Client Manager Jobs in Manchester

World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK. 

STEP provides a bespoke employment programme that addresses the complex barriers that refugees face when preparing for, and ultimately finding work in the UK.  We now have an exciting opportunity for Employment Advisors with fluency in Arabic, Dari/Pashto/Farsi or Tigrinya to join the STEP team, working remotely from home, providing employment support to refugee clients across the UK. 

​You will prepare clients for competitive employment and help them to achieve their chosen training and employment objectives. You will work to a variety of performance targets based on the progression outcomes of clients such as successful completion of training courses, voluntary and work placements and achieving sustaining paid employment. 

​This is a fixed term contract to March 2025.

​About you

We are looking for candidates who have:

• Experience in successfully supporting refugees into sustainable employment
• Understanding the issues and challenges faced by unemployed people to finding work, including those whose first language is not English
• Fluent first-language skills in speaking Arabic, Dari/Pashto/Farsi or Tigrinya
• Experience of providing advice and guidance and supervising a caseload of clients
• Excellent communication skills
• Strong IT skills (CRM database, Microsoft Word, Outlook, Teams) and the ability to work remotely with confidence
• Cross-cultural sensitivity and the ability to work with clients with varying levels of English
• ​Good business-level English

We also have a particular requirement for a female facilitator to work with women clients, supporting them with employment and integration, delivering group online workshops and building confidence and skills. For this role you will need to have the following additional knowledge and experience:

• Experience in delivering and facilitating workshops online, and delivering presentations
• Experience of planning and delivering creative and interactive online classroom activities to learners at a variety of levels
• Understanding of the barriers faced by women refugees in the UK
• Professional teaching qualification desirable

​Benefits

We offer a range of benefits including:

• 23 days holiday pro rata plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• On Friday the office closes at 3pm.

​As this role has contact with vulnerable groups, it is subject to a satisfactory Disclosure and Barring Service (DBS) check and references.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.

We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification. 

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so. 

To apply

Please upload your CV and a covering letter which explains why this role appeals to you and the skills you have that will help you excel in this role and details of your language skills. Please indicate if you applying for the role supporting women.

​Interviews will be held remotely on Friday 11th October 

​

Finance Systems Implementation Manager
£60,000 - £65,000 pro rata
18 month fixed term contract, Part-time 3 days a week
Remote working

A national healthcare charity are seeking to appoint a Finance Systems Implementation Manager on an 18 month fixed term contract. The Finance Systems Implementation Manager will be responsible for overseeing the successful implementation of Microsoft Dynamics 365 Business Central. This role will report to the Director of Finance and will involve working closely with various stakeholders to ensure the new system meets the charity's financial and operational needs.

Key areas of responsibility:

• Project Management: Lead the end-to-end implementation of Business Central, including planning, execution, and monitoring.
• Project Leadership: Manage the planning, resource requirements, scheduling, risk management and budget control for the project, using appropriate tools and methodologies.
• Stakeholder Engagement: Collaborate with finance, IT, and other departments to gather requirements and ensure alignment with business objectives, liaising with colleagues across teams to ensure that all work is prioritised, maximising the available cross-functional resource in an efficient and cost effective manner.
• Draw on financial and accounting expertise to oversee the configuration and customization of Business Central to meet the charity's specific needs.

Who are we looking for?

• A formally qualified Accountant.
• Relevant experience implementing Business Central or similar ERP systems.
• An excellent communicator who is able to influence at all levels within the organisation.

My client is fully open to sector experience. As such we welcome candidates from industry, charity or practice backgrounds.

We are working with an awesome charity who are looking for a passionate Corporate Partnerships Manager - account management - to join their team for an initial 9 month contract. 

Key Responsibilities:

• Manage high value existing and new business partnerships in order to deliver on partnership objectives and maximise income, support and awareness for the charity
• Support new business development and develop regional small business in line with objectives.
• Implement national, regional, and local corporate partnership initiatives.
• Develop and deliver innovative approaches to achieving fundraising targets and new opportunities for employee engagement.
• Lead on designated partnerships, projects, and events contributing to the partnership plan.
• Implement and maintain excellent communication procedures with colleagues and key stakeholders to coordinate delivery and raise awareness of partnership objectives and targets.
• Represent  the charity at corporate events as required.
• Administer appropriate income/expenditure procedures, produce monthly reports, and maintain accurate records of fundraising and other activity.

