Communication coordinator jobs in marylebone, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key Responsibilities
Supporter Services
- Lead the development and delivery of the new supporter services function considering people (capability, capacity and culture), processes, tools and technologies needed to deliver outstanding customer service so new and existing supporters feel valued and connected to the ESU’s mission.
- Design and implement supporter recruitment, development and retention plans including welcome journeys and approaches for reactivating dormant supporters.
- Work closely with the Marketing team to create segmented messaging to highlight the impact and value of the ESU’s work to Alumni, Members and Volunteers in the UK.
- Oversee payment processes and supporter payment journeys on our CRM, Salesforce.
- Work with the Marketing team to design ad hoc impactful events in person and online to convene our global audience.
- Work with the Marketing team to promote our flagship events to our supporter audience to encourage attendance.
Volunteering
- Design and implement a volunteering strategy which includes automating the volunteer experience, recruiting new volunteers and promoting ESU volunteering opportunities to relevant organisations as well as current and future supporters
- Own the volunteer training programme, including reviewing and refreshing training and ensuring all volunteers are appropriately trained.
- Match volunteers to ESU competition heats and resolve queries escalated by the Supporter Engagement Coordinator.
- Form partnerships with relevant organisations to grow the ESU’s pool of volunteers.
- Work with the Education team to create a high quality volunteer experience
Skills and Experience
Essential:
- 5+ years experience working in a partnerships, supporter services, volunteering or account management role
- Demonstrable experience of having delivered successful services to a range of supporters/customers.
- Demonstrable experience of developing and delivering meaningful supporter journeys across multiple channels
- Demonstrable experience of growing and sustaining a pool of high quality volunteers through successful recruitment and development strategies
- Demonstrable experience of using a CRM (preferably Salesforce) to identify trends and drive improvements.
Desirable:
- Educated to degree level in a relevant subject such as marketing or communications
- An understanding of the nature and importance of the ESU’s charitable work and a strong commitment to increasing the reach of the organisation’s work.
- Experience of writing volunteer training programmes
- Experience working with international volunteers
- Ability to juggle multiple tasks and competing priorities within a fast-paced environment
- Experience of writing for different audiences.
- Line management experience
- Excellent data management skills and capability in Microsoft Office, Salesforce, Mailchimp Survey Monkey.
Benefits:
- Generous Company Pension
- 28 days annual leave plus 8 days Bank Holiday
- Employee assistance programme
- Group Life Assurance
- Cycle to work scheme
- Season ticket loan
- 24 Virtual GP
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HOMECARE REGISTERED MANAGER
RECRUITMENT PACK
Hopscotch Homecare takes pride in working to support the vulnerable of south Camden and beyond, with exceptional care in the home. We take the safety of our service seriously, both for our clients and our care workers. Those who draw on our care are centred in our service.
This Registered Manager role will give you the chance to be an integral part of our Homecare Service and be part of the full management team of our charity, Hopscotch Women’s Centre.
Our Homecare service has a dynamic team of Coordinators and Field Care Supervisors who will look to you to be proactive and fully engaged in managing the team, strengthening our organisational provision and making sure the team can be free to focus on their incredible work with the vulnerable of London.
Salary: £34,000 - £38,000
Hours of Work: 35 hours per week
Location: Fully office based, NW1 2PY
Reporting to: Head of Homecare
WHY HOPSCOTCH HOMECARE?
o An opportunity to live out your values
o Working in a trauma informed environment
o A chance to challenge and increase the standards in Adult Social Care
o Working with a diverse and vibrant team
o Team positivity, creativity and problem solving
o A place where all voices are heard
o Daily opportunities to make a meaningful impact on those in need
o Signatories of the Employers Domestic Abuse Covenant – creating a safe working environment for all staff
o Generous annual leave provision, including flexible working around the winter holidays
o Occupational sick leave
o Regular internal and clinical supervision with amazing therapists
o Continuous training
SCOPE OF THE ROLE
o To provide a high-quality homecare service that support the rights of our clients to live the lives they choose in a person-centred way
o Efficiently manage the day to day running of the Homecare charity including:
· Allocate resources and monitor performance to deliver high quality homecare to clients within budget
· Manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely and happily
RESPONSIBILITIES
o Manage the safety and quality of the service in line with legislative requirements and charity’s policy and procedures
o Undertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day-to-day management and delivery of care
o Understand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and control
o Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the service.
