Communication manager jobs in buckingham, buckinghamshire

About the Choir with No Name

The Choir with No Name has been running choirs involving people impacted by homelessness and marginalisation since 2008, and we currently have choirs in Birmingham, Liverpool, London, Cardiff, Coventry, Sheffield and Brighton. We were founded on the premise that singing makes you feel good; it distracts you from all the nonsense in life and helps you to build confidence, skills and genuine, long-lasting friendships. Each choir gets together to rehearse every week and share a meal together at the end of rehearsal. Our values are family, fun, inclusion and integrity.

Job Purpose

We are looking for maternity cover for our part-time Finance and Data Administrator role. As Finance and Data Administrator, you should have a proactive mindset and a positive attitude. You should have some previous administrative experience and a meticulous attention to detail. You will be responsible for ensuring the accuracy of the Choir with No Name’s finances and impact data. We are looking for someone who is comfortable working independently with a helpful and can-do attitude, a quick learner with a calm disposition when under pressure and able to work accurately and to deadlines.

We particularly welcome applicants from people with lived experience of homelessness.

• Reports to: Head of Development
• Hours: avg. 12 hours a week, flexible across the month to account for busier times/finance deadlines
• Location: Work from home, UK based (home working allowance given)
• Salary: £24,722 (pro rata)
• Annual leave: 25 days per year, pro rata, increasing 1 day per year pro rata with each year of service (to a maximum of 30 days)
• Employee benefits: Employee assistance programme, flexible working
• Contract: Fixed term 11-month contract

DEADLINE FOR APPLICATIONS: 9am Monday 15th September 2025

JOB DESCRIPTION

Invoices and expenses

1. Inputting all expense invoices, staff expenses & petty cash transactions into accounting software (Xero), ensuring everything is coded to the right budget line
2. Issuing invoices for suppliers, ensuring payments are received in a timely manner and recording them in Xero.
3. Sending a monthly reminder to freelancers and choir managers to submit invoices & completed petty cash books in time for month end deadline
4.  Saving invoices into SharePoint and ensuring these records are complete and up to date every month
5. Cross checking bank statements with income and expenses, ensuring all transactions are accounted for, identifying missing invoices/receipts and chasing the relevant staff
6. Updating our contact and invoicing details with suppliers and freelancers

Donation administration

1. Recording all donations & donor info in our donor CRM database (eTapestry)
2. Producing income queries and reports when required

Impact data

1. Inputting member survey data as well as other impact data as needed
2. Producing reports on impact data as needed

Finance reporting

1. Input cash basis income and expenditure into a monthly cash flow spreadsheet and create summaries for Choir Managers
2. Consolidating income data from multiple online donation platforms and in varied formats into a single monthly report
3. Producing month end platform and database income reports for our bookkeeper
4. Support the Head of Development with month and quarter end reporting for the board of trustees.

General administration

1. Minuting quarterly board and committee meetings

PERSON SPECIFICATION

Knowledge and Skills

Essential

• Alignment with our values of family, fun, integrity and collaboration
• Meticulous attention to detail
• Self-motivated and able to work independently
• Confident with numbers/maths
• Good time management
• Good communication skills
• Excellent knowledge of Excel and use of formulae
• Ability to work to hard deadlines
• Plenty of common sense
• Ability to learn quickly and use initiative to get the job done
• Trustworthy and honest when handling confidential information

Desirable

• Knowledge of basic bookkeeping
• Experience using of online accounting software ie: Xero
• Experience of using donor databases/CRM systems such as eTapestry/Raisers Edge
• Experience using Microsoft 365 programme suite incl. Teams, Outlook, Excel

Since 1962 the National Autistic Society has been campaigning to transform lives, change attitudes and create a society that works for autistic people. In National Programmes we champion the rights and interests of autistic people and their families, making sure national policy and legislation to reflect their needs. We provide autism training and best practice services and want all autistic people to have access to services and support that fully meet their needs. We provide diagnostic services, training, accreditation, consultancy and conferences, designed to support all professionals and organisations.

Who we are looking for:

We’ve got an exciting opportunity to join our busy Communications team to help shape the stories we share about our work and increase understanding of autism.

