Communication jobs

A fantastic opportunity has arisen for a Head of Finance with a global organisation, on a full-time, 2-year FTC basis. As Head of Finance, you will lead on strategic financial planning and financial day to day management to advance the charity’s business model, financial sustainability and growth.

Please note, there is hybrid working in place with this organisation with 2 days per week required in their London office.

As Head of Finance, you will:

- Lead on strategic financial planning and financial management to advance the organisation’s business model, financial sustainability, and growth through long-range financial projection and planning, maximisation of income, and strong financial reporting

- Ensure that financial planning feeds into the organisation’s work planning process and supports the strategic objectives of the organisation

- Develop and maintain effective financial functions including budgeting, forecasting, production of quarterly management accounts, preparation of annual statutory accounts, and preparation of financial reports to funders, potential funders, and the Board of Trustees

- Manage compliance with UK and overseas legal, statutory accounting and regulatory requirements, including signing off on all statutory filings as required by the Charity Commission, Companies House, HMRC and the Pension Regulator

- Work with the Development & Outreach Team, the Senior Finance & Grants Officer and the Senior Coordinator for Grants to oversee preparation of proposals and budgets for prospective grants

The successful applicant will:

- Have significant demonstrable experience in finance within the charity sector, in a similar role

- Be ACA/ACCA/CCAB/CIMA fully qualified

- Have up-to-date knowledge of relevant UK charity statutory requirements e.g., SORP, Charity Accounting, IFRS/IAS

- Have significant all-round accounting, financial management, full grants cycle management, compliance, risk and financial sustainability experience, likely gained in an international charity, e.g. working in a multi-currency environment

- Have proven experience of presenting and working with Boards and Finance Committees

- Have excellent communication skills, both written and verbal

If this sounds like you and you're keen to hear more, please do get in touch ASAP!

Please note, only successful applicants will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The Foundation:
Our client is looking to recruit a Grant Manager (Arts, Culture and Heritage) to manage and further develop a portfolio of grants for their Arts, Culture and Heritage Programme.

The foundations’ approach to grant-making is distinctive, in that they focus on capacity building to strengthen the impact, effectiveness and/or financial sustainability of non-profit organisations so they can thrive and fulfil their mission and goals.

This is an exciting time to be joining the foundations as they look to grow and strengthen their grants portfolio in the UK and internationally.

This role is based in London (Cannon Street) and the post-holder will need to be in the office at least 2-3 days per week, and available to be in the office on additional days /travel for site visits, as required.

The Role:
Grant Manager (Arts, Culture and Heritage)
Reports to: Programme Manager (Arts, Culture and Heritage) 

Working closely with the Programme Manager (Arts, Culture and Heritage) and Head of UK Programmes, the Grant Manager (Arts, Culture and Heritage) will be responsible for the development, delivery, and management of a significant portfolio of grants across the Arts, Culture and Heritage Programme. While this is primarily a UK-focused role, the post-holder will also support the development of the international grant portfolio (and also work on grant-making across other programme areas) as required.

The foundations have evolved significantly in recent years, and this is an exciting time to join the team.

The Person:
The successful candidate will have an in-depth knowledge of the UK arts, culture and heritage sectors' funding ecology, policy environments and cultural, social and economic impact. They will also ideally have a combination of significant experience of grant-making alongside experience of working within arts, culture and heritage organisations. Candidates will also have a keen interest and knowledge in the interconnections between arts, culture and heritage and environmental conservation, health and wellbeing and/or children and young people.

Given the foundations’ focus on strengthening the capacity of non-profit organisations, and in particular their financial sustainability/resilience, the ideal candidate will also have the necessary analytical skills and knowledge to assess and analyse organisations across factors such as leadership and governance, impact, financial health, business and strategic planning etc. They will also be adept at exploring how proposed capacity building projects will strengthen organisations under consideration for receiving funding.

In addition to excellent analytical skills, the successful candidate will have strong communication and interpersonal skills, with a proven ability to understand and articulate complex information clearly and concisely.  Attention to detail and the ability to manage multiple deadlines and priorities will be key to success in this role.  Finally, you will have a high degree of humility and a collaborative style and will be able to pro-actively manage a diverse workload on your own initiative. 

Learning Operations Administrator

We are seeking a highly organised administrator with a passion for the outdoors to support the delivery of learning programmes and activities.

