Coaching jobs in greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Training Facilitator
Location: Our central office in Islington, just a 10 minute walk from Highbury & Islington station. We work in a hybrid way, with a minimum of two days a week spent in the office or at one of our services, along with regular travel to various sites across both inner and outer London. Kindly be aware that step free access is not be available at our central office, and some of our other services.
Salary: £30,900
Shift Pattern: 12 month fixed term contract, 37.5 hours per week, Monday to Friday 09:00 - 17:00. You may be required to work outside these hours and days as required.
About the role
We have an exiting opportunity for a Training Facilitator to join our Talent Development team, part of the wider People and Culture team here at SIG! In this role, you’ll oversee and deliver our specialised training programmes for our staff, residents, participants, and external parties. You'll be at the heart of the full training journey including research training needs, designing and developing training content and delivering sessions both in person and online. No two days are the same.
Some of the key subject areas include:
De-escalation, conflict management, team building, grief and bereavement, housing/Independent living, employability, confidence and self esteem, and resilience
In this role, you'll:
- Support all stages of training and learning from research, planning to creating, delivering and keeping training records up to date whilst managing admin
- Have a good understanding of what care staff need to do their jobs well, whilst making a positive experience for diverse groups (staff, residents, external stakeholders)
- Help bring information come to life, ensuring its engaging for the audience, promoting inclusivity, safeguarding, and a positive learning culture
- Adapt content delivery styles to suit learners from staff to residents and external partners; identifying skills gaps and implementing feedback for improvement
- Deliver training sessions across a variety of locations, including inner and outer London, along with other locations throughout the UK
About you
We are looking for an enthusiastic and confident trainer to support the development and delivery of training across our organisation. An individual that will be a proactive, self-starter, passionate about continuous learning and improvement, with a focus on providing effective, engaging, and tailored training for all stakeholders. We are looking for someone with:
- Knowledge and previous experience within similar type of organisation with a similar portfolio of training needs and services
- Ability to manage multiple projects and training schedules, ensuring smooth delivery and evaluation within a fast paced environment
- Knowledge of Equality, Diversity, and Inclusion, being able to apply this to activities and share knowledge and best practice with others
- Ability to be sensitive and empathetic to others whilst dealing with individual circumstances and maintaining professionalism
- Understanding different cultures, having self awareness, and knowing how to identify personal growth by accepting feedback
- Ability to create an open and safe environment for the full learning experience
- Ability to simplify theoretical concepts to applied learning
- IT Proficiency, ability to learn new software programs, advanced knowledge in Microsoft, including Word, Excel, and Outlook.
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Training Delivery | Learning | Development | Facilitation | Adult Learning | Instructional Design | Staff Training | Resident Training | External Stakeholder Engagement | Soft Skills Training | De-escalation | Conflict Management | Employability Skills | Independent Living | Resilience Building | Housing Support | Care Sector Training | Inclusive Training | Safeguarding | Interactive Learning | In Person Training | Virtual Training | Learning Culture | Evaluation | Training Needs Analysis | Content Design | Training Administration | Learning Technology | Project Management | Communication Skills | Self Awareness | Coaching | Team Development |
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
WOMEN’S HOMELESS SHELTER WORKER (EVENINGS)
Team: Night Shelters
Location: On-site at Glass Door women’s night shelter in West London
Duration: 1 November 2025 to April 2026
Reporting to: Service Manager – Night Shelters
Shifts available:
-
7:00pm to 10:00pm, shifts are available 7 days a week
Pay: £14.50 per hour
Job Purpose
As an Evening Women’s Shelter Worker, you’ll be part of the team running Glass Door’s women’s night shelter. Working alongside other staff and volunteers, you’ll engaged with guests throughout the evening, helping to create a safe, calm, and welcoming space where women experiencing homelessness can rest and be treated with dignity.
You’ll greet guests, support the evening set-up, carry out regular checks around the venue, and offer kind, practical help. When issues arise, you’ll respond calmly — whether that’s offering reassurance, guiding someone through a difficult moment, or addressing challenging behaviour. You’ll record key information so the overnight team and caseworkers can follow up.
Most evenings are steady and focused on guest support, but there can be moments of pressure. Training is provided so you feel confident and prepared. You’ll finish with a clear handover with the overnight team so the shelter runs smoothly through the night.
Job Description
What You’ll Do
You’ll help make sure the women’s night shelter is safe, supportive, and welcoming for everyone staying with us. This is an on-site, evening role. Your main responsibilities will include:
-
Welcoming and supporting guests – Create a friendly, respectful atmosphere and build positive relationships with guests, volunteers, and colleagues.
-
Welcoming and engaging with guests – Take a proactive approach to being present and approachable throughout the evening, starting conversations, offering support, and helping create a safe and respectful atmosphere.
-
Responding to situations – Manage issues as they arise, such as someone feeling unwell, experiencing emotional distress, or challenging behaviour. This may sometimes mean seeking guidance from the Night Shelter Manager or calling emergency services. Training will be provided.
-
Keep the shelter safe and secure – Follow all safety, security, and health & safety procedures and make sure the space stays tidy and free from hazards.
