Communication manager jobs in chiswick, greater london

Our Generalist Advice Supervisors provide excellent on-the-day generalist advice supervision across our services.

You could supervise advice already, or be an experienced adviser looking for their next move. This role is perfect for a candidate who wants to deliver an immediate impact in their work and is enthusiastic about bringing people along with them. You'll maintain a consistently high quality of advice and helping clients by providing support, guidance and feedback on a day-to-day basis by:

• actively supporting the quality of generalist advice and pathfinding (triage) by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, that research and campaigns issues are identified and outcomes are recorded 
• actively supporting each team member to develop their skills and competences, by guiding, demonstrating, encouraging, suggesting, coaching, giving timely & constructive feedback and challenging appropriately 
• adapting the level of support to individual competence and taking account of the whole team’s needs.
• managing the practicalities of advice sessions by overseeing and managing all practical issues relating to the session

PRINCIPAL TASKS AND RESPONSIBILITIES 

Supervision 

• Ensure that all advice given under your supervision conforms to Citizens Advice quality standards and with our systems and procedures. 

• Supervise advice teams in our main office, at outreach locations and on remote services (e.g. Adviceline) to ensure smooth running of services and client journeys. 

• Manage drop-in sessions at our main office and at external locations 

• Identify general training and support needs in paid and voluntary staff under your supervision and feed back into the organisation’s learning and development plan. 

• Provide timely feedback to paid and voluntary trainee advisers by observing client interviews and reviewing follow-up work 

Quality assurance and training 

• Working as part of our case review team, conduct case reviews to set rectification action for both paid and voluntary staff to ensure Citizens Advice quality standards are met. 

• Keep up to date with legislation, case law, policies and procedures, and disseminate updates to paid and voluntary staff through our communications channels. 

Research, campaigns and partnership building 

• Take part in the organisation’s responses to local research and campaign issues by supporting paid and voluntary staff to collect case studies and statistical data. 

• Contribute to developing partnerships with other organisations to support our advice work. 

Other duties and responsibilities 

• Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of our service. 

• Be alert to funding opportunities and contribute to funding bids and proposals. 

• Demonstrate commitment to the aims and policies of the Citizens Advice service. 

• Abide by the health and safety guidelines and share responsibility for own safety and that of colleagues. 

PERSON SPECIFICATION 

Essential 

• Ability to commit to and work within, the aims, principles and policies of the Citizens Advice service and the vision of Citizens Advice Kensington and Chelsea. 

• If not currently a supervisor, a minimum of two years’ experience and demonstrable ability of delivering good quality generalist advice.

• Experience of delivering advice across different channels (telephone, in-person, etc.).

• Understanding of the complex needs of our clients, the ability to empathise, and to deliver advice in a way that meets the client's needs 

• Ability to prioritise own work, meet deadlines and manage a variety of duties. 

• Good interpersonal and communication skills, verbally and in writing.

• Proven ability to build relationships with clients, volunteers, staff and partners. 

• Experience of working with, managing and developing volunteers. 

Desirable 

• Familiarity with Citizens Advice’s policies, procedures and systems. 

• Experience of formally or informally supervising, mentoring and/or guiding colleagues. 

• Experience in giving debt advice 

Immigration Caseworker/Solicitor

Salary: SCP scale 35, £44,711 pro rata

Hours of work: 21 Hours per week

Duration of contract: 3 years

Accountable to: Operational Manager

The post-holder will provide advice and casework in the category of immigration, nationality and asylum law. This project will focus on casework for domestic violence victims referred by Local Authorities and other partners across London. They will also work closely with partner agencies providing consultancy and taking referrals of individuals and families needing immigration advice. The post holder must also undertake training and provide second tier support for community agencies.

IKWRO - Women’s Rights Organisation is a registered charity (number 1151507) which supports Middle Eastern women and girls living in the UK who are facing “honour” based violence, forced marriage, domestic violence or female genital mutilation.

As well as providing support to individual women and girls, we run training for professionals and campaigns for better laws and policies to protect women’s rights. We are recruiting an Immigration caseworker/solicitor, who is able to model skills in safely engaging women based on mutual collaboration, trust and empowerment.