Our new Senior Social Media Officer (Professionals) will be responsible for managing the smooth day-to-day running of our dedicated social media channels for professionals.

This new role will focus on leading the development of channels to promote our charity’s training, accreditation, diagnosis and best practice support.

We are looking for someone to create engaging multimedia content and copy, and build and nurture positive community engagement. The successful candidate will work with colleagues to forward plan activity, and develop, schedule and evaluate social media content that communicates the charity’s work in this area to new and existing audiences.

This role will report into the Social Media Innovation Manager.

This is a permanent role, for 5 days per week/35 hours per week. The salary for this position is £30,000 - £32,000 per annum.

What we can offer you:

• Auto-enrolled Pension Scheme
• 25 days annual leave plus bank holidays
• Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
• Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
• Healthcare Cash Plan
• Life Assurance at 2 x base salary
• A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
• Access to a 24-hour Employee Assistance Programme & counselling programme
• Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family for free!
• Eligibility for a Blue Light Card

Where you will be working: Homebased

About our application process:

When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.

We are an equal opportunities employer.

Do you want to play a key role in delivering accessible, user-centred digital experiences?

We have a brand-new opportunity for a Digital Technical Lead to provide technical leadership and oversight across our digital platforms. In this role, you will ensure systems are secure, scalable, and reliable, while helping colleagues build their technical knowledge and confidence.

We’re looking for a Digital Products Manager to help us be braver and bolder in how we connect with supporters and grow our income to fund vital work. You’ll lead the development of digital platforms and experiences that inspire action, deepen engagement, and make it easier for people to support our mission. Working closely with our Income Generation and Engagement teams, you’ll support and optimise our digital platforms, from donation journeys to campaigning tools, to help build a movement of people committed to improving the lives of those affected by MND.

Key Responsibilities:

• Provide technical oversight and guidance to ensure all platforms are feasible, secure, scalable, secure, and aligned with best practice.
• Support colleagues to strengthen their technical skills and adopt product-based ways of working.
• Monitor and improve performance using analytics and user feedback.
• Act as the main technical contact for our website agency and manage the day-to-day relationship.
• Ensure technical and strategic alignment across all digital products and platforms.
• Champion user-centred design and deliver accessible, efficient user journeys.
• Maintain compliance with security and accessibility standards, identifying and addressing risks.
• Lead the development and maintenance of processes, technical documentation, policies, and best practices.
• Communicate technical concepts clearly to both technical and non-technical colleagues.

About You:

• Strong experience delivering and overseeing digital platforms with knowledge of digital technologies and architecture.
• Experience working in, and ideally developing, product-based approaches.
• Technical expertise in Drupal CMS and Microsoft Dynamics 365.
• Experience managing relationships with external digital agencies.
• Strong knowledge of performance optimisation, user experience, and accessibility standards (such as WCAG 2.1).
• Excellent communication skills, with the ability to explain complex technical concepts to a wide range of audiences.
• Strong problem-solving skills with the ability to assess technical feasibility and manage risks effectively.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per month for team meetings with the flexibility to attend the office more regularly in line with business requirements. We are open to part-time applications or job shares – please indicate your preferred working arrangement in your application.

Do you enjoy turning data into meaningful insight that drives real impact?

We’re transforming our Digital, Data and IT services to better partner with our user communities and harness technology that drives our mission forward. Our teams are growing, developing new skills, and embedding product-led ways of working to maximise the impact of new CRM and service tools.

We’re now looking for a Head of Data & Insight to lead this change. You’ll shape how data is managed and used across the Motor Neurone Disease (MND) Association — ensuring it’s accurate, secure, and drives decision-making at every level. Leading a skilled team, you’ll oversee reporting, analysis, and compliance, while providing high-quality insight to support our charitable objectives and make a real difference for people living with and affected by MND.

Key Responsibilities:

• Lead, manage, motivate and develop the Data and Insight team to provide expert support across the Association.
• Line manage 3 direct reports.
• Work with stakeholders to set priorities and agree deliverables.
• Oversee workflows to ensure deadlines and service level agreements are met.
• Maintain and continuously improve data quality standards.
• Ensure compliance with legislation including the General Data Protection Regulations.
• Provide guidance on regulatory and data protection matters to directors and senior managers.
• Advise on projects and initiatives, ensuring data and insight are effectively embedded in plans.
• Collaborate with Technology heads and actively contribute to leadership discussions and strategy.
• Support the delivery of the Association’s Digital, Data and Technology strategy.

