Communication executive jobs in Cardiff

Help us make sure no one living with nystagmus ever feels alone. We're looking for a Chief Executive who can turn a trusted, growing charity into a fundraising and communications powerhouse.

The Nystagmus Network is a small charity with an excellent reputation. For forty years, we've been the voice people turn to when they need it most. Whether that's a parent whose child has just been diagnosed, an adult navigating a new condition, or a clinician looking for a research partner with expertise in patient involvement. We've built that trust one relationship at a time, and now we're ready to grow it into something bigger.

We need a Chief Executive who sees fundraising at the heart of the charity, and as storytelling with a purpose. If you thrive on walking into a room with a funder and leaving with a partnership, you're the person for us. Securing significant income through trust and statutory bids sits at the heart of this role, and so does the expertise in demonstrating impact. Sharp, compelling reporting that shows funders and supporters exactly what their money makes possible.

We're looking for someone who can shape a communications and brand presence that matches the strength of our reputation, someone with experience in setting direction for external-facing content, comfortable working with fractional expertise to keep our voice consistent and professional, and just as comfortable being the face of that voice themselves. You'll be equally at home talking research priorities with an ophthalmologist as you are meeting a family with an unexpected diagnosis.

This is a hands-on role in a lean, ambitious organisation. You'll hold real responsibility for strategy, governance and our external profile, working closely with a supportive Board of Trustees, but you'll also be close enough to the work to take ownership of the insight and data that prove it's working. We want to hear from you if the idea of taking real ownership of all aspects of running a charity appeals to you, if you are a self starter with the skills to manage a wide range of projects and ideas.

You do not need to have been a Chief Executive before. What you do need is real sector experience, credibility with funders and trustees, and the drive to turn ambition into a deliverable plan. We particularly welcome applications from people with personal experience of nystagmus or other eye conditions.

If you can bring both the strategic weight and the storytelling instinct this next chapter needs, we would love to hear from you.

Part-time · 3 days per week · 12-month fixed-term contract · £44,000-48,000 per annum, depending on experience (pro rata) · Remote, with periodic in-person meetings

Harris Hill has an exciting opportunity, for an experienced interim Head of Communications to support a National charity whist they recruit on a more permanent basis. 

This part time role can be 2-3dpw, on a fully remote basis. 

This is a unique opportunity to lead high-profile national campaigns, strengthening the organisations reach across the media and digital landscape, and ensuring staff remain connected, engaged, and inspired by the organisations work.

Role:

National campaigns and public engagement — including our flagship campaign

Media and profile-building — securing high-quality coverage, managing relationships with press, ambassadors, and influencers.

Audience growth and supporter engagement — expanding our network of donors, partners, and advocates

Digital and content strategy — driving a multi-platform approach that positions us as a thought leader in our field and also helps us reach the people who most need our support

Internal communications and culture — ensuring staff feel informed, connected, and part of a shared purpose

Team leadership — jointly leading a skilled communications team and working closely with senior leaders, including the Chair, the CEO and Executive Team and Trustees.

Experience:

Bring a strong track record across PR, campaigns, digital, and internal communications

Be confident leading complex, multi-channel communications activity

Experience navigating complex organisational environments with diverse operational and service functions.

Have experience translating organisational mission into clear, engaging messaging for diverse audiences

Be a collaborative leader, comfortable working in a job share arrangement and across senior teams

Combine creativity with delivery—able to move from strategy to execution at pace

Bring a strategic and pragmatic approach to marketing, with strong attention to brand consistency and discipline.

If you would like to find out more about this amazing opportunity, please apply today, as the client will interview as they see CV's.

External Communications Manager

Salary: £40,000–£42,000 FTE
Hours: 30 hours per week
Location: Remote, with regular travel to FitzRoy services, team and stakeholder meetings as agreed. The role requires attendance in London once per month and applicants must be able to commute to services in Norfolk, Nottingham and Hampshire.
Reports to: Head of Communications
Directorate: Business Development and Partnerships

FitzRoy is a national charity supporting people with learning disabilities, autism and mental health needs to live lives rooted in choice, meaning and happiness.

We are strengthening our external voice and looking for a confident, perceptive and warm communicator to help more people understand FitzRoy’s expertise and impact and increase our influence.

