Client Service Manager Jobs in Cambridge
Business Development Officer
(England)
£28,831 per annum (pro rata for part time hours)
(Ref: SUS4246)
Full Time 37.5 hours per week – happy to talk flexible working
Base: Sustrans offices in Bristol with the flexibility to work from home
About the role
This is an exciting opportunity to join Sustrans, the UK’s leading sustainable transport charity. We are looking for a highly organised individual to provide co-ordination and administrative support for Sustrans-wide business development systems, activities.
As the Business Development Officer, you will support colleagues across the organisation bidding for tenders and grant funding, by helping to guide bid submissions through a series of steps, from initial assessment to submission to funder decision.
In this role you will support Project Officers and Senior Managers with all aspects of bid preparation including checking for compliance, proof reading and formatting.
This role requires you to be proactive in researching new potential funding sources and monitoring grant and tender alerts; and you will be expected to manage and further develop a suite of bidding resources.
You will work from a Sustrans office, preferably in Bristol, with the flexibility to work from home, or home-based within reasonable travelling distance from Bristol.
About you
Experienced in providing administrative support and coordinating work in a busy environment, you will be able to communicate and build relationships easily, enabling you to engage with multiple teams and work effectively with colleagues across the organisation.
You will be highly organised, comfortable multi-tasking and working to deadlines, with excellent attention to detail. You’ll use your excellent planning skills to help anticipate and manage potential issues before they arise.
You will have experience of using business development management, client/customer relationship management or contact systems. Ideally you will be familiar with tender procurement portals, grant funding websites and funding sources.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
28 days’ leave per annum plus bank holidays for full-time working
Ability to buy an extra week of annual leave (pro-rata for part-time staff)
Staff volunteer days
24/7 free, impartial and confidential support service
We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
Bike, computer and season ticket loans
Discount benefits
London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
Death in Service benefit – 3 x annual Salary
Family Friendly
Enhanced maternity and paternity pay
Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
Closing date for the receipt of completed applications is 23:59, 19 May 2024
Face to face interviews will take place during the week commencing 03 June 2024
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Harris Hill has a short term temp role for a Marketing and Communications Coordinator to join them ASAP for 1-1.5 months, supporting a leaver and revaluation period.
I am looking for someone who is confident in the following, who could potentially hit the ground running from notes from the previous postholder.
They are as follows:
Wordpress
Mailchimp
Google adds
Graphic design using adobe suite
Social media (FB, Instagram, X)
If you are confident with these programs, the client is certain you will be able to help.
The role will help support a programme of work jointly run between a mental health organisation and the NHS. For a full JD and details, please apply for further information.
This Role is Homebased with Regular Travel to Brighton, Dover and Greenwich and Occasional Travel to Birmingham for Team Meetings.
Are you a communications professional looking for an exciting and rewarding new role? Apply for the Regional Communications Officer job vacancy at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting formerly homeless and socially excluded people by providing a home for as long as it is needed, meaningful work experience in a social enterprise and a sense of belonging and community. There are currently more than 30 Emmaus communities and groups in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
The Regional Communications Officer role is an exciting, varied position working with Emmaus communities located in the South East region of the UK to increase their profile and engage supporters.
You will work closely with the Emmaus communities in your patch to identify their communications needs and plan and deliver a mix of work to help achieve their goals. As part of a wider team, you will also share ideas and draw on each other’s experiences to maximise PR, digital and communications opportunities.
A typical working week within this role can include:
· A weekly meeting with other Regional Communications Officers to catch up and share ideas and work of interest
· A visit to an Emmaus community to conduct interviews and capture photography and video
· Writing and sending press releases
· Scheduling social media content
· Creating graphics and marketing materials using Canva
· Updating community websites using WordPress
This is a part time position working four days per week (30 hours), Monday to Friday.
Within this role, you can be based at home or in an Emmaus community. Wherever you are based, maintaining positive relationships with a wide range of stakeholders is vitally important. The current patch for this role is Emmaus Brighton & Hove, Emmaus Greenwich and Emmaus Dover. Regular travel to these three communities will be required (usually one community visit per week). Travel to team meetings, usually held in Birmingham, and other locations will also be required on occasion.
Who are we looking for?
We require someone with a strong skillset and at least two years’ experience working in a busy communications, public relations or marketing role. Although not essential, knowledge and understanding of homelessness and the charity sector would also be an advantage.
Creativity and passion are a must. You will have a broad range of communications skills, love seeing your creative ideas come to life and keen to develop your skillset within a national homelessness charity.
