Collection And Delivery Driver Volunteer Roles

What is the purpose of this role?

Supporting staff to manage the stockroom at the shop in Sutton in Ashfield and the Ransom Wood storage unit. On an occasional basis, to help with collections and deliveries, and transfer of stock between our shops in Sutton in Ashfield and West Bridgford.

What impact does this role have?

This role helps the shop to run efficiently and effectively, to be able to sell products for Age UK Nottingham and Nottinghamshire, which in turn, can be used to allow Age UK Notts to continue to run effective services for older people.

What activities might you be involved in?

• Supporting staff to manage the stock room within the Sutton shop – keeping racking clean and tidy, organising space to maintain good health and safety systems.
• Accepting donations from supporters that visit the shop and encouraging those who are taxpayers to sign up to Gift Aid to increase the value of the donation when sold by 25%.
• Processing items at Ransom Wood storage unit when there is no room to deposit them straight into the shop.
• Travelling with the driver to pick up donated items (furniture, white goods, bric-a-brac, clothing, or a mix of all 4)
• Completing deliveries with the driver to customers’ homes
• Volunteering in line with the Charity’s policies and procedures and adhering to the Volunteer Code of Conduct

What are we looking for?

• The physical ability to lift and move furniture and other stock so applicants should be physically fit and be able to complete these tasks
• A willingness to complete a variety of tasks both in the shop and at the Ransom Wood storage unit.
• An individual who gets on well with people to facilitate good customer service

• Desirable:

• The ability to drive the van if needed (Luton van or equivalent) will be advantageous.
• Own transport to get to Ransom Wood storage unit (public transport is available but takes a long time

For insurance purposes, volunteer drivers are required to be over 21 and under 75

When would you be needed to volunteer?

We are looking for individuals who can volunteer either every Wednesday and/or Saturday between 9.30am and 4.30pm

What training will you be given?

You will be given all the training you need to enable you to carry out your role which will include a thorough induction.

What can you gain from this opportunity?

• The chance to make a difference to older people’s lives

• Ongoing support, ensuring your volunteering experience is a fulfilling and positive one
• A comprehensive training programme
• The opportunity to learn new skills
• Experience to add to your CV
• The opportunity to meet new people and make new friends
• Reimbursement of out of pocket expenses as defined in the Age UK Notts Volunteer Handbook

Additional Information

Please note a Basic DBS (Disclosure and Barring check) is required for this role which will be undertaken by the Charity at no cost to the volunteer, after being offered the role.

***Please note that we don’t offer sponsorship or accept overseas applicants***

As a collection tin volunteer, you will play a vital role in supporting us to raise our profile and fundraise within your community.

You will look after the Magpas Air Ambulance collection tins within a designated area, replacing full tins and returning them to an agreed location. You can also help us by finding new locations in which to place tins. These collection tins are an important part of how we raise money, raising approximately £20,000 per year.

As a collection tin volunteer, you will be expected to:

• Represent Magpas Air Ambulance in a respectful and friendly manner
• Understand the work of Magpas Air Ambulance, having basic knowledge and enthusiasm for our service
• Wear your Magpas Air Ambulance ID badge, ensuring it's visible at all times
• Travel to your collection tins (on two or four wheels). Where motorised vehicles are used, you must hold a full UK driving license, have a road-worthy vehicle with up-to-date road tax, MOT certificate (where applicable) and fully comprehensive insurance.
• Establish the regularity of required tin collections in your area, keep a log of your activities and feedback to the Supporter Care Officer
• Proactively replace full collection tins as needed and deliver them to an agreed location within one working day of collection
• Place new tins in locations within your area, ensuring they are accurately labelled with the location and organisation's name
• Inform the Supporter Care Officer of any new tins placed or any changes, helping us to ensure records are accurate and kept up to date
• Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents
• Recognise, respond to, and report any safeguarding issues or concerns

What to expect from us:

• Regular support and advice from our staff team
• Expenses covered in line with our volunteer policy
• On-the-job training specific to your role
• Events where you can meet other volunteers and share ideas
• Impressive skills to add to your CV and a reference if/when you need it
• The opportunity to meet like-minded people
• We are an equal opportunity organisation and welcome volunteers with diverse abilities



As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community, representing the work of a lifesaving team.

As a driver support volunteer, you will be part of our distribution team, dealing with all the general deliveries and collections from the general public.

