Communication manager jobs in chiswick, greater london

Do you have excellent customer service skills? Can you help us put our wonderful supporters at the heart of everything we do?
At Dogs Trust, we’re incredibly fortunate to have a passionate community of supporters who share their love of dogs every day. Their generosity powers our mission to improve the lives of dogs across the UK.
We’re looking for a Supporter Stewardship Agent to deliver outstanding customer care - recognising supporter loyalty, demonstrating the impact of their contributions, and inspiring them to continue being part of our journey.
 

What does this role do?
As a Supporter Stewardship Agent, you will:

• have meaningful conversations with our supporters—taking donations, answering questions, sharing your love of dogs, and resolving queries.
• set up, amend, and maintain supporter records using our database (Salesforce).
• liaise with other teams and departments to ensure supporter queries are resolved efficiently
• support our Gift Processing team with donation handling and administration during peak periods.

Could this be you?
To be successful in this role, you’ll be a confident communicator with an excellent telephone manner and the ability to build rapport with supporters. A team player with strong problem-solving skills, you’ll also have a keen eye for detail and good numeracy skills. Proficiency in Microsoft Word, Excel, and Outlook is essential, as well as experience with databases (although not essential, Salesforce knowledge is desirable).

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

Job description - Partnerships and Income Manager

Salary: £38,000 per annum 

Contract: Permanent

Reports to: Head of Commercial Services

Hours: Full or part-time hours considered, minimum 0.8 FTE 

Start date: November 2025

Location: Home-based (travel costs paid for meetings) 

Annual leave: 27 days FTE per annum plus Bank holidays (22 days FTE per annum under the Four Day Week) 

Please note that at Waterwise we work a Four Day Week, under voluntary agreements which all staff members sign. This means that you will be contracted and paid as full-time but you will sign a voluntary agreement stating that you commit to employing efficiency tools both individual and team-wide to deliver and be paid for 5 days work within four normal 9 to 5 days - the office is closed on Fridays. Training will be provided and you will be expected to continue to refresh your training and to keep up use of the efficiency tools. Annual leave is also pro rata’d. We can answer any questions you may have about this at the interview/s. On a 20 hours a week contract, you would be spending 16 hours a week at work including the equivalent of 2 one hour lunch breaks, and this can be worked in a flexible pattern, such as two full days or more, shorter days. 

Waterwise 

Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet. Our vision is that water is used wisely every day, everywhere, by everyone. We are the UK’s conscience on water efficiency, on behalf of people and the planet, and are experts in water efficiency policy, regulation, research, behaviour and campaigns. Waterwise is a people-led organisation which prioritises the wellbeing of its staff.

Water scarcity is an urgent issue right here, right now, right across the UK - consistent record-breaking high temperatures and low rainfall, and recurring drought, show how climate change and population growth are already putting our water resources under severe pressure, and this challenge is growing. Water efficiency has to be a big part of the solution, and we support and challenge governments, industry, customers and others to be innovative and ambitious on water efficiency. Our work includes campaigns, events, media, policy and regulatory influencing, research projects, stakeholder engagement and services such as Waterwise Training and the Waterwise  Checkmark. We are funded by supporters across and beyond the UK water sector. Our Waterwise Strategic Direction, published in August 2022, tells you a bit more about us. Our UK Water Efficinecy Strategy to 2030 tells you a bit more about our ambition.

At Waterwise we put staff wellbeing first, and our staff surveys show that our team knows, feels and appreciates this. Our values are:

People: We will prioritise staff wellbeing, be an inclusive, kind and positive team. 

Purpose: We will deliver independent and ambitious leadership to drive social and  political change on water efficiency 

Pioneer: We will be forward-thinking and visionary in our approach, being brave and  innovative in challenging the status quo 

Passion: We will campaign to protect water and the planet and work to keep our own  environmental impact as low as possible 

We are always looking for bright, committed people with a diverse set of skills and  experience to help achieve our vision that water is used wisely every day, everywhere, by  everyone. We are a lively, happy, friendly team, and we can’t wait to read your application! 

At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. Please see more on this below. 

We are also working to reduce Waterwise’s own carbon and environmental footprint. 

Partnerships and Income Manager Role Description

The Partnerships and Income Manager role involves engaging a range of stakeholders to help generate greater impact and income for Waterwise. The Partnerships and Income Manager will be responsible for researching and identifying potential new business opportunities; conducting outreach to new and existing stakeholders to encourage collaboration; building and maintaining relationships with Waterwise partners, sponsors and members; and assisting with developing winning proposals for funding, in order to deepen the impact we make with individuals, communities and businesses across the UK. The Partnerships and Income Manager will lead on delivery against income targets for our services and events. 

