Communication Coordinator Jobs in Watford, Hertfordshire

Full time, Permanent

Hybrid - Whitechapel, London (1-2 days per week in office)

Salary: £32,360 - £33,330

Closing on: Sunday 17th of November 2024 at 23:59PM

The role:

We are searching for an inspired, motivated person looking to change the world. Working with the growing community of UK B Corps, the role will provide key assistance to our Community Team. The role will also include campaign administration, data collection & reporting and online community engagement along with ad-hoc administrative tasks.

Tasks and Responsibilities:

Community support

• Managing the community inbox, alongside fellow Community Assistant

• Allocating emails to relevant people

• Replying to frequently asked questions through the community inbox

• Creating canned responses, categorising emails and highlighting priority questions to Engagement Managers & Coordinators.

• Reporting monthly on incoming email trends and patterns, and using this data to  inform  improvements to Community Team resources.

• Updating contact data ad hoc on salesforce.

• Championing the meeting of Team SLAs by providing insights and reminders to colleagues

Community Team

Assist with a range of Community team administrative tasks including those of Working Groups, B Locals, and our Ambassadors programme

Engagement:

• Assist with activities which enable Community engagement including:

• Managing data in salesforce and ensure consistency in existing community databases

• Assist with invoicing and invoice tracking where appropriate

• Supporting our B Corp onboarding process 

• Share B Lab generated content on the B Hive and assisting engagement activities and events such as B Socials & B Corp Month.

• Content creation and content capture

• Occasionally writing content and follow up from events and webinars

• Help to capture content from the community and developing ways to share it (i.e the B Hive)

Skills and Experience

Essential

• Experience in administration or similar role, covering:

  • Customer service- including customer facing communication both face to face and via email

  • Inbox management

  • Using CRM systems and other data management tools

• Great attention to detail and accuracy

• Good problem-solving skills

• Excellent organisational skills, proactive and use initiative to create improvements

• Gathering and analysing information and data, producing reports, recommending solutions

Eligible to work in the UK (we will not be able to provide visa sponsorship)

What we give you

• Purpose driven work enabling B Lab UK’s mission of redefining the role of business as a force for good

• Hybrid and flexible working, we have a high trust environment and are advocates for right place working

• Hybrid working (min 1/2 days per week in office)

• Flexible working hours (based around core working hours)

• Opportunity to work 4 days a week 

• 25 days holiday plus bank holidays (pro rata for part-time staff)

• 1 additional annual leave day (pro-rata for part-time staff) for each complete annual year of service, up to a maximum of 30 days

• Our office is closed between Christmas and New Year, no need to take extra holiday!

• Private Medical and Dental cover

• £200 per annum tax free Annual Wellbeing allowance and Employee Assistance Programme

• 2 paid volunteer days per year

• Enhanced Parental Leave and family friendly policies, including carers leave

• Learning and Development opportunities

• Enhanced Pension and Life Assurance

• Cycle to Work Scheme

• Income Protection policy

• Working in a flexible office workspace

At Refugee Action Kingston (RAK) we're dedicated to helping the successful integration of refugees and people seeking asylum into the local community. With over three decades of experience, we provide a comprehensive range of services including welfare support, immigration and legal advice, education, counselling, and career guidance.  

RAK employs 15 staff and currently has nearly 200 volunteers. In 2023/24 more than 2,000 people benefited from our services: 

• 1,171 clients accessed advice and advocacy services, including immigration advice 

• 305 clients attended our ESOL classes 

• 250 children, young people and families benefited from our after-school and family support services 

• 61 people were supported by our counselling team 

What we can offer you 

• Work in a highly respected organisation punching above its weight – providing quality support to over 2,000 individuals and families a year

• A friendly and supportive environment, with an experienced team of professional teachers, counsellors, solicitors and advisers working to quality standards 

• A collaborative approach to meeting fundraising targets, working with our new Fundraiser and our Partnership and Digital Marketing Coordinator 

• Flexible and hybrid working 

• A committed community in south west London that supports RAK through volunteering, sharing information about our work, and donations

• Real potential for growth and a clear and deliverable strategy already in place 

Our values  

• Empathy: we put ourselves in the shoes of those we work with.  

