12 Client account manager jobs in Birmingham

We help high-impact nonprofits run brilliantly - now we need someone to do the same for us. You'll own Impact Ops' finances, payroll, contracts and compliance, reporting straight to the founder.

Summary

Impact Ops is looking for a Finance & Operations Manager to join our team. This is a newly created, internal-facing role: rather than working on client portfolios, you’ll own the financial and operational machinery of Impact Ops itself. The salary range for this role is £50,000–£60,000 GBP, depending on experience, with flexibility for exceptional candidates.

We’re looking for a qualified accountant who is genuinely happy to be hands-on, someone who can handle a corporation tax return and a contracting in the same afternoon and see both as worth doing well. If you want breadth, autonomy, and a role where you can see the whole organisation from the inside, we’d love to hear from you. The deadline to apply is 11 October 2026.

About Impact Ops

Impact Ops is an independent organization providing finance and operations support to high-impact nonprofits. Our services include bookkeeping, financial reporting, accounts payable, payroll, recruitment, entity setup, due diligence, and systems implementation. We serve over 50 clients globally, spanning cause areas including global health, animal welfare, AI safety, and climate.

We’re a remote-first team based across the world. We’re looking for motivated, detail-oriented people who care about doing good work in service of organizations trying to do good in the world.

The role

Everything we do for our clients, we also have to do for ourselves — and to date that work has been spread across the founder, the finance team, and external accountants. This role brings it together under one owner.

As Finance & Operations Manager, you’ll run Impact Ops’ own finances, company secretarial obligations, payroll, invoicing, contracting, and HR administration. You’ll report to Joshua Axford (Founder & CEO) and work closely with Eric (Head of Finance), who leads our client-facing finance function.

It’s a broad role with real trust attached. You’ll have visibility into every commercially sensitive part of the business, and you’ll be the person we rely on to keep it running properly.

Finance

• Owning Impact Ops’ bookkeeping, month-end close, and management accounts
• Preparing annual accounts
• Cash flow forecasting and budget tracking
• Accounts receivable and accounts payable: raising client invoices, chasing payment, processing supplier invoices and payment runs
• VAT returns and corporation tax submissions

Company secretarial & compliance

• Confirmation statements, annual returns, and Companies House filings
• Maintaining statutory registers and corporate records
• Insurance renewals across the group, including professional indemnity, private medical and employers’ liability

Payroll

• Running end-to-end monthly payroll for our UK team, including RTI submissions, PAYE/NI, and pension auto-enrolment
• Coordinating payments for team members engaged internationally across several jurisdictions
• Year-end tasks including P60s and P11Ds

Contracts & client administration

• Drafting, issuing, and tracking client Service Level Agreements
• Managing employment contracts and contractor agreements for the team
• Maintaining a reliable view of contractual obligations, renewal dates, and scope changes

HR administration

• Onboarding and offboarding administration
• Maintaining people records and keeping our HR systems accurate
• Leave tracking, benefits administration, and equipment provisioning

About you

You’ll need to have:

• A recognised accounting qualification (ACA, ACCA, CIMA, or equivalent) — or qualified by experience with a track record that speaks for itself
• Experience running or providing accounting support for the finance function of a small business, or a comparable breadth of ownership within a larger one
• UK payroll experience, or the confidence to take it on with support
• Genuine comfort with administrative work: this role is hands on and we’d rather be honest about that than have you discover it in month two
• Strong judgement about confidentiality and discretion — you’ll see everything
• The ability to work independently in a remote environment and set your own priorities
• A genuine desire to have a positive impact with your career

It would be a bonus if you also have:

• Practice background: experience in an accountancy practice, particularly with company secretarial work
• Contract administration experience: comfort reading and drafting commercial agreements
• Familiarity with our tool stack: Xero, Ramp, Deel, Apron, or similar
• A process improvement mindset: you spot inefficiencies and take initiative to address them
• Commercial exposure: experience with pricing, proposals, or commercial analysis — not required for the role as scoped, but useful as it develops

Compensation & logistics

• Salary: £50,000–£60,000 GBP, depending on experience. There may be flexibility for exceptional candidates.
• Location: Remote, but we have a strong preference for candidates based in the UK and specifically the South West. This role involves periodic in-person co-working with the CEO, and the trust-level nature of the work benefits from face-to-face time.
• Hours: Full-time, or part-time (at least 3 days a week or equivalent) depending on candidate preference
• Start date: 1 December 2026 preferred, but we’re flexible for the right person — a Q1 2027 start is fine if you have a longer notice period
• Application deadline: 11 October 2026

Growth & Progression

We’re deliberately hiring above the immediate need. The brief described here is where the role starts, not where we expect it to stay: as Impact Ops scales, we anticipate significant operational leadership responsibility sitting with whoever takes this on, and we’d rather find that person now than replace them later.