Above post is open to women only and are exempt under the Sex Discrimination Act 7(2) (d) and (e) and the Race Relations Act 5(2) (d) 1976. No agencies please

Closing date: 31/08/2025

Interview: Week commencing of 01/09/2025

Legal Services Lead

An exciting opportunity has arisen for a Legal Services Lead to join the Chief Executive's Office. Your role is to provide general legal advice; to act as commercial counsel, assisting in reviewing and drafting commercial contracts, ensuring these are fit for purpose and to manage any potential commercial disputes.

This role is not open to sponsorship.

Role Requirements

• Providing accurate, relevant and timely advice to the organisation on a wide range of legal topics that relate to the organisation.
• Managing and mitigating legal risks by designing and implementing organisational policies and procedures as well as providing in-house legal templates.
• Ensuring compliance with all laws, rules, regulations and statutory guidance that apply to the business including any changes that may arise from time to time
• Drafting, reviewing, and supporting with the negotiation of various commercial contracts and agreements including retail shop leases.
• Providing timely, accurate and commercially responsive advice to CEO, SLT, senior managers and trustees on both a formal and informal basis.
• Communicating with and managing third-party bodies such as regulators, external counsel or auditors.
• Promoting legal, compliance and risk management best practice throughout the organisation.
• Designing and delivering legal training to the organisation.
• Providing advice on the effective management and protection of The Children’s Trust intellectual property.
• Providing advice on the effective management and protection of The Children’s Trusts employees.
• Providing support with coroner’s inquests including instructing external counsel, liaising with the Coroner’s Office and conveying legally privileged advice to the SLT and trustees as appropriate.
• Supporting colleagues with the development and implementation of a contracts management process, contracts playbook (set of standard templates) and central contracts database.
• Managing the legal services budget.
• Undertaking other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.

Interview Date: 1st stage Interviews held 4th – 7th August

PLEASE READ CAREFULLY – ‘How to Apply’

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Spotlight on Corruption has an exciting opportunity for someone who identifies with Spotlight’s core mission of fighting corruption to join us in a critical role. We are looking for a highly numerate, super efficient, and enthusiastic Head of Finance and Operations with excellent budgeting skills, and strong people skills, who will be a core part of our senior management team.

Deadline for applications is 23.30 on Sunday 17th August

About Spotlight

Spotlight on Corruption is a small team with outsized impact that shines a light on the UK’s role in corruption at home and abroad.

We build the evidence base for reform through investigative research and extensive engagement with experts and frontline staff, and act as policy entrepreneurs, developing innovative and pragmatic solutions. We disseminate our work through hard-hitting reports and briefings for decision-makers and the general public and follow through with dogged advocacy to shape the narrative, as well as working in a highly collaborative manner to build consensus for reform.

The charity’s staff and budget has grown significantly in the last five years. In addition to this role, the current team consists of an Executive Director, Deputy Director, Senior Policy & Campaign Lead, Senior Advocacy Adviser, Senior Communications Advisor, and Senior Policy Researcher. We anticipate that a Senior Fundraiser and a Legal Researcher will join the team in the next few months. 

What we are looking for

We are looking to recruit an experienced individual with a strong background in financial management, strategic planning and operational management, to play a central role within our small but dynamic team. The role involves helping the organisation implement our strategic plan and ensure our financial sustainability, as well as developing and overseeing the smooth running of our internal systems and processes, including our governance.

This is a busy and varied role which involves working closely with the Executive Director and other senior staff, leading on all aspects of financial management, governance and HR, line managing Spotlight’s senior fundraiser, and helping with operational delivery and administration. 

We are looking for an all-rounder with excellent financial skills, who will be able to support the implementation of Spotlight’s future growth and organisational development, ensuring we have in place the right policies and processes, help us meet our donors’ requirements, and trouble-shoot operational issues for our team.

Spotlight on Corruption is committed to fostering a diverse, inclusive, and equitable environment where all staff feel respected and valued. We conduct anonymous long-listing to help promote fairness and diversity, and encourage candidates from different backgrounds and experiences to apply.