• Enterprise: we're innovative and resourceful in our approach to supporting refugees and people seeking asylum.  

• Empowerment: we strive to empower our clients, helping them achieve their aspirations.  

Role Overview

Location: We have an office in Kingston Upon Thames, greater London. Flexible and hybrid working is offered to all staff. 

Hours: 35 hours per week (including paid half-hour lunch break) 

Salary: £55,000 to £60,000 per annum permanent

Leave: 26 days per annum plus bank holidays 

Responsible to: Chair of trustees 

As the CEO of Refugee Action Kingston, you'll lead our organisation in supporting refugees and people seeking asylum in south west London to lead fulfilled and independent lives. Your responsibilities will include:  

Strategic leadership  

• Developing and implementing annual plans aligned with our strategy, in collaboration with the Board of Trustees, to achieve desired outcomes.  

• Maintaining efficient systems for the charity's operations, ensuring good governance and financial sustainability.  

• Overseeing all aspects of organisational management including finances, resources, services, and communications, in cooperation with trustees.  

 
Governance and organisational management  

• Working closely with trustees to direct and deliver RAK's objectives according to the charity's strategy.  

• Leading and supporting the RAK team to fulfil objectives, emphasising client needs, monitoring outcomes, and integrating learning into operations.  

• Ensuring compliance with governance requirements, supporting board responsibilities, and contributing to trustee meetings and reporting.  

 
Financial management and human resources  

• Ensuring effective financial management, leading finance and project management teams to maintain controls, preparing reports, and managing spending within budget.  

• Developing organisational structure and processes for positive people and service management, adhering to legislation and quality standards.  

• Fostering a healthy working culture that encourages staff and volunteers to excel, contribute ideas, and embrace diversity.  

 Fundraising  

• Developing and executing RAK's fundraising strategy, exploring new avenues to diversify funding sources.  

• Collaborating with RAK’s fundraiser to cultivate relationships with funders, submitting funding bids, and providing reporting.  

• Focus on growing unrestricted funds to reduce reliance on grants.  

Advocacy and influencing  

• Cultivating strong relationships with stakeholders to amplify the impact of RAK's work.  

• Advocating for the needs of our clients to local authorities, healthcare providers, and other relevant agencies.  

• Maintaining an effective advice and advocacy service, meeting quality standards (AQS & OISC) and regulatory requirements.  

 General duties  

• Undertaking any other related duties as required and appropriate to the role.  

Person specification  
Essential criteria  

1. Leadership and change management: proven track record of leading client-focused services, driving strategic development, and managing change effectively.  
2. Project and programme management: experience in creating and delivering complex projects aligned with strategic objectives.  
3. Fundraising expertise: understanding of fundraising importance in the charitable sector, with a history of successful and innovative fundraising initiatives.  
4. Digital proficiency: ability to harness digital tools so that roles are carried out efficiently and competently.  
5. Financial management: track record of managing budgets and contracts effectively.  
6. Analytical skills: experience in complex report writing and data analysis.  
7. Cultural awareness and commitment to EDI: a track record in promoting equality, diversity and inclusion, specifically in the context of working with refugees and people seeking asylum.  
8. Team leadership: excellent people skills, with the ability to empower and motivate staff and volunteers to operate effectively.  
9. Partnership building: strong ability to build partnerships, manage coalitions, and maintain positive relationships with stakeholders.  
10. Communication skills: excellent communication and persuasion skills, including experience in public speaking.  
11. Governance knowledge: understanding of governance principles in the voluntary or public sector.  
12. Safeguarding: experience in leading on safeguarding and health and safety.  

