Clearing house administration volunteer volunteer roles

Are you fluent in Arabic, Tigrinya, Bengali, Farsi , Kurdishor any community language and live in Westminster or nearby boroughs? Join us in supporting refugees, migrants, and vulnerable individuals in your community.

We offer free legal advice to migrants , refugees and asylum seekers  for whom English is not their first language, including people in temporary accommodation or experiencing homelessness in Westminster.

Feel free to take on one role—or as many as you’d like!

Our services include:

• �� Weekly drop-in sessions every Monday at Church Street Library
• �� A dedicated Advice Line on Tuesdays and Wednesday

We have aPartnerships with Citizens Advice Westminster, Age UK Westminster, Deaf Plus, and Green Doctors

We're looking for compassionate volunteers to help us bridge language gaps and empower those in need.

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Asylum Aid runs a drop-in information hub every Monday, as well as an advice phoneline on Tuesdays and Wednesdays, where Westminster residents can get support and advice in a range of areas, such as employment, housing and immigration. We are looking for volunteers who speak one of our community languages (Arabic, Kurdish, Bengali, Tigrinya, Farsi) to support us at this information hub, as interpreters and/or administrative volunteers. There we will also be the opportunity to receive training to become an Adviser or Assessor (this requires longer than the usual 6-month minimum commitment). We particularly encourage Westminster residents to apply.

Volunteers will be trained on the job and will have to opportunity to attend thematic training, as well as receiving on-going support and supervision.

Main tasks and activities:

• Interpreting:
  • Interpreting for advisers and clients as required, depending on language skills
• Administration:
  • Responding to client queries
  • Answering the telephone
  • Assisting and registering clients who come into reception.
  • Taking messages for advisers.
  •  Printing outlook timetable and Advice pro appointments for the day.
  • Inputting data in excel and Advice pro.
  • Helping advisers with general administrative tasks such as typing letters, photocopying bundles, and telephoning clients, keeping client files or local information up to date, amending stocks of leaflets, etc.
• Gateway Assessor Role/General Advice Role
  • Conducting initial client assessments.
  • Conducting client interviews (by telephone and in person) to understand client problems and identify key information such as time limits.
  • Signposting/Referral; Referring and signposting clients appropriately (both internally and externally) following agreed protocols, including making appointments and informing clients of what they can expect.
  • Input data in excel and Advice pro.
  • Assisting clients with general form filling, making phone call to agencies to resolve simple problems with benefit, housing, employers, council, etc.
• Case Recording:
  • All clients’ cases are recorded for quality assurance purposes, and to ensure that the client can be offered an efficient service if the client requires further advice or the case becomes more complex. Your supervisor will discuss case recording with you.

Emmaus Mossley is seeking to recruit new people with a mix of experience and expertise to our Board of Trustees. This is an exciting and important time for our charity’s ambitious strategy, as we work to help more people out of homelessness and poverty.

Emmaus Mossley is a well-established charity, achieving our core aims and delivering impact with embedded values and good governance structures already in place. Joining the Emmaus Mossley Board of Trustees is a rewarding and fulfilling opportunity, especially as we look forward to celebrating our 30th anniversary in 2027.

About Emmaus Mossley

Emmaus Mossley is a dynamic charity that provides a home, tailored support, training and work opportunities to people who have experienced homelessness. We go beyond just offering a bed for the night; Emmaus provides people with longer-term support, stability, opportunities for personal development, and a strong sense of community.

Emmaus Mossley is an independent local charity that is governed by a Board of Trustees who all live, work or are invested in the improvement of Tameside, Oldham and its surrounding communities. Whilst our work is focused locally, we are also part of a much wider Emmaus movement.

About the Charity Trustee – Company Secretary role

As part of Emmaus Mossley’s continued development, we are seeking to recruit a new trustee with Company Secretary responsibilities. We are looking for someone who can bring fresh perspectives, experiences and expertise, with an understanding of governance, trustee development and charity law.

Emmaus Mossley relies on a diverse group of people to become trustees and deliver good governance. Becoming a charity trustee at Emmaus Mossley is an opportunity to apply and develop your skillset for a worthwhile cause. This voluntary role offers variety, responsibility and satisfaction, especially seeing people overcome challenges to achieve their personal goals.