This is a moment of change for social care. We want to play a more active role in shaping its future, ensuring the people at the heart of it are seen, heard and involved in the decisions that matter.

About the role

As External Communications Manager, you will help build FitzRoy’s profile and reputation by identifying the stories, insight and opportunities that show what good support looks like in real life.

You will work closely with the Head of Communications, fundraising, business development and operational colleagues to turn external communications priorities into practical plans, content and opportunities.

This is a delivery role with real influence. You will be expected to bring ideas, advise colleagues, shape practical plans and turn opportunities into action.

What you will do

You will:

• develop proactive external communications activity that raises awareness of FitzRoy’s work, expertise and impact
• spot opportunities for FitzRoy to contribute constructively to sector conversations
• identify realistic opportunities for media, sector press, partner or local coverage
• gather stories, photos, video and quotes that help people understand what good support looks like in real life
• use social media, website content, audience insight and analytics to strengthen FitzRoy’s external profile

About you

You may come from charity communications, PR, journalism, public affairs, stakeholder communications or another external communications background.

You do not need to have worked in social care before, but you will need to be interested in people, willing to learn quickly and able to handle stories about people’s lives with care, respect and good judgement.

We are looking for someone who is:

• an excellent writer and editor
• confident developing clear, accessible content for different audiences
• warm, curious and able to build rapport quickly
• able to spot strong stories, ideas and opportunities
• confident creating social media and website content shaped by audience insight
• comfortable working independently and managing competing priorities
• able to think strategically about audiences and influence, while being practical about what can be delivered in a small team
• confident gathering content including photos, videos and quotes
• willing and able to travel to FitzRoy services and meetings as needed

A full clean driving licence and access to a car for work travel are required, as some services are not easily accessible by public transport.

Working at FitzRoy

You will join a small, friendly communications team with big ambitions. This role will suit someone who enjoys a mix of planning, writing, relationship-building, story-gathering and hands-on delivery.

You will help us show the difference good support makes – and help ensure the voices, experiences and achievements of people with learning disabilities, autism and mental health needs are seen and heard.

How to apply

To apply, please submit your application and a covering letter.

We do not expect your covering letter to address every point in the person specification. We would like you to tell us:

• what interests you about this role and FitzRoy
• three things you would bring to the role
• a piece of communications work you are proud of and why
• how you approach using social media, website content and audience insight to build external profile
• how you would approach telling stories about people’s lives with care, respect and good judgement

If you are using AI tools to write your application, please use them with caution. We are looking for your own voice and writing style.

St Peter’s Walworth is seeking an experienced freelance communications consultant to support the development of messaging and content for our Building Beyond: Soane Reimagined project. This Heritage Lottery-supported programme will support the restoration and future development of one of Sir John Soane’s most significant parish churches.

We are looking for a strategic communicator with strong copywriting and storytelling skills who can help articulate a compelling case for support across fundraising and digital channels. The successful consultant will have experience of developing communications for charitable, community, heritage or faith-based organisations and a strong understanding of donor audiences, including trusts and foundations, individual supporters and major donors.

We are looking for someone who can demonstrate:

• Experience developing fundraising and campaign messaging
• Excellent copywriting and storytelling skills
• An understanding of philanthropic and donor communications
• The ability to translate complex projects into clear, engaging narratives
• A collaborative and responsive approach to working with stakeholders

 Contract Details

• Freelance consultancy contract
• August–September 2026
• Budget: £2,500–£3,000
• Final deliverables required by 30 September 2026

A full project brief is available 

How to Apply

Please send:

• A CV or professional profile
• Examples of relevant work
• A brief outline of your approach
• Your fee proposal and availability

Applications should be sent to Nina Swann, Heritage Manager

 Closing date: 9am Monday 27 July 2026

Online Interviews: Week commencing 4 August 2026

Role Overview
Stroke Association are delighted to partner with The Talent Set on a fantastic Associate Director of Marketing & Communications role.

Reporting directly to the Executive Director of Giving, Volunteering and Voice, this role will lead the talented Marketing and Communications team and play a critical role in shaping how the charity engages with stroke survivors, supporters, partners, policymakers and the wider public. Working closely with Executive Directors and teams across the organisation, you will develop and deliver an integrated marketing and communications strategy that advances our organisational goals and strengthens impact.

