Children worker jobs in kent
Introduction to the Cathedral
Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.
The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.
Our Vision & Values
Southwark Cathedral’s original foundation was a Priory with a community that lived by the rule of St Augustine, written around 400 AD. Augustine begins his rule with the words, ‘Before all else, love God and then your neighbour, because these are the chief commandments given to us’. Our renewed vision of ‘making space for love: with Heart, Mind and Soul, finds its inspiration in our spiritual heritage. Our mission and objectives combine in what we are calling the pathways for realising our vision. The pathways through which we will make space for love of God and neighbour are:
Objective 1: Rooted in Christian faith - to be a place of hospitality, exploration, imagination and kindness. We will be a Cathedral that rejoices in making space for all people to flourish and grow in heart, mind and soul.
Objective 2: Heart - to keep the heart healthy in London by a commitment to social justice, upholding the human dignity of all people and of every age.
Objective 3: Mind - to help people both live faithfully and think critically, being a place of learning and discovery.
Objective 4: Soul - to be a school for the soul, a place for enrichment of the inner life through prayer, our Cathedral building, the arts, and community.
Our Values
Integrity, Kindness, Justice, Courage
Role Overview
The Choir Verger supports the daily worship and life of Southwark Cathedral through practical, ceremonial, and hospitality duties. This entry-level verger role focuses on the preparation and smooth running of the Cathedral’s daily liturgy, the welcoming of visitors and worshippers, and the upkeep of spaces to the highest standards.
The postholder will work flexibly within the verger team, supporting colleagues in a wide variety of tasks — from setting up for worship to assisting with public events. The role demands patience, calmness under pressure, adaptability, and a commitment to the Cathedral’s mission.
At the heart of this position is safeguarding: ensuring that every child, young person, and vulnerable adult who engages with the Cathedral does so in a safe, respectful, and supportive environment.
Key Duties and Responsibilities of all Vergers
Care of the Cathedral Church and Buildings
· Maintain the Cathedral and all associated buildings in good order and cleanliness.
· Work collaboratively to ensure all Cathedral environs are free of litter and well-kept.
· Facilitate maintenance work arranged by the Facilities Manager, granting access as needed for workers.
· Conduct regular checks of liturgical spaces, furnishings, and building fabric to identify damage, wear, or maintenance needs; promptly report findings to the Dean’s Verger and facilities staff.
· Perform additional duties as required under the direction of the Dean’s Verger and/or Precentor.
Worship & Event Preparation
· Set up worship spaces for daily services, feast days, and special events.
· Ensure altar linens are clean and in good repair, notifying the Dean’s Verger when replacements are needed.
· Maintain altar frontals, hangings, and banners in accordance with the current liturgical season.
· Operate the Cathedral sound system and assist with simple audiovisual or lighting equipment (e.g., microphones, livestream controls) when required.
· Maintain a calm, reassuring presence during services and events, remaining attentive to safeguarding and pastoral needs.
· Assist with the setup and removal of displays, exhibitions, and notices within the Cathedral.
· Support the arrangement and restoration of furniture and staging for concerts, plays, and services.
Health & Safety, Safeguarding & Security
· Assist in implementing practical safety measures for services, community gatherings, and events.
· Monitor the Cathedral complex for security, regularly checking the site and providing a visible presence alongside welcomers, day chaplains, and stewards.
· Work with the verging team to uphold Health & Safety, Safeguarding, and Unacceptable Behaviour policies.
· Record and escalate health & safety or safeguarding concerns according to Cathedral policy, as needed to the Dean’s Verger, Safeguarding Officer, or Health & Safety lead.
· Promote safeguarding awareness throughout all Cathedral activities, following Church of England and Cathedral best practices.
Care of Valuables and Monies
· Ensure all collected monies are placed in the safes at regular intervals and kept secure until banked.
· Take responsibility for the care of the Sacristy’s contents.
Hospitality & Welcome
· Foster a climate of welcome that reflects Christian values, collaborating with Visitor Engagement, Events teams, Day Chaplains, and Cathedral Guides.
· Support and inform visitors, offering a listening ear to ensure everyone feels valued, respected, and safe, and directing enquiries to the appropriate colleague as needed.
· Maintain a calm and approachable presence for all Cathedral users, promoting inclusion, hospitality, and safeguarding at all times.
Teamwork & Guidance
· Collaborate as part of the verger team alongside clergy, volunteers, and Cathedral staff to ensure smooth daily operations.
· Share operational updates with colleagues to promote excellent communication and consistent service.
· Participate in team meetings and relay pertinent information as required.
· Provide guidance and practical support to colleagues, modelling professionalism, patience, and respect in all interactions.
· Help foster a safeguarding culture across the team, ensuring best practices are maintained.