About You:

• Extensive experience in managing large CRM or care systems, ideally in a fundraising or non-profit setting.
• Proven experience keeping up to date with compliance, data protection and other regulatory legislation.
• Skilled in resolving complex data protection challenges.
• Experienced in campaign and database analysis and management using advanced tools such as MS Dynamics, FastStats and SQL.
• Knowledgeable in customer relationship management principles.
• Able to motivate and develop a high-performing team.
• Collaborative, with the ability to work across teams and influence at all levels.
• Confident in explaining technical concepts in clear, accessible language.
• Advanced problem-solving ability.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week. We are open to part-time applications or job shares – please indicate your preferred working arrangement in your application.

This is an exciting opportunity for a Head of Data & Insight who wants to make a real difference by ensuring data and insight are at the heart of decision-making. If you are ready to take the next step in your career, we’d love to hear from you.

About the role

If you’re a writer who can come up with incredible headlines, craft copy across multiple channels and are driven by a strong desire to do some good in this world, then we want to meet you.

As our Creative Copywriter, you’ll be joining a talented and friendly creative team who recently won In-House Agency of the Year at the Inside Out Awards.

We think and work a like an agency – we’re not here to simply cross the T’s and dot the I’s. Our work is all about finding the big ideas, so we need this to be one of your superpowers (and you’ll need a portfolio to prove it).

Our team takes on a variety of briefs from across the organisation and things move quickly. One day, you might be working on our Christmas fund-raising campaign. The next, you could be brainstorming ideas for an event or writing copy for a cash-appeal mail out. Whatever the brief, you’ll be taking projects from concept to completion, always working alongside a designer and a Creative Lead.

You’ll need real understanding of social media, an exceptional grasp of brand voice, meticulous attention to detail, excellent proofreading skills and all the versatility you’d expect from a top-notch copywriter.

Does this sound like you? Then let’s have a chat.

Role specifics

• At least 3-5 years of advertising copywriting experience in an agency or an in-house team.
• Ability to craft sharp headlines and write copy across all channels—from film and OOH to social and cash appeal mailers.
• Team player with strong interpersonal skills and ability to effectively present and articulate ideas to stakeholders.
• Excellent planning and organisation skills, able to meet tight deadlines and prioritise, while focusing on quality.
• Good understanding of digital media best practices and deep knowledge of social media.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team 

As our Creative Copywriter, you’ll be joining a friendly, talented and dedicated team who recently won In-house agency of the year at The Drum awards. You will work closely with your Creative Lead and fellow writers and designers to deliver creative content to highest standard across all areas of our communication.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Are you passionate about retail and looking for an exciting opportunity to make a significant impact? We are looking for a dynamic and detail-oriented Retail Operations Support Coordinator to join our team. 

About the role

As a Retail Operations Support Coordinator, you will play a crucial role in ensuring the smooth operation of our retail stores. You will be responsible for providing administrative support, coordinating with various departments, and coordinating processes and activities within BHF Retail Operations. 

Your key responsibilities will include:

• Supporting store operations: Day-to-day operations of retail stores, ensuring that all processes run efficiently.
• Coordination and communication: Liaising with store managers, suppliers, and other departments to ensure seamless communication and coordination.
• Inventory management: Monitoring stock levels, placing orders, and managing inventory to ensure that stores are well-stocked.
• Data analysis: Analysing sales data and generate reports to help identify trends and opportunities for improvement.
• Customer service: Providing exceptional support to store teams and address any operational issues that arise.

About you

We are looking for a well organised individual with retail knowledge, to provide support for our shops and stores, central operations, and retail field teams.

To succeed in this role, you will have:

• Previous experience working in retail 
• Strong organisational and time management skills
• Excellent verbal and written communication skills and the ability to work effectively with different stakeholders
• A proactive approach to identifying and resolving issues promptly
• Proficiency in Microsoft Office Suite 
   

Working arrangements

Please note this is a perm role working 14 hours. The hours can be worked over 2 or 3 days. 