Key responsibilities in the role include: 

• Generating income for Waterwise by retaining existing partners, recruiting new partners, selling sponsorship opportunities, and increasing engagement and investment in Waterwise membership and services

• Researching and identifying new business development leads in line with Waterwise’s commercial strategy

• Building and maintaining an active pipeline of commercial and partnership opportunities to drive income 

• Conducting market and competitor research and engagement to ensure we have a clear understanding of customer needs and align our services to meet those needs

• Conducting lead generation and lead nurturing activities, including representing Waterwise at events and conferences, reaching out to potential new partners by email, phone or social media, and conducting introductory meetings with potential sponsors, members and partners

• Acting as account manager for Waterwise partners, (working alongside the Membership and Marketing Manager who manages member relationships), leading on administration such as ensuring Salesforce CRM is up-to-date, conducting Waterwise’s ethical screening process for potential partners, managing partnership agreements and payments

• Working with the Memberships and Marketing Manager to design and implement communications to demonstrate how partnering with Waterwise offers value for money and delivers against ESG commitments

• Working on grant funding proposals and project bids

• Working with the wider team to assist in the development of content for our newsletter, social media, blogs, trade media and press

• Assisting the team with organising events (e.g. Waterwise annual conference)

• Attending conferences, seminars and meetings to represent Waterwise

The above is not an exhaustive list of activities but hopefully gives you a sense of the role  and requirements. 

Partnerships and Income Manager Person Specification

We need someone who is proactive and a self-starter, with exemplary communication and relationship building skills.

• Target-driven and commercially-minded, with a proven track record of income generation through sales, sponsorship and grant funding

• Experience in business development, sales, commercial services or relationship management roles

• Experience in writing successful new business proposals, compelling pitches and funding bids

• Good interpersonal skills to work collaboratively with a range of stakeholders and forge great relationships inside and outside of the organisation

• Ability to approach new leads with confidence, including making ‘cold’ introductions to new organisations 

• Excellent networking skills and confidence to ‘work the room’ at meetings and events

• Strong organisational skills, including the ability to plan and work proactively to meet deadlines

• Proactive and action-oriented approach to achieving income targets and KPIs

• Confident communicator, with excellent written and verbal communication skills and strong negotiation skills

• Ability to positively promote Waterwise and its work

• Ability to work flexibly within a small team that works from home

• Ability to manage own time and prioritise tasks

• Ability to communicate across the team about your work and workload

• Commitment to equity, diversity and inclusion and wellbeing 

• Eligibility to work in the UK

Benefits 

At Waterwise the wellbeing of our employees is our number one priority. To recognise the  fantastic work our team does in driving water efficiency, and to support their wellbeing, we  have a wide range of employee benefits, beyond statutory commitments. These include: 

• Positive, values-based environment and an inclusive culture where it feels safe for  employees to say ‘no’ on grounds of workload 

• Strong emphasis from CEO on wellbeing and workload management 

• Homeworking and a small allowance for occasional shared office working 

• Four Day week - being paid full-time but working 80% of this (or pro rata equivalent), in exchange for using tools to work efficiently - for full-time employees this equates to a day off every week, in addition to annual leave

• Flexible working

• Part-time working 

• 27 days annual leave per annum for full-time employees (or pro rata equivalent for part-time colleagues), plus Bank Holidays (pro rata’d to 22 days full-time equivalent as we work a Four Day Week)

• Death in service benefit at x2 of salary 

• Paid chartered and professional memberships 

• Individual and team training budgets 

• Maternity leave and maternity adoption leave beyond statutory 

• Childcare costs for activities undertaken outside normal working hours 

• Sickness pay beyond statutory 

Equity, diversity and inclusion 

At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. We know that simply having a diverse workforce is not enough. We want to create an inclusive environment within Waterwise and in our work and events, where everyone can contribute their best and develop to their full potential. We celebrate and value how different everyone is, and we work hard to ensure everyone is treated with dignity and respect. This aligns with our ‘People’ value that we will prioritise staff wellbeing, and will be an inclusive, kind and positive team.

We are committed to treating all current and prospective employees fairly and to ensuring  that our workplace and employment practices are free from discrimination, harassment or  victimisation on the grounds of age, disability, gender reassignment, marriage and civil  partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. We  strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply. Everyone in our team has a role to play in helping Waterwise become more diverse and inclusive, and we hope you will join us for this next stage in our journey - for this role we therefore particularly encourage applications from candidates who are likely to be under-represented in Waterwise’s workforce. These include people of the global majority, LGBTQI+ people, and men.

