Communication jobs
We are seeking a Deputy Chief Executive Officer to support the current Chief Executive Officer and strengthen the senior leadership of our charity. Working closely with the Chief Executive Officer, Managers and Trustees, you will play a key role in driving our long term strategic goals and ensuring our values remain at the heart of everything we do.
Are you...
- A passionate, dedicated leader?
- Committed to our ethos, values and mission?
- Skilled in mentoring, supporting and empowering others?
- Looking for a leadership role within the charity sector?
- Ready to take on a new and rewarding challenge?
You will provide strong effective leadership to service managers and operational teams, ensuring decisions are made responsibly within available financial and organisational resources. This role is central to maintaining high quality services and supporting the continued success and sustainability of Health for All.
The ideal candidate will bring...
- Significant senior level management experience
- Proven people management experience
- A collaborative, adaptable and inclusive leadership style
- Excellent communication and relationship building skills
- The ability to develop partnerships that enhance our work and impact
There is scope for this role to evolve over time into the Chief Executive position, offering an exciting development opportunity for the right candidate.
The main purpose of the role:
- To act as a Deputy to the Chief Executive Officer
- To lead the operational management team, mentor, support and empower managers to achieve objectives.
- To play a key role as a member of the senior leadership team.
- To identify and inspire process improvements, collaborating with team members to implement good practice.
- To develop and represent the charity in building strategic relationships.
Hours and contract period:
Full time, 35 hours per week, normally Monday to Friday but flexibility is required given the seniority of the post. There may be some need to work outside normal office hours and may include some weekend work. This post is offered on a permanent contract with a 6 month probationary period. This post will be subject to a Disclosure and Barring Service
check and satisfactory references.
Location:
Based at Tenants Hall Enterprise Centre in Middleton, Leeds, the role involves regular travel to other Health for All centres and locations. It is desirable that the successful applicant is a car driver with access to a suitable vehicle. Mileage and travel costs will be reimbursed through expenses. Candidates must be eligible to work in the UK.
Benefits:
- 31 Days annual leave plus bank holidays
- 5% Employers Pension Contribution
- Free Parking at Health for All centres
- Mindful Employer Plus employee assistance programme
Reports to:
Chief Executive Officer.
Responsible for:
Operational Service Managers (6 Managers)
Application closing date: Friday 19th December 2025
First Interviews: Early January 2026
To apply please download the application pack from our website and complete an application form, please note we do not accept CV's.
Location: MK Act Office, Milton Keynes
Hours: 22 per week
Salary: £15,398.24
Contract: Permanent
Reporting to: Refuge Deputy Manager
Closing Date: 4.11.2025
About Us
MK Act is a long-established domestic abuse charity with over 50 years’ experience supporting individuals and families across Milton Keynes. We provide safety, refuge, advocacy and long-term support, helping survivors rebuild their lives with dignity and stability.
We are seeking a compassionate Family Support Worker to join our refuge team. You will provide day-to-day support to residents, complete assessments, develop support plans and promote a safe, stable and recovery-focused environment. This role suits someone empathetic, organised and committed to trauma-informed practice.
Why Join Us?
- Make a meaningful impact for survivors and their children
- Supportive, specialist team environment
- Professional development and training opportunities
- 25 days’ annual leave (pro rata) + bank holidays
- Additional paid birthday leave
- Free annual eye test
- Opportunity to grow within an expanding charity
Key Responsibilities
Client Support
- Complete assessments of need and risk.
- Provide keyworking, safety planning and practical advice.
- Develop and review support plans using the Empowerment Star.
- Maintain accurate case notes and support Housing Benefit paperwork.
- Identify safeguarding concerns and escalate appropriately.
- Support access to programmes and deliver activities for residents.
- Respond to referrals for refuge accommodation.
Partnership Work
- Work with social care, health and other agencies to support safety and wellbeing.
- Advocate for survivors in multi-agency meetings.
- Build positive working relationships with external partners.
General Duties
- Contribute to monitoring and reporting.
- Participate in the 24-hour on-call rota.
- Report repairs, liaise with contractors and support void management.
- Support volunteers within the service.
- Attend required training, supervision and meetings.
- Ensure compliance with data protection, safeguarding and organisational procedures.
About You
You will thrive in this role if you are empathetic, organised and confident supporting residents with a range of practical and emotional needs.
Essential
- Knowledge of domestic abuse and its impact on survivors and children.
- Understanding of risk, safeguarding and support planning.
- Strong communication skills and ability to work with multiple agencies.
- Experience supporting survivors or vulnerable individuals.
- Ability to remain calm and professional in challenging situations.
- Strong record-keeping and IT skills.
Desirable
- Experience in refuge, domestic abuse or crisis-support environments.
- Experience completing assessments or working with statutory/voluntary agencies.
- Understanding of the Empowerment Star.
- Relevant domestic abuse training or willingness to undertake training.
The client requests no contact from agencies or media sales.
Legal Advisor x2
Reference: NOV20256509
Location: Flexible in UK
Contract: 12 months, Fixed-Term
Hours: Full-Time, 37.5 hours per week
Salary: £39,205.00 - £41,856.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
We are looking for a Legal Advisor to be part of our Corporate Legal Services Team, within Corporate Governance and Risk Department, to support on commercial and contract work. Duties will include drafting, reviewing and advising on legal documents for colleagues throughout the RSPB to ensure that legal risks are appropriately identified, managed and reviewed. Duties will also include advising on other areas of law as and when required and managing the administrative aspects of the role.
What's the role about?
- You will draft and provide, review and advise on legal documents including policies, procedures, deeds, contracts, Memoranda of Understanding (MOUs), miscellaneous agreements and specimen documents, for colleagues throughout the RSPB to ensure that legal risks are appropriately identified, managed and reviewed in a timely manner, and especially as part of the process of project and programme set-up and execution.
- When required to assist with maintaining and updating appropriate books, registrations, notifications and documentation for the RSPB and its subsidiary entities to ensure compliance with regulatory timetables and requirements.