Specific Duties and Responsibilities of the Choir Verger
Liturgical Services
· Serve as Choir Verger on all formal occasions, appropriately attired in cassock and gown.
· Participate in Cathedral services according to established traditions and the guidance of the Dean and Chapter.
Choir & Music Area Care
- Ensure the Song School, Organ Loft, Choir Stalls, and all other choir-related spaces are kept clean, tidy, and well-presented.
- Monitor the condition of choir areas and promptly report any required maintenance to the Facilities Department.
- Support the Music Department in maintaining safe and orderly spaces for choristers, musicians, and staff.
Qualifications & Skills
Essential:
• Calm, patient, and welcoming manner.
• Willingness to work flexibly across shifts, evenings, and weekends.
• Good physical health to perform lifting and moving tasks.
• Open-minded and adaptable to a wide range of people and situations.
• Basic technology skills (e.g. email, printing, simple AV operation).
Desirable:
• Practicing Christian, preferably with knowledge of Anglican worship.
• Experience in hospitality or customer service.
• Previous experience in a church, heritage, or public venue environment.
Key Attributes
• Calm Under Pressure – remains composed and helpful in busy or unexpected situations.
• Welcoming – offers warmth and hospitality to all.
• Adaptable – responds positively to changing plans or needs.
• Respectful of Worship – maintains reverence for the liturgy and the Cathedral’s role as a sacred space.
• Team-Player – works well with colleagues to achieve shared goals.
• Safeguarding-Focused – committed to creating and maintaining a safe environment for all Cathedral users.
Why This Role Matters
The Choir Verger is a key part of the Cathedral’s daily rhythm, ensuring worship is conducted with dignity, order, and welcome. Through a balance of practical service, hospitality, and flexibility, this role supports the Cathedral’s mission to be a place of prayer, beauty, and community for all who enter.
Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law. Safeguarding is at the core of all we do. We follow best practice for Safer Recruitment.
Appointment to this role is subject to an enhanced DBS check and the successful completion of safeguarding training.
Terms and Conditions
Working Hours
The working hours shall be 35 per hours a week (exclusive of meal breaks), normally consisting of five 8-hour shifts. Shifts operate between 07.00-23.00hrs seven days a week. When the needs of the Cathedral demand, you may be expected to work at such times outside those normal hours as may be necessary for the property completion of your duties.
Annual Leave
25 days paid leave per annum including statutory bank holidays and an extra day at Christmas. After 10 years’ service, an additional 5 days paid leave (pro-rata).
Probation
The appointment is subject to the satisfactory completion of a six-month probationary period.
Season ticket loan
Once the probationary period has been completed satisfactorily, the person appointed will be eligible to take out a season ticket loan.
Pension
The person appointed will be eligible to join a defined contributions pension scheme managed by the Church Workers Pension Fund. The Cathedral will contribute half of the annual premium of 10% of salary.
Working Expenses
Reasonable out of pocket expenses will be reimbursed.
Privacy Notice For more information on how Southwark Cathedral processes applicant data, please refer to our HR Privacy Notice on the Vacancies page on the Cathedral website.
Thank you!
We have an exciting opportunities for a Qualified and/ or Trainee Multidisciplinary Advocates to join our established and friendly Advocacy Team.
We work for Rethink Advocacy, which is part of Rethink Mental Illness a national charity that has been transforming the lives of people severely affected by mental illness for over 50 years.
As an unqualified, inexperienced independent multi-disciplinary advocate, you will be required to enrol on the Level 4 Independent Advocacy Practice qualification and complete the course within a set timescale, using protected study time to focus on this. You will shadow experienced team members and then be observed providing advocacy to those who are eligible for our services until you are able to pick up a caseload of your own. You will receive training in the different remits of advocacy, instructed and non-instructed advocacy and safeguarding and be supported to develop a thorough understanding of the role and boundaries of advocacy. The role involves acting on the instruction of the people you support, empowering them to have a say in their situation, to understand their rights and any options open to them and supporting them towards self-advocacy. When providing non-instructed advocacy, you will ensure that the unique preferences and views of the person are taken into consideration in any decisions made by care providers.
As a qualified and / or experienced independent advocate, you will provide statutory and / or non-statutory independent advocacy to those who are eligible for the service within the community or care settings. This may include secure facilities, hospitals, care homes, supported living facilities and people within their own homes or temporary accommodation.
You will provide statutory and / or non-statutory independent advocacy within the community or care settings. This may include secure facilities, hospitals, care homes, supported living facilities and people within their own homes or temporary accommodation.
Advocacy is having someone by your side, and on your side, when you want to be more involved in decisions about your care, treatment and living arrangements. An advocate can talk through the situation you’re currently in and the options open to you. They can help you decide what you want and then communicate it to people. This is particularly useful if it’s difficult to understand things or to speak up and be heard.
