Communication manager jobs in camden, surrey

Position: Senior Officer – Direct Marketing

Contract type: Fixed-term contract until October 2026

Salary: £ 36,403 – 40,448 per annum (FTE)

Hours: Full time (35 hours) or Part time

Reports to: Head of Offline 

Location: Mark Square, London EC2A 4EG  (hybrid working) 

Key relationships:  Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. 

JOB PURPOSE

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious, proactive, team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team.   

In this exciting role, you will be responsible for some of our key donor development activities across direct mail, telemarketing, and digital channels. You will be a confident communicator and experienced project manager. 

You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we’d love to hear from you. 

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBILITIES

• Lead on the launch of a new RG proposition and ensure that the onboarding and onward journey is fit for purpose.

• Look for opportunities to thank our donors and communicate impact at key moments. 

• Work with key stakeholders to ensure we grow our Regular Giving file, through acquisition as well as retention.

• Manage a variety of individual giving fundraising campaigns, from agency briefing, through to launch, meeting six figure campaign targets. 

• Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. 

• Remain flexible and rapidly respond to emergency situations. 

• Work with the Data team to identify the best approach to data and segmentation for each project.

• Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. 

• Manage donor research and mystery shopping as required, using insights to inform creative decisions. 

• Manage campaign fulfilment. Monitor responses to identify issues and opportunities. 

• From time-to-time support with Donor Care activities if required.

• Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. 

• Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. 

• Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable.  

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. 

   

PERSONAL ATTRIBUTES AND EXPERIENCE  

Essential Experience 

• Experience of working in a fundraising environment. 

• Experience of scoping, briefing in, managing, and delivering fundraising campaigns.   

• Experience of managing a Telemarketing programme. 

• Experience of managing Direct Mail and email fundraising communications. 

• Experience of working with suppliers, including budget management, campaign planning and briefing.   

• Experience of data file development (in collaboration with Data teams)  

Essential Skills/Knowledge 

• Able to act proactively and identify new fundraising opportunities. 

• Able to juggle and prioritise multiple tasks, meeting programme deadlines. 

• Attention to detail and proof-reading skills, and an ability to give coherent and constructive feedback on creative and copy. 

• Sound knowledge of key retention and donor development activities. 

• Up-to-date knowledge of direct marketing best practice, trends and compliance. 

• Numerate, with an ability to analyse results and identify trends. 

• Strong presentation, communication (written and verbal) and interpersonal skills. 

• Excellent stakeholder and relationship management. 

• Proficient in Microsoft Word, Excel, PowerPoint. 

Desirable Skills/Experience 

• Experience in delivering fundraising activities in response to emergencies. 

• Experience in delivering Regular Giving proposition and/or onboarding journeys. 

• Up-to-date knowledge of direct marketing best practice, trends and compliance. 

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays (or pro-rata equivalent).
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: 2 September 2025

Interviews date: Week commencing 15 September 2025

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact UK for UNHCR through our Careers website . We will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

At Bookmark, our vision is simple yet powerful: we want every child to read. We believe in the transformative power of reading and the impact it has on children’s futures. Our flagship service is a volunteer-led reading programme; volunteers will read with students for two thirty-minute sessions weekly. We currently support over 150 schools with a volunteer network of around 1500 volunteers delivering over 40,000 reading sessions every year. Volunteers are the heart of our mission, helping us deliver our One-to-One Reading Programme. 

The Role 
As a Volunteer Support Executive, you’ll play a vital role in ensuring a positive, rewarding experience for our volunteers while helping us make a real difference in children’s lives. This is an extremely busy and varied role as we help prepare volunteers to deliver impactful sessions and support them in the booking process. 