This is an exciting and rewarding role for someone who thrives working with different people and communities. The successful applicant will be well organised and able to juggle multiple projects, relationships and campaigns.
If you’re passionate about making a difference and seeing a long-lasting impact, then this is the perfect time for you to get involved with Emmaus.
What we offer
· Salary: £27,972 to £30,352 per annum pro rata
· Working hours: 4 days per week (30 hours), Monday to Friday
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days & bank holidays pro rata + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for this role, please complete our application form and equal opportunities monitoring form and email us.
Email address is in the application pack.
Please ensure you refer to the job description and person specification when completing your application form. CVs and posted applications will not be accepted.
The closing date for applications is 10am on Monday 20 May 2024.
Those shortlisted will be invited to an interview conducted via Microsoft Teams w/c Monday 27 May (excluding the bank holiday). If selected for interview, you will be asked to share examples of your past communications work and to conduct a short pre-prepared task based on information we provide. We will also share themes for discussion at the interview in advance.
If you would like to arrange an informal discussion about the role, please email us.
Email address is in the application pack.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency in selecting the best candidate for our roles, all applications are anonymised until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
My client is a leading and pioneering UK health charity. From education to prevention, support and counselling to political campaigning, they deliver a wide range of services to people across the country.
Currently in the middle of a major transformation programme, they are keen to secure some additional resource for the busy finance team that can lead them through year end.
Key responsibilities will include:
- Preparation of year end statutory accounts – financial reporting and analysis, trial balance, P&L and balance sheet.
- Working with finance colleagues on information required for internal and external stakeholder reporting.
- Responsible for preparing analysis to support the statutory disclosures.
- Handling external audit queries with auditors.
The successful candidate will be fully qualified and have experience of preparing accounts for year end in the charity sector. A good level of Excel and practical, can-do approach are also essential.
This role has been assessed as inside of IR35. With flexible office working practices, this role can be delivered fully remote.
This is a remote role based from home with travel across England and Scotland required, including overnight stays. Please note that this advert may close early should sufficient applications be received, so early application is advised.
At WithYou we are looking for a Head of Internal Communications to join our organisation. This is a full time, fixed term maternity cover position until August 2025. If you are looking to join a forward thinking, values-driven charity and have the passion and expertise to progress our internal communications offering, we'd love to hear from you.
Reporting into the Executive Director of Marketing and Communications, this role will join our Marketing and Communications directorate, an innovative team of people who are committed to raising the profile of WithYou, our clients and our colleagues. In this role you will lead WithYou’s internal communications and engagement strategy so our people understand and can contribute to our strategy and direction.
You will work to improve communications, engagement and channel delivery across WithYou, leading the journey to a new interactive platform, using a new internal content strategy to inform it. In addition, you will forge strong relationships to coach, influence and provide clear direction and leadership on all internal communications activity, helping to develop and embed a new organisational strategy and other initiatives, with staff insight at the core.
This is a remote role based from home with travel across England and Scotland required, including overnight stays. This is a full time, fixed term maternity cover position until August 2025. The salary for this role is £56,000 - £68,675 per annum.
Join us in our mission to be there for adults and young people experiencing challenges with drugs, alcohol and their mental health. Together, we can enable people to overcome drug, alcohol and mental health challenges and reclaim wellbeing - if you think this could be the career for you, take the first step and apply now to join our amazing team.
REQUIRED SKILLS
We are looking for demonstrable experience in a similar role, with knowledge of the approaches, tools and techniques that support clear implementation of internal communications and engagement. It is essential that you have experience of adapting central messaging for specific audiences, a proven ability to deliver an annual programme of staff events, along with managing effective and accessible channels that encourage an inclusive and supportive culture. This is a busy team, with multiple priorities ongoing and huge plans for the future, so it's important that you are highly organised and able to manage your time effectively.
We want to foster a positive and empowering culture and are looking for someone who can manage and develop a team, and build meaningful relationships with diverse teams and people at the highest levels, exciting them about what internal communications can help them to achieve. A full job description is available on request.
We’re looking for:
- A relevant degree or equivalent experience.
- Strong internal communications and engagement experience.
- Senior internal stakeholder management experience.
- Team management experience.
- Strong copywriting skills and content design experience.
- Digital platform development and rollout experience.
- Strong channel and event management experience.
- Understanding of research and evaluation.
- Strong presentation skills.
- Strategic thinking ability and operational judgement.