- Disseminate information and conduct training, including development, implementation and maintenance of guidelines and facilitation, for colleagues throughout the RSPB to ensure that the best use is made of the capabilities offered by the team.
- Prepare or guide the preparation of materials for internal and external auditors to ensure that a fair, accurate and comprehensive vision of RSPB’s compliance processes can be provided.
- Identify the legal implications of new activities, initiatives, systems and processes including websites, ensuring all existing and new systems are legally compliant.
- When required assist with matters in relation to data protection including to be able to identify the legal implications of new activities, initiatives, systems and processes including websites, ensuring all existing and new systems are legally compliant. Administer and deliver requests in relation to Data Subjects Rights, including Data Protection Subject Access Requests in liaison with colleagues throughout the RSPB, in order to meet the requirements of the Data Protection Act.
- To assist with investigations into complaints about breaches of relevant legislation, undertake reporting/remedial action as required, maintain a log of any incidents, remedial recommendations and actions.
- Research, identify and interpret new legislation, regulations and codes of practice, to provide the RSPB with a forward view of emerging requirements?
- To manage the administrative duties, such as filing of all correspondence and documentation, in relation to the areas of work covered by this role.
- On occasion assist on intellectual property rights.
Essential skills, knowledge and experience:
- Individuals must have a legal qualification (law degree or other qualification) and/or experience in a relevant legal field (practitioner/solicitor/barrister in England & Wales or Northern Ireland).
- Excellent communication skills both written and verbal.
- Excellent planning, administrative and organisational skills.
- Strong attention to detail.
- Ability to work to deadlines and flexibility to manage changing priorities.
- Ability to work independently and as part of a team.
- IT literate, sound knowledge of MS Office and conversant with electronic communications including SharePoint.
Desirable skills, knowledge and experience:
- Experience of working in the charitable sector or in a compliance role would be advantageous but is not necessary.
Additional Information:
- This is a one-year Fixed-Term, Full-Time role for 37.5 hours per week.
- The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
Closing date: 23:59, Monday 1st December 2025
We are looking to conduct interviews for this position from 15th December 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.

Are you a dynamic fundraising professional with a passion for protecting our rivers and waterways?
Environmental non-profit Planet Patrol is at a pivotal moment of growth and evolution. We’re now seeking a proactive, highly organised fundraising professional to help continue this growth. If you have a proven track record in strategic partnership creation, grant fundraising, and have a knack and thirst for hitting financial targets, ideally for environmental causes, we want to hear from you!
About Planet Patrol
Our vision is a world where all beings can enjoy our waterways, free from pollution. We are a global community dedicated to placing people-powered environmental data at the heart of decision-making. Through our unique anywhere, anytime, anybody approach to citizen science, we gather critical evidence of water and litter pollution to drive solutions that protect both environmental and human health. Our data and citizen science methods have been featured in academic journals (Stanton, et al., 2022) and media investigations (Channel 4 and ITV), enhancing public and scientific knowledge of litter pollution.
About the role
The Fundraising Lead (Corporate & Grants) will be responsible for overseeing all aspects of income generation for Planet Patrol, including the planning and delivery of our fundraising strategy; with a focus on corporates and grants. You will secure new partnerships and sponsorships, and develop high-value, multi-year commitments that align with both Planet Patrol’s priorities and our funders objectives. Whilst this role is fixed term, we hope to secure enough funding to make the role permanent.
About you
You must thrive in a start-up environment and have a can-do attitude to problem solving. You’ll be one of only a handful of employees and a team of excellent freelancers, so being a team player is a must! This is a great opportunity to really shape the organisation and our impact, so if you like having agency and being innovative, Planet Patrol would be a great fit.
Key Responsibilities
Fundraising & Relationship Building
- Meet and exceed the annual new funding target of £300k, whilst maintaining existing funding agreements.
- Secure sponsorship for at least three organisational priorities worth a minimum of £50k each.
- Write and submit innovative, engaging and impactful funding applications.
- Prospect new supporters and build long-term, high-value relationships.
- Quickly and efficiently respond to calls for proposals, maximising all opportunities..
- Work with colleagues across Planet Patrol to develop and deliver bespoke opportunities aligned with funder priorities.
- Host cultivation events and support other team members in engaging prospective sponsors.
- Ensure due diligence in line with Planet Patrol’s ethics and due diligence policies.
Strategic
- Lead on the development and delivery of Planet Patrol’s fundraising strategy, setting income targets and KPIs with the Director.
- Work closely with the Head of Programmes and Campaigns to develop exciting, innovative and impactful funding propositions.
- Contribute to the wider Organisational strategy and annual Business Plan.
- Keep abreast of sector developments and funding opportunities to ensure plans are timely and effective.
Account Management
- Maximise our existing portfolio of corporate supporters, ensuring timely delivery of benefits, publicity and events.
- Oversee reporting to funders, sponsors and partners, demonstrating impact and value.
- Manage budgets within the fundraising portfolio and contribute to organisational efficiency and effectiveness.
Marketing & Communications
- Create compelling and innovative partnership opportunities for corporate supporters.
- Collaborate with colleagues to deliver sponsorship benefits and ensure accurate representation of sponsors across Planet Patrol platforms.
- Coordinate sponsor advertising and communications, with support from colleagues.
- Positively represent Planet Patrol at events and conferences.
Role requirements:
- A minimum three years working in a fast-paced, start-up environment.
- A demonstrated ability in securing funding worth five-and-six figures.
- Experience working remotely and making impactful relationships online.
- Be able to communicate effectively with senior corporate leaders.
- Experience in providing excellent stakeholder engagement, ideally through an integrated CRM.
- A natural networker and innovator, you’ll always be spotting opportunities.
- Excellent general IT skills and knowledge of new platforms to enable efficiency (Trello, Slack, HubSpot, Xero).
- Passionate about the environment and the importance of data.
- A commitment to diversity, equality and inclusion.
- Legal right to work in the UK without visa sponsorship.
- A clean, full driving license is preferred.