Our Wandsworth and Richmond service provides a range of specialist advocacy services to Adults (and children) as appropriate across a range of disciplines. We provide a range of statutory (instructed or non-instructed) and non-statutory advocacy support in secure units, hospitals, care settings or in the community, working with a range of health and social care partners.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here.
Registered Charity
501 - 1000
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Thank you!
Location: Camden/Haringey
Salary: £40,326 - £42,978 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week(Required to work some weekends and shift work)
Contract: Permanent
Closing Date: Wednesday 5th November 2025
Closing Time: 00:00am
Interview Date: Friday 14th November 2025
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Service Manager at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Our 24 hour specialist supported accommodation service provides support for women affected by any form of violence, including domestic abuse and/or sexual violence who are experiencing poor mental health and/or problematic use of substances, to build towards an independent future. This service is a high needs service.
The team delivers one to one support in the form of weekly keywork sessions working within a psychologically informed framework to create support plans with residents and build on skills and competencies. We use a strengths-based approach in the hope that service users can move on into the community or a lower needs service to live a better quality of life whatever that may look like for the individual.
In addition, the team is responsible for the building management including Health and Safety, void turn over, financial management, the repairs and living environment.
About the Role
As the service manager you will oversee the following areas of work of which there is more info in the job Description.
- Operational management of the service
- Lead and develop a staff team
- Manage staff & Service Performance
- Promote Solace and build relationships in the borough
- Ensure Financial accountability & compliance
- Be part of an On-Call Rota
- Corporate Responsibilities
About You
If you demonstrate commitment, innovation, passion, non-judgemental attitude and collaboration, you’ll thrive in our diverse feminist team of professional women.
Ideal candidates will have:
- Sound understanding of practical, emotional, social and economic issues affecting survivors of domestic and sexual abuse.
- In-depth knowledge advising on a range of options including safe housing, criminal justice, civil remedies and risk management.
- Demonstratable knowledge of adult and children safeguarding
- Experience managing staff
- Experience managing a project
- Have Excellent written and verbal communication skills
- Ability to work well under pressure, prioritising workload and crisis management
- Sensitive and non-judgemental approach when working with vulnerable clients
- Experience in risk assessment, management and safety planning
- Willingness to work some weekends to cover the rota
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement/Expression of Interest how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London
Assessment Centre: 10th of November in-person at our London Centre
Picture yourself alongside our Outreach and Marketing wizards and our customer service champions. Together, we're on a mission to ensure our young people aren't just safe but also revved up and fully immersed in their journey with us here at The King's Trust.
Could you become their personal champion? Imagine peeling back the layers to discover what's holding them back so that you can unlock their potential for astonishing progress. Imagine having your own group of young people to support who will turn to you for that one-on-one support, guidance, and maybe just a nudge in the right direction.
Safety always comes first, so keeping a watchful eye on safeguarding, health and safety, and data protection is part of the deal! You’ll be the guiding force that empowers our delivery partners and service providers to reach for the stars. Together, we will ensure every young person embarks on a remarkable journey, experiencing the extraordinary and achieving the dreams they've aspired to.
You’ll lead personal development sessions that take our foundation programmes to new heights. Whether it's in person or via a virtual session on MS Teams, some of these activities will be in the great outdoors and enjoying our wonderful green spaces. You won’t be sitting behind a screen every day, there will be some travel required to relevant local areas to support the delivery of these exciting programmes as well as programme visits. However, it’s not all fun and games, keeping things on point means meticulously recording info and data about our young superstars, volunteers, or partners. It's all about making sure every step of their journey aligns perfectly with our funding contracts.
At The Trust, we're strong advocates for fostering an inclusive workplace where everybody feels seen, and it would be fantastic if you share that passion too. Your mission? Making a positive impact by implementing a local action plan that harmonises with our big-picture EDI goals.
Be prepared for anything and everything. Alongside all these exciting responsibilities, you might even find yourself wearing different hats and stepping up when needed.
Ready to bring your A-game? Let's make every day count and create a brighter future for our young people of the future!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Youth Development Leads?
Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home.
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- Cycle-to-Work Scheme
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Registered Charity
More than 1000
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Thank you!
Service Manager
We are seeking an experienced and committed Service Manager to lead supported accommodation services for young people in Lambeth.
Position: Service Manager
Salary: £37,880 per annum (including London weighting) plus pension and other benefits
Location: Lambeth, London
Hours: 37.5 hours per week
Contract: Permanent
Closing Date: Sunday 2nd November, 2025
About the Role
As Service Manager you will oversee a group of supported accommodation services across Lambeth, Twickenham and Greenwich. The service supports young people aged 16 to 25, including those at risk of homelessness and unaccompanied asylum-seeking young people.