As a Volunteer Support Executive, you will:

• Support volunteers at every stage of their journey, from application and onboarding to ongoing engagement. 
• Develop a thriving volunteer community, fostering satisfaction, retention, and collaboration. 
• Act as the primary point of contact, providing empathetic and effective support for volunteer inquiries. 
• Manage the recruitment pipeline for high volumes of volunteer applicants, ensuring all processes meet regulatory compliance requirements and uphold high standards of applicant quality.
• Drive continuous improvement by analysing feedback, refining processes, and enhancing the volunteer experience. 
• Collaborate across teams to ensure our volunteers are equipped to help children succeed. 

We’re seeking someone who is: 
 

• A natural communicator: Clear, confident, and empathetic in both verbal and written communication. 
• Organised and proactive: Capable of managing multiple tasks in a fast-paced environment. 
• Detail-oriented: A structured thinker with exceptional attention to detail. 
• Results-driven: Motivated to meet personal and team goals. 
• Adaptable: Flexible and curious with a positive, professional attitude. 
• Data-savvy: Comfortable working with systems like Microsoft Office (Outlook, Excel, Word) and analysing data to inform decisions. 

Bonus Points: 
 

• Experience with Salesforce or SharePoint. 
• Familiarity with safeguarding practices. 
• Background in high-volume customer service, recruitment, or call centres. 

Why Join Us? 
At Bookmark, you’ll be part of a mission-driven team passionate about changing lives. We offer: 

• A flexible, inclusive working environment that values work-life balance. 
• Opportunities to contribute your ideas and make a meaningful impact. 
• A chance to grow professionally while supporting a cause you’re passionate about. 

Location:​ Hybrid working with one day a week in Bookmark Head Office (SW1Y, 4LR).

Contract type:​ Permanent, part-time

Salary:​ £16,204.50 (£27,007.50 FTE)

Hours:​ 22.5 hours or three days a week (across Monday-Friday). We are open to working patterns including split days or working school hours, and this can be discussed at the interview stage. 

Deadline:​ 25th August 11:59pm

Drupal Developer

Location: Fully Remote
Salary: £40,000 - £43,000
30 Days Annual Leave + Bank holidays, 35 hour working weeks

I'm partnered with a well known UK charity who are hiring for a drupal developer with strong front end experience to join the team on a permanent, remote basis. Key skills for this role are knowledge of drupal, PHP, a/b testing and understanding of how the cms integrates with other digital tools to improve the user journey.

The Drupal Developer will be supporting a key organisational project working with an in-house development team and wider technical/digital team.

Skills required for the Drupal Developer are:
- Drupal, PHP experience
- Experience with CMS systems and digital tools like google tag manager
- Charity experience would be an advantage
- Good communication skills and a self starter

Drupal / Front End developer

Apply now for immediate consideration regarding this excellent opportunity!
Understanding Recruitment is acting as an employment agency for this vacancy.

Protect, the UK’s leading whistleblowing charity, is looking for an exceptional public-spirited Policy & Advocacy Officer, who will lead our anti-corruption work. The role is currently funded by the Joffe Charitable Trust. The role is 3 days (22.5hours) per week; can be spread over 3-5 days.  

The role is London based with hybrid and remote working options & occasional travel to Westminster. 

The role will entail proactively looking for advocacy opportunities and working with the Policy Team in Protect to progress important public policies, which further the protection of whistleblowers, support safe speaking up and tackle corruption in the UK. 

For 30 years we have provided legal advice to whistleblowers, campaigned for better legal protection for whistleblowing and supported organisations to create effective whistleblowing systems. With the Serious Fraud Office (SFO) turning their focus to whistleblowing, there could not be a more exciting time to join the anti-corruption fight.

We are looking for someone who is self-motivated, ambitious and a team player. The ideal candidate is a great communicator, with exceptional networking and stakeholder engagement skills. Those applying should have a degree in a relevant subject and work experience in a relevant field. Past or present experience working in Government, Parliament or for a regulator is highly desirable. 

Protect offers a range of benefits to those that work for the charity including 30 days (pro rata) annual leave, a sabbatical scheme after 5 years service, and enhanced maternity/paternity/adoption/shared parental leave. 