Person Specification

•  Understanding the corporate sector and raising funds and awareness from partnerships
• Appreciation of equalities and diversity and how it affects this position, the organisation and supporters. 
• Experience of working in a demanding and profit driven corporate/business, fundraising, sales or marketing environment.
• Managing profitable client/donor relationships within large and complex organisations/companies
• A proven track record in implementing and managing account plans and delivering financial targets.
• Experience of managing corporate relationships or equivalent.

What’s on offer:

• An initial 9 month contract
• A flexible hybrid or remote working pattern
• A salary of £40,000 is on offer

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

Whilst we do our best to get back to every application, due to the volume of interest this is not always possible.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.c

The Talent Set is thrilled to be working with such a reputable client within the education sector. We are looking for a School Engagement Manager to join for a 6-month initial period, working on exciting projects and making a direct impact to their audiences. 
 
Some of the key responsibilities would include:  

• Lead on brand marketing activities and providing a customer perspective for colleagues across the organisation’s content development and overall messaging.

• Working closely with the head of department on engagement and visibility plans. 

• Create content marketing strategies for social media, newsletters alongside delivering campaigns.

• Managing social media channels to connect with the organisation’s brand and in turn, increase both reach and engagement. 

• Using analytics and data (both online and customer/school data) to make pro-active suggestions to the senior leadership team for approaches which will increase the impact of their brand marketing and communications. 

• Creating effective reporting mechanisms to measure the impact of engagement activities and monitor performance against KPIs. 

• Working closely with the product marketing team to ensure brand marketing and product marketing are aligned and effectively scheduled. 

• Co-ordinating the organisation’s offering at events (virtual and in-person), including logistics, content preparation, promotion, staffing, budgeting and admin as required. 

Some of the ideal experience required for this role would include: 

• Working within the education sector or public sector. 

• Experience with product marketing and having senior marketing experience across a range of channels. 

• Strong project management skills. 

• Strong stakeholder management experience, having the ability to adapt to different audiences.

• Basic understanding of market research techniques. 

 
This is a fully remote role, with occasional travel into their West London office. 
 
£41,000-£46,000 pro rata (paid on a day rate inside IR35) depending on experience. 
 
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process. 

Job Title: Perinatal Peer Support Co-ordinator Halton & Warrington 

Salary: £23,000FTE (Actual £15,771.43)

Hours per week: 24 - Flexible hours 

Contract: Fixed Term contract until 31st March 2025 (possible extension based on funding)

Location: Homebased with travel to Halton and Warrington 

Are you passionate about supporting parents to get off to the best start with their new babies? Do you understand the impact wellbeing struggles can have on early parenthood? 

We are looking for an energetic, talented individual to join the NCT Parents in Mind Halton and Warrington team, co-ordinating the delivery of our perinatal mental health peer support across the area – until March 2025 (possible extension based on funding). This role is largely home-based but will include travel (sometimes at short notice) across Halton and Warrington - so the ability to travel and a flexible approach to working are essential. The post will be for 24 hours per week. 

About the role 

The post holder will use their excellent listening skills, sensitivity and empathy to refer service users into the peer support service, making sure we are the right fit for their needs, and if so, matching them with our fabulous team of volunteer peer supporters. The project co-ordinator will also monitor and take feedback on the experiences of the clients in our care, and support those who need additional/alternative support into other local services. 

The role will require the confidence to network with and occasionally present to local clinical and partner agencies across maternity and mental health sectors, to integrate the service into local pathways and build relationships with - and the profile of - the service. 

You must have excellent written and oral communication skills and be able to quickly create rapport with volunteers, service users, NCT practitioners and a range of staff from local services. An understanding of mental health challenges is also essential to the post. This is a complex project, so you must be able to confidently prioritise your own work, be highly organised and able to work independently. The post holder will be an ambassador for the service across the locality, so outstanding relationship building skills are vital. Good IT skills will also be required – including use of Outlook, Word and Excel. Ideally you will also have the skills to be able to engage with parents via social media. 

It is essential for this post that you are, or undertake the training to become, a Parents in Mind peer supporter. This training requires lived experience/close support of another who has experienced wellbeing difficulties during the transition to parenthood – full accredited training would be provided. 

The role is home based but will require travel to Halton and Warrington 

Please see job description attached for more information

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.  

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.   We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.  

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.  

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults, and expects all staff to share this commitment.  

Closing date: 11th October 2024

Job purpose: To undertake safety focused support work with the partners and ex-partners of clients who have been mandated to attend the domestic abuse prevention programme. To liaise with the Drive Partnership Triage team, actively contribute to risk management procedures and team working. 