What we offer
Planet Patrol values collaboration, innovation, and a healthy work-life balance. That’s why we’re proud to be a 4-day week employer. We offer a flexible, remote working environment, paired with regular opportunities to connect as a team. We’re a vibrant, mission-driven non-profit that supports professional growth, alongside wellbeing. We offer a generous annual leave package, your birthdays off and encourage you to get out into nature whenever possible.
Application details
If you believe in the work we’re doing and think you could add something to it then we would love to hear from you. Please note that we are unable to process incomplete applications.
Applications close midnight Wednesday 26 November.
First stage interviews will be held virtually on Tuesday 02 December.
Second stage interviews will be held in person on Tuesday 09 December.
The client requests no contact from agencies or media sales.
People Adviser – Employee Relations
We are seeking a supportive and confident People Adviser with solid employee relations experience to help managers and staff navigate HR issues fairly, consistently, and in line with best practice.
Position: People Adviser – ER
Salary: £35,000 to £40,000 per annum
Location: Remote with occasional travel
Hours: Full time, 37 hours per week
Contract: Permanent
Closing Date: 30th November 2025
Interview date: Week commencing 8 December 2025
About the role
This is a hands on role providing first line HR advice and support across the organisation. You will be a trusted point of contact for staff and managers, helping them resolve people issues with confidence while ensuring policies are applied fairly.
You will also support the People Partner and Business Partner with employee relations casework, HR administration, policy compliance, and general queries. Your guidance will help managers lead well, improve consistency, and strengthen staff engagement.
Key responsibilities include:
- Providing first line HR advice to managers and employees
- Supporting employee relations cases including performance, disciplinary and grievance matters
- Ensuring HR policies are applied fairly and consistently
- Managing HR administration including contracts, changes, absence records and exit interviews
- Maintaining accurate HR documentation and records
- Supporting policy review and implementation
- Contributing to employee engagement and wellbeing activities
- Helping identify training needs and supporting HR related training
- Managing HR data and preparing reports
- Supporting wider HR projects and continuous improvement
About you
You will be approachable, clear and supportive, confident providing advice and building trust with staff at all levels.
Essential skills and experience:
- Experience providing HR advice and HR administration support
- Knowledge of UK employment law and HR best practice
- Experience handling employee relations cases
- Strong interpersonal and communication skills
- CIPD Level 3 or equivalent experience
- Strong attention to detail and organisational skills
- Able to handle confidential information with discretion
- Comfortable using HR systems and Microsoft Office
Desirable:
- Experience in the charity, health or social care sector
- Working towards CIPD Level 5
- BSL skills or willingness to learn
About the organisation
You will be joining a specialist national charity supporting the health and wellbeing of deaf people across the UK. Services include care, therapy, advocacy, domestic abuse support, and children and young people’s services. Their work is delivered by deaf people for deaf people in British Sign Language, and they are recognised as one of the largest disabled people’s organisations in the UK.
To Apply
You will be redirected to our client’s website to complete an online application for this role, there is also a BSL video translation of the job description.
Other roles you may have experience of could include HR Officer, HR Advisor, HR Administrator, People Officer, People Advisor, HR Coordinator, Employee Relations Administrator. #INDNFP
Are you an Events Co-ordinator looking to take the next step in your career? Would you like to join a respected global professional organisation where your ideas matter, your development is supported, and your work has a genuine impact across an international community?
This is an exciting opportunity for an Events Co-ordinator to join a highly skilled eight-person events team delivering high-quality events around the world.
Why this Events Co-ordinator role stands out
- Hybrid working with modern offices near Victoria & St James’s Park. 2 days a week in the office.
- Generous annual leave (5–6 weeks bank holidays)
- Private medical insurance, pension up to 7.5%, life assurance & income protection
- Strong wellbeing support, social events, and a positive, friendly team culture
- Excellent career development, training, and support for professional memberships
About the organisation
You’ll be joining a respected global membership body dedicated to helping families plan their futures. The organisation delivers up to 30 high-profile events each year, from webinars to international conferences, providing thought leadership and driving engagement across the sector.
As an Events Co-ordinator, you’ll play a key role in ensuring these events run smoothly, professionally, and to a consistently high standard.
What you’ll be doing as Events Co-ordinator
You will:
- Deliver the annual portfolio of virtual events and support in-person events
- Create event plans, timelines and schedules, coordinating across departments
- Build and manage events on the Cvent registration platform
- Host and coordinate virtual events on Zoom
- Work closely with colleagues, speakers, suppliers and sponsors
- Provide high-quality customer service to members and delegates
What you’ll bring
To succeed as an Events Co-ordinator, you’ll need:
- Proven experience in a similar events role
- Experience delivering virtual events
- Strong systems experience (Cvent or similar essential)
- Proficiency in Microsoft Office and experience using Zoom/webinar tools
- Excellent organisation, communication and relationship-building skills
Inclusion matters
The organisation is committed to fairness, equity and inclusion. You will be welcomed, supported and valued for who you are, and encouraged to bring your full self to work. People from all backgrounds and identities are invited to apply.
If you require adjustments during the recruitment process, support will be provided.
- How do you demonstrate strong planning, organisation and project management skills in an events role?
- Describe your experience using Cvent or other event management software.
- Confirm your skills with MS Office and webinar platforms such as Zoom.
- How do you build strong working relationships and deliver excellent customer service?
The deadline for applications is Friday 2nd January 2026. Early applications are strongly encouraged.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
About Cardiomyopathy UK
Cardiomyopathy UK is the only charity in the UK dedicated to supporting people affected by cardiomyopathy, a condition that affects the heart muscle. We provide expert information, emotional and practical support, and campaign for better diagnosis, treatment, and care.
We are a growing national charity with ambitious plans to reach more people, improve services, and strengthen our financial sustainability. This is an exciting opportunity to play a key role in expanding and diversifying our income while building meaningful partnerships that help us make a lasting difference for individuals and families across the UK.