-
Recording important information – Write clear, accurate shift notes and incident reports (if needed) in our In-Form system so colleagues have up-to-date information.
-
Working as a team – Maintain good communication with the Night Shelter Manager volunteers and other colleagues during your shift.
-
Handover to the overnight team – Participate in a brief, handover meeting at the end of your shift so key information is shared.
-
Training and meetings – Attend occasional in-person training sessions, team meetings, or other activities. You may be assigned brief online training to complete on shift from time to time.
-
Work to a rota – Shifts will include evenings at weekends and on public holidays, so flexibility is important.
-
Help with other tasks as needed – From time to time, you may be asked to help with other reasonable tasks that keep the shelter running smoothly.
Person Specification
Essential:
-
A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.
-
Confidence in handling challenging behaviour calmly and respectfully.
-
Good communication skills, both spoken and written.
-
The ability to carry out manual handling tasks such as moving supplies and equipment.
-
Ability to work well as part of a team and support colleagues.
Desirable:
-
Experience working with people experiencing homelessness or other vulnerable groups.
-
The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.
-
A lived experience of homelessness.
-
An understanding of, and commitment to, trauma-informed care.
-
Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.
-
A manual driving licence (helpful if you wish to cover occasional overnight shifts but not required for this role).
Other
-
Employment is subject to a satisfactory enhanced DBS check for adults.
-
You’ll be expected to follow Glass Door’s safeguarding policies and procedures.
-
A commitment to equality, diversity, and inclusion in all aspects of your work.
We value diversity, promote equality, and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
The client requests no contact from agencies or media sales.
Philanthropy Report Specialist
At Compassion, we see the God-given potential in every child. Together with local churches in 29 countries, we work to release children from poverty in Jesus’ name.
As our Philanthropy Report Specialist, your words will help bring this mission to life. You’ll create compelling proposals and reports that inspire generosity, deepen partnerships, and show the transformational impact of projects across the globe.
What you’ll do
-
Research, write, and deliver inspiring funding proposals and reports
-
Create engaging content that connects donors to the impact of their giving
-
Work closely with Philanthropy Managers to tailor communications to individual partners
-
Ensure reports and proposals are accurate, timely, and aligned with Compassion’s ethos and values
-
Support donor engagement by developing creative touchpoints and resources
What we’re looking for
-
A gifted writer with excellent communication and copywriting skills
-
Someone who enjoys research and turning insight into stories that connect
-
Strong attention to detail and organisational skills
-
A practising Christian who shares Compassion’s faith, values, and mission
-
A heart to see children released from poverty in Jesus’ name
Location, hours and benefits
Office-based at Compassion House, Fleet, Hampshire.
*Hybrid working is offered as a benefit. You will work a minimum of 40% of your hours from Compassion House in Fleet, Hampshire, and the office is closed on Fridays. However, we reserve the right to vary those arrangements in future.
Hours: Full-time | 35 hours per week *You will be contracted to work between Monday to Friday, between 09:00 and 17:00.
Apply by
- 10 am on 23 September 2025
- Interviews are expected to begin the week commencing 2 October 2025
This is a unique opportunity to use your gifts and play a vital role in strengthening Compassion UK’s mission. If you’re passionate about seeing children released from poverty in Jesus’ name, this could be your calling.
What we offer in return:
- Flexible and hybrid working. Work-life balance matters.
- Enhanced annual leave. 25 days of annual leave plus bank holidays, with three extra gifted days at Christmas to help you rest and recharge.
- Enhanced Pension scheme. 10% employer contribution to help you plan for the future.
- Private medical and dental cover. Comprehensive health support for you and your family.
- Income protection and life cover. Including 4x salary life insurance and group income protection.
- Enhanced policies. Family-friendly leave, support for carers, and enhanced sickness leave.
- Employee Assistance Programme (EAP). Confidential support through Help@Hand, including counselling, wellbeing resources and staff discounts.
- Specsavers eye care vouchers. Routine eye tests and support for screen-use glasses.
- Electric car scheme. Salary sacrifice scheme to support sustainable travel.
- Time in lieu. Recognising your commitment and flexibility.
- Free parking at Compassion House
- Access to Compassion House gym. With shower facilities to support your wellbeing.
- Access to the Company Shop.
- Celebrating life milestones. We love to celebrate birthdays, weddings, babies and more.
- Tea and Treat Wednesdays. A midweek moment to pause and enjoy together.
- Fully equipped kitchen and breakout areas. Space to relax, connect and refuel.
- Free tea, coffee and fruit in the office
- Hot-desking freedom. Sit where you want, when you want.
- Daily team prayers and devotionals. Time to reflect, worship and grow together.
- Compassion updates and worship events
- Smart casual dress code
- Learning and development opportunities. Grow your skills through training, mentoring and coaching.
- Recognition programmes. Including formal rewards, shout-outs, service awards and more.
We work in 29 countries partnering with 8,600 local churches within communities experiencing poverty.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: 12 Months Maternity Cover
Interviews: 7th and 8th of October
Young people need us more than ever, and at The King’s Trust, you can help make sure we’re there for them. As Head of Individual Giving and Legacies, you’ll play a crucial role in developing two of our key income streams over the next 12 months, inspiring thousands of supporters to back our work and securing long-term pledges that transform futures.