The Domestic Abuse Protection Order (DAPO) is a civil order that was legislated for in the Domestic Abuse Act 2021, the aim of which is to provide longer-term protection to victims of domestic abuse. DAPOs can be applied for in all court jurisdictions by the victim, police or a third party.

DAPOs can impose both prohibitions and positive requirements on perpetrators. Positive requirements can be in the form of interventions aimed at reducing and managing risk, mandated by Court to address issues or needs related to factors that are not the causation of abuse but impact on risk. These could include engaging with Mental Health services, Substance Misuse services or attending a Perpetrator-Focused Domestic Abuse behaviour change programme. 

Our involvement:
As a key local partner TLC: Talk, Listen, Change supported Greater Manchester Police’s application to be part of the pilot and we are now commissioned by the Drive Partnership to enhance our existing locally commissioned voluntary perpetrator behaviour change programmes as part of the DAPO pilot. We are seeking to expand our existing Domestic Abuse Prevention Team to support the pilot. The Home Office are funding a two year pilot which will be tested and evaluated in order to prepare for national roll out in 2026. 

Key Responsibilities:

Client Work

• To ensure that clients whose partners have been mandated to attend a Domestic Abuse Prevention programme are contacted and offered support and information about their rights and other sources of support and advice
• To provide telephone support, advice and referrals to other agencies, to the (ex-) partners of the clients on the domestic abuse prevention programme
• To conduct face-to-face support, advice and safety planning sessions
• To provide advocacy on behalf of clients with external agencies where appropriate
• To liaise with other agencies as appropriate, attending core group and case conferences as required
• To take part in casework and risk review meetings with other team workers about client’s participation and issues from work with partners, to ensure that partners and children's safety remains at the forefront of the work.
• To assist in presentations or workshops about the DAPO* Pilot
• To provide day-to-day support, advice and back-up to other workers and/or volunteers.

Administration 

• To undertake outcome monitoring and evaluation questionnaires using the Domestic Abuse Prevention Programme service outcomes framework
• To provide assistance in producing statistical and other reports on work done to meet the requirements of funders and the Board of Trustees and co-operating in the on-going evaluation of TLC: Talk Listen Change.
• To maintain appropriate client records, keeping accurate client notes and making use of TLC: Talk, Listen, Change’s case management system. 

Other

• To work across multiple delivery sites, main sites to be agreed upon job offer with occasional cover necessary across Greater Manchester. 
• To participate in developing policy, strategies, and working practices of TLC: Talk Listen Change by attending meetings and giving feedback as appropriate to others doing this work.
• To conduct all work in a way that reflects the aims and principles of TLC, Talk Listen Change in particular TLC, Talk Listen Change policies on Equal Opportunities and Confidentiality.
• To keep up to date with domestic abuse issues and participate in relevant training as required.
• To undertake other duties as reasonably requested. 

Hybrid working - home/office working with in-person service delivery across Greater Manchester initially focusing on the roll out in Bury, South/North/Central Manchester and Wigan.

We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.

We want to make our recruitment processes accessible to everyone. As standard practice we provide interview questions prior to the interview so we can concentrate on getting to know you. If there is any way that we can support you to be the best you can be, please contact us.

This post is subject to an enhanced DBS check.

Closing date for applications: 16 October 2024, 23:59 (BST)

Organisation: Scriptoria Sustainable Development Solutions

Contract: Full time, permanent

Location: Flexible (UK only): remote and/or London office, plus possible business travel

Salary: £35,000

Start date: ASAP

Are you a friendly and outgoing communications professional interested in working for the Communications Services team in a value-driven company that’s focused on doing good? If you’re creative and highly organised with demonstrated experience producing first-class social media and online digital/video content, and confident coordinating and delivering a range of communications projects, then this is the job for you.

Who are we

Scriptoria is a values-driven, ethically focused company with a strong international reputation for excellence. We specialise in helping third-sector and research clients around the world with their work to tackle sustainable development, poverty reduction, health, and climate and environmental issues. We work with governments, foundations, research institutes and international development organisations globally. The company is made up of four service-delivery teams: Communications, Training, Data and Software, and Consulting.

Who we are looking for

Our Communications Services team is seeking a talented Communications Officer, Social Media and Digital, with a background in sustainable development, science or health communications. The successful applicant will be educated to degree level with at least a 2:1 or 1st class honours degree.