Purpose of the Role 

We are looking for a Multimedia Producer to lead on the day-to-day production of video content, including filming and editing, as well as supporting with ad-hoc design work for the charity.

About Chance to Shine

We are Chance to Shine: a children’s charity dedicated to harnessing the power of cricket to transform the life prospects of young people in the UK.

It is our mission that all young people have the opportunity to play, learn and develop through cricket. We want them to learn a love of the game and to find a sense of belonging through the sport, developing their wider wellbeing and life skills to help fulfil their potential.

Established in 2005, we have a long-term track record of delivery in state schools and under-served communities, bringing best-in-class cricket programmes to young people aged 5 to 24 who might not otherwise have the opportunity to play. All our programmes are completely free for everyone involved, from schools and community groups to young people and their families.

 Key responsibilities  

· Capture high-quality video content at Chance to Shine events, programmes, and community initiatives.

· Produce and edit compelling video content for use across digital platforms, including social media, websites, and email campaigns.

· Create broadcast-quality assets to support media outreach and press opportunities.

· Develop creative concepts, scripts, and storyboards that align with strategic objectives.

· Conduct on-camera interviews and direct pieces to camera with professionalism and sensitivity to context.

· Organise and maintain a well-structured archive of video content for ongoing and future use.

· Design and produce engaging video graphics, including lower thirds, stings, and motion elements, in line with our brand guidelines.

· Support the creation of day-to-day graphic design materials, such as infographics, social assets, event materials, and presentations.

· Contribute to the broader work of the Communications & Digital department, assisting with various tasks and campaigns as required.

 Skills, Knowledge & Personal Competencies

· Ability to deliver high-quality content under tight deadlines, while maintaining attention to detail.

· Excellent organisational and time management skills, with the ability to juggle multiple projects simultaneously.

· Creative thinker with a passion for developing engaging and original content ideas.

· A proactive self-starter who can take projects from concept to final edit independently.

· Good understanding of the social media landscape, including video best practices for each platform.

· Strong skills in motion graphics and graphic design, with an eye for visual storytelling.

· Strong written and verbal communication skills, with the confidence to engage with a range of stakeholders.

Experience & Qualifications  

Essential: 

• 1-2 years’ experience of filming and editing at a professional level
• Proficient in Adobe Creative Cloud, particularly Premiere Pro and After Effects, or equivalent video editing software 
• Confident in operating professional camera equipment, including models such as the Sony FX30, or similar DSLR cinema-style cameras.
• Willing to travel throughout the UK, Full clean UK driving licence

Desirable:

• Ability to produce motion graphics

Benefits

 - 25 days annual leave (with additional non-contractual time at Christmas when the office is closed)
- 8% non-contributory employer pension
- Private medical healthcare
- Employee health cash-back plan
- Long-term sickness insurance
- Life assurance - four times your annual basic salary
- Season ticket loan scheme
- Flexible working
- Enhanced maternity/paternity pay
- Generous sick pay
- Volunteering 2 days per year
- OpenBlend - an innovative coaching and performance management tool
-  Employee Assistance Programme - 24/7 confidential access to expert services including counselling, wellbeing, and independent legal and financial advice
- Cycle 2 Work Scheme

About us

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Onsite Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES

Contract: Fixed term contract (6 October 2025 – 13 February 2026)

About the role

The Warehouse and Driver Assistant at Crisis is a varied and fulfilling role. You will work with the Warehouse & Facilities Manager to ensure a safe and tidy working environment at the Crisis Warehouse. In collaboration with the Resourcing Team, you will take control of the collection and delivery of donated and resourced food and equipment needed for the Christmas event. You shall act as key support to the Warehouse Manager in organising outgoing stock for the Christmas event and ensuring an accurate stock take once the Christmas event has taken place.

The role acts as a key contact point and support for teams of volunteers in the warehouse. Supporting the supervision of volunteers, including large groups of corporate volunteers is a key aspect in helping the warehouse run smoothly.

