Communication assistant volunteer roles in leer, unity
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Gage Mix Radio are looking for presenters! This is a really flexible role, suitable for those looking for something creative. You will host live shows, introduce songs and chat with listeners of Selby’s very own local radio station.
This is an ideal role for somebody creative, who enjoys radio and music. You'll be presenting your own show, so need to be confident and ready to be 'on air'.
As the radio station is new and developing, this is a very flexible role. We will set up time to chat with you about what committment you can offer, and what presenting could look like for you.
UFY is Selby's anchor organisation. We provide advice and support to local charitable, voluntary and community organisations.
The client requests no contact from agencies or media sales.
Wildscreen is a UK-based charity. We connect people with nature through storytelling and democratise the creation of and access to nature’s stories.
We are seeking a purpose-driven, experienced and visionary Chair of the Board of Trustees to lead Wildscreen into its next exciting chapter. The Chair will provide strategic leadership, governance, and support our small but mighty team to ensure the organisation continues to thrive and expand its influence within the international natural history media and environmental not for profit sectors. This role is crucial in guiding Wildscreen’s mission and vision, fostering strong relationships with stakeholders, and ensuring robust financial and operational health.
KEY RESPONSIBILITIES
- Leadership and Governance: Lead the Board of Trustees in ensuring Wildscreen has a clear strategic direction and uses its resources to effectively deliver its charitable objectives. Ensuring the organisation complies with legal and regulatory requirements the Board operates effectively and with high governance standards. Providing leadership and support and appraising the performance of the Chief Executive Officer and where appropriate, other members of the Executive Team. Participating in and ensuring Board induction, training and effectiveness is undertaken and reviewed annually.
- Strategic Planning: Collaborate with the Board, Executive Team, and key stakeholders to develop and implement Wildscreen’ s strategic plan. Drive the organisation’s vision and objectives forward, ensuring alignment with its mission and values.
- Stakeholder Engagement: Act as an ambassador for Wildscreen, fostering strong relationships with key stakeholders, including funders, partners, education and community groups, and sector bodies.
- Financial Oversight: Work with the Board and Executive Team to ensure the financial stability and sustainability of the organisation. Oversee budgeting, financial planning, and risk management processes.
- Fundraising and Development: Support and guide fundraising initiatives, including identifying new opportunities and cultivating relationships with donors, sponsors, and funding bodies.
- Community and Inclusivity: Promote Wildscreen’s commitment to diversity, equity, and inclusion. Encourage programmes and initiatives that engage with diverse audiences and reflect the community’s needs.
- Performance and Evaluation: Monitor and evaluate the performance of the organisation against strategic goals and objectives. Ensure continuous improvement and responsiveness to changing needs in the international media landscape.
ESSENTIAL SKILLS AND EXPERIENCE
- Strategic Leadership: Demonstrable experience in a senior leadership or governance role within a complex organisation, preferably within the creative industries, environmental, purposedriven or not-for-profit sectors.
- Governance Expertise: Strong understanding of governance, with a track record of effectively chairing boards or committees and ensuring accountability and transparency.
- Stakeholder Management: Proven ability to engage, influence, and build relationships with a diverse range of stakeholders, including funders, partners, and community groups.
- Financial Acumen: Solid understanding of financial management, with experience in overseeing budgets, financial planning, and risk management.
- Fundraising Capability: Experience in supporting fundraising activities, identifying funding opportunities, and engaging with donors and sponsors.
- Commitment to Diversity: A strong commitment to promoting diversity, equity, and inclusion, with the ability to champion these values across the organisation and its programmes.
- Passion for Nature and Storytelling: A genuine passion for the power of storytelling with an understanding of the essential role Wildscreen plays in convening important conversations, celebrating the world’s best natural world storytellers and enabling equitable access for all in the UK and internationally.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to inspire, influence, and engage with a wide range of audiences.
- Time and Commitment: The ability to commit sufficient time to fulfil the responsibilities of the role. We estimate a time commitment of 10 days per annum to account for quarterly board meetings, annual away day, monthly CEO support, events, subcommittee meetings (such as governance and finance committee) reading of Board papers and other organisational activities. Occasionally, trustees will be asked to join specific subcommittees or working groups with the wider team and externals where their area of expertise is particularly relevant.