You will need to be creative with the ability to produce social media campaigns, digital content and videos, and lead the development of engaging websites to tell our clients’ stories. Plus, you’ll need to be highly organised and able to juggle multiple tasks to coordinate and deliver a wide range of engaging communications materials. You should also be open to travel, as the role could require you to visit projects in Africa or Asia.

What you will do

You’ll lead our social media and digital services for international development and research organisations around the world, as well as coordinating and providing advice on a range of other communications projects – covering topics such as climate change, health, poverty reduction, social equity, agriculture, water resources management, and green cities. You’ll need to think strategically and creatively, respond effectively to emerging trends, and help our team develop and grow.

Your role will include:

• Leading social media and digital communications services: you will conceptualise, coordinate and deliver social media campaigns, videos, websites, newsletters and other digital products for our clients – leading innovative content strategies that drive engagement.
• Content creation: you will create social media content and assets, graphics, videos and animations. You will also develop design templates and mock-ups, format presentations and Microsoft Word documents, produce event materials and make website updates.
• Project management: you will be the main point of contact for specific clients and projects, gathering requests for new products and services, and coordinating content development and graphic design work with other team members to ensure that projects are delivered efficiently and effectively. This may lead to overseas trips for some clients.
• Managing Scriptoria’s social media and website: you will lead Scriptoria’s external social media marketing and ensure our website and digital landscape remains dynamic and up to date. You will test and advise the team on new tools or programs.
• Business development as part of the team: you will explain our work to potential new clients, showcase our many successful projects, increase the amount of digital work flowing into the company, and so ensure that Scriptoria’s Communications team moves from strength to strength.

Working at Scriptoria

This role offers the opportunity to get involved in a variety of projects, gain experience in different areas and contribute to the diverse range of services that Scriptoria provides. As a small and collaborative team, we are looking for an enthusiastic team player who is happy to support a variety of tasks and develop further skills, as needed, in the role.

Our staff have the flexibility to work wholly or partly from home or from our office in Tooting, South-West London, during regular operational hours (08:30–17:30; 40 hours/week). If working from home, staff must have a working environment suitable for holding video-call meetings with clients. Wherever you work, you will interact regularly with other team members to share skills and exchange ideas.

You will have 25 days of annual leave per year, plus UK public holidays.

Key skills and experience required

1. A 2:1 or 1st class honours degree in a subject area relevant to our work. A postgraduate qualification would be an advantage.
2. A minimum of five years’ work experience in a communications role.
3. Extensive knowledge and use of social media channels (X, Facebook, LinkedIn, Instagram etc.), marketing platforms (e.g. for newsletters) and management tools (e.g. Hootsuite).
4. Experience using a range of tools to create digital communications materials (e.g. Canva and video editing software; Illustrator and Premier Pro would be an advantage) and content management systems (e.g. WordPress).
5. Understanding of the digital landscape, emerging trends, tools and best practices in social media and digital communications (including SEO, UI, UX, Information Architecture).
6. Demonstrated experience developing and implementing social media, digital and campaign strategies, and using reporting and analytics tools – with proven success in driving engagement and followers.
7. Strong creative flair with a strong understanding of best-practice design principles.
8. Strong project management skills and the ability to multi-task, meet deadlines and cope flexibly with a range of jobs to meet (and exceed) client expectations.
9. Excellent writing, editing and proofreading skills, with strong attention to detail.

Desirable characteristics

• Motivated and driven, with a strong desire to expand and build the company’s social media and digital communications services work, including building a team around you.
• Innovative, able to think outside the box and develop inspiring campaigns and products that stand out and showcase our clients’ amazing work.

How to apply

Please email the following to apply:

• CV and a one-page (one-side) cover letter. In your cover letter please (a) explain briefly why you would like to work for Scriptoria and why you’re the type of person we are looking for, and (b) outline how you meet the criteria for the job, making clear reference to the numbered list above. Please include examples of your most relevant experience, using specific examples wherever possible.
• A statement of when you would be available to start work, where you saw this job advertised, and confirming that you have the right to work in the UK.

Please apply by 16 October 2024, 23:59 (BST)

N.B. By submitting your application to us you agree for Scriptoria to retain your details in line with GDPR. These will only be used in relation to recruitment.

Interviews will be held via Microsoft Teams on a rolling basis. Invitations to interview may be sent to candidates before the closing date for applications. Our advice is to apply early.

Please note: if you do not receive a response from us within six weeks of the deadline then we have not decided to proceed any further with your application.