We’re looking for someone who wants to grow with the business.

Our benefits include:

• Prioritised health & wellbeing: Private medical, vision, and dental insurance; up to 2 weeks’ paid sick leave; a generous mental health allowance
• Flexible working: Set your own schedule (with some overlap with colleagues as needed); remote workspace covered if needed
• Generous vacation: 25 days’ holiday per year plus public holidays — we encourage you to use the full allowance
• Professional development: A generous annual allowance for CPD, plus on-the-job growth and clear progression pathways
• Retirement: Pension with 10% employer contribution
• Parental leave: Up to 14 weeks fully paid, up to 52 weeks total; financial support for childcare where needed
• Equipment: Full remote setup covered (laptop, monitors, chair, etc.)
• Team retreats: Two in-person staff retreats per year

How to apply

To apply, please submit your CV and a short cover letter explaining your interest in the role and relevant experience. 

We’re committed to building a diverse and inclusive team and warmly encourage applications from candidates of all backgrounds.

Diversity and inclusion

We’re aware that factors like gender, race, and socioeconomic background can affect people’s willingness to apply for roles for which they meet some but not all the suggested attributes. We’d especially like to encourage people from underrepresented backgrounds to express interest.

There’s no such thing as a “perfect” candidate. If you’re on the fence about applying because you’re unsure whether you’re qualified, we’d encourage you to apply.

If you require any adjustments to the application process, such as accessibility accommodations, additional preparation time, or other, please let us know. We’re happy to support your needs and adjust the application process.

Finance Manager

We are seeking an experienced charity finance professional with experience working in the UK regulatory environment, to support the financial health and sustainability of an international organisation.

Position: Finance Manager

Salary: £42,000 to £45,000 per annum, depending on experience and qualifications

Location: Remote, with occasional travel

Hours: Full time, 35 hours per week

Contract: Permanent

Closing Date: 9 October 2026

 

About the Role

This is an exciting opportunity to oversee the finance function of an international charity working alongside Indigenous and local communities to sustain biocultural diversity, strengthen traditional knowledge and cultivate justice, healing and belonging.

Supported by a Finance Officer and working closely with colleagues across the Leadership Team, you will oversee financial planning, management, reporting and compliance. You will help ensure that financial information and processes support effective decision-making and the long-term sustainability of the organisation.

Key responsibilities will include:

· Overseeing daily financial operations, payments, payroll and tax processes

· Coordinating the preparation of SORP-compliant financial statements

· Leading annual budgeting, forecasting, cash flow monitoring and management reporting

· Preparing financial reports for trustees, donors and internal stakeholders

· Supporting programme teams with budgets and monitoring expenditure

· Ensuring funding is used in accordance with donor and grant conditions

· Overseeing multi-currency transactions and international financial processes

· Managing the annual audit and working with external auditors

· Maintaining effective financial controls, policies and procedures

· Contributing financial insight to organisational planning, fundraising and risk management

· Supporting and developing the Finance Officer

About You

You may hold a recognised professional accountancy qualification or have developed substantial equivalent experience within a senior charity finance role.

You will have strong knowledge of charity finance, including SORP, statutory reporting, audit and financial controls. Experience of donor-funded programmes, restricted funding, international operations or multiple currencies would be particularly valuable.

You will be confident preparing and explaining financial information to non-financial colleagues, senior leaders and trustees. You will also be collaborative, highly organised and comfortable working independently within a remote and values-led organisation.

Experience of QuickBooks or Zoho Books would be helpful, although the ability to confidently use and develop financial systems is more important.

About the Organisation

The organisation works with changemakers and communities to sustain biocultural diversity and cultivate justice, healing and belonging.

For more than two decades, it has worked alongside Indigenous and local communities to strengthen traditional knowledge systems and develop locally rooted responses to ecological and social challenges. Its international network connects changemakers across different regions through mentoring, shared learning and collaborative action.

The organisation is committed to equality of opportunity and particularly welcomes applications from candidates from underrepresented backgrounds.

Candidates may be interviewed on a rolling basis, and the vacancy may close early if a suitable appointment is made.

