Client account manager jobs in Birmingham
Senior Property Manager
Location: Birmingham, B15 - Hybrid + Travel
Salary: £57,433 per annum
Hours: 35 hours per week
Contract: Permanent
Shape the future of third-party housing management at Midland Heart.
Midland Heart is a leading social housing provider and property owner with a growing residential and commercial leasehold estate. We're creating a new specialist role to strengthen oversight of our third-party managed portfolio, with laser focus on managing agent performance, data compliance and service quality across a geographically dispersed estate.
This role will suit a commercially minded property professional who enjoys operating as the intelligent client — setting expectations, challenging delivery and holding partners to account.
Why this role is different
This isn't a business-as-usual housing management role. As our Senior Property Manager (known internally as Third Party Agency Manager), you'll:
- Have strategic oversight, from property handover to strategic disposals, of a growing portfolio of circa 2,000–2,500 residential and commercial properties dispersed over the East and West Midlands.
- Lead relationships with around 100 external managing agents, managing, assuring and constructively challenging third-party performance against contracts and driving continuous improvement.
- Lead and develop a newly formed specialist team.
- Ensure Tenants remain at the heart of service delivery, ensuring compliance, value for money and driving improvements in Tenant Satisfaction Measures.
Our ideal candidate? We're seeking a property management professional who can balance strong commercial oversight with a tenant-first mindset. Your application will demonstrate:
- ATPI (Associate of The Property Institute) Qualified or demonstrable experience of private property management.
- Proven experience of all matters relating to private residential and/or commercial leasehold management including its legislative context and policy framework.
- Experience of leading, managing and developing a geographically dispersed operational team.
- Commercial acumen, with experience managing budgets and delivering value for money.
- A track record of improving services and customer satisfaction.
- The confidence to challenge, influence and make evidence-based decisions, whilst maintaining effective, professional relationships.
As a Smart Working organisation, you can expect to work from a Midland Heart site 3 days a week, with 2 days working remotely from home. To successfully deliver this role, you must be willing and able to travel across a dispersed portfolio to meet with your team, Contractors, Managing Agents and to attend AGMs.
Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed.
We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).
Closing Date: Thursday 15 January 2026
Assessments for the role are planned to take place in January 26 at our Birmingham, Bath Row office.
Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal, there you can see a link to the full Role Profile and submit your CV and Cover Letter which show us that you have what it takes to make a success of the role.
We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
No agencies please.
Non Charity Employer 
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Impatience Earth is a non-profit climate philanthropy consultancy founded in 2020 with a mission to educate, challenge and inspire wealth holders to take bolder funding decisions to address the climate emergency. Since 2020, our engagement with over 40 philanthropic foundations and businesses has supported them to make over £250m of new funding available for climate action, and we have already helped them make grants to over 200 different organisations.
Our work with corporates
We work closely with businesses* to develop and implement strategic grant-making funds, through their corporate foundation arm or internal budgets, that align with their mission and values, while making a tangible climate impact.
Increasingly, our work with businesses has focused on agri-food businesses. In today’s world, they can no longer count on steady yields, consistent quality, or predictable sourcing from global supply regions. Climate volatility is no longer a distant risk; it’s an immediate operational threat. Businesses that fail to invest in climate resilience now will face higher costs in the long-term, for example through more frequent supply shortages and greater business disruption. Companies that depend on agricultural supply chains for their business survival should treat bold climate action as a strategic investment in managing financial risk and staying competitive.
Impatience Earth has already helped a number of companies to better understand where their biggest climate risks and opportunities lie in their value chain, and support them through a learning and strategy process, through to implementation of funding. Crucially, we’ve helped them to identify how and where to invest philanthropically to both build climate resilience within the business and demonstrate their leadership across the sector. In 2026, we want to expand this work and proactively engage agribusinesses who may benefit from our advisory support.
The role
We acknowledge that most agribusinesses have their supply chains based in the Global South, and through our work with them, we would like to see them engage in forms of reparative finance that builds the climate resilience of farmers and communities in those regions.
We are seeking a dynamic, justice-driven, Regenerative Agriculture Lead to help agri-food businesses rethink how they invest in climate impact. In this role, you will engage senior executives, particularly in sustainability, procurement, supply chain, and corporate strategy, to shift from short-term, carbon-offsetting based approaches toward directly funding regenerative agriculture practices within their supplier networks, and working towards business transformation as a whole.
Your work will help agrifood businesses transition to more resilient, low-carbon, and nature-positive supply networks by unlocking capital that accelerates climate-smart and justice-centred practices on the ground.
Your initial focus and priority within the role would be in sales and business development, and once you’ve secured high value clients, you’ll also be supporting on delivery and advisory with those clients.
Key areas of focus
Strategic sales & business development
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Identify, engage, and nurture relationships with senior-level executives at companies with agriculture-linked supply chains and networks (e.g., food & beverage, apparel, beauty, consumer goods). Note that Impatience Earth has a partnership eligibility criteria that influences the types of organisations we work with.
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Lead consultative sales conversations with companies that rely on carbon offsetting, or are looking to reduce their sustainability budgets, highlighting the value of increasing investment in direct regenerative supply chain transformation as a tool for building long-term resilience.
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Build and engage a pipeline of corporate clients and guide prospects from initial interest to proposal development, and deal close.
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Represent Impatience Earth at conferences, industry events, and executive briefings.
Thought partnership & advisory
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Engage corporate leaders on the financial, environmental, and operational benefits of transitioning to, and increasing direct funding towards regenerative agriculture.
