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Page 3 of 5
London, Greater London (On-site) 17.32 miles
£36,000 per year
Full-time
Contract or temporary (Fixed term until 31st July 2026 (potential for permanent))
Job description

The Minster Centre is recruiting for a Registry Manager to oversee all aspects of training and course administration from first enquiry to graduation. The ideal candidate must have a high level of organisation; they need to be an adaptable and flexible person who enjoys working on a range of different tasks; they should have excellent teamworking skills and can work independently; and leading a small team, they need to be a confident manager in an education administration environment who thrives in a busy workplace.

Background

The Minster Centre is a registered charity and company and specialist integrative counselling and psychotherapy training provider based in Queens Park, London. We are a leading training provider in the sector and currently have around 400 students attending training courses ranging from open access introductory courses to post-graduate degrees.

Thousands of therapists have trained at the Minster Centre since our inception in 1978 and we have an extensive community. Our courses are accredited by the UKCP (UK Council for Psychotherapy), the BACP (British Association of Counselling and Psychotherapy), and some are validated by Middlesex University. We are also registered with the Office for Students.

The Minster Centre Psychotherapy & Counselling Service (MCPCS) also provides a safe, affordable and professional counselling service to people over the age of 18 who are experiencing a range of difficulties. The service is provided by senior trainees who are in the process of completing their therapy training.

Job summary

The Registry Manager supports all aspects of training and course administration from first enquiry to graduation. This includes introductory courses, professional counselling and psychotherapy qualifications, and MA programmes validated by Middlesex University.  Reporting to the responsible Management Committee Lead, the Registry Manager ensures that we deliver efficient and effective services to support admissions, enrolment, university registration, assessment, progression, HESA data returns, awards, and graduation of our students.

The Registry Manager has line management responsibility for the course administrator, leads on course scheduling, managing student data, organising the Bursaries and Hardship Fund (the Minster Centre Fund), supports key committees, monitors academic progress, and ensures accurate information is presented at Assessment Boards. They will balance day-to-day student matters with supporting the team and working to improve administrative systems.

This is a varied role which is critical for the delivery of The Minster Centre’s strategic objectives and charitable aims. The successful candidate will be educated to degree level, or equivalent, and will have significant relevant experience of administration, ideally within the Higher Education or professional training sectors. A self-motivated person with proven management, communication and interpersonal skills. They will be adaptable, able to work as part of a team, and prioritise a challenging workload.

This role would suit someone who wants to work in the not-for-profit sector and who is looking for a challenging but rewarding place to learn, develop, and grow, within a Higher Education, counselling and psychotherapy training environment.

Main areas of responsibility

The Registry Manager will be responsible for:

Training and course administration

  • Organise course scheduling, communicating with various staff during the process, ensuring rooms can be booked and staff contracts are created.
  • Oversee and support the Live Assessment scheduling and marking procedures.
  • Oversee and support the process for creating student teaching groups.
  • Set and disseminate key dates in the academic calendar including term dates annually.
  • Be able to identify, contribute to, and action improvements to systems, processes and policies.
  • Provide administrative support, including minute taking and any additional administration as required.
  • Maintain a Registry Admin Handbook, with regular review and improvement of systems recorded.

Student support and progression

  • Ensure that students are enrolled on courses and set up on systems accurately.
  • Manage the re-enrolment process between academic years.
  • Oversee the recording of student progression.
  • Liaise with and support the Operations Team in organising the annual Graduation event and ensuring all eligible students receive timely information.

 

Reporting

  • Co-ordinate and support the accurate information recording and preparation for Assessment Boards and liaise with the External Examiner.
  • Oversee and support the various HESA data returns as the liaison Senior Contact and ensure all data is accurate and meets various submission deadlines.
  • Provide accurate statistical information to the Management Committee for inclusion in annual reports.

Staff management and stakeholder liaison

  • Manage the Course Administrator.
  • Work with Admissions, Quality, IT, Finance, Training, and Reception Teams throughout the academic year.
  • Attend regular staff meetings and work with other key staff to market courses.
  • Conduct annual appraisals.
  • Be a key communication link across the staff and student community.
  • Work with other key staff to ensure that information is provided accurately to students, staff, and the public via handbooks, Moodle, and the Minster Centre website.
  • Liaise with Middlesex University at key points in the year.

This is not an exhaustive list of duties and responsibilities. The post holder may be required to undertake other duties which fall within the ambit of the role, in discussion with the Interim Management Committee.

The post holder is expected to comply with all relevant policies, procedures and guidelines of The Minster Centre, including those relating to Equal Opportunities, Health and Safety and the General Data Protection Regulations, and clinical governance including research governance and Codes of Practice/Ethics. 

Application resources
Application Instructions

Candidates must send a cover letter addressing how you meet the person specification.

Posted by
The Minster Centre View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 06 August 2025
Closing date: 01 September 2025 at 10:00
Tags: Training / Learning, Education, Mental Health

The client requests no contact from agencies or media sales.