Children young people services manager jobs in nottingham, nottinghamshire
Are you a visionary leader with a passion for volunteer supported services? Do you thrive in dynamic environments and want to make a real difference in the lives of witnesses and onboarding a diverse team of volunteers?
Victim Support is seeking an inspiring leader to join our Witness Service Mobilisation Team as the Head of Volunteering - Witness Service. In this pivotal fixed term role, you will lead the strategic development and operational delivery of the volunteering workstream during the Witness Service mobilisation, ensuring a diverse, skilled, and engaged volunteer workforce that enhances Witness Service delivery. You will develop and implement a volunteering strategy, update operational frameworks, manage risks, and champion diversity and equity goals. You'll also be responsible for engaging volunteers through the transition of the Witness Service, designing recruitment and onboarding strategies, and raising the profile of volunteers both internally and externally.
The role is full-time, flexible working available, fixed term until 31 March 2026.
What We Offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
The role involves working with sensitive and potentially traumatic subject matter and Occasional travel to attend meetings will be required.
As Witness Service Head of Volunteering, you will:
- Create and deliver a Witness Service mobilisation plan delivering the mobilisation project outcomes within the Witness Service volunteering strand.
- Develop and implement a volunteering strategy aligned to organisational and mobilisation priorities inclusive of diversity and equity goals.
- Update operational frameworks and formal volunteer policies.
- Manage risks and issues related to volunteering.
- Communicate and engage with volunteers regarding the transition to Victim Support.
- Design and implement recruitment and onboarding strategies reflecting community diversity.
- Lead and manage the volunteering mobilisation team, providing strategic direction, coaching, and development.
- Collaborate with senior leaders and operational teams to embed volunteering into service delivery and organisational culture.
- Provide expert leadership and advice on volunteer management practices, policies, and systems.
- Represent the Witness Service Mobilisation externally to promote volunteering and build strategic partnerships.
- Oversee volunteer engagement initiatives, including recognition programmes and forums.
- Provide regular reports to governance boards and senior leadership teams on progress, challenges, and volunteer metrics (recruitment, retention, training completion)
You will need:
- Proven experience in developing volunteer strategies
- Experience in data analysis and impact reporting
- Expertise in designing and delivering diverse volunteer management, systems and policies
- Strong leadership and stakeholder management skills
- Budget management and financial accountability
- Knowledge of the funding landscapes, and regulatory frameworks
- Emotional intelligence, empathy, and the ability to influence and inspire
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
- Shortlisting 06-10-25.
- Applicants will need to be available for interview on 13-10-25
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Are you a visionary leader with a passion for learning and development? Do you thrive in dynamic environments and want to make a real difference in the lives of victims and witnesses and onboarding new staff?
Victim Support is seeking a strategic and inspirational Head of Witness Service Learning and Development to lead the transformation of a L&D function within the Witness Service. This is a unique opportunity to shape the future of learning for a national service.
What We Offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
The role involves working with sensitive and potentially traumatic subject matter and occasional travel to attend meetings will be required.
As Head of Witness Service Learning and Development, you will:
- Lead the design and delivery of a comprehensive L&D strategy aligned with our values and culture.
- Champion trauma-informed, safeguarding-focused, and accessible learning across the service.
- Oversee and support onboarding induction and development for staff and volunteers, ensuring swift and effective deployment.
- Inspire and manage a dispersed L&D team, fostering high performance and innovation.
- Drive continuous improvement through data, evaluation, and quality assurance.
- Manage external learning providers and ensure value for money.
- Embed a learning culture across the Witness Service and contribute to broader people strategies.
- Develop an external learning arm to generate income and promote the Witness Service.
Key Deliverables:
- Delivery of impactful learning projects and plans
- Year-on-year improvement in workforce competence and service quality
- Implementation of a national L&D strategy
- Creation of income-generating external learning programmes
You will need:
- Proven experience as an L&D Manager or equivalent
- Expertise in designing and delivering diverse learning interventions
- Strong leadership and stakeholder management skills
- Budget management and financial accountability
- Knowledge of adult learning, funding landscapes, and regulatory frameworks
- Emotional intelligence, empathy, and the ability to influence and inspire
- Qualifications- Degree-level education or relevant equivalent experience; learning & development qualification such as CIPD & evidence of continual professional development
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
- Applicants will need to be available for interview dates scheduled for 02-10-25 and 09-10-25
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Urban Saints equips youth leaders to disciple young people in today’s changing world. Our vision is to see every young person given the opportunity to explore faith, wherever they are.
About the Role
The Marketing and Insights Lead will drive Urban Saints’ marketing activity and use data insights to continually improve engagement, reach, and impact across all platforms. This role combines strategic planning with live performance monitoring to ensure our communications are effective and relevant.