DIVERSITY AND INCLUSION
Wildscreen is an equal opportunities and disability confident employer. We welcome from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity. If you would like any additional support or alternative arrangements during our application process which would make you more comfortable, please do get in touch.
HOW TO APPLY
Please complete the online application form. This includes a couple of questions to outline your suitability and reasons for applying for this role with Wildscreen. You will also be required to upload a CV.
Interviews to be held: Mid-late January 2026
* No agencies, please.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our inpatient ward at Martlets helps us care for our patients and their families. The ward, comprising of two wings, has 14 bedrooms, each with its own en-suite bathroom and access to outside spaces. The rooms are designed to be calming and comfortable. The inpatient ward has a dedicated team of specialist doctors and nurses supported by health care assistants. Some people choose to spend their final weeks with us. However, most patients can go home once we have their symptoms under control.
Our reception desk is the first point of call for all visitors, and we are looking for volunteers to help carry out a range of reception duties ensuring everyone is greeted with a warm welcome. This role is weekend cover only, doing a half day Saturday or Sunday morning or afternoon.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an organised and proactive leader who enjoys bringing people together to achieve meaningful results? Join us as a Volunteer Project Manager and play a key role in coordinating our remote volunteers across multiple teams.
You’ll be at the centre of ensuring projects run smoothly, collaboration stays strong, and our initiatives continue creating impact in youth empowerment and skills development.
About the Role
As a Volunteer Project Manager, you’ll oversee the full project lifecycle — from planning to successful delivery. You’ll coordinate timelines, deliverables, and communication across various volunteer teams, supporting team leads and maintaining project momentum.
This is a great opportunity to strengthen your leadership, coordination, and communication skills in a mission-driven, international environment.
Key Responsibilities
- Oversee and coordinate progress across multiple volunteer teams and projects.
- Plan and manage project timelines, deliverables, and follow-ups.
- Support team leads in maintaining engagement, motivation, and productivity.
- Track progress, analyse outcomes, and provide regular updates to leadership.
- Identify and address challenges to ensure efficient project execution.
- Foster collaboration and effective communication between volunteers and management.
Skills & Qualifications
- Strong organisational and coordination skills.
- Excellent communication and interpersonal abilities.
- Proven experience managing projects or teams (remote experience is a plus).
- Comfortable using digital tools and project management platforms.
- Proactive, detail-oriented, and able to work independently.
- Genuine interest in youth development and social impact.
What You’ll Gain
- Hands-on experience in leadership and project management.
- The opportunity to collaborate with a global, values-driven community.
- Mentorship and guidance from the management team.
- A meaningful role contributing to youth empowerment and skills development.
- A professional reference and recognition for your contribution.
Please note the role is a voluntary position and could be entirely remote. Any incurred reasonable expenses will be paid.
Tackle and reduce youth unemployment by providing with the necessary tools to develop skills, aptitudes, knowledge and self-confidence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you:
Food banks provide three-day emergency food parcels for people in crisis, volunteering in partnership with organisations across the community. Through our social media platforms, we are aiming to gain support for our activity as a food bank and raise awareness in our local community of the drivers pushing people into poverty in order to inspire local people to take action and support us. We are looking for a Social Media volunteer to help oversee and drive this important activity forward and enable us to elevate the voice of food bank staff, volunteers, and those with first-hand experience of hardship.
What you will be doing:
- Lead the development and delivery of our social media and communications plan.
- Prepare a social media calendar of key annual activities for the next 12 months.
- Increase our Social media presence and grow our follower numbers.
- Create regular, innovative and engaging social media posts that reflect our campaigns, key activities, events, and requests for support.
- Engage and interact with our followers, keeping them up to date with activities and developments.
- Follow, reshare, and like posts from our key audiences, ensuring our accounts remain active and relevant Identify new trends we might use to strengthen our position within the community.
- Monthly meetings with the food bank manager to plan our social media activity.
- Once a month, visit our 3 sites to create content and stories.