Position: Learning Operations Administrator
Salary: £25,500 pro rata
Location: Low Beckside Farm, Mungrisdale, Cumbria, CA11 0XR
Hours: Part time
Contract: Permanent
Closing date: Thursday 25 September 2025 at 23:59
Interviews: First stage – Monday 6 October 2025 (online), Second stage – Tuesday 14 October 2025 (on site in Mungrisdale)

About the Role

This is a varied and rewarding role supporting the coordination and administration of Outdoor Learning programmes. Working from a working upland farm in Cumbria, you will play a key role in ensuring apprenticeships, training courses, traineeships and Outdoor Learning sessions run smoothly.

Key responsibilities include:

• Coordinating bookings and managing enquiries via phone, email and in person
• Maintaining accurate records and updating databases, including Salesforce
• Supporting the Learning team with risk assessments, health and safety compliance and safeguarding processes
• Producing reports and collating feedback to measure impact
• Liaising with contractors, farm staff and partners to ensure resources and facilities are in place
• Assisting with the organisation of events, networks and training sessions

This role offers the opportunity to contribute to programmes that connect children and young people with the natural environment, particularly those who face barriers to accessing the outdoors.

About You

You will be an experienced administrator who is methodical, reliable and confident working independently as well as part of a team. You will enjoy variety in your work and be able to adapt quickly to changing priorities.

Essential skills and experience include:

• Strong organisational and administrative skills with excellent attention to detail
• Good IT skills, including Microsoft Office and database management
• Clear and confident communication skills, with the ability to liaise with a range of stakeholders
• Experience working with safeguarding and GDPR requirements
• An interest in Outdoor Learning and the benefits of environmental engagement
• A positive, proactive approach and enthusiasm for working in all weather conditions on a farm site

It would also be an advantage if you have experience using Salesforce, knowledge of the charity or education sector, or an understanding of upland farming.

About the Organisation

This is a unique opportunity to join an educational charity that owns and manages farms, woodlands and natural habitats across the UK. The organisation delivers Outdoor Learning programmes, provides grants, undertakes research and works in partnership with others to inspire stronger connections with nature.

As part of the team, you’ll enjoy a friendly, creative and supportive working environment alongside a generous benefits package including:

• 10% employer pension contribution
• 27 days annual leave plus bank holidays and office closure over Christmas
• Life assurance
• Employee Assistance Programme
• Training and development opportunities

Other roles you may have experience of could include; Administrator, Programme Coordinator, Education Administrator, Operations Assistant, Project Support Officer, Office Coordinator, Training Administrator.

Customer Services Advisor

We are seeking a confident and empathetic Customer Services Advisor to be the first point of contact for residents, delivering excellent service with an organisation making a real difference in women’s lives.

Position: Customer Services Advisor
Salary: £28,357 per year
Location: Hybrid, with 2 days per week in Hammersmith
Hours: Full-time, 35 hours per week, Monday to Friday
Contract: Permanent
Closing Date: Midday, Friday 19 September 2025
Interview Date: Week commencing 29 September 2025

About the Role

As Customer Services Advisor, you will play a key role in ensuring residents receive a responsive, professional and supportive service. You will be the first point of contact for enquiries, handling calls, emails and requests with empathy, accuracy and efficiency.

Key responsibilities include:

• Managing incoming calls and emails with professionalism and patience
• Handling tenancy and responsive repair queries
• Raising accurate works orders and liaising with contractors
• Recording and updating resident information
• Supporting rent payments and signposting financial concerns
• Assisting with lettings and void processes
• Responding to complaints and feedback to improve services

About You

We are looking for someone who can communicate clearly, stay calm under pressure and has a passion for excellent service.

You will bring:

• Experience in a customer-focused environment with call-handling responsibilities
• Strong written and verbal communication skills
• The ability to prioritise a busy workload and stay highly organised
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• A positive, empathetic and solution-focused approach
• The ability to work collaboratively as part of a team

Knowledge of social housing or property maintenance is an advantage but not essential.

About the Organisation

This is a not-for-profit housing provider with a long history of supporting people to live safely and independently in high-quality, affordable homes. With almost 1,000 properties across London, the organisation offers both general needs and sheltered housing, alongside an ambitious development programme delivering over 160 new homes in the coming years.

Residents are at the heart of everything they do, with a strong commitment to equality, inclusivity and empowerment, ensuring services continually improve to meet the needs of the communities they serve.

Other roles you may have experience of could include; Customer Service Officer, Housing Assistant, Contact Centre Advisor, Repairs Coordinator, Resident Services Officer, Tenancy Advisor. #INDNFP

Fundraiser – Community, Corporate and Events

We are looking for a Fundraiser – Community, Corporate and Events to join our inspiring and dedicated team in this part-time role based in south Cheshire.

This is a fantastic opportunity to be part of an ambitious and compassionate organisation that supports children and young people with Special Educational Needs and Disabilities (SEND) through inclusive sport, recreation, and residential experiences.