About you

• You should have experience in warehousing, delivery driving, logistics, event management or production.
• Have a personality which enables you to effectively communicate, with confidence, to a wide range of audiences.
• Feel comfortable when driving in London, in various size vehicles. Up to and including a Luton van, with a tailgate.
• Have a mind-set where problem solving, and basic mental arithmetic comes easy.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working hours.
• Wellbeing Leave to be used flexibly.
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 24 August 2024 23:55

Interview process: Competency-based interview

Interview date and location: Tuesday 2 to Thursday 4 September. In person at Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge, and experiences.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Come and make a difference by joining our team reaching people who find it most difficult to access advice.  Money Advice Plus work both locally in Sussex and nationwide. Our mission is to help people manage their money effectively, and our independent, confidential and flexible approach is tailored to individuals’ needs, allowing us to reach those who find it most difficult to access advice. You will be joining a large team of Money Advisers providing specialist level debt and benefit advice and casework. 

You will have lots of variety, providing telephone specialist debt and benefit advice and casework across a range of projects.  If you are available to work in our Brighton and Hove office you will also deliver face-to-face advice both in the office and other outreach locations including Foodbanks and with inpatients.

Ideally you will hold a qualification in Money Advice, obtained either through the Institute of Money Advisers or the Money and Pensions Service.  If you do not have a qualification, you must be prepared to work towards obtaining this, included some study in your own time. You will have excellent communication and digital skills, be comfortable delivering advice in person and by phone, and be able to plan and organise your work effectively.

If you'd like to learn more about the post, or would like to apply in different format, please contact Nick Vaughan (details in our job pack).

Are you a data enthusiast ready to make a real impact?

Join British Heart Foundation (BHF) as our Senior Data Executive and play a key role in powering our marketing and membership strategies with smart, insight-driven data solutions.

About the role

As our Senior Data Executive, you'll lead a small team to manage and improve data processes that support marketing and fundraising efforts. You’ll be responsible for extracting and preparing data for marketing communications, supporting data imports, and ensuring high data quality. You'll collaborate closely with marketing, fundraising, and technical teams to define data selection criteria and ensure accurate, timely data exchanges with suppliers.

You’ll also manage the CRM database, resolve data quality issues, and promote best practices in data management. In addition to handling your own data extracts, you’ll oversee team workload, support and train team members, and continuously improve data processes based on feedback. A key part of your role will be ensuring team performance and wellbeing, driving success through effective leadership and collaboration.

Working arrangements

This is a fixed term contract for 6 months. 

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

About you

With proven previous experience running complex and large database selections in a busy direct marketing environment, you'll have experience ensuring complex and high-volume data quality and accuracy. You’ll have strong experience with Blackbaud CRM or similar systems, advanced proficiency in Microsoft Office (especially Excel), and a proven track record in importing and exporting data with external agencies. Your attention to detail and strong numeracy skills will enable you to deliver high-quality data management.

Ideally, you'll have a background in fundraising and have gained experience in providing data and interpretation to direct marketing teams for major campaigns, as well as writing SQL queries. You’ll also have a good standard of communication in both written and verbal forms and have experience working with external suppliers and internal stakeholders to deliver workloads to strict deadlines. You'll be experienced managing multiple tasks and your own time, prioritising workload appropriately while remaining supportive to your team.

About us 

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits 

To find out more about benefits available at the BHF please download our benefits document at the bottom of this page. 

Interview process

Interviews will be held via MS Teams.

How to apply

Want to join us? Complete our short online application form—all you need is your CV and a supporting statement. Just select the Apply button below and take the first step towards an exciting new opportunity. ​

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey. ​

Should you need any adjustments to the recruitment process at either application or interview, please contact us.