Next year is a particularly exciting one as it’s our 50th anniversary, so you’ll design and deliver powerful campaigns that encourage supporters to give again, attract new donors, and grow legacy commitments year on year. From shaping innovative fundraising products to creating meaningful supporter journeys, your leadership will ensure our donors feel connected, valued, and motivated to continue their support. With a talented team to guide and inspire, you’ll drive creativity, collaboration, and impact, turning generosity into life-changing opportunities for young people across the UK.
Perks for working at The King’s Trust International:
- Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
- Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave and pro rata entitlement for shared parental leave. Receive 8 weeks full pay for paternity leave.
- Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance including compressed hours and hybrid-working (part office - part home based) or working from home options.
- Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
- A free employee assistance programme (EAP) to support your mental wellbeing.
- KTI will contribute 5% of your salary to the workplace Pension Scheme
- Generous life assurance cover (4 x annual salary)
- In-house and external training opportunities available throughout the year
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
About the role
We are looking for a Finance Business Partner to join our Finance and Commercial Directorate. This role is key to providing expert and comprehensive financial management information advice and coaching to the College’s Budget holders and staff to inform fact-based decision making and enable them to achieve their strategic objectives.fin
As Finance Business Partner, you will provide insightful financial support, ensure accurate reporting and act as a trusted advisor to project managers and stakeholders. You will help prepare management accounts, oversee reconciliations and contribute to strengthening the College’s financial stewardship. You will contribute to the Finance Department strategic objectives through leading in agreed projects and policy developments.
This is an excellent opportunity to apply your finance business partnering expertise while building strong professional relationships across the College and supporting our mission to improve healthcare for women and girls worldwide.
Responsibilities:
- Partner with project managers, providing clear and timely financial advice
- Prepare and monitor project budgets, reporting against spend and identifying risks
- Deliver accurate reconciliations and contribute to monthly management accounts.
- Support grant applications and produce reporting packs for funders
- Work with colleagues to improve processes and strengthen financial reporting.
For the full list of key responsibilities, please check the recruitment pack.
About you
This role will suit someone who enjoys working closely with non-finance colleagues, translating numbers into meaningful insights and helping projects succeed.
Requirements:
- Experience in finance business partnering, ideally with exposure to project finance and grant funding
- Proficiency with accounting packages and advanced Excel
- Strong reconciliation and management accounts experience
- Excellent attention to detail and ability to explain financial information clearly
- Collaborative and confident in building strong professional relationships.
We encourage candidates from all backgrounds to apply. If you meet most of the requirements and are enthusiastic about the role, we would love to hear from you.
Our culture and benefits
As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes:
-
Agile and flexible working environment and free lunch onsite
-
25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
-
10% pension contribution after probation
-
Enhanced wellbeing and family support
-
Interest-free bike and season ticket loans after probation
-
Tailored Learning and Development and study leave
-
Affinity staff networks
-
Life assurance and income protection schemes
-
Lifestyle discounts
For a full list of the benefits we offer, please visit our careers site.
How to apply
- Applications close at 10.00 am on Monday 22 September 2025.
- We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.
We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. To find out more, please see our Diversity Policy and Equal Opportunities Policy.
Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.
About us
The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 18,000 members in the UK and internationally.
We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.
Canine Partners’ mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing. Our amazing dogs bring greater independence and an improved quality of life to their partners, offering security, companionship, and practical help with everyday household tasks.
We are looking for a passionate and innovative individual to join our dedicated Puppy Training Team as a Puppy Trainer. This is an exciting opportunity at a prominent assistance dog charity for a dog training instructor to develop their skills and take on new responsibilities within this rewarding field.
Position: Puppy Training Coordinator
Hours: 22.5 hours per week (3 days per week).
Contract: Temporary Maternity Leave Cover (9 month minimum contract)
Location: Homebased in South Hampshire. This role covers a specified geographical location in the Southeast of England - South Hampshire (purple area on the map attached). There will be regular travel involved in this role to undertake visits, training sessions and to transport dogs and puppies, therefore it is essential that you have a driving licence and appropriate vehicle for work purposes or the ability to travel significant mileage in line with the requirements for the role. See the job description for the area map.
Direct Reports: Puppy Training Volunteers
You will be part of the ambitious puppy team, developing, coordinating, and supporting the puppy training programme. You will have the opportunity to work with and train volunteers in the appropriate care and training of Canine Partners’ puppies. You will work with puppies from eight-weeks to approximately 15-months old, ensuring they receive appropriate socialisation and training before entering our assistance dog training, giving them the foundations to learn how to be life-changing assistance dogs, bringing greater independence and quality of life to people with physical disabilities. A proactive approach is key to maintaining the welfare and behavioural standards for the puppies. All training at Canine Partners follows best practice, positive reinforcement methods and this role is an ambassador for this approach.
About you:
- Experience of working with puppies.
- Good working knowledge of best practice dog training and behaviour.
- Good practical dog handling and training skills.
- Effective interpersonal, communication and relationship building skills.