o Implement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements
o Be prepared to work flexibly to ensure the safe delivery of the service
o Provide a good service to clients:
o Promote the rights of each client and keep their wishes at the centre of their care and support
o Make sure that prior to each service commencing, full initial assessments with the client and/or their chosen representatives, has been completed. This includes what the client needs and would like to achieve from their care and support
o Make sure the team have written an individually tailored care and support plan and have agreement that respects the customer’s wishes and promotes their dignity and privacy
o Agree appropriate risk control measures to reduce identified risks
o Provide the customer, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns
o Apply excellent communication skills with clients, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services
o Keep all information about customers and their families secure and confidential
Lead & Manage Staff:
o Manage the effective recruitment, induction and training of the coordinator (s), supervisor (s), care workers and other support staff, ensuring there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times
o Identify ongoing training needs and ensure staff are up to date with current best practice
o Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters
o Provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles
o Carry out appraisals and monitoring of staff performance
o Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care workers are sick or absent.
Promote Hopscotch Homecare Service:
o Attend external meetings and represent the service in a positive manner
o Participate in the growth and development of the service
o This list is not exhaustive and from time to time you may be required to undertake additional duties
o Attend all training provided in line with regulatory requirements
PERSON SPECIFICATION
Personal Attributes - Essential
o Caring and compassionate towards people in need of care and support and care workers
o Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to non-discriminatory care practice
o Commitment to always respecting the rights of client and to promoting their privacy, dignity and independence throughout their lives
o Exceptional team player
o Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions
o Professional, excellent timekeeper and reliable
Knowledge and understanding - Essential
o Excellent experience in the provision of homecare services, in line with best practice
o Excellent understanding of the principles of high-quality person-centred care and support and non-discriminatory care practice
o Good understanding of the regulatory responsibilities of a Registered Manager and the law and CQC regulations relating to domiciliary care services.
o Must have S/NVQ L5 or equivalent, or be willing to work towards a relevant management qualification
o Understanding of systems to maintain confidentiality in relation to customers, staff and the business
o Knowledge of health and safety matters in relation to homecare services and risk management
o Knowledge of how to recognise abuse and safeguarding procedures
Experience and skills
oMinimum of two years’ experience of managing a team
- Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals
o Ability to support customers with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy
o Experience of care services, risk assessment and person-centred care and support
o Ability to plan and organise workloads effectively
o Good administrative skills and computer literacy
o Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff
o Ability to maintain clear written and electronic records and to follow statutory reporting procedures
o Experience of financial management desirable
o Ability to implement policies, procedures and instructions
Additional requirements
o Willingness to work flexibly and to keep knowledge and skills up to date
o To work closely with the Head of Homecare, attending very regular reflective supervision sessions and annual appraisals
o Attain an enhanced Disclosure from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure
o Right to work in the UK
We would love to hear from you!
Good luck!
Please take time to study our website, Recruitment Pack and the JD before sending us a cover letter. Thanks!
Registered Charity
51 - 100
Empowering independence with compassionate Homecare for confident living
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a rewarding challenge?
Then join our experienced team supporting children and young people who have caring responsibilities for someone in their family due to disability, long-term illness, mental health, or drug or alcohol misuse. You’ll help deliver our Young Carers service across Southwark, so a car driver is preferred.
In this role, you will manage an existing caseload and new referrals, meeting with families and Young Carers to complete statutory assessments and create action plans. You‘ll provide support for Young Carers to reduce the impact of their caring role and improve their resilience, educational chances and wellbeing, through signposting to local services, in-school support, one-to-one sessions, and workshops.
There will be opportunities to work closely with schools, Children’s Services and other agencies to raise awareness, identify hidden Young Carers, and ensure Young Carer needs are understood and acted on.