We want to ensure that our recruitment process is inclusive of and accessible for everyone.  If you are interested in applying for a role with us and think you may need some additional  support or reasonable adjustments made to any part of the recruitment process, please get in touch.

How to apply 

To apply for this role, you will need to answer role-related questions. Please provide evidence and examples from your work history or other aspects of your life to  answer the questions and demonstrate how you meet the criteria required. Please refer to the person specification when you are doing this.

Our goal is to remove bias from the hiring process and so rather than asking you for a CV and cover letter, we have set up role-related questions which will allow us to assess your approach to a problem and understand what knowledge and skills you have. Your answers will be anonymised, randomised and reviewed by the selection panel. We will use these scores to shortlist for interviews. We also think giving feedback is incredibly valuable for candidates, so at the end of the process, you'll see how well you performed during the application process.

The closing date for applications is 23:59pm on 31st August 2025. There will be a two-stage interview process. First interviews will be held on 17th September 2025 and second interviews will be held on 29th September 2025.  First interviews will be held online via Zoom and second interviews will be held in person in Birmingham (venue TBC).

Do you have a passion for inspiring others, and making sure everyone has their say? This is a
fantastic opportunity to make an impact in coordinating a groundbreaking commission,
whilst part of a small, friendly team.

We are a place-based charity working in Elmbridge, Surrey. Our vision is for an Elmbridge
community where everyone has the opportunity and support to live a rewarding life, free
from poverty and inequality. We are now embarking on the Elmbridge Poverty Truth
Commission (EPTC), a project engaging people from all levels of our community to make a
real difference.

We are looking for someone with experience of working with vulnerable clients, who can
take a proactive role in supporting commissioners whilst raising the profile of the EPTC, and
increasing awareness of local poverty and inequality. A good understanding of and passion
for working in the charity sector and supporting local communities is also desirable.

This role has scope for being either a part-time or full-time role, and is based primarily in our
offices in the centre of Walton-on-Thames.

Interested?
The covering letter should not exceed two sides of A4. CVs submitted without a covering
letter will not be shortlisted for interview.

Deadline: Thursday 14 August 2025 – midday.
Interviews: Monday 18 and/or Tuesday 19 August 2025

Philanthropy Manager (Major Donors) 
Salary: £40,000 to £45,000 per annum
Location: Hybrid – London EC1Y/Home/Travel to events

About MQ Mental Health Research:

MQ is the first major charity funding mental health research. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.

We champion and fund world-class research to transform the lives of everyone affected by mental illness.  By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.

About the Role:

You will play an active role in identifying, cultivating, securing, managing and retaining donors, and soliciting major gifts, with the full support of the Executive Leadership Team and Chair of Trustees.

Here's a summary of your key responsibilities:

• Prospect and cultivate new individual supporters to donate 5 figure gifts using a variety of tactics, such as attending in person networking events, gaining introductions from our Development Board, Trustees and other senior supporters
• Personally manage a prospect pool of individuals to steward and re-engage to donate 5 figure gifts
• Maximise the partnership opportunities with the Lord Mayor’s Appeal.
• Develop written materials and proposals to engage prospective individual donors and report on the impact of their donations
• Develop stewardship and cultivation activities (e.g. webinars/ drinks receptions for mid-level donors)
• Use the support of senior leadership and members of the Board of Trustees to cultivate prospects as needed
• Work with colleagues to identify and scope new high value partnership prospects and application opportunities
• With the support of the Head of Development, develop and implement the donor giving strategy
• Report against income, expenditure and other targets
• Keep MQ’s central database up to date with all prospect actions

About You:

This role is for you if you are self-motivated and an experienced relationship fundraiser and driven to ensure that targets are hit and projects are delivered to the highest possible standards.

You will have demonstrable experience of managing 4 and 5-figure+ gifts from donors and be a sophisticated communicator with the confidence to build relationships with and inspire colleagues and donors.

We are open to receiving applications from both experienced Fundraising / Philanthropy Managers as well as Fundraising Officers looking for the next step up.

Essential role requirements include:

• Previous major donor fundraising experience
• Exceptional communication skills particularly in understanding and translating complex information and turning it into compelling written proposals
• Has a can-do attitude
• Demonstrates a commercial mindset
• Good interpersonal, influencing and relationship-management skills, at all levels.
• Willingness to attend networking events as required

Desirable Skills:

• Experience of Blackbaud’s Raiser’s Edge/NXT is desirable but not essential.
• Background or study in relevant fields of mental health sciences

What We're Offering You:

In return, we offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.