Other roles you may have experience of could include Finance Manager, Charity Finance Manager, Senior Finance Manager, Management Accountant, Financial Controller, Head of Finance, International Finance Manager or Charity Accountant.

Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.

University Partnerships Manager

We are seeking an experienced relationship manager to develop university partnerships that improve access to higher education for disadvantaged students.

Salary: £20,004 pro rata (£33,340 FTE), or £21,804 pro rata (£36,340 FTE) for those living in a London borough
Location: Remote within England, Scotland or Wales, with bimonthly meetings in London and occasional UK travel
Hours: Part-time, 22.5 hours per week over three days (between Monday to Friday)
Contract: Fixed term until 31 December 2027
Closing date: Monday 28th September at 9am

About the role

This is an exciting opportunity to manage and grow a portfolio of university partnerships built around a shared commitment to widening participation and improving educational opportunities.

You will provide excellent account management and stewardship, ensuring university partners receive timely communication, meaningful engagement and high-quality impact reporting. You will strengthen existing relationships, support partnership renewals and identify opportunities to secure continued or increased funding.

Working closely with senior leaders and colleagues across fundraising, communications and programme delivery, you will:

• Manage relationships with university partners and key stakeholders
• Coordinate partnership milestones, events and engagement activities
• Produce clear and compelling proposals, reports and cases for support
• Support the research and development of new university partnerships
• Monitor higher education and widening participation policy and sector trends
• Raise the organisation’s profile across the higher education sector
• Maintain accurate CRM records, income pipelines and forecasts
• Ensure fundraising activity complies with regulations and sector best practice

About you

You will be a confident and credible relationship manager with experience of developing partnerships, generating income or achieving successful fundraising or sales outcomes.

You will need:

• Good knowledge of widening participation and the higher education policy landscape
• Strong relationship-building, influencing and negotiation skills
• Excellent written and verbal communication skills
• The ability to develop persuasive proposals and cases for support
• Strong organisational and project management skills
• The ability to manage competing priorities and work collaboratively
• A genuine commitment to educational equity and social mobility

Experience within higher education or charity fundraising would be advantageous, as would experience of impact reporting and using a fundraising database such as Salesforce.

About the organisation

You will be joining an education charity that supports young people from under-resourced backgrounds to access leading universities. Through a combination of tuition and in-school mentoring, the organisation helps students improve their grades, navigate the university application process and fulfil their potential.

Benefits include:

• 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days 
• PerkBox
• Employee Assistance Programme, a 24-hour helpline for staff.
• Online Medical assistance
• Interest-free travelcard loan
• Cyclescheme loans
• 2 paid Volunteering Days and 1 paid Wellbeing Day
• Employer’s pensions contributions (3%).
• Learning and Development opportunities.

The organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

As a proud to be a Level 1 Disability Confident employer, if you require any reasonable adjustments please contact us. Please note, if you are selected for appointment to the role, you will be subject to a DBS check.

Applications are particularly welcomed from people from under-represented backgrounds and those with lived experience connected to the organisation’s mission.

Appointment is subject to appropriate pre-employment checks, including a DBS check.

Other roles you may have experience of could include University Partnerships Officer, Higher Education Partnerships Manager, Widening Participation Manager, Corporate Partnerships Manager, Fundraising Manager, Account Manager, Relationship Manager, Partnerships Development Manager or University Engagement Manager.

Please note this role is advertised by the recruitment agency acting for the client, NFP People. #INDNFP

Team: Philanthropy & Partnerships 

Location: Homebased with some travel for meetings & events 

Work pattern: 35 hours per week, Monday to Friday 

Salary: Up to £38,918.33 per year 

Contract: Permanent 

We are the UK’s largest cat welfare charity. All over the country, our enthusiastic employees, volunteers, and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Will you join us and make life better for cats? 

Responsibilities of our Senior Corporate Partnerships Development Officer: 

• The successful candidate will assist in the development of new, long-term corporate partnerships, supporting the implementation of the corporate partnerships fundraising plan and increasing sustainable net income for Cats Protection. 

• The Senior Corporate Partnerships Development Officer will be pivotal in driving new income for the charity, working as one with teams across the charity to identify new opportunities for potential corporate funding support. 

About the Corporate Partnerships team: 

• We sit within the Marketing & Income Generation directorate. 