This is an exciting opportunity to contribute to developing Refuge’s learning and development programme.

The successful candidate will be supporting training needs analysis and managing the design, delivery and evaluation of our curriculum to ensure it supports individuals and teams. This includes the identification of external training providers and organising training events. They will be working directly with line managers to identify and implement relevant learning and development solutions for their teams and assisting with induction of new staff.  

We’re looking for someone who has some experience in providing a blended approach to learning as well as good organisational and analytical skills and a solution focused approach to problem solving.

Job Purpose: To undertake individual sessions and group work with men and women who have been mandated by Courts to attend a Domestic Abuse Perpetrator Programme.  To liaise with the Drive Partnership Triage team, actively contribute to risk management procedures and team working. This role will include working with clients through individual programme delivery as well as group work.

The Domestic Abuse Protection Order (DAPO) is a civil order that was legislated for in the Domestic Abuse Act 2021, the aim of which is to provide longer-term protection to victims of domestic abuse. DAPOs can be applied for in all court jurisdictions by the victim, police or a third party.

DAPOs can impose both prohibitions and positive requirements on perpetrators. Positive requirements can be in the form of interventions aimed at reducing and managing risk, mandated by Court to address issues or needs related to factors that are not the causation of abuse but impact on risk. These could include engaging with Mental Health services, Substance Misuse services or attending a Perpetrator-Focused Domestic Abuse behaviour change programme. 

Our involvement:
As a key local partner TLC: Talk, Listen, Change supported Greater Manchester Police’s application to be part of the pilot and we are now commissioned by the Drive Partnership to enhance our existing locally commissioned voluntary perpetrator behaviour change programmes as part of the DAPO pilot. We are seeking to expand our existing Domestic Abuse Prevention Team to support the pilot. The Home Office are funding a two year pilot which will be tested and evaluated in order to prepare for national roll out in 2026.

Key Responsibilities:

Client work and liaison

• To conduct abuse prevention work with men and women in a way that shows an understanding of domestic abuse and its effects on partners, ex partners and children.
• To facilitate or co-facilitate a structured abuse prevention individual or group work programme for men or women who have been abusive towards an (ex) partner. 
• To liaise with the Drive Partnership Triage team to assess suitability for the abuse prevention programme, based on DAPO pilot requirements and the Domestic Abuse Prevention Programme’s aims and criteria.
• To conduct both individual and group work with clients dependent on need/programme suitability.
• To liaise with other agencies as appropriate.
• To take part in risk review meetings with other Domestic Abuse Prevention workers regarding the progress of perpetrators and issues arising from work with partners, in order to ensure that partners, ex partners and children's safety remains at the forefront of the Domestic Abuse Prevention Programme’s work.
• To implement actions agreed in risk reviews.
• To assist in presentations or workshops about the DAPO* Pilot
• To provide day-to-day support, advice and back-up to other workers and/or volunteers.

Administration 

• To assist with collecting information needed for monitoring purposes.
• To provide assistance in producing statistical and other reports on work done to meet the requirements of funders and the Board of Trustees and co-operating in the on-going evaluation of TLC: Talk Listen Change.
• To maintain appropriate client records, keeping accurate client notes and making use of TLC: Talk, Listen, Change’s case management system. 
• To undertake outcome monitoring and evaluation questionnaires using the Domestic Abuse Prevention Programme service outcomes framework

Other

• To work across multiple delivery sites, main sites to be agreed upon job offer with occasional cover necessary across Greater Manchester. 
• To participate in developing policy, strategies, and working practices of TLC: Talk Listen Change by attending meetings and giving feedback as appropriate to others doing this work.
• To conduct all work in a way that reflects the aims and principles of TLC, Talk Listen Change in particular TLC, Talk Listen Change policies on Equal Opportunities and Confidentiality.
• To keep up to date with domestic abuse issues and participate in relevant training as required.
• To undertake other duties as reasonably requested. 

Hybrid working - home/office working with in-person service delivery across Greater Manchester initially focusing on the roll out in Bury, South/North/Central Manchester and Wigan.

We offer a range of flexible working arrangements, including hybrid working, condensed or part-time hours, job share and other flexible working arrangements. We encourage our people to work in whichever way helps them to perform at their best.

We want to make our recruitment processes accessible to everyone. As standard practice we provide interview questions prior to the interview so we can concentrate on getting to know you. If there is any way that we can support you to be the best you can be, please contact us.

This post is subject to an Enhanced DBS check.

The successful candidates will work 35 hours a week over 5 days, including evening and weekend work as required by the company. 