The Role
We are seeking a proactive and supportive Fundraising Development Manager to lead and grow our income generation activities. Alongside overseeing day to day fundraising, this role will shape our long term development strategy, strengthen supporter journeys, and build sustainable income pipelines across community fundraising, events, legacies, major donors, and trust fundraising.
This is a senior management role where you will guide a small, passionate fundraising team. Our fundraisers are energetic, professional, and committed to helping more people affected by cardiomyopathy. We need an outstanding manager who can inspire and empower them to achieve their goals.
Main Responsibilities
Fundraising Leadership and Team Management:
- Lead and motivate a team of three members of staff ensuring clear objectives, accountability, and professional development.
- Develop and implement an annual fundraising plan and income targets across key income streams.
- Promote a collaborative, creative, and results focused team culture.
- Contribute to organisational strategy and income forecasting Trusts, Foundations and Grants
- Research and identify new funding opportunities across trusts, foundations, and grant makers.
- Write compelling and tailored funding proposals that align with the charity’s strategic priorities and projects.
- Manage relationships with funders, providing high quality reports, updates, and stewardship.
- Secure funding for both core operational costs and specific charity projects.
- Lead the development of long term income growth plans, ensuring the charity has a balanced and sustainable fundraising portfolio.
- Strengthen supporter pipelines across all income streams, from first engagement to long term stewardship.
- Identify new areas for income development, testing and scaling approaches that have strong potential.
Community and Events Fundraising:
- Oversee the delivery of a range of community and challenge fundraising events, including flagship charity events and third party challenges.
- Support the team to plan and deliver special fundraising events, such as donor receptions and corporate challenges (abseils, treks, marathons, etc).
- Ensure high quality supporter experiences to maximise income and retention.
- Develop creative campaigns to engage new supporters and volunteers across the UK.
Individual Giving and Supporter Development:
- Support the team to grow regular giving and one off donations through creative campaigns and appeals.
- Oversee stewardship processes to ensure all supporters receive timely, engaging, and personal communication.
- Use insights and data to understand supporter motivations and improve donor journeys.
- Develop a clear supporter development strategy that nurtures long term giving and encourages upgrades, reactivation, and retention.
- Introduce new development led approaches such as supporter segmentation, insight driven journeys, and testing plans.
Major Donors and High Value Giving:
- Build and maintain relationships with philanthropists and high net worth individuals.
- Develop a programme to secure transformational gifts and long term strategic support.
Monitoring, Reporting and Compliance:
- Manage budgets and income forecasts across all fundraising streams.
- Report regularly to the Executive Leadership Team on income, progress, and new opportunities.
- Ensure all fundraising activity complies with relevant regulations, codes of practice, and GDPR requirements.
- Maintain accurate and up to date records using the charity’s CRM and fundraising platforms.
Essential Experience and Skills:
- Significant experience in fundraising, with a proven track record of success across multiple income streams (particularly trusts, corporates, or major donors).
- Demonstrated success in achieving income growth and diversifying fundraising portfolios.
- Proven experience leading and motivating fundraising teams.
- Excellent relationship building and communication skills, with confidence engaging a wide range of stakeholders.
- Strong written skills, including experience developing successful bids, cases for support, and partnership proposals.
- Sound financial and strategic planning skills, including budget management, forecasting, and reporting.
- Excellent organisational and time management skills, with the ability to prioritise competing demands.
- Confident, proactive, and able to work independently while contributing to team goals.
- A collaborative and positive leadership style that motivates and empowers others.
Reading Specialist - HMP New Hall
Location: HMP New Hall
Department: Prison delivery
Salary: £16,964 per annum
Hours: 21 hours (3 days a week)
Contract Type: Fixed Term Contract
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) and G4S to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP New Hall. Working closely with the prison and their staff, people in prison, Shannon Trust Team Members, this is an exciting role leading on the delivery and development of creative and exciting literacy initiatives and an ambitious Reading Strategy at HMP New Hall, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday (when full time) plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
This is a fixed term contract until 5th June 2026
Interviews are to be held on a rolling schedule.
Please note the vacancy may close early if we find a suitable applicant.
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-225 026
A new opportunity has arisen to join the Newt Conservation Partnership as NCP Finance Administration Assistant to support our efforts to create and manage high-quality habitat for great crested newts. This is an exciting time to join our team as we expand to maximise our impact for freshwater habitats and species.
Working alongside NCP’s Operations Manager and Administrator, the NCP Finance Administration Assistant will support daily financial tasks, using bookkeeping skills to ensure accurate and efficient data processing. As part of a small but growing team, they will also assist with occasional office administration
Newt Conservation Partnership (NCP) is a community-benefit society whose main purpose is creating and managing high-quality habitat for great crested newts, at the same time providing new habitats for many other wetland plants and animals. Our work is underpinned by a spatial strategy, and we work at the landscape scale. We have an extensive monitoring programme, and generate critical data for assessing the success of the NatureSpace schemes. We work closely with our partners, Amphibian and Reptile Conservation and Freshwater Habitats Trust and follow their evidence-based best practice guidance for the conservation of amphibians and ponds.
Freshwater Habitats Trust is a friendly, nationally well-respected conservation charity that works to protect freshwater wildlife through practical, evidence-based and effective nature conservation projects. This job is an exciting opportunity to join a dedicated team of botanists, invertebrate biologists, herpetologists and freshwater conservation experts who are making a difference.
To Apply: Fill in the application form, No CVs or agencies, please.
Deadline for Applications: 5 pm Tuesday, 2nd December 2025
Interviews: The week beginning 15th December 2025, Oxford (in person)
Freshwater is our passion. Together, we can make a difference for wildlife.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rape Crisis South London are currently looking for a highly skilled and passionate professional Adult Counsellor to join our organisation on a part-time basis (Tuesdays, Thursdays and Fridays).
The successful candidate will have good knowledge within the Violence against Women and Girls (VAWG) movement; experience working with the effects of Trauma, especially Sexual abuse trauma; experience of providing counselling by using an intersectional lens and able to demonstrate an understanding of how overlapping identities shape women’s experiences of trauma, particularly those from Black and minoritised ethnic backgrounds.