Desirable Criteria  

1. Asylum system knowledge: lived experience related to displacement and migration is highly desirable together with an understanding of the asylum system.  
2. Policy and advocacy: experience in asylum-related policy or advocacy work.  
3. Commercial awareness: experience in negotiating with statutory, local, or voluntary organisations/authorities.  

Our workplace 

We want RAK to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thought.

RAK is an equal opportunities employer.  We are committed to recruiting staff, trustees and volunteers who reflect the communities we serve and the wider community of London where we live and work. We particularly welcome applications from people: from Black, Asian and other minority-ethnic communities; refugee and migrant backgrounds; LGBTQ+ communities; with disabilities; and neurodiverse communities. 
 
Asking for adjustments - RAK is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making changes for neurodiverse people, people with disabilities or long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please get in touch via the contact details on our website. 
 
RAK is obliged to comply with the Asylum and Immigration Act (1996), and this requires certain documents to be presented by candidates before an offer of employment can be made. If you are invited to interview, we will ask you to bring these documents with you. For jobs which involve, for example, working with, or having access to children and/or vulnerable adults and their records, we will require an Enhanced Disclosure from the Criminal Records Bureau and need to have information from you regarding any previous, existing, or pending convictions or cautions. This will form part of the recruitment process if you are successful after interview.

​

Are you passionate about making a real difference in the lives of refugee and migrant women? Are you proactive, empathetic, and able to work independently? Do you have the drive to help develop a transformative project that connects and empowers women through relevant English language learning? If so, we want to hear from you! 

About the Role: We are seeking an ESOL teacher to provide bespoke ESOL classes to groups of refugee and migrant women. This role requires a sensitive and proactive individual who can create a supportive and engaging learning environment. You will tailor course material and classes to meet the everyday language needs of our participants, fostering solidarity and empowerment within the group. 

Key Responsibilities: 

• Design and deliver English classes, workshops, and other activities tailored to the participants' specific needs. 

• Help organise events, excursions, and campaigns that enrich the lives of participating women. 

• Actively connect with organisations in the statutory, non-statutory, voluntary, and community sectors to enhance the project. 

• Measure and report all project outputs and outcomes, promoting achievements both internally and externally. 

What We’re Looking For: 

• At least 2 years as an ESOL teacher to people with limited or no literacy and with little or no formal education 

• Proven experience in working with vulnerable groups and outreach initiatives. 

• Competence in partnership working and collaboration with various stakeholders. 

• Experience addressing complex issues affecting refugee and migrant women. 

• Ability to assess participants' needs and develop tailored projects accordingly. 

• Strong initiative, independence, and sensitivity in working with vulnerable groups. 

• We particularly welcome applicants with experience of migration and/or a refugee background. 

If you feel you may be suitable for the role but do not meet all the requirements, we would still encourage you to apply as your experience and transferable skills are valuable to us.

Why Join Us? This is more than just a job – it’s an opportunity to be part of a meaningful project that changes lives. You’ll be working in a supportive environment where your creativity and initiative are valued. Join us in making a tangible impact by empowering refugee and migrant women through tailored language learning and community building 

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of migration and/or a refugee background. Please feel free to use information and resources on the experts by experience website which may help in preparing your job application or contact us direct to find out more about the role and our recruitment process. 

*This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse. 

We have grown rapidly in recent years, and now have an exciting and varied programme of work which is funded from a wide range of sources. We have long-standing, high-value relationships with organisations such as the Mayor’s Office, Esmée Fairbairn and Clifford Chance, and continue to grow our income from a range of supporters from trusts, foundations, corporates, individuals and community fundraisers.

We now have a need for two Development Officers to work closely with the Development Director and Development Manager in developing our trusts and foundations and statutory income streams, managing the accounts of existing supporters and generating income through securing new funding relationships. This role will involve a diverse range of work, from identifying prospects, creating compelling funding proposals, through to successfully managing relationships with funders.