​

LSE is committed to building a diverse, equitable and truly inclusive university

Philanthropy and Global Engagement (PAGE)

Proposition Development Executive

Salary from £42,679 to £51,000 pa inclusive with potential to progress to £54,730 pa inclusive of London allowance

The London School of Economics and Political Science (LSE) is one of the foremost social science universities in the world. Based in central London with a global reach, we develop the people and ideas that shape the world.

The Philanthropy and Global Engagement Division (PAGE) is integral to LSE’s capacity to realise our strategic direction through engaging with alumni and friends, staff and students, volunteers, organisations, and the wider community to increase philanthropic income for agreed School priorities.

The Proposition Development Executive will support the development of fundraising projects to maximise philanthropic support for key areas of the School’s work. This includes developing propositions, creating and maintaining repositories of information on fundraising projects, and supporting activities that help colleagues from the Division of Philanthropy and Global Engagement, and the wider School, to communicate philanthropic investment opportunities to external and internal audiences.

The candidate

• Experience of working in a role delivering end-to-end management of projects with complex internal and external stakeholder relationships.

• Strong critical thinking skills. Ability to draw out and interrogate information, anticipating challenges and opportunities.

• Excellent communicator. Able to condense complex information into digestible forms and influence and motivate colleagues at various levels of seniority.

• Able to think strategically and tactically about the relationship between institutional needs, potential donors and philanthropic goals.

• Able to work effectively on numerous projects simultaneously and to adapt to rapidly changing circumstances.

We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.

For further information about the post, please see the how to apply document, job description and the person specification.

If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email Kyla Davis, Strategic Proposition Development Manager

The closing date for receipt of applications is Sunday, 7 September (23.59 UK time).

Regrettably, we are unable to accept any late applications.

Interviews are anticipated to take place in person on Tuesday, 16 September and Wednesday, 17 September 2025.

We are seeking an energetic, enthusiastic, eye-for-detail person to join us as the new Parish Administrator.

The successful candidate will be responsible for the smooth running of the parish office and will be the first point of contact for all those wishing to access any business of the Parish. 

This position requires proficiency in various clerical tasks, excellent interpersonal and communication skills, and the ability to manage multiple responsibilities efficiently.

Main Responsibilities:

• • To be the friendly welcoming face of the church
  • Provide administrative support to the church and its activities
  • Manage the church office, including handling phone and email enquiries
  • Maintain church records, service rotas, and church calendar
  • Oversee hall bookings and liaise with hirers
  • Assist with preparation of weekly notice sheets and service materials
  • Coordinate church communications (newsletters, website updates, social media)
  • Ensure compliance with safeguarding and data protection requirements

  We’re Looking For Someone Who:

  • Is highly organised, efficient, and self-motivated
  • Has excellent communication and IT skills
  • Can work well independently and as part of a team
  • Understands and supports the values and mission of our Church
  • Has previous administrative experience (experience in a church or charity setting is desirable)

  What We Offer:

  • A welcoming and supportive church environment
  • Flexible working hours across the week (exact pattern negotiable, some hybrid working possible by arrangemnt)
  • Opportunities for training and development
  • A meaningful role at the heart of a growing church community
  
   

Hours: The role is part-time (20 hours per week) working on site in the church office

Salary: £14 to £16 per hour (depending on experience and qualifications)

Please note: There is a requirement for applicants to fully support the ethos of this Anglican parish.This post involves is subject to a DBS check. The successful applicant will be required to undertake Rochester Diocesan safeguarding training at an appropriate level.

The information pack and application form can be downloaded below

Closing date for applications: 12th September 2025.

Interviews: Week beginning 29th September 2025

We're looking for a Recruitment & Retention Officer to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!

About the role

Based within the People Team, this role will be responsible for delivering an excellent recruitment experience for all candidates and supporting them through the vital first six months of their journey with the Charity. You will manage all recruitment systems, administration, and relationships with external recruiters, while leading improvement projects to ensure we provide the very best onboarding experience possible. In doing so, you’ll play a key role in shaping a culture of belonging from day one - helping new team members feel supported, connected, and set up to thrive - so we not only hire the right people, but retain them

Salary: £28,712 - £32,240 annual salary 
Contract: Permanent 
Hours: 37.5 hours
Location: Canning Town, London

Other responsibilities include

People Operations

• To keep all employment records up to date and ensure files are appropriately filed, in particular recruitment and onboarding and process any contract changes promptly.