Position: Fundraiser – Community, Corporate and Events
Location: Cheshire, CW5 8ES
Salary: £26,734 FTE
Hours: Part-time (20 hours per week, up to 30 hours considered)
Contract: Permanent

Closing Date: Monday 6th October 2025 at 11.59pm

The Role

We are seeking an enthusiastic and experienced fundraiser to secure and develop the vital income streams of community, corporate and event fundraising. You will work closely with the CEO and other team members to develop our fundraising strategy, build strong supporter engagement, and deliver creative fundraising initiatives that make a real difference to the lives of those we serve.

You will:

• Develop and implement innovative fundraising strategies and campaigns to meet agreed income targets
• Build and manage relationships with individual donors, corporate partners, and community groups
• Plan and manage fundraising appeals and community engagement
• Organise and deliver fundraising events including logistics, volunteer management, and post-event evaluation
• Report monthly on fundraising performance, analysing successes and areas for development
• Contribute to newsletters, social media, and promotional content
• Maintain accurate donor records and ensure compliance with GDPR and fundraising regulations

About You

You’ll be someone with a passion for making a difference, and the ability to build lasting relationships with supporters. You are a self-starter, able to manage multiple priorities and engage a variety of stakeholders across the community.

You will have:

• Experience in fundraising, marketing or sales
• Excellent communication and networking skills
• Ability to work independently and flexibly, including some evenings/weekends
• Knowledge of fundraising regulations and GDPR
• Strong organisational and reporting skills
• Confidence in using fundraising databases and digital platforms

Benefits Include:

• Competitive salary
• 6 weeks annual leave plus long service rewards
• Free on-site parking
• Paid travel expenses
• Opportunity to truly make an impact within a valued community organisation

About the Organisation

This Wingate Centre is based in south Cheshire that has supported children and young adults with SEND since 1988. The Centre offers accessible accommodation, inclusive sports and recreation facilities, and group residential experiences that foster confidence, independence, and wellbeing. Over 650 school children and their carers, and dozens of adults, benefit annually from the Centre’s services.

We are committed to being an equal opportunities employer and welcome applicants from all sections of the community.

Other roles you may have experience of could include: Fundraiser, Community Fundraiser, Events Fundraiser, Corporate Fundraiser, Fundraising Officer, Partnerships Fundraiser, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you passionate about working within communities across Greater London to help reduce the impact gambling can have on individuals and families?

Do you want to make a difference by raising awareness of gambling-related harms with community groups across Greater London, to help build confidence in talking openly about gambling and support available from our service?

If so, one of the key priorities of GamCare London is to reach out to individuals, families, and communities to make it easier to talk about gambling and gambling related harms. This is done by working across the area to engage with underserved communities, to ensure everyone can access information and support.

As an Outreach and Engagement Practitioner you will be responsible for building effective working partnerships with professional services through the delivery of presentations, networking and creating new referral pathways. Your role will be integral in making the service accessible and embed support for gambling related harm across communities in Greater London.

Working hours usually are 9am to 5pm, Monday to Friday, however, to meet the needs of the service the role might include some evenings and occasional weekends.

About you

As the successful candidate you’ll be an excellent communicator (written and verbal) and have the ability to present and tailor content for a range of professional and public audiences on sensitive topics.

You will be experienced in community-based work and have the ability to work with a wide range of stakeholders, both internal and external, to champion our vision for gambling support in Greater London.

If you are committed to seeing better support for local communities and you would love to be part of an innovative and dynamic service, then we would love to hear from you.

About us

Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.

Benefits You Can Enjoy

· 33 days basic annual leave entitlement per annum including bank holidays which increases with service

· A generous pension scheme - we contribute 6% and you contribute 2%.

· Discretionary company sick pay from day one of service.

· Employee assistance programme – 24-hour support

· Cycle to work scheme

To apply, please click the apply button.

Closing date for applications: Sunday 28th September 2025.

Interview dates: Week commencing Monday 6th October 2025.

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

This post is subject to a Disclosure and Barring Service (DBS) check.

The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.

We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.

We are looking for a Youth Support Manager to deliver outstanding pastoral support and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. It combines practical management, team leadership and youth-centred insight to embed NYO’s ethos into every aspect of delivery.

Working closely with the Head of Youth Development, you will manage the freelance Support Team and lead the Youth Support Co-ordinator, ensuring that safeguarding, welfare and inclusion are implemented consistently. You’ll be confident handling conversations with teenagers and their parents/carers, managing sensitive information, and coordinating logistics in a busy residential environment. You’ll also deputise for the Head of Youth Development when required, leading operational briefings and representing the team in cross-programme conversations.