One of the new Development Officers will have line management responsibility for a Development Coordinator, while the other Development Officer will not have any line management responsibilities. If you have a preference for one or other role, please note that in your application.

Success in this role would mean that, after six months you can:

• Confidently write and speak about Tender’s work, and how we prevent violence against women and girls, to a range of different funders.

• Write clear, compelling funding applications for five-figure sums to a range of funders.
• Proactively maintain positive relationships with funders you are responsible for managing.
• Support and work flexibly with other members of the Development team so that we can collaboratively reach our fundraising goals.
• Use Tender’s data management systems, such as Microsoft 365 and Salesforce, confidently and in line with Tender’s policies.

Please see the “Guidance Notes for Applicants” section at the end of the application pack for full details of how to apply. We ask for a copy of your CV and a 1 – 2 page supporting statement. We are happy to consider alternative application formats, such as video applications.

The Gender and Development Network (GADN) is recruiting for a new Policy and Advocacy Officer. 

GADN brings together expert NGOs, consultants, academics and individuals committed to working on gender equality, development and women’s rights issues. 

The Policy and Advocacy Officer role is part of a small team at the GADN Secretariat, consisting of the Director, Head of Policy, and Network Coordinator. The post holder will work with the Head of Policy and Director to implement the Feminist Reframing of Macro-level Economics (REFRAME) programme and support with GADN’s core advocacy towards the UK government. 

We are looking for someone who has a strong understanding of, and commitment to, gender equality, women’s and girls’ rights, and international development issues. The ideal candidate will have a passion for women’s economic justice and a willingness to actively work on these topics, alongside a clear commitment to anti-racism. You will bring experience in advocacy (ideally in a UK context), along with administrative experience of providing support to a busy team. 

This is a 12-month fixed-term full time position, with the possibility of extension, subject to funding and organisational needs. 

How to apply for the role 

To apply, please read the job description and complete the application form below and on our website.

The deadline for applications is 9 pm GMT on Sunday 10th November 2024. We will review applications on a rolling basis, so do encourage you to apply early. 

There will be two rounds of virtual interviews. The first will be held on Tuesday 19th November and the second on Tuesday 26th November 2024. Please note that for candidates shortlisted for the first round of interviews, there will be a one-hour virtual test on Monday 18th November 2024. If you are not able to make any of these dates, please let us know in your cover email. We aim to notify successful applicants and invite them to the test and interview by 14th November. 

Please note that in order to contain administration costs, only those applicants shortlisted for interview will be contacted. 

To be considered for this role, you must be able to provide proof of eligibility to work in the UK. Unfortunately, we can only accept applications from people based in the UK who are able to come into our London office. 

GADN is seeking people from diverse backgrounds and life experiences to join our team. As we continue working to decolonise our practice and build an anti-racist organisation, we actively welcome applications from Black women and Women of Colour who we recognise are under-represented in the UK international development sector. If you share our core commitments, we would love to hear from you! 

The Urban Tree Canopy Trainee will join our Urban Tree Canopy Coordinator at the forefront of involving local communities in our tree-planting & urban greening projects around the Glasgow City Region and engage people in taking action for trees and the environment.

Do you love trees and want to learn more about them? Do you enjoy engaging directly with people? Are you passionate about connecting communities with environmental action? Then Trees for Cities needs you!

Reporting to the Youth Engagement Manager, you will be responsible for supporting the delivery of our Trees for Climate Action (TfCA) project funded by the National Lottery Community Fund. The project aims to bring people together, creating opportunities for young people (up to 30). The project will deliver intergenerational, tree-related activities for young people to build their knowledge and learn new skills from environmental professionals and experienced volunteers, mobilising young people to take positive action against climate change. This opportunity will also support the ambitious Clyde Climate Forest (CCF) partnership initiative across the Glasgow City Region.

ABOUT TREES FOR CITIES

Trees for Cities is an ambitious, far-reaching organisation.