The Emmaus Mossley Board of Trustees meets six times a year. In addition to full trustee meetings, some trustees are members of our three committees that report to the board. Trustees also have the opportunity to get involved in other ways, including at events, external events and projects.

If you share our passion and principles for helping those most in need and have sufficient time and energy, please explore the trustee role and register your interest.

Emmaus UK is currently undertaking feasibility work to consider the incorporation of an SPV which can become a Registered Provider of Social Housing on behalf of the Emmaus federation in the UK. This is an exciting prospect and would unlock significant potential to achieve our strategic objective to help more people.

To ensure that we are best positioned to pursue this opportunity we are looking to build the expertise of the Emmaus UK Board in:

• Housing Association/Housing Expertise or relevant regulatory expertise - providing strategic input as we develop the subsidiary and proceed with becoming a Registered Provider
•  Legal expertise - ideally in a relevant field e.g. charity or corporate governance, housing, property, regulation etc
• Property Acquisition and Development - to support us with providing high quality services and managing sustainable growth

Joining the EUK Board at such a significant moment will enable you to play a key role in the future of Emmaus. You will be an integral part of developing the movement and central to making strategic decisions within EUK as the national body.

Trustee Role Description

Location: Home based online meetings.  Two annual face-to-face meetings

Reporting to: EUK Chair and board of trustees

Remuneration:This role is voluntary.  Any travel expenses will be reimbursed.

To ensure EUK pursues its charitable purposes, adheres to its principles & values and works strategically towards the benefit of companions, federation members and the public.

To ensure EUK complies with its governing documents, Charity and Company Law, financial responsibilities and other statutory and relevant legislations and regulations.

Principle responsibility and duties

• To develop, define and agree the strategic vision, mission and priorities of EUK and monitor and evaluate its performance against these targets.
• To ensure EUK uses its resources exclusively for the advancement of its charitable purposes and solely in line with its values and principles
• To ensure legal, regulatory and internal compliance to key governing documents and always act in the best interests of EUK and its beneficiaries
• To ensure the financial sustainability and stability of EUK and its assets by overseeing and reviewing EUK budgets, accounts and financial reports
• To ensure the proper investment of EUK funds and protection of EUK reserves
• To ensure clear, effective and efficient administration of EUK activities, including good governance, risk management, policies, procedures and oversight
• To support the Chair and Chief Executive in their leadership of EUK and ensure proper and formal arrangements for recruitment, appointment, supervision, support, appraisal and remuneration of EUK’s Chief Executive
• To model to and support the federation of members with developing good governance and best practice in their charities
• To ensure commitment and active participation in the international Emmaus movement.
• To work towards EUK being an equitable, diverse and inclusive organization
• To safeguard the positive name, values and work of Emmaus
• To prepare for, attend and contribute to board and committee meetings

Specialist Duties

In addition to the above general duties, trustees are expected to bring specialist skills, experience, knowledge or expertise in specific areas. It is their duty to use these specialisms to support the board as a whole to reach sound decisions. This may involve leading discussion on issues where they have specific expertise, highlighting key issues and providing insight, advice and guidance on new initiatives.

We are currently looking for trustees, with knowledge of housing regulation and related expertise, or with legal knowledge and expertise or with expertise in property acquisition and development

Personal Specification – Skills, knowledge and experience

Essential

• Senior leadership experience
• Experience of strategy
• Development and progression
• Risk management skills
• Evidence of continuing professional development
• Understanding of the role, responsibilities and legal duties of a trustee

Desirable

• Experience or knowledge of working within a global charity or federated structure
• Understanding of charity legislation
• Experience of working in a trustee or non-executive director position
• Experience or understanding of financial oversight

Behavioural Competencies/Characteristics

Essential

• Committed to integrity and transparency
• Able to communicate clearly with a diverse range of people
• Effective member of a team who is inclusive and supportive of others
• Able to maintain confidentiality and handle sensitive information appropriately
• Able to respect boundaries between leadership and management

Time Commitment

EUK trustees currently serve for up to three, three-year terms

The EUK Board meets online, quarterly as well as at an annual face to face two-day overnight strategy session usually in Autumn and an annual face to face meeting in Spring. The EUK Board currently has four internal sub-committees that manage specific areas of work and also meet online, quarterly. Each trustee is also required to become a member of one of these committees.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

