Client service manager jobs

CONTRACT: Full-time, permanent position, following completion of a 6-month probationary period, with a 35-hour working week.

SALARY: €60,869

LOCATION: The position will be based in Cork Simon’s office, at 4 Lapp’s Quay, Cork city centre. There will be the option of working from home for up to two days per week.

BACKGROUND

Cork Simon Community works in solidarity with men and women who are homeless, offering housing and support in their journey back to independent living. It promotes a socially just society and campaigns for a society without homelessness.

Cork Simon is currently seeking a Senior Corporate Partnerships Officer to join its dedicated team.

THE ROLE

The Senior Corporate Partnerships Officer will play a key role in delivering the corporate fundraising element of Cork Simon Community’s Fundraising Strategy across both Cork and Southeast Simon Communities. The postholder will build on a strong base of warm corporate supporters while developing new partnerships that align with the organisation’s mission to support people experiencing homelessness. The successful candidate will lead the Corporate Partnerships Programme, developing and implementing engagement plans and working closely with colleagues across Services, Communications and Volunteering, as well as key external stakeholders in the region.

The ideal candidate will be a relationship-focused professional with experience developing and managing partnerships or client relationships and a proven ability to work to and achieve targets. They will bring excellent communication, presentation and negotiation skills, along with strong organisational and problem-solving abilities.

If you’re a motivated relationship builder with strong commercial awareness and a passion for creating positive social impact, we’d love to hear from you!

Cork Simon welcomes applications from candidates with relevant experience who may not currently be based in Cork but are willing to relocate, provided they already have the right to live and work in Ireland.

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

Working location: mostly remote work with some travel required. Based in Surrey or Hampshire you will deliver a face-to-face service to clients in their own home or safe meeting place across the Surrey and Hampshire area as well as providing support by Teams, phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

 

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets. 

You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision. 

What we offer:

· A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown) 

· Birthday day off 

· Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri) 

· Enhanced sick pay and compassionate leave 

· Death in service benefit 

· Pension 

· Employee Assistance Programme 

· Clinical supervision and excellent support 

· A rewarding role with purpose 

· Be part of a skilled, friendly team with an engaged Board of Trustees 

· Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to) 

Who we're looking for 

Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, lived experience or any type of casework could make you an ideal candidate. 

Essential Requirements: 

• A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed) 

• Resident in the Surrey or Hapshire area. 

• Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 

· Strong advocacy and research skills to liaise with multiple organisations on behalf of service users. 

• Competency in I.T skills to work remotely. 

Desirable Experience: 

Comprehensive understanding of the processes involved in the criminal justice system and coronial process 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations.  

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview. 

An enhanced DBS check is required due to the sensitive nature of our service. 

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat. 

Location: Sheffield

Salary: £31,600 per annum pro rata plus £802 per annum pro rata essential car user allowance

Contract: Fixed term ending 31st March 2027 – funded by the National Lottery

Hours: Full time – 37.5 per week

Closing date: Monday 17th November 2025 at 11.30 pm

Do you have a good understanding of child development and the needs of homeless families and children plus proven experience of supporting parents and children with complex needs? Then join Shelter as a Children & Families Support Worker and you could soon be playing a vital role aimed at minimising the impact of bad housing, homelessness and exclusion in the Sheffield area.

About the role 

With your own caseload of families, you will act as their key worker within our Family Service and support homeless and poorly housed families to defend their right to a decent home. Your primary focus will be on households where some tailored interventions are required around the needs of the children in order to stabilise their housing situation and enable the family to thrive.

Accordingly, you will provide intensive, tailored support as part of a whole family approach in a 1-2-1 setting and through group work. You will also need to regularly visit clients’ homes, schools and community venues across the city and liaise with other agencies in the community in order to provide a co-ordinated service.

About you 

You have knowledge of child development and a strong understanding of homeless children and families, with experience of supporting parents, children and young people who have complex needs.  You also have knowledge of housing, homelessness and ASB legislation and welfare benefits that affect families and the skills to network and gather information as well as advocacy, negotiation and problem-solving skills.

You will need to be able to demonstrate that you have worked within, or understand, a safeguarding framework, are IT literate and have experience of managing a caseload and can prioritise, organise and set boundaries. With a full driving licence, you will have access to a vehicle for work purposes, an allowance and mileage will be paid.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team 

Shelter Sheffield provide housing advice and support to people across the city, with a focus on emergency homelessness, intensive support for children and families, people experiencing domestic abuse and people with multiple and complex needs. We take a holistic approach to help people deal with interrelated issues that can impact their ability to keep a home and work for systemic changes to prevent homelessness and support over 5000 people every year.