Trees for Cities is the only charity that focuses on planting, protecting and promoting urban trees across the UK and overseas. We are a rapidly growing and developing organisation that suits ambitious, dedicated and passionate staff.

We are looking for energetic and organised individuals to support and deliver our community engagement activities for urban forest projects and initiatives. This involves planning, delivering, and reporting back on community consultations, educational workshops, public tree planting events and other activities.

WHO WE ARE LOOKING FOR

The role is public facing, so we are looking for confident and adaptable communicators who are comfortable engaging residents in a range of communities, schools, and interest groups, and who are passionate about trees, and the environment.

We are seeking individuals who are happy to work hands-on, outdoors in all weathers at a variety of locations, and over some weekends, with TOIL (time off in lieu), as well as being comfortable working indoors in an office environment. We want practical and organised people capable of coordinating event logistics and are keen to support everything from small scale workshops to public community events.

Trees for Cities is committed to the principles of equal opportunity. We value diversity and are committed to promoting diversity within the workplace. We aim to ensure that our employees achieve their full potential and that all employment decisions, including recruitment, are taken without reference to irrelevant or discriminatory criteria. A full copy of our Equal Opportunities Policy can be provided on request.

HOW TO APPLY

Please visit our website to view the full job description. To apply for the role of Urban Tree Canopy Trainee, please send your CV and supporting statement (on no more than 2 sides of A4) outlining why you are interested in the role and your fit with the Person Specification with the subject heading ‘Urban Tree Canopy Trainee’. 

Please note we are unable to provide visa sponsorship for this role, you must therefore have a valid right to work in the UK to apply.

The deadline to apply is: 4th November 2024

Interviews are scheduled for: Week commencing 18th November 2024

If you are shortlisted for interview, you will normally be contacted within two weeks after applying. If you do not hear from us within this period then you should assume that on this occasion you have not been selected for interview.

Trees for Cities is the first UK environmental organisation to have been awarded social value certification. Trees for Cities is an equal opportunities employer. Registered Charity No: 1032154.

Previous applicants need not reapply. No Agencies Please.

Mothers’ Union is a global Christian movement working to transform lives, strengthen families and advocate for change. 

Active for nearly 150 years and now with 4 million members in 84 countries, our development programmes have extraordinary reach and an approach that is in line with best practice – our members serve in their local communities, have strong established relationships, and are there for the long term. They see what is needed, where it is needed and work as volunteers to help others. This local knowledge, combined with their Christian faith perspective enables transformation in the communities they serve. 

Our programmes, which take an Asset Based Community Transformation approach, are focused around the three pillars identified by our members of stopping violence (especially gender-based violence), poverty and injustice. 

We now seek a Director of Global Programmes to build on the excellent work to date to ensure there is consistency in approach, and that the local teams have the necessary capability and capacity in place to deliver to time, quality and budget. Our desire is to do this without losing the relational and member-led approach we have always taken, and to extend the work into more countries. 

This will require a best-in-class development leader with a mature Christian faith, the ability to shape culture and convert vision into operational strategies that enable growth.  You will be a brilliant team builder and collaborator who balances trust and accountability and you will likely have experience of working in a networked organization, with and through volunteers. 

For more details, including how to apply, please see the job pack attached.

Closing date 5pm on 8th November

We’re looking for someone with a track record of engaging families and a passion for supporting people to make informed health decisions. You’ll be a clear communicator and a good listener. You’ll work across our team, alongside our Information and Advice Worker, and potentially engage some of our volunteers. You’ll also bring in Parent Champions and lead sub-contracted work with a local community partner to help us reach residents in community languages. You’ll help us hear and collect resident stories. The information you collect will be reported to decision-makers responsible for health and care services. 

You’ll enjoy working as part of a team committed to improving health and care services and access for Islington residents. You may have lived experience as a parent/guardian/carer of a child and/or be from a minoritised community.