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Translate complex climate, carbon, and agricultural concepts into clear business cases and ROI narratives, and occasionally share knowledge and provide training for Impatience Earth colleagues to develop team knowledge.
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Serve as a trusted advisor to help companies design pathways to supply chain transformation that is good for the business and the climate
What we’re looking for:
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5+ years of experience in business development, corporate sales, partnerships, sustainability advisory, supply chain solutions, or climate/ESG-related roles. We encourage applications from folks who have worked in sustainability or procurement teams within agribusinesses.
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A proven track record of selling into or advising agribusinesses, with a focus on sustainability, carbon markets, climate tech, or agriculture-related domains.
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Strong ability to engage C-suite and VP-level leaders with credibility and influence.
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Exceptional communication skills, with the ability to distill technical topics (carbon accounting, regenerative agriculture, climate finance) into compelling narratives.
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Comfortable navigating complex corporate structures, long sales cycles, and multi-stakeholder decision processes.
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Comfortable working in an evolving and early-stage organisation, with an entrepreneurial mindset: proactive, scrappy, and excited to build something new in a rapidly evolving market.
What’ll be nice to have:
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Knowledge of Scope 3 emissions, insetting, carbon markets, or B-corp and sustainability reporting frameworks (i.e. SBTI, TCFD, CSRD)
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Familiarity with agricultural supply chains, rural development, regenerative agriculture, or nature-based solutions.
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Experience developing climate or sustainability strategies for large corporates.
How you’ll know you’re doing a good job
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You consistently build and advance a high-quality pipeline of corporate prospects.
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You help shift C-suite mindsets from funding short-term initiatives, carbon offset projects or reducing sustainability budgets to embracing direct, long-term regenerative supply chain investment.
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You close deals and create new partnerships that directly fund agricultural transitions and measurable climate outcomes.
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You become a go-to expert for companies exploring how to finance and scale regenerative agriculture.
Benefits
As part of this role, you will have a pro rata allowance of 25 days paid annual leave, individual coaching, a professional development budget and be part of a passionate team committed to advancing climate action. We have put in place, and continue to build, a range of measures to build an inclusive and welcoming work culture centred on wellbeing, and we hope we will receive applications from people from a range of backgrounds.
How To Apply:
We are not able to sponsor visas, nor are we able to have calls with candidates in advance of application.
We are committed to inclusive recruitment. If you have any access requirements or need reasonable adjustments at any stage of the recruitment process, please let us know so we can discuss how to support you.
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Stage 1: Submit your CV plus either a cover letter (1.5 pages max), or a short video, that includes details about your relevant experience for the role and why you think you’ll be a good fit. Please consider the Requirements for this role section when you write your cover letter/record your video, particularly points 2-5. Please submit documents in PDF format as we are unable to open MS Word files.
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Stage 2: Shortlisted candidates will be invited to a short initial video call carried out on Zoom to discuss your experience and what excites you about the role. We will send all candidates the interview questions in advance.
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Stage 3: You will be asked to complete a short assignment at a time that suits you. At this stage in the process, we will offer candidates a £50 stipend to cover the time invested in this exercise.
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Stage 4: As part of the final interview stage, you’ll be invited to a full interview, and we will be sending all candidates the interview questions in advance. At this stage in the process, we will offer candidates an additional £50 stipend to cover the time invested in preparing for the interview.
Who You Will Meet:
As part of the interview process, you will meet Aditi Shah (Co-CEO), and Vicky Murray (Associate). For more information, see our website, impatience.earth.
6 - 10
Thank you!
Senior Non-Current Asset Accountant
(SEO)
£42,450 - £46,636 (National)
+ £5,000 Accountancy Allowance
The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 50% of the government’s office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. We are looking for innovative, solutions-focused people to join our team.
Representing the best covenant in the UK – His Majesty’s Government – we are leading ground-breaking programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern and cost-effective real estate service solutions.
Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged, and we’re dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces.
Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.
The responsibilities of the Senior Non-Current Asset Accountant will include:
- Support the accounting for the GPA’s non-current assets including maintaining the Non-Current Asset Register
- Support the preparation of non-current asset notes, accounting policies and disclosures for inclusion in the GPA’s financial statements
- Provide information to external and internal auditors of non-current assets and associated controls, supporting the Head of Non-Current Asset Reporting in audit planning, managing fieldwork and the resolution of audit issues
- Prepare forecasts for depreciation and impairments to inform annual and medium-term planning
- Provide technical advice to business areas and finance team members on accounting and budgeting of capital and non-current asset transactions
- Support the preparation of the GPA’s dilapidations provision and associated policy, working with GPA’s commercial partner to resolve any queries or disputes
- Drive continuous process efficiencies and improvements across the non-current assets function, delivering maximum value for the GPA and ensuring robust controls are in place
- Seek out opportunities to lead/contribute to cross-government and cross-finance initiatives outside of own role
- Build relationships with key staff across Finance and the business in order to maintain effectiveness
Key Skills & Experience
- Hold a CCAB or equivalent qualification
- Good knowledge and experience of Non-Current Assets accounting
- Ability to develop productive relationships and effective networks with stakeholders across organisations
- Experience of driving improvements in processes to increase efficiency
- Strong attention to detail and ability to analyse and interpret significant amounts of financial data
- Good Microsoft Office skills
For more information, please apply using the link, or contact Emma Fuller at our retained search agent, Robertson Bell.
The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community.