As Stroke Association builds a more agile and collaborative culture, multidisciplinary teams are embracing test-and-learn approaches, using insight and evidence to focus efforts where they can make the greatest difference. 

We’re looking for an exceptional leader who combines strategic vision with creativity, influence and collaboration. Someone who can inspire and develop a high-performing team, champion the value of marketing and communications across the organisation, and help the charity reach more people affected by stroke than ever before.

Key Responsibilities

• Ensure a coherent and compelling marketing, communications and brand strategy that strengthens the charity's profile, supports organisational priorities and builds public understanding of stroke and its impact.
• Drive insight, evidence and learning to inform decision-making, enabling the continuous evolution of marketing and communications approaches, channels and activities.
• Create the conditions for marketing and communications to operate as a strategic partner across the organisation, supporting the delivery of fundraising, influencing, research and stroke support priorities.
• Champion a co-creation approach, building meaningful partnerships with colleagues, stroke survivors, volunteers, supporters and external stakeholders to shape communications, campaigns and organisational priorities
• Embed an audience-led approach that enables meaningful engagement, broadens reach and deepens connection with diverse communities.
• Ensure the voices and experiences of stroke survivors, carers and communities are authentically represented and embedded within the charity's communications, campaigns and brand narrative.

Person Specification

• Proven experience of developing and delivering organisation-wide communications and marketing strategies that support organisational objectives and drive measurable impact.
• Experience of leading and developing high-performing multidisciplinary teams, creating an inclusive, empowering and values-led culture.
• Demonstrable experience of building and protecting organisational reputation, including managing complex communications, sensitive issues and reputational risk.
• Experience of working collaboratively with senior leaders to shape organisational priorities and influence decision-making.
• Experience of developing compelling audience-led communications, campaigns and engagement approaches across multiple channels.
• Experience of working with lived experience, service users, beneficiaries or communities to shape communications, campaigns or organisational activity.
• Experience of managing significant budgets, resources and external agency relationships.
• Experience of supporting organisational influencing, campaigning or policy objectives.
• Experience of leading communications through organisational change, transformation or periods of significant growth.

What’s on Offer

• Salary: £75,000 (+ London weighting depending on post code)
• Permanent
• Home-based, with national travel in the UK as require, including some overnight stays

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

About Global Health Partnerships
Global Health Partnerships is a UK-registered charity with nearly four decades of experience connecting NHS institutions, diaspora health workers, Royal Colleges, and government partners with counterparts across Africa, Asia, and beyond. We strengthen health systems, build the evidence base for UK investment in global health, and work at the interface of domestic and international health policy. Our network includes 256 confirmed MCH health workers across 32 institutions, established relationships with RCOG, RCM, RCN, and NHS England, and a track record of supporting the APPG on Global Health and Security. We are a trusted, non-partisan intermediary between UK clinical communities and policymakers.

Why this is an exceptional opportunity
This is a rare and timely role for a senior external affairs and communications professional who wants to make a direct, measurable difference to global health. You will be joining Global Health Partnerships at a pivotal moment, as we launch an ambitious advocacy programme, with the backing of a major foundation and a network of frontline NHS clinicians and health institutions.  
 

This is not a general communications role. It is a specialist advocacy and policy influence position, focused on translating evidence and health worker experience into parliamentary and media impact. If you want to shape how UK politicians and the public think about global health and see that shift lead to real changes in funding and policy, this is the role for you.

Job purpose
Reporting to the Deputy Chief Executive, you will lead GHP’s external affairs and communications function across the full range of the organisation’s strategic priorities. This includes designing and executing GHP’s advocacy strategy for priority programmes — with the Every Mother, Everywhere MCH programme as the flagship — while also building GHP’s broader profile as the leading UK voice on NHS institutional partnerships, health workforce policy, and the mutual benefit case for UK investment in global health. You will manage GHP’s relationships with key stakeholders in parliament, government, and the media, and ensure that GHP’s full portfolio of work is visible, compelling, and connected to the policy arguments that matter most to funders and decision-makers.
 