We’re looking for a motivated finance professional to join our Trustee Board as Treasurer, provide us with financial strategic direction and help us maintain our long-term sustainability

Working closely with our Chair and Chief Officer, your key responsibilities will include:

• Keeping the Board informed about its financial duties and responsibilities

• Guiding and advising the Board in the approval of budgets, accounts and financial statements

• Chairing the Board’s Finance Sub-Committee

• Reviewing the quarterly and year end accounts produced by our Administrator

• Presenting the year end accounts at the Annual General Meeting

• Ensuring that proper financial procedures and controls are in place to safeguard the charity’s resources

• Ensuring that the charity has appropriate reserves and investment policies

You don’t need to have been a trustee before, but you’ll need to:

• have recognised professional financial qualifications or experience

• ideally, have some knowledge or experience of charity finances

• be familiar with Quickbooks accounting systems and spreadsheets

• have the skills to analyse proposals and examine their financial consequences

• be able to explain complex financial information in an accessible way

• be able to exercise good independent judgment and if necessary to make difficult recommendations

• work effectively as part of a team

• have the time and flexibility to respond to the demands of the charity

• be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality, equality and data protection

• represent Citizens Advice professionally at all times

Please note that while a large part of the role can be performed remotely, in-person attendance is expected for the board and trustee meetings.

If you are interested in joining our successful and expanding service, as we continue to meet the advice needs of the diverse communities we serve, we would love to hear from you. 

Wicksteed Park opened in 1921, making it the oldest theme park on UK mainland. Its founder, Charles Wicksteed purchased the land in 1913. His initial goal was to create a model village for the local community, however following World War One and housing reforms, Charles looked to develop a park for people to spend their leisure time. He set up a charitable trust in 1916 and went on to build a number of prefabricated houses – some of which still exist and are within the park grounds.

A century ago, Charles Wicksteed put into practice his deep-held belief that all children, no matter how rich or poor, should have somewhere safe and fun to play outdoors. Public parks in Charles’ own youth had been very formal places where you walked sedately along the paths, keeping off the grass. He was determined to provide something different and here at Wicksteed he did just that, using his engineering skills to provide a new and exciting element to public open spaces.

Swings, slides and roundabouts, parks and playgrounds are the background to many of our freest and most joyful childhood memories. They are something that we all share, generations of us, from all over Britain, but this is where it all started. Wicksteed Park is truly somewhere amazing and very special.

It is good to see this story of Kettering’s contribution to our nation’s health and happiness and to remember that Wicksteed is a place with an incredible heritage and an exciting future.  Wicksteed Park is much more than an amusement park and continues to attract hundreds of thousands of visitors each year to play and explore in its beautiful grounds.

Still delivering its core heritage but focusing on the connections with Kettering and wider communities, Wicksteed Charitable Trust has an opportunity to grow and transform, ensuring we are contributing to our communities’ wellbeing for the next century.  It is thanks to the value, care, generosity, determination of our amazing volunteers that ensures the park has continued to deliver over some challenging years for the park.

We are now looking to expand our Trustee Board and are looking for people from a range of backgrounds who understand our community, the challenges that modern families face and have the drive and determination to deliver strategic objectives to build on our links and our regional presence.  We would also like to hear from people who can bring professional expertise especially in areas including Law, Finance, Leisure and Tourism and Land Management.

As a Trustee at Wicksteed Park you will join a small team of existing Trustees. We are looking for individuals who will bring their own experience to complement our collaborative approach.  You will be asked to speak out, offer opinion and be a critical friend, enabler and constructive challenge to the team..

 About Us

Charles Wicksteed’s dream was to provide free play for all.  Today The Wicksteed Trust’s main objective is to provide a safe environment for people of all ages to relax and play and to provide a focus for community activity. Wicksteed Park is a Grade II listed Historic Park with four County Wildlife Sites and a Scheduled Ancient Monument.

We play an important role in Kettering contributing to our communities’ health and happiness.  Our aim is to grow and develop our offering to Regional and National communities promoting what Wicksteed Park has to offer.