Some key traits you will need as a Drivers support Volunteer:

• Are you, sociable, approachable, calm, cheerful, courteous, observant, and welcoming?
• Are you fit and able to lift boxes and furniture items? 
• If you feel you this is something for you, fill in our application form.
• In return we offer a supportive working environment with on-going training and personal development opportunities.

Line manager: Senior Clinical Administrator

Location: Across Croydon, Bromley, Lewisham, Lambeth, Southwark

DBS Level: Enhanced

Age: 18+

Why we need your help

St Christopher’s Community Palliative Care Team provides skilled and compassionate care to patients with any life limiting illness within their homes or place or residence. The team consists of nurses, doctors, heath care assistants, social workers, occupational therapists, complementary therapists and physiotherapists.

We need a team of volunteers, who are comfortable with driving, to support us with collections and deliveries. Volunteers will need to agree to be part of a WhatsApp group for volunteer drivers. Staff will message this group if they need help with a delivery or collection to see if anyone is available to help. If you are available and willing to help with that call for help then the nurse/doctor will talk to you and make all the necessary arrangements.

What specific activities will you in involved in?

· Driving to the home of a current patient or a recently deceased patient and picking up any medical equipment which belongs to St Christopher’s such as Syringe Drivers and bringing them back to St Christopher’s

· Dropping off medication to patients - directly from the team at St Christopher’s or picking up prescriptions from a chemist first.

· Dropping off other resources such as ‘Just In Case’ boxes to patients.

· There may be some simple admin tasks to complete in between collection and delivery requests for those volunteering at weekends

What you can gain from volunteering in this role

• Join an enthusiastic team, meet new people and get more involved in your local community

• Use and develop your skills, enhancing your CV if that is important to you

• Know you are helping dying people in your local community have access to care and support, whenever and wherever they need it.

Training and support provided

• Specific training for the role from a member of staff

• A half day induction for all new staff and volunteers which includes all mandatory training

• Support from the Volunteering team including weekly e-newsletter

• Volunteer handbook and volunteer workbook

• Regular updates and training through MyImpact

What we are looking for

• You must be 18 years old or over to do this role

• Confident in using initiative and undertaking the role without a great deal of direction but also recognising when to ask for help or seek support

• Compassionate listener and clear communicator

• Emotional resilience in the face of the difficult circumstances that can affect people at the end of life

• Ability to respect others’ differences and choices

• Ability to follow our policies and procedures to keep you, patients and families and staff safe

• Ability to maintain professional boundaries and confidentiality.

• Ability to represent St Christopher’s and our values positively

• Willingness to learn, adapt and embrace change when needed

• Ability to follow our policies and procedures to keep you, our staff, our patients and their families safe

Anything else you need to know

• You must provide evidence of a full and clean driver’s license, appropriate car insurance and have access to your own car

• There is a short settling in period to see if the role is right for you

• This role will require pre-volunteering checks, which may include a DBS Check. Having a criminal conviction will not necessarily prevent you from volunteering with us. We assess each situation on an individual basis

• At St Christopher’s we believe that no volunteer should be out of pocket because of their volunteering. The reimbursement of reasonable out of pocket expenses incurred whilst volunteering will help ensure volunteering is accessible to all.

Commitment to volunteering

Signing up to be a volunteer with St Christopher’s Hospice is a big commitment and requires lots of training and support from the organisation. With this in mind, ideally you would be able to volunteer with us for a minimum of a year. We would also ask that you to inform your manager if you are unable to attend your shift with as much notice as possible.

Equality and diversity

St Christopher’s recognises the qualities and strengths that a diverse group of volunteers bring to the organisation and we therefore particularly welcome applications from underrepresented groups within the local communities and from a range of different cultures and backgrounds.

Monday Volunteer Van driver needed! – Hailsham

Would you like to be a part of your local community? Are you looking for a volunteering opportunity? Do you enjoy driving and would like to make a difference? If any of these resonated with you, then you are in the right place!

The role

We are looking for a Monday Volunteer Van driver to support our van team in our Furniture Now! Hailsham store. This role will enable us to run the van on an extra day of the week and maximise the opportunity for furniture collection/deliveries for our charity. We are a donation-based furniture store charity, and donations are vital to the running of our operations. Helping us run the van more often would help us fulfil our mission and make a big difference!