You will oversee GHP’s secretariat relationship with the APPG on Global Health and Security, develop and support networks of health worker and diaspora advocates, lead media and parliamentary engagement, and coordinate a coalition of civil society, clinical, and community organisations around shared advocacy priorities. With the communications team, you will also work closely with the fundraising and programmes teams to ensure GHP’s communications and public profile actively support income diversification and donor engagement across institutional, trust, and corporate funding streams.
 

While the immediate priority is our Maternal and Child Health Advocacy programme and its parliamentary and media objectives, this role carries wider organisational responsibility for GHP’s positioning, reputation, and voice in public discourse on global health. The postholder will line manage the Communications Manager and be accountable for the coherence of GHP’s external communications across all channels and programmes. 
 

For full details on the role, including the Person Specification please look at our job pack.

What we offer:

As well as your salary which is paid monthly, you'll also get:

• Flexible and hybrid working
• 25 days annual leave plus three days off between Christmas and New Year
• Annual learning and development allowance
• Employee Assistance Programme
• 5% employer pension contribution when an employee contributes 3%

How to apply: 
 

Please apply with a CV and a covering letter of no more than two pages by 10th July 2026.
 

Your covering letter should address the following: why you are interested in this role at this moment; how your experience of external affairs is relevant to GHP’s organisational priorities; what you understand to be the strongest argument for UK investment in global health and how you would build political and public support for it. 
 

GHP is committed to equity, diversity, and inclusion in our recruitment. We particularly welcome applications from people with lived experience of the communities and health systems our work engages with.

This is an exciting opportunity for a new leader to guide the organisation through its next phase of development, building from a position of strength. The organisation is in the first year of a clear and ambitious three-year strategy, with a strong core team of staff and a healthy financial position.

The outgoing Executive Director was previously also the organisation’s Advocacy Director, and continued to deliver both functions within one role. For this reason the Board of Trustees is advertising the position in two configurations. Applicants are welcome to express an interest in either:

• Option A — Part-time Executive Director. A 0.6 FTE part-time post which is a leadership and management role only, and does not include delivering the advocacy activities of the organisation. These will be undertaken by a separate part-time Advocacy Director, who carries the advocacy responsibilities covered by the associated Advocacy Director job description.

• Option B — Full-time Executive Director. A single full-time post in which the successful candidate takes on both the part-time Executive Director role and the responsibilities of the part-time Advocacy Director role being advertised concurrently. The successful candidate must meet the person specification requirements of BOTH roles.

Internal title: Executive and Governance Administrator

Location: Home (most meetings are online and we are largely a remote working organisation, however travel will be expected to central events at  least 1-2 times a year which will be paid for by the charity)

Salary: £34,453 Full Time

Hours: 35 per week (full time)

Closing Date: Sunday 19 July - 23.30

Contract: Permanent

About the role

This is a key support role at the heart of Housing Justice, providing high-quality, proactive and highly organised executive support to the CEO and senior leadership team in a fast-moving national charity environment. The postholder plays a critical role in enabling the CEO and Directors to operate effectively, requiring excellent diary management, strong judgement, discretion, and the ability to manage competing priorities and anticipate organisational needs. The role also involves coordinating meetings end-to-end, ensuring they are well-structured and outcome-focused, including preparing agendas, capturing accurate notes, maintaining action logs, and proactively following up to ensure timely completion.

About you

We are looking for someone with:

· Significant experience supporting senior leaders in a PA, Executive Assistant, or equivalent role

· Experience managing complex diaries across multiple senior stakeholders

· Experience of agenda setting and action tracking for a variety of senior management and trustee meetings

· Experience working in a fast paced, often changing environment

About us

Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.

Executive Assistant to the Chief Executive
6-Month Fixed-Term Contract (with potential opportunity to apply for a permanent role)
Salary: £40,000 + excellent benefits
Location: Home-based, with regular travel to care homes across South England (full UK driving license and access to a car advantageous)

Prospectus are excited to be supporting a fantastic care home provider with their search for an Executive Assistant. This is a 6-month fixed-term contract, based remotely but requiring regular travel to their care homes, two to three times a week.

You will be a talented Executive Assistant, providing high-level support to their Chief Executive, Board and wider leadership team. This is a varied and rewarding opportunity for someone who thrives in a fast-paced environment, enjoys building strong relationships and is passionate about delivering outstanding support.