You will need to be confident, approachable and self-motivated, with the ability to quickly establish rapport with children and young people. Applicants should have relevant experience of working or volunteering in education, health or social care, or be looking to start a career working with children or young people.
This is a part-time role, ideally working Tuesday, Wednesday, and Thursday (including occasional early evenings). The role is 9 months fixed-term with a potential 3 month extension.
Make a difference now and for the future.
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous annual leave entitlement
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Registered Charity
101 - 500
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London
The client requests no contact from agencies or media sales.
Thank you!
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 50,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.
Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
The role is a full time and permanent contract. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
We are looking for a Project Active Assistant to support the delivery of Project Active; Students’ Union UCL’s programme designed to engage inactive students in sport and physical activity. Working with the Project Active Coordinator, you will deliver beginner-friendly, accessible and inclusive sport and physical activity events throughout the year including women’s-only provision, pay and play sessions and several mass participation events. You will be an enthusiastic ambassador for Project Active, supporting on the ground delivery and providing a friendly point of contact for students. This is a hands-on role where you will regularly be required to work on site and out at events throughout the year.
Registered Charity
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.
The client requests no contact from agencies or media sales.
Thank you!
Bring events to life at one of London’s most exciting multi-use arts venues.
We're seeking a confident, organised and people-focused Programme & Venue Hire Coordinator (Maternity Cover) to join our energetic Events & Programming team. If you're passionate about live events, enjoy supporting creative projects, and have a flair for organisation, this is your chance to make a real impact.
As the Programme & Venue Hire Coordinator, you’ll be at the heart of our venue’s day-to-day activity—supporting promoters, community groups, artists and audiences alike. From coordinating space hire enquiries and managing event listings, to ensuring smooth customer experiences and supporting internal programming, no two days will be the same. You’ll also play a key role in supporting our Head of Events and managing a Visitor Services Assistant, helping us to deliver high-quality events across a diverse and growing programme.
This role is ideal for someone who loves working in a fast-paced, collaborative environment, and has experience in venue admin, event coordination or customer-facing roles in the arts or cultural sector. You’ll be the go-to for space users and clients, helping everything run smoothly behind the scenes.
We are particularly keen to hear from applicants who understand the importance of accessible, welcoming and inclusive arts spaces—and who are ready to roll up their sleeves and contribute to something meaningful.
Apply online with CharityJob, or take a look at our website, learn more about The Union Chapel and download our application pack there.
Do remember to complete our equal opportnties monitoring form from the website.
The client requests no contact from agencies or media sales.
Thank you!
Youth Forum Co-ordinator
NYCC, LocalMotion & Edmonton Community Partnership are looking for a dynamic and community-focused Forum Co-ordinator to lead the development of a brand-new role within the Enfield Professional Partners Youth Forum. This is an exciting opportunity to shape how local organisations work together, foster trust, collaborate and ensure the voices of young people are heard and their needs, met. If you’re passionate about building meaningful relationships, coordinating impactful partnerships, and driving systems change at a grassroots level, we want to hear from you.
Person Specification
Essential Skills & Experience
- Experience in community engagement, partnership working or voluntary sector co-ordination
- Excellent relationship-building skills, with the ability to connect and unite diverse stakeholders
- Understanding of the challenges of working with local authorities and how to engage effectively
- Strong advocacy and communication skills, with the ability to amplify under-represented voices
- Ability to navigate complex community dynamics, ensuring collaboration remains balanced and inclusive
- Experience in facilitating collaboration, resource sharing and collective decision-making
Desirable Skills & Experience
- Knowledge of the needs and challenges faced by under-served communities and young people
- Familiarity with funding and investment processes for community-led initiatives
- Previous experience in a co-ordinating role within the voluntary, community or public sector.
Apply here to help shape a more collaborative, inclusive, youth-centred future. Submit your CV and a short cover letter outlining why you’re the ideal candidate for this role.
The client requests no contact from agencies or media sales.
Thank you!