Key responsibilities:

The Head of Finance and Operations will:

• Ensure that senior management and the Board can make strategic decisions on budgeting and organisational development by providing strong advice on finance and governance

• Maintain effective budgeting and financial management processes, manage our restricted and unrestricted funding, lead on the year-end accounts and ensure that we meet our statutory reporting requirements

• Line manage Spotlight’s senior fundraiser and manage relationships with operational consultants (bookkeeper / payroll provider, IT provider and HR consultant)

• Lead on the financial aspects of grant management including writing and monitoring project budgets, optimising grant terms and conditions for Spotlight, and contributing to our Monitoring, Evaluation and Learning processes

• Support operational implementation across the organisation, including smooth day to day management of the administrative needs of the team

• With the support of the HR consultant, ensure that key aspects of HR such as recruitment, induction, appraisals, staff development and pay reviews are conducted effectively and that Spotlight has in place and implements appropriate people policies

• Ensure we meet our obligations as a charitable company, and facilitate the effective governance of the organisation through close liaison with the Board and management and administration of Board affairs

Person specification - Essential:

• Previous work experience in a finance and operations management role, and an ability to apply it to a small charity like Spotlight

• Demonstrable ability to produce appropriate organisational (£700k+) and project-level budgets, provide strategic financial analysis and advice, and oversee the meeting of statutory reporting requirements 

• Clear ability to manage and make the most of grant opportunities, including optimising grant application budgets, and managing restricted and unrestricted funds

• Demonstrable ability to provide wide-ranging operational support including preparing and managing contracts

• Experience of working closely with a Board on governance and strategic delivery

• Proven track record of working across a range of finance and operations tasks in a busy and fast-moving environment

• Highly organised with the ability to plan, prioritise and manage deadlines, with high standards and an acute eye for detail 

• Demonstrable interpersonal skills and a track record of strong team working skills and managing a large workload independently

• Excellent writing and verbal communication skills, including fluency in written and spoken English, with the ability to communicate complex financial and operational information clearly

• IT proficiency and knowledge of CRM systems (Spotlight uses Beacon CRM)

• A commitment to fighting corruption

• Automatic right to work in the UK

Person specification - Desirable: 

• Knowledge of charity audit processes

• Experience of supporting organisational development during a period of growth

• Experience of line management and/or working with HR, finance or IT consultants

• Experience of working with a fundraiser

Working arrangements:

Full-time or 4 days a week (35 or 28 hours) subject to discussion with the suitable candidate. 30 days of annual leave plus public holidays (pro rata if part-time). Remote working from home required, with regular meetings in London. Flexible working, including a nine-day fortnight. 

Responsible to: Executive Director

Start date: Beginning of January 2026 

We are looking for a dynamic and people-focussed Finance Coordinator to take our organisation to the next phase: this is a fantastic opportunity to have a real impact at a fast-growing organisation. We have recently upgraded our finance systems to Xero and updated our processes: we now want to build on this success. The Finance Coordinator will prepare financial reports for the board and ensure compliance with financial regulations. They will work with our bookkeeper to ensure excellent day-to-day financial management. They will collaborate with our Project Leads, supporting them to set and manage budgets, report quarterly to the board, and ensure all project income and expenditure is recorded accurately in Xero. They will also use produce cashflow forecasts and scenarios using the Xero integration with Syft that Selce has implemented. They will also play a role in HR processes reviewing timesheets monthly and ensuring contracts are amended as staff roles evolve. This role is crucial in supporting the financial health and sustainability of our organisation.

Responsibilities:

Financial Reporting:

· Review financial data and prepare monthly and quarterly financial reports.

· Present financial reports with variance analysis and commentary for the board.

· Support with the preparation of annual accounts, working with Selce’s nominated accountants and the Board.

· Respond to any queries from Selce’s nominated accountants or from the Board.

· Maintain accurate cash flow forecasts for all areas of the business.

· Monitor and report on financial performance against budgets.

Financial Record Keeping:

· Work with and manage our book-keeper,

· Respond to queries from the book-keeper about how best to enter transactions

· Help the book-keeper to implement excellent record-keeping

· Ensure financial records are accurate and up-to-date.

· Ensure invoices, payments, and receipts are processed

· Ensure Accounts Payable & Accounts Receivable are managed

· Manage grants correctly allocating eligible costs against grants and supporting Project Leads to report to grant givers in accordance with terms of grant

· Manage the monthly Payroll process

Compliance and Risk Management:

· Understand and adhere to financial regulations and legislation

· Establish and maintain financial policies, controls, and procedures for Selce

· Seek out methods for minimising financial risk to Selce

· Stay up to date with technological advances and accounting software to be used for financial purposes

· Review VAT and file VAT returns

· Manage interest payments to shareholders in accordance with our rules

Support Functions:

· Assist in the development and implementation of financial policies and procedures.