About Shelter 

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply 

You are required to submit a CV and a separate supporting statement to the following points of the ‘About You’ section of the job description of no more than 350 words each.  Please provide specific examples following the STAR format and ensure you demonstrate how you address the following knowledge, experience and behaviours throughout your responses:

1. Your knowledge of;

•Child development and an understanding of the needs of homeless families and children

•And homelessness and housing legislation/ASB legislation/ welfare benefits that affect families.

2.  Your experience of;

•Working within a safeguarding framework and be able to demonstrate your role within this.

3.  Your experience of;

•Supporting parents and children with complex needs and developing parent and child activities, including through play.

4.  How you prioritise diversity and have an inclusive and open mindset

5.  How you enable decision making

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Are you ready to make a real difference in people's lives by providing specialist debt, benefit, and money advice?

This is an exciting opportunity to join Poppyscotland/RBL to help deliver a new Scotland wide service offering benefits, debt and money advice to Scotland’s Armed Forces community.
As a Benefits Adviser, you’ll provide expert advice and representation to beneficiaries on a wide range of welfare benefit issues. Your role will involve supporting individuals through income maximisation, mandatory reconsiderations, and appeals, including representation at tribunal hearings.

What You’ll Do:

- Provide expert advice on welfare benefits, including entitlements, claims, and complex cases like Student Finance and Armed Forces Pensions.
- Support with overpayments, late claims, and backdating, ensuring beneficiaries understand their rights.
- Advocate for beneficiaries with DWP, SSS, Local Authorities, and HMRC, challenging decisions and securing evidence.
- Prepare and represent cases at First-Tier Tribunals, including overpayments and appeals.
- Assess case strengths, potential outcomes, and legal implications, adapting strategies as needed.
- Stay up to date with legislation, case law, and best practices, ensuring accurate advice and representation.
- Escalate cases when necessary, including Upper Tribunal appeals, judicial reviews, and Ombudsman referrals.

Poppyscotland offers a holistic Benefits & Debt Advice Service, with the expectation that the successful candidate will develop knowledge, skills & experience in debt advice (full training and supervision provided) to be able to support clients in both areas of support.

The role is homebased with occasional travel required throughout Scotland. This includes travel to home visits and tribunal locations. In addition, travel to team meetings and training, usually in Edinburgh, is required. You may also be required to attend national BDMA Service annual events held across the UK. We do cover travel expenses.

Living within Scotland area is essential in being able to undertake this role.
This position is also subject to pre-employment checks including an Enhanced PVG check.

What We’re Looking For:

- Proven experience in welfare benefits advice, including entitlements, rates, and calculations.
- Ability to manage a caseload independently, ensuring timely and accurate case administration.
- Proficiency in Microsoft Office, case management systems, and other relevant software.
- Experience handling complex benefit calculations and successfully challenging benefit decisions.

Why join us?
Our self-funded service operates without external constraints, ensuring long-term support. The service is not target driven and instead takes a holistic approach, working alongside other teams to address wider issues like homelessness and complex needs.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Employee benefits include:

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

Poppyscotland/RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Our Client is a UK charity supporting vulnerable women and families facing unexpected pregnancy or pregnancy loss. Through supported housing, a helpline and counselling service, and practical, non-judgemental support, this Charity helps pregnant women, often aged 16-25 and in crisis due to homelessness, abuse, or other trauma, build safer, more stable futures. Guided by universal values of Humanity, Solidarity, Community, Charity and the Common Good, the Charity is growing community fundraising to increase impact nationwide. The team is now looking to appoint a Community Fundraising Lead - Acquisition, and Prospectus is leading the search.

Community Fundraising Lead - Acquisition 

Part time, 21 hours per week over 3 days

Hybrid - Midlands base with frequent travel to supporter locations (Home Counties/Midlands); occasional travel to Leamington Spa Head Office

£28,000-£34,000 per annum (FTE)

The Community Fundraising Lead will recruit, inspire and support volunteers, delivering sustainable income growth while balancing hands-on fundraising with the development of long-term initiatives. Working closely with Marketing and Income Generation teams, you will collaborate on projects, cultivate pipelines and develop leads to maximise fundraising activity and donor acquisition across communities, groups and local businesses.