You will manage five properties and lead a team of Progression Coaches, Night Progression Coaches, a Senior Coach, a Floating Support Worker, an Apprentice and volunteers. Working closely with Lambeth commissioners and the Leaving Care Team, you will ensure high-quality, safe and responsive services.
Key responsibilities include:
- Leading and motivating a team to deliver person-centred, high-quality support
- Overseeing service delivery to meet contract requirements and KPIs
- Ensuring effective safeguarding, health and safety and compliance
- Building and maintaining strong partnerships with statutory and voluntary agencies
- Managing budgets, assets and reporting requirements
- Maintaining positive relationships with neighbours and local communities
- Contributing to on-call rota for London-wide emergency cover
About You
We’re looking for someone with strong leadership skills and a background in managing services that support vulnerable young people. You’ll have:
· Experience supervising or managing staff teams
· Experience working in supported accommodation or similar settings
· Strong knowledge of safeguarding and risk management
· Experience of partnership working with statutory and voluntary agencies
· Experience managing budgets and buildings
· Ability to problem-solve in a fast-paced environment
· Commitment to equality, diversity and inclusion
· A flexible, resilient and collaborative approach
Experience of working with asylum-seeking young people or 16–17 year olds is desirable.
In return for working here, you will receive:
· A comprehensive training package tailored to your needs and role
· Commitment to continued professional development with internal mentoring.
· Flexible working model for suitable roles.
· Supportive flexitime and toil arrangements.
· 26 days annual leave rising to 30 after five years’ service.
· Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
· Financial wellbeing offering interest free loans and advances
· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
· Cycle to Work scheme and interest-free season ticket loans.
· Discount vouchers including gym, retail, food & drink, travel, electricals and more.
· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
· International Accident Cover – accidental death, permanent disability
· Death in service (4x Base salary)
· Legal Advice line
About the Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as such as: Housing Manager, Homelessness Manager, Housing Manager, Service Manager, Case Worker, Specialist Service Manager, Project Leader, Service Leader. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working in partnership with Dravet Syndrome UK (DSUK) a small independent UK charity dedicated to improving the lives of those affected by Dravet Syndrome. The charity was founded in October 2008 by a small group of 30 families. Today, DSUK is a registered charity helping nearly 600 families with support, education, and research services, underpinned by a world-class Medical Advisory Board.
They are now seeking a Head of Family Services, a newly created senior role to enable DSUK to drive forward with the implementation of their five-year strategic plan, including supporting and empowering families to access the support to which they are entitled in living with a complex and life limiting condition.
This is an exciting opportunity to join a growing organisation and help guide the next stage of their development, enabling them to make a positive difference in the lives of more people affected by Dravet Syndrome in the UK.
The successful candidate will demonstrate the following essential criteria:
- Demonstrable ability to interpret and use current legislation and guidance to protect and/or advance people's rights and entitlements
- Exceptional interpersonal and relationship-building skills, with the confidence and ability to engage effectively with families, healthcare professionals, social workers and other stakeholders
- Excellent communication skills, including the ability to articulate complex issues clearly and persuasively in written and verbal formats.
- Proven ability to provide high quality professional supervision (reflective practice) to qualified and unqualified staff, in order to maximise personal effectiveness and professional development
- Excellent organisational and teamworking skills to be able work remotely, manage and prioritise a varied caseload and delegate effectively
The successful candidate will be compassionate, skilled, hands-on and collaborative with significant experience of a working environment involving families with disability and/or complex needs (e.g. social care, health care, special needs education, disability law and/or family support in a similar organisation). You will have good working knowledge of disability law and other relevant statutory and regulatory frameworks, relevant organisations and agencies involved, and experience of an appropriate range of professional interventions. You will have demonstrable expertise and advanced training all aspects of safeguarding for children and vulnerable adults. You have proven leadership skills with the ability to motivate and support colleagues towards achieving shared goals.
Please note: As part of DS UK’s commitment to safeguarding, the postholder is expected to undertake an enhanced DBS check.
For more information, please contact Sandra Smith, Charisma Charity Recruitment. Applications should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
Location: Fully Remote, with monthly travel across the UK
Closing date: 9 November 2025
Charisma vetting interviews to be completed by 12 November 2025
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Public Affairs Manager
Reports to: Head of Policy and Campaigns
Location: Hybrid & Borough High Street, London SE1 (2 days a week in the office)
Salary: £46,000
Contract: 18 months (with potential for extension)
Hours: 35 hrs per week.
About the role
We’re looking for a resourceful, experienced public affairs manager to join our dedicated team working to bringjustice, meaningful recognition and lasting health improvements to a community that has suffered as a result of the biggest treatment scandal in NHS history.
This is a rare opportunity to work for an organisation with a high profile within the political and health policy landscape with a 50-year track record of effective advocacy for our small community of people living with genetic and acquired bleeding disorders and their families. Most importantly, this role has the potential to directly improve peoples’ lives.
