Client services officer jobs in camden town, greater london
Job Title: Programme Coordinator
Line Manager: Managing Director
Location: Clapton, Hackney Contract:
Permanent Salary: £27,000
Hours: Full time/40 hrs per week (occasional evenings/weekends as required)
Pension contribution: 3% Holiday allowance: 25 days + bank holidays.
Who we are
Hackney School of Food is a food education hub in Clapton, Hackney. We work closely with schools and our local community to deliver cooking and growing programmes that build life skills and foster a healthier, more resilient future. Our award-winning teaching kitchen and its productive gardens give children and adults a “seed to spoon” experience. Here, we work with our local community, from school children, to families, to teams, to share with them how food is grown and cooked, as a way to deepen connections to healthy, seasonal ingredients. Set up in partnership with LEAP Federation and Chefs in Schools, we are a Community Interest Company – a not-for-profit social enterprise – with a mission to empower individuals to gain practical skills that inspire healthier habits, connect people across cultures, and support food education at the core of community wellbeing.
Role overview
We’re looking for a proactive and organised Programme Coordinator to help keep our busy calendar of classes, events, and community activities running like clockwork. This is a varied role with a focus on bookings and administration, alongside outreach, communications, and reporting, helping us reach more people, share our story, and measure the difference we make. The role will be onsite at our teaching space in Hackney. You’ll play a really key role in our team, making sure everyone, from our chef educators to our school partners, has the right information at the right time. You’ll coordinate the scheduling of a range of programmes, from weekly school sessions to seasonal events, ensuring each is delivered smoothly, safely and to a high standard. If you thrive on organisation, enjoy variety, and like the idea of working somewhere where no two days are the same, this could be the role for you.
Key Responsibilities
Programme & Administrative Coordination
- Act as the first point of contact for all incoming enquiries via phone, email, and in-person show-arounds.
- Manage and maintain the shared bookings calendar, ensuring schedules are accurate and up to date.
- Coordinate all aspects of school, after-school, and holiday cooking programmes — including outreach, scheduling, and briefing the delivery team.
- Coordinate corporate bookings, including tailored away days, cookery experiences, venue hires, and corporate volunteer days.
- Liaise with clients to understand bespoke requirements and ensure delivery teams are fully briefed.
- Prepare and send booking confirmations, terms and conditions, and collect deposits/payments when required.
- Provide logistical support for event bookings, setting up spaces for activities, ensuring equipment, furniture, and tech are ready.
Outreach & Communications
- Promote programmes to schools, community groups, corporate audiences, volunteers and the public.
- Undertake targeted outreach to recruit participants for funded community programmes, ensuring spaces are filled by priority groups.
- Produce engaging content for social media, newsletters, and the website to shout about what we do.
- Create and update promotional materials using tools such as Canva.
- Use networks, local events, and targeted outreach to grow participation.
- Keep our contact databases up to date.
Monitoring, Evaluation & Reporting
- Keep our Monitoring, Evaluation and Learning framework up to date, recording key data monthly and termly to record and evaluate our impact.
- Maintain accurate participation records across all of our programmes
- Collect and analyse participant feedback to improve delivery and help evaluate our programmes.
- Support the preparation of reports, case studies, and impact stories.
Finance & Administration
- Support financial processes for bookings and programmes, including invoicing, payment tracking, and deposits.
- Assist with budget monitoring for projects and events.
- Ensure accurate financial records are maintained in line with organisational procedures.
About you
Essential
- Strong organisational skills with the ability to manage multiple priorities.
- High attention to detail while working at pace.
- Confident communicator with excellent written and verbal skills.
- Able to work independently, take initiative, and follow tasks through to completion.
- Collaborative, positive, and team-oriented.
- Tech-savvy with experience using calendars, spreadsheets, and digital tools.
- Basic understanding of budgets and financial processes.
Desirable
- Experience in food education, community health, or public health.
- Knowledge of Hackney’s local community and schools.
- Experience managing volunteers.
- Familiarity with Canva or other design tools.
Benefits
- Be part of a pioneering food education hub making a real impact on health, wellbeing and community
- Join a committed team where your ideas are welcomed and you’ll have the chance to shape and grow your role as the organisation evolves.
- 25 days of holiday per year, as well as bank holidays.
- Free onsite lunch provided during term time.
- Ongoing training and development opportunities.
Equal Opportunities and our recruitment process
Hackney School of Food believes in the power of diverse talent to drive innovation and create a strong organisational culture. We actively encourage applications from individuals of all backgrounds and are especially keen to hear from local candidates in Hackney.
Other requirements
As we work with children and young people, an offer of employment will be subject to satisfactory references and DBS clearance.
The client requests no contact from agencies or media sales.
Thank you!
We’re looking for a Finance and Operations star to support the team across finance administration, HR processes, compliance, and operational logistics. You’ll be a key part of the smooth running of the team that enables us to carry out our work making change with young people!
The client requests no contact from agencies or media sales.
Thank you!
Location: Remote (based in England & Wales with occasional travel required for biannual team days in London, termly Support Coach Team meetings in various locations, and twice termly vists to facilitators in various locations). Due to location of regional hubs, we would encourage applications from the Bristol, Liverpool and Manchester areas.
Salary: £28,665 - £30,765 pro rata (£22,932 - £24,612 actual)
Hours of work: 4 days a week (28 hours)
Contract type: Permanent
Why work for Kids Matter?
- Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
- Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
- Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
- Flexible working across weekdays to suit your schedule.
About us
Kids Matter is one of the UK’s fastest growing children’s charities.
Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The Support Coach role involves:
- Supporting volunteer facilitators by coaching them through the opportunities, challenges and obstacles of running a Kids Matter programme
- Training and upskilling facilitators by helping run events and develop new resources
- Working with the wider Kids Matter team to encourage and strengthen Kids Matter’s church partnerships
At Kids Matter, we are committed to delivering effective coaching. All Support Coaches are given the opportunity to go through the coaching accreditation process with ICF to become an Associate Certified Coach (ACC). Kids Matter provides the support and supervision for this to take place, and will cover the cost of the accreditation if the individual remains employed as a Support Coach for the two years following applying for accreditation. If the individual leaves before two years, a percentage of the accreditation cost will be required to pay back.
About you
Are you someone who enjoys coming alongside others, encouraging and challenging them as they learn and grow? Do you have a strong understanding of the disadvantages many families face in the UK? Can you sensitively and effectively communicate with people from a wide variety of backgrounds and experiences? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision to see every child in need raised in a strong family?
Then we would love to hear from you!
How to apply
You can apply for the Support Coach position by clicking ‘Apply via Website’ and completing a copy of our online application form.
The deadline for applications is 4pm Monday 1st September 2025. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Coordinator).
Please see the job pack for more details on the role and application process.
Registered Charity
11 - 20
We exist to reduce the impact of poverty on children in need across the UK.
The client requests no contact from agencies or media sales.
Thank you!
Global Head of Finance
Hybrid: London, Spitalfields & homeworking
Full-Time | Permanent
Salary: Upward of £87, 822, depending on years of experience in a comparable role + Excellent Benefits
*Details of how to apply at the bottom of the advert*
MLC Partners are proud to be exclusively partnering with The Fund for Global Human Rights. This is a pivotal leadership role within the organisation, and an opportunity to contribute your skills within a purpose-driven, values-led organisation that recognises the importance of a people-centred approach to leadership and operations.
The Fund is an international nonprofit that exists to support grassroots human rights activists across the globe, those working with courage and conviction in their communities to create a fairer, more just world. Since 2002, the Fund has channelled more than $165 million in flexible, long-term support to local leaders and organisations on the front lines of change.
At the Fund, finance plays a central role in supporting effective, sustainable human rights work around the world. The organisation is committed to fostering a working environment where people feel respected and supported. Their values of respect, integrity, agility, sustainability, and inclusivity, are embedded in both strategic direction and in day-to-day decision-making.
This is a significant moment for the Fund as it embarks on the next phase of its strategic growth, and following recent organisational reviews, they are building the internal systems and leadership needed to sustain its long-term impact.
The Role
As Global Head of Finance, you will lead a small, dedicated international team, overseeing strategic financial planning, operational excellence, and regulatory compliance across UK and US entities.
You’ll play a key role on the Fund’s management team, ensuring financial integrity, promoting sustainable growth, and partnering across functions to embed strong financial practices organisation-wide.
This is both a strategic and hands-on role, offering the opportunity to guide long-term financial direction while staying closely connected to day-to-day operations and people.
Duties include, but aren’t limited to:
- Financial planning, reporting and strategy: managing annual budget cycle, produce monthly, quarterly and annual finance reports.
- Compliance, Audit and Risk Management: Oversee annual audits for both US and UK entities, support compliance checks and procurement systems meet organisational and donor requirements.
- Investment, Treasury and External Relations: Monitor and management investment and cash accounts across both the US and UK – optimising returns. Managing external banking, investment and lease negotiations, managing annual vendor negotiations and renewals globally.
- Systems optimisation and process improvement.
- Team leadership: Lead and support the finance team, reviewing outputs, resolving issues to support high performance. Oversee financial training to all budget holders to maintain financial literacy and accountability across the organisation.
Essential experience
The successful candidate will possess blends of technical financial expertise with operational leadership with a continuous commitment to purpose-driven work. You will have:
- Professional financial qualification (CPA, ACCA, CIMA or equivalent)
- Senior-level finance experience in an international charity or NGO sector.
- Strong familiarity with both UK SORP and US GAAP.
- Proven extensive knowledge of strategic financial leadership.
- Experience supporting grant management and donor reporting.
- A commitment to human rights, social justice, and inclusive workplaces.
- Mindset for process improvement and cross collaboration and partnership.
- Strong commitment to building and maintaining a diverse and inclusive workplace.
How to Apply/Interview dates
To apply for this role, either apply directly via the Charityjobs link with an updated CV and Cover Letter, or see details on 'How to apply' page on the candidate pack attached, and send details to the specified central inbox. To discuss the role details, please reach out to Annabelle at MLC Partners.
We particularly welcome applications from individuals from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.
- Application closing date: 1st September
- 1st stage interviews (virtual): 17th & 18th September
- 2nd stage interviews (face-to-face in Spitalfields): 25th September
Thank you!
Are you a qualified professional graphic designer looking for a different challenge?
The Office of General Assembly for the United Reformed Church is looking for a graphic designer to cover maternity leave for a period of nine months, from October 2025 to June 2026. The role will work in the small Communications team alongside the Head of Communications and the Editor of Reform magazine.
You are a graduate or holder of equivalent professional qualification in graphic design or illustration and already working within graphic design, with experience of magazine layout, illustration, PC use in design and the ability to use Adobe Creative Suite (CC), Indesign CC, Photoshop CC and Acrobat DC. You have excellent attention to detail and the ability to plan for, and juggle, competing deadlines and priorities whilst remaining calm under pressure. The ability to use AI in design would be distinct advantage.
A portfolio of work will be required as part of the interview process.
We can offer you a flexible and friendly working environment.
If you are interested in working with us and can meet the above requirements, please visit our job page for more information.
Closing date: 12 noon, 29 August 2025
Interviews: 5 September 2025
Registered Charity
51 - 100
Wherever you are on your journey, we are here for you. We are a community that shares Gods love and joy in the hope of making the world a better place
The client requests no contact from agencies or media sales.