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our Northampton office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
 
About us 

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Interview process 

Interviews may take place during the advertised period or shortly after the role closes. These will be via MS Teams.

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role 

You’ll be responsible for the operational delivery of newly diagnosed activities and events. You’ll contribute to planning, monitoring, reviewing and taking action to maintain quality research.

You’ll work collaboratively with volunteers and staff to ensure the smooth running of our offer, to inspire people newly diagnosed with Parkinson’s, their family, friends and partners, to face the future positively. 

What you’ll do:

• Act as the first point of contact for potential participants, ensuring excellent customer care.

• Manage the operational delivery of the Newly Diagnosed programme working collaboratively with the Newly Diagnosed Volunteer Support Officer and local teams.

• Support the team to develop the reach of the programme so that it is accessible and appealing to a wide range of communities.

• Contribute to regular review and development of the programme content.

• Maintain monitoring, evaluation and reporting, using data and insights from the programme and other teams and directorates.

• Manage the marketing and promotion of the programme to increase its reach.

• Responsible for information asset management and compliance for centrally run newly diagnosed events.

What you’ll bring:

• Ability to manage and prioritise own workload switching between priorities as required. 

• Skilled communicator at all levels; able to deliver complex messages to a range of audiences effectively and appropriately. 

• Demonstrable experience of developing and managing operational activities and raising quality standards with a solution focused approach to problem solving. 

• Experience of planning for and managing change effectively and successful project management including reporting in an engaging and meaningful way. 

• Collaboration and engagement skills with the ability to work in an inclusive and user focused way with both colleagues and volunteers. 

• Experience of monitoring, analysing and interpreting data, problem solving and report writing. 

• Clear understanding of confidentiality and GDPR. 

• Experience of operating in a modern digital workplace, including using digital tools to work collaboratively and productively.

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held 25th September 2025.

The successful candidate will be required to 

• provide their own broadband service with a minimum download speed of 2Mb 

• have a confidential space in which to work

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Email Marketing Executive
Reference: AUG20258418
Location: Flexible in UK
Contract: Fixed Term for six months
Hours: Full Time, 37.5 hours per week
Salary: £30,075.00 - £32,108.00 Pro Rata
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata)

The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

The Email Marketing Executive plays a key supporting role in the planning and delivery of our email communications.

This role is responsible for supporting effective email campaign delivery by collaborating with stakeholders to shape email plans, providing feedback on content, and ensuring journeys are well structured and delivered to a high standard. The postholder will also be responsible for reporting on campaign performance and providing actionable insights to support ongoing improvement.

You will work directly with the Email Channel Owner and contribute to ensuring consistency and efficiency in delivery and compile regular reports on email performance. Collaboration, attention to detail, and a solid understanding of email marketing best practice are essential for success in this role.

Essential skills, knowledge and experience:

• Email platform proficiency: Experience using email marketing tools, ideally Salesforce Marketing Cloud.
• Understanding of best practice: Familiarity with email marketing standards, GDPR compliance, and optimisation techniques.
• Email design awareness: Understanding of layout, branding, and accessibility in email templates (design tools a bonus, but not essential).
• Collaborative working: Strong interpersonal skills to work effectively with stakeholders, creative teams, and technical colleagues.
• Attention to detail: High accuracy in reviewing and deploying emails, managing timelines, and following processes.
• Analytical skills: Ability to interpret performance data and generate actionable insights.

Desirable skills, knowledge and experience:

• HTML: Basic ability to code and troubleshoot HTML emails when required.
• AMP script: Basic ability to build and amend Salesforce Marketing Cloud scripts.

Closing date: 23:59, Fri, 12th Sep 2025

We are looking to conduct interviews for this position from 22nd September 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our recruitment partner's website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

We’re looking for a passionate and strategic Digital Marketing Lead to take our online presence to the next level — amplifying our campaigns, engaging our bladder cancer community, and making sure our messages reach the people who need it most. If you’re ready to combine creativity with impact, your skills in digital marketing could help us support more patients, improve early diagnosis and change outcomes for bladder cancer patients, then we want to hear from you.