· Provide financial support and advice and training to Project Leads ensuring compliance with financial regulation and our financial policies.

· Support the CEO and the Board in various financial tasks and projects.

· Track Selce’s financial performance and identify areas for potential improvement making best use of functionality within Xero or Syft for improved efficiency or effectiveness.

Skills & Experience:

Essential:

·Qualified Accountant: ACCA/ACA/CIMA or AAT level 4 part-qualified (who is working toward level 4 qualification)

· At least 2 years’ experience of working in a finance role

· Solid knowledge of financial and accounting procedures.

· Experience using financial software in particular Xero and Syft (or similar).

· Experience of using MS Excel including Pivot Tables & VLOOKUP

· Strong organisational and time-management skills

· Strong communication and interpersonal skills

· Ability to challenge and influence stakeholders

Desirable:

· Experience in the renewable energy sector.

· Experience with community-financed projects and community shares.

· Experience in a cooperative or member-led organization.

· Experience of Charities SORP (FRS 102)

Can you make a difference to the lives of thousands of young people? Do you want to develop your career within a multi-award winning social enterprise?

WHAT WE DO

Our mission is to provide mental health support available to everyone, everywhere. Tellmi is a multi-award winning fully moderated, anonymous, mental health service predominantly for young people aged 11-25. The Tellmi app safely enables young people to talk about difficult things and encourages them to help themselves, by helping each other. Beneath an engaging anonymous peer to peer feed, Tellmi integrates the latest psychological research to promote the development of protective factors such as emotional resilience, empathy, social skills, stress management and coping techniques. Tellmi is commissioned by the NHS and Local Authorities across the UK and works closely with schools, CAMHS and VCSFEs.

The Tellmi app is free to download with premium features in commissioned areas. The app is available 365 days a year, 24/7 and our moderators, counsellors and therapists are available from 8:30am until 11pm everyday.

YOUR ROLE

Your role is to ensure the operation of the Tellmi Mental Health Service is safe and effective for all users. This role encompasses direct support for our users via the Tellmi app as well as behind the scenes management of operations. You will be one of the counsellors on call to respond to high risk posts during daytime working hours. You will manage the human element of our digital service including the users, moderators, counsellors, therapists and volunteers. You will take a keen interest in the wellbeing of our users and through curiosity and compassion ensure that they receive the best support that we can provide. You will succeed in this role if have experience of counselling, youth or social work and you are a good communicator who is able to win the trust of your team through compassionate accountability.

As Designated Safeguarding Lead (DSL) you will take primary responsibility for safeguarding and child protection within Tellmi. You will act as a point of contact for staff and volunteers, providing advice and support on child welfare and protection matters relating to our users. You will manage safeguarding concerns, liaise with external agencies especially in commissioned areas and ensure the company’s safeguarding policies are up-to-date and effective. Although an important responsibility the DSL element is a relatively small part of the overall role.

You will report directly to the Co-CEOs. We are looking for someone who is highly proactive, totally reliable and is eager to take the initiative to help us continually improve the service. We will expect you to enjoy learning and actively pursue continual professional development to ensure that you are fully up to date with the latest policies, regulations and guidance related to your role. You will be expected to share in the on-call remote support of moderators, counsellors and therapists in the evenings and weekends.

This role offers considerable opportunity for career progression as the business grows.
 

YOUR SPECIFIC DUTIES

Moderation, counselling and supervision (15%)

• Responsible for responding to high risk users during the day including emergency third party disclosures if required.

• Providing occasional cover for moderation or counsellors at any point during the operational hours.

• On call for ad hoc support of counsellors and therapists during evenings and weekends (typically three to four times a week).

Management and oversight of moderators, counsellors, therapists and volunteers (25%)

• Organise and manage rotas for moderators/counsellors.

• Process and monitor referrals for Tellmi Therapy.

• Performance manage and oversee quality control of moderators, counsellors and therapists.