You'll be responsible for:
- Planning and implement integrated campaigns across email, social media, and the website.
- Supporting launches, events, training, and product sign-ups with timely, engaging content.
- Working with the Communications Coordinator, writing and editing marketing copy for emails, landing pages, and social posts.
- Monitoring and reporting on digital metrics (Website, email, social media, ad performance).
- Tracking user journeys, engagement rates, and campaign ROI.
- Running A/B testing across platforms to evaluate message, format, and timing effectiveness
- Manage paid ads campaigns (E.g. Facebook, Google, Instagram).
- Supporting platform management of tools such as Google Analytics, Hootsuite, Mailchimp, and CRM exports.
- Providing regular updates and strategic insights to the Head of Communications.
Please note, this is predominantly a remote role, but with travel as the role requires. All full-time Urban Saints employees are required to attend two team residentials per year (3 days/ 2 nights each).
About You
We’re looking for a strategic, data-savvy communicator who can lead on high-impact marketing campaigns that inspire action and deepen engagement. You’ll combine a creative mindset with analytical thinking, confident in using insights to shape campaigns and improve results.
Key Skills and Experience:
- Excellent written and verbal communication with a clear, engaging tone.
- Ability to tailor messages and content for differentaudiences and platforms.
- Confident interpreting data and using it to improve communication and engagement.
- Creative approach to problem-solving and campaign development.
- Proficiency in digital tools such as Google Analytics, Mailchimp, Hootsuite, and CRM platforms.
- Proven experience in marketing and digital analytics.
- Strong understanding of digital metrics, user journeys, and engagement funnels.
- Experience managing email, social media, and website content as part of integrated campaigns.
How to Apply
This post is subject to an Occupational Requirement that the post holder is a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010.
Please visit our website to fill out an application form.
The closing date for applications is Friday 26th September, midday. Please note, we will be actively reviewing applications ahead of the closing date and reserve the right to close applications before this date.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Shout Out UK (SOUK):
Shout Out UK (SOUK) is a UK-based award-winning political and media literacy organisation with nearly a decade of experience in delivering impactful educational campaigns. Our mission is to defend and amplify democracy by equipping individuals with the critical thinking skills needed to navigate the complex information landscape and engage as informed, active citizens. We have a strong track record of working with educators and young people across various contexts, and we are the secretariat for the UK’s All-Party Parliamentary Group for Political and Media Literacy.
The Position:
You will be joining our small, passionate NGO to support the delivery of our educational programmes. Reporting directly to the Head of Programmes, you will be tasked with delivering programmes on Political & Media Literacy, counter-extremism, and online safety. This will involve traveling to a variety of educational settings to deliver our programmes, alongside supporting our Head of Programmes and Programme Coordinators to recruit schools and colleges. Projects can vary from media literacy workshops for schools, online harms CPD training, to city-wide democratic engagement stalls.
The applicant needs to be motivated, interested in counter-extremism, and passionate about Political & Media Literacy. The job is based on a 7-month contract, with likely extension (including a 3-month probation period).
Key responsibilities
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Deliver a wide variety of programmes across a diverse range of settings and cohorts.
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Recruit, coordinate and support schools and teachers across the UK to take up our programmes
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Support in updating and creating resources around the topics of Political Literacy, Media Literacy and Counter - Extremism
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Establish and maintain effective relationships with teachers, councils, 3rd sector stakeholders through our CRM system.
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Travel nationally and/or internationally to deliver
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A UK driver’s licence is required (access to a car also is preferable)
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Fulfil other duties as reasonably requested
Skills and Experience:
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Experience in delivering to young people and adults.
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Confidence.
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An understanding of and interest in media & political literacy and counter-extremism (PCVE / REMVE)
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Ability to organise, prioritise and manage a diverse workload
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Proficiency in Google Suite (Docs, Sheets, Slides, Gmail) and other relevant software.
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A strong interest in political and media literacy, civic engagement, and addressing online harms.
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Ability to work independently and proactively, taking initiative to solve problems.
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A bachelor’s degree in a relevant field (e.g., education, social sciences, communications) is preferred.
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Strong writing skills are desirable.
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Proficient in the Welsh language (if based in Wales)
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Must be eligible to work in the UK
Personal Attributes:
A confident and engaging presenter, capable of delivering compelling political and media literacy programmes to diverse audiences in various settings. Exceptional organisational skills are paramount, enabling independent management of workload, extensive travel, and meticulous planning. Flexibility and adaptability are crucial for navigating dynamic demands, including extensive travel and unpredictable schedules. Excellent time management, a proven ability to manage multiple priorities effectively, and adherence to strict timelines are essential. Finally, the ideal individual should be proactive and self-motivated, consistently taking initiative and thriving in a self-directed work environment.
This position requires an enhanced DBS check, provided by SOUK, in accordance with our Child Protection and Safeguarding policies.