- Strong administration skills with accurate record keeping.
- Coaching/ Teaching skills.
- Computer literacy/ IT skills (MS Office – minimum requirement basic level)
- Full UK driving licence and use of appropriate vehicle for work purposes.
- Ideally, you may have experience of working with volunteers.
It may be advantageous, but not essential, for you to have a relevant Animal Behaviour and Training Council – Animal Training Instructor (ABTC-ATI) accreditation. Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
Interested?
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
Please note we may interview candidates prior to the closing date. If we find a suitable candidate or receive a high volume of applications, we may close this advertisement prior to the closing date so apply now to ensure you don't miss out! Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.
Closing date: 22nd September 2025
First interviews are scheduled to take place online (via MS Teams) in the week commencing 29th September 2025.
Second interviews are scheduled to place in person the week commencing 6th October 2025.
*Subject to changes.
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
REF-223 525
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.





Team Leader - Night Support
£25,467 - £27,681 per annum
Portsmouth
Permanent, Full Time
Mon & Tues - 4.30pm-12am
Wed - 5pm - 12.30am
Thur & Fri 4pm -12.30am
(30 minute unpaid break included in the hours)
Interview Dates: 2nd and 3rd of October
We have an exciting opportunity for a Team Leader – Night Support to guide and work alongside our dedicated night team, ensuring our clients are safe, supported, and empowered to achieve their goals. In this role, you will help provide not only a home but also the specialist support that enables people to feel valued, secure, and ready to take their next steps in life.
Oakdene delivers person-centred support, to empower clients and support them on their recovery journey.
We have a dedicated and passionate team, who deliver intensive support to clients living in the service. This role requires a proactive, and flexible approach. If you’re passionate about supporting individuals, with complex support needs and a range of mental health needs, then this is the role for you.
If you have an open mind and the drive to succeed, you will thrive at Oakdene, all you need to do is apply!
The role
As our Team Leader, you will support your team to achieve their potential through regular staff supervision, coaching, training, reflective practice and team meetings.
With strong communication skills, you will liaise between the day and night teams to ensure consistency, and you’ll assist with ensuring the service is fully operational and our clients are receiving the appropriate support.
You will support your team to achieve their potential through regular staff supervision, and you will oversee housing management support to clients such as taking in rent, reporting maintenance issues and keeping the service clean and welcoming
In addition, you will adhere to safeguarding responsibilities, following strict policies and procedures, and those of relevant local authorities, ensuring these are always followed. You’ll also help maintain health and safety standards, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures.
Further information:
-
This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
-
This role will require you to work flexibly across several sites when on call
-
This role will require you to work with clients on a one-to-one basis
-
This role will require you to work nights and/or weekends
-
This role will require you to lone work when on call
Our ideal candidate will have:
-
Experience of working in a residential or institutional or similar
-
Excellent communication skills, both verbal and written
-
Clear verbal and written English
-
Good working knowledge of Microsoft Outlook, Excel and Word plus keyboard skills for data inputting
-
Confident and assertive manner
-
Strong team working
-
Ability to respond calmly to crisis
-
Ability to deal promptly with and effectively react to challenging situations
-
Have an interest and genuine concern for homelessness and related issues
Desirable Criteria:
-
Experience of working in a leadership role
-
Understanding of the complex support needs of people experiencing homelessness or those with complex needs
-
Knowledge of voluntary and statutory agencies, housing regulations and the benefits system
-
Understanding of risk assessment and person-centred, outcomes-based delivery
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
Night Shelter Manager
Glass Door Homeless Charity
London, Greater London (On-site)
£19.90 per hour
Part-time (Daily shifts - 5pm to 10pm )
Contract (Six months)
How to apply
Job description
Team: Night Shelters
Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth
Duration: 1 November 2025 to April 2026
Reporting to: Service Manager – Night Shelters
Shifts available: 5:00pm to 10:00pm
Job Purpose
As a Night Shelter Manager, you’ll be the lead staff member for your shift, overseeing the safe and smooth running of one of Glass Door’s seasonal night shelters between November and April.
You’ll work alongside Overnight Homeless Shelter Workers and volunteers on your shift to make sure the shelter is a welcoming, safe, and respectful place for up to 35 guests. Your role is to set the tone for the night: briefing the team before opening, welcoming and inducting new guests, explaining our shelter guidelines, and ensuring everyone knows their responsibilities. You’ll be the first point of contact for any issues during your shift, whether that’s supporting someone in distress, addressing concerns or responding to challenging behaviour.
You’ll also ensure shelter procedures are followed, keep accurate records of attendance and incidents, and maintain clear communication with the casework team so they can follow up with guests. Alongside leading operations, you’ll actively work with guests, volunteers, and colleagues to create a friendly and supportive environment where everyone is treated with dignity.
This role is ideal for someone who can remain calm under pressure, lead a small team confidently, and is committed to supporting people as they work towards ending their homelessness; all while making sure the night shelter runs smoothly from start to finish.
Job Description
As the lead staff member for your shift, you’ll be responsible for the smooth and safe running of the shelter during your working hours. You’ll work closely with Overnight Homeless Shelter Workers and volunteers, setting the tone for the night and making sure everything runs to plan.