• Maintain and develop guidance, training, policies and operating procedures (SOPs).

• Be the first point of contact for moderators, counsellors and therapists to support with operational issues and queries. 

• Facilitate peer supervision sessions for counsellors and therapists

• Manage recruitment of new moderators, counsellors and therapists including identifying workforce needs.

• Deliver moderation, counsellor and therapist training.

• Provide strategic oversight and operational support for the SuperPeer volunteer programme.

• Provide occasional support with training of the SuperPeer volunteers.

Designated Safeguarding Lead (10-15%)

• Maintain a level 3 safeguarding qualification and other relevant CPD for both children and adults

• Ensure that all staff and contracted staff maintain the safeguarding qualification appropriate to their role.

• Have primary responsibility for safeguarding for children and adults across the company (users and staff).

• Maintain and develop the Tellmi Safeguarding policy.

• Be on call for urgent safeguarding matters.

• Identify, monitor and create support plans for complex Tellmi users.

• Be the named Caldicot Guardian (training provided if needed).

• Write safeguarding and incident reports.

• Liaise with the Service Delivery Contract Leads to determine how to share safeguarding information in commissioned areas.

• Create NHS safeguarding assurance reports and attend relevant meetings in commissioned areas.

• Undertake the duties of Patient Safety Manager for NHS contracts including attending relevant meetings, maintaining patient safety procedures and reporting patient safety incidents.

App operations (40%)

• Monitor for issues arising on the app and report as appropriate.

• Make use of data generated by the app to monitor and report on the general performance of the Tellmi service.

• Contribute to the management of the Tellmi Directory.

• Use knowledge of user behaviour and app operations to contribute to the development of the app.

• Line manage the Operations Assistant.

• Collate user feedback.

• Manage user accounts and permissions on the Tellmi platform.

• Contribute to the maintenance and updates of company policies.

• Respond to email queries from users and others.

• Manage and setup of in app Notices to users including Tellmi Therapy invites.

• Maintain strong working relationships with Co-CEOs, and other senior staff in order to ensure transparency and rapid response to arising issues.

Contract Support (5%-10%)

• Ensure that the app configuration meets needs of new commissioned areas.

• Ensure that Tellmi meets the quality requirements for the LLR ICB by creating the LLR quality report, attending quarterly review meetings and progressing resulting actions. 

• Oversee quality reporting in future commissioned areas as required.

• Provide updates and insights to feed into the quarterly reporting to commissioners.

• Use knowledge of user behaviour to contribute to development of outreach and engagement campaigns.
   

YOUR EXPERIENCE, SKILLS AND CHARACTERISTICS

Essential

• Someone who has experience of delivering and managing a support service. 

• Relevant qualifications in psychology, counselling or related field such as social work or mental health practitioner

• At least four years experience managing people in a relevant field

• Curiosity in people, processes and systems

• Some safeguarding experience

• Clean enhanced DBS

• Trustworthy

• Attention to detail/accuracy

• Compansionate

• Excellent standard of written and spoken English.

• Use of standard IT tools such as word processing and spreadsheets.

• Proactive and diligent.

• Organised and self-motivated to manage your workload effectively.

• Able to work independently. 

• Happy to have a varied set of responsibilities and tasks.

• A team player who is willing to be brave, to try and able to learn from failure.

Desirable

• Previous safeguarding lead

• Familiar with Google Workspace tools (docs, sheets, etc).

• Familiar with Solution Focused Therapy

• Interest in health technology

• Experience in or knowledge of NHS mental health services or social care.

WHAT WE OFFER

• A degree of flexibility over working hours.

• Direct impact on our mission to improve the health and happiness of young people.

• Work alongside a highly creative and ambitious team.

• Performance reviews and opportunities to develop oneself in a multitude of different areas.

• Training in offering peer support, safeguarding, moderation and the Tellmi counsellor approach.

• A rare chance to work in a tech focused social enterprise which would highly benefit anyone with ambitions to become more entrepreneurial.

• An opportunity to experience different aspects of the business.

• Insight into a mental health support tool.

• Skill development.

• Additional wellbeing days.

WORKING HOURS, LOCATION AND TRAVEL

• You will attend our London office near Waterloo, London at least twice a week.

• Internal meetings take place either at our office near Waterloo, London or Spitalfields, London.