At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.

And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).

As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:

Innovative – Collaborative – Authentic – Resourceful – Energetic. 

We have an incredible opportunity for a COMMUNITY BUILDER to join our Community Development team.

Please see below for more information on what just might be your future role.

About The Role 

The Help for Heroes Community Development team are looking to recruit a team of Community Builders to assist in their reshaped participation and connection strategy. Using Asset Based Community Development, we seek to support the charity’s objective to enhance reach and positive impact for members of the Armed Forces Community facing challenges within their local communities.

Are you interested in the Armed Forces community and harnessing their strengths and gifts? Can you identify what already exists in an area and utilise it to create new networks and make things happen?

We are looking for a motivated, dynamic and confident people who are passionate about collaborating with communities in the design and delivery of interventions that bring and connect people together to strengthen networks within the local community. If you believe in the advantages of having a strong community, this role could suit you.

Working closely with Community Development Managers across regions within the UK, the Community Builders will play a vital role in helping to improve lives for Armed Forces Community members by creating a supportive environment that allows them to re-engage and connect with the services at Help for Heroes and with the wider community. 

The main purpose of this role is to connect local people through their skills, passions and assets and support the creation of new connections, bringing people together to improve wellbeing and make the community a better place to live. This will include listening to different points of views, building relationships and motivating people to work together and create their own action influenced by their interests and skillsets to positively impact local communities and help them to flourish.

About You

You will have experience leading and facilitating the mobilisation of local communities, asset mapping, bringing together people for engagement that matters to them. You will have knowledge and experience of Asset Based Community Development work, outreach methods and you will have good organisational skills, energy and the ability to animate local communities. 

Key Responsibilities

• Deliver outreach to drive local connection, engagement and participation opportunities for the AFC 

• Develop and embed an ABCD informed way of work 

• Asset map 

• Organise and facilitate community meetings to share ideas, encourage collective decision making and build a sense of belonging 

• Encourage and pilot community lead action in response to local AFC needs/interests through peer led/co-designed initiatives 

• Increase awareness of the challenges faced by military personnel, veterans and their families

PLEASE NOTE: The successful candidates will need to be based within an hour’s commute of their allocated locality and there is a requirement to travel within a 75-mile radius of this location (travel expenses covered). Flexibility in working hours is necessary to ensure a total of 70 hours is covered over a 2-week period so please take this into consideration before applying. 

We are looking for someone with the following: 

• A Community Development qualification and/or at least 3 years' experience working within a community development or similar role, with responsibility for bringing about social change and improving quality of life 

• Excellent communication and interpersonal skills, with the ability to develop relationships which lead to actions  

• Demonstrable experience within an integrated multi-disciplinary service  

• Experience of engaging and working collaboratively with partners/stakeholders 

About the Team 

You will work as part of the Community Development team; this newly formed team will approach working in defined localities using an asset based community development approach. Together the Community Development Managers and the Community Builders will strengthen local communities using resources and networks that are readily available. You will do this to proliferate opportunities for sustainable participation and engagement alongside a multi-disciplinary team in order to support the Armed Forces Community to live well after service. 

Please see job description for more details about the role. 

*Previous applicants do not need to reapply*

Vision

We are committed to building a society which enables people who draw on social care to live fulfilling lives.

The role:

A great opportunity for you to join our small friendly team and make a real difference to people’s lives by:

· Playing a pivotal role in providing operational and strategic leadership in the financial management of SCIE

· Leading the Finance Team on all aspects of SCIE’s day-to-day financial operations to ensure financial health, long-term sustainability and compliance with polices, charity legislation and other relevant financial standards

· Leading on the process of preparing and setting budgets, financial forecasting and reporting, liaising closely with the Director of Finance and Corporate Resources and budget holders as appropriate

· Lead on the timely preparation and production of the monthly management accounts, ensuring income and expenditure is recognised accurately with appropriate, supporting audit documentation in place

· Lead on the critical undertaking of required financial due diligence approval checks against the raising of our client sales invoices, monthly payroll submissions, fortnightly BACS runs, cash flow management and bank reconciliations

· Leading on SCIE’s annual external audit, including the preparation of our statutory accounts, ensuring compliance with all relevant charity legislation, regulations and financial reporting standards

What we are looking for:

· Achievement of a recognised, fully qualified professional Accountancy qualification (for example, ACA, ACCA, CIMA or equivalent) 

· A dynamic and experienced individual, with proven experience in a senior financial management role, ideally within the charity sector

· Proficient in preparing, analysing and presenting financial statements (income statement, balance sheet and cashflow statement).