Plus, we offer lots of generous benefits and training opportunities.

We're a Sunday Times Top Company to work for.

Benefits

• Flexible working: As a mental health charity, staff wellbeing is of paramount importance. We operate a core hours policy (10-4) to encourage flexible working and staff are mainly home based with the requirement to come into the office two days per week. A standard full-time working week is 35 hours, plus an hour for lunch breaks.
• Holidays: Annual holiday entitlement of 28 days plus bank holidays.
• Wellbeing Allowance: MQ provides an allowance of up to £1200 per annum for each employee to spend on activities that increase their wellbeing. This is paid through payroll and is taxable.
• Cycle to work scheme: An interest-free loan is available to enable employees to purchase a bike and accessories, repaid via equal deductions from the employee’s salary over 12 months.
• Employee Assistance Programme: All employees and their families have access to a 24-hour confidential advice and support line.
• Counselling: Employees have access to a number of free face-to-face sessions, via the EAP scheme.
• Pension: MQ makes contributions of 5% and employees make contributions of 3%.
• Season Ticket Loan: An interest free season ticket loan is available, repaid via equal deductions from the employee’s salary over 12 months.
• Personal Development: We value employee development and review individual training needs through our performance management system. HR also runs internal management development sessions for all staff.

We look forward to hearing from you.

Closing date: Sunday 17th August 2025 
Please note, we typically start interviewing within two weeks of the job advert going live. We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible. 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

No agencies please.

Business Development Manager
Remote working
£24,000 - £27,000 pa plus excellent benefits (FTE £40,000 - £45,000 pa)
21 hours per week
Permanent, part-time

As Business Development Manager for our Community Services will focus and lead on:

· Analysing and unlocking opportunities for new business

· Implementing business development plans

· Supporting with getting new funding and bringing services to fruition

You will be responsible for identifying and building partnerships with NHS Trusts, Audiology Departments and ICBs to secure funding and expand our RNID Near You services across the UK. You’ll work closely with internal teams to develop business cases, manage stakeholder relationships, and ensure the successful launch of new RNID Near You contracts.  

What you'll be doing 

· Identify and build relationships with potential funders such as NHS Foundation Trusts, Audiology Departments, and ICBs to support service expansion.

· Collaborate with the Bids and Tender Manager to secure funding and develop compelling business cases for new RNID Near You services.

· Implement business development plans in partnership with Heads of Operations, supporting various workstreams and projects.

· Analyse and evaluate new service opportunities, contributing to a pipeline of potential contracts and making strategic recommendations.

· Ensure delivery of growth targets, including the opening of at least four new service contracts per financial year in line with RNID’s multi-year plan.

You will be a commercially minded professional with proven business development expertise specifically within the health sector, particularly in securing new contracts and driving service growth. You’ll bring a strategic mindset and ability to spot and seize opportunities through partnerships and projects. Your excellent relationship-building and communication skills will enable you to craft compelling proposals that resonate with stakeholders. A collaborative team player, you’ll thrive on bringing people together to achieve shared goals, and you’ll be motivated by purpose, with a strong understanding, or willingness to learn, about deaf culture and the communities we support.

RNID Near You is our national community-based service run by trained volunteers which offers:

· a hearing check and information on how to book a full hearing test.

· basic hearing aid repairs, cleaning, and advice on using hearing aids.

· information on hearing aids, hearing loss, tinnitus, and related issues, including emotional and practical peer support from volunteers with lived experience.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better. RNID has a proud history and big ambitions. We also know the value of a friendly face in local communities to support people where they need it most. 

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 17 August 2025
Interviews: 4 September 2025

Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle. 

We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.  

Your office is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.

 

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.

Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.
 

Ideal start date: ASAP, as agreed with candidate 

Purpose of the Role:

As a key leader within our Partnerships and Income Development team, you will be responsible for creating, developing and delivering the Social Mobility Foundation’s Employer Programme – how we inform, influence and positively impact employer-led social mobility, and a source of income generation.

Reporting to the Head of Partnerships and Income Development, you’ll be the custodian of the Social Mobility Employer Index (SMEI) – our annual benchmarking and assessment tool for how UK employers recruit, retain and develop talent from all socioeconomic backgrounds and build inclusive workplaces. You'll have full product ownership, managing the delivery lifecycle from end-to-end: from marketing, to pipeline development and entrant submissions, data analysis, reporting and evaluation, as well as ongoing development and improvement.

In addition, by collaborating with existing partners who offer pro-bono consultancy, you’ll scope, develop and deliver new products, resources and services that equip employers with the knowledge and practical tools to improve social mobility in the workplace.  
 