- 4-6 hours per week
The skills you need:
- Experience and understanding in using social media channels such as Facebook, Instagram, LinkedIn, and Twitter (privately or professionally)
- Ability to think creatively to deliver engaging and authentic online content with accuracy and good attention to detail.
- Strong in your writing skills and able to deliver messages clearly and confidently.
- Ability to operate in a professional manner when communicating online.
- Understanding the need for confidentiality, safeguarding, and data protection.
- Ability to get on with others and be part of a team, as well as being motivated to complete tasks independently
What's in it for you
- Using your existing skills to make a difference
- Meet new people who share your passion to end poverty in the community
- Make a real difference to the running of your food bank
- The opportunity to serve your local community
Disclaimer
We recognise that we have under-represented groups within our team. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as parents or carers who are re-entering volunteering after a career break, people who are LGBTQ+, from Black, Asian, and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become an Enter & View Volunteer
Do you want to help improve local health and social care services?
We’re looking for volunteers who live in Barking and Dagenham and can take a fresh, solution-focused approach to assessing how services are run.
As an Enter & View Volunteer, you’ll:
✔️Receive full training from Healthwatch Barking and Dagenham
✔️Visit health and social care settings to gather feedback from patients and residents
✔️Help identify what’s working well and where improvements are needed
What you’ll need:
❤️Good communication and listening skills
❤️Professionalism, reliability, and empathy
❤️Ability to follow guidance and work as part of a team
Time commitment:
Flexible – you can choose when and how often you volunteer.
All reasonable expenses are reimbursed.
Please get in touch to express your interest and request an application form.
Please complete our application form and send it to us for processing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment by welcoming new members to the group and encouraging participation.
• Supporting group conversations – Instigating dialogue based on eye health related days/events or more interest-based topics.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring group rules are followed and that content is appropriate by alerting managers when inappropriate content is posted or when there is a safeguarding issue.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community by by engaging with the people with sight loss, local and national organisations.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers through regular moderator meetings
Time commitment
• This volunteering role requires a commitment of around 5 hours a week, there is the option to volunteer for a greater number of hours but this isn't essential.
How often will I be needed?
- 5 Hours per Week
Key requirements
- This role requires an enhanced criminal record check and 2 references.
Location
Region
- Yorkshire and the Humber, East Midlands, North West, South East, West Midlands, North East, South West, Greater London
Home based
- This role is home based
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- An understanding and interest in maximising the benefits of social media platforms. A willingness to learn about local services and activities to inform the community as appropriate. Interested in helping people get the information they need. Good communication skills.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for enthusiastic, motivated people who’d like to help raise awareness and vital funds for local projects that make a real difference.
As a Fundraising Volunteer, you’ll support our fundraising activities, from community events and local partnerships to online campaigns. You’ll help inspire support for our programmes that empower people, promote wellbeing and build stronger communities.
This is a flexible, rewarding opportunity for anyone who enjoys connecting with people, being creative and helping a good cause grow.
What You’ll Be Doing
- Supporting the organisation and delivery of fundraising events and activities
- Helping prepare materials such as posters, donation forms and thank-you messages
- Promoting campaigns and community events online or in person
- Engaging with local businesses, schools or groups about partnerships or sponsorships
- Assisting with donation recording and simple reporting tasks
- Helping share stories that highlight how donations make a difference
Skills and Qualities We’re Looking For
- Good communication and interpersonal skills
- Confidence speaking with the public and representing the charity positively
- Creativity and enthusiasm for community fundraising
- Teamwork and reliability
- Basic digital skills (social media or online tools)
- Attention to detail when handling information or donations
What You’ll Gain
- Experience supporting fundraising and community engagement activities
- Opportunities to build confidence and communication skills
- Insight into how charities raise funds and engage supporters
- The satisfaction of helping local projects continue and grow
About Us
We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.
Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.
Safeguarding and Inclusion
We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.
Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.
We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.