Do you enjoy connecting people with opportunities? Do you believe in the power of volunteering and the joy of service? If so, we want to hear from you.
As our new Administration Support Officer, reporting to our new Volunteers and Committees Coordinator, you will be a central link with the volunteers who are integral to our projects and events and the committee members who provide vital leadership for our Quaker community.
You will make a key contribution to our work with Quaker nominations committees, helping them deliver our ambition to reach a more diverse pool of talent for these roles and make sure that those who offer their time, energy, and expertise see the impact they make, fulfil their own potential for personal growth, and inspire others.
Hours: 35 hours per week.
Location: Based at our offices in Leeds (LS2) or London (NW1), or at home if you do not live within reasonable commuting distance. London based staff can work at home some of the time by agreement.
Alongside the opportunity to transform the experience of Quakers across Britain, we offer a generous benefits package.
For details of how to apply, please visit our website.
Closing date: 1.00pm on Friday 25 July 2025.
Interviews: 12 or 13 August 2025, in person at Friends House.
Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. Sex, sexual orientation, age, race, religion, belief, ethnicity, nationality, disability, marital status, or class will not be a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. Quiet Company is a Quaker organisation, and we expect all applicants and employees to uphold our values.
We are committed to safeguarding children, young people, and vulnerable adults, and all candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.
Thank you!
Drive the next chapter of the Surrey Hills Society - a thriving countryside charity in the Surrey Hills.
Are you an entrepreneurial leader with a passion for nature, community engagement, and sustainable development? Do you want to play a pivotal role in shaping the future of a much-loved environmental charity?
The Surrey Hills Society is seeking its first Chief Executive Officer to lead our dedicated team and volunteers, sustain and grow our vibrant membership, and develop long-term funding to support our work across one of England’s most treasured National Landscapes.
About Us
The Surrey Hills Society is a well-established independent charity with a 15-year track record of engaging communities in environmental, cultural, and educational activities. We run 40+ events each year and are closely partnered with the Surrey Hills National Landscape and other local organisations. Our reach and impact have grown significantly in recent years through funded projects like the National Lottery Heritage Fund's Growing Together and the South East Surrey Care Farm Pilot, alongside a strong and active membership.
This is an exciting time to join us as we transition from a volunteer-led model to a more professional and sustainable structure—with the CEO at the helm.
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About the Role
As CEO, you will lead the strategic and operational development of the Society, with a particular focus on:
• Fundraising & income generation – developing and securing grants, donations, and earned income
• Team leadership – line managing a small staff team and supporting a wide network of volunteers
• Stakeholder engagement – acting as the public face of the Society and deepening key partnerships
• Strategic planning – creating a 3-year vision and business plan for long-term sustainability
• Programme oversight – ensuring delivery of existing and new conservation and community projects
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About You
We’re looking for a resourceful, proactive leader who combines strategic thinking with hands-on delivery. You’ll need:
• Proven fundraising experience (grants, trusts, individuals, corporates)
• Leadership skills with experience managing staff and/or volunteers
• Confidence in managing budgets and business planning
• Excellent communication and relationship-building skills
• A genuine passion for the countryside, community engagement, and conservation
Experience with membership models, event programming, or working in a similar community/landscape context would be an advantage.
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What We Offer
• Flexible, home-based working (3 days/week)
• A supportive, purpose-driven team environment
• The chance to shape a unique, growing charity at a critical point in its evolution
The client requests no contact from agencies or media sales.
Thank you!
Family Services Manager
Home-Start Lambeth is seeking a passionate and experienced Family Services Manager to lead our dedicated team in delivering vital support to families with young children in Lambeth. If you're a proactive leader with a heart for helping families thrive, this could be the perfect role for you!
About Home-Start Lambeth:
Our mission is to empower Lambeth families, helping them to develop their resources and connections. We walk alongside families, providing emotional and practical support so that they can overcome the challenges they face and provide a brilliant early years foundation for their children. With our incredible network of volunteers we support 100-150 families every year across Lambeth. We do this through our home-visiting service and our Freedom programme for domestic abuse survivors. To learn more about our work, please see our impact report on our website.