We’re looking for someone who is willing and able to move easily between strategic thinking and hands-on delivery, and is excited about taking full ownership over this important work. Combining a passion for delivering our mission with keen commercial acumen, high attention to detail and project management skills, this is a unique chance to make a big impact on social mobility in the UK.    

Key Responsibility Areas    

• Product ownership and project management 
• Product and service development 
• Quality standards
• Customer service and value proposition 
• Stakeholder management
• Systems and processes  
• Team development and collaboration 
• Line Management (Matrix structure)  

Please review the attached pdf for the full job description.

Person Specification (Knowledge, skills and experience required)

Project management and product development

• Demonstrable experience designing, delivering and developing programmes, products and/or services that meet organisational needs 
• Demonstrable experience in project management, shaping long-term strategy while managing day-to-day operations and delivery

Stakeholder engagement 

• Strong interpersonal and communication skills, with experience building and managing relationships 

Policy and data skills 

• Understanding of issues related to social mobility, diversity and inclusion, or workforce development 
• Understanding of and/or experience in benchmarking tools, indices or assessment frameworks 

Commercial and customer service 

• Demonstrable experience in managing pipelines and/or stewarding customers, demonstrating excellent customer service skills and a high attention to detail 
• Confidence in public speaking, presenting or facilitating workshops with professional audiences 

IT skills 

• Experience using Microsoft Office 
• Experience of using or understanding of CRM software to effectively support pipeline and partnership management e.g. Salesforce 
• Experience of or understanding of managing and using digital platforms for programmes, products and/or services 

Please review the attached pdf for the full person specification. 

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Monday 25th August: 

1. A cover letter (500 words maximum) outlining why you would like to work at the Social Mobility Foundation and why you are a strong candidate for the role, including specific examples from your experience and skills. 
2. A short statement answering the following question: “Tell us about a time you managed a project or developed a product or programme. How did you plan and deliver it, work with others and ensure a positive experience for users or customers? What challenges did you face, and what was the outcome?” (500 words maximum) 

Please note that generic applications and CV’s will not be considered.

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.

You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and  Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates. 

Our basis and values

Benefits

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Corporate University

Job Title: Research Manager of Patient Programmes

Salary: £42,000-50,000 per annum (depending on experience)

Location: London-based office & home (flexible working, with minimum 2 days per week in London office) with some requirement to travel to attend meetings/training in the UK and overseas

Hours per week: 37.5 (full-time role)

Reporting to: Director of Patient and Clinical Research Programmes

Contract: Fixed term contract – 12 months (6w notice period) (ideal start date in August/September)

Our mission

Our mission is to lead new and determined efforts to find cures for Follicular Lymphoma (FL). The aim of all our programmes is to accelerate a transformative change in scientific research that will lead to better treatments and cures for FL patients. In choosing what work to do we are solely focused on output and impact.

We’re at a crucial point in our search for a cure for follicular lymphoma. Our pioneering research will lead to transformational treatments and our science is on the verge of future cures. With more support, we can radically reshape the future for everyone affected by follicular lymphoma.

The role

We are looking for an energetic and proactive individual to join our friendly team. As Research Manager of Patient Programmes, you'll have a crucial role in advancing our mission. A central focus of this role is to develop and lead patient-centred educational programs, webinars, and content that ensure patients are well-informed, actively engaged, and empowered throughout their journey. You will also play a key role in strengthening the Foundation’s connection with patients and advocacy groups, ensuring their voices are meaningfully reflected in our research agenda and broader mission. A critical and growing area of work for the Foundation is the systematic gathering and use of patient insights and data. This role will help shape and deliver that work, ensuring that lived experience informs everything we do, from research to support initiatives.

You will also lead the project management of our scientific events from planning through to delivery, ensuring they run smoothly, on time, and within budget. You’ll play a key role in delivering high-quality, engaging events that foster collaboration and advance knowledge in the field.

