience.
• There may be opportunities for your activities to be fully remote and/or admin based if you'd prefer.
• You will need your own transport if you wish to attend events, ideally a car or van since items, stock and equipment will usually be needed.
• We ask that you complete training to support you in your role. This can be completed online if you have access to the internet and the necessary device (computer/laptop/tablet etc). Support can be offered or paper versions of much of the training if needed.

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We’re looking for someone with

• Great people skills and the ability to bring out the best in others
• Excellent organisational skills
• The ability to prioritise and delegate
• An appreciation of the importance of handling money and charity resources responsibly
• Fine-tuned communication skills and a passion for engaging with people within your local community
• Basic IT skills to use Cats Protection systems - training and support can be provided
• Committee volunteers need to be aged 18+

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Applicants will be asked to complete an application form and provide details for two references

Our small friendly Charity Shop in South Westminster

As well as being an important source of revenue for the Centre, the shop on Horseferry Road is the public face of the Cardinal Hume Centre to the residents and workers of Westminster. It can be a very busy environment with lots of regular customers. You will be part of a friendly, international team!  You will receive excellent support and opportunities to learn team skills and customer service.  You can obtain a reference for future employers.

How does this role make a difference?

You will be part of the fundraising team, raising funds to support the work of the Cardinal Hume Centre and promoting the work of the Centre to the public. Typically, the Charity Shop raises in the region of £50,000 per year.

What will you be doing?

Flexibility will be given where possible, but in general, volunteers will undertake the following tasks as part of this role:

· Customer service on the till

· Cashing up at the end of the day and walking the takings round to the reception and handing in to Finance Team

· Greeting and helping customers

· Replenishing the stock on the shop floor

· Sorting donations

· Helping present top items in window display and around the shop

· Promoting the work of the Centre to the public

Want to increase your skills in retail?

If you want to develop in this role, we are keen to support you.  There are more responsibilities you can take on in the shop, for example; opening and closing the shop, cashing up at the end of the day and helping with the induction of new volunteers.  Let us know if this interests you.  We also have employment advisors who can provide employment support.  Furthermore, if you want to expand your experience in the voluntary sector, you can combine your role in the shop with a volunteer role elsewhere in the organisation.

What are we looking for?

No special qualifications are needed to work in our shop, as relevant training will be given, however, we will be asking for the following qualities:

· Over 16+

· Good spoken English needed – at least Entry Level 3

· The ability to contribute to a positive team culture and atmosphere

· Be able to provide a friendly, high-quality service to customers

· A commitment to equal opportunities and to treating all individuals who visit or work in the shop with dignity and respect

· Physically fit - able to lift light bags and boxes and to comfortably use the stairs between the shop floor and the stock room.  Manual handling training will be given.

What is the time commitment?

The shop opening hours are 10am – 4.30pm, Monday – Friday.  A full or half day (10 – 1pm or 1 – 4.30pm) is ideal, but we are flexible and are grateful for even a couple of hours help each week. Ideally, volunteers will commit to a period of at least 4 months.

How will you be supported?

· You will be supported and trained in all areas of retail and customer service by the Charity Shop Manager and the Assistant Shop Manager.

· You will receive a Centre induction from a Volunteer Coordinator

· You will be reimbursed for reasonable and agreed ‘out-of-pocket’ expenses such as travel and also lunch if working a full day.

· For volunteers who stay for more than three months, we are happy to provide a reference.