Client account manager jobs in birmingham
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please note: Role can be based anywhere in US or EU/UK
About Electica
Electica brings the best data and technology to advocacy campaigns across the world. We deliver digital messaging to audiences on behalf of mission-driven clients, including political campaigns, advocacy organizations, and institutions. Our clients include the European Parliament, major red-to-blue Congressional races, GreenPeace, Hope not Hate, and pro-democracy advocacy organizations in more than 40 countries.
We’re not exaggerating when we say joining Electica gives you the opportunity to make the world a better place! And as a fully remote company, you can make this difference from anywhere in the US or EU/UK. Despite our spread, we are a tightly knit group of 30 passionate advocates and we work closely together, no matter where we are in the world.
What we're looking for
This newly created Campaigns Manager role will be responsible for end-to-end campaign management across digital platforms including Advocate, our programmatic ad platform, and various social media channels. This includes strategy development, planning, coordination, execution, and optimization. Reporting to the Ad Ops Director in Canada, you'll work closely with the Accounts, Performance & Insights, and Product teams across Europe and the US to ensure campaigns are delivered on time, on budget, and on target.
Responsibilities
- Lead on developing digital strategies and media plans, identifying appropriate platforms and formats to maximise impact for our global, progressive client base.
- Manage Campaign Associates to ensure all digital campaigns are delivered successfully, including tracking KPIs, analyzing performance data, and implementing optimizations to improve results.
- Periodically attend (remote) meetings with clients to present campaign results.
- Add hands-on-keyboard capacity to build and manage campaigns where needed.
- Continually innovate how we run campaigns, to find better ways to bring impact to our clients.
- Be the people manager and coach of at least one Campaigns Associate.
Required Expertise
Must Have
- Experience with planning, building and managing successful paid digital campaigns on social media and programmatic channels for progressive political groups.
- Experience working on multiple progressive campaigns, including at least one cycle of US political campaigns with Democrats or progressive groups.
- Proven ability to learn new ad tech platforms quickly.
- Exceptional attention to detail, with the ability to spot errors, inconsistencies, or performance issues before they escalate.
- Ability to manage multiple projects simultaneously and thrive in a fast-paced, cross-continent environment.
Nice to Have
- Experience managing / mentoring junior team members.
- Hands-on experience with search, social, and programmatic buying platforms such as: The Trade Desk, Google Search, DV360, LinkedIn, Meta, Snapchat, TikTok, X and YouTube along with Google Campaign Manager for ad serving.
- In-depth knowledge of relevant ad tech and industry best practices.
Compensation & Benefits
- Target annual compensation in the range of $105-110k (US) or €80-86k (EU/UK), including base salary, twice-yearly performance bonus, and annual profit sharing.
- Unlimited paid time off
- Retirement savings plan (pension / 401k)
- Healthcare reimbursement (US)
- Fully remote, high engaged team environment
- Twice yearly company retreats to gorgeous locations
- Monthly wellbeing allowance
- Home office set up budget
Our Values
- Campaigns we believe in. Our work has a real impact. For this reason, we only work with campaigns that share our vision of a more progressive, democratic, equal, integrated, and sustainable society
- For impact. Electica exists to support campaigns who are fighting the progressive fight on the front line. We only work with campaigns we can add value to, and our commitment to them is to enable them to deliver the highest possible impact
- Excellence and grit. We aim at being the absolute best at what we do. We persevere through every obstacle relentlessly to help you pursue your campaign’s objectives
- Dive deep. We are data driven critical-thinkers. We dive into details, audit frequently, and connect the details to the broader objectives of your campaigns to maximize impact
- People-centric. We value personal bonds, and we invest in each other. We know campaigning is hard work, so we keep it fun and motivating to enable everyone who works with us to flourish
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are The Trust Partnership; a fast growing and innovative social enterprise helping charitable foundations and almshouses to be better managed and to use their resources more effectively for the benefit of the wider public. In short, we are having a big impact in philanthropy sector.
We are excited that we’ve not only been able to build a thriving business, but to do so on strong ethical foundations. The way we look after our staff, our clients and other stakeholders is important to us. We believe it’s possible to be a good business and a profitable one at the same time.