- Ability to listen, engage, influence and build relationships.
- Exceptional communications skills and the ability to engage people across a large diverse organisation.
- Ability to work flexible and unsocial hours as required.
- Commitment to the organisation's Guiding Principles and Behaviours.
ABOUT THE COMPANY
Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.
At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.
We provide a free and confidential service without judgement to more than 100,000 people a year.
We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.
We Are WithYou.
BENEFITS
- Competitive salary
- 30 days annual leave, plus bank holidays
- 2 days paid volunteer leave per year
- Auto-enrollment into We Are With You’s pension scheme
- Access to a Blue Light Card - giving you great savings on big high-street and online brands
- Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
- We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
Should you be successful in your application, you will be required to provide 3 years worth of references and where applicable, will need to undergo an enhanced DBS check.
We are seeking a well organised individual to support with the management and development of our foundations, grants and trusts work.
As we enter our seventh year as a charity and our work established within West Wales, we are now getting set to fulfil our mission that all children, wherever they reside in Wales, should be able to access the right support, at the right time.
Our new Foundations, grants and trusts officer will Work closely with the fundraising Officer and wider team and be able to guide and navigate their way through the various ways we need to engage with, apply to and subsequently report back to trusts and foundations; large and small.
The role is offered full or part-time and with the flexibility of office based in Pembrokeshire or working remotely from anywhere within Wales. The role will support our work across Wales and will have regular travel around the country and to meetings in our Pembrokeshire Centre.
Sandy Bear exist to support children, young people and families in the lead up to or following a bereavement across Wales.
Counsellor
This is an exciting opportunity for an experienced counsellor to join the Emotional Support Team in Cornwall. If a 35-hour role is not for you, a blend of part time hours as well as flexible working is available. This can be discussed further at interview.
Position: S11168 Stroke Association - Emotional Support Coordinator/Counsellor
Location: Home-based West Cornwall, with frequent travel across Cornwall required as part of this role (May include team meetings or other work-related meetings)
Hours: Full or part-time hours, 2 x 18 hours per week positions or 1x 35 hours per week position
Salary: Circa £29,900 per annum, pro rata
Contract: This is a fixed-term contract until 31 March 2026. We currently have funding for this contract until 31 March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 26 May 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: week commencing 3 June 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The project funded by the Elwyn Thomas Memorial Fund will deliver an Emotional Support Service as well as through collaborative community working, will result in valuable assets for the community. In the shape of self-sustaining peer and volunteer led support through groups, partnerships and activities.
Reporting to the Emotional Support Service Manager, the team will deliver a professional counselling service to stroke survivors, carers and relatives. Counselling sessions are designed to help clients to develop emotional resilience, readjust to life after stroke and prepare to reintegrate into community life.
Key responsibilities will include:
· Providing one to one counselling to stroke survivors, carers and relatives including those with communication or cognitive difficulties
· Providing counselling sessions in person, on-line or by telephone, throughout Cornwall
· Assessing the appropriateness of counselling for service users by providing emotional needs assessment sessions as well as using appropriate screening/evaluation tools (e.g. PHQ and GAD)
· Managing risk and safeguarding issues in accordance with appropriate legal, ethical and organisational requirements.
About You
You will have:
· An advanced diploma in integrative, humanistic or person-centred counselling/psychotherapy; for example, BACP recognised course or equivalent (i.e. 450 hours skills and theory, 100 hours of supervised practice, 20 hours of personal therapy)
· A minimum of 1 year post qualification supervised clinical practice
· BACP registration (or equivalent) and actively working towards accreditation
· Experience of delivering short-term counselling
· Experience of working with people with cognitive impairment
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. You must live in the West area of Cornwall to fulfil this travel requirement.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Counsellor, Counselling, Psychotherapy, BAC, Stroke Support, Stroke Counsellor, Medical Counsellor, Physical Counsellor, Disability Counsellor, Care, Care and Support, Social Care, Stroke Care, Emotional Support, Aftercare, Rehabilitation.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We’re looking for a Drupal Developer who wants to create technical solutions for our wonderful nonprofit clients.
Who are you?
You’ll be an experienced backend developer with confident programming skills. PHP and Drupal will be your primary tools, but your passion for technology will mean that you keep in touch with modern techniques, platforms and frameworks.
We’re looking for team members that specifically want to work with nonprofits, so experience working for purpose-led organisations would be of great benefit to your application - even if that's as a volunteer. We’re also keen to work with individuals that enjoy a fast-paced agency environment.