This is an exciting opportunity to play a key role in supporting young people’s wellbeing and development through music. You’ll work closely with colleagues across planning, programmes and operations, and be a visible and responsive point of contact for young people and staff on the ground.

At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.

Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.

Visit our website to find out more and apply

Deadline for applications: 10am, Monday 29 September 2025

Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse. 

We have grown rapidly in recent years, and now have an exciting and varied programme of work which is funded from a wide range of sources. We have long-standing, high-value relationships with organisations such as the Mayor’s Office, Esmée Fairbairn and Clifford Chance, and continue to grow our income from a range of supporters from trusts, foundations, corporates, individuals and community fundraisers.

We now have a need for an Officer to work closely with the Development Director and CEO in developing our corporate income stream, managing the accounts of existing corporate partners and generating income through securing new corporate partnerships. These partnerships will generate both donations and earned income, with corporate partners contracting Tender to deliver workplace training. You will also work closely with our Corporate Advisory Board, which includes a diverse, ambitious group of professionals who are supporting us to maximise our corporate income stream. This role will involve a diverse range of work, from identifying prospects, creating compelling funding approaches and workforce training pitches, through to successfully managing relationships with corporate partners.

We are looking for someone who has:

• Experience in researching and developing prospect lists for priority industries and implementing new business campaigns which will secure multi-year high value partnerships, both for workplace training and donations
• Experience of selling training programmes to businesses
• Experience in developing engaging and impactful partnership proposals and training propositions
• Ability to work independently
• Excellent interpersonal skills and the ability to develop strong relationships at all levels

The main purposes of the Development Officer role are:

• Working with the Development team to collectively achieve annual fundraising targets exceeding £2m per year
• Selling workplace training and donation opportunities to corporate partners across a range of industries, but in particular the legal and financial services sectors
• Supporting the CEO and Development Director to increase Tender’s workplace training delivery in order to achieve income targets through sales
• Contributing to applications and events in support of fundraising from other sources

Job Description

About the Role:

We are excited to introduce a newly created position within our team. This is an excellent opportunity for an organised, detail-oriented individual looking to build or further their career in human resources.

In this role, you will provide vital administrative support to both the Volunteer and Training Manager and the HR Generalist. Your responsibilities will include coordinating volunteer recruitment and training logistics, ensuring smooth onboarding processes, and maintaining accurate records. Additionally, you will assist with recruitment administration, employee documentation, and general HR tasks, contributing to the effective day-to-day operations of the department.

This is a varied role that requires strong communication skills, attention to detail, and the ability to prioritise and multitask in a dynamic environment. You’ll play a key part in supporting both our volunteer programme and our wider HR functions.

Main Tasks and Responsibilities:

· Provide day-to-day administrative support to the Volunteer and Training Manager and the HR Generalist.

· Schedule meetings, interviews, training sessions, and other HR-related appointments.

· Maintain accurate and well-organised electronic and paper filing systems for HR and volunteer records.

· Assist with preparing and formatting HR documents, letters, contracts, and reports.

· Post job adverts on relevant platforms and track incoming applications.

· Carry out pre-employment checks, including requesting references and processing DBS checks for staff and volunteers.

· Collect, scan, and file new starter documents, ensuring all forms are complete and compliant for staff and volunteers.

· Update and maintain HR spreadsheets, records, and databases with staff and volunteer information.

· Prepare induction packs and organise materials for new starter and volunteer onboarding sessions.

· Monitor and respond to emails and queries sent to shared HR and volunteering inboxes, referring or escalating as appropriate.

· Maintain stock of HR-related office supplies, such as forms, training materials, and welcome packs.

· Provide support with room bookings, refreshments, and setting up for training or volunteer events.

· Assist with routine data entry and help compile basic HR reports or staff lists.

· Ensure confidentiality and accuracy when handling sensitive employee and volunteer information.

· Send routine reminders for probation reviews, training deadlines, or document submissions.

· Responsible for attending meetings, capturing key discussions and decisions; and then distributing the minutes.

· Support the volunteer manager with shortlisting candidates for volunteering roles.

· Keep the volunteer management system up to date, with relevant changes/additions.

· Assist the volunteer manager with reference requests from former volunteers.

· Liaise with voluntary service councils across the West Midlands, to place new volunteer roles.

· Undertake general administrative tasks and any other duties as directed by senior HR colleagues.

Person Specification:

Essential Criteria:

· At least 2 years of experience working in an administrative role within a Human Resources environment.

· Strong organisational skills with the ability to manage multiple tasks and meet deadlines.