Are you an experienced Finance Business Partner looking for a role where you can make a real difference in the charity sector? 

We have a fantastic and rewarding opportunity for a Finance professional to join Mencap as Finance Business Partner (FBP). This role is a fixed-term contract for 12 months to cover a maternity leave. The role will be supporting the operational division that provides care and support to adults with a learning disability across England, Cymru and Northern Ireland. 

We are looking for someone who is a confident communicator with both finance colleagues and operational staff, adapting their style to their audience. Someone who is well organised, can prioritise their workload and have the ability to maintain accuracy and attention to detail while working to tight deadlines will thrive in this role. 

The successful candidate will use their commercial awareness and work with management teams to help deliver strong financial performance across the region they support, providing timely and accurate financial information to a variety of stakeholders. 

We will consider both full-time and part-time applications and there is flexibility around where the role is based. We have large offices in London, and Peterborough and smaller offices located throughout the UK. If there is no office available within a reasonable distance, the role may be offered as home-based with some travel for team meetings. 

At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap! 

What will it take? 

To be successful as a Finance Business Partner you will be expected to have: 

• Excellent written and verbal communication with ability to convey financial information to non-finance colleagues and senior management. 
• A desire to drive improvements in financial understanding & accountability to deliver a first class commercial and customer focused service. 
• Strong collaboration skills including the confidence to challenge others. 
• Ability to interpret a range of financial/operational information and reach quick judgements. 
• Experience in financial analysis and reporting. 
• Appropriate planning, organising and strategic business planning skills. 
• An ACA, ACCA, CIMA qualification or hold a similar and relevant qualification. 

The scope for this role is vast and we are looking for an ambitious and driven individual to join us! 

If you have the relevant skills and experiences we are looking for and this opportunity sounds like the perfect role for you, please apply with your up-to-date CV. Interviews are due to be held w/c 22nd September via Microsoft Teams. 

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

Position Title: Helpline Supervisor
Reports To: Helpline Manager / CEO
Salary: £36,000 per annum, plus pension and employer NI contributions
Hours: 40 hours/week
Contract: Permanent, full-time, flexibility required in work hours
Location: Remote / Office-based – some evening/weekend work required

Role Purpose:

The Helpline Supervisor will provide support, guidance and supervise the helpline advisors and in the future helpline volunteers. The role will further provide emotional support and debriefing for the helpline advisors and volunteers during each helpline shift and when appropriate after each reported incident. They will also oversee the quality of service and ensure each report is dealt with appropriately to a high standard and that reports are logged appropriately recording all relevant information, ensuring data is protected and all procedures are followed.

Role Responsibilities:

• Provide day-to-day supervision, guidance and emotional support to helpline advisors.
   

• Monitor call logs, case records, and system reports to ensure quality and flag complex or urgent cases.
   

• Ensure safeguarding protocols are followed and lead on referrals involving serious risk or protection concerns.
   

• Deliver pre-shift briefings, post-shift debriefs, and facilitate reflective practice sessions.
   

• Coordinate rotas and ensure adequate shift coverage.
   

• Support the recruitment, onboarding, and ongoing training of helpline staff (and volunteers when).
   

• Promote staff wellbeing and implement trauma-informed approaches in staff support.
   

• Liaise with external agencies and partners to strengthen referral pathways and collaborative responses.
   

• Lead on service improvement by identifying trends, risks, and areas for development.
   

• Monitor and analyse service data to contribute to internal reviews and funder reporting.
   

• Ensure compliance with data protection, confidentiality, and safeguarding standards.

• Undergo regular training in trauma-informed approach, safeguarding, anti-Muslim hate and any other relevant topics.
   

Person Specification:

• Supervisory or senior experience in helpline, casework, or support services.
   

• Proven ability to provide emotional and professional support to frontline staff.
   

• Experience in handling safeguarding referrals and risk assessments.
   

• Trauma-informed approach and working knowledge of hate crime, discrimination, and support needs.
   

• Strong understanding of anti-Muslim hatred and Islamophobia.
   

• Excellent understanding of British Muslim communities, their diversity, and everyday practices.
   