You will bring previous experience in an Executive Assistant, senior administration or diary management role, and have exceptional organisational and time management skills. You will have excellent written and verbal communication abilities, with a warm and professional approach. You’ll also bring experience managing diaries, meetings, travel arrangements, and have excellent attention to detail, bringing a high-level of discretion when handling confidential information. Most importantly, you will bring a proactive and enthusiastic approach to the role, with a willingness to learn new skills.

As a key member of their Central Support Team, you'll play a vital role in ensuring the smooth running of executive operations while supporting internal communications, projects, events and organisational initiatives.

Key Responsibilities:

• Manage complex diaries, schedules and travel arrangements for the CEO, as well as screen and prioritise communications, ensuring effective management of competing priorities.
• Facilitate communication between the CEO and internal and external stakeholders.
• Prepare reports, presentations, correspondence and other key documentation.
• Support internal communications and social media messaging on behalf of the CEO.
• Coordinate Board and executive meetings, preparing agendas, papers and documentation and take accurate meeting minutes and monitor follow-up actions.
• Provide administrative support for projects, research and organisational initiatives and take a leading role in planning and delivering staff events, including employee recognition celebrations and annual awards events.
• Help maintain an organised and efficient office environment, including supplies, equipment and technology management.

We're particularly interested in candidates who have a passion for caring for others, an understanding of inclusion and belonging, and a genuine commitment to supporting people and communities.

To apply, please submit your CV via the advert link. You may be asked to submit a cover letter at a later stage.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Shannon Sanderson at Prospectus.

This role will play a pivotal role in supporting Galop to achieve its mission to support LGBT+ victims and survivors of abuse and violence in the UK. You will work alongside another Executive Assistant to provide administrative and project support to the Co-CEOs, as well as supporting the Chair of the Board, Trustees, and Senior Leadership Team as needed. You will work closely with Galop’s Co-CEOs and the wider senior team to ensure the efficient and effective running of the executive office. You will proactively manage both internal and external demands, as well as supporting the Co-CEOs with some of their key projects, such as implementation of the strategy, high-level fundraising and culture development. 

This is a remote role, with the ideal candidate being available in person in central London on an ad hoc basis. This position is part-time and we are open for this role to be undertaken in either 3 or 4 days per week, and can show flexibility with working hours.

Your duties will include: 

Executive Support & Office Management 

• Support the Co-CEOs in all aspects of their roles, including strategic inbox and diary management, workload management, coordinating and minuting meetings, ensuring they are fully briefed, and tracking action points for the Co-CEOs and Senior Leadership Team.  
• Act as an effective gatekeeper to the Co-CEOs.  
• Ensure electronic files and systems are kept up to date and effective.  
• Undertake general administrative duties for the Executive Office as required.  
• Support the wider Senior Leadership Team as required.  
• Undertake any other reasonable duties as required.  

Governance & Board Administration 

• Work closely with the Co-CEOs and Board on the organisation's governance requirements, including compiling Board and Sub-Committee papers, maintaining minutes, and managing governance documentation.  
• Coordinate Board and Sub-Committee meetings, including preparing agendas, information packs, Co-CEO reports, and taking accurate minutes.  

Strategic Planning, Projects & Performance 

• Create and maintain systems to monitor operational work against strategic objectives, ensuring regular reporting of organisational KPIs and departmental operational plans.  
• Undertake research and project management related to the Co-CEOs' programmes and activities, producing briefings, summaries, and leading projects where required.  

Stakeholder Engagement & Communications 

• Serve as a key point of contact for the Co-CEOs and Senior Leadership Team, managing internal and external enquiries professionally and liaising with corporate, political, media, non-governmental, and other stakeholders.
• Represent the Co-CEOs internally and externally as required.  

Professional Standards 

• Always maintain the highest levels of confidentiality. 
• And any other duty as required.

Please download the job description attached for further information about the role. 

Closing date is Wednesday 15 July, 10am.

Fundraising Lead  
£45,000–£55,000 F/T 
Remote with regular travel 

About Metabolic Support 

Metabolic Support is the UK umbrella patient organisation for people living with Inherited Metabolic Disorders (IMDs) — rare, lifelong genetic conditions affecting around 40,000 people in the UK and 1.43 million worldwide. Since 1981 we have been at the forefront of rare disease advocacy, research and community support. 