There will always be at least one van assistant (sometimes two) with you on the van. They will support you by directing you to the right location and completing admin work. Full induction and training are provided (some of which you can add to your CV!).

By joining us, you will become part of the Furniture Now! Hailsham store team made up of a Shop Manager, Assistant Manager, van driver, and van assistants as well as volunteers. Free hot beverages and biscuits are always available on-site and you will be able to join our team events!

Shift patterns

We are looking for support on Monday mornings as a priority but would be grateful to receive help anytime. The shift pattern is either a half day (morning shift: 8.30am – 12pm or afternoon shift: 12pm – 4.30pm) or a full day (8.30am – 4.30pm).

Benefits

- Travel expenses are fully covered after 2 hours of volunteering!

- Volunteer discounts are available on all our second-hand stock!

- Taster shifts are available to see if this is the right fit for you.

- Grow your CV with a new experience and a new reference!

- Meet like-minded people and be a part of your local community.

About the Charity

Furniture Now! is an East Sussex chain of charity furniture stores, part of the Now! Charity Group Ltd. We aim to end local poverty and fight for the environment. We act at different levels by making furniture accessible to those most in need through our special two-tier discount, working in partnership with social funds to furnish refugees’ homes, and issuing grants to environmentally and socially focused local actions.

We recently started providing free sanitary products in all 3 of our stores in a bid to end Period Poverty. This is an exciting time to join our charity as we are also about to open a Community Shed in our Hailsham store to provide the local community with a third space, where people can meet, hang out, and upcycle furniture.

Our values

· People Matter: We value people, and their ideas and are committed to listening and acting on them.

· Leading social change: We are driven to improve the quality of life and social mobility for people in our communities.

· Sustainability committed: We care about the environment and consciously take action, actively finding ways to shape local green habits through recycling, reuse, and repair.

Location:

Furniture Now! Hailsham

9 High Street,

Hailsham

 Volunteer Van assistant needed! – Eastbourne

Would you like to be a part of your local community and make a difference? Are you looking for a volunteering opportunity? Do you enjoy being physically active? If any of these resonated with you, then you are in the right place!

The role

We are looking for a Volunteer Van assistant to support our van team in our Furniture Now! Eastbourne store. This role will enable us to support our existing van team and run the van on extra days of the week and maximise the opportunity for furniture collection/deliveries for our charity. We are a donation-based furniture store charity, and donations are vital to the running of our operations. Helping us with the van would help us fulfil our mission and make a big difference!

There will always be a van driver with you, and sometimes a second van assistant as well. Full induction and training are provided ; such as Manual handling (and some of which you can add to your CV!).

By joining us, you will become part of the Furniture Now! Eastbourne store team which is made up of a Shop Manager, Assistant Manager, van driver, and van assistants as well as volunteers. Free hot beverages and biscuits are always available on-site and you will be able to join our team events!

Shift patterns

We are looking for support on Mondays as a priority but would be grateful to receive help anytime of the week! The shift pattern is either a half day (morning shift: 8.30am – 12pm or afternoon shift: 12pm – 4.30pm) or a full day (8.30am – 4.30pm).

Benefits

- Travel expenses are fully covered after 2 hours of volunteering!

- Volunteer discounts are available on all our second-hand stock!

- Taster shifts are available to see if this is the right fit for you.

- Grow your CV with a new experience and a new reference!

- Meet like-minded people and be a part of your local community.

About the Charity

Furniture Now! is an East Sussex chain of charity furniture stores, part of the Now! Charity Group Ltd. We aim to end local poverty and fight for the environment. We act at different levels by making furniture accessible to those most in need through our special two-tier discount, working in partnership with social funds to furnish refugees’ homes, and issuing grants to environmentally and socially focused local actions.

We recently started providing free sanitary products in all 3 of our stores in a bid to end Period Poverty. This is an exciting time to join our charity as we are also about to open a Community Shed in our Hailsham store to provide the local community with a third space, where people can meet, hang out, and upcycle furniture.

Our values

· People Matter: We value people, and their ideas and are committed to listening and acting on them.

· Leading social change: We are driven to improve the quality of life and social mobility for people in our communities.

· Sustainability committed: We care about the environment and consciously take action, actively finding ways to shape local green habits through recycling, reuse, and repair.