Reporting to the Head of Fundraising, you will implement a community fundraising strategy across diverse networks; designing engaging activities, stewarding supporters, and leveraging national campaigns and events. You'll champion excellent supporter care, build visibility for Life in local settings, and use data and insights to evaluate performance and scale what works.

The successful candidate will be an ambitious, proactive relationship-builder with experience of community or volunteer-led fundraising. You'll bring creativity and confidence engaging people at all levels, a track record of delivering against income targets, and the organisational skills to juggle multiple projects while maintaining high standards of compliance and supporter experience. Alignment with the Charity's values and mission is essential.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

Job Title: Solicitor / Senior Caseworker

Contract: Permanent. Full time or part time.

Responsible To: Legal Services Director

Salary: £30,000 - £35,000 per annum, dependant on qualifications and experience.

Location: An office base in Llandudno Junction, with a minimum of 3 days per week in the office and outreach work across Gwynedd and Ynys Mon.

About the role

North Wales Community Law is a charity established in 2023 that provides free legal advice to people in North Wales. We have a small team of caseworkers and we want to grow our team to enable us to support more people. This is an exciting opportunity for someone who wants to contribute to our vision to make sure that everyone in North Wales has access to the services and expertise they need to uphold their rights, fight inequality and challenge injustice.

We are looking for a solicitor or experienced caseworker to provide specialist housing or family law casework and advice under the supervision of our Legal Services Director. Based in our offices in Llandudno Junction, the role will involve regular travel to community based outreach clinics in North Wales, particularly Gwynedd and Ynys Mon.

We are particularly keen to hear from people with experience of relevant Welsh housing legislation and qualified solicitors with experience of legally aided civil litigation.

Other benefits include 35 days annual leave pro rata (including bank holidays), company pension and a commitment to investing in your professional development. Wellbeing is a core value of North Wales Community Law, and we recognise that we all thrive when our needs are met. All staff have access to discounts, free financial and legal advice, and health and wellbeing support through our comprehensive employee assistance programme.

About North Wales Community Law

Our vision is that everyone in North Wales has access to the services and expertise they need to uphold their rights, fight inequality and challenge injustice.

North Wales Community Law is an independent, not-for-profit legal charity committed to alleviating poverty, promoting equality, and helping everyone create a fair and just society. We do this by providing free, community based legal advice on issues affecting the day to day lives of people living in North Wales, using the law as a tool for social change, and sharing knowledge and skills across the legal and charity sectors.

Since opening our doors in 2023 we’ve provided expert legal advice to people in need who would otherwise have no access to justice. We’ve formed innovative collaborations with grassroots organisations supporting individuals, and with national charities challenging public bodies.

We have established a national profile across Wales and the UK, championing the legal rights of people in North Wales who are marginalised through poverty, discrimination, or disadvantage. A recently awarded legal aid contract for housing and Welsh Government funding put us in a strong position to challenge injustice and inequality for the communities we serve.

Duties

• To provide legal advice and casework assistance and give appropriate advice and support to clients, managing your own caseload and making applications for public funding as required.
• To liaise with landlords’ and other parties’ representatives, solicitors, other agencies and groups as required.
• To ensure that all casework, advice, and assistance complies with the requirements of the organisation’s processes, accreditations and, where publicly funded, complies with the requirements of the Legal Aid Agency.
• To collate evidence and work in partnership with other advice providers locally and regionally to influence the development of policy and legislation in relation to housing and domestic abuse.
• To undertake outreach work, including liaising with local communities, delivering talks and presentations to groups, and visiting community settings as appropriate. Work from various locations as reasonably required.
• To inform and participate in our public legal education work, to promote North Wales Community Law and a rights-respecting culture in north Wales.
• To actively engage with local community groups and organisations, bringing together our experience, skills and knowledge with that of others, sharing learning wherever possible.
• To prepare reports on your own work for the information of the Trustee Board, funders and other stakeholders, as required.
• To actively contribute to internal meetings, including cascading learning.
• To attend appropriate training courses and maintain readership of relevant publications to maintain and develop professional expertise.
• To support your own and team’s wellbeing and encourage a positive working environment.
• To travel to other locations for the purposes of giving advice, advocacy or for training.
• To carry out a share of administrative tasks including those detailed in the organisation’s Quality Manual.
• To carry out such other duties as may be required.