Key responsibilities

Strengthening patient engagement and education

• Education: Lead the delivery of impactful, patient-centred educational initiatives such as webinars, polls, and video content to inform and empower people living with FL, their families, and carers, and align with the Foundation’s mission to accelerate progress toward cure.
• Strategy Support: Support the Director of Patient and Clinical Research Programmes to develop and implement a long-term patient strategy that drives lasting impact and supports the Foundation’s mission to find a cure.
• Partnership Development: Build and maintain strong relationships with FL patients, advocacy groups, and other stakeholders to ensure patient perspectives shape our programmes and research priorities with a clear line of sight to cure.
• Insights: Lead the systematic collection and analysis of patient insights and data to inform Foundation strategy, research funding, programme design and acceleration to cure.
• Strengthen the Patient Voice and Community Engagement: Collaborate with the marketing and communications team to ensure the patient voice is heard and reflected in content, using accessible language and social media to drive engagement and connection across the FL community. Champion the integration of lived experience across the Foundation’s work, helping to ensure that real-world needs and voices are reflected in our outputs and outcomes.
• Impact Measurement and Evaluation: Support in the design and lead the delivery of impact measurement frameworks to assess the effectiveness of patient engagement, education initiatives, and programme outcomes.

Planning and management of scientific events

• Scientific Event Management: Lead the end-to-end project management of scientific events, conferences, and symposiums, ensuring smooth execution, timely delivery, and alignment with strategic goals.
• Patient Voice Integration: Ensure the patient voice is actively integrated into event planning and content, fostering meaningful collaboration between researchers, clinicians, and the patient community.
• Event Content Development and Impact Reporting: Coordinate development of workshop and conference materials, and support comprehensive outcome reporting to capture key insights and inform future initiatives.

Other duties

• Collaborate with the fundraising team to develop materials for engaging donors. Provide research insights and data to support fundraising efforts, grants and donor communication.
• Work in alignment with the Foundation’s values and maintain the reputation and standing of the Foundation.
• Ensure confidentiality is always maintained and adhere to General Data Protection Regulations across all areas of work.
• Carry out any other duties within the scope and purpose of the role as requested by their line manager.

Who we are looking for

We are seeking an energetic and empathetic individual with a proven track record of working closely with patient communities, particularly within cancer or related health fields. The ideal candidate will be passionate about amplifying the patient voice and ensuring lived experience drives research and education efforts.

Key attributes include:

Essential criteria:

• A minimum of 5-10 years of experience in the cancer or a related field.
• BSc essential, Masters degree/PhD in the medical or related field desirable.
• Experience leading patient-centred initiatives, educational programmes, or events that inform and engage the patient community.
• Demonstrated ability to collaborate closely with leadership to develop and implement long-term patient strategies that create meaningful, lasting impact.
• Solid understanding of clinical research and how patient insights can accelerate progress toward improved treatments and cures.
• Experience in project management and coordinating multifaceted programmes or events.
• Strong relationship-building skills with patient communities, advocacy groups, industry and other diverse stakeholders to effectively incorporate patient perspectives into programme design and research priorities. Experience in qualitative or mixed methods research desirable.
• Experience in systematically collecting, analysing, and applying patient insights and data to inform organisational strategy, research funding decisions, and programme development.
• Passion for championing patient lived experience and ensuring it is embedded across all aspects of organizational work, from research to education and support initiatives.
• Likely to have worked in non-profit sector or medical research sector.

We are looking for someone who believes deeply in the power of patient voices to transform research and care and is excited to help drive lasting impact for the follicular lymphoma community.

Hours of work and holidays:

This is a full-time role with working hours generally surround 9-5 Monday to Friday.  It should be noted that some events will take place over weekends and Bank Holidays when your presence will be required, which will be compensated with time in lieu. 

Please also find below a summary of the FLF UK benefits:

• 25 days annual leave (FTE), plus bank holidays
• Hybrid, flexible working.
• Enhanced sick pay – up to 10 fully paid sick days per year
• Nest pension scheme
• Group Life Insurance, which includes:
  • Day-to-day wellbeing support
  • Later-life care support
  • Virtual GP access
  • Bereavement counselling
  • Flexible hybrid working
  • Emotional and practical support

This leading women’s health charity is looking for a Senior Media and PR Manager to lead strategic communications across policy, public health and campaigning workstreams at a leading UK research and support charity.
 
A leading women’s health charity is seeking a Senior Media and PR Manager to shape and deliver high-impact communications across its policy, public health, and campaigning priorities.
 
Joining at a key moment as the organisation launches a new five-year strategy, you’ll play a central role in developing and implementing ambitious media plans that influence public policy, drive behaviour change, and support those affected by serious health conditions. With a focus on early detection and treatment messaging, you’ll lead strategic media activity, build strong relationships with journalists and decision-makers, and ensure alignment across teams for maximum impact. You’ll also contribute to the leadership of a high-performing media and PR team—steering proactive opportunities, strengthening internal processes, and ensuring the charity maintains its position as the go-to voice on women’s health.
 
This is a full time role, five days per week, two of which will need to be in the office.
 