A catalyst for overcoming poverty at its root by empowering marginalised people and developing sustainable communities.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Arts at Home brings conversations about art to people as a tool to tackle loneliness and isolation. Volunteers choose artworks in advance of each session to present to the residents, and though a small amount of preparation is required, prior knowledge of art history is not. Instead, the sessions are participatory and informal, with a focus on communication and connection. Often an artwork will spark conversation about something else entirely, with residents and volunteers reminiscing about past experiences, sharing stories and finding common ground!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about supporting people to improve their language and communication skills? Are you working towards a teaching qualification and looking to gain relevant experience?
We are looking for new ESOL volunteers to support our qualified tutors in the classroom. Volunteers play a fundamental role in our classes. All of our classes are led by paid teachers, however, they are also often supported by volunteer teaching assistants.
Whether helping to set up the classroom, supporting participants during group work or offering support and advice on local services, the contribution made by volunteers in our classrooms is vital.
Skills/ experience
- CELTA or similar qualification is desirable
- Teaching experience is desirable
In return, volunteers will have the opportunity to:
- Gain experience of English language teaching in a community setting with a friendly team
- Gain support and advice on professional development for those looking to become an ESOL teacher
Most of our classes are held face to face in West London, with some having a blended / online learning approach with Zoom.
If you are interested please send your CV and cover letter via Charity Jobs and our volunteer coordinator will get back to you. Please let us know your relevant experience, availability and why you would like to support Nova.
Please send your CV along with a cover letter outlining why you would like to support Nova.
Creating the circumstances through which people have the opportunity to achieve their potential & improve quality of life regardless of background.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem.
About the volunteer role
To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:
- Stock preparation volunteer
- Volunteer shop sales assistant
- Volunteer stock generation assistant
- Volunteer window dresser/Merchandiser
- Specialist knowledge volunteer (antiques and collectables)
- Specialist knowledge volunteer (books and entertainment)
- Housekeeping volunteer
Key tasks
There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:
- Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
- Receiving donated items from members of the public
- Sorting, steaming, tagging and preparing donated items for sale
- Creating visually appealing window and in-store displays
- Keeping the shop floor well stocked, clean and coordinated
- Processing sales and serving at the till
- Signing up gift aid donors
- Stock rotation
- Identifying special or valuable items within donated stock
About you
- Passionate about customer servise
- Good communication skills
- Friendly and helpful
- Respectful of others and their diversity
Experience & skills you will gain
- Experience of working as part of a team
- Retail experience
- Stock organisation
- Selling skills
- Customer service skills
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a passionate and creative Social Media & Marketing Volunteer to support our digital presence, raise awareness, and engage with our audience across various platforms. This is a fantastic opportunity to gain hands-on experience in social media marketing while making a real impact on young people’s lives.
What will you be doing?
· Assist in developing and implementing social media strategies to increase engagement and reach.
· Create and schedule content (graphics, videos, and written posts) for BFUK’s primary social media channels including Instagram, LinkedIn, and Facebook..
· Monitor and respond to comments and messages to foster a strong online community.
· Support campaign planning, including fundraising and awareness initiatives.
· Conduct research on social media trends and audience preferences.
· Assist in tracking analytics and performance metrics to optimise content strategy.
· Help with email marketing campaigns and newsletter creation.
· Work collaboratively with the team to ensure branding and messaging consistency.
What are we looking for?
· Enthusiastic about social media, marketing, and making a positive impact.
· Strong written and verbal communication skills.
· Experience with Canva, CapCut or other content creation tools is a plus.
· Familiarity with social media platforms and trends.
· Creative thinker with attention to detail.
· Ability to work independently and meet deadlines.
What difference will you make?
This is an opportunity to make a tangible difference to young people's lives, supporting a small but growing charity.
What will you gain?
· Gain valuable experience in social media marketing for a charitable organisation.
· Receive weekly scheduled mentorship time with our Communications Manager.
· Guidance from our Communications Manager to build your portfolio.
· Flexible remote working environment.
· Receive a reference from an established charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem.