Around two thirds of our members are impacted by the contaminated blood scandal of the 1970s and 80s, which was recently investigated by the Infected Blood Inquiry. The resulting report in 2024 recommended improved health resources for people with bleeding disorders as well as compensation and support for those infected and affected by the scandal.
Although significant progress has been made, there’s a lot more to do. Maintaining political pressure and keeping this issue in the public eye are essential to ensure our members receive the support and recognition they deserve. As public affairs manager you will bring energy, contacts, knowledge and ideas to strengthen and broaden engagement with MPs, peers and decision-makers.
In addition to our infected blood work, you will support other projects, including challenging gender inequality in accessing treatment and care and ensuring that people living with rare bleeding disorders have access to the latest cutting edge technologies.
Background and purpose
We are the only UK-wide charity for all those affected by a genetic bleeding disorder, a community of individuals and families, healthcare professionals and supporters.
For more than 75 years we have campaigned for better treatment, been a source of information and advice and supported people living with life-long conditions.
We want to ensure that everyone affected by a bleeding disorder:
Lives the best life that they can
Never feels alone or isolated
Feels empowered and confident.
We do this by:
Improving understanding about living with a bleeding disorder
Providing support at all life stages
Influencing and advocating on policy and access to treatment.
More than 40,000 men, women and children in the UK have a diagnosed bleeding disorder, and the number rises every year. Membership of the Haemophilia Society is free and open to all.
Key Responsibilities:
- Develop our public affairs strategy to forward the policy goals of THS
- Translate the governmenthealth strategy and communicate its impact on the bleeding disorders community.
- Support the APPG on Haemophilia and Contaminated Blood, acting in capacity as THS secretariat to the group
- Develop and maintain relationships with MPs, peers and other health policy stakeholders. Recognising and creating opportunities to promote the work and strategies of THS and raise issues in the houses
- Working closely with the team to lead on the legislative changes which would impact on the infected blood community
- Represent the interests of THS and its policies at parliamentary events and relevant stakeholder groups
- Represent THS in areas such as the life sciences,access to treatment and care in the UK
·Track relevant activity in Westminster and provide relevant updates to colleagues
- Work alongside communications team to produce updates on public affairs activities.
Person Specification
Experience, qualifications
Essential qualities, skills and experience
·Evidenced experience of working within the public affairs environment in the UK
·A demonstrated understanding of the challenges in health, disability and work policy
·Ability to recognise and create opportunities within the political environment to represent the views and needs of THS and its members.
Experience of developing and implementing campaigns with demonstratable outcomes.
·Ability to prepare and manage the production of policy papers, briefings, submissions, speeches and reports
- Experience of organising and supporting parliamentary events
- Excellent organisational skills and ability to plan ahead, keep records, manage deadlines, prioritise workload and maximise your use of time.
- Ability to work in a team as well as to use individual initiative and judgement.
Desirable qualities, skills and experience
- An understanding of long-term health conditions, their impact on patients and families, and how being affected might act as a motivation for fundraising
- An understanding of the rare disease and specialised commissioning environment
- Experience of working for a third sector organisation.
Personal qualities
·A warm, compassionate and empathetic personality with the ability to develop positive relationships with people from all
·Be an effective member of the team, recognising, respecting and promoting the different roles and diversity of the individuals in the team and presenting a positive impression of the team and The Society.
·A highly motivated, supportive and collaborative team worker.
·Values-driven with a proven commitment to social inclusion and equal opportunities.
Other requirements
- Must be prepared to occasionally travel throughout the UK and to work varying hours including evenings and weekends as required.
- Due to the nature of our work with children and vulnerable adults, this role will require a DBS check and checks on previous employment.
What we offer:
Competitive Salary
Generous Pension Contribution Agile Working
25 days’ holiday (pro rata) plus an additional day for each year of service up to 5 years Well located office very close to Borough Market.
The Haemophilia Society is an equal opportunities employer.
The client requests no contact from agencies or media sales.
Thank you!
We're looking for an organised, compassionate and resilient Deputy Manager to join our Homelessness Social Care service in Westminster.
£35,173.58 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Please see our website for a full job description.
The Deputy Contract Manager is responsible for the operational management of our specialist customer focused support services across the service. Working in partnership with stakeholders, external agencies and our Commissioning Team, you lead your Team to offer high quality support to customers to maintain their tenancies and empower people to live their best lives and move to independence. Responsible for Safeguarding our customers, you will promote sector best practice and legislative compliance to keep our customers safe within their environment.
The role provides direct line management, leadership, coaching and support to Support Workers, Specialist Support Workers and Night Support Workers, ensuring compliance with current legislation, contractual requirements financial regulations and Look Ahead Policy and Procedures.
This role deputises for the Service Manager and/or Area Service Manager when required.