• The corporate partnerships team is split between new business and account management, made up of driven, passionate and dynamic corporate fundraisers 

• We currently have a team of one part-time Senior Corporate Partnerships Development Officer and a Corporate Partnerships Development Manager, in addition to a Lead Corporate Partnerships Manager who oversees the entire corporate partnerships team 

• You will be managed by the Corporate Partnerships Development Manager, and you will work alongside another Senior Corporate Partnerships Officer to achieve a joint team target 

What we are looking for in our Senior Corporate Partnerships Development Officer: 

• Significant corporate partnership fundraising experience generating new business within a charity setting 

• Extensive experience of developing strong relationships with supporters/ clients/colleagues 

• Experience of presenting business proposals in person and via conference call 

• Experience of managing commercial participators agreements, negotiating updates and changes where necessary

• Excellent networking skills 

• Familiar with the CIOF codes of practice relating to corporate partnership fundraising 

What we can offer you in a role where your work helps improve cats’ lives: 

• Health and wellbeing support to help you stay well while working remotely 

• Flexible working options to support a healthy work–life balance

• Ongoing learning and development to help you build your skills and grow your career

• 26 days’ annual leave plus bank holidays, increasing with service

• A competitive contributory pension scheme and life assurance for peace of mind 

• Financial wellbeing support, including access to Salary Finance

• Access to discounted pet insurance to help care for your pet’s health

• Learn more about our full reward package:  

Please note, we do not accept applications or speculative CVs from agencies. 

Interested? Here’s how to apply: 

Application closing date: 20 September 2026 

Virtual interview date: 28 and 29 September 2026 

If successful, your recruitment journey will include: 

1. Anonymised application form 

2. Virtual interview via Microsoft Teams 

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. 

💚 About Movement

Movement builds the campaign infrastructure behind some of the most effective progressive organisations in Europe. Our platform powers CRM, communications, and campaigning for trade unions, NGOs, charities, and political parties. The Labour Party used Movement to win the 2024 General Election. The NEU, UNISON and Greenpeace use it every day to organise, mobilise, and win.

🎯 The role

Our clients split into two worlds. Trade unions run ballots, organise workplaces, and mobilise reps. NGOs and political parties run campaigns, fundraise, and fight elections. Each world deserves a dedicated lead who knows it inside out.

You'll be that lead for NGOs and political parties, working alongside our Head of Campaign Success for Trade Unions. You'll take on our priority NGO and political party accounts.

The shape of the role will shift as the segment grows. Our trade union book is deep. Our NGO book has flagship names but fewer of them, so at the start you'll spend a lot of time helping us win new NGO and political party clients. Sales for this segment is founder-led, and you'll be the founder's right hand: running demos, working events, building relationships across the sector, and onboarding what we win together. As the book fills out, the role tilts towards account management and campaign success. You'll be growing your own future job.

This is a hands-on role. You'll set up accounts from scratch, work out how a client's structure maps onto the platform, and troubleshoot technical issues as readily as you'll run a demo or a renewal conversation. You'll also take your turn on the support rota alongside other campaign success team members.

You'll manage one direct report. Their role covers our client community, training, webinars, case studies, frontline support, and some of our smaller NGO accounts.

🛠️ What you'll do

🚀 Help grow the NGO and political party segment (the biggest part at first)

• Work alongside the founder leading sales for this segment as their right hand on every deal
• Run product demos, solo or as part of a founder-led pitch
• Represent Movement at sector events, conferences, and meet-ups. Build the network that brings deals in
• Follow up inbound leads and keep longer conversations warm
• Help build proposals and contribute to RFP responses

🤝 Own our priority NGO and political party accounts (growing as we win)

• Build strong relationships with campaigners, digital leads, and data teams at our NGO and party clients
• Run onboarding for the accounts we land: kick-off, training, launch planning, and the first 90 days
• Drive adoption of the features that move the needle for each client, from branded RCS to share testing to organiser dashboards
• Lead renewal conversations. Spot churn risk early and act on it
• Find expansion opportunities and turn them into proposals
• Run quarterly reviews that clients actually find useful

🔧 Be the technical lead for your accounts

• Set up new accounts: provisioning, custom fields, tags, segments, and templates
• Configure integrations, single sign-on, and sender domains
• Triage and resolve technical issues for your accounts, escalating to engineering when needed
• Take your share of support days on the rota, covering the inbox for the whole client base alongside the rest of the team
• Translate between campaigners and engineers. You'll be fluent in both languages

🌱 Manage and develop your direct report

• Set priorities for our client community, training, webinar, and case study work
• Oversee our smaller NGO & WhatsApp only account book, which your report manages day to day
• Support their development as their role grows
• Build support workflows that scale as the client base does

🔍 Who we're looking for

You've probably done one of these:

• Worked in sales, account management, or implementation at a campaigning platform or similar such as Action Network, Engaging Networks, or NationBuilder, and know how NGOs buy
• Run digital, data, or a CRM at an NGO, charity, or political party, and been the person who actually built the segments and fixed the emails
• Led campaigns with serious digital infrastructure behind them and managed the platform relationship from the client side

Experience inside the NGO, charity, or party world counts for a lot here, especially alongside commercial experience. We're not ruling out people from outside the sector.

