Clearing house administration volunteer volunteer volunteer roles

The Counter-Trafficking team at HBF is a small but very busy team; it works with people who have been trafficked for all forms of exploitation and supports them in their involvement in the National Referral Mechanism (NRM), asylum and criminal justice systems. The Counter-Trafficking programme provides access to vital ongoing contact and safeguarding support for clients to ensure that they are kept safe and that their risks from others are minimised. The team takes a holistic approach which is tailored to the specific needs of clients, who have experienced human trafficking for sexual exploitation, forms of forced labour and/or criminal exploitation, amongst others.

As a Counter-Trafficking volunteer, you will be trained to take an active role in the administrative and casework load of the team, and to help to provide pastoral support for our clients. This includes online filing, collating case materials (legal, clinical and other) to provide client chronologies, supporting the process of counter-trafficking assessments and other appointments, meeting remotely and in person with clients and engaging in tasks required to support the team. This is a fast-paced role, vital for the proper functioning of the team. You will be exposed to very traumatic information, but you will have careful, friendly supervision from a positive staff team in all aspects of your work.

Main tasks and activities

· Entering client data into our CMS database

· Supporting Counter-Trafficking team staff with organising and booking client appointments

· Collating legal and other case materials, writing up clients’ chronologies and drafting letters

· Follow up calls with clients and/or professionals involved in cases

· Meeting remotely or in person with clients alongside Counter-Trafficking team staff members

· Taking clear and comprehensive notes at meetings with and about clients

· Researching and collating key data and information for clients and the staff team

· Administrative tasks as required by the team

Skills and Experience

Needed:

· Understanding of, and commitment to, the objectives of the Helen Bamber Foundation.

· A demonstrable empathy for our clients, including asylum seekers, refugees and survivors of torture and human trafficking.

· Experience of working with asylum seekers, refugees and survivors of human trafficking & awareness of the challenges they may face.

· A high level of understanding of the duty of confidentiality when considering the sensitive information that the Counter-Trafficking team handles.

· A respect for the principles of diversity and human rights.

· Strong organisational skills and attention to detail.

· Strong time management and prioritisation skills.

· Willingness to learn and ability to adapt in a fast-moving environment.

· Comfortable using Office 365 (in particular Outlook, Word & Excel).

Desired:

· Experience of supporting asylum seekers, refugees or survivors of human trafficking and exploitation.

· Fast touch-typing and document formatting skills.

· Experience with client management database programs and spreadsheet software.

· Experience organising client documents, producing chronologies and histories.

What you will get out of the role

· Experience of using trauma-informed methods of working with survivors.

· A better understanding of the legal systems relating to the National Referral Mechanism, the asylum system and refugee procedures in the UK.

· A stronger understanding of law enforcement and the criminal justice system as it relates to survivors of trafficking.

· An understanding of the multi-disciplinary care that survivors of trafficking require, including working with therapy, medical, housing and welfare and advocacy teams.

· Confidence in using interpreters to communicate with clients.

· Stronger and faster administrative skills.

· Ability to process large amounts of data and prioritise or categorise it.

· Experience of writing clear content and reports.

· An ability to multi-task between competing priorities.

Equal Opportunities

The Helen Bamber Foundation and Asylum Aid is an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation. We particularly welcome applications from those from Black, Asian, Minority-Ethnic, refugee and migrant backgrounds. 

We cannot cover any expenses for remote volunteering, but for days spent at the office or accompanying clients to appointments, we reimburse travel and lunch expenses.

Successful candidates will be offered the volunteer position subject to an Enhanced DBS check. Owing to the high number of applications we receive, we regret that we are only able to contact applicants who are shortlisted for interview.

Are you passionate about helping people from Afghanistan feel welcome and supported in the UK? Do you have the language skills and cultural understanding to assist Afghan refugees as they navigate the challenges of building a new life? If you’re adaptable, resilient, and dedicated to making a difference, we’d love to hear from you!

About us

Gulab Sorkh Foundation (GSF) is an independent charity supporting Afghan nationals resettled in the UK under the ARAP scheme. We are a small but impactful organisation, dedicated to helping those who worked closely with British forces in Afghanistan and their families integrate successfully into British life.

Job description

We are looking for two volunteer interpreters—one fluent in Dari and one fluent in Pashto — to join our team at the Gulab Sorkh Foundation (GSF). You will play a key role in supporting Afghan refugees who have resettled in the UK, assisting them in accessing essential services and communicating effectively in their daily lives.  This is an influential volunteer opportunity where you will make a real difference by helping Afghan refugees integrate into British society, providing crucial interpretation during interactions with service providers such as healthcare professionals, housing officers, and legal advisors.

As a Volunteer Interpreter, you will:

• Provide interpretation services (Dari or Pashto) to Afghan refugees, ensuring clear 
• communication between them and various UK service providers.
• Assist refugees in understanding key information related to housing, healthcare, 
• education, and other public services.
• Facilitate communication during meetings, appointments, and community events to 
• support their integration journey.
• Offer support and cultural understanding to ensure refugees feel comfortable and 
• respected throughout their resettlement process.