Recruitment

• Create an interactive and clear recruitment process from advertising to hiring stage, working closely with the wider People team to develop and deliver an excellent recruitment and retention strategy
• To act as a first point of contact for all recruitment enquires and requests received externally or internally, ensuring that these are dealt with promptly and professionally.
• Work closely with hiring managers on recruitment campaigns including supporting on writing JDs, uploading adverts to the applicant tracking system and various job sites, and liaising with the Marketing & Communications team on placing job adverts on social media platforms.
• Spearhead active recruitment and ‘headhunting’, using tools like LinkedIn, taking responsibility for helping us find the very best talent
• Keep up-to-date records of all recruitment and monitor diversity of applicants and produce frequent reports on interest, candidate experience and diversity, in line with our EDI commitments.
• Shortlist applications for vacancies, where requested and organise all aspects of online and in-person interviews
• Work with hiring managers to develop the best possible interview and assessment tools to ensure we are hiring the right people for the right roles.
• Develop and manage a group of ‘bank staff’ to cover short-term operations vacancies

Onboarding

• Take responsibility for the onboarding of new team members which will include pre-employment checks and all corresponding onboarding activities, offer e-mails, and liaising with line managers regarding induction plans and probations.
• Provide comprehensive in-person inductions for all new starters
• Carry out regular check-ins with new starters during their induction period, supporting them to settle in to their new role and helping them to tackle any challenges, via “stay” interviews and other formal and informal methods
• Working with line managers and new starters to ensure that all probation paperwork and activities (such as mandatory training) are completed on time.
• Reporting any trends or data to the wider People team and working with them to address any concerns, escalating issues to other members of the team as appropriate
• Offboarding: Conduct exit interviews with departing employees, tracking reasons for leaving to inform future recruitment and retention strategies.

Information Systems

• To maintain and accurately update the integrated payroll and employee self-service information system ensuring all new starter files are up to date, inputting information and any changes in a timely manner.
• To prepare the monthly payroll as requested using information stored on the system and ensuring supporting documents are in place for any system and contract changes, working with the People Officer as appropriate.

General

• Champion wellbeing and EDI within the organisation by promoting a positive environment and culture for team members to work in and thrive.
• Ensure that all duties and services provided are in accordance with policies and procedures.
• To comply with individual responsibilities, in accordance with work role for health and safety in the workplace.
• To undertake such other duties within the competence of the post holder which may be required from time to time.

About you

Experience

• Experience and interest in recruitment, onboarding of new starters and retention of employees
• Experience in a wide range of administration activity in a People/HR function
• Experience of providing administrative support in a fast-paced environment
• Experience of using a range of systems and software applications

Qualifications

• Level 3 CIPD Certificate in People Practice (or equivalent) or willingness in obtaining this qualification while in post

Skills & knowledge

• An understanding of and commitment to Belonging, Equity, Diversity and Inclusion as it applies to a supportive service and in the workplace
• Good administrative and organisational skills with excellent attention to detail and an ability to plan and prioritise effectively
• Good communication skills (both written and verbal)
• A working knowledge on a range of Microsoft Office packages, in particular Outlook, Word and Excel
• An understanding of confidentiality and data protection

Abilities

• Excellent accuracy and attention to detail
• Ability to develop good working relationships and rapport with internal/external stakeholders.
• Ability to work as part of a team as well as being able to use own initiative
• Ability to interact and communicate effectively with a wide variety of people at all levels, maintaining professional boundaries
• Ability to interpret and communicate the meaning of legislation, policy, guidance, research and information on best practice
• Ability to set up and work according to schedules

Personal qualities

• A focus on outstanding customer service excellence, high standards of attention to detail, quality, accuracy and responsiveness
• Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility and to juggle a variety of tasks
• Strong sense of responsibility and accountability
• An understanding of and commitment to the values of Your Place
• Willingness to occasionally work outside of normal office hours
• Committed to continuing professional development

Desirable

• Qualification in Business Administration or Human Resources
• An understanding or experience of using a people Information and payroll system
• Some knowledge, experience or understanding of people management processes and best practice

About applying

When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.