Property Advisor

Salary: £40k + 
Benefits: Pension & 22 days holiday per year + Bank holidays and birthday day off.
Contract: Full-time & Permanent (Monday – Friday with some flexibility in working hours)
Reporting to: Director
Location: 78 Quaker Street, Shoreditch, E1 6SW

Our client is an exciting new social enterprise lettings agency, with profits reinvested into supporting people experiencing homelessness and on low incomes to find good quality, affordable homes in London. 

They are now looking to appoint a dynamic individual to join their team as a Property Advisor. A blend of the traditional Negotiator and Property Manager roles, you will be the go-to person for all aspects of your portfolio from start to finish. As one of the first key hires for this exciting new company, you will be an integral part of the business succeeding. 

A little bit about them   

•    They're a brand-new social business with big plans. 
•    They’re ambitious to get things done, with the right people and ethos.   
•    They are passionate about homes and aim for the highest level of care and service.
•    They are committed to delivering the best possible renting experience for landlords and tenants.

Key Responsibilities

A background in the PRS will be essential, with previous experience within property management being helpful. You will need to provide great customer service to your landlords and tenants alike as well as:

Managing Your Portfolio

•    Marketing and listing properties
•    Viewings and property visits
•    Checking all compliance is up to date
•    Completing inventory checks and moving in new tenants
•    Drawing up check-out reports and organising deposit release

Move In Process

•    Seamless communication so the process runs smoothly
•    Organising any requests for the tenancy prior to move date
•    Referencing all applicants
•    Drawing up paperwork and handling move-in monies
•    Attending key handover and walk through property with new tenant

Property Works

•    Being available for calls and emails when repairs are required
•    Speaking with contractors to book in the repair
•    Updating landlords and tenants on progress and costs
•    Ensuring work is completed and exceeds all minimum standards

Business Development

•    Following up on new opportunities
•    Keeping an eye on the portal for stock that would suit their applicants
•    Promoting them through social media channels
•    Spending time talking and integrating with the local community

Social Media

•    Understanding their marketing strategy to keep channels updated
•    Engaging with local business to help promote them
•    Updating Instagram, Twitter, Facebook and LinkedIn when required
•    Seeking new partnership opportunities within these platforms

Skills Required

•    Excellent interpersonal, negotiation and communication skills, both verbally & in writing
•    Demonstrable ability to remain calm in complex scenarios & build positive relationships with tenants & landlords
•    Ability to manage and prioritise own workload and be responsive to the needs of your portfolio, including responding to urgent tasks at short notice 
•    Willingness to go the extra mile, and to always do the right thing

Experience Required

•    Previous experience in the lettings market
•    Proven knowledge & understanding of the private rented housing sector 
•    Confident with compliance requirements for a tenant to move-in
•    A PRS letting agency qualification is preferable but not essential 

Application Process

Please submit your most recent CV, and a covering letter outlining your skills and experience and why this would make you the right person for the job. 

Apply today and help them build this exciting new venture!

This post is funded by National Lottery Community Fund

You may also have experience in the following: Property Manager, Property Management, Rental Agent, Property Letting Advisor, Tenancy Coordinator, Leasing Executive, Property Rental Specialist, Lettings Agent, Lease Negotiation Specialist, Tenancy Negotiator, Property Leasing Consultant, Residential Lettings Officer, Leasing Coordinator, Lettings Representative, Rental Property Advisor, and Lettings Associate.

REF-217 645

This is an exciting opportunity for the right candidate to lead Open Door’s year-long "Impact and Evaluation" project, for which we have been awarded funding by The Prudence Trust.  

Head of Brain Injury Service

Lead a passionate team dedicated to transforming the lives of children and families affected by acquired brain injury. Join us as our Head of Brain Injury Service and make a lasting impact through our inclusive, compassionate and innovative support programme.