Benefits:
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Unlimited Leave.
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Work Abroad Scheme.
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Opportunity to be part of an impactful project addressing critical societal challenges.
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Collaborative and supportive working environment with an international team.
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Professional development opportunities.
To ensure everyone is given the tools to understand how their government works and how to identify disinformation for themselves.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Urban Saints equips youth leaders to disciple young people in today’s changing world. Our vision is to see every young person given the opportunity to explore faith, wherever they are.
About the Role
The Content Creator will play a vital role in helping Urban Saints communicate with clarity, creativity, and consistency across all platforms. From video editing and creating social media graphics, to designing resources, brochures, or branded assets, this role is responsible for creating visually engaging content that amplifies our message and inspires action.
You'll be responsible for:
- Designing and producing compelling visual content across digital and print formats.
- Filming and editing videos for campaigns, training materials and resources.
- Managing and editing visual assets, including team-supplied images.
- Contributing ideas and visual concepts to support campaigns and storytelling.
- Acting as a brand guardian for visual content, ensuring consistency across all channels.
- Working closely with other members of the Communications team to deliver content for campaigns, training, and wider initiatives.
Please note, this is predominantly a remote role, but with travel as the role requires. All full-time Urban Saints employees are required to attend two team residentials per year (3 days/ 2 nights each).
About You
You'll shape and deliver high-quality content that supports campaigns, promotes our training and resources, and strengthens Urban Saints’ brand both online and in print.
Key Skills and Experience:
- Strong design and video editing skills across digital and print formats.
- Proficiency in Adobe Creative Suite, Canva, and video editing software (Premiere Pro, Final Cut etc)
- Confident in video production – from filming to postproduction.
- Ability to develop content for a range of platforms including social media, web, email, and YouTube.
- Strong attention to detail and visual consistency.
- Proven experience in a content creation, multimedia, or graphic design role.
- Experience creating visual content as part of multi-channel campaigns (e.g. email, social media, website etc).
- Experience working with brand guidelines and visual identities.
- Understanding of digital content trends, platform specifications, and audience behaviour.
How to Apply
This post is subject to an Occupational Requirement that the post holder is a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010.
Please visit our website to fill out an application form. We would love to see your creativity in action. After we’ve received your application we’ll be in touch asking for a link to your portfolio or examples of your work (graphics, videos, or other creative projects) that you’re most proud of.
The closing date for applications is Friday 26th September, midday. Please note, we will be actively reviewing applications ahead of the closing date and reserve the right to close applications before this date.
The client requests no contact from agencies or media sales.
We're looking for a proactive and passionate Learning & Development Designer who's ready to make a real impact.
In this exciting role, you'll create modern, engaging learning interventions across a wide range of subject areas helping learners grow, adapt, and thrive. Your focus will be on designing high-quality virtual classroom experiences, but you'll also have the opportunity to explore and implement other innovative learning methods.
This role is full-time and is home-based with some travel throughout England & Wales as required.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role
In this role, you'll play a key part in upskilling practitioners who support victims and witnesses of crime, helping them develop the soft skills needed to make a meaningful impact. You'll be at the forefront of modern learning design, applying contemporary thinking and innovative approaches to shape materials that are both practical and powerful. You'll need to be a dynamic learning professional with a strong grasp of learning theory and a flair for designing engaging, outcome-driven content across multiple formats.
If you thrive in a fast-paced environment, have excellent project and time management skills, and are excited by the opportunity to influence change through learning, we'd love to hear from you.
You will;
- Support the scoping of learning needs with L&D colleagues and make recommendations on potential learning interventions.
- Lead on the design and implementation of virtual and in person learning and other interventions (including independent learning resources, handbooks, tools), within a project management framework, working with a range of key stakeholders, ensuring products are designed within scope, delivered on time, within budget and achieve the desired outcome.
- Build strong relationships with key stakeholders across the organisation collating learning needs and providing consultation on effective learning solutions.
- Lead on the continuous improvement of learning across the organisation, using various sources of information, to make recommendations on amendments. Take ownership of courses and conduct scheduled reviews on content and the effectiveness of the intervention.
- Create new ways of learning across the organisation enhancing opportunities such as peer learning, independent learning, on the job learning and virtual communities.
It is essential to be able to work without direct supervision, prioritise work and deal with competing and conflicting demands in an organised and effective manner. The post is for 37.5 hours per week and a degree of flexibility is necessary. This role will work from home but will have moderate travel nationally across the organisation.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
The National Youth Agency is looking for a new Chief Operating Officer to join our Executive Leadership Team.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £85,000 per annum
Remote: This role is homebased (within the UK) with occasional to meetings, events and conferences.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
Responsibilities will include:
- The COO leads the day-to-day functioning of the organisation to ensure smooth, efficient, and effective delivery of services. This is vital for maintaining operational stability and achieving strategic outcomes.