Person Specification

Essential

• Experience of delivering housing or family law advice and complex casework - advising and supporting clients through the legal system
• Ability to manage a busy caseload, working under pressure and meeting deadlines.
• Experience of legal aid processes, meeting financial targets and time recording requirements using case management systems.
• Good organisational, prioritising and time management skills.
• Experience of team and multi-agency working.
• Excellent listening, verbal and written communication skills including ability to communicate effectively with the organisation’s client group.
• Commitment to sharing learning, skills and knowledge.
• An understanding of and commitment to Equality, Diversity and Inclusion, and its relevance to legal advice.
• Strong commitment to North Wales Community Law’s vision, mission and values.
• Excellent IT skills.

Desirable

• Experience of practicing housing law in Wales
• Experience of delivering advice in other areas of social welfare law
• Experience of civil litigation, representing clients in court
• Sound understanding of the SRA Professional Conduct Rules, SQM standards and Solicitor’s Accounts Rules and ability to apply them as necessary
• Experience of legal aid billing (including certificated work), and an understanding of optimising legal aid income
• Ability in written and spoken Welsh

To Apply

The deadline for applications is 5pm on Friday 14th November 2025.

First interviews will be held online, with second stage interviews in person

Please email, with the job title in the subject line, attaching:

• An up to date CV
• A covering letter, describing how your skills, qualities and experience meet the requirements set out in the Job Description
• A completed Equality Monitoring Form

We recognise the value of diverse perspectives in our work and encourage applications from people of all backgrounds, communities, identities and experiences, including those with personal experience of the inequalities and injustices we seek to address. If you require any reasonable adjustments as part of the recruitment process, please let us know by emailing.

If you would like an informal discussion about the role please email.

We look forward to hearing from you.

Teitl Swydd: Cyfreithiwr Tai / Uwch Weithiwr Achos

Contract: Parhaol. Llawn-amser neu ran-amser.

Atebol i: Cyfarwyddwr Gwasanaethau Cyfreithiol

Cyflog: £30,000 - £35,000 y flwyddyn, yn dibynnu ar gymwysterau a phrofiad.

Lleoliad: Mewn swyddfa yng Nghyffordd Llandudno, gydag o leiaf 3 diwrnod yr wythnos yn y swyddfa a gwaith allgymorth ar draws Gwynedd ac Ynys Môn.

Gwybodaeth am y swydd

Mae Cyfraith Gymunedol y Gogledd yn elusen a sefydlwyd yn 2023 i ddarparu cyngor cyfreithiol am ddim i bobl yng Ngogledd Cymru. Mae gennym dîm bach o weithwyr achos, ac rydym eisiau tyfu ein tîm er mwyn i ni allu cefnogi mwy o bobl. Dyma gyfle cyffrous i rywun sydd eisiau cyfrannu at ein gweledigaeth i wneud yn siŵr bod pawb yng Ngogledd Cymru yn gallu cael gafael ar y gwasanaethau a'r arbenigedd sydd eu hangen arnynt i gynnal eu hawliau, i frwydro yn erbyn anghydraddoldeb, ac i herio anghyfiawnder.

Rydym yn chwilio am gyfreithiwr neu weithiwr achos profiadol i ddarparu gwaith achos a chyngor arbenigol ynglŷn â thai neu gyfraith teulu dan oruchwyliaeth ein Cyfarwyddwr Gwasanaethau Cyfreithiol. Bydd y swydd wedi'i lleoli yn ein swyddfeydd yng Nghyffordd Llandudno, a bydd angen teithio'n rheolaidd i glinigau allgymorth yn y gymuned yng Ngogledd Cymru, yn enwedig yng Ngwynedd ac Ynys Môn.

Rydym yn arbennig o awyddus i glywed gan bobl sydd â phrofiad o ddeddfwriaeth dai berthnasol yng Nghymru a chyfreithwyr cymwys sydd â phrofiad o ymgyfreitha sifil gyda chymorth cyfreithiol.

Mae buddion eraill yn cynnwys 35 diwrnod o wyliau blynyddol pro rata (gan gynnwys gwyliau banc), pensiwn cwmni ac ymrwymiad i fuddsoddi yn eich datblygiad proffesiynol. Mae llesiant yn un o werthoedd craidd Cyfraith Gymunedol y Gogledd, ac rydym yn cydnabod ein bod ni i gyd yn ffynnu pan fydd ein hanghenion yn cael eu diwallu. Mae’r holl staff yn gallu cael gafael ar ostyngiadau, cyngor ariannol a chyfreithiol am ddim, a chymorth iechyd a llesiant drwy ein rhaglen gynhwysfawr o gymorth i weithwyr.