We are looking for someone special to join our growing business. You will be responsible for a portfolio of trusts who require clerking and supported by specialists in grantmaking and administration. Experience of working with boards of Trustees is essential.
You need to be able to access London easily, sometimes at short notice.Occasional visits to our office in Gloucestershire will also be necessary. You will also be required to undertake a DBS check.
We are looking for a motivated individual with an exemplary work ethic and a professional attitude. Accuracy is essential and an eye for detail that is balanced with an ability to see the bigger picture. Respect, integrity and emotional awareness are central to the role.
Working with us you will receive the following benefits
·Career progression opportunities
·Flexible working environment
·Professional development
·Membership of an employee benefits platform
·Charitable Giving matching up to £200 per annum
·25 days’ holiday per annum plus Bank holidays (FTE)
·Christmas shutdown (included in above)
·Additional day’s contractual leave entitlement after each fifth year of service (up to a total of six days)
·Eyecare voucher scheme.
Non Charity Employer
21 - 50
The Trust Partnership manages charitable trusts, foundations and almshouse charities with its unique resources, helping them to be more effective
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Social Research Association (SRA) is an educational charity and membership organisation for social researchers, dedicated to advancing excellence in social research across the UK. We support the research community by:
· Growing and connecting an inclusive, diverse community of social researchers.
· Expanding career pathways and professional development.
· Advancing knowledge, best practices, and innovation in social research.
· Representing and advocating for the profession.
We are entering a very exciting period of increased member engagement by expanding our member benefits, researcher community offerings which include mentoring, and the launch of a new digital community platform. Alongside these new activities, it is important that our core activities such as training and events continue to run smoothly and this role is key to supporting those activities.
We are a small team of eight people and are working in a very inter-connected manner.
About the Role
The Finance and Administrative Assistant will provide essential support across three main areas: finances, events and training. This role is about being detail-oriented in the finance administration, well organised, supporting smooth communication, and helping our members and partners to engage with our services. The role will report to the training and conference manager. The successful candidate will have a strong background in finance administration, substantial experience of using Customer Relations Management Systems (CRM) and Xero (or similar systems), and the ability to work effectively in a fast-paced environment. Above all, you should be eager to learn and ask questions. This is a new role for us – so we're excited to explore and shape it together.
Key Responsibilities:
*Manage and maintain accurate financial records for the organisation, including accounts payable and receivable
*Manage weekly accounts reconciliation process
*Preparing financial reports, issuing invoices and chasing debtors for training and events
* Assist operations manager with budgeting and forecasting
Training and events
* Provide administrative support to the operations and training manager by managing the training and events inbox, bookings and attendance.
*Assist in monitoring of training and events by running feedback reports
*Provide more general administrative support for regular training events and the annual conference
* Coordinate meetings and events, liaising with trustees, volunteers and colleagues
General
* Develop and implement administrative processes and procedures to improve efficiency
* Provide exceptional customer service to internal and external stakeholders
* Maintain confidentiality and handle sensitive information with discretion
Who We’re Looking For
We know that great candidates don’t always meet 100% of the criteria. If you’re excited about this role, and keen to go on this exciting phase of our development, we encourage you to apply.
Essential Experience & Skills
● You have worked in a finance administrative role where you’ve managed multiple tasks and met deadlines.
● You have experience using digital tools like Customer Relationship Management systems (CRM) and accounting software. You don’t need to be highly technical, but you should be comfortable navigating systems, updating records, and assisting others with basic queries.
● Responding to customers/clients via emails
● You have experience supporting projects or coordinating tasks
● Intermediate level of excel skills, e.g. produce monitoring reports on training bookings
Desirable Experience (Nice to Have, but not required)
● Knowledge of financial regulation for charities, e.g. the Statement of Recommended Practice (SORP)
● Experience working in a membership organisation, charity, or similar setting.
● Familiarity with basic data management (e.g. updating records, handling databases).