The Child Brain Injury Trust was originally set up by a group of medical professionals. The organisation has evolved over the years and is now the leading UK organisation supporting families and professionals affected by childhood acquired brain injury. Working in consultation and collaboration with families and professionals, the charity aims to ensure families can access the support they need, when they need it and to ensure they have the best possible chance of reaching their potential.

As Head of our Brain Injury Service, you will be joining the charity at an exciting time, as we have just launched our new five-year strategy – Elevating families, enriching futures. The strategy is our most exciting yet as we look to increase our reach and embed 4 key areas of support: early intervention (currently we work in  major trauma centres and specialist hospitals across the UK), community inclusion, educational services and virtual support. Although our programme delivery model is not  completely defined and embedded, we have a strong framework and a dedicated team who are eager and committed to our strategic goals. We are developing our service in line with the future needs of families and as such we are looking to appoint an individual who is passionate about childhood acquired brain injury, team development and leadership.  By joining an inclusive, compassionate and forward-thinking team, you will be part of developing and growing our highly regarded charity.

The purpose of this role is to provide overall strategic input, direction, development and operational management for the national brain Injury support service. To lead our whole brain injury service team to achieve the five-year strategy.

As well as exceptional leadership and management skills, you will need to enjoy developing and maintaining relationships with a large range of key stakeholders from the clinical, legal and corporate sectors.

We are looking for a confident and experienced individual who has evidenced previous compassionate leadership experience which will be essential and your values will lead your success.

This is a varied and exciting leadership role for the right individual, where no two days are the same.  If you are adaptable, solution focused and have excellent management and leadership skills then we are keen to hear from you. Thank you for your interest in this position.

Group Facilitator

Location: National role which will involve extensive travel across England and Wales
Salary: £28,350 per annum FTE, £14,175 per annum actual earnings.
Hours: 18.75 hours per week, Monday to Friday (weekend & evening work may be required occasionally)
Contract Type: Permanent

Benefits: Generous Holiday allowance, Season Ticket loan, Cycle to work scheme, Charity worker discounts, Enhanced maternity package, Wellness, inclusion, and diversity groups

Role Purpose:

We are seeking a passionate and dedicated Groupwork Development Officer to deliver and develop groupwork programmes within the Women’s Estates, working closely with prison agencies and staff to facilitate life-changing relationship and parenting courses. You will play a vital role in empowering women to achieve positive outcomes and rebuild family ties.

Key Responsibilities:

• Promote Pact’s groupwork and parenting courses, supporting the recruitment of suitable participants through assessments and outreach.
• Facilitate the delivery of Pact’s relationship and parenting courses, including 1:1 booklets, to achieve positive outcomes for participants.
• Develop and maintain proactive working relationships with prison agencies to promote Pact and ensure effective referral procedures.
• Collaborate closely with Pact and prison staff to ensure smooth running of the groupwork programme, ensuring it complements other services provided within the prison.
• Work alongside prison staff, case managers, and key personnel to support women attending the courses.
• Promote Pact’s reputation to attract support from statutory and third-sector partners.
• Recording and Reporting:
• Monitor and support systems for thorough evaluation, data collection, and management.
• Attend key meetings, providing performance feedback and ensuring the programme's alignment with goals.
• Contribute to monthly service reports and provide updates on service progress to Pact and external partners as needed.

What We’re Looking For:

• Experience in group facilitation, particularly in relationship or parenting programmes.
• Strong interpersonal and communication skills to engage with prison staff, participants, and external partners.
• Proven ability to manage relationships and promote collaboration between various stakeholders.
• Excellent organisational skills with attention to detail in data collection, reporting, and programme evaluation.
• A commitment to empowering individuals, especially women, to make positive life changes.

Organisation:

Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.

How to apply:

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the 'apply now' button

Other information:

Pact is an equal opportunity employer and welcomes applications from all backgrounds including those who have previous convictions (appointment to post is subject to a risk assessment). This post is subject to a 6 month probationary period, verification of identity and proven right to work in the UK, satisfactory HMPPS/ MoJ Security Prison Vetting, satisfactory employer references covering a minimum of 3 years and a satisfactory enhanced DBS. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.