· Excellent attention to detail and a high level of accuracy in administrative work.

· Good understanding of HR processes, particularly recruitment and onboarding procedures.

· Confident in handling confidential and sensitive information.

· Clear and professional written and verbal communication skills.

Desirable Criteria:

· Proficient in using Microsoft Office applications, particularly Word, Excel, and Outlook.

· Experience with maintaining electronic records and using HR or volunteer management systems.

· A proactive and flexible approach to work, with a willingness to support colleagues as needed.

· CIPD Level 3 qualification (or equivalent) in Human Resources.

· Ability to work effectively both independently and as part of a team.

· Friendly, approachable manner with a commitment to providing a helpful and supportive service.

Flexibility

To achieve the objectives of this role, a degree of flexibility is essential. The post holder may be required to undertake duties not specifically listed above, provided they fall within the scope of the role and are appropriate to the pay grade. Accordingly, this job description will be reviewed periodically in consultation with the post holder to ensure it continues to reflect the responsibilities and duties of the position accurately.

Equal Opportunities

We are an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnicity, nationality, religion or belief, age, sexual orientation, disability, or any other protected characteristic. We recruit and develop our people based on merit and their commitment to achieving positive outcomes. We are dedicated to creating an inclusive and supportive workplace where everyone can thrive.

Closing date: Tuesday, 30 September 2025, by 5:00 pm.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Please note that if you require employer sponsorship to extend your right to work in the UK, the Refugee and Migrant Centre is not able to support visa sponsorship.

30.5 hours per week / £33,795 per annum, pro rata / permanent / working pattern to be discussed at interview.

 is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

We are recruiting a Wellbeing Counsellor and an Autism and Learning Disabilities Specialist for the Brighton and Hove Community Wellbeing Service for children and young people (CYP).

Our service, led by Sussex Partnership NHS Foundation Trust in partnership with YMCA DownsLink, supports 2–25 year olds with mild-to-moderate mental health needs. Since 2020, we’ve provided community-based, evidence-based interventions including cognitive behavioural therapy (CBT), counselling, low-intensity interventions, group treatments, creative therapies, and social prescribing — all tailored to individual needs and age.

In this role, you will provide counselling that is adapted to ensure accessibility for autistic children and young people, as well as those with learning disabilities. This support will be offered to clients aged 4 to 25 who have a formal diagnosis.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

Experience and Knowledge

•  Experience in individual counselling with children and young people (aged 4+)
• Experience in counselling children and young people with Autism and Learning Difficulties
• Training/experience in working with children with communication difficulties, including Autism and LD
• Experience and/or knowledge of local statutory and voluntary agencies
• Experience of working in a community setting
• Experience of carrying out assessments
• Training / experience in using play and creative techniques in therapy
• Experience / ability to work autonomously, including working remotely.

Skills and Abilities:

• Ability to establish and maintain empathic, supportive relationships with people in significant distress with their families and/or carers
• Willingness to receive, understand and communicate confidential client information of a sensitive and often complex nature, including discussing care with family members within boundaries of confidentiality.
• Proficient to communicate in a sensitive and reassuring manner, with empathy, and where appropriate reassurance
• Able to make good use of clinical supervision in a group and/or individual format
•  Skilled in liaising with other teams and services including external agencies as required for the wellbeing of service users
•  Proficient to assist in assessment of young people's mental health and make appropriate decisions regarding treatment or referral to other services.

Qualifications

We are recruiting a qualified counsellor, who has experience working with children and young people with autism and learning difficulties, delivering face to face counselling and carrying out assessments with young people to include working with high risk and complex issues. You will have a graduate or post-graduate level Counselling Diploma, or equivalent, and a minimum of two years post-qualifying experience, CYP IAPT Autism Spectrum Conditions and Learning Disabilities, or CYP Psychological Therapies for autism and learning disabilities (renamed in 2025). You will also need to be BACP Registered/Accredited or registered with another recognised professional body (e.g. HPC, UKCP). 

The successful applicant will have experience of managing risk, with effective communication around safeguarding procedures. You will also have experience of multi-disciplinary team working and knowledge of local statutory and voluntary agencies. You will also have experience of using electronic database for case management notes and administrative tasks to include monitoring and evaluation. 

If you would like any further information or an informal discussion about this post, please contact

Should you require any assistance with our application process, please email us at 

CLOSING DATE: Sunday 14 September 2025 at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider. 

Support Coordinator

We’re looking for a curious, compassionate and committed individual with excellent communication and organisational skills to join a Stroke Recovery Service in the Stockport area. This is an exciting opportunity to work directly with stroke survivors and their families, supporting them in rebuilding their lives after stroke.