✅ You'll need

• Confidence running demos and holding your own in commercial conversations, plus a genuine appetite for events and networking
• Real experience with campaigning or CRM platforms as a power user or administrator
• The technical depth to build an organisation from scratch. Give you a client's structure, branches, regions, teams, campaigns, and you can work out how it maps onto fields, tags, lists, audiences, and permissions
• The ability to read HTML or SQL and follow a technical conversation. You don't need to be an engineer, but you can't be scared of the tools
• Strong relationship skills. Clients should feel you're on their team
• A track record on retention. Renewals landed, churn spotted early, accounts kept and grown
• Experience managing someone, and the appetite to develop a report whose role is growing
• Willingness to take your share of support days. Everyone here covers the inbox, us included
• Genuine commitment to progressive causes. Our clients will feel if you don't mean it

✨ It would help if you have

• Knowledge of email deliverability, GDPR in a campaigning context, or the European progressive tech landscape
• A second European language

🎉 Why this role

• You'll own the priority accounts in a whole segment, and work shoulder to shoulder with a founder to grow it
• You'll see the whole company, not one corner of it
• A four day week as standard, remote-first with a London office when you want it
• Your clients will be organisations fighting for things that matter, and your work will directly affect whether they win
• Movement is profitable and growing, and this role grows with the segment you build

Around 200,000 Ukrainians have arrived in the UK since Ukraine was invaded in early 2022. Settled's Ukraine Advice Service is a small, busy team at the forefront of providing expert immigration advice on Ukraine visa schemes and related matters. In this post you will use your expertise to respond promptly and compassionately to Ukrainian citizens pre- and post-arrival in the UK and their family members; providing free, high-quality, responsive information, advice and support services in relevant languages to secure their right to remain in the UK. You will also work effectively with volunteers, referral partners and Ukrainian communities throughout the UK.

Please note that it is an essential requirement to hold IAA (Immigration Advice Authority) accreditation at L2.

Applicants should submit a CV and a cover letter. The cover letter should briefly explain how you meet the requirements set out in the Job Description and Person Specification. Unfortunately we cannot take forward any application unless it states clearly that you hold IAA accreditation.

Head of Finance and Operations

We are seeking an experienced finance and operations professional to provide strategic leadership within a growing environmental charity.

Salary: £60,000 FTE, £48,000 actual
Location: Home-based, UK, with some travel to London and occasional UK travel
Hours: 28 hours per week, four days
Contract: Permanent
Closing date: 23:59, Sunday 4 October

Interviews: First round on 13 & 14 October; Second round 16 October

About the role

This is a broad and influential senior leadership role covering finance, governance, operations, people and organisational development.

Working closely with the Executive Director, Senior Leadership Team and Board of Trustees, you will ensure the charity has the financial insight, effective systems and strong infrastructure needed to deliver its ambitions. You will also deputise for the Executive Director occasionally and provide line management for support functions.

Key responsibilities include:

• Leading financial operations, controls, budgeting, cash flow forecasting and management reporting
• Producing statutory accounts and managing the annual audit
• Monitoring restricted, designated and unrestricted funds
• Supporting the Board and Finance Committee with clear reporting, papers and effective governance
• Overseeing organisational risk, compliance, data protection, cyber security, insurance and business continuity
• Improving HR, IT, CRM, digital and operational systems
• Leading the responsible adoption of digital tools, automation and AI
• Coordinating organisational workplans and monitoring delivery against strategic priorities
• Overseeing recruitment, onboarding, employment processes and staff development
• Supporting an inclusive, collaborative and high-performing remote working culture

About you

You will be a qualified ACA, ACCA, CIMA or AAT accountant with at least seven years’ experience in finance and operations management, ideally within a charity or similarly values-led organisation.