“Volunteer support was life changing. It was seriously so good - I feel like my life is really different today, than when I first started with you guys. I never felt judged or ashamed of where I was at. Every issue I brought up, or area I struggled with, [my volunteer] listened but also helped me to come up with potential solutions.”
The Role: Family Services Manager
As our Family Services Manager, you will provide operational and strategic oversight of all service delivery at Home-Start Lambeth. You will be instrumental in ensuring our services deliver real value to the families we support.
Key Responsibilities:
- Service Leadership: Oversee and develop service delivery, ensuring strategic and operational priorities are met.
- Team Management: Line manage and support our dedicated Family Coordinators and Volunteering Officer, fostering a culture of learning and development.
- Project and Performance Management: Lead on project management, performance management, and ensure compliance with policies and legal requirements, including safeguarding.
- Safeguarding and Compliance: Promote children's welfare and ensure compliance with safeguarding best practice.
- Volunteer Engagement: Work closely with our Volunteering Officer to maximise the effectiveness of our brilliant volunteers.
- Partnership Working: Develop and maintain strategic relationships with external partners to enhance awareness and reach of Home-Start Lambeth's services
- Reporting and Evaluation: Contribute to developing and implementing monitoring and evaluation frameworks to demonstrate the impact of our work.
What we are looking for:
- A high standard of education (BA/BSC, degree apprenticeship, level 6 qualification)
- Direct experience working with children and families from diverse backgrounds.
- Proven project management, staff line management (including performance management), and service management experience.
- A strong working knowledge of the needs of families with children under five, and current legislation and policies relating to children and families.
- A deep commitment to good safeguarding practice and professional confidentiality.
- Excellent interpersonal, verbal, and written communication skills.
- A positive, creative, and organised approach to your work.
Desirable, but not essential:
- Relevant professional training (e.g., health visitor, teacher, social worker).
- Experience working with survivors of domestic abuse.
- Experience of developing and delivering training.
- Knowledge of Lambeth and local children's support services.
Salary: £37,000 FTE pro rata (actual salary £22,200 p.a.)
Hours: 21 hours per week
Contract: Permanent
Benefits: 3% employer pension contribution, employee assistance programme including a 24hr Health & Counselling helpline, flexible working arrangements (carer/family-friendly working)
Join us and help make a real difference to families in Lambeth!
The client requests no contact from agencies or media sales.
Thank you!
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About SafeLives
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.
Together we can end domestic abuse. Forever. For everyone.
About the role
Over the coming year, The Drive Partnership is looking to review, update, and design new training to offer to The Drive Project workforce. To lead this work, we are recruiting a Drive training team made up of a Senior Training Lead, Training Lead and Training Coordinator.
This role offers a unique opportunity to support the upskilling of The Drive Project workforce and advance The Drive Partnership’s mission to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm.
Hours: Full-time, 37.5 hours per week.
Contract: Fixed term until March 2026 with potential for 12-month extension to March 2027 - pending funding confirmation.
About Drive
The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.
Benefits
- 34 days' holiday incl. public holidays
- Flexible working e.g. compressed hours
- Cycle to work scheme
- Eye care vouchers
- Pension scheme with 4% employer contribution
- Childcare vouchers
- Employee assistance programme
- Clinical supervision
- Holiday purchase scheme to buy up to an additional 5 days
- Enhanced family leave policies
- Enhanced sick pay
- Professional development fund
- Individual learning budget
- Restorative practice training
- Time off in lieu
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: 9am on Tuesday, 5th August 2025.
SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.
No agencies, please.
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Thank you!
Beneficiary Events Officer
We are looking for a passionate and ambitious Beneficiary Events Officer who will curate and promote the charity’s revered events programme, which includes regular online webinars and support groups delivered by diagnosis, a growing portfolio of volunteer-led face-to-face meet-ups across the UK, and an annual in-person conference.
This role is pivotal in creating a safe, supportive, engaging, enabling and energising environment for the people that need to be better connected, better informed and more confident on their individual journeys.