The successful applicant will demonstrate knowledge and experience of working integrative, maintaining clear therapeutic boundaries and adhering to the ethical framework the organisation’s professional body. They will be skilled in applying a range of therapeutic approaches and committed to feminist and anti-racist principles and embedding these values into all aspects of their practice.
Our Feminist Commitment
Rape Crisis South London is a proudly feminist organisation. Our work is rooted in the belief that sexual violence is both a cause and consequence of gender inequality. We recognise that women and girls experience disproportionate levels of sexual violence, and we are committed to challenging the structures, attitudes, and behaviours that enable this harm.
We centre the voices, rights, and experiences of survivors in everything we do. Our approach is grounded in empowerment, intersectionality, and inclusivity, recognising that women’s experiences are shaped by factors such as race, class, sexuality, disability, migration status, and identity.
By joining our team, you will be part of a movement working to end sexual violence and to create a society where all women and girls live free from oppression, fear, and harm.
EDI Statement
RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement. Particularly if you have experience working in diverse background.
Safeguarding and Confidentiality
RCSL is committed to creating and maintaining a safe, respectful, and trauma-informed environment for all survivors who use our services. We recognise our responsibility to protect adults and young people at risk from harm, abuse, and exploitation, and we understand that safer recruitment is a vital part of safeguarding. We welcome candidates in particular who have experience understanding of issues affecting women and girls.
A world free from sexual violence, where survivors are believed, respected, and supported.
Mission Statement
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.
Interview process
Shortlisted candidates will be invited to a two stage interview process:
Stage one: Formal interview with Clinical Lead MS Teams
Stage two: In-person formal interview
As part of our values-led interview process, we will explore your experience and approach to safeguarding, EDI, wellbeing, feminism, role-specific responsibilities, and trauma-informed practice. For management positions, we will also discuss your people-leadership skills.
Learning and Development
As a charity currently going through an exciting period of transformation, we welcome people who are enthusiastic about continuous learning and development.
This post is open to female applicants only, as being female is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. We are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement.
The position is offered on a permanent ( subject to funding) part-time basis with 3 days in the office.
The post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Rape Crisis South London is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls' movement.
Please apply with an up-to-date CV and cover letter (of up to 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience..
All positions are located in the UK and require the right to work in the UK.
Interviews will be rolling from week to week.
Closing date: 12 December 2025 with the interviews taking place in January 2026
Submit a covering letter and CV
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Animal Defenders International
London–Los Angeles–Bogota–South Africa. Animal Defenders International (ADI) is a UK non-profit; with reg. charity Animal Defenders International Foundation & Lord Dowding Fund for Humane Research; Animal Defenders International Inc.US (nonprofit), and Animal Defenders International South Africa, PBO (charity). ADI works for replacement of animals in research and testing; legal protection to end use of animals in entertainment; wildlife trade; farming; protection of our shared environment. When governments ban the use of all, or wild animals in entertainment, or wildlife pets, ADI provides support to remove and relocate the animals, emptying all circus cages in Bolivia, Peru, Colombia, Guatemala. The ADI Wildlife Sanctuary, South Africa, is home to over 30 rescued big cats from circuses, illegal pet trade, zoos.
Job Title: Director of Fundraising
Organisation: Animal Defenders International (ADI)
Location: London, Vauxhall SE11 (hybrid, remote and office)
Terms: Salary: £60-70,000/year, (commensurate with experience/qualifications). Permanent, full time. Benefits: Annual leave 20 days/year/national holidays/5 days office closure Christmas–New Year/Stakeholder pension.
Reports to: Senior directors (ADI President and Vice President)
About the Role and Objectives:
Developing and growing relations with supporters, donors, public, foundations, and corporate friends. Passionate and well organized, you will change the world for animals by ensuring every department’s work is fully funded – as well as the ADI Wildlife Sanctuary, South Africa, home to our rescued lions and tigers. Duties:
- Production of annual fundraising and marketing plan: growing supporter base, increasing engagement and retention; sustained giving; digital and postal direct response; increasing donor engagement and retention; planned giving; special events/calendar dates; major gifts; foundation grants; corporate support; legacies, trusts, estates; new income research. Targets for annual, quarterly, income.
- Manages fundraising calendar, mailings, events, targets, tracking.
- Grant Applications, foundations, corporate: Identify, plan, approach, draft grant applications/letters of inquiry and collateral for foundations, trusts, corporate partnerships and gifts, major donor gifts, and other potential sources of income (collaboration with senior directors).
- Regular liaison with high donors, foundations, estates, corporate donors, sponsors.
- Reporting: income tracking, recommendations for new approaches, supervise production of data for quarterly reports. Weekly liaison with senior directors.
Publications, Social, Websites, Online & Print
- Drafting copy, editing, production; collaborates with public relations/senior directors
- Oversees production of print and online publications – liaison with external graphic designers (collaboration with public relations director)
- Websites – contribute content. New website project with public relations director
- Advertising, marketing, ADI YouTube channel – develop fundraising, marketing opportunities.
- Social media posts – contribute copy, graphics
- E-News alerts to supporters (collaboration with public relations director)
- Contributes development section to Annual Report
- Contributes development article for Rescuer (quarterly)
- Other contributions to publications as needed
Management, oversight, reporting:
- Management of UK Supporter Engagement Team.
- Oversight of Raiser’s Edge NXT, Engaging Networks, interface with financial database and records; liaison with Chief Financial Officer.
- Monitor, manage, daily: data entry, gifts, acknowledgements, income tracking, donor communications; distribution of newsletters; calls to action; appeals. Reporting.
- Monitor, manage: reconciliations, data manipulation, data-integrity projects, audits, segmentation, quarterly and other reports.
- Oversee planning, mailings, responses, data management.
- Monthly and quarterly reports: income, mailings, gifts, trusts, estates, corporate, other.
Who should apply:
You have the necessary skills and experience, with at least 4 years’ experience in fundraising planning and management for charities, including:
- Educated to degree level in a related field (or equivalent experience) (required).
