Client Relationship Executive Jobs in Edinburgh

Our client is the UK’s leading charity for people with a mark, scar or condition that makes them look different. Our vision is a future where everyone with a visible difference or disfigurement has the confidence, support and opportunity to lead the lives they want. 

People with visible differences often face challenges being accepted in different areas of their lives – from school through to relationships and the workplace. 49% of adults with visible differences have experienced hostile behaviour and almost half of young people who have a visible difference have been bullied at school. We know that people with visible differences are vulnerable to isolation, loneliness, social anxiety and low self-esteem. 

The charity is here for everyone with a scar, mark or condition on their face or body. We provide life-changing mental health, wellbeing and skin camouflage services. We work to transform understanding and acceptance of visible difference, and campaign to reduce prejudice and discrimination.

Chief Executive Officer 
Remote working with regular in-person meetings (around twice a month), usually in London
Available as 5 days or 4 days per week
Up to £85,000 per annum (pro rata where relevant)

This is an exciting opportunity to lead an ambitious organisation with an enviable profile that makes a real difference to those with visible differences. 

Working alongside our highly skilled Board with our passionate team, our CEO will oversee the final year of our current strategy and start to review opportunities for our next strategic period.  With a focus on ensuring high-quality and relevant services and campaigns, the CEO will also oversee a diversification of our income to best serve our beneficiaries and to change public perceptions about visible difference.

We are looking to appoint a passionate and ambitious leader who brings: 

• Experience as a senior charity leader, preferably within the health and wellbeing sector. 
• Experience of either leading the design, transformation and growth of frontline services or of leading on income generation. 
• Experience as an ambassador of an organisation, including public speaking and including media appearances. 

Our client is committed to achieving greater diversity across the team, and welcome applications regardless of sex, gender, race, age, sexuality, belief or disability. We particularly welcome applications from those with visible differences.

For further information, to access the microsite and to apply to this role, please click 'Apply via Website'.

Recruitment Timetable 

Deadline for applications:  Sunday 23rd February 2025 
Interviews with Prospectus:  3-10th March 2025  
Meetings with charity stakeholders:  w/c 17th March 2025 
Interviews with the charity:  w/c 17th March 2025

About Koreo

Since 2004, Koreo has grown into one of the UK’s leading consultancies with a social purpose. Our aim is to build a just and regenerative world by accelerating the potential for people and organisations to create systemic social change. 

We provide consultancy services to a range of clients across the purpose-driven sector while also delivering our own programmes. Our consultancy services focus on: 

• Organisational Development: Driving culture change, embedding Equity, Diversity, and Inclusion principles into practice, and organisational design and restructuring.

• Talent Development: Strengthening leadership capacity through the design and delivery of bespoke management training programmes, while creating customised talent development initiatives to diversify and enhance workforces.

• Purpose and Impact: Helping organisations define their social purpose, design effective strategies, and measure progress through robust impact and evaluation frameworks.

• Fieldbuilding: Supporting organisations build networks and partnerships that foster shared learning, collaboration, and innovation across the social change ecosystem.

Our flagship programmes, Charityworks and 2027, complement our consultancy work and are aimed at building a more diverse and better-equipped social change movement. They focus on bringing diverse talent and inclusive practices into the social change sector while enhancing the leadership capacity of both emerging and established changemakers.

The Role in Brief

With the recent launch of our new strategy, Koreo is entering an exciting phase of transformation and growth. As we embark on this new chapter, we are working to broaden our reach beyond our historical focus on UK charities, aiming to impact a wider demographic of clients across the social change ecosystem. To support this growth, we are seeking a proactive and organised Development and Communications Coordinator to join our team. Reporting directly to the Managing Director, this is an exciting opportunity for someone to hone their craft in both business development and communications while playing a key role in supporting Koreo’s expansion. This role is vital in managing the operational aspects of business development and communications, supporting the growth of Koreo’s brand visibility and narrative and expanding our network of prospective clients.

As Development and Communications Coordinator, you will:

• Business Development:

  • Identify and research funding opportunities, tenders, and potential new clients.

  • Manage Koreo’s tender and proposal database, ensuring submissions are tracked and outcomes recorded.

  • Assist in preparing proposals and tender responses, including drafting sections and coordinating inputs.

  • Conduct market and horizon scanning to identify trends and opportunities.

• Client Engagement and Campaigns:

  • Manage data on prospective clients using HubSpot (or similar CRM platforms).