Cefndir Cyfraith Gymunedol y Gogledd

Ein gweledigaeth yw bod gan bawb yng Ngogledd Cymru fynediad at y gwasanaethau a’r arbenigedd sydd eu hangen arnynt i gynnal eu hawliau, brwydro yn erbyn anghydraddoldeb a herio anghyfiawnder.

Mae Cyfraith Gymunedol y Gogledd yn elusen annibynnol, nid er elw, sy’n ymroddedig i drechu tlodi, hyrwyddo cydraddoldeb, a helpu pawb i greu cymdeithas sy’n fwy teg a chyfiawn. Rydym yn gwneud hyn drwy ddarparu cyngor cyfreithiol yn rhad ac am ddim yn y gymuned ynghylch materion sy’n effeithio ar fywydau bob dydd pobl sy’n byw yng Ngogledd Cymru, gan ddefnyddio'r gyfraith fel dull o greu newid cymdeithasol, a rhannu gwybodaeth a sgiliau ar draws y sectorau cyfreithiol ac elusennol.

Ers agor ein drysau yn 2023 rydym wedi darparu cyngor cyfreithiol arbenigol i bobl mewn angen na fyddai ganddynt fynediad at gyfiawnder fel arall. Rydym wedi ffurfio partneriaethau cydweithio arloesol gyda sefydliadau llawr gwlad sy’n cefnogi unigolion, a gydag elusennau cenedlaethol sy’n herio cyrff cyhoeddus.

Rydym wedi sefydlu proffil cenedlaethol ar draws Cymru a’r DU, gan hyrwyddo hawliau cyfreithiol pobl yng Ngogledd Cymru sydd ar ymylon cymdeithas oherwydd tlodi, gwahaniaethau, neu anfantais. Mae contract cymorth cyfreithiol a ddyfarnwyd yn ddiweddar ar gyfer tai a chyllid Llywodraeth Cymru yn ein rhoi mewn sefyllfa gref i herio anghyfiawnder ac anghydraddoldeb ar gyfer y cymunedau rydym yn eu gwasanaethu.

Manyleb y Person

Hanfodol

• Profiad o ddarparu cyngor a gwaith achos ym maes tai neu gyfraith teulu - gan gynghori a chefnogi cleientiaid drwy’r system gyfreithiol.
• Gallu rheoli llwyth achosion prysur, gweithio dan bwysau a chwrdd â therfynau amser.
• Profiad o brosesau cymorth cyfreithiol, cyflawni targedau ariannol a gofynion cofnodi amser gan ddefnyddio systemau rheoli achosion.
• Sgiliau trefnu, blaenoriaethu a rheoli amser da.
• Profiad o waith amlasiantaethol a gweithio mewn tîm.
• Sgiliau gwrando, llafar ac ysgrifenedig rhagorol, gan gynnwys y gallu i gyfathrebu'n effeithiol â grŵp cleientiaid y sefydliad.
• Ymrwymiad i rannu dysgu, sgiliau a gwybodaeth.
• Ymrwymiad i gydraddoldeb, amrywiaeth a chynhwysiant, a dealltwriaeth ohonynt, a sut maent yn berthnasol i gyngor cyfreithiol.
• Ymrwymiad cryf i weledigaeth, cenhadaeth a gwerthoedd Cyfraith Gymunedol y Gogledd.
• Sgiliau TG ardderchog.

Dymunol

• Profiad o ymarfer cyfraith tai yng Nghymru
• Profiad o ddarparu cyngor mewn rannau eraill o gyfraith lles cymdeithasol
• Profiad o ymgyfreitha sifil, gan gynrychioli cleientiaid yn y llys
• Dealltwriaeth gadarn o Reolau Ymddygiad Proffesiynol yr Awdurdod Rheoleiddio Cyfreithwyr (SRA), safonau’r SQM a Rheolau Cyfrifon y Cyfreithiwr, a’r gallu i’w cymhwyso yn ôl yr angen.
• Profiad o filio am gymorth cyfreithiol (gan gynnwys gwaith ardystiedig), a dealltwriaeth o optimeiddio incwm cymorth cyfreithiol.
• Gallu siarad ac ysgrifennu Cymraeg

I Wneud Cais

Y dyddiad cau ar gyfer ceisiadau yw 5pm ddydd Gwener 14 Tachwedd 2025.