- A successful track record in direct response campaign fundraising and marketing.
- Excellent written English, you can demonstrate impactful and persuasive content for high donors, foundations, corporate support, supporters, social media, marketing and legacy promotion (required).
- You can plan and deliver programs for regular and planned giving, major gifts, estates, support from foundations, corporate support (required).
- Strong technical skills, data management, manipulation; MS Office suite, Excel/Google, other; competent with digital research (NB: ChatGPT not permitted for writing ADI product) (required).
- Strong Raiser’s Edge NXT and Engaging Networks skills (or similar); segmentation, creating lists and reports, data hygiene, audits (required).
- Some knowledge of social media tools, e.g. Canva, Photoshop, or other.
- Management of external vendors for direct response campaigns, production of merchandise catalogue and other sales, marketing, collateral.
- Ensures compliance with ADI’s language, policies, communications style guidelines, editing and publications authorization process (required).
- Skilled at organization and multitasking, you can successfully handle competing priorities and deadlines (required).
- Supporter Engagement culture: strong verbal and written communication skills, you can create a friendly, welcoming approach, for supporters with their donations and advocacy.
- Oversight and Management of staff and supporter relations (required):
o Create friendly, positive, service-oriented approach to help supporters donate and advocate for animals.
o Diligent processing/handling of donations, acknowledgements, correspondence, phone calls.
o Integrity and confidentiality in the handling of sensitive and confidential information
o Integrity of financial records with finance database; liaison with Chief Financial Officer.
- You are reliable, able to work both independently and collaboratively.
About Us:
ADI is Great Nonprofits Top-rated; Charity Navigator 4-star. Operating from London, Los Angeles, Bogota and South Africa. Exposes animal suffering and works for legal protection; replacement of animals used in research; ending the suffering of animals in entertainment; movies, advertising, circuses, sport. Wildlife trade, environment. Once animal circuses are banned ADI helps governments with implementation and relocation of the survivors to ADI Wildlife Sanctuary, South Africa: ADI has featured in CBS 60 Minutes, Animal Planet Discovery features and made award-winning documentary, Lion Ark (broadcast in over 40 countries).
ADI internal policy:
ADI is dedicated to ending the suffering of animals and works for their legal protection. We expect all employees and volunteers to share this commitment, and a plant-based lifestyle is preferred. ADI is also committed to equal opportunities and welcomes applications from all, regardless of background, age, ethnicity, religion, sexual orientation, physical ability or other.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Product Manager – HOSTHub Lead
Reports to: Operations Director (Head of Delivery)
Contract: 0.6
Location: Remote (UK or International (GMT +3/-3)
Role Purpose
As Product Manager HOSTHub Lead, you will drive the vision, design, and delivery of HOSTHub, HOST’s secure digital platform for global civil society operations.
HOSTHub is the central nervous system of HOST - connecting partners, funders, and internal teams across finance, legal, and operations. You will lead the platform’s development and optimisation, ensuring every user journey is clear, intuitive, and aligned with HOST’s empowering, expert, and empathetic values.
Working closely with the Partnerships and Engagement teams, along with our development contractors, you’ll translate user needs into product strategy, coordinate with the external development team, and deliver tools that make life easier for changemakers, funders, and the HOST team.
This is a strategic, high-impact role for someone who can think systemically, act decisively, and balance big-picture design with hands-on delivery.
Core Responsibilities
1. Product Vision and Strategy
Lead on the design, roadmap, and vision of HOSTHub as HOST’s flagship digital platform.
Translate HOST’s organisational goals into a clear, scalable, and user-focused product strategy.
Define and own product milestones, prioritising features that improve efficiency, visibility, and impact.
Ensure HOSTHub reflects HOST’s values secure, transparent, intuitive, and empowering.
Reporting cadence: Monthly progress and roadmap update to Operations Director and Leadership Team.
2. User Journey and Experience Design
Lead on designing the end-to-end user experience for hosted partners, funders, and staff.
Map user journeys across onboarding, finance, compliance, and reporting workflows, identifying pain points and opportunities for improvement.
Collaborate with the Partnerships and Community Support teams to align HOSTHub with the Hosted Partner and Funder Journeys.
Work with the Communications Team to ensure all user-facing content is accessible, clear, and on-brand.
Reporting cadence: Quarterly user feedback and UX improvement report.
3. Development Oversight
Oversee product design and development process, in coordination with the development team.
Attend demo and planning sessions each sprint, provide clear prioritisation of activities and ensure that development is rolled out as required.
Ensure that all Hosted Partner and HOST team voices are included and prioritised into the platform development, acting as central focal point for all HOSThub needs.
Reporting cadence: Bi-weekly sprint updates; monthly development report.
4. Data, Systems, and Integration
Work with the Data Analyst to ensure HOSTHub captures accurate, useful data for reporting and impact measurement.
Integrate Data and Impact measurement needs into the Product Roadmap prioritisation
Support automation of key workflows across the Delivery and Partnerships Circles, improving speed and reducing manual processes.
Maintain robust documentation of system architecture and data flows.
Reporting cadence: Monthly systems performance and data accuracy review.
5. Security, Compliance, and Risk
Lead on platform security and data protection in collaboration with the Legal Lead.
Ensure HOSTHub adheres to global data privacy and security standards (GDPR, AML/CTF, etc.). Prioritise required actions within roadmap.
Conduct regular digital risk assessments and prioritise required actions within roadmap mitigation strategies.
Lead the incident response process for digital issues or breaches, maintaining transparent communication with leadership.
Reporting cadence: Quarterly security and compliance review.
6. Cross-Team Collaboration and Capacity Building
Work across HOST’s teams to ensure HOSTHub serves all service areas - Project Hosting, Hosted Grantmaking, and Capacity Building.
Develop and deliver internal training sessions to build staff confidence and skills in using HOSTHub.
Create and maintain onboarding resources, FAQs, and user guides.
Partner with the Training Lead to embed digital literacy across the organisation and hosted partner community.