Location:

Furniture Now! Eastbourne

3A Courtlands Road

Eastbourne

East Sussex

As an event volunteer you will play a vital role by raising awareness of our services, assisting with fundraising and engaging with the local community.You will represent Magpas Air Ambulance at a wide range of events indoors and outdoors, come rain or shine. You may be assisting with car parking, meeting and greeting, setting up a stall, selling merchandise, engaging the public and answering questions. Magpas Air Ambulance have a presence at over 150 events each year and need reliable, friendly people like you to help us achieve this. At larger events you will be supported by an event lead and we'll always make sure you are prepared and confident, you don't need to have previous experience, just be willing to get stuck in!

As an event volunteer, you will be expected to:

• Represent Magpas Air Ambulance in a respectful and friendly manner.
• Understand the work of Magpas Air Ambulance to secure basic knowledge and enthusiasm for our service.
• Wear your Magpas Air Ambulance ID badge while volunteering, ensuring it's visible at all times.
• Follow the leadership and guidance of the event lead, staff member or event organiser.
• Assist in all event activities in a flexible and friendly manner.
• Have good communication skills and be able to work with other volunteers and staff as part of a team.
• Process the sale of merchandise and take donations.
• Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents.
• Recognise, respond to and report any safeguarding issues or concerns.

What you can expect from us:

• Regular support and advice from our staff team.
• Expenses covered in line with our volunteer policy.
• On-the-job training specific to your role.
• Events where you can meet other volunteers and share ideas.
• Impressive skills to add to your CV and a reference if/when you need it.
• The opportunity to meet a network of like-minded people.
• We are an equal opportunity organisation and welcome volunteers with diverse abilities.



As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community representing the work of a lifesaving team.

As a welcome desk volunteer, you will be the welcoming face of Magpas Air Ambulance at our exciting new base in Alconbury Weald.

You will greet visitors at the centre, addressing any needs whilst giving exceptional customer service. You will contact relevant staff members when appropriate and signpost people into our visitor centre experience. In between greeting guests, you may be taking enquiries, processing the sale of merchandise, taking and counting donations or assisting us with other essential administration tasks.

As a welcome desk volunteer, you will be expected to:

• Represent Magpas Air Ambulance in a respectful and friendly manner
• Understand the work of Magpas Air Ambulance to secure basic knowledge and enthusiasm for our service
• Wear your Magpas Air Ambulance ID badge while volunteering, ensuring it's visible at all times
• Greet visitors, delivering exceptional customer service assistance and providing an overall welcoming environment
• Address visitor questions and needs both over the phone and face-to-face
• Have good communication skills and be able to work with other volunteers and staff as part of a team
• Have an eye for detail and a flexible attitude
• Have a good understanding of computers (Microsoft Office) or the willingness to learn
• Process payments
• Support various administrative duties
• Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents
• Recognise, respond to, and report any safeguarding issues or concerns

What you can expect from us:

• Regular support and advice from our staff team
• Expenses covered in line with our volunteer policy
• On-the-job training specific to your role
• Events where you can meet other volunteers and share ideas
• Impressive skills to add to your CV and a reference if/when you need it
• The opportunity to meet a network of like-minded people
• We are an equal opportunity organisation and welcome volunteers with diverse abilities



As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community representing the work of a lifesaving team.

As an office volunteer, you’ll play a vital role supporting our small fundraising team with administrative and office related duties.

In this role, no two days will be the same! You may be inputting data, making telephone calls, packing and sending out letters, counting donations, preparing stock for events or contacting fellow volunteers to fill our events rota.

As a office volunteer, you will be expected to:

• Represent Magpas Air Ambulance in a respectful and friendly manner.
• Understand the work of Magpas Air Ambulance to secure basic knowledge and enthusiasm for our service.
• Wear your Magpas Air Ambulance ID badge while volunteering, ensuring it's visible at all times.
• Have good communication skills and be able to work with other volunteers and staff as part of a team.
• Have an eye for detail and a flexible attitude.
• Have a good understanding of computers (Microsoft Office) or the willingness to learn.
• Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents.
• Recognise, respond to, and report any safeguarding issues or concerns.

What to expect from us:

• Regular support and advice from our staff team.
• Expenses covered in line with our volunteer policy.
• On-the-job training specific to your role.
• Events where you can meet other volunteers and share ideas.
• Impressive skills to add to your CV and a reference if/when you need it.
• The opportunity to meet a network of like-minded people.
• We are an equal opportunity organisation and welcome volunteers with diverse abilities.

As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community representing the work of a lifesaving team.