● Experience coordinating online or in-person events
● Experience of changing website content or interest in learning
What We Offer
28 days of annual leave (pro rata) + bank holidays
Fully remote working (with occasional travel for meetings, not anticipated to exceed 10 per year)
Even though we're fully remote, we offer a few days of face-to-face induction to help you connect with the team and organisation right from the start.
Personal and professional development including payment for one subscription to a relevant membership/professional body
Our culture
It is important part of our mission to represent the profession in all its diversity. To do that, we are committed to developing a talented workforce that represents that diversity. We are an inclusive and welcoming organisation and committed to ensuring our culture and ways of working enable all of our people to thrive at work, and not negatively impact on their private lives.
Interview Process & Accessibility
We are committed to an inclusive recruitment process that gives all candidates the best possible opportunity to show their value.
- We will provide interview questions 2-3 days in advance to help candidates prepare.
- We will reach out to you in advance of the interview to check if there are any needs or requests that will make the process work better for you. We’ll strive to meet any reasonable adjustments to the recruitment process.
- Interviews will be held online, but we can arrange an in-person interview if preferred. In-person interviews would need to be held in London.
- We anticipate one interview and it’s likely this will be a mix of questions and a task.
Please be aware that in the event a high volume of application we will close this listing early - this may even be as early as 1-2 weeks from posting. This has happened on previous SRA listings and we therefore encourage you to apply as early as possible.
To help us manage a high volume of applications, question 1 will be used as a priority screening question. This means we may decide whether to progress your application based on your response to this question alone.
Please be aware that we are looking for specific references to previous experience in similar roles and this will be a key consideration when evaluating applications.
Registered Charity
6 - 10
The SRA is the membership and training organisation for social researchers in the UK and beyond, with over 1500 members from across the profession.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Save the Children UK: Telemarketing Strategy Lead
Ready to architect transformational change? Lead one of Save the Children’s most critical fundraising streams—Legacy, Acquisition, and Loyalty—and help secure the future of global children’s rights.
Role: Public Impact – Telemarketing Strategy Lead
Salary: c.£39,000–£42,900
Contract: Fixed-term (6-months, extension to perm on results), Full-time
Location: Remote-first
Deadline: Interviewing on a rolling basis
Save the Children UK is a global powerhouse working tirelessly to build a world where every child is thriving, heard, and valued. From emergency response in Gaza and Ukraine to tackling child poverty in the UK, we address the biggest challenges facing children with proven expertise and unwavering commitment.
Our Public Impact Group is reshaping how millions of people in the UK give, volunteer, and act for children. We're not just building a fundraising operation—we’re galvanising a modern movement that mobilises the nation to protect children’s rights and futures.
The Role
Working across Public Impact, this role focuses on sustainably increasing the quality and value of our telephone fundraising programme by continually testing, learning, and innovating—with safeguarding at its core.
You’ll support squads across Public Income and Engagement, collaborating within a multi-disciplinary team. Success in this role relies on building strong internal relationships and driving ambitious, measurable results.
You’ll bring a deep understanding of the telemarketing landscape to rigorously hold agency partners to account—asking the right questions, overseeing operations, and ensuring campaigns deliver against targets and KPIs. Your analytical insights will inform decisions at every level, turning data into strategic action.
Who We're Looking For
We value proven capability and expertise over long checklists. We’re seeking a results-focused, innovative, and adaptive leader who thrives in complexity and is motivated to apply their professional experience to achieve life-changing outcomes.
Experience
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Telemarketing Leadership: Experience managing telemarketing delivery within a charity, or leading agency work for non-profit clients.
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Agency & Systems Knowledge: Strong understanding of the telemarketing landscape and agency models (e.g. Stratcom).
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Compliance: Knowledge of charity marketing regulation, with the ability to embed safeguarding and compliance practices.
Why Join Us?
Immediate Impact: Your expertise directly fuels a global movement for children’s rights, supporting life-changing work in emergencies and long-term programmes.
Supported Leadership: You’ll have the backing of a leadership team that truly understands fundraising, in a well-resourced environment where you can lead with confidence.
Purpose-Led Culture: Join an organisation committed to inclusion, integrity, and meaningful impact.
How to Apply
If this role has grabbed your attention, we’d love to hear from you.