Position: S11314 Stroke Support Coordinator

Location: Home-based, Stockport, However, regular travel will be required as part of this role

Salary: Circa £18,800 per annum (FTE circa £27,400 per annum)

Hours: Part-time, 24 hours per week

Contract: Our services are contracted; we currently have funding for this contract until 31 March 2026. While continued funding beyond this date cannot be guaranteed, we have maintained regular contracts in this area for many years and are confident in the likelihood of securing future funding

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 21 September 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: W/c 6th October 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service operates in a fast-paced, person-centred environment, where Coordinators identify and respond to the evolving needs of stroke survivors and their carers. This includes delivering structured reviews at six months post-stroke, supporting stroke survivors in their ongoing recovery and helping them achieve their personal goals.

Key responsibilities will include:

• Work as part of a team to plan and deliver engaging peer support and communication groups
• Attend multi-disciplinary meetings with the local stroke therapy team, contributing to joined-up care
• Recruit, train and manage volunteers to enhance service delivery (experience in volunteer management is an advantage)
• Support stroke survivors and their carers from hospital discharge into the community, offering personalised advice and guidance
• Provide resources for stroke survivors to make informed lifestyle changes to reduce the risk of further strokes
• Deliver Stroke Reviews at six months post-stroke

About You

You will have experience in:

• Excellent IT skills and an ability to maintain accurate records
• An affinity with the values of the Stroke Association
• A flexible approach and an ability to effectively manage a caseload
• A proven record of working with a person-centred approach

This role requires extensive travel across the Stockport area to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

#INDNFP

Supporter Care Coordinator

Job reference: REQ004464

 £25,984 a year

London, E15 2GW / Hybrid working.

Permanent 35 hours a week (Compulsory office days on Mondays and Thursdays, other days are from home or the office if preferred)

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable. For more information go to our website.

The Supporter Care Coordinator role sits within the Supporter Experience team, whose goal is to ensure that all Scope supporters, whether they are giving time, money, or voice, have the best experience each time they interact with us.

The role

The Supporter Care team is the first point of contact for all supporter and donor queries, so you will be at the frontline, engaging with a variety of people contacting Scope. The role of the Supporter Care Coordinator is to ensure that each of these people feels appreciated, informed, and satisfied after engaging with Scope, leaving them feeling valued and committed to giving their ongoing support.

You will:

· Be responsible for handling incoming queries from supporters, across telephone, email, and post, as well handling outbound supporter service calls and other communications.

· Process donations from different channels and sources, thanking supporters in a timely manner and maintaining good records of these actions.

· Report to the Supporter Care Team Leader and sit within the wider Fundraising team.

· Work closely with colleagues across the directorate, providing support in key periods, and contributing to overall fundraising income goals and an improved supporter experience.

About you

We are looking for someone who:

· Is highly motivated, with a commitment to providing excellent customer service.

· Has experience working in a customer care or fundraising environment

· Enjoys working in a busy team

· Has a high level of attention to detail and exceptional communication skills.

· Is confident communicating directly with supporters and managing complex queries, all the while adhering to policies and procedures, and ensuring positive outcomes.

· Understands the charity sector and the invaluable role of our supporters and is therefore dedicated to providing the best supporter experience.

Please give examples in your application to show how you have these skills.

We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

If you require adjustments through your journey with us, please email us via our website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 27 days holiday plus bank holidays

· Flexible, hybrid and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks across disability, race and LGBTQ+

· Discounted gym membership, cycle to work scheme and much more.

How to apply

To apply please visit our website via the link and apply online.

Application closing date: 14/09/2025

International Programmes & Partnerships Support Co-ordinator 

Reports to: Programme Development & Partnerships Manager 

Status: Full-time (40 hours per week) 

Terms of Employment: Permanent 

Salary: £26k-£30k p.a. gross (dependent on experience) 

Location: Birmingham/London 

Deadline for Applications: 26th September 2025 

PLEASE NOTE: Interviews are expected to take place on an ongoing basis until the vacancy is filled. The vacancy, therefore, may close sooner than the deadline date. 

Islamic Help is a non-profit organisation working across the globe to strengthen humanity’s struggle against poverty, social injustice and natural disasters. Through the provision of immediate relief and establishment of sustainable development programmes, we aim to invest in real effective solutions. 

Role summary: 

We’re looking for an International Programmes & Partnerships Support Co-ordinator to support the growth of our programmes team and provide brilliant stewardship to all of our current funders. 

We are looking for someone ambitious, who enjoys building relationships, has excellent writing skills, and loves working as part of a busy team.   