Location: Remote (home-based), Leeds office, or hybrid
Salary: £26,000 – £28,000 (pro-rata to 24 hours/week)
Hours: Part-time – 3 days per week (24 hours)
Contract: Permanent
Closing Date: Friday 25th July 2025, 5:00 PM
The Role
We’re looking for a creative and organised Beneficiary Events Officer to join our dedicated team and take the lead in developing and delivering our impactful programme of events for people living with a brain tumour and their caregivers.
This is a unique opportunity to shape and grow a varied calendar of webinars, peer support groups, meetups, and an annual conference that helps our community feel less alone, more informed, and more in control. Working closely with our Support Specialists and communications team, you’ll manage every aspect of event planning from concept to delivery, ensuring sessions are supportive, inclusive and engaging.
If you’re passionate about community-building, have a flair for logistics, and are driven by purpose, this is your chance to make a lasting difference.
About You
To be successful in the role of Beneficiary Events Officer, you’ll need:
- Proven experience in event planning and delivery, ideally in a healthcare, nonprofit, or community support context
- Excellent organisation and time management skills
- Confidence with virtual event platforms and digital tools
- Strong written and verbal communication skills
- A sensitive and empathetic approach to working with people affected by health conditions
- Experience managing and supporting volunteers
We also value experience in patient-facing roles or coaching, as well as an understanding of the charity or healthcare sectors. While the role can be fully remote, being based in or near Leeds is desirable.
About the organisation:
This is a leading national charity that supports people with brain tumours and their families. With our unique coach-led support we help people navigate the complex care, offer emotional and practical support, and drive campaigns and awareness.
The employer aims to be an equal opportunities organisation and welcomes applications from all sections of the community.
Other roles you may have experience of could include: Events Coordinator, Support Services Officer, Volunteer Manager, Community Engagement Officer, Patient Support Coordinator, Health Events Officer, Outreach and Engagement Officer, Charity Events Manager, Caregiver Support Officer, Wellbeing Events Coordinator, Programme Delivery Officer, Virtual Events Coordinator, Community Support Officer, etc….
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
We have an exciting new opportunity to join Icebreaker One as an Account Manager
About Icebreaker One
We are a diverse collection of like minded people whose expertise spans policy and science, finance and engineering, data and systems—working together to tackle one of the greatest challenges of our time. We need your help.
Our mission is to make data work harder to deliver net-zero outcomes.
The role
Contract: Permanent - ASAP
Location: Remote
Hours: Full time (Icebreaker One works a four-day week, Mon-Thurs)
Rate: Circa £35k
Team
Reporting to the Head of Sales (currently fulfilled by the account management team), collaborating with the Head of Community and Sales & Stakeholder Engagement Coordinator. Work closely with the membership and account management team, programme and project managers. Liaise and collaborate across the business with product, data services and communications.
Core Responsibilities
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Work with the account management team to identify, target and secure long term government, corporate, and private income from various sources to deliver the team target of £2m
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Support the team in the management of multiple high-level and enterprise client relationships (six-figure contracts)
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Build and maintain strong, long-term relationships with key stakeholders
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Attend client meetings and take live notes, record actions and send follow up emails summarising the meeting outcomes and next steps
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Track the delivery of actions with the account management team
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Execute strategic account development plans that align with client goals and objectives, ensuring long-term success
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Ensure the delivery of ongoing multi-year renewals, retention and client satisfaction
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Tracking contract deadlines and working with the team to ensure renewals are submitted in good time
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Collaboration with Data Services, Membership and Communications teams as required for delivery
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CRM maintenance and updating to track pipeline
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Draft and deliver regular status, updates and reports
Supporting responsibilities
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Supporting the identification, connecting and recruitment of a diverse range of experts, members and stakeholders to join and participate in our work
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Attend daily stand ups, standing meetings and participate in regular Show & Tells
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Use insight from close engagement with partners to feed back into and evolve internal processes and documents used to support account management
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Supporting the bid team in identifying and inputting into proposals
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Socialise the Icebreaker One constellation (expert network) among teams within strategic partners
Knowledge, Skills, Experience
Demonstrable experience of
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3-4 years demonstrable experience in a similar role
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Excellent communication and writing skills
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Excellent organisational and analytical skills
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A proven track record of maintaining clear and ongoing communication with clients, and converting client relationships into contract renewals and new business.