The shift pattern for this role involves Monday to Friday 9am-5pm, with 1 Sunday per month.
What you'll bring:
Essential:
Minimum 3 years' experience of supporting vulnerable adults
GCSEs in English and Maths (grade A-C)
Health and Social Care qualification
Knowledge of Safeguarding and Mental Capacity processes
Experience of leading and managing a team
Possess excellent leadership skills with a positive, can-do attitude
Ability to demonstrate positive personal authority and maintain proactive working relationships
Ability to create and maintain excellent working relationships with stakeholders
Demonstrable verbal and written communication skills
Experience of using Microsoft Outlook, Excel and Word
Desirable:
PBS qualification
NVQ Level 4 Diploma in Health and Social Care or equivalent qualification in Health and Social Care
Up to date knowledge of current social care legislation
Demonstrable experience of HR processes - Probation, Capability, Disciplinary
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Thank you!
We’re seeking an enthusiastic Administrator to join our team and help support our Environmental Education charity’s mission.
- Permanent contract – average 37.5 hours per week
- Salary: Circa £25,267 per annum
- Excellent benefits – including life assurance and a health cash plan, see the full list below.
- Your new place of work is in a beautiful location, be surrounded by nature on your break.
Love where you work!
Established in 1943, our network of Learning Locations provides day and residential outdoor education courses for all ages. We aim to create outstanding opportunities for everyone to learn about nature.
We value each of our team members and understand that every role is vital to deliver our mission, so, we provide great benefits* to reward and support you while you work with us.
What you’ll be doing
As a key member of our team, you'll play an important role in supporting the day-to-day operations of our learning location. Your responsibilities will include:
- Acting as the first point of contact for customer enquiries by phone and email, always delivering professional and friendly service
- Managing course bookings and maintaining accurate, up-to-date records in our booking systems
- Providing general administrative support to ensure the smooth running of the office and wider team
- Assisting with the promotion of our programmes to customers, stakeholders, and partners
- Working collaboratively with colleagues across the centre and supporting nearby locations when needed
Please refer to the vacancy pack for further details on the full responsibilities of the role.
Where you’ll be based
Field Studies Council Epping Forest is situated in the heart of Epping Forest, an area of around 2,400 hectares of wood-pasture stretching from Manor Park in East London to just north of Epping in Essex.
Two thirds of the Forest have been designated a Site of Special Scientific Interest (SSSI) and a Special Area of Conservation (SAC). Our purpose built, fully accessible centre has six classrooms, and associated facilities, with direct access into our teaching sites which include woodland, grassland, heath, and river.
Who we’re looking for
We’re looking for someone with strong administrative skills, great attention to detail, and a confident, professional approach to customer service.
You’ll be organised, comfortable using office software and systems, and able to communicate clearly with both customers and colleagues. In addition to:
- A great work ethic where aptitude and attitude are key
- A natural pride in the work you produce
- A flexible and adaptive approach able to perform using your own initiative both independently and as a team player
- A professional manner in all that you do
- An empathy with the aims and objectives of Field Studies Council
- A committed and proactive approach to personal development; motivated to learn new skills and overcome new challenges
Sound like the role for you? Come and be part of the team! We look forward to your application.
* Your benefits whilst working with us will include:
- Financial - We offer competitive salaries, sick pay, pension schemes, life assurance 5 x your annual basic salary, 28 days annual holiday entitlement plus bank holidays and a further 2 extra loyalty days dependent on length of service.
- Health and Wellbeing - Eligible employees are automatically provided with a Health Cash Plan which you can use to help pay for routine health appointments as well as give you the ability to seek second opinions from top doctors! We also provide our team members with access to a 24hr Counselling Helpline Service.
- Discounts – When you join the team you are also enrolled into our reward programme which gives you discounts on your favourite brands and opportunities to earn cash back on everyday purchases!
- Additional benefits - We endeavour to offer flexible working options where roles permit and are committed to providing our employees with appropriate quality learning and development opportunities.
The closing date for receipt of your completed application is 3 November 2025.
We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.
Interviews are scheduled to take place at Field Studies Council Epping Forest in the week commencing 10 November 2025
Shortlisted applicants will be contacted by email.
The client requests no contact from agencies or media sales.
Thank you!
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Outreach Advocate to play a pivotal role in our Modern Slavery service in London.
Sounds great, what will I be doing?
Outreach Advocates provide a high-quality emotional and practical frontline support to individuals who may have experienced trafficking and modern slavery, including sexual and criminal exploitation, domestic servitude, and other forms of exploitation
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
You bring a creative and engaging approach to advocacy, using innovative methods to deliver impactful, community-based key work sessions. You are calm under pressure, able to manage stressful situations and respond to emergencies with professionalism and composure. Working independently and proactively, you demonstrate strong time management and prioritisation skills, ensuring urgent matters are handled efficiently while maintaining a high standard of care. Your emotional resilience enables you to navigate challenging cases effectively, while your confidence in liaising with external agencies and professionals supports collaborative and coordinated service delivery. You maintain clear professional boundaries, ensuring transparency and managing service user expectations with empathy and integrity.