You will also bring:

• Experience across HR, IT, risk, data protection and health and safety
• Strong financial planning, reporting and analytical skills
• Knowledge of accounting software, spreadsheets and CRM systems
• Experience managing and developing people
• Strategic thinking and proven project management skills
• Confidence working with trustees and producing board-level reports
• An understanding of how organisational systems support small, remote teams
• Excellent interpersonal skills and a collaborative, self-directed approach

Knowledge of charity governance, philanthropy, Salesforce, Xero or digital transformation would be advantageous. An interest in environmental issues and improving the planet for future generations is also welcomed.

About the organisation

You will join a UK environmental charity working to strengthen philanthropy and increase its impact in response to the climate and nature emergency.

The organisation supports a significant network of funders, advisers and fundraisers by sharing research and expertise, building relationships and encouraging greater investment in environmental causes.

It is a fully remote organisation with a culture founded on kindness, trust, inclusion and mutual respect. Benefits include flexible working, a 7% employer pension contribution, learning and development opportunities, and additional discretionary closure between Christmas and New Year.

Applications are encouraged from people who may not meet every element of the person specification. Adjustments can be made to support an accessible and inclusive recruitment process.

Other roles you may have experience of could include; Finance Director, Director of Finance and Operations, Head of Finance, Head of Operations, Chief Operating Officer, Charity Finance Director, Head of Resources or Director of Resources.

Please note this role is advertised by the recruitment agency acting for the client, NFP People.

NCT is the national charity for pregnancy, birth, infant feeding and early parenthood. Our vision is simple: a society where everyone who becomes a parent feels confident, connected and safe.

Through our For Every Parent strategy, we're working to make that vision a reality. We support parents with trusted information, practical help, local communities and a stronger voice in the issues that matter to families.

For 70 years, we've been by parents' sides through the excitement, uncertainty, wonder and challenges of becoming a parent. Today, our volunteers contribute more than 70,000 hours of community service each year, helping parents build friendships, find support and feel less alone.

We educate and empower parents with evidence-based information and support. We advocate and act by listening to parents' experiences, raising their voices and campaigning for change. No judgement. No exceptions.

About the role 

As Perinatal Peer Support Service Lead, you will take responsibility for the effective day-to-day delivery of our local perinatal peer support service. Working closely with peer supporters, volunteers, health and social care professionals and community partners, you will help ensure families receive safe, inclusive and high-quality support when they need it. 

Join our passionate team and contribute to the meaningful work that transforms the loves of parents and families. Your role will include: 

• Leading and supporting the local peer support team, providing line management, supervision and operational oversight to ensure a consistent and high-quality service. 

• Overseeing the day-to-day delivery of peer support groups, including volunteer recruitment and support, rotas, venues, resources and training coordination. 

• Managing referrals into the service, assessing individual needs and suitability, providing appropriate signposting and coordinating onward or alternative support where needed. 

• Building strong relationships with health and social care professionals, Family Hubs and other community partners to develop effective referral pathways and increase awareness of the service, particularly within disadvantaged communities. 

• Monitoring the impact and quality of the service through accurate data, service user and volunteer feedback, outcome measures and evaluation, using insights to support continuous improvement. 

Safeguarding and the wellbeing of the families we support are central to this role. You will help maintain robust safeguarding and health and safety practices and ensure concerns are identified and escalated appropriately. 

About you 

You will be an organised, compassionate and confident people leader with a strong understanding of the challenges families may experience during the perinatal period. 

You will have experience supporting vulnerable families or people with complex needs, together with strong judgement when assessing individual needs and identifying appropriate support, referrals or signposting. 

You will also bring: 

• Experience supervising and supporting others, including volunteers. 

• Project management experience and the ability to coordinate multiple areas of service delivery. 

• Excellent organisational skills and the ability to work flexibly while managing competing priorities. 

• Strong interpersonal and communication skills, including active listening and the ability to build rapport with people from a wide range of backgrounds. 

• Strong relationship-building and stakeholder engagement skills. 

• Experience collecting data and contributing to professional reporting. 

• An understanding of the barriers parents can face when accessing services and the importance of providing inclusive and equitable support. 

• Good judgement when managing workloads, people and safeguarding concerns. 

• Confidence using Microsoft Office and internet-based systems. 

Knowledge of safeguarding, including child and vulnerable adult protection, and awareness of local emotional and practical support services would be beneficial. 

Training as an NCT Parents in Mind Peer Supporter would also be welcomed, although we are happy to consider candidates willing and eligible to undertake this training. 