Role 

Trustees are responsible for making sure the charity stays true to its mission and vision.  Being a Trustee of an historic, community-based charity, means making decisions that will impact on the communities we serve across in Kettering and the wider county, enriching lives and providing a focus for community activity.

Trustees, led by a Chair, have independent control over, and legal responsibility for, the charity’s management and administration. They act as the ultimate decision makers of the organisation, protecting the interests of the members and the public. They agree the strategy and hold the executives to account for the management of the organisation.

Responsibilities

Governance

· Understand the charity’s purposes as set out in its governing document and ensure compliance to law and other relevant regulations.

· Ensure the charity has a clear vision, mission and strategic direction and is focused on achieving these in partnership with other Trustees.

· Ensure the sustainability of the charity and sound risk management.

· Oversee what the charity does and what it needs to achieve.

· Be responsible for the performance of the charity and for its 'corporate' behaviour.

· Act as a guardian of the charity's assets, both tangible and intangible, taking all due care over their security, deployment, and proper application.

· Ensure the charity's governance is of the highest possible standard.

Leadership

· Contribute to the development of the charity‘s long term strategy.

· Raise public profile and promote the reputation of the organisation.

Financial Management

· Ensure the charity’s assets are only used to support or carry out its purposes.

· Evaluate risks to the assets or reputation.

· Monitor and assess the organisation’s results in relation to the agreed strategy, budget and implementation plan.

In addition to the above duties, each Trustee should use any specific skills, knowledge or experience they have to help the Board of Trustees reach sound decisions. This may involve leading sub committees, leading discussions, identifying key issues, providing advice and guidance on new initiatives, and evaluating or offering advice on other areas in which the Trustee has particular expertise.

Person Specification

The Board of Trustees collectively needs skills and experience in the following areas:

· Law

·        Finance

· Land Management

· Leisure and Tourism

Essential

· Ability to commit to essential Board and Sub Committee meetings and participate on any further critical meetings or email discussions as appropriate.

· Good communication skills across all levels.

· Excellent planning and organisational ability with long term focus.

· Genuine passion and interest in the charity’s work.

· Integrity and openness.

· An understanding and acceptance of the legal duties, responsibilities and liabilities of Trusteeship.

Desirable

· Understanding of charity governance, legal duties, responsibilities and liabilities.

· Understanding of the voluntary sector.

Length of appointment

Our Trustees are appointed for an initial three-year term, and can be re-appointed for up to two more three-year terms (there is a maximum of nine years’ continuous service).

Time commitment

The estimated Trustee time commitment is a minimum of 6 half day full trust meetings each year (held every other month), plus reading and preparation time.  Board meetings will be held at Wicksteed Park in Kettering.  Additional commitment to any sub-committee or ad-hoc duties may be reasonably required.  Sub-Committee meetings may be held online and it is expected these will be held quarterly.

Remuneration

The Trustee appointment is voluntary but reasonable expenses will be reimbursed in line with the expenses policy.

Location

Wicksteed Park, Kettering, NN15 6NJ.

Equality, Diversity and Inclusion

Wicksteed Charitable Trust follows the principles of equality, diversity and inclusion and seeks a diverse Trust Board to meet the needs of the organisation.

ECT is looking for new trustees to join our existing enthusiastic and dedicated board who share our ambition to provide top-quality, safe, affordable and accessible transport services for every community we serve. The range of perspectives and experience diversity brings is an asset to ECT and we want to create an inclusive, welcoming environment. We welcome applicants from all backgrounds and particularly those who share our values but may be new to a role as a trustee.

Our Board is forging exciting plans for the future, alongside our top-notch team of committed, professional managers, drivers, assistants and administrators. As new trustees, you will help steer our charity on the next stage of its important journey. 

We are based in Greenford, West London, and also operate in Dorset and Cheshire. There are no specific skills required, and we are very keen to hear from people new to the role of being a trustee who are active in their local communities and we are determined to provide better representation for the people we support. ECT has been going for over 30 years and we do a lot of work with young people, the elderly, community groups and charities but we are also very keen to see what other services we might be able to offer.

We are particularly interested in hearing from you if you have experience in finance, charity management or governance, transport or have a personal connection in some way to community transport but above all else, we want you to feel motivated to be involved and make a difference.