Key responsibilities:

• Lead strategic media plans for policy, campaigns, and public health, ensuring high-impact coverage and influence
• Manage and mentor a Senior Officer, and help oversee team operations, meetings, and rota planning
• Create and sign off compelling media content, escalating sensitive or high-profile stories as needed
• Build strong media relationships, positioning the charity as the go-to source on their area
• Deputise for senior leadership, contribute to crisis comms, and support cross-organisational collaboration

 
The appointed candidate will have:

• Strong experience in health communications and media relations
• Excellent news sense and ability to simplify complex policy/health topics
• Skilled stakeholder management, including working with lived experience spokespeople
• A strategic mindset and confident project management abilities

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Are you methodical, highly organised, great at juggling ten plates and glasses at the same time whilst still solving a problem that hasn’t even arisen yet? Then come and join us at the Mary Ward Settlement as our Access to Services Manager!

You are a proactive, people-focused manager with a passion for delivering exceptional service.  You will lead a high-performing team that ensures a welcoming, inclusive, helpful and efficient experience for all students, staff, and visitors.

In this pivotal role, you will oversee a dynamic advice and guidance team, ensuring that every interaction is informed, supportive and aligned with our commitment to excellence. You will be a ‘go-to’ person who ensures that activity runs smoothly with the right resources and support in place all whilst demonstrating a calm and professional approach.  

You will be joining an organisation who is genuinely warm and welcoming, who thrives on nurturing people and their growth.  You will work closely with staff who are skilled and passionate people who are a pleasure to work with.

We are a multi service charity who offer adult learning, access to free legal advice and community services that work with the most vulnerable and disadvantaged groups to build stronger communities.  Based over three sites in Stratford, Southwark and Holborn.

This is a wonderful opportunity for an individual who wants to immerse themselves in a successful, interesting and inspiring organisation. 

We very actively encourage applications that are representative of the diverse communities that we serve. 

Are you passionate about building relationships, driving membership engagement and making a meaningful difference in healthcare?

Then this Regional Engagement Manager opportunity covering Peninsula, Severn and Wessex could be your next adventure.

Salary: £31,745 - £32,410
Location: Hybrid | Either South West or London with regional travel*
Contract: Permanent | Full-time (35 hrs/week) or part-time (28 hrs/week considered)
Benefits: 27 days holiday (+bank), 7% employer pension contribution and additional perks, including excellent training and development

We're looking for a confident, proactive and collaborative Regional Engagement Manager to support members and volunteers across the Severn, Peninsula and Wessex regions.

This is a brilliant opportunity to join a historic, yet forward-thinking organisation that's been shaping healthcare since the 1500s. Proud to be a professional home to physicians worldwide, the organisation is committed to improving patient care through education, advocacy and connection.

About the role

You'll be the go-to person for membership engagement across your region. You'll work closely with regional advisers, consultants, doctors, and trainees to deliver impactful programmes - everything from updates in medicine to organising engagement events and forums.

You'll also help build networks, develop educational opportunities, and support strategic initiatives that strengthen presence and relevance locally. It's a role that blends relationship-building, event planning and strategic thinking to ultimately improve healthcare.

What we're looking for

We'd love to hear from you if you're:

• A confident communicator who thrives on building relationships
• Organised, self-motivated and able to juggle multiple priorities
• Experienced in stakeholder engagement, programme delivery or membership services
• Comfortable working independently and travelling across the region (and occasionally attending wider UK events)
• Passionate about equity, diversity and inclusion, and committed to creating welcoming spaces for all

Experience in membership, the NHS or education would a bonus - but isn't essential.

*Hybrid expectation to visit London office once a week and occasional regional travel onsite to members and for events. Commute to London isn't reimbursed, but travel across the region is.

How to Apply

If this sounds right up your street, then we'd love to hear from you. Please get in touch with a copy of your CV to Amelia Lee in the first instance, to receive further details on how to apply.

If your CV doesn't meet the criteria, we'll always do our best to respond and let you know you haven't been successful this time round.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Location: Hybrid, Old Street, London
Department: Strategic Communications and Content
Salary: £46,818 per annum
Hours: 34.5 hours per week
Job Type: Full-time
Contract Type: Permanent
 
Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential and every girl can choose her own future.
 
We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal.
 
We are looking for an experienced Celebrity and PR Manager to join our Strategic Communications and Content Unit. This is an exciting new role within the organisation’s Media and External Relations Team, bringing management of celebrity and influencer work in-house for the first time. The post-holder will lead the strategic development and management of high-profile relationships — including celebrities, influencers, and our Royal Patron — to raise the charity’s profile, amplify our fundraising and influencing campaigns, and drive greater awareness of our work.
 