You will bring your enthusiasm and creativity to help us: 

• Grow our grant income to support our range of exciting new projects 

• Develop new ways to articulate our ‘case for support’ to funders, as well as to show them the impact of their support on the lives of communities we serve; 

• Support the wider Islamic Help team to understand and engage with programmes, partnerships and fundraising, embedding it in the culture of the organisation. 

What We Offer 

Islamic Help acknowledges that our employees are our most valuable resource. Therefore, we provide a variety of benefits aimed at promoting their professional growth, as well as supporting their mental and physical well-being, and maintaining a healthy work-life balance. 

• Holiday entitlement of 30 days per financial year (for full-time employees; includes bank holidays entitlement – due to the nature of the role, you may be required to work on bank holidays) 

• Personal learning and development opportunities. 

• Automatic enrolment into our workplace Pension Plan (option to opt out). 

• Employee Assistance Programme for support with health & wellbeing, financial matters, and any other assistance. 

• Free office car park for staff (Birmingham office). 

 The Team: 

We have a Birmingham office and a London office. This role could be based in either office. If London-based, regular travel to Birmingham would be expected. 

The Role 

Key Responsibilities 

Grants Administration and Co-ordination 

• Support the Programme Development & Partnerships Manager in preparing, reviewing and documenting memoranda of understanding, agreements, agreement modifications according to the needs of Islamic Help. 

• Coordination of the due diligence process with partners. 

• Support the Programme Development & Partnerships Manager to develop, finalise and monitor partner funding. 

• Support the preparation and follow-up of grants opening meetings, monthly review meetings, and grant closing meetings. 

• Ensure that office grants are processed in a timely and effective manner in accordance with our policies, procedures and standards. 

• Provide support to approved projects and ensure there is continuous oversight and support throughout the project management cycle including financial and periodic reporting. 

• Be self-administering including maintaining fundraising pipeline spreadsheets and monitoring progress against activities. 

• Maintenance of records and files in line with IH document management and IT policies. 

• Liaise with the  finance team to ensure grants have been received and are allocated / restricted as appropriate.  

• Support the programmes team in grants management, programme development, monitoring and evaluation, and external relations activities as requested. 

Compliance and Reporting 

• Support donor reporting processes, co-ordinating with the field staff to ensure the timely submission of high-quality programmatic reports and co-ordinate with Finance to ensure timely submission of financial reports. 

• Ensure quality information management through regular maintenance of grant files, reporting calendars, timely submission and updating of internal documentation and other grants tools. 

• Support compliance of programmes with donor and Islamic Help requirements and raise issues affecting external/internal compliance to management staff. 

Researching Funding Opportunities  

• Maintain a thorough understanding of the profile of current funders and Islamic Help’s relationship with them, including the need for reports and updates. 

• Grow the support of current funders, identifying opportunities for them to continue their support.  

• Maintain and update the database and tracker sheet with details of projects and relevant funding streams. 

 Proposals and Funding Applications  

• Develop a comprehensive knowledge of the organisation and its work. 

• Work closely with the Programme Development & Partnerships Manager to identify and pursue fundraising opportunities. 

• Assist, when required, the Programme Development & Partnerships Manager in the development and co-ordination of high-quality proposals and concept papers for submission to donors. 

• Build strong and effectve relatiionships with Islamic Help teams in the UK and overseas. 

• Support the programmes team in the on-going development of departmental strategy.  

 Partner and Donor Relationships 

• Develop and strengthen relationships with current partners and identify and cultivate relationships with potential new partners/donors through a range of communications including by phone, in writing and face to face meetings as appropriate.  

• Assist in co-ordination of existing relationships through professional account management and communicating the impact of our work to partners in a compelling way.  

• Maintain accurate partner and donor records in order to monitor, evaluate and report on fundraising activity. 

 Other Responsibilities:  

• Support the Programme Development & Partnerships Manager on the management of the department including development of departmental calendar, coordinating meetings with agendas and record keeping, oversight and development of departmental workplan. 

• Communicate with offices and partners as and when necessary and communicate progress or queries to colleagues. 

• Support the programmes team in the analysis of budgets and reports to determine impact, achievements and outputs. 

• Prepare feedback reports for donors and other stakeholders within appropriate timeframes. 

• Provide marketing colleagues with appropriate beneficiary data and case study material etc. 

• Verify budgets, invoices and financial liquidation reports to ensure that money is being spent according to the approved operational budget, plan and conduct appropriate desk reviews. 

• Review budgets and communicate any changes where needed. 