An Enhanced DBS check and driving licence are required for this role. You will also need to be willing and able to travel across Kent, including providing occasional cover for peer support sessions when required. 

Our Benefits – What we offer you 

We value our team and offer fantastic benefits to support your well-being and professional growth: 

• 30 days annual leave (excluding Bank Holidays) 

• Pension matched up to 5% 

• Flexible working options to suite your lifestyle 

• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more 

• Life Assurance for peace of mind 

• Free eye test for all staff, with further discounts

• Blue Light discount card 

At NCT,we’recommitted to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’rehere to support you.Ready to make a difference? Apply now and be part of something truly special. 

Our client operates at the intersection of technology, forensic research, journalism, transparency and accountability, partnering with organisations around the globe and supporting a growing international network of volunteer investigators. It has pioneered the use of open source research methods to investigate some of the most significant issues of public interest around the world. Investigations have covered subjects ranging from the downing of flight MH17 over eastern Ukraine to police violence in Colombia and the illegal wildlife trade in the UAE.

Prospectus are delighted to be leading the search for a Fractional Financial Controller to provide strategic financial leadership, oversee financial compliance and reporting, and help ensure the organisation remains financially robust and well-positioned for the future. The role is required for 2 days per week, for a period of 6 months.

The Opportunity
Working closely with the Chief Operating Officer and Director of Research and Training, you will play a pivotal role in ensuring financial integrity across the organisation. You will combine strategic financial planning with hands-on financial oversight, leading on budgeting, reporting, forecasting and audit management.
This role would suit an experienced finance professional who enjoys working in a mission-driven, international environment and is comfortable operating both strategically and operationally.

Key Responsibilities
Strategic Financial Leadership

• Develop financial models, forecasts and scenario plans to support organisational and programme development.
• Provide strategic financial insight and recommendations to the senior leadership team and Board.
• Lead the annual budgeting process and support longer-term financial planning.
• Help guide major organisational and programme-related financial decisions.

Financial Control adn Reporting

• Produce monthly management accounts and variance analysis.
• Prepare and monitor cashflow forecasts.
• Develop clear and insightful financial reports for internal and external stakeholders.
• Ensure robust financial controls and governance processes are in place.

Audit, Compliance and Tax

• Lead and coordinate the annual financial audit process.
• Act as the primary contact for external auditors.
• Ensure compliance with Dutch financial regulations and taxation requirements.
• Oversee statutory reporting and tax filings.

Grant and Donor Finance

• Design and monitor budgets for donor proposals, institutional grants and funding applications.
• Track restricted and unrestricted funding streams.
• Ensure expenditure aligns with donor requirements and grant agreements.
• Support accurate financial reporting to funders.

About You
We're looking for an experienced and proactive finance professional who can provide confidence, rigour and strategic insight in an international and fast-moving environment. 

You will bring:

• Significant experience as a Financial Controller, Finance Manager, Head of Finance or similar senior finance role.
• Proven experience managing audits and acting as the lead contact for external auditors.
• Strong experience in financial planning, budgeting, forecasting and management reporting.
• Excellent analytical and communication skills, with the ability to present financial information clearly to non-financial audiences.
• A collaborative approach and the confidence to work closely with senior leaders and Board members.

Essential

• Demonstrable experience managing financial operations and taxation matters in the Netherlands.
• Strong understanding of Dutch accounting standards, tax requirements and regulatory compliance.
• Familiarity with Exact accounting software.
• Experience preparing and coordinating annual audits.
• Ability to operate independently in a fractional capacity.
• Fluent English language skills.
• Right to work in either the Netherlands or the UK.

Desirable

• Experience working within a charity, foundation, non-profit or grant-funded environment.
• Experience tracking donor-restricted funding and grant budgets.
• Experience supporting internationally distributed organisations.

Interviews: 1st and 2nd October

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, please contact Catherine Bunting at Prospectus.

Partnerships Executive

Salary: £35,000 - £38,000 pro rata
Hours: Part-time, 21 hours per week
Location: Remote-based with regular attendance at partner visits, events and meetings in London (approximately 2-3 times per month)
Contract: Permanent

Are you a relationship-focused professional who enjoys building partnerships, managing key accounts and creating engaging experiences for stakeholders?

We are recruiting on behalf of a respected UK membership organisation seeking a Partnerships Executive to join their friendly and collaborative team. This is an exciting opportunity to take ownership of a portfolio of commercial partners, sponsors and supporters, ensuring they receive an exceptional experience whilst helping to identify opportunities for future growth.
Working closely with senior colleagues, you will play a key role in retaining existing partners, supporting sponsorship activity and helping to deliver events, campaigns and engagement initiatives that create value for both partners and members.