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A highly collaborative, encouraging approach with the ability to help others understand how to achieve big-picture objectives and goals
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Engaging people one-to-one effectively online and in person
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Ability to summarise findings so that they can be understood by non-experts
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Bringing together groups and individuals and uniting them with a common cause—via a range of face-to-face and virtual events, get-togethers, social media and communication forums
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Using and applying Google Suite/Workspace, Slack, social media and other tools for working remotely and in the open
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The ability to work in a fast-paced, collaborative environment
Specifics, ideally some or all of the following:
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An understanding of net-zero business and policy landscape in our sector focuses (e.g. energy, ESG, finance, built world, transport, agriculture), and Net-zero standards, frameworks, methodologies
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An understanding of standards & licensing (e.g. Open, Shared, and Closed data)
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An understanding of governance, regulations, and approaches around data sharing (e.g. Smart Data, GDPR)
Apply today
Email a CV and cover letter/links to pages that show us what you have done, and can do, to help us achieve our mission.
Applications must be received by 0900 (GMT), 2025-08-06
As a team, we are committed to equality and creating an inclusive culture with diverse and balanced backgrounds. We actively encourage applications from everyone and will help to support you to reach your full potential and to be yourself in a working environment based on dignity, respect and mutual support. Before applying you will need to ensure you have the right to work in the UK and can provide documentary evidence of this. The role does require the applicant to be able to work within a UK time zone
If you have any queries or need any advice or adjustments at any stage of the recruitment process please contact us
Full details are available on our website
Non Charity Employer
21 - 50
Our mission is to make data work harder to deliver net zero.
The client requests no contact from agencies or media sales.
Thank you!
Personal Safety Project Customer Service Liaison/Administrator
Salary £10,082.80 pro rata (£25,207 FTE) Part Time / 14 hours per week
Age UK Croydon’s very successful Personal Safety Project (Falls Prevention) for older people in Croydon is recruiting a new Customer Service Liaison/Administrator. If you are an enthusiastic, passionate and organised individual, this could be the role for you.
Our Personal Safety Project (PSP) is a free service which aims to help older people who have fallen or are at risk of falling at home. The service is available to anyone aged 50 and over who lives in the borough of Croydon.
Our trained assessors carry out a comprehensive risk assessment to identify potential causes of falls and hazards in the home and can arrange for stair rails, grab handles and other necessary aids to be supplied and/or fitted, free of charge. The project can provide ongoing telephone support for up to six weeks to monitor the risk of further falls post engagement.
If you are passionate about supporting older people to remain safe and independent at home and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.
We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.
Full training will be provided; the important qualities we are looking for are:
· Excellent communication and listening skills
· Organised with ability to manage a caseload
· Ability to accurately record and store information
· Excellent organisational and time management skills
· A cheerful, friendly and outgoing personality
Applications sent by post should be marked confidential and for the attention of:
Recruitment, Age UK Croydon, 81 Brigstock Road, Thornton Heath, CR7 7JH
This post is subject to a disclosure and barring service check.
CVS not accepted.
Closing date for applications: 9am, Tuesday 5th August 2025
Interview Dates: Tuesday, 12th August 2025
We reserve the right to close the vacancy early if a suitable applicant is found before the advertised closing date.
Registered Charity
51 - 100
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Thank you!
The Holly Lodge Centre is a small charity in the heart of Richmond Park with a mission to ensure outdoor education is accessible for all. We are small but mighty, last year providing nature and heritage based education sessions, for over 7,500 learners. We specialise in delivering workshops for school groups of children and those with special educational needs and disabilities. We also welcome adult disability gorups, the elderly, and community groups.
We are looking for an experienced administrator to join our small, friendly team, and help to streamline and manage a range of processes, key to the efficient running of the charity and our activities.