Key responsibilities:

• Interpret accurately and sensitively between Dari/Pashto and English during one-on-one 
• and group interactions.
• Help beneficiaries understand and complete necessary paperwork or official forms in 
• both languages.
• Collaborate with case managers and external partners to ensure the refugees’ needs are 
• effectively communicated.
• Be aware of and sensitive to the needs of individuals who may have experienced trauma 
• and displacement.
• Follow data protection laws and policies

Essential skills:

• Fluency (written and verbal) in Dari and/or Pashto and in English.
• A high level of cultural sensitivity and empathy towards Afghan refugees.
• Strong communication skills, with the ability to translate complex information clearly 
• and accurately.
• Ability to remain neutral and impartial in all interactions.
• Commitment to safeguarding vulnerable individuals and confidentiality.

Desirable skills:

• Level 3 in Interpretation.
• Previous experience working with refugees or vulnerable communities.
• Knowledge of UK systems such as healthcare, housing, and immigration.
• Understanding of the Afghan Relocations and Assistance Policy (ARAP) scheme.
• Ability to work independently and as part of a team.

Please note:

This is an unpaid voluntary position, offering flexibility to fit around your other commitments.

This is a completely remote role, and as such you will need to ensure that you have access to a confidential, quite space during your working hours.

To apply please upload your CV and covering letter (max. 2 A4 pages each) 
In your application, please explain how you meet every point on the essential criteria with examples. If you meet any of the desired criteria, please do the same for these.  We actively encourage applications from individuals with lived experiences of migration or refugee resettlement.

Please get in touch with us if you have any queries.

We look forward to hearing from you

YMCA Brighton are seeking to recruit volunteer trustees to join our experienced Board, who oversee our organisation's governance, compliance, reach and impact. We value equity, diversity and inclusion and welcome applications from everyone, but to fully reflect our client group and the local population, we’re particularly interested in hearing from people with expertise in: Finance, Housing, Health/ Mental Health and/or have lived experience of homelessness and we are keen to broaden the diversity of our Board in terms of ethnicity. 

YMCA Brighton is a registered charity. We provide supported accommodation to over 300 people across the city of Brighton alongside our EVOLVE Work and Learning Service.

Our Mission - We provide the home, the community and the services that equip people to overcome barriers and achieve their aims

Our Vision - Working together to create an inclusive community where everyone can belong, contribute and thrive

Our Values - Community, Compassion and Empowerment

Our trustees play a vital role in making sure that YMCA Brighton achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that YMCA Brighton has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the leadership team to enable YMCA Brighton to grow and thrive, and through this achieve our mission to support homeless people of all ages to discover their potential and feel inspired to achieve aspirations and live life to its fullest.

Duties of a Volunteer Trustee:

• Support and provide advice on YMCA Brighton's purpose, vision, goals and activities
• Approve operational strategies and policies, and monitor and evaluate their implementation
• Oversee YMCA Brighton's financial plans and budgets, and monitor and evaluate progress
• Ensure the effective and efficient administration of the organisation
• Ensure that key risks are being identified, monitored and controlled effectively
• Review and approve YMCA Brighton's financial statements
• Provide support and challenge to YMCA Brighton's CEO and Leadership Team in the exercise of their delegated authority and affairs
• Keep abreast of changes in YMCA Brighton's operating environment
• Contribute to regular reviews of YMCA Brighton's own governance.
• Attend Board meetings, adequately prepared to contribute to discussions
• Use independent judgement, acting legally and in good faith to promote and protect YMCA Brighton's interests, to the exclusion of their own personal and/or any third party interests
• Contribute to the broader promotion of YMCA Brighton's objectives, aims and reputation by applying your skills, expertise, knowledge and contacts

If you share our values and have the passion and drive to help us achieve our vision. We would love to hear from you by submitting your CV and Cover letter expressing your interest by the closing date on Thursday, 15th January 2026.

Make a difference – become a school governor

You do not have to be a parent or member of staff to be a school governor – applications are appreciated from all with an interest in the local community. School governors come from all walks of life and specialist knowledge is not always needed. What IS essential is a desire to get involved in children’s education and make a difference to their lives.

We welcome applications from those with educational, health & safety and safeguarding experience but school governors are all volunteers and training and support is provided. The University of Chichester (Multi) Academy Trust partners new governors with a ‘buddy’ – a trusted and more experienced colleague on the governing body – who initially acts as their mentor. Briefing information and assistance is also available through newsletters, websites and helplines provided by the Department for Education.

Are you based in the West or East Midlands and looking for an opportunity to create positive social change, meet new people and learn new things? Music Therapy Works is looking for three-to-four committed, motivated people to join the Board as Trustees, enabling even more people to benefit from Music Therapy.

We are looking, in particular, for one or more of the following skills/experience to complement our existing Trustees:

• Finance
• Digital
• Safeguarding
• Fundraising
• Company Secretary
• Equity, Diversity and Inclusion (EDI)
• Environmental sustainability

If you don't have any of these skills or experience please consider applying anyway! We're keen to hear from people with time and energy to commit to the valuable work of our charity.

We also want our Board to reflect the diverse community that Music Therapy Works supports.

We would really like to hear from you if you:

• Have a background in social care and/or safeguarding     
• Have a background in Music Therapy or a related field 
• Reflect MTW’s beneficiaries. For example: are you a disabled person? Do you have mental health needs? Are you a parent or teacher of a young disabled person, or a young person with mental health needs? Are you part of an adoptive family or do you work with children in care? Are you a carer for a person with dementia?