Your main responsibilities will include:
-
Leading the shift – Oversee the running of the shelter during your shift, making sure guests, staff, and volunteers are safe and supported.
-
Briefing the team – Hold a short briefing before opening to make sure everyone understands their roles and responsibilities for the night.
-
Welcoming guests – Greet guests warmly, induct new arrivals by explaining shelter guidelines and behaviour expectations, and answer any questions they have.
-
Supporting volunteers – Guide and support the volunteer team, working closely with Volunteer Coordinators to make sure their time is well organised and meaningful.
-
Monitoring wellbeing – Keep an eye on guest welfare throughout the shift, offering support when needed.
-
Responding to issues – Manage any situations that arise, from emotional distress to challenging behaviour or medical emergencies, and call emergency services if necessary. Training will be provided.
-
Overseeing safety and security – Take responsibility for the overall safety and security of the shelter during your shift, ensuring guests, staff, and volunteers are safe and supported at all times.
-
Following procedures – Help make sure the shelter’s policies and procedures are understood and put into practice during the shift.
-
Shift handover – Provide a clear handover at the end of your shift so the overnight team has all the information they need.
-
Shelter van – Drive the van from its parking location to the shelter at the start of the shift, keep it tidy, and carry out basic stock checks before departure, reporting any shortages for restocking.
-
Keeping accurate records – Record attendance, incidents, and observations using our iPad-based In-Form system so colleagues have up-to-date information.
-
Working with the casework team – Share relevant information about guests’ welfare and needs to support follow-up work.
-
Supporting practical needs – Assist the casework team with practical tasks related to guests’ day-to-day needs as requested.
-
Attending meetings and training – Join monthly shelter meetings and other training or team sessions as required.
-
Supervision meetings – Take part in regular supervision meetings with the Service Manager.
-
Pitching in where needed – From time to time, take on other reasonable tasks to help the shelter run smoothly.
Person Specification
Essential:
-
A valid manual driving licence and be willing to drive the Glass Door van.
-
Experience working with people experiencing homelessness or other vulnerable groups.
-
A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.
-
The ability to lead a small team confidently, including during challenging or fast-changing situations, while keeping a calm and professional approach.
-
Confidence in handling challenging behaviour calmly and respectfully.
-
Strong written and verbal communications skills.
-
The ability to carry out manual handling tasks, such as moving supplies and equipment.
Desirable:
-
The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.
-
A lived experience of homelessness.
-
An understanding of, and commitment to, trauma-informed care.
-
Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.
Other
-
Employment is subject to a satisfactory enhanced DBS check for adults.
-
You’ll be expected to follow Glass Door’s safeguarding policies and procedures.
-
A commitment to equality, diversity, and inclusion in all aspects of your work.
We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
The client requests no contact from agencies or media sales.
£28,000 - £30,450 per year
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re looking for a Healthcare Improvement Officer to join our Improvement Programmes Team and help us deliver exciting initiatives that support healthcare professionals to improve prostate cancer services across the UK. Examples of projects supported include work around establishing better Active Surveillance so that more men can avoid unnecessary radical treatment; work to restructure and make faster the diagnostic pathway; work to coordinate with primary care and support earlier diagnosis; new surgical procedures that spare men the burden of incontinence. You can read more about our work on our website.
As Healthcare Improvement Officer, you’ll play a central role in making sure our programmes run smoothly and have maximum impact. You’ll oversee on the logistics and delivery of events across the UK and online, from our Clinical Champions Programme and Clinical Advisory Group meetings to our annual healthcare professional conference. You’ll also oversee recruitment for programmes, manage databases and monitoring systems, and handle financial processes such as invoices and purchase orders, ensuring everything is delivered on time and to a high standard.
Your work will range from planning and scheduling programmes, to procuring resources, preparing materials and helping to facilitate sessions so that participants are fully supported in their learning. You’ll also contribute to quality improvement project development and coordination, working with teams across Prostate Cancer UK to share good practice and expand the reach of our initiatives.
Engagement will be a key part of your role, from maintaining webpages and digital channels to supporting our alumni network through newsletters, communications and opportunities for continued involvement. You’ll help manage our online Clinical Champions learning hub and, with training provided, will also have the chance to coach and mentor clinicians using Insights Discovery (a psychometric tool helping people understand their own and others' behavioural preferences and communication styles).
What we want from you
We’re looking for someone who’s highly organised, comfortable working with people and able to keep several projects moving at once. Strong communication skills are essential, both written and verbal, with the ability to adapt your style to suit different audiences, from clinicians to colleagues across the organisation.
You’ll bring experience in event planning and support, along with project coordination, and you’ll be comfortable managing webpages and creating online content. The role involves building and maintaining strong relationships with a range of stakeholders, including healthcare professionals, colleagues and senior leaders, so collaboration will be second nature to you.