Due to the nature of our work all roles are based on-site in our beautiful location in Richmond Park. The part time role can be spread across 4 days with optimal hours being 9:30am-2:30pm.
Key responsibilities include:
- Being one of the first points of contact for communication to the charity and supporting the management of school/group bookings
- Creating quotes, invoices and supporting financial administration processes
- Managing administration around individual donations
- Co-ordinating and stocktaking centre supplies
- Deputising for Centre Managers at meetings
- Supporting Volunteer recruitment, administration, training and events
- Supporting marketing and communications
- Supporting fundraising events
The client requests no contact from agencies or media sales.
Thank you!
Purpose of the Job
Hammersmith, Fulham, Ealing & Hounslow Mind deliver services across five sites in West London. Two sites are operated by HFEH Mind and three sites are run by our partners.
We are looking for a proactive and organised Facilities Co-ordinator to support the smooth running of our charity's buildings across all five sites. This is an ideal role for someone with some experience in facilities, property services, or office co-ordination who would like to support a large but locally focused mental health charity.
Key Responsibilities
General
With a commitment to providing high-quality and accessible spaces to a diverse community, working knowledge of the health and safety obligations of operating community buildings, and a friendly, non-judgemental attitude, you will be required to:
Day-to-day Site Operations
- Conduct basic site checks; schedule, prioritise and carry out minor repairs (e.g., replacing lightbulbs, replacing camera batteries, reporting larger maintenance issues).
- Escalate any issues to the Business Support Manager when necessary.
- Ensure spaces are tidy, clean and safe in accordance with health and safety guidelines.
- Maintain guidelines and site handbooks, ensuring all are up to date.
- Ensure supplies checked and well stocked (toiletries, stationery, refreshments, toner).
- Liaise with central services to oversee onsite deliveries.
- Co-ordinate movement of items/ stock between sites.
- Report shared IT and photocopier issues to relevant suppliers.
- Ensure waste disposal at HFEH Mind sites are compliant with local authorities’ guidelines.
Health & Safety Support
- Support with regular fire alarm testing and fire drills.
- Help maintain health and safety records and reports.
- Assist with onboarding staff on building safety (e.g., exits, alarms).
- To be a First Aider and Fire Warden (training will be provided) and ensure training is up to date. Organise other staff to be Fire Wardens.
Security & Access
- Keep track of keys and access fobs; maintain register.
- Ensure security systems are in working order (CCTV, alarms).
- Liaise with external contractors as required.
Coordination & Admin
- Assist Business Support Manager with maintenance schedule and supplier review schedule.
- Maintain records for H&S inspections (fire extinguishers etc) and risk assessments.
- Help gather quotes for minor works or maintenance.
- Ensure all facilities related invoices are provided to finance.
- Check post at registered office(s) regularly and manage facilities email inbox.
- Contribute data for management reports.
Person specification
Essential
- Experience in a facilities or office coordination role, ideally across multiple sites.
- Good understanding of health and safety in the workplace.
- Comfortable handling basic manual tasks (changing lightbulbs, moving boxes, etc).
- Good IT skills. Confident using Microsoft Office (especially Excel and Outlook).
- A commitment to the values of HFEH Mind and respecting the needs and confidentiality of our service users and visitors.
Desirable
- Fire warden and first aid training.
- IOSH Managing Safely qualification.
- UK driving licence.
- Living within easy travelling distance of our sites
Qualities:
- Strong communication and organisation skills.
- Comfortable working independently across multiple sites.
- Able to communicate with staff, clients and visitors in a calm and orderly way.
- A positive and initiative-taking attitude, dependable with a can-do attitude and a problem-solving mindset.
- Able to work well within a team and engage with staff.
- Diligence.
This job description outlines the general ways in which it is expected you will meet the overall requirements of this post. The list of tasks is not an exclusive one and HFEH Mind may vary duties from time to time. This job description is subject to regular review.We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
Post is subject to a Standard DBS check
Registered Charity
101 - 500
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.
The client requests no contact from agencies or media sales.