  • Coordinate campaigns to engage clients and build Koreo’s client base.

  • Support the delivery of integrated campaigns promoting Koreo’s offers across portfolios.

• Brand and Communications:

  • Update and manage Koreo’s website, ensuring content is engaging and accurate.

  • Manage Koreo’s LinkedIn presence, including posting updates, engaging with followers, and monitoring performance.

  • Contribute to thought leadership content, such as blogs, articles, and reports, to support campaigns.

• Administrative and Operational Support:

  • Manage systems and processes related to business development and communications, including CRM updates and reporting.

  • Provide administrative support for tender responses, ensuring all documentation is complete and submitted on time.

  • Monitor and report on business development and communications activity, supporting the Managing Director with dashboards and data.

About Koreo

Since 2004, Koreo has grown into one of the UK’s leading consultancies with a social purpose. Our aim is to build a just and regenerative world by accelerating the potential for people and organisations to create systemic social change. 

We provide consultancy services to a range of clients across the purpose-driven sector while also delivering our own programmes. Our consultancy services focus on:

• Organisational Development: Driving culture change, embedding Equity, Diversity, and Inclusion principles into practice, and organisational design and restructuring.

• Leadership Development: Strengthening leadership capacity through the design and delivery of bespoke management training programmes, while creating customised talent development initiatives to diversify and enhance workforces.

• Purpose, Strategy & Impact: Helping organisations define their social purpose, design effective strategies, and measure progress through robust impact and evaluation frameworks.

• Fieldbuilding: Supporting organisations build networks and partnerships that foster shared learning, collaboration, and innovation across the social change ecosystem.

Our flagship programmes, Charityworks and 2027, complement our consultancy work and are aimed at building a more diverse and better-equipped social change movement. They focus on bringing diverse talent and inclusive practices into the social change sector while enhancing the leadership capacity of both emerging and established changemakers.

The Role

Koreo is looking for a Senior Business Development and Partnerships Manager to drive growth across our programmes, particularly Charityworks and 2027. These programmes aim to create a more diverse social change sector by placing young people from across the UK in 12-month work placements with nonprofit organisations, also known as host organisations. Alongside their work placements, participants take part in a year-long, ILM-certified leadership and development programme designed to accelerate their impact and future potential. 

We are seeking a dynamic and proactive individual who thrives in a hands-on sales and relationship management role. This person will be responsible for securing work placements for our candidates by engaging with both new and existing host organisations across the nonprofit and grant-making sectors. They must be skilled at maintaining relationships with long-standing partners while also driving new business to support the overall growth and success of our programmes. Each year we aim to secure 150 work placements for diverse young talent from across the UK. 

Working closely with the Director of Programmes and Managing Director, and line managing the Programme Marketing and Communications Manager and  Recruitment Coordinator, the Senior Business Development and Partnerships Manager, will play a key role in executing Koreo’s programmatic growth strategy. They will identify and cultivate new leads to build a strong prospect pipeline of host organisations, pitch to secure new partners and manage relationships with existing partners, while also overseeing the recruitment of participants into our programmes. 

This role is an exciting opportunity for someone with strong sales, partnership management, recruitment and/or business development experience who is passionate about building a more inclusive and impactful social sector.

Key Responsibilities

As Senior Business Development and Partnerships Manager, you will hold responsibility for:

• Strategy Development & Implementation: Working with Directors to articulate and implement business development strategies that support the growth of Koreo’s Programmes.

• Business Development: Cultivating new business leads, pitching our programmes to prospective clients and securing work placements for programme participants, while growing the network of non-profit organisations engaged in our programmes.

• Operational Infrastructure: Ensuring our operational infrastructure effectively supports the entire sales pipeline, from identifying warm leads to tracking sales-qualified leads, converting prospects, contracting, and invoicing clients. This includes responsibility for our CRM (HubSpot) as well as overseeing data management and metrics tracking.

• Recruitment Campaigns: Supporting the implementation of campaigns that attract diverse applicants to our programmes and overseeing their assessment and selection, as well the process for matching successful candidates into roles with our partners. 

• Marketing & Communications: Support the Marketing Manager in developing marketing collateral and delivering email and social media campaigns that promote Koreo’s programme offers to prospective applicants and clients.

• Account Management: Facilitating high-quality account management for our existing partners, identifying opportunities to strengthen and deepen engagement with them, and prioritising retention. This will include regular engagement with partners through updates, meetings, and running events.