As we are a fully remote team, you’ll be self-motivated and have strong prioritisation and time-management skills. We’ll help you manage your workload, but you’ll need to be able to communicate effectively to keep your colleagues up to date.
Essential capabilities:
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Drupal, with a deep understanding of the framework and how to extend it with custom and contributed modules. You’ll know how to write performant code and how to leverage built in caching mechanisms.
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PHP with a deep understanding of object oriented programming principles.
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Experience working with APIs to consume and post data.
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Comfortable writing and working with SQL.
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Git version control and understanding common branching methodologies.
Other skills we are looking for:
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Tooling:
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Composer for managing Drupal projects
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Drush
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DDEV for local development
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Understanding of Docker
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Solr Search Integrations.
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Migrating content from a variety of sources
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Understanding of the upgrade process from Drupal 7 to Drupal 10
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Implemented OAuth and other authentication systems.
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Experience using Platform.sh.
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Automated testing.
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Cloudflare.
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Good understanding of HTML, CSS & JavaScript fundamentals.
Who are Bliss?
Bliss is a digital agency that helps organisations to make the world a better place.
We do this by providing strategy, development and support services to charities and nonprofits, to help them achieve their purpose and meet their objectives.
We were founded in Manchester in 2010, but have been fully remote since 2020 and now have colleagues across the UK and beyond.
Bliss is a certified B Corp™ and Social Enterprise - we’re counted among businesses that are leading a global movement for an inclusive, equitable, and regenerative economy. We are also certified employers with Disability Confident and the Living Wage Foundation.
Bliss is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported. We welcome applications regardless of sex, gender, race, age, sexuality, belief or disability.
Location
Bliss is a fully remote/distributed business, with no central office. You’ll therefore need a comfortable and productive home workspace.
Despite this, we understand the importance and benefits of face-to-face contact, and enable this in several ways. This includes optional quarterly meetups, weekly all-company video calls, and paid access to coworking space.
Values
At Bliss, personal values are as important as experience and skills. If you’re not a good fit for our agency, you won’t enjoy your job, and that’s not good for anyone.
Be Good
We look after each other, the planet, and all humankind.
We’re not selfless, but will choose to do the right thing above all else.
Be Open
We are honest and transparent with our colleagues and clients.
We hope to create friendships from work relationships, gaining trust and respect.
Be Harmonious
We work to the same goals even if we don’t agree individually.
We value collective success as much as we do personal victories.
Benefits
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Flexitime - organise your work around your life.
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Healthcare scheme, including counselling, dental and opticians.
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Accident and accidental death benefit.
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Profit-related bonus.
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Buy / sell holiday scheme.
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Individual annual training budget, plus additional budget for group activities.
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Fully paid quarterly social meetups.
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Holiday loyalty scheme - earn up to 30 holidays per year.
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5% matched contributions on your pension.
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Tax-free working from home allowance to help with energy bills.
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Employee purchase scheme, to help you buy office furniture, headphones and laptop bags.
Some benefits are only available after probation, and can be withdrawn or amended in the future to ensure they are providing value for the team and business. Generally though, we’ll be looking to add and improve these over time.
Bliss is a digital agency that helps organisations to make the world a better place.
The client requests no contact from agencies or media sales.
Viva is an international charity whose vision is for all children to be safe, thriving and learning – living life in all its fullness. We do this by inspiring, supporting and connecting networks of churches and organisations – enabling them to make a bigger, better and longer-lasting impact in the lives of children.
As Viva’s Head of Impact, you will work closely with the Network Partnerships Team Leadership to lead the development of a new approach to Monitoring, Evaluation, Accountability and Learning, with the primary purpose of supporting partner networks to know their impact and share learning with each other. You will enable partner networks and Viva to build, measure and learn together, evaluating the effectiveness of programmes and methodologies, adapting them to ensure desired impact is reached and sharing learning with each other and with other development partners.
You will also work to ensure all programmes funded by Viva are accountable, well-monitored and contribute to our learning environment with clear opportunities to learn and adapt throughout the programme delivery and reporting processes.
Some of your responsibilities will include:
- Shared leadership: You will contribute to strategic decision making as part of the Network Partnerships Leadership Team and be part of shaping the vision and practice of Viva as an organisation from a Christian faith perspective.