This role would suit someone with experience in partnerships, sponsorship, membership, business development, account management, stakeholder engagement or events.

Key Responsibilities

• Manage and nurture relationships with commercial partners, sponsors and supporters
• Respond to partnership and sponsorship enquiries via phone, email and virtual meetings
• Ensure partners receive the benefits and services included within their packages
• Gather feedback from partners and identify opportunities to enhance the partnership offering
• Support partner retention and renewal activity
• Work collaboratively with marketing colleagues to deliver partnership campaigns and promotional opportunities
• Source content and opportunities for partner promotion through newsletters, social media and events
• Arrange and attend partner visits and networking events
• Support the delivery of high-profile industry events and sponsorship programmes
• Monitor partnership activity and maintain accurate records and reporting
• Contribute ideas for developing and enhancing partnership products and services

About You
We are looking for someone who enjoys building relationships and delivering excellent stakeholder experiences.

You will bring:

• Excellent relationship-building and communication skills
• Confidence engaging with stakeholders by phone, email and in person
• Strong organisational skills and attention to detail
• Experience managing multiple priorities and deadlines
• A proactive and solutions-focused approach
• Commercial awareness and a customer-focused mindset
• Experience working with members, partners, sponsors, clients or supporters
• The ability to work independently whilst contributing positively to a small team

Benefits

• 23 days annual leave (pro rata), plus birthday leave
• Additional annual leave for long service
• Health Cash Plan
• Life Assurance
• Income Protection Scheme
• Annual training and development budget
• Monthly co-working allowance
• Time off in lieu for evening and weekend events
• Flexible remote working

This is a fantastic opportunity to join a purpose-driven organisation where you can develop strong partnerships, support an engaged professional community and make a real impact within a small and supportive team.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Partnerships Executive

Salary: £35,000 - £38,000 pro rata
Hours: Part-time, 21 hours per week
Location: Remote-based with regular attendance at partner visits, events and meetings in London (approximately 2-3 times per month)
Contract: Permanent

Are you a relationship-focused professional who enjoys building partnerships, managing key accounts and creating engaging experiences for stakeholders?

We are recruiting on behalf of a respected UK membership organisation seeking a Partnerships Executive to join their friendly and collaborative team. This is an exciting opportunity to take ownership of a portfolio of commercial partners, sponsors and supporters, ensuring they receive an exceptional experience whilst helping to identify opportunities for future growth.
Working closely with senior colleagues, you will play a key role in retaining existing partners, supporting sponsorship activity and helping to deliver events, campaigns and engagement initiatives that create value for both partners and members.

This role would suit someone with experience in partnerships, sponsorship, membership, business development, account management, stakeholder engagement or events.

Key Responsibilities

• Manage and nurture relationships with commercial partners, sponsors and supporters
• Respond to partnership and sponsorship enquiries via phone, email and virtual meetings
• Ensure partners receive the benefits and services included within their packages
• Gather feedback from partners and identify opportunities to enhance the partnership offering
• Support partner retention and renewal activity
• Work collaboratively with marketing colleagues to deliver partnership campaigns and promotional opportunities
• Source content and opportunities for partner promotion through newsletters, social media and events
• Arrange and attend partner visits and networking events
• Support the delivery of high-profile industry events and sponsorship programmes
• Monitor partnership activity and maintain accurate records and reporting
• Contribute ideas for developing and enhancing partnership products and services

About You
We are looking for someone who enjoys building relationships and delivering excellent stakeholder experiences.

You will bring:

• Excellent relationship-building and communication skills
• Confidence engaging with stakeholders by phone, email and in person
• Strong organisational skills and attention to detail
• Experience managing multiple priorities and deadlines
• A proactive and solutions-focused approach
• Commercial awareness and a customer-focused mindset
• Experience working with members, partners, sponsors, clients or supporters
• The ability to work independently whilst contributing positively to a small team

Benefits

• 23 days annual leave (pro rata), plus birthday leave
• Additional annual leave for long service
• Health Cash Plan
• Life Assurance
• Income Protection Scheme
• Annual training and development budget
• Monthly co-working allowance
• Time off in lieu for evening and weekend events
• Flexible remote working

This is a fantastic opportunity to join a purpose-driven organisation where you can develop strong partnerships, support an engaged professional community and make a real impact within a small and supportive team.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.