Reporting cadence: Quarterly internal training and adoption report.
7. Continuous Improvement and Innovation
Monitor emerging technologies and sector best practices to inform HOSTHub’s evolution.
Evaluate and test new features, integrations, and user needs to maintain product relevance.
Lead user feedback sessions and platform reviews to ensure HOSTHub grows with HOST’s global operations.
Drive HOSTHub’s role in enabling a distributed, digital-first delivery model.
Reporting cadence: Annual product review and roadmap refresh.
Key Relationships
Internal: Operations Director, Finance Team, Legal Lead, Partnerships Director, Community Support Team, Data Analyst, and Training Lead.
External: Developers, technical service providers, hosted partners, funders, and contractors.
Performance Indicators
HOSTHub roadmap milestones delivered on time and within scope.
90%+ user satisfaction in feedback surveys.
All major integrations operational and maintained.
Demonstrated improvements in efficiency and automation across service areas.
100% compliance with digital security and privacy standards.
Required Experience
5–8 years’ experience in product management, digital platform delivery, or systems development - ideally within SaaS, fintech, social enterprise, or digital infrastructure contexts.
Proven track record of delivering complex, multi-stakeholder digital products from concept to launch and iteration.
Strong understanding of user experience (UX) and user journey design, with practical experience mapping and optimising workflows for multiple user groups.
Experience managing or coordinating external developers, digital agencies, or tech contractors in remote environments.
Demonstrated ability to translate user needs into technical requirements, prioritising effectively across competing demands.
Familiarity with API integrations, database systems, and workflow automation tools (e.g. Zapier, Airtable, or custom integrations).
Proven success integrating digital tools with finance, CRM, or data systems (e.g. Sage, Salesforce, ClickUp, Zendesk).
Strong data skills, including experience designing or using dashboards and analytics for performance and reporting.
Knowledge of security, privacy, and compliance frameworks (e.g. GDPR, ISO, AML/CTF) as they apply to digital systems.
Excellent project management, prioritisation, and communication skills - able to bridge technical and non-technical audiences.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Position: Campaign Manager: Climate and Ocean
Based: London or Bath, with hybrid working (minimum three days per week office-based)
Contract: Full-time, permanent
Salary range: £50,000–£60,000 per annum, depending on experience and location
About EJF:
The Environmental Justice Foundation (EJF) exists to protect the natural world and defend our fundamental human right to a secure environment. We believe in equity and justice and the urgent need to respect, defend and empower communities most at risk from climate breakdown, biodiversity collapse, and environmental injustice.
EJF campaigns internationally, presenting field-based evidence and strategic advocacy to shape policies, drive system reforms, and secure lasting environmental protections. Our campaigns focus on four interlinked areas: ocean, climate, forests and wetlands, and the protection of environmental defenders.
This is a rare and exciting opportunity for a highly motivated and experienced person to join one of the world’s leading organisations working at the intersection of environmental conservation and human rights.
Position Overview:
EJF is seeking a dynamic, experienced Campaign Manager to coordinate and drive our emerging climate and ocean campaigns. This senior role will help deliver EJF’s ambitious goals to drive global action to avoid climate breakdown and safeguard ocean ecosystems.
From defending climate refugees to stopping deep-sea mining, you will work on a diverse range of issues. You will possess the strategic foresight, political acumen, and advocacy skills to secure high- impact outcomes across jurisdictions.
Reporting to the CEO and working alongside our global teams in 16 countries, you will lead cross-cutting campaign initiatives, oversee implementation, and support on-the-ground teams to amplify their reach and influence.
This is a role for an experienced, action-oriented campaigner who is deeply committed to environmental justice.
Key Responsibilities:
- Coordinate the execution of EJF’s emerging climate and ocean campaign areas, aligning national and global advocacy.
- Lead campaign initiatives on issues including climate refugees, fossil fuel divestment, mitigation, protection of blue carbon, stopping deep-sea mining and industrial fishing bans in marine protected areas.
- Monitor relevant policy developments, identify key opportunities, and represent EJF in strategic spaces, including multilateral forums, legislative meetings and media.
- Collaborate with international offices to strengthen campaign coordination, knowledge- sharing and cohesive messaging across regions.
- Work with EJF’s investigations, research, and communications teams to produce and deploy impactful policy briefings, reports and other campaign materials.
- Engage with partners, funders and other allies to build coalitions and support for campaign goals.
- Contribute to internal capacity building and mentor junior team members as required.
Essential Skills and Attributes:
- At least 5–7 years of professional experience delivering high-impact environmental or human rights campaigns with demonstrated strategic impact.
- Strong leadership and project management skills, including experience coordinating complex, multi-stakeholder initiatives.
- Excellent political judgement and policy advocacy skills; confident engaging with government, civil society and private sector audiences.
- First-class writing and presentation abilities, with an ability to translate complex issues into persuasive communications.
- Experience working internationally to deliver campaign impacts.
- Proven commitment to environmental justice, human rights, and systemic change.
- Highly organised, detail-oriented, and results-driven, with the ability to work under pressure and across time zones.
- Convincing interpersonal and team collaboration skills in multicultural environments.
- A strong and demonstrable commitment to EJF Mission, Values and Vision.
Desirable Skills:
- Experience in climate, ocean or other relevant campaign areas.
- Fluency in a relevant second language.
- Experience working in or with partners from the Global South.
Benefits:
- Generous annual leave that increases with service.
- Hybrid working and flexible hours.
- Private healthcare package.
- Employer pension contributions that grow with length of service.
- Office locations in Bath and London with excellent facilities.
- Cycle-to-work scheme.
- Strong professional development and career progression opportunities within a fast-paced, global NGO.
Application Instructions:
To apply, please send your CV and a 1-page cover letter to the email address provided. Please let us know where you saw the role advertised in your application.
Closing date for applications: 8 December 2025
Only shortlisted candidates will be contacted.
Candidates must have the legal right to work in the UK.