You also possess strong technical and administrative skills, including confident use of case management databases and proficiency in Microsoft Teams, Excel, PowerPoint, and Word. Your excellent written communication ensures accuracy and clarity in all correspondence and record-keeping. With a solid understanding of safeguarding practices, you apply them confidently and effectively to protect vulnerable individuals. Additionally, your working knowledge of GDPR and data protection principles ensures that client information is managed responsibly, securely, and in line with organisational and legal standards.
When will I be working?
You will be working Monday to Friday 39 hours a week usually between 09:00 to 17:18 each day.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Registered Charity
0
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.
The client requests no contact from agencies or media sales.
Thank you!
We're looking for a driven, enthusiastic and resilient Housing Coordinator to join our Gateway Service in Southwark.
£25,169.00 per annum, working 35 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Healthcare Cashplan through our partner Healthshield
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Main duties include:
- Provide first point of contact on site for Local Authority staff, occupants, Look Ahead colleagues, contractors and visitors
- Carry out day to day management of the building including managing breaches of house rules, including alerting Local Authority when tenancy enforcement action is required
The post-holder will:
- Be the main point of contact for Local Authority partner and contractors and carry out day to day management of the building and the facilities
- Manage all void processes - void inspections and void event monitoring
- Report maintenance issues and repairs
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
- Excellent time management skills to prioritise tasks in a logical and systematic way.
- Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
What you'll bring:
- 2 years experience of working in housing or a related field.
- Experience of liaising with housing benefit departments ,council tax and other external agencies.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see full job decription on Our website
Thank you!
At Action for ME, we believe that change won't just happen; it has to be made. That's why action and impact are at the heart of everything we do. Whether that's helping people today with support, information, or care. Or working towards securing future change through our research and campaigning work.
The intent of everything we do is to pursue positive impact for the lives, rights, and futures of people affected by ME.
More information can be found in the application pack.
You will play a pivotal role supporting the Charity in several different ways. Working with the Senior Leadership Team, you will ensure the smooth running of the organisation, providing administrative support to the Director of Operations and the Chief Executive. As a self-starter you will manage a range of tasks such as diary management, meeting minutes, assisting with event administration and HR administration. No two days will be the same!
You will be the point of contact for our HR, recruitment and training systems, ensuring consistency and assurance across the organisation. You will support HR administration such as supporting recruitment, on-boarding and off-boarding of colleagues as well as taking minutes for Board meetings, so you will need to be able to maintain a high level of confidentiality.
As a team player, you will provide comprehensive, confidential and sensitive people-orientated administration support, developing a deep understanding of our organisation, our work and build strong, effective working relationships with colleagues.
Remote working at home can be challenging for some and for others, it works incredibly well. You will need to be able to work on your own, use your own initiative and ensure you are proactive in maintain good levels of communication and contact with your colleagues to ensure we deliver the best service possible to people with ME.
Registered Charity
21 - 50
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Thank you!
Salary: £36,737 per annum
Contract Type: Permanent
Closing Date: 2 November 2025 at 11pm
Interview Date: 21 and 24 November 2025
This role does not meet the salary criteria for skilled worker visa sponsorship.
To be eligible to apply for this role you must already have the right to work in the UK. Please take the time to check that you are able to make an application.
About CARE
CARE International is a global humanitarian organisation leading the fight to end poverty in the world’s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it’s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects.
Why work for CARE International UK?
It’s a great time to join both CARE International UK and the global Women Lead in Emergencies team as we embark on an exciting period of growth and change. CARE International UK has a new Chief Executive and refreshed Vision 2030 strategy focused on Local and Women’s Leadership, Humanitarian Action and Climate Justice. You will be joining the Women Lead in Emergencies team at an exciting time as we scale up our Women Lead programming with CARE offices around the world.
About you
We are looking for a Programme Officer who is committed to women’s rights and gender equality. You will have excellent administration, information management and organisational skills, a good eye for detail and experience of working in an INGO.
About the role
CARE International UK is looking for a Programme Officer to provide administrative support within our Programme and Policy Department.
You’ll support the Women Lead in Emergencies (WLiE) team to deliver efficient and responsive technical services for the confederation by managing information and administrative systems for the team, including team travel, contracts and budget administration and logistical support for the WLiE Community of Practice. As this is a global team, in addition to English, you will be comfortable working in one other of the CARE global languages (Arabic, French and/or Spanish).
You will also provide discrete administrative support to the Director and Team Heads of the Programme and Policy Department, including coordination of information on humanitarian emergencies and administration for the Information and Transformation Committee.