• Excellent interpersonal, leadership, and communication skills.
   

• Strong organisational skills and ability to manage competing priorities.
   

• Experience using communication and case management platforms (e.g., RingCentral, Zoho, Microsoft 365) is desirable but not necessary.
   

• Experience in monitoring, evaluation, or impact reporting is desirable.
   

• Commitment to equality, diversity, and inclusion.

• Strong commitment to inclusion, ensuring that individuals from all backgrounds feel heard, respected, and supported. This includes working sensitively with people of all faiths and none, and with diverse identities, including LGBTQ+ individuals, queer Muslims, Muslims from minority sects, and other marginalised or intersectional communities.
   

• Enhanced DBS check required (to be obtained on your behalf if your application is successful).
   

Note: This job description is not exhaustive and may be subject to review and amendment from time to time in line with organisational needs. As the helpline opening hours extend then there is potential for the working hours and timings to change or increase.

Applications are being accepted on a rolling basis until the role is filled with a suitable candidate, with the aim of appointing someone by mid-August to early September. To apply, please send your CV and cover letter, Applicants are responsible for ensuring they have the legal right to work in the UK and will be required to provide ID and verification if shortlisted.

Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.

CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.

Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.

Overall job purpose

The future of CCT’s outstanding collection of historic churches depends on us supporting communities around our churches caring for, opening, using and raising money for them. The Lead Local Community Officer will play the prime role in ensuring that local people are engaged, recruited, trained and supported.

The Lead Local Community Officer will lead the regional team of Local Community Officers to support, recruit, liaise with and develop volunteer and community supporters to care, open, use and raise money for the CCT’s collection of historic churches.

They will head the Church Planning process for the region, ensuring every church maintains and develops their co-created Church Plan.

The closing date for receipt of applications is 9am on Friday 12th September 2025.

The interviews will take place in Northampton on Wednesday 24th September 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

 As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

All successful applicants will be subject to a basic DBS, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

SCIE Vision

We are committed to building a society which enables people who draw on social care to live fulfilling lives.

At SCIE, we are driven by our values:

· Progressive – always learning and developing.

· Inclusive – working together for equality, diversity, and fairness.

· Credible – evidence-based, robust, and reliable.

· Transparent – open and honest.

The role:

A great opportunity for you to join our small, friendly team and make a real difference to people’s lives by:

· Providing expert support in the development of policy and practical guidance aligned with Mental Health Legislation

· Supporting local authorities and care providers to effectively roll out and implement best practice and policy changes            introduced by the new Act, ensuring consistency, quality, and improved outcomes across the sector.

· Creating an inspiring and engaging learning environment

· Champion innovation across diverse projects across other projects within SCIE[G(1] 

What we are looking for:

· Exceptional communication skills, including facilitation, public speaking, and concise evidence-based report writing,               for varied audiences.

· Proven ability to analyse qualitative and quantitative data to inform decision-making.

· Comprehensive understanding of Mental health legislation and associated social care policies.

· Registered Mental Health Nurse, Social Worker, or Allied Health Professional.

· Demonstrable expertise in Mental health law practice and/or Social care practice and management.

· Commitment to equity, diversity, and inclusion.

· Demonstrable experience of working in co-production with people who draw on mental health services including co-             designing, delivery and evaluation.

· Commitment to SCIE’s values and principles of equity, diversity, and inclusion.

· Ability to establish collaborative relationships with stakeholders, including individuals who use services, carers, and               professionals.

· Experience of contributing to business growth, bid writing and tenders.

Community Fundraiser - Home Counties

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Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? ​

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within Buckinghamshire, Bedfordshire, Hertfordshire, Northamptonshire and Essex. 

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Key Responsibilities: ​

• ​Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects 
• Steward supporters to help drive the charity’s fundraising activities and growth 
• ​Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders ​
• Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research ​

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Requirements: ​​

• At least one year of fundraising experience, with a proven track record in income generation 
• Strong experience in supporter stewardship  
• Excellent communication skills, with the ability to engage and inspire supporters and partners alike ​
• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure 

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If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.

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​We will give preference to those candidates living in the Bucks, Beds and Northants areas of this region.​​​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Closing Date: 26th September 2025

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We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

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