- Viva MEAL framework: You will develop and manage a robust MEAL Framework for Viva
- Network health: You will work closely with the Network Partnerships Leadership Team to review Viva’s Network Health Check process and develop a system designed to support partner networks to build strong and sustainable networks
- Reviewing project delivery: You will work closely with Network Coaches to agree the most efficient outworking of the MEAL Framework with the Viva partner networks for projects where Viva has brokered funding.
- Evaluating Viva’s work: You will lead the process of evaluating Viva’s work, including but not limited to needs assessments, baseline survey, final evaluation, data quality audits, collecting monitoring data, network satisfaction surveys, and field supervision.
- Representing Viva: You will at different times and ways represent Viva externally, for example, through speaking in churches, prayer meetings, meeting with other Christian organisations.
This role will suit you if you:
- have at least a Bachelor’s degree in impact measurement or international development with a MEAL module, or a related field
- are experienced in working in Monitoring, Evaluation, Accountability and Learning-related functions or related field
- have experience in project management including grant management and reporting
- are to demonstrate an active Christian faith, with an understanding of the Christian faith and church culture to be able to effectively engage with partner networks and churches
- think creatively and have a growth mindset, willing to challenge established ways of doing things
- enjoy working with people of different nationalities and cultures
- are looking to join a welcoming, creative, supportive and international team
Due to the nature of some of the key responsibilities, there is an Occupational Requirement for the postholder to be a Christian (Schedule 9 to the Equality Act 2010).
This is a part-time role for Viva, based anywhere in the world where Viva can employ you. If based in the UK, the full-time salary range is £36,000 to £40,000 per annum (pro-rata), depending on experience. If you are based outside of the UK, the reward package will be adjusted to reflect the relevant local market and terms and conditions.
The role can be remote, hybrid or office-based where Viva has an office (Hong Kong, UK, Uganda). The post is subject to a satisfactory enhanced DBS check and registration with the DBS Update Service (or police check where possible outside the UK), paid for by Viva.
Take a look at the full job description and person specification in the information pack and, if this is you, then apply today to be part of this incredible work, making a real and lasting difference for children.
To apply, please submit your CV and a covering letter of no more than 2 pages explaining why you are applying for the role and how you are suitable for it. The person specification in the information pack will help you in this.
Please do let us know if you need any assistance or adjustments made as you apply for this role, and we would be happy to help.
Please make sure to specify which country you are based in – to be employed by Viva in that country, you will need the right to live and work there.
The closing date will be midnight (GMT) on Sunday 26 May 2024 and interviews will be held on zoom in the week commencing 10 June 2024.
The client requests no contact from agencies or media sales.
This is a fantastic opportunity for a passionate and driven individual with excellent organisational skills to join our UK-wide Membership Venues Team, who are vital to the success of our Membership Fundraisers and helps the RSPB to raise the funds it needs to reach our ambitious goals to save nature.
Membership Venues Officers
Reference: APR20249075
Location: Flexible in UK - Home-based
Salary: £26,379.00 - £28,319.00 pro rata
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata)
3 full time vacancies are available with various hours and various contract lengths. If a particular contract is of interest, please indicate on your application form.
1 x Fixed term/Full-Time (37.5 hours p/w) - Maternity cover (12 months with possible extension)
1 x Fixed term/Full-Time (37.5 hours p/w) - Secondment cover (12 months with possible extension)
1 x Permanent/Full-Time (37.5 hours p/w)
About the role
You will be responsible for planning and organising a calendar of events for our team to attend, from shopping centres to country shows, high streets to our reserves, and everything in between, so that they can inspire members of the public to become members of the RSPB.
Our aim is to inspire external partners about our attendance at their events or venues. We are looking for someone who is a confident relationship builder with excellent telephone and email manners and communication and negotiation skills. You must have impeccable organisational skills, a keen eye for detail, and be able to manage several tasks at once, recording all key details on our CRM database system daily to ensure that our team of Membership Fundraisers have everything they need to attend their events and venues.
You will be part of a successful and energetic team covering the whole UK. You will work collaboratively with colleagues across the country. This position can be conducted from home, however, occasional travel, including to a local office, reserve or elsewhere in the United Kingdom, will be required.
Benefits:
- 34 days’ annual leave (including BH, which can be worked if desired to get that time back);
- Life Assurance scheme – 5x yearly salary;
- Pension matched up to 7% contribution;
- Confidential assistance programme with a qualified counsellor;
- Sabbatical once every 5 years – up to 4 weeks with an RSPB-approved scheme;
- Annual employee volunteer day – get paid to volunteer with a charity of your choosing;
- Opportunities for career development within various directorates.