• Ensure the prioritisation of the most vulnerable within the communities Islamic Help serves by adopting a pro-active, holistic approach to safeguarding. 

• Contribute to department workplans, help set budgets and manage programme funds. 

• Support the programmes team on Emergency Response including – development of Emergency Response process, first response, setting up Emergency Panel, development of surge capacity and the development of proposals and reporting 

• To participate and actively engage, under the supervision of the Director of International Programmes, as part of Islamic Help’s first response to an emergency, including but not limited to travelling to emergency response locations, planning and implementing emergency response projects and liaising with partners and others to ensure successful implementation 

• Support the partnerships department with partner care – accompanying partners on field visits wherever needed to ensure the smooth coordination of operations and projects 

• Any other duties commensurate with the accountabilities of the post.   

*The job description is not intended to be exhaustive and it is likely that duties may be altered from time to time. You may, from time to time, be required to work evenings, Saturdays or on a Sunday. 

Person Specification 

Qualifications  

Educated to degree level or equivalent. 

Skills and Experience 

Essential 

• Familiarity with humanitarian programming; 

• Prior experience working in non-profits/charities and familiarity with partner/donor requirements; 

• Excellent writing skills in English; 

• Excellent interpersonal skills.  Able to communicate with a wide range of people both internally and externally in person, by phone and email. 

• Excellent organisational skills and ability to meet multiple deadlines in a busy office environment; 

• Detail-oriented with good multi-tasking abilities and communication skills, both oral and written; 

• Able to work well both within a team and independently in a challenging and fast-moving multicultural environment; 

• Sound IT skills in MS Office and experience of using databases; 

• Right to work in the UK. 

Desirable

Knowledge of Arabic and/or Urdu language (speaking, reading, editing) 

Competencies 

Goal Orientation: 

• Pursues tasks / goals with energy, drive and need for completion 

• Pre-empts problems by seeking guidance or taking action an issue, task or project within their role 

• Is customer focused 

Innovation and Creativity 

• Does not assume the usual way of doing something is the best way 

• Volunteers ideas and suggestions for improvement 

• Accepts mistakes and is willing to learn from them 

Self-Management  

• Plans and prioritises work effectively 

• Is solution rather than problem focused 

• Takes responsibility for own workload 

Communication and Relationship Management 

• Clearly identifies and articulates the key messages to be conveyed 

• Understands the impact of their communication 

• Takes time to build and maintain contacts and partners. 

Teamwork & Collaboration 

• Understands the benefits of teamwork and contributes willingly 

• Listens to the views of others 

• Understands the impact of their behaviour on others and adapts behaviour where appropriate. 

 Flexibility 

The job description is a general outline of the job duties and responsibilities and may be amended as the scope of programmes department develops. The post holder may be required to undertake other duties as may reasonably be required from time to time. 

How to Apply 

It would be great if you have a qualification in a relevant discipline, but we're more interested in your experience, your values and your attitude than we are your qualifications. 

It's a really exciting time to join Islamic Help, if you're successful in joining our team you'll not only have the opportunity to further your career, you'll be improving the lives of people through the work that you do. 

To apply, please email your CV and covering letter to us detailing how you meet the requirements.

We regret that only shortlisted candidates will be contacted. 

You must have proof that you have the right to work in the UK. 

We are an equal opportunities employer and welcome all applications regardless of age, gender, ethnicity, faith or disability. 

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in Edinburgh, however very flexible homeworking arrangements are available. 

Contract: 18 months fixed term contract

About the role

The Senior Digital Campaign Officer will play a key role in our work to end homelessness in Scotland – designing creative ways to engage the public with our latest campaign around the next election, using digital channels, including our website, social channels and email.

You will lead the creation of supporter journeys to mobilise people across Scotland; turning public awareness and interest in homelessness into meaningful actions that lead to change. You’ll work with others to make sure our campaigns are joined up with our digital, data, technology and marketing teams, and to make sure that our digital campaigns have a direct impact on the policies and practices needed to end homelessness.

About you

1. Experience of developing digital influencing strategies that result in significant increases in the volume of new supporters and deepened involvement for existing supporters.

1. Excellent technical knowledge and experience of digital tools and channels, particularly Engaging Networks and Adestra.
2. Ability to think creatively, develop and test digital tools which strengthen campaigning successes.
3. Strong communication skills including the ability to write campaigning materials for supporters e.g. website pages, social media posts, campaign emails, campaign actions, blogs.
4. Ability to collaborate with people from different teams to achieve goals.
5. Excellent project management skills.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 14 September 2025 at 23:59

Interview process: Competency-based interview + written task.

Interview date and location: Interviews are scheduled for Monday 22 September.

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094