· Excellent communication and interpersonal skills, including the ability to explain financial processes to non-financial staff.

· Strategic thinker with a proactive approach to problem-solving and decision-making

· Proven IT skills, including a high-level proficiency in Microsoft Office packages, with a strong knowledge of Excel’s functions and formulas

· Proficient in financial management software and tools

What we offer in return.

We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service.

If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.

Closing date for applications: 20th October, 23:59 (BST)  

Organisation: Scriptoria Sustainable Development Solutions 

Contract: Full time, permanent 

Location: Flexible (London and/or remote, plus business travel; must be UK mainland-based)

Salary: £35,000 – £38,000 – depending on experience 

Start date: ASAP 

Do you have a scientific PhD and postdoc/industry experience? Do you want to apply your scientific skills and research experience to health and sustainable development projects? Are you interested in meeting people, sharing your skills and learning to be a first-class communicator? Then this is the job for you.

Who we are 

Scriptoria is a values-driven, ethically focused consulting company that has a strong international reputation for excellence. We specialise in helping clients around the world to tackle sustainable development, poverty reduction, health, and climate and environmental issues. Our Consulting, Data, Communications and Training Teams focus on knowledge management, data management and communications to help research, international development, government and other organisations better manage information and communicate their findings. 

Who we're looking for 

We are looking for a dynamic new team member with a PhD in a science/STEM subject to join our innovative Consulting Team and to contribute to the work of our Data and Training Teams. Agriculture and the health sciences are areas we are particularly interested in.

Specifically, we want an individual with a passion for research and sustainable development, a friendly, outgoing personality and a willingness to learn new skills. We’re looking for someone who wants to engage with international development and research projects to help them work more efficiently and have a greater impact.

This role will offer a range of experience and the opportunity to contribute to the diverse range of services that Scriptoria provides.

Approximately half of your time will be spent working with our exceptionally experienced team of knowledge management and data consultants to help us develop and deliver cutting-edge data-management/analytics solutions and project-management software systems to our clients.

Your work will also involve working to help us manage and organise the projects we deliver to clients. The other half of your time will involve meeting with and training clients (to pass on your skills in research communications), both online and through face-to-face courses. Finally, you will be encouraged to contribute to company-wide strategy and business development. 

Your role will include:

• Helping sustainable development and research programs to develop and implement digital tools and analytics systems to better manage their workflows and use their data 

• Working with projects in Africa and Asia to provide technical advisory and consulting services to help them to better manage and share information, knowledge and data

• Training and mentoring international researchers by delivering courses, workshops, and individual support in areas including journal article/report writing, grant writing, project management and communications for non-specialists 

• Contributing to business development across the company, including marketing and client outreach.

Working with Scriptoria 

Our senior team has an exceptional skill set, and we recognise that candidates with all the skills we need simply may not exist. But don’t worry, if you have some of the skills we want but lack others – we will train you to fill those gaps. This will include thorough training in the delivery of our well-respected training courses. 

Our staff have the choice to work wholly or partly from home or from our office in Tooting, SW London, during regular operational hours (08:30–17:30). If working from home, staff must have a working environment suitable for holding video-call meetings/training sessions with clients. 

Wherever you work, you will interact regularly with senior team members to gain new skills and exchange ideas.  

This job will require regular travel to deliver training courses (mostly in the UK, estimated 2 to 8 days per month) and may also involve international travel, including to developing countries. So, applicants must be willing to travel (in line with UK government guidance). 

Key skills and experience 

Essential 

Qualifications and skills 

• A PhD in a quantitative STEM research subject 

• 2 years minimum of postdoc/industry experience (in a research or research-support role) 

• A strong understanding of research processes and data analysis and management 

• A demonstrated talent for writing - including writing journal articles and writing for non-specialists 

• At least one first-author paper in a peer-reviewed journal 

• Experience delivering live training/teaching courses 

• An excellent, practical knowledge of MS Excel and MS PowerPoint 

• Excellent English language skills, to the standard of a native speaker 

• The right to work in the UK.

Characteristics and interests 

• A friendly, open personality (bright, resilient, cheerful, confident) 

• A passion for international development and building researchers’ skills 

• An interest in information management and technology, data systems and analytics and in helping create new IT systems and software (programming skills are not required for this role) 

• A willingness to travel and to take a flexible approach to working hours when travelling 

• The confidence required to give presentations and training courses and to lead (facilitate) meetings, online and in person 

• The ability to work very well under pressure and self-manage 

• The ability to juggle multiple tasks and work alongside the company Directors. 