About the volunteer role
To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:
- Stock preparation volunteer
- Volunteer shop sales assistant
- Volunteer stock generation assistant
- Volunteer window dresser/Merchandiser
- Specialist knowledge volunteer (antiques and collectables)
- Specialist knowledge volunteer (books and entertainment)
- Housekeeping volunteer
Key tasks
There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:
- Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
- Receiving donated items from members of the public
- Sorting, steaming, tagging and preparing donated items for sale
- Creating visually appealing window and in-store displays
- Keeping the shop floor well stocked, clean and coordinated
- Processing sales and serving at the till
- Signing up gift aid donors
- Stock rotation
- Identifying special or valuable items within donated stock
About you
- Passionate about customer service
- Good communication skills
- Friendly and helpful
- Respectful of others and their diversity
Experience & skills you will gain
- Experience of working as part of a team
- Retail experience
- Stock organisation
- Selling skills
- Customer service skills
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem.
About the volunteer role
To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:
- Stock preparation volunteer
- Volunteer shop sales assistant
- Volunteer stock generation assistant
- Volunteer window dresser/Merchandiser
- Specialist knowledge volunteer (antiques and collectables)
- Specialist knowledge volunteer (books and entertainment)
- Housekeeping volunteer
Key tasks
There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:
- Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
- Receiving donated items from members of the public
- Sorting, steaming, tagging and preparing donated items for sale
- Creating visually appealing window and in-store displays
- Keeping the shop floor well stocked, clean and coordinated
- Processing sales and serving at the till
- Signing up gift aid donors
- Stock rotation
- Identifying special or valuable items within donated stock
About you
- Passionate about customer servise
- Good communication skills
- Friendly and helpful
- Respectful of others and their diversity
Experience & skills you will gain
- Experience of working as part of a team
- Retail experience
- Stock organisation
- Selling skills
- Customer service skills
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
As part of our Community Support team, you will play a key role in ensuring the fulfilment of our users' needs by sharing information about our services, projects, and activities; this takes place in person, through our digital channels and helpline. Additionally, you will be responsible for keeping up to date information about other services and partner organisations.
The primary challenge faced by the Latin American community is the language barrier, which hinders their comprehension of the UK system and their entitlements. Taking part in the Community Interpreting service, you will support service users in navigating these obstacles, enabling them to establish a more integrated life in the UK.
This is an exciting opportunity for anyone who wants to better understand the challenges faced by the Latin American community in London; use their language skills in a positive and impactful way; and develop valuable administrative and customer service skills in a multicultural, fast-paced organisation.
MAIN TASKS AND RESPONSIBILITIES
● Connecting service users to our services, projects and activities in person or by answering phone calls and emails
● Supporting users with general enquiries, referring them to relevant services within our organisation as well as signposting and referring to external services
● Registering users on our database and keeping accurate records of services offered
● Monitoring internal calendars and appointments
● Sharing useful, up-to-date information with users as instructed by other team members
● Ensuring internal communications, flyers and handouts are up to date
● Interpreting calls for service users and supporting with non-official translations
● Supporting community members with basic application forms
● Liaising with staff in other departments and with external contacts
PERSON SPECIFICATION
● Good verbal and written communication skills in English and Spanish and/or Portuguese
● Ability to work effectively as a member of a team and with a diverse population of service users, staff and partners
● A caring, sensitive and non-judgemental approach
● Ability to cope with stressful and emotionally challenging issues
● Professionalism to handle sensitive and confidential information
● Excellent organisational skills, attention to detail and ability to multitask
● Ability to set their own work priorities, take initiatives and work with minimal supervision
● Good IT skills, including in using Microsoft and Google suite packages and different database systems
ADDITIONAL REQUIREMENTS
● Two references from current/previous employers
● Enhanced DBS Check (completed through IRMO)
● Safeguarding Level 1 (completed through IRMO)
● One month trial period
BENEFITS FROM VOLUNTEERING AT IRMO
● Gives the opportunity of helping others and to give back
● Creates an ideal space to learn new skills in a multicultural, cooperative and inspiring environment
● Get involved with the Latin American Community and increase knowledge of the situation of Latin American migrants in the UK
● Helps to gain experience and strengthen previous skills to face UK’s competitive job market;
● Enhance CV and get references (after a 3-month period) for further impact on the employment status
● Participate in training sessions with high-quality learning outcomes (in-house and external) in areas related to the role
● Receive regular supervision and support.
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
The client requests no contact from agencies or media sales.