• Line Management: Contributing to a just, inclusive and regenerative work culture in which a diverse team can do its best work, this includes line management of a small team in a way that is aligned with Koreo’s values

• Representing Koreo: Championing Koreo and our wider work externally, inspiring others to join our vision for a more equitable and inclusive future for the social sector.

Principal Recruitment Consultant – Fundraising Specialist

Are you a seasoned recruitment professional with a passion for making a difference? Do you have a proven track record of building successful recruitment desks and driving business growth? If so, we have the perfect opportunity for you!

We are seeking an experienced Principle Recruitment Consultant to join our expanding team in a role focused on new business development within Fundraising. You’ll have the autonomy to grow your own client base and shape a rewarding career in a supportive and flexible environment.

Position: Principal Recruitment Consultant – Fundraising Specialist
Location: Remote, with occasional travel to Buckinghamshire
Salary: Circa £35,000 - £45,000 basic, plus uncapped bonus/commission
Hours: Full-time 35 hours per week, 9 – 4:30pm Monday to Friday

Contract: Permanent

We are a specialist charity recruitment consultancy dedicated to connecting exceptional talent with inspiring non-profit organisations. With a strong reputation in the sector, we are expanding our team to include a Principal Recruitment Consultant specialising in fundraising recruitment.

About the Role
As a Principal Recruitment Consultant, you will take the lead in developing and growing our fundraising recruitment function. This is a 360 recruitment role with a strong focus on business development, relationship building, and delivering excellent service to both clients and candidates.

Key responsibilities include:

• Business Development: Proactively identifying and engaging with new clients within the charity sector to build long-lasting partnerships.
• Desk Building: Establishing and growing a specialist fundraising recruitment desk, becoming the go-to expert for fundraising talent.
• Candidate Sourcing: Using innovative sourcing techniques to attract high-calibre fundraising professionals.
• Client Management: Managing the end-to-end recruitment process, ensuring a seamless experience for clients and candidates alike.
• Market Insight: Staying ahead of industry trends to provide informed advice to clients and candidates.

About You
We are looking for a highly motivated Recruitment Consultant who has a proven track record in business development and is excited by the opportunity to build a client base. Your experience in the recruitment sector, within the Not-for-Profit or charity field, will enable you to quickly develop strong relationships and provide clients with top-tier service.

Key Skills and Experience:

• Proven experience in recruitment within the Charity and Not-For-Profit sector, with a strong focus on new business development and client acquisition.
• Ability to independently build and manage a sales pipeline, from lead generation to deal closure.
• Excellent communication, negotiation, and relationship-building skills.
• A consultative approach to understanding client needs and matching them with tailored recruitment solutions.
• Self-starter with a results-oriented mindset, eager to achieve and exceed targets.

Why Join Us?

• An exciting opportunity to build your own desk with uncapped earning potential.
• A competitive salary with an uncapped bonus/commission structure (OTE Circa £80k - £90k).
• Remote working flexibility, with occasional travel
• A commitment to professional development, with mentoring and career growth opportunities.
• Opportunity to grow and shape the fundraising recruitment function within a specialist consultancy

If you're passionate about sales, business development, and making a positive impact in the Not-For-Profit sector, we’d love to hear from you!

Other roles you may have experience in could include: Recruitment Consultant, Recruitment Executive, Recruitment Manager, Senior Recruitment Consultant, Charity Recruiter, Fundraising Recruitment, Charity Recruitment, Non-Profit Recruitment, Executive Recruitment, Recruiter.

For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within. 

Our values are: People First, Curious, Bold, Collaborative, Accountable

For further information on what we do, our values and our generous benefits please visit our website.

Our research has highlighted the lag faced by the community sector in its transition to net zero – no longer burning fossil fuels – compared to the domestic housing sector. To respond to this challenge SIB is launching a Heat Development Company, which will work closely with community initiatives seeking to decarbonise their heating – moving from boilers that burn gas or oil – and engage with their communities to support them through the net zero transition. This role will be integral to the success of this new initiative, working closely with our customers and wider stakeholders to make the community case for electrification and away from gas. Please see page 5 for further information.

About the Role

Reporting to the Deputy CEO this is an exciting role supporting one of the UK’s leading social investors in our pioneering work on heat decarbonisation.