At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

This post is subject to an Enhanced DBS check and a right to work in the UK.

Digital Marketing, Head of Website Transformation | £80,000 - £96,473 | 12-month FTC | Hybrid Working | London

For a complex, global organisation (100 million users in 100+ countries), we're recruiting a Digital Marketing, Head of Website Transformation for a 12-month FTC (with potential to extend to 3-years). Reporting to the Group Marketing Director, this is a senior position within the Marketing and Communications team and will be key in transforming the website infrastructure for the organisation, leading the selection and implementation of a new CMS, ensuring the chosen platform aligns with marketing strategies and business goals.

This role will oversee the strategic development of a new website ecosystem for the organisation to simplify the domain structure and CMS in use for over 300 business and country specific websites. The goal is to ensure a successful CMS implementation empowers the marketing and communications team to create, manage and optimise content effectively, driving business growth and audience engagement.

Main Duties:

• Create a roadmap for the website ecosystem development, content, and functionality to align with organisation marketing and communication goals
• Act as SRO for procurement and the implementation of a new CMS
• Oversee the transformation of more than 300 business and country-specific websites into a simplified unified domain and CMS structure
• Act as the main point of contact between the Marketing and Comms function and the Digital and Tech teams, providing business context to inform technical requirements of the project
• Build and nurture relationships with internal and external partners and stakeholders
• Build in-depth understanding of the operational context, opportunities and threats for marketing, linking issues across the organisation to ensure website design and development are aligned with global marketing strategy

Person Specification:

• Degree or qualification in Marketing, Communications, or Business or demonstrable level of equivalent experience
• 10 years + of related experience across Digital Marketing
• Proven experience in managing complex websites and successful website migration projects with multiple stakeholders, regions and languages
• Leadership of teams both directly and indirectly
• Track record of managing SaaS vendors, and digital marketing agencies
• CIM Marketing competencies including the influence of strategy formulation, and influence of digital strategy
• Education, EdTech, Teaching or Exams sector experience would be highly desirable
• Exceptional communication, influencing, and project management skills
• Experience of CMS ecosystems i.e., Drupal, WordPress, and enterprise CMS platforms

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

We are looking for a dynamic and people-focussed Finance Coordinator to take our organisation to the next phase: this is a fantastic opportunity to have a real impact at a fast-growing organisation. We have recently upgraded our finance systems to Xero and updated our processes: we now want to build on this success. The Finance Coordinator will prepare financial reports for the board and ensure compliance with financial regulations. They will work with our bookkeeper to ensure excellent day-to-day financial management. They will collaborate with our Project Leads, supporting them to set and manage budgets, report quarterly to the board, and ensure all project income and expenditure is recorded accurately in Xero. They will also use produce cashflow forecasts and scenarios using the Xero integration with Syft that Selce has implemented. They will also play a role in HR processes reviewing timesheets monthly and ensuring contracts are amended as staff roles evolve. This role is crucial in supporting the financial health and sustainability of our organisation.

Responsibilities:

Financial Reporting:

· Review financial data and prepare monthly and quarterly financial reports.

· Present financial reports with variance analysis and commentary for the board.

· Support with the preparation of annual accounts, working with Selce’s nominated accountants and the Board.

· Respond to any queries from Selce’s nominated accountants or from the Board.

· Maintain accurate cash flow forecasts for all areas of the business.

· Monitor and report on financial performance against budgets.