An understanding of the healthcare and/or charity sectors will be valuable, as will experience in presenting and facilitating discussions. You’ll also need excellent organisational skills, with the ability to prioritise effectively when things get busy.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 28th September 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 6th October 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in North Somerset
Position: S11318 Stroke Support Coordinator
Location: Home-based, North Somerset. However, frequent travel will be required as part of this role (to include team meetings or other work-related meetings)
Salary: Circa £27,400 per annum
Hours: Full-time, 35 hours per week
Contract: This is a fixed-term contract until October 2026
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 28 September 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 2 October 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.
The Stroke Support Coordinator will:
- Support new stroke survivors and their carers from hospital discharge into the community.
- Provide personalised information, advice and support.
- Support stroke survivors to make informed lifestyle changes, which will help them to prevent further strokes.
- Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
About You
You will have experience in:
- Experience of providing person centred support to empower vulnerable people or people with a disability or long-term health condition and their carers
- Ability to nurture emotional resilience needed to handle a variety of calls, potentially dealing with complex and challenging situations whilst working in your own home
- Experience in facilitating face to face group work with vulnerable people or people with a disability or long-term health condition.
- Effective listening skills with the ability to communicate clearly and effectively with a diverse audience including anyone experiencing communication difficulties via a combination of face-to-face visits or meetings, telephone calls, emails or letters, and digital methods (such as video calls)
This role requires extensive travel across the geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Delegated Services is a thriving Community Interest Company (CIC) dedicated to being the first-choice partner for the education and community sectors, providing high-quality support services with incredible value.
We are at a pivotal moment in our growth, and we are now seeking an exceptional and visionary Chief Executive Officer to build upon our strong foundations and guide us into a future of even greater impact and support to the Education and Community sectors in the West Country, but with a National reach.
This is a unique opportunity for a passionate and strategic leader to join our dedicated team. We understand the importance of a smooth and effective transition, and as such, the handover process from our current CEO will be carefully phased over 6 months. This period will allow for comprehensive knowledge transfer, relationship building, and a seamless integration into the organisation, ensuring the continued success and stability of Delegated Services.
We are looking for someone who:
-
Has a proven track record of strategic leadership and operational management, ideally within the not-for-profit or social enterprise sector
-
Possesses a deep understanding of governance, financial management, and stakeholder engagement within a CIC framework, building and maintaining effective relationships with a diverse range of stakeholders, for example, demonstrating working experience with School/MAT CEOs, Leaders, Headteachers, etc. knowing how schools work, with preferably some knowledge of the charity sector
-
Is an inspirational communicator, capable of motivating teams, building strong partnerships, and advocating for our mission
-
Is an experienced and skilled professional in our core areas of service, primarily, HS&W
-
Can market and sell the services to potential new customers and negotiate with existing agreement customers, renewal of their arrangements, where applicable, for April and September 2026 and beyond, repeating the process on a rolling basis, and
-
Is committed to our values and passionate about making a tangible difference in education and the community.
If you are ready to take on a significant leadership role within a values-driven organisation and contribute to a legacy of positive change, we encourage you to apply.
Application must be submitted by the end of day deadline: 31st October 2025.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Camberwell, with travel across Southwark / London
Ref SCWS-251
Closing date 23 September 25 at 9am.
Are you a proactive, collaborative and compassionate individual with a proven record of working successfully with people who have multiple and complex needs and supporting them into sustainable employment? Looking for an exciting and rewarding new opportunity?
If so, join St Giles as a Senior Caseworker, where you will primarily be delivering on our Southwark Works provision to adults who are homeless or at risk of homelessness, whilst ensuring that the project delivers high-quality, person-centred, and strengths-based employment interventions that build skills, confidence, and access to sustainable employment.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
You will work with participants to conduct a comprehensive initial assessment of their employment and wider needs, and then co-develop and regularly review action plans, supporting individuals to carry out actions through one-to-one and group motivational advice and guidance. We will also count on you to lead a team of Peer Advisors and Volunteers to deliver flexible and supportive services to individuals with complex needs, aimed at improving their employability and helping them transition into sustainable employment.
You will provide day-to-day supervision, support and guidance to the team, allocating work and carrying out your own direct work with participants, while also organising the promotion of the project, establishing and developing partnerships to create pathways for participants to join the project. Developing excellent relationships with colleagues and local stakeholders and identifying wider local services that can provide support to participants are also key duties.
What we are looking for
- An understanding of current labour market trends and knowledge of employment rights and contract types
- Demonstrable experience managing a caseload of clients with complex needs
- Experience independently addressing safeguarding issues affecting adults
- Skilled in conducting thorough risk assessments and identifying the needs of adults at risk of harm or who may be a risk to others
- Proven ability to work effectively as part of a multi-agency team
- In depth knowledge of homelessness and ability to provide support, information and advice to people experiencing / facing it
- ·Excellent interpersonal, relationship-building and communication skills, verbal and written
- A professional, collaborative and flexible approach to your work
Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced DBS.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment
Closing date: 23 September 2025 at 9a
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Team: Night Shelters
Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth
Duration: 1 November 2025 to April 2026
Reporting to: Service Manager – Night Shelters
Shifts available:
-
7:00pm to 7:15am
-
7:00pm to 8:15am (driver)
-
9:45pm to 7:15am
-
9:45pm to 8:15am (driver)
Pay: £14.50 per hour, or £15.00 per hour when you are the designated driver for that shift.