This role will identify and nurture influential ambassadors who align with our values, creating meaningful partnerships that inspire action through compelling storytelling and coordinated PR activity.
 
The postholder will work closely with internal teams, giving expert guidance to ensure celebrity activity is strategic, aligned, and effectively integrated across the organisation. They will also develop, deliver and evaluate celeb-led PR strategies to support the organisation’s priority objectives, working with entertainment, showbiz and Royal journalists to secure high-level media coverage that contributes to our overall brand awareness.
 
The deadline for applications is 23:59 on Sunday 10 August 2025
 
First-round interviews will take place on Tuesday 26 August 2025 and Wednesday 27 August 2025
Second and final round interviews will take place week commencing Monday 01 September 2025
 
For further detail of this role, please see the job profile.
 
Please click on the button below to apply.
 
We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include a Basic (DBS) check. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences
 
Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds
 
REF-223006

Help Shape the Future of Research Integrity in the UK

Our client is the UK’s leading independent charity dedicated to promoting and advancing research integrity.

Robust and transparent research is vital to the advancement of society, and this organisation works to ensure research in the UK is conducted ethically and with transparency and accountability. From research design to communication, the body provides confidential, expert advice and support to all those involved in the research process – including researchers, organisations, and the wider public. The charity is supported by a dedicated network of expert volunteers, with specialist knowledge and experience drawn from a wide range of disciplines and sectors across the research community. Their cross-sector perspectives and expertise are central to the charity’s work and impact.

The organisation are seeking an Operations and Governance Manager to lead the smooth running of their internal operations and ensure strong governance and compliance as they grow and evolve their national impact.

This crucial role will oversee key functions including charity governance, financial coordination, HR, and the development and implementation of operational policies and processes. You will oversee day-to-day governance operations, supporting the CEO and Trustees in meeting their legal duties, coordinating Board and Committee meetings, and ensuring policies and procedures are up to date. You will work closely with the CEO and Trustees, providing executive support and helping ensure the body operates efficiently and transparently, enabling the team to deliver impact across the research sector.

This is an exciting opportunity for a highly organised, proactive individual who thrives on building strong organisational systems and infrastructure and enabling mission-driven work.

Key information about the role:

• Offered on a permanent and full-time basis.
• Salary band on offer for this role is £42,000-£45,000, dependent on level of experience.
• A hybrid role where the postholder will be required to attend the London Euston office two days a week (Monday and Wednesday).

The person:

To be successful in this role, you will have at least two years of experience in an Operations or Governance role or demonstratable experience in a similar role. You will have a strong understanding of charity governance and compliance and experience providing secretariat duties for a Board.

You will be a detail-orientated individual who is proactive and have excellent organisational skills and experience managing multiple projects. You will be a problem solver, who enjoys implementing change and can bring new approaches to project and people management.

Desirably, you will have experience working in a small charity and have accountancy, human resources, and/or project management qualifications. In addition to this, you will have experience working within a Data Protection Officer or Designated Health and Safety Lead role.

How to apply:
Prospectus is the recruitment agency supporting the body with this recruitment process. At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

A brand new opportunity to support a senior Prospect Researcher is now available as a Prospect Research Manager. This is an exciting opportunity for an experienced Prospect Researcher to join a growing team and further their skills in everyday prospect research deliverables.

You will:

• Alongside your manager, oversee prospect identification
• Proactively engage with market intelligence ie philanthropic trends
• Regular assessment of insight on transformational donations
• Work with your manager to develop annual plans to support fundraising
• Advocate best practice on data protection
• Develop an in-depth understanding of the database to assist in your role
• Undertake work arising from portfolio reviews to clean fundraising portfolios

Salary:  £43,205 - £46,000

Benefits include:

• Flexible agile working
• 27 days holiday
• 12% employer pension contribution

...and more!

You will work alongside talented people from a mix of personal and professional backgrounds. They are a Living Wage employer and support flexible working, part-time roles and job shares. Despite their strong ambition, the culture is approachable and collaborative with lots of opportunities to meet and socialise with colleagues. They believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.

Essential criteria:

• Recent demonstrable prospect research experience
• Background supporting fundraising directorates
• Good working knowledge of prospect data analytics
• Knowledge of effective internet and electronic research
• Excellent stakeholder engagement and communication skills

To apply:

Deadline for applications is 20th August. If this sounds like the right role for you, we'd love to hear from you. Either send your latest CV through in response to this advert, or get in touch with Donovan Whittaker and we'll send through a candidate pack with full details of the opportunity.

TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.