What we need from you
Essential skills, knowledge and experience:
- Strong communication and negotiation skills, including customer service skills.
- Effective planning and decision-making skills.
- Geographical understanding of the United Kingdom.
- Solutions focused approach with the ability to overcome setbacks and last-minute changes to get the best outcome for the RSPB.
- Competent in the use of Microsoft Excel, Word, and Outlook.
- Confident in learning about and using new software (eg, CRM database and Fundraising Portal). Training will be provided.
Desirable skills, knowledge and experience:
- Understanding of fundraising and what makes a good fundraising venue.
- Knowledge of potential fundraising venues.
- Experience of relationship development, particularly through cold contacting potential clients and suppliers.
Additional Information
The RSPB reserves the right to extend or make these roles permanent without further advertising.
Closing date: 23:59, Sunday, 2nd June 2024
We will interview as and when applications come in and reserve the right to close the advert once sufficient applications have been received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process, you will be asked to complete a full application form, including evidence of how you meet the skills, knowledge, and experience listed above.
Please do get in contact should you require any reasonable adjustments at the application/interview stage.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their whole selves. To achieve our vision of creating a world richer in nature, we need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
No agencies please.
East Cambridgeshire working from home and in the community
Ref MYP-241
Are you a highly organised, collaborative and compassionate individual with direct or indirect experience of the criminal justice system? Do you have a proven record of supporting young people involved in, or at risk of, entry into the Criminal Justice System?
If so, join St Giles as our Mentor/Facilitator, where you will combine your lived experience of overcoming similar barriers to the client group and your professional experience to provide crucial guidance, support and mentorship to targeted at-risk young people, already within or at high risk of entering the criminal justice system.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this exciting opportunity
As Mentor/Facilitator, your focus will be to oversee the delivery of a vital Mentor Programme to targeted at risk students and young people up the age of 25 years and to establish and maintain positive relationships with each young person to provide emotional support, guidance and mentorship. You will be expected to address each individual’s needs and challenges, utilising personal experiences, local knowledge, professional skills and St Giles’ materials to offer support and intervention, while also assisting each young person with setting and achieving academic, personal, and career goals.
We will count on you to collaborate with professionals to support and develop strategies to minimise the risk to young people and to maintain a trauma informed approach, that recognises and responds to trauma and amplifies the voices and experiences of individuals. Developing positive, pro-social attitudes, behaviour and social skills among those you mentor and supporting and/or co-delivering whole school awareness and professional sessions are also key aspects of the role.
What we are looking for
- Sound knowledge of the challenges and issues facing vulnerable young people
- An understanding and demonstration of professional standards and accountability
- Experience of working collaboratively with multi-agency partners
- Excellent record keeping and good technical literacy of Microsoft Applications
- A commitment to excellent safeguarding practice
- Excellent interpersonal, relationship-building and communication skills, verbal and written
- A flexible, collaborative and professional approach to your work
- Full Driving Licence and your own transport.
Please note this role requires an Enhanced Adult and Children with the Child Barred list.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply, please visit our website via the ‘Apply’ button.
Closing date: 11 pm 21 May 2024
Interview date: 31 May 2024 on Teams.
We have an exciting opportunity for a Caseworker specialising in Domestic Abuse to join the Multi-Crime team in Devon & Cornwall, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is home-based with egular travel to our office in Plymouth & throughout Devon and Cornwall. As a Domestic Abuse Caseworker you will:
- Develop, deliver and monitor safety and support plans for those affected by crime (primarily domestic abuse) who accept ongoing support which will include providing resources, interventions, and information to all service users
- Work alongside and oversee the casework management of a small number of volunteer supporters
- Liaise and actively engage with other local domestic abuse providers to share information on the VS service offer and options for survivors
- Take part in wider VS development around domestic abuse
- Working as part of a team with staff and the volunteer team to provide a seamless service to clients
You will need:
- Understanding of the impact of crime on victims such as domestic abuse, sexual violence, hate crime and anti-social behaviour
- Effective verbal and written communication skills
- Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s)
- Ability to balance competing needs and priorities
- Ability to work independently and as part of a team
- Experience of building effective working relationships across internal and external stakeholders
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role
- Ability to manage a caseload including complex case management
- Ability to use generic IT applications competently.
Please see attached Job Description and Person Specification for further details. When completing your application form, please pay particular attention to the essential shortlisting criteria on the job description as these will inform decisions on who is shortlisted for interview.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.