About us

Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.

Pact’s vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.

Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120+ years of service delivery.
As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for e.g. larger text) for candidates with disabilities, including those with neurodiversity.

You may have experience in the following: Group Facilitator, Training Coordinator, Programme Officer, Learning and Development Officer, Family Support Worker, Prison Programme Coordinator, Case Manager, Community Development Officer, Social Worker, Rehabilitation Coordinator, Parenting Course Facilitator, Support Worker, Criminal Justice Programme Officer, Resettlement Worker, etc.

REF-217 509

About us
The Microbiology Society is a membership charity for scientists interested in microbes, their effects, and their practical uses. It has a worldwide membership based in universities, industry, hospitals, research institutes, schools, and other organisations.

Our members have a unique depth and breadth of knowledge about the discipline. The Society’s role is to help unlock and harness the potential of that knowledge.

Our commitment to anyone who studies microbes is “whoever you are, wherever you are, we will amplify your voice”.

Read more about our mission and values on our website

About you

You will be responsible for supporting the strategic development of our publications, including journals and an open research platform. They will be responsible for generating high-quality content in our titles and support the ongoing movement toward open science. The post holder will ensure we support the microbiology community in our publishing activities, working closely with colleagues, external stakeholders with microbiologists in academia, industry, and infection science environments.

The Publishing Editor will also support and manage editors and editorial boards, monitoring performance and running recruitment as and where required.

The successful candidate will have experience in academic publishing, the ability to communicate with internal and external stakeholders at different levels and, have working knowledge of Microsoft  Office Applications.

Please note that the organisation operates a hybrid working policy.

For more information about the Society, please visit our website.

Our generous benefits package includes;

• Flexible working hours
• Highly competitive salaries with an annual cost of living increase
• 23 days holiday + eight bank holidays and three additional days over the Christmas break
• 10% employer pension contribution
• Life insurance including free (health and wellbeing) employee support services
• Enhanced maternity pay to include 26 weeks of fully paid maternity leave and 13 weeks of statutory maternity pay
• Enhanced Adoption pay to include 26 weeks of fully paid adoption leave and 13 weeks of statutory adoption pay
• Season Ticket Loan Scheme
• Cycle to Work Scheme
• £50 contribution towards eye care

To Apply

Please attach your CV and Cover Letter.

Please note that only shortlisted candidates will be contacted.

Closing date: 31st October 2024

It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Microbiology Society is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. We value, promote, and seek diversity.

The Society also takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused, or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources, only shortlisted candidates will be contacted therefore, if you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

About Us: 

First Love Foundation is a Christian charity, founded with a mission to transform society through justice, dignity, and equality for all. We empower individuals to break free from poverty and crisis, offering comprehensive support and guidance. Our AQS-accredited service helps those facing income shocks, housing difficulties, health challenges, and more. 

The Role: 

As a Generalist Adviser/Caseworker, you will provide advice, case management, and advocacy services to individuals in need. The ideal candidate will have at least two years’ experience in advocacy or advice roles, with at least one year in casework. You will manage a diverse caseload, collaborating with our team to achieve life-changing outcomes for our clients. 

Key responsibilities include: 

• Providing advice & advocacy on welfare benefits and housing. 

• Managing complex cases, including preparing for appeals and representing clients at tribunals. 

• Offering guidance and support to colleagues and volunteers. 

• Maintaining accurate case records, adhering to AQS standards. 

Who We’re Looking For: 

We are looking for someone with excellent communication and problem-solving skills, a passion for helping others, and the ability to thrive in a fast-paced environment. Experience with welfare benefits and case management systems, such as Advice Pro, is essential. 

We welcome applications from individuals with lived experience and from diverse backgrounds, particularly those reflecting the communities of Tower Hamlets. 

Join us in our mission to transform lives and help create a Britain free from poverty!