Job Purpose
As an Overnight Homeless Shelter Worker, you’ll be part of a small, professional team running Glass Door’s night shelters between November and April. Working alongside at least one other staff member, you’ll be awake and engaged throughout the night, supporting up to 35 guests who are experiencing homelessness.
Your role is about creating a safe, calm, and welcoming space where guests can rest, feel respected, and be treated with dignity. You’ll build trust through friendly conversation, keep an eye on everyone’s wellbeing with regular checks, and step in when problems arise – from offering reassurance to someone in emotional distress, to calmly handling challenging behaviour, to calling emergency services if needed.
Most nights are steady and focused on guest support, but there can be moments of pressure. We’ll provide training so you feel confident and prepared. You’ll also help serve a light breakfast in the morning and ensure our equipment is packed and ready for the next night – with one of you driving the van back to base.
If you’re compassionate, calm under pressure, and committed to helping people move forward from homelessness, this role offers the chance to make a real and lasting difference.
Job Responsibilities
What You’ll Do
You’ll be part of the overnight team making sure our night shelters are safe, supportive, and welcoming spaces for everyone staying with us. This is an awake, overnight role, you will be alert and engaged for the whole shift. Your main responsibilities will include:
-
Welcoming and supporting guests – Create a friendly, respectful atmosphere and build positive relationships with guests, volunteers, and colleagues.
-
Staying alert all night – Carry out regular checks around the shelter (every 20 minutes) to make sure guests are safe, and comfortable.
-
Responding to situations – Calmly manage any issues that arise, such as someone feeling unwell, experiencing emotional distress, or showing challenging behaviour. This may sometimes mean calling emergency services. Training will be provided.
-
Keep the shelter safe and secure – Follow all safety, security, and health and safety procedures. This includes locking and unlocking doors and making sure the space stays tidy and free from hazards.
-
Recording important information – Write clear, accurate shift reports and note any concerns or observations. Complete incident forms if needed.
-
Supporting volunteers – Offer direction and guidance to volunteers on shift so everyone works well together.
-
Enforcing behaviour expectations – Address situations where may display challenging behaviour, using a calm and respectful approach, conflict de-escalation training is provided for all staff.
-
Packing and unpacking the van – unload equipment and supplies into the van at the start of the shift and repack at the end of the night. The allocated driver will return the van to base (driver shifts are paid for an extra hour).
-
Restocking supplies – Keep an eye on essentials such as tea, coffee, and toilet paper, and restock from the van when needed.
-
Preparing a simple breakfast – In the morning, help serve drinks, toast, and porridge, and make sure guests are woken from 6am so they can leave by 7am.
-
Tidying and closing down – Gather equipment, pack it away, and ensure nothing is left behind.
-
Training and meetings – Attend occasional in-person training sessions, team meetings, or other activities. From time to time, you may be assigned online training to complete while on shift.
-
Work to a rota – Shifts will include evenings, weekends, and public holidays, so flexibility is important.
-
Help with other tasks as needed – From time to time, you may be asked to help with other reasonable tasks that keep the night shelter running smoothly.
Person Specification
Essential
-
A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.
-
Confidence in handling challenging behaviour calmly and respectfully.
-
Good communication skills, both spoken and written.
-
The ability to carry out manual handling tasks such as moving supplies and equipment.
-
For driver shifts: A valid driving licence for a manual vehicle and be willing to drive the Glass Door van.
Desirable
-
Experience working with people experiencing homelessness or other vulnerable groups.
-
The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.
-
A lived experience of homelessness.
-
An understanding of, and commitment to, trauma-informed care.
-
Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.
Other
-
Employment is subject to a satisfactory enhanced DBS check for adults.
-
You’ll be expected to follow Glass Door’s safeguarding policies and procedures.
-
A commitment to equality, diversity, and inclusion in all aspects of your work.
We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Camberwell with frequent travel across London
Job Ref: SNC-252
Are you a proactive, collaborative and compassionate individual with a proven record of working with and supporting children, young people, or vulnerable adults with neurodiverse conditions in a casework, advocacy, or support role? Looking for an exciting new career opportunity?
If so, join St Giles as a Violence & Exploitation Support Service (VESS) Specialist Neurodiversity Caseworker, where you will play a key role in supporting young Londoners affected by or at risk of exploitation and serious youth violence, with a particular focus on those with neurodiverse conditions such as autism spectrum disorder (ASD), ADHD, dyslexia, and other related challenges
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Our successful candidate will work one-to-one with young people to understand their individual needs, strengths, and challenges, creating tailored support plans that incorporate neurodiversity-informed approaches. You will conduct robust risk and strengths-based needs assessments, prioritising safeguarding and ensuring appropriate interventions and escalation of risks, plus develop and maintain strong relationships with stakeholders.
We will also count on you to make appropriate referrals and signposting to specialist neurodiverse support services and community resources and to advocate with education, health, and social care providers for reasonable adjustments, tailored support, and inclusion for neurodiverse young people. Accurately recording all aspects of work, including action plans, outcomes, and session data, ensuring high-quality case recording, is also an important element of this role, as is efficiently closing cases, identifying appropriate referral routes for ongoing support and crisis management.