Bydd y cyfweliadau cyntaf yn cael eu cynnal ar-lein, gyda chyfweliadau’r ail gam yn cael eu cynnal wyneb yn wyneb.

Anfonwch e-bost gyda theitl y swydd yn y llinell pwnc, ac atodi:

• CV cyfredol
• Llythyr eglurhaol yn disgrifio sut mae eich sgiliau, eich rhinweddau a'ch profiad yn bodloni'r gofynion a nodir yn y Disgrifiad o’r Swydd
• Ffurflen Monitro Cydraddoldeb wedi'i llenwi

Rydym yn gwerthfawrogi safbwyntiau amrywiol yn ein gwaith ac yn annog ymholiadau a cheisiadau gan bobl o bob cefndir, cymuned, hunaniaeth a phrofiad, gan gynnwys y rhai sydd â phrofiad uniongyrchol o’r anghydraddoldebau a’r anghyfiawnderau yr ydym yn ceisio mynd i’r afael â nhw. Os oes angen unrhyw addasiadau rhesymol arnoch fel rhan o’r broses recriwtio, rhowch wybod i ni drwy anfon e-bost.

Os ydych chi eisiau sgwrs anffurfiol am y swydd, anfoniwch e-bo.

Gan edrych ymlaen at glywed oddi wrthych.

Our Client is a UK charity supporting vulnerable women and families facing unexpected pregnancy or pregnancy loss. Through supported housing, a helpline and counselling service, and practical, non-judgemental support, this Charity helps pregnant women, often aged 16-25 and in crisis due to homelessness, abuse, or other trauma, build safer, more stable futures. Guided by universal values of Humanity, Solidarity, Community, Charity and the Common Good, the Charity is growing community fundraising to increase impact nationwide. The team is now looking to appoint a Community Fundraising Lead - Acquisition, and Prospectus is leading the search.

Community Fundraising Lead - Acquisition 

Part time, 21 hours per week over 3 days

Hybrid - Midlands base with frequent travel to supporter locations (Home Counties/Midlands); occasional travel to Leamington Spa Head Office

£28,000-£34,000 per annum (FTE)

The Community Fundraising Lead will recruit, inspire and support volunteers, delivering sustainable income growth while balancing hands-on fundraising with the development of long-term initiatives. Working closely with Marketing and Income Generation teams, you will collaborate on projects, cultivate pipelines and develop leads to maximise fundraising activity and donor acquisition across communities, groups and local businesses.

Reporting to the Head of Fundraising, you will implement a community fundraising strategy across diverse networks; designing engaging activities, stewarding supporters, and leveraging national campaigns and events. You'll champion excellent supporter care, build visibility for Life in local settings, and use data and insights to evaluate performance and scale what works.

The successful candidate will be an ambitious, proactive relationship-builder with experience of community or volunteer-led fundraising. You'll bring creativity and confidence engaging people at all levels, a track record of delivering against income targets, and the organisational skills to juggle multiple projects while maintaining high standards of compliance and supporter experience. Alignment with the Charity's values and mission is essential.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Specialist Prison & Probation Advocate

Salary: £27,000 - £29,000 (pro rata)

Location: HMP Bronzefield

Hours: 21 hours per week

Contract: Fixed Term – until 31st March 2027

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Advance Prison Advocate will support sentenced women facing imminent release from custody, providing pre-release support; focused on Accommodation, Finance, debt & benefits, Family & significant others and Social inclusion.

The Prison Advocate will develop a referral pathway with the Offender Management team within the prison, for women to access the service and will work in partnership with the existing service providers operating within the prison. You will co-design a person-centred support and action plan with women accessing support, enabling you to support them to address their needs and any risks in relation to the interventions identified above including providing ‘through the gate support’. The role will combine a casework- based approach, along with a signposting and advice service for the women in custody.

You will have demonstrable experience and understanding of working with women in a challenging multi-agency environment, ideally working with prisoners and/or their families.

You will build strong relationships with the Pre Release teams to ensure clients are able to maintain or access suitable accommodation, finance, benefits and debt, family and social inclusion support including negotiating terms on behalf of the women. Ensure that interventions are responsive to and meet the needs of women from diverse and minoritised backgrounds. This, together with referrals to wider partner organisations in the community, will ensure additional support needs are addressed post-release and continuity of support exists

A car may be desirable for this role, though not essential

About You:

To be successful as the Advance Prison Advocate you will need the below experience and skills:

Knowledge and experience of the criminal justice system obtained through academic study, experience of working in the criminal justice system (or closely associated social system).