Diversity Statement:
EJF is an equal opportunity employer, committed to creating a diverse and inclusive environment. We strongly encourage candidates from underrepresented backgrounds in the environmental sector to apply. If you feel you would be a good fit for this role but are unsure if you meet every requirement, we still encourage you to apply.
The client requests no contact from agencies or media sales.
Contract: Permanent, full time (37.5 hours per week)
Salary: £25,787 - £27,047 per annum
Location: Exeter, EX2 8ED
Closing date: Sunday 7th December 2025
Interview date: Tuesday 16th December 2025
We're recruiting an Assistant Manager – Offsite Services to lead and streamline our home-based pet operations in Devon!
In this role, you'll ensure that every pet finds the perfect match with their new family as quickly as possible, while maintaining top-quality care for both our pets and clients throughout the entire adoption journey. Join us in making a difference, one pet at a time!
More about the role
Our Devon centre has a wonderful group of dedicated people with varying skills that meld into one team with one mission: to help as many pets as possible. We help pets through our two main services, Home Direct and our fostering network of over 80 volunteer foster carers.
In this role, you’ll play a key part in ensuring exceptional care for both pets and clients while making well-connected, efficient decisions that prioritise pet welfare. As the leader of our home-based pet operations, you’ll oversee the smooth running of daily activities, acting as the subject matter expert in practical animal handling and assessment. Your goal will be to prepare pets for adoption as quickly and effectively as possible. You’ll work closely with your team to ensure timely pet assessments, behaviour management, and training, while providing full support to foster carers.
You’ll also be responsible for achieving pet-related targets, ensuring your team of Pet Welfare Assistants and Foster Co-Ordinator's maintains the highest standards of animal care and adheres to national processes in case management. Since we don’t have cattery or kennel facilities, innovation and teamwork are essential to address the most urgent cases effectively.
Motivating and managing your team is central to this role, enabling the centre to provide top-quality home-based pet care while helping your team develop professionally.
This is a full-time position, working 37.5 hours per week and you will be required to work 1 in 3 weekends.
About you
You’ll be a great people manager, bringing finely honed skills from your experience in an animal-related environment, along with expert knowledge of pet welfare and care.
As a dynamic and innovative leader, you know how to inspire and motivate your team, driving continuous improvement. You’ll lead a team of Pet Welfare Assistants and Foster Coordinators, empowering them through effective management and coaching.
With excellent communication skills, you adapt your approach for different audiences, ensuring your message resonates. While juggling multiple tasks, you remain calm and organised, making confident decisions in high-pressure situations.
Your strong analytical skills enable you to monitor and evaluate effectively, implementing meaningful improvements.
Having worked in emotionally charged environments, you understand the importance of resilience and have excellent “bounce-back ability.” Your emotional intelligence and empathy will shine as you support your team and the public, creating a compassionate and effective workplace.
Knowledge, skills, and experience
- Significant experience in managing a team.
- Significant experience in delivering high level Customer service in a fast-paced environment.
- Significant subject matter expertise and application of pet welfare and handling of domestic animals
- High standard of verbal and written communication.
- Current full driving licence
- The ability to demonstrate, understand and apply our Blue Cross values
It would be great (but not essential) if you also had:
- Performance management and improvement experience.
- Experience working with volunteers.
- Understanding of safeguarding issues.
Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.
How to apply
Click the apply button below and complete the online application process before the closing date on Sunday 7th December 2025.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Enhanced annual leave entitlement: 30 days plus bank holidays
- Pension scheme with enhanced employer contribution
- Health cash plan
- Life assurance
- Unlimited access to an employee assistance programme
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife
- Recognition scheme Annual volunteer days
- Claim for professional fees
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
About MSI
MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
About the Role
As a receptionist, you will be the first point of contact for MSI staff, visitors, and contractors. Duties include offering administrative support across the organization, welcoming and greeting guests who visit the business.
You will also coordinate front-desk activities, including distributing correspondence, Mail, deliveries and redirecting phone calls. To be successful in this role, you should have a pleasant personality, as this is also a customer service role. The role also requires that you should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and being able to manage demands are timely essential for this position.
About You
For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.
This means that we will only accept applications from candidates who are unequivocally pro-choice.
Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.
We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.
We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.
To perform this role, you’ll need the following skills:
- Proven work experience as a Receptionist, Front Office Representative, or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree: additional certification in Office Management is a plus
Key responsibilities:
- Telephone Calls: answer the main phone, transfer calls, and take messages in a professional succinct manner using tact and discretion as required
- Visitors: welcome visitors to the building and ensure they are signed in and inform the team member their visitor has arrived
- Deliveries: on arrival of deliveries, contract the team member and ensure the stock is taken to the appropriate location
- Mail: sort post into relevant pigeonholes and distribute to teams in a timely manner. Inform team members of ‘signed for’ or urgent mail. Collect and prepare outgoing letters and parcels for Royal Mail, DHL, or other courier services collection.
- Meetings: approve room bookings on the intranet, arrange for projectors, refreshments, and lunch as and when required.
- Order office supplies: stationary, leaflets and other publications as and when required
- Typing: including routine correspondence, listings, and reports (using Word, Excel & PowerPoint)
- General office duties: faxing, filing, photocopying, and franking mail
- Provide occasional administrative support to other MSI teams
- Cover holiday and sickness: ensuring the front desk is always covered
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g.,pens, forms, and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort, and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Keep updated records of office expenses and costs
- Maintain health and safety standards in the office and report repairs and issues
- Monitoring storage needs and office management requirements
- Liaising with contractors to ensure that works have been carried out ( cleaning, waste collection) etc
Formal education/qualification
- No formal educational requirement, qualification through experience is sufficient for the role OR Detail formal education requirements.
Please contact us for the full JD.
Location: London, UK, 5 days per week in the office.
Full-time: 35 hours a week, Monday to Friday.
Contract type: Permanent.
Salary: £22,932 – £26,915 per annum for UK based candidates. Discretionary bonus + benefits.
Salary band: BG 3
Closing date: 4th December 2025 (midnight GMT). Interviews may take place before this date for exceptional candidates.
For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.