What we are looking for
- Proven experience working with children, young people, and/or vulnerable adults, delivering effective interventions that have resulted in positive outcomes
- Experience independently addressing safeguarding issues with children, young people, and adults at risk of violence or exploitation
- Skilled in conducting thorough risk assessments and identifying the needs of young people at risk of significant harm
- Extensive experience of managing a caseload of clients presenting with support needs and achieving set targets for employment outcomes with sensitivity to diverse needs and trauma
- Proven ability to work effectively as part of a multi-agency team
- Excellent IT, interpersonal and communication skills, both verbal and written
- A professional, collaborative and flexible approach to your work
Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Adult and Child with Child Barred List DBS.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment
If you have any queries, or require further support, please visit our website.
Closing date: 22nd September at 9am
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Team: Night Shelters
Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth
Duration: 1 November 2025 to April 2026
Reporting to: Service Manager – Night Shelters
Shifts available:
-
7:00pm to 7:15am
-
7:00pm to 8:15am (driver)
-
9:45pm to 7:15am
-
9:45pm to 8:15am (driver)
Pay: £14.50 per hour, or £15.00 per hour when you are the designated driver for that shift.
Job Purpose
As an Overnight Homeless Shelter Worker, you’ll be part of a small, professional team running Glass Door’s night shelters between November and April. Working alongside at least one other staff member, you’ll be awake and engaged throughout the night, supporting up to 35 guests who are experiencing homelessness.
Your role is about creating a safe, calm, and welcoming space where guests can rest, feel respected, and be treated with dignity. You’ll build trust through friendly conversation, keep an eye on everyone’s wellbeing with regular checks, and step in when problems arise – from offering reassurance to someone in emotional distress, to calmly handling challenging behaviour, to calling emergency services if needed.
Most nights are steady and focused on guest support, but there can be moments of pressure. We’ll provide training so you feel confident and prepared. You’ll also help serve a light breakfast in the morning and ensure our equipment is packed and ready for the next night – with one of you driving the van back to base.
If you’re compassionate, calm under pressure, and committed to helping people move forward from homelessness, this role offers the chance to make a real and lasting difference.
Job Responsibilities
What You’ll Do
You’ll be part of the overnight team making sure our night shelters are safe, supportive, and welcoming spaces for everyone staying with us. This is an awake, overnight role, you will be alert and engaged for the whole shift. Your main responsibilities will include:
-
Welcoming and supporting guests – Create a friendly, respectful atmosphere and build positive relationships with guests, volunteers, and colleagues.
-
Staying alert all night – Carry out regular checks around the shelter (every 20 minutes) to make sure guests are safe, and comfortable.
-
Responding to situations – Calmly manage any issues that arise, such as someone feeling unwell, experiencing emotional distress, or showing challenging behaviour. This may sometimes mean calling emergency services. Training will be provided.
-
Keep the shelter safe and secure – Follow all safety, security, and health and safety procedures. This includes locking and unlocking doors and making sure the space stays tidy and free from hazards.
-
Recording important information – Write clear, accurate shift reports and note any concerns or observations. Complete incident forms if needed.
-
Supporting volunteers – Offer direction and guidance to volunteers on shift so everyone works well together.
-
Enforcing behaviour expectations – Address situations where may display challenging behaviour, using a calm and respectful approach, conflict de-escalation training is provided for all staff.
-
Packing and unpacking the van – unload equipment and supplies into the van at the start of the shift and repack at the end of the night. The allocated driver will return the van to base (driver shifts are paid for an extra hour).
-
Restocking supplies – Keep an eye on essentials such as tea, coffee, and toilet paper, and restock from the van when needed.
-
Preparing a simple breakfast – In the morning, help serve drinks, toast, and porridge, and make sure guests are woken from 6am so they can leave by 7am.
-
Tidying and closing down – Gather equipment, pack it away, and ensure nothing is left behind.
-
Training and meetings – Attend occasional in-person training sessions, team meetings, or other activities. From time to time, you may be assigned online training to complete while on shift.
-
Work to a rota – Shifts will include evenings, weekends, and public holidays, so flexibility is important.
-
Help with other tasks as needed – From time to time, you may be asked to help with other reasonable tasks that keep the night shelter running smoothly.
Person Specification
Essential
-
A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.
-
Confidence in handling challenging behaviour calmly and respectfully.
-
Good communication skills, both spoken and written.
-
The ability to carry out manual handling tasks such as moving supplies and equipment.
-
For driver shifts: A valid driving licence for a manual vehicle and be willing to drive the Glass Door van.
Desirable
-
Experience working with people experiencing homelessness or other vulnerable groups.
-
The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.
-
A lived experience of homelessness.
-
An understanding of, and commitment to, trauma-informed care.
-
Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.
Other
-
Employment is subject to a satisfactory enhanced DBS check for adults.
-
You’ll be expected to follow Glass Door’s safeguarding policies and procedures.
-
A commitment to equality, diversity, and inclusion in all aspects of your work.
We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
The client requests no contact from agencies or media sales.