Financial Record Keeping:

· Work with and manage our book-keeper,

· Respond to queries from the book-keeper about how best to enter transactions

· Help the book-keeper to implement excellent record-keeping

· Ensure financial records are accurate and up-to-date.

· Ensure invoices, payments, and receipts are processed

· Ensure Accounts Payable & Accounts Receivable are managed

· Manage grants correctly allocating eligible costs against grants and supporting Project Leads to report to grant givers in accordance with terms of grant

· Manage the monthly Payroll process

Compliance and Risk Management:

· Understand and adhere to financial regulations and legislation

· Establish and maintain financial policies, controls, and procedures for Selce

· Seek out methods for minimising financial risk to Selce

· Stay up to date with technological advances and accounting software to be used for financial purposes

· Review VAT and file VAT returns

· Manage interest payments to shareholders in accordance with our rules

Support Functions:

· Assist in the development and implementation of financial policies and procedures.

· Provide financial support and advice and training to Project Leads ensuring compliance with financial regulation and our financial policies.

· Support the CEO and the Board in various financial tasks and projects.

· Track Selce’s financial performance and identify areas for potential improvement making best use of functionality within Xero or Syft for improved efficiency or effectiveness.

Skills & Experience:

Essential:

·Qualified Accountant: ACCA/ACA/CIMA or AAT level 4 part-qualified (who is working toward level 4 qualification)

· At least 2 years’ experience of working in a finance role

· Solid knowledge of financial and accounting procedures.

· Experience using financial software in particular Xero and Syft (or similar).

· Experience of using MS Excel including Pivot Tables & VLOOKUP

· Strong organisational and time-management skills

· Strong communication and interpersonal skills

· Ability to challenge and influence stakeholders

Desirable:

· Experience in the renewable energy sector.

· Experience with community-financed projects and community shares.

· Experience in a cooperative or member-led organization.

· Experience of Charities SORP (FRS 102)

Do you want to lead a service that changes lives?

As Team Leader , you’ll guide dedicated teams, strengthen partnerships, and deliver support that makes a real difference to individuals and communities. 
You’ll be at the heart of a mission to prevent suicide, empower recovery, and ensure every person who reaches out gets the care and support they deserve.

Benefits

• Competitive salary of £38,889 per annum
• Hybrid working with flexibility to balance home and office-based work
• Commitment to your professional development, with ongoing training and progression opportunities
• 25 days annual leave plus bank holidays (pro rata)
• Supportive, values-led workplace with a focus on staff wellbeing
• Be part of a passionate, multi-disciplinary team making real change in London

What you’ll do as Team Leader 

• Lead and develop suicide prevention and support programmes, alongside wellbeing and financial empowerment initiatives
• Build and maintain partnerships with mental health, bereavement, and community services across London
• Manage and inspire staff, creating a culture of collaboration and high performance
• Ensure services deliver outstanding, person-centred support with strong safeguarding and risk management practices
• Oversee budgets, ensuring cost-effective delivery and alignment with strategic goals
• Monitor performance, track outcomes, and continually improve service delivery

About you You will bring:

• Experience in leading teams and managing services in the non-profit, social care, or mental health sector
• A proven ability to build partnerships and influence stakeholders
• Knowledge of mental health recovery, peer support models, and safeguarding of vulnerable adults
• Strong skills in budget management and data reporting
• Excellent verbal and written communication skills, with a creative and solutions-focused approach

This charity are a leading community-based mental health organisation, partnering with the NHS and local authorities to deliver innovative services across London. They focus on early intervention and prevention, while also supporting people with moderate to severe mental health needs. The team culture is inclusive, collaborative, and dedicated to making a difference every day.

Inclusion statement They welcome applications from people of all backgrounds, cultures, and experiences – including those with lived experience of mental health challenges. They are committed to creating a diverse and inclusive workplace where everyone feels valued and supported.

Apply today – interviews may be scheduled as applications are received, so please do not delay in submitting yours.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.