Clinical administrator jobs in Westminster, greater london
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Clinical Administrator
Ready to make a difference as a Clinical Administrator? We’d love to hear from you.
Anna Freud is seeking a Clinical Administrator to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a range of staff benefits and you can view them all on our careers page.
In addition to our benefits, working as the Clinical Administrator puts you at the heart of a new community wellbeing service in Ealing, giving you hands-on experience supporting children, families and schools while developing specialist knowledge in evidence-based mental health approaches. You’ll work closely with a multidisciplinary team, build strong professional networks and see the real impact of your contribution. The hybrid set-up offers the best of both worlds with meaningful, relationship-based work on site, paired with focused flexibility when working from home.
What you’ll do
In this role, you’ll provide essential administrative support to a new early-intervention mental health service in Ealing, helping clinicians, families, schools and partner agencies work smoothly together to support children and young people.
- Managing referrals, enquiries and appointment coordination for families, schools and professionals
- Liaising with multi-agency partners and supporting the delivery of workshops, consultations and community interventions
- Maintaining accurate service data, producing reports and ensuring records are kept up to date
- Handling day-to-day team administration, including correspondence, meeting support and general operational tasks
- Representing the service at internal and external meetings and working in line with safeguarding, EDI and organisational policie
What you’ll bring
You’ll be well suited to this role if you’re organised, collaborative and able to work effectively in a busy multidisciplinary setting, supporting services that work directly with children, young people and families.
- Experience working in a busy office setting, ideally within a health, education or voluntary-sector service
- Strong administrative skills, including accurate record-keeping, data collation and producing reports
- Ability to build effective working relationships with families, clinicians and multi-agency partners
- Advanced IT skills across Microsoft Word, Excel, Outlook, Teams and PowerPoint
- Confidence managing sensitive information, prioritising competing deadlines and working both independently and collaboratively
Key details
Hours: Full-time, 35 hours per week: usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible
Salary: £27,040 FTE per annum, plus 6% contributory pension scheme
Location: Ealing Community sites (Greenford Service Centre, Oldfield Lane South, Greenford UB6 9LB) and occasionally at the Anna Freud office, 4-8 Rodney Street, London N1 9JH. There will also be some remote working.
Contract type: Permanent
Next steps
Closing date for applications: midday (12pm), Wednesday, 7 January 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Tuesday, 13 January 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held in-person/remotely on Friday 15 January 2026
How to apply: click on the 'apply now’ button to apply online via our careers page. We are unable to accept CVs and kindly request no contact from agencies.
Registered Charity
501 - 1000
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
Thank you!
Clinical Support Administrator
Salary: Band 3: £27,152.71 - £30,443.60 per annum inclusive.
Contract Type: Permanent, full-time.
Hours of work: 37.5 per week (with occasional weekends).
About the job role
We have an exciting opportunity for a Clinical Support Administrator in our First Contact Team at St Joseph’s Hospice. We are looking for someone who has experience in administration and working in a healthcare environment.
The First Contact Team is a dynamic one-stop service that transforms the way patients and referral agencies access the Hospice’s services. An opportunity has arisen for a full-time Administrator to join the First Contact Team. If you are a successful applicant, you will be part of the team that acts as the first point of contact for the Hospice’s services. You will answer telephone calls from people who may be in difficult and stressful situations, provide advice and signpost to other services or agencies. You will also undertake associated administration and data entry.
The service operates 24 hours over seven days a week for advice, whilst referrals will be taken mainly in daytime hours. You will work 37.5 hours every week. Shift patterns will vary, and you will be expected to cover shifts from Monday through Friday, 8.00 am to 9.00 pm, plus occasional weekends according to the rota.
About you
You will need:
- Effective communication and interpersonal skills
- Substantial experience in a telephone-based call centre environment
- The ability to remain calm whilst working in a pressurised environment
- The ability to deal sensitively and empathetically with people in distress
- The ability to work constructively as part of a team
- The ability to pay close attention to detail, accurate recording and data entry skills
Where you’ll work
St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.
Our specialist palliative care services—delivered at home, in our in-patient unit, and through out-patient clinics—are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.
Why work for us?
- 27 days holiday plus public holidays, increasing up to 33 days with service
- Subsidised café and early access to retail sale events
- Season ticket/Welfare loans
- Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
- Santander cycles discount and cycle to work scheme
- Health Cash Plan and access to the EAP services
Join St Joseph’s team and find out more!
Closing date: 21 December 2025.
Interview date: 5 January 2026.
We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