We are looking for someone who is passionate about the work we do, is organised and has excellent attention to detail. Someone who is flexible with a “can do” attitude and who has a desire to get involved within a fast-paced team. If that is you and you can also bring in new ideas and are keen to get involved with the wider team projects as well as collaborate across the organisation then this could be a really exciting opportunity be a part of our values led organisation. For further information please refer to the background information available below.

 Key responsibilities

1.         To co-create and implement an effective community engagement strategy for the new Heat Development Company involving the three existing grantees on the programme, in particular giving consideration to the ways in which the Heat DevCo’s new investees can best work with local residents to make the case for electrification. To be the first point of contact for the pioneer grantees, and for the programme’s first set of development sites, ensuring that excellent communications are designed and implemented, and that questions and concerns are answered in a timely and informed way.  

2.    To manage any community consultants engaged as part of the programme, or working with project management partners.

3.To coordinate regular stakeholder engagement with key interest groups: grantees & investees and their communities, the social sector, and the decentralised energy sector. To be creative in developing these contacts, and to consider new and innovative ways of carrying out outreach and ongoing engagement reflecting the differential impact of analogue and digital methods of engagement, their reach into communities, and their replicability and cost.

4. To lead on qualitative research on decarbonisation and electrification for the Heat DevCo, in particular to support the Deputy CEO and research and data team in exploring the potential of heat as a common pool resource.

5. To work closely with the policy and communications team to ensure that stakeholder engagement reflects SIB’s policy priorities on decarbonisation and electrification, and that feedback from stakeholders is reflected in policy and communication outputs. To support the policy and communications team in its development of new policy and communication assets, and to work with the data team to incorporate the best evidence into outputs across SIB’s platforms. To work with external groups on the best approach to public information campaigns on electrification, and to ensure that SIB has a voice in wider efforts to encourage electrification in the UK.

6. To develop a calendar of useful events in heating decarbonisation and electrification, to attend relevant events or conferences and to ensure that the senior team prioritise the best set of opportunities to raise SIB’s profile and progress leads and partnerships. Through attendance to present the Heat Development Company, answering questions and reporting key feedback, ensuring that internal development work effectively reflects a wide set of views and experiences. To be an accessible and responsive contact point for SIB’s work on heat decarbonisation, taking a creative and inclusive approach to outreach and information sharing.

7. To support the coordination and project management of business development in community energy, heating and cooling, social investment fundraising and capacity building, supporting Business Development colleagues with relevant case studies, customer viewpoints and grassroots experience.

8. To provide regular and timely updates on the development of opportunities in heat decarbonisation and electrification to the senior team. These updates should both support effective information sharing across the organisation, and, in particular, reflect the grassroots and community perspective. This should enable SIB to make the best use of its resources and pursue its strategic priorities in an inclusive and accessible way.

9. To contribute to high quality bid responses for invitations to tender from funders, investors and other key client groups in heating, community energy, decarbonisation and electrification, to ensure that these are well-written and represent stakeholder and grassroots viewpoints.

10. To coordinate and contribute to a clear strategy and objectives for decarbonisation and electrification at SIB.

11. To adopt our continuous improvement and learning ethos.

12. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.

13. To support and contribute to the implementation and delivery of SIB’s strategy.

14. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.

15. To work within the organisation's values, principles, and processes to achieve operational excellence.

Core competencies

• A good understanding of net zero and decarbonisation. A background or experience in working in this area is helpful but not essential.
• Excellent relationship management skills both with internal and external stakeholders.
• Demonstrable experience of working with a wide range of different interest groups including communities and grassroots organisations.
• Effective time management.
• Self-motivated, with high energy and an engaging level of enthusiasm.
• Excellent customer service skills.
• Strong negotiation and influencing skills.
• Excellent Microsoft Office Skills, including Word, Excel and Powerpoint.
• Flexible and adaptable as a team player.
• Excellent attention to detail.
• Excellent written and verbal communication skills
• Commitment to equality, diversity & inclusion

Desirable competencies

• Understanding of the social investment or grant-making market in the UK
• Understanding of community energy schemes

Assistant Director - Communications and Voice

Are you a purpose-driven, senior communicator with leadership experience and a proven track record in policy/external affairs and high-profile media relations?

Can you expertly link strategic communications to business needs and integrate comms with marketing, digital, brand and design?

We have an exciting opportunity for an Assistant Director to lead a newly-integrated Communications and Voice department.

It’s a new role, establishing and leading a talented, multi-disciplinary team in a fast-paced environment.