About the Role 

This is a strategic, hands-on opportunity to lead our fundraising activity, drive sustainable income growth and position Metabolic Support as the leading international patient advocacy group for IMDs. Reporting to the Chief Executive, you'll shape and deliver an ambitious fundraising strategy, build relationships with trusts, foundations, corporates and major donors, and work across our small, agile team to embed fundraising principles into everything we do. The role has no direct reports but requires a collaborative, proactive approach and the confidence to work autonomously. 

Key Responsibilities 

• Develop and deliver an integrated fundraising strategy covering corporate partnerships, individual giving, major donors, trusts and foundations, legacies, community and events 

• Lead on high-value bids and build compelling donor propositions 

• Manage donor stewardship, CRM (Nutshell), budgets and board reporting 

• Instil fundraising principles across the team and maximise income opportunities organisation-wide 
   

About You 

• Proven fundraising or income generation experience with expertise in at least one area: trusts and foundations, corporates or major donors 

• Strong relationship-builder with excellent written and verbal communication skills 

• Highly organised, self-starting and comfortable managing competing priorities 

• Committed to Metabolic Support's mission; willing to travel in the UK and internationally 

Senior Philanthropy and Partnerships Executive

Location: Remote

Salary: £30,000 per annum

Vacancy Type: Permanent, Fill Time

Are you a confident relationship-builder with a passion for purpose-driven work? Do you know how to turn conversations into long-term support and meaningful partnerships?

We’re looking for a Senior Philanthropy & Partnerships Executive to join our passionate fundraising team in a remote, full-time role working 35 hours per week. This is an exciting opportunity for a confident relationship-builder to help grow income from high-net-worth individuals, corporate partners and trusts, supporting life-changing services across the UK.

At The Forward Trust, we help people break cycles of addiction, homelessness and offending to build positive futures. With around 40% of our workforce in active recovery and/or with lived experience of the criminal justice system, our team is proof that change is possible.

Why Join Us?

You’ll be joining an ambitious and supportive fundraising team responsible for generating £2.3 million annually to power our vital Recovery and Belonging services. Strong foundations are already in place, now we need someone exceptional to help take us further.

What You’ll Be Doing

• Identify and engage new high-net-worth donors and corporate partners
• Support delivery of major giving, company support and legacy strategies
• Build tailored stewardship journeys that inspire long-term support
• Manage a portfolio of existing supporters and promising prospects
• Create compelling proposals, impact reports and donor communications
• Support applications to corporate foundations and funding opportunities
• Help shape donor-facing materials that showcase our mission and impact
• Coordinate events, visits and cultivation opportunities
• Represent The Forward Trust externally with confidence and passion
• Maintain accurate CRM records and donor data
• Collaborate across the wider fundraising team to maximise results

What We’re Looking For

• Proven experience in fundraising, partnerships or relationship management
• Strong communication and influencing skills
• A proactive, target-driven mindset with excellent attention to detail
• Confidence managing multiple priorities and stakeholders
• Passion for social impact and changing lives

If you’re motivated by meaningful work and excited by the chance to grow transformational partnerships, we’d love to hear from you.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

Please note that we may close this vacancy early if we receive a high volume of suitable applications. 

Employee Screening and Eligibility to Work

Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to their website to complete your application.

Bookings Team Executive
Hours: Full-Time
Contract: Fixed term role 26th August until 27th November
Salary: £30,500 per annum, plus Into Film Benefits
Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office.

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person.

Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford. We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff perks and benefit, which are detailed below.

Role Summary

The main function of the bookings team is to provide high quality customer service for the Into Film Festival. Initially this will be receiving calls, processing bookings and liaising with educators on email and on the phone. There will then be a need to make outbound calls to drive bookings, speak to attending teachers and liaise with cinemas to ensure the festival runs smoothly. This is an exciting, front-line, varied role requiring high level communication skills and a solution-focused attitude. It is an opportunity to develop customer service and CRM/Salesforce skills and work for the world’s largest film festival for young people.

Main Responsibilities:

• To be the first point of contact for public festival enquiries; answering calls and emails, processing bookings and problem-solving. 
• Proactively reaching out over email and phone to reach new educators/bookers and aiming to sign them up to the festival. 
• Liaising with the festival team to ensure all enquiries and issues are resolved. 
• Checking, updating and uploading bookings info onto our festival website (via Aerian)
• Updating the daily incident log (via Excel) - this is used for tracking all enquiries/issues from cinemas. 
• Liaising with exhibitors as and when required and as directed.
• General support in relation to all aspects concerning the festival.