The ability and experience as a caseworker delivering gender specific and trauma responsive interventions which support resettlement and rehabilitation of female adults in the criminal justice system whether in the community or in prisons.

You will possess excellent organisational skills, excellent communication skills and be able to work in a prison environment whilst remaining calm.

Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines

You will have the ability to complete trauma informed, support and action plans in collaboration with the woman; to support in addressing their multiple and individual needs and enable them to engage with services, which will result in timely and prescribed outcomes being achieved.

How to apply:

Please apply with a copy of your CV and a cover letter through our website. Interviews will take place on  rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

•  35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• One-week paid carers’ s leave
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

We have an exciting opportunity for a Triage & Early Interventions Officer (TEIO) to join the Hampshire & Isle of Wight West Team working 22.5 hours per week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is offered working from either Southampton Central Police Station. This role is offered as an office-based role.

As a TEIO you will:

• Make calls to offer support to victims of crime, delivering immediate support.
• Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support, which will include providing resources, interventions, and information.
• Use a bespoke case management system to maintain accurate and confidential records and contribute to monitoring information including the collection of outcomes
• Working as part of a team with staff to provide a seamless service to clients

You will need:

• Understanding of the impact of crime on victims such as sexual violence, hate crime and anti-social behaviour
• Effective verbal and written communication skills
• Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
• Ability to balance competing needs and priorities
• Ability to work independently and as part of a team
• Experience of building effective working relationships across internal and external stakeholders
• Personal resilience to manage exposure to highly emotional or sensitive demands of the role
• Ability to use generic IT applications competently.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

Please note that as this post require police vetting, you must have lived in the UK for a minimum of three years prior to application.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Location: Birmingham

Salary: Grade 3 - £31,133 per annum

Contract: Fixed term until April 2026

Hours: Full time – 37.5 hours per week

Closing date: Tuesday 11th November 2025 at 11:30pm

Are you compassionate, proactive and collaborative with experience in housing and homelessness advice and advocacy? If you are looking for an exciting new career opportunity, then join Shelter as a Housing Rights Worker and you could soon be making a real difference to people affected by the housing emergency.

About The Role

This role will be part of our partnership with a leading bank which aims to build financial resilience and break the cycles that lead to financial exclusion and poor financial health negatively impacting people’s housing situations. You will deliver high quality housing advice and advocacy in line with the Birmingham hub’s local community priorities: supporting families experiencing homelessness, improving conditions in the Private Rented Sector and reducing barriers for those experiencing multiple disadvantages.

This will involve working alongside people who are experiencing homelessness and bad housing to identify issues facing local communities.  You will plan and deliver casework to individuals and communities to resolve their housing situation, networking and engaging with community groups, local organisations and individuals to understand local housing issues and raise awareness of housing rights.

About You

You will have the ability to listen to, engage and work with individuals and communities and with all stakeholders, including running group workshops and presentations. You have experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy, with the ability to progress to specialist level knowledge. You will be able to carry out casework related interviews, maintaining detailed case records and offering advice and support to clients so they can make informed decisions as well as deliver group workshops and presentations.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About The Team

In Birmingham hub we specialise in providing housing advice and homelessness work, with a particular focus on families and people experiencing multiple disadvantage. We work in partnership with a range of organisations to improve the underlying systems that prevent people from living securely in suitable, safe, affordable accommodation.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply 

Please click ‘Apply for Job’ on the advert. You are required to submit an online application with responses to the following points in the ‘About you’ section of the job description of no more than 350 words each. These will be labelled as Knowledge, Skills and Experience points on the form. Please provide specific examples following the STAR format:

•Experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy and the ability to progress to specialist level knowledge

•Ability to listen to, engage and work with individuals and communities

•Experience of delivering and/or ability to deliver group workshops and presentations

Please ensure you demonstrate how you address the behaviours below throughout your responses:

•We prioritise diversity and have an inclusive and open mindset

•We create change and align behind our strategy

Below is more information on the STAR method:

• Situation - the situation you had to deal with
• Task - the task you were given to do
• Action - the action you took
• Result - what happened as a result of your action and what you learned from the experience
• The STAR method | National Careers Service

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.