Safeguarding
CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy and our Code of Conduct. They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.
Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:
· Satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
· Appropriate criminal record checks (including a Bridger check).
By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.
Equality and Diversity
We are committed to Equality and value Diversity. We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to the HR Team.
We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.
Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK.
The client requests no contact from agencies or media sales.
Thank you!
We're looking for a kind, compassionate, and resilient Deputy Manager to join our Young People Service in Ealing.
£34,500.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
The Deputy Service Manager supports the Service Manager in effectively managing all operational matters within their designated services, including line management of frontline staff.
The Deputy Service Manager shares responsibility for ensuring that a holistic and cohesive approach to customer support is embedded across accommodation services. Look Ahead operates trauma-informed and psychologically informed approaches, ensuring customers benefit from strengths-based support practices. The role requires an individual who embodies psychologically informed practice through their leadership style.
Together, these services support up to 12 young people at any one time, offering a welcoming, supportive environment on a spot-purchase basis.
The role of Deputy Manager will involve five 8-hour shifts, Monday to Friday.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Support the Service Manager in driving operational activities within your service area, ensuring clear, relevant, and challenging objectives and ongoing performance tracking.
Successfully lead and motivate your team, championing and maintaining a positive local culture within the service.
Build supportive, trusting relationships with young people and create a welcoming and positive atmosphere.
Prioritise the prompt filling of voids and the reduction of arrears and bad debts.
Continuously work to improve staff competence, ensuring proactive ownership of staffing matters, swift resolution of conflicts, and effective management of issues.
Facilitate transparent and effective communication flows between management and frontline teams.
Lead on casework management, ensuring that risk assessments and support plans are regularly updated and dynamic.
About you:
Enjoys social interaction and engaging with others; actively participates in local activities to promote customer involvement and inclusion.
Able to lead and motivate staff transparently and consistently.
Exhibits warmth, friendliness, and an open approach.
Prefers working collaboratively within a team.
Calm and resilient under pressure; does not allow emotions to negatively impact judgement.
Practical, logical, and naturally well-organised.
Thrives in environments characterised by change, diversity, and dynamic challenges.
What you'll bring:
Essential:
Educated to degree level or equivalent.
Relevant qualification in business or management (e.g., CMI/NVQ Level 4 or equivalent).
Specialist knowledge related to supporting young people with mental health diagnoses.
Experience working within complex mental health environments.
Demonstrable knowledge and experience of trauma-informed practice.
Desirable:
Experience managing accommodation-based services and resources, with proven ability to deliver within budget and meet performance targets.
Experience supervising and leading staff teams providing support to young people in or leaving care.
For our full job description please visit our website
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Thank you!
We're looking for a kind, compassionate and resilient Employee Relations Specialist located at our Head Office in Islington.
£50,000.00 per annum, working 35 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
The Employee Relations Specialist is responsible for building strong working relationships across the business and advising, coaching and training stakeholders and the People team on best practice on all aspects of HR case work. This includes (but not limited to) disciplinary, grievances, absence management, probations, restructures and TUPE as well as training and coaching managers to enable them to successfully manage their teams whilst effectively managing risks.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Offering best practice and pragmatic advice on all areas relating to HR Case work with the outcome of aiming to manage risks and reach successful resolution
Working with managers and staff to resolve conflict and grievances at the lowest level of formality possible
Addressing employee raised issues/concerns
Coaching and advising managers on policies/procedures, best practice and identifying risks/costs
Ensuring compliance with employment law and policy and processes
Ensuring all casework is dealt with in a timely and pragmatic way
Facililate change - supporting and advising on restructures, TUPE etc
Being a 'trusted advisor' to the business on all aspects of employee relations
Support on succession mapping: Provide support in identifying current and future skills requirements, succession gaps.
Support on HR induction and other HR related training
Building a good working relationship with the wider People team to ensure the effective working of the whole team
Ensure people management practices reflect employee brand, values and expected behaviours
Health & Wellbeing: Provide guidance to business on best practice approach to dealing with and supporting life events and issues relating to health and wellbeing, including reasonable adjustments and referral to Occupational Health.
Essential:
Excellent HR experience with a strong emphasis on Employee Relations
Ability to effectively influence, challenge and negotiate within their business area on a range of people/HR issues
Ability to build effective relationships with people at all levels in the organisation, to understand business needs and consider and be aware of wider organisational and external impact
Ability to give sound HR advice to managers on all aspects of HR issues
Excellent understanding of employment law, regulations and good practice
Ability to think outside of process where necessary and take full accountability
Excellent stakeholder engagement and customer service with all managers and staff across the Organisation
Desirable:
Social Care sector
Ideally have operated in a multi-site and unionised HR role
TUPE experience
For our full job description please visit our website
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.