General Responsibilities:

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.

Person Specification:

Minimum Requirements:

• Experience of a customer service role.
• Excellent communication skills.
• Ability to communicate ideas persuasively. 
• Strong organisational capability.
• Base Level Excel or equivalent skills.
• Used to working under pressure while handling a high volume of public enquiries.

Desirable:

• Experience of using Teams.
• Experience of using CRM.
• Experience of talking to teachers/schools.
• Understanding of the education sector
• Familiarity with the Microsoft Office suite
• A love and knowledge of film

All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role.

We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff benefits and perks, including:

• Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year. 
• Pension – matched up to 5% of salary (2% above statutory employer contribution). 
• Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film. 
• Enhanced parental/paternity/shared parental leave. 
• Interest-free non-essential study loans. 
• Interest-free bike/scooter/travelcard loan. 
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance. 
• Wisdom health insurance cover – non-contributory (apart from employee tax contribution). 
• BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

Closing: 10:00am, Wednesday 15th July 2026 (BST)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this. 

No agencies please.

We are seeking a highly organised and proactive Administration Co-ordinator to support the effective operation of our charity. This role will play a key part in developing and a task management system that helps streamline processes, we envisage this platform utilizing AI to help maximise efficiency across the organisation. 
 
Working closely with the CEO and Business Development Co-ordinator and the Executive Support Officer.  The successful candidate will be part of the team providing  high-quality administrative support across the organization. 
 
This is an excellent opportunity for someone who enjoys improving systems, solving problems and providing exceptional administrative support within a purpose-driven organisation. 

 Key Responsibilities 

• Lead the implementation and administration of a task management platform. 

• Work with colleagues to develop processes and procedures within the platform to improve efficiency. 

• Support the exploration and integration of AI to enhance productivity and service delivery. 

• Coordinate and undertake a wide range of administrative tasks to support teams across the organisation. 

• Ensure administrative processes are delivered accurately, efficiently and in a timely manner. 

• Monitor and manage shared inboxes, responding to enquiries where appropriate and forwarding communications to relevant colleagues. 

• Deliver professional, empathetic and customer-focused responses to members of the public and stakeholders. 

• Handle sensitive communication with discretion and professionalism. 

• Maintain accurate records across organisational databases and CRM systems, including Zoho/Bigin. 

• Working with the Data Management and Insight Officer to carry out data cleansing etc. 

• Support compliance with data protection requirements and organisational policies. 

• Proofread external communications, checking grammar, spelling, formatting and functionality of hyperlinks prior to publication or distribution. 

• Process purchase orders and support the administration of invoices in line with organisational procedures. 

• Maintain accurate records relating to financial transactions as required. 
• Assisting with supplier set up.

· Undertake any other duties commensurate with the level of the role. 

This is a new role therefore the job description will change over time as the role develops.

Person Specification - Essential

• Significant experience in an administrative or business support role. 

• Experience of using task management platforms. 

• Experience of managing multiple priorities and meeting deadlines. 

• Experience of maintaining accurate records and databases. 

• Excellent organisational and time-management skills. 

• High level of accuracy and attention to detail. 

• Strong written and verbal communication skills. 

• Excellent customer service and relationship-building skills. 

• Confident user of Microsoft Office applications and digital systems. 

• Ability to learn new software and systems quickly. 

• Proactive, adaptable and self-motivated. 

• Able to work effectively in a remote environment. 

• Professional and dependable approach to work. 

• Able to handle sensitive and confidential information appropriately. 

• Empathetic and able to communicate effectively with people who may be experiencing challenging circumstances, including those affected by abuse. 

 Person Specification - Desirable 

• Experience of implementing or developing administrative systems or processes. 

• Experience of proofreading and quality-checking external communications. 

• Experience of using CRM systems, particularly Zoho or Bigin. 

• Experience of working within the charity, voluntary or not-for-profit sector. 

• Knowledge of AI-enabled productivity or workflow tools. 

• Understanding of safeguarding, equality, diversity and inclusion principles.