- They design and execute strategies that align with the organisation’s mission and long-term goals ensuring resources are used effectively and priorities are clear.
- They promote a culture of excellence, innovation, and continuous improvement through supporting employee engagement, productivity, and organisational success.
- The COO collaborates closely with the CEO/CFO and other senior leaders to drive strategic initiatives and business growth, ensuring unified leadership and coherent decision-making.
- They partner with the CFO to manage budgets, forecasts, and resource allocation. Financial oversight ensures sustainability and supports informed investment in strategic priorities.
- Strengthen governance and risk management frameworks, aligned to regulatory expectations and best practice while proactively managing reputational and operational risks.
- The COO cultivates strong relationships with partners, clients, and stakeholders to enhance service delivery and reputation. These relationships are key to influence, collaboration, and impact.
- They lead efforts to improve processes and adopt best practices across the charity to enhance efficiency and keeps the organisation competitive and responsive.
- They ensure that daily activities support the charities long-term objectives.
- The COO mentors other directors and departmental heads and fosters leadership capabilities across teams.
- They establish and track KPIs to identify inefficiencies and guide improvements through data-driven decision-making to enhance accountability and results.
- They evaluate and refine workflows to boost productivity developing efficient processes to reduce waste and improve service quality.
- They act as a bridge between departments and the CEO to ensure cohesive execution of strategic plans preventing silos and promoting organisational synergy.
- The COO serves as a senior figure in national and cross-sector forums, conferences, and strategic partnerships to strengthens the organisation’s voice and influence.
- They demonstrate commitment to Equality, Equity, Diversity, Inclusion, and Belonging in both internal culture and external programmes to foster a fair and inclusive organisation.
- They work with the CEO, CFO and Director of Growth to identify and pursue new revenue streams and strategic partnerships. This expands the organisation’s reach and sustainability.
- They engage in public speaking, media interactions, and external representation demonstrating clear communication, credibility, and stakeholder engagement.
- They develop and embed evaluation frameworks to assess progress against strategic goals. The measuring of our impact ensures accountability and informs future planning.
- They promote the organisation’s brand at events and through networking.
The COO takes on other responsibilities as needed to support the organisation’s mission.
About You
Essential competencies of the Chief Operating Officer:
- Extensive experience in senior leadership with a proven track record in operations, financial and risk management, and delivering high-performing teams, ideally in the charity sector.
- Strong understanding of business functions such as HR, Finance, Marketing, etc.
- Excellent leadership, communication, and interpersonal skills.
- Ability to think strategically and execute effectively.
- Strong problem-solving and decision-making abilities. Commercially astute, process-driven, and highly pragmatic in approach.
- Experience in driving performance and fostering a collaborative culture.
- Bachelor’s degree in business administration or related field; MBA preferred
Why Work for NYA?
- NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
To apply, please submit the following via our online application platform by 11:59pm on Monday 29th September 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: The covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 80% AI generated content will be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-223747
We are looking for a creative and technically skilled Digital Product Developer to join our Service Design and Innovation team. Reporting to the Digital Platforms Manager, you will play a key role in developing and maintaining our digital platforms, including websites, apps, live chat, booking systems, and internal tools.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As Digital Product Developer, you will design compelling on-brand assets for our platforms, including visual, animated and written resources. You'll also support AI implementation, produce engaging content, and ensure our digital services are inclusive, accessible, and responsive to user needs.
Key Responsibilities
- Develop and maintain digital platforms and tools.
- Provide technical support and troubleshooting.
- Conduct UX reviews to improve accessibility and effectiveness.
- Write and produce high-quality digital content, including copy and video.
- Support deployment of AI solutions like chatbots and predictive analytics.
- Update websites and apps with engaging, accurate content.
- Implement SEO best practices to boost visibility and engagement.
You Will Have
- Experience writing and editing copy for digital platforms.
- Proficiency with content management systems (e.g., WordPress, Drupal).
- Familiarity with graphic design and video editing tools.
- Strong problem-solving and written communication skills.
- Ability to simplify complex information for diverse audiences.
- Understanding of data protection and digital safeguarding.
- Awareness of AI and machine learning concepts.
- Knowledge of design software, particularly Adobe software
Key Deliverables
- Reliable digital products and solutions that meet business and user needs.
- Increased engagement across digital platforms.
- Responsive support to operational teams.
Additional Information
- The role involves working with sensitive and potentially traumatic subject matter.
- Occasional travel to attend meetings will be required.
- The interview process for this role will be in two stages, including a skills assessment and a competency based interview.
- Applicants will need to be available for assessment and interview dates scheduled for 09-10-25 and 20-10-25
About Us:
- Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
- Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
- At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
- As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
- To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.