We’re looking for someone who can build strong relationships, influence decision-makers, and turn strategy into compelling messaging and other content. So, if that’s you – and you’re based within two hours of central London – we’d love to hear from you.

Position:  5963 Assistant Director - Communications & Voice

Location: Home based within 2hrs travel of central London

Hours: Full time 37.5, Monday - Friday 9-5

Contract: Permanent

Salary: £66,961.19 per annum

Closing Date: 23rd February. We reserve the right to close this vacancy early, if enough suitable applications are received. 

Interviews: Thursday 13 and Friday 14 March

The Role

This role can be homebased or hybrid, dependent on proximity to an office. You will need to be based within two hours travel time of central London in order to regularly engage with Parliamentary and other key stakeholders face to face.

As Assistant Director - Communications and Voice, you will be:

• Establishing a newly-integrated team, bringing together colleagues from across the communications and marketing mix

• Leading the team to ensure the charity is a recognised, trusted and nationally prominent voice for victims, and influences required policy reform nationally and locally.

About You

You will need:

• Experience in a senior communications or external affairs role including team leadership, building relationships with Parliamentarians and civil servants, and securing high-profile media coverage

• A proven ability to plan and deliver strategic communications that align with business strategy and result in compelling campaigns and content

• Excellent judgment; a strong track record in reputation and brand management and the ability to integrate external and internal communications with marketing, digital and design

• To be a highly motivated, inspiring leader of people, and a skilled communicator with first-rate writing, editing, and presentation skills.

Please see the attached Job Description and Person Specification for further details once you apply. 

In Return…

Benefits include:

• Flexible and hybrid working options

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays

• £2,800 London weighting (if applicable)

• An extra day off for your birthday

• Pension with 5% employer contribution

• Enhanced sick pay allowances, maternity and paternity payments

• High Street, retail, holiday, entertainment and leisure discounts

• Access to our financial wellbeing hub and salary deducted finance

• Employee assistance programme and wellbeing support

• Ongoing training and support with opportunities for career development and progression.

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. 

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Communications, External Affairs, Marketing, Marketing and Communications, Assistant Director of Communications, Assistant Director of External Affairs, Assistant Director of Marketing, Assistant Director of Marketing and Communications, Communications Manager, External Affairs Manager, Marketing Manager, Marketing and Communications Manager. 

Please note this role is being advertised by NFP People on behalf of our client.           

Prospectus is delighted to be supporting our client as they look to appoint a new Director of Programmes – a key senior leadership role supporting with delivery of their new 5-year strategy at a vital time for oracy education

The organisation is the national oracy education charity. They exist to empower every child to use their voice to thrive in school, work and life. Their work with schools across the country transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Find out more about why oracy is so vital and the impact this charity has.

You will be joining the organisation at an extremely exciting time, both organisationally and in terms of opportunities for oracy in the education system. Since their founding 9 years ago, they have grown to be working with over 1,100 schools annually. In the Spring they will launch their new strategy for 2025-30, with a vision that every child will have access to a high-quality oracy education, in every school, every day. This includes the ambition to grow their network of Oracy Centres of Excellence from 44 to 600 by 2030. The charity has a highly engaged and ambitious team of c. 55 staff, and a projected annual turnover in the current financial year of £3.4m.

The Programmes Directorate (working closely with the Operations Directorate and the Learning, Impact and Influence Directorate) includes teams working on programme design, delivery and the member experience and success of Oracy Schools and Centres of Excellence. All directorates work closely together to make maximum use of evidence and technology in shaping services to schools. Strong relationships in the team, with schools and partners are central to the organisation and key to success in this role.

The successful candidate will be a pro-active, confident and collaborative leader with a deep understanding of the educational landscape, proven expertise in learning design and a track record of delivering high-quality and transformative programmes at scale. You will be a collaborative leader with the ability to communicate and engage with a wide range of stakeholders, both internally and externally. You will be passionate and driven by improving outcomes for children facing socioeconomic disadvantage and champion the power of oracy education to enable every child to thrive.

Live Webinar

A live webinar will be held, and recorded, on 12th February at 9:00am (GMT). This will be an opportunity to learn more about the role and the organisation's new ambitious strategy from the team, and allow candidates to ask any questions. Further details can be found here, as well as the option to register interes

If this description resonates with you, we encourage you to submit your CV in Word format as soon as possible. Suitable candidates will be provided with further details about the role, including a detailed job description.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.