Desirable 

• Experience working on collaborative research projects with international partners 

• Experience working with programs such as Microsoft SharePoint or other knowledge management tools 

• Experience with statistical analysis in R 

• Experience in grant writing and/or grant management 

• Experience writing communications materials that translate science for non-specialists and encourage engagement. 

Salary and annual leave 

Salary will depend on qualifications and experience but is expected to be between £35,000 and £38,000 p/a (depending on experience). Annual leave is 25 days per year plus public holidays (33 days).

Join Addiction Family Support

Addiction Family Support is a UK-based charity dedicated to supporting adults affected or bereaved by a loved one's harmful use of alcohol, drugs, or gambling.

The Role: Bereavement Support Worker

As a Bereavement Support Worker at Addiction Family Support, you will provide crucial emotional and practical assistance to individuals affected by the loss of a loved one due to addiction. Through both individual and group support, you will offer a compassionate and understanding presence, helping people navigate grief and loss in a safe and supportive environment.

This role offers flexibility, allowing you to work remotely or in person, depending on the needs of the service and your own availability. Bereavement Support Workers operate within a flexible rota system to ensure those in need of support receive timely and consistent care.

Responsibilities:

• Offer empathetic and non-judgmental emotional support to those affected by the bereavement of a loved one due to addiction.
• Provide information, literature, and resources to help individuals and groups manage grief and cope with their situations.
• Facilitate or co-facilitate bereavement support group meetings, creating a safe space for participants to share their experiences and provide mutual support.
• Respond to inquiries and offer structured emotional support through helplines or support groups, following guidelines and safeguarding practices.
• Maintain accurate and confidential records in line with GDPR and the charity’s policies.
• Ensure safeguarding concerns are addressed promptly and signpost individuals to additional services where appropriate.

Ongoing Support

As a Bereavement Support Worker, you will have access to regular supervision and peer support, ensuring you feel confident and equipped in your role. Development opportunities are available to help you grow in your position and enhance the support you provide.

Join Our Team of Change-Makers

Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.

Be Part of Something Special

Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.

Join an Award-Winning Journey

This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.

The deadline for submitting applications is 4.00pm Friday 11 October 2024.

Interviews will be held Tuesday 15 October 2024.

Job title: Communications and Engagement Officer

Location: Birmingham, London or Greater Manchester

Salary: £26,000 – £31,000 (London), £23,500 - £29,000 (Manchester or Birmingham)

Hours: 37.5 hours per week

Contract: Permanent

Overall purpose

This is a key role that will work closely with the Senior Communications Manager, Head of Public Engagement and Senior Digital Marketing Manager.

You will contribute to the implementation of our communications, engagement and fundraising strategies, ensuring that your work is anchored in our organisational and team strategic goals. You will also be closely involved in team planning, whether it’s inputting into our operational plan or sharing ideas for new campaigns. 

There are opportunities to get hands-on developing and delivering communications and fundraising campaigns to educate and inspire individuals, businesses, and other audiences. The aim of these campaigns is to help remove barriers to employment for refugees and bring about systemic change via our partnerships. Please note, we do not currently run political campaigns.

You will be responsible for creating and delivering day-to-day communications across our owned channels (social media, email newsletters, and some website content). You will also help colleagues create content for earned and paid communications that they’re leading on (press and media, digital marketing, engagement with influencers)

A team player, you will build strong relationships across Breaking Barriers so that you can source and develop content that:

• increases our visibility and influence
• showcases our impact
• inspires members of the public to help refugees build new lives in the UK
• engages and stewards our key audiences, including corporate partners, employees who advocate for refugees, individual donors, volunteers, and people of a refugee background.

You will support the Senior Communications Manager to maintain our strong brand, ensuring that all our content complies with our brand guidelines and is of a high standard.

With a good eye for detail, you will play a key role in our data management, including overseeing data on the storytelling section of our CRM, monitoring communications enquiries, and setting up and running reports. You will become a Salesforce Superuser (full training and support will be provided for this).

It is an exciting time to join our team. Breaking Barriers is an innovative organisation, so you will need to be comfortable with change and building new knowledge. The Public Engagement team is fast-paced. We support each other, approach problems with a good sense of humour, and are willing to experiment and learn.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Which location you are applying for
• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Thursday 24th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).