• Expenses will be covered other than for commuting to and from our offices.

Tellmi is committed to the safeguarding of unborn babies, children, families and adults. We aim to both protect users from harm and ensure that their right to confidentiality is properly upheld, in keeping with the law and good practice guidance. This role will involve obtaining an enhanced DBS check.

Salary: £45,000 – £48,000 per annum
Contract: 12-month fixed-term (Maternity Cover), Full-time
Location: Hybrid – 2 days per week in Hampstead Head Office
Closing date: 4^th August
Benefits: 27 days annual leave (plus bank holidays), enhanced pension, medical cash plan, cycle to work scheme, employee assistance programme, and more

We are delighted to be working with the incredible Anthony Nolan to recruit a Corporate Partnerships Senior Account Manager on a 12-month maternity contract. Anthony Nolan has been transforming lives since 1974, when it created the world’s first stem cell donor register. Today, the charity continues to lead the way in stem cell transplantation and cell therapy, giving four people a day another chance at life.

In this role, you will manage and grow a portfolio of high-value corporate partnerships—including a £15m flagship partnership—delivering exceptional stewardship, strategic planning, and long-term value. You’ll work closely with internal and external stakeholders to maximise income, deepen engagement, and drive meaningful impact for patients.

To be successful in this role, you will need:

• A proven track record of growing and retaining long-term, high-value corporate partnerships in the charity sector
• Excellent communication, negotiation, and relationship-building skills
• Experience managing complex, multi-year partnerships and campaigns
• A proactive, creative, and results-driven approach

If you’re passionate about using your expertise to help save lives and thrive in a fast-paced, purpose-driven environment, we’d love to hear from you.

If you would like to have an informal discussion, please contact Ashby Jenkins Recruitment and ask to speak to Harry.

Ashby Jenkins Recruitment is a specialist charity recruitment agency. We are committed to equity, diversity, and inclusion and take a relationship-led approach to recruitment in the sector. You can read more about our commitment to diversity on our website

If enough applications are received, we reserve the right to close the application period early.
Please quote reference 2662HW when applying.

Salary: £34,000 - £37,000 per annum, depending on experience

Hours: Full-Time (35 hrs).

Place of work: Hybrid, with a requirement to attend the office in Hatfield, Hertfordshire, once a month and 4 times a year for our mandatory All Staff Together days.

Join Our Team!

We are looking for a Corporate Account Management Lead to join our Corporate Partnerships Team. You’ll manage and grow relationships with our valued corporate partners, ensuring they feel inspired and engaged with the charity. If you’re someone who enjoys building new business prospects and  is driven to maximise income from corporate opportunities then we’d love to hear from you!

Our role

This is an exciting opportunity for you to play a leading role in the day to day development of a programme of corporate growth. Working in close collaboration with the Corporate New Business Lead and Corporate Partnership Assistant, you’ll promote best practice in corporate donor stewardship and partnership delivery. The role will involve building, managing and leading relationships with prospective partners, delivering exceptional levels of stewardship and ensuring that each account reaches its full funding potential.

About you

We are looking for a tenacious, ambitious individual, driven to maximise opportunities with corporate partners. You’ll be an approachable, resilient networker who is confident in presenting to a range of audiences and has strong negation skills.  With a high of numeracy , ideally you’ll have a sound knowledge of budgeting, financial and database management.

Download our Recruitment Pack for a full description of the role and responsibilities and a person specification.

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role there is plenty of scope for working from home, although there will be occasions when you will need to attend face-to-face meetings with donors, your team, our partner agencies or several away-days each year. In addition, the charity meets for times a year at the office in Hatfield for its 'All Staff Together' days, at which attendance is mandatory.

Benefits:

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

We help EU citizens, who made a home in the UK, to secure their immigration status under the EU Settlement Scheme, and retain their rights to live, work, travel and thrive following the upheavals of Brexit.

We seek an experienced, proactive adviser to provide expert advice remotely to EU citizens across the UK with occasional face-to-face advice sessions and meetings.

You will hold IAA Level 1 or 2 accreditation and you will be able to manage volunteers to help with service delivery. 

The role also involves preparing short, simple, written guidance on changes to Home Office policies.

Ability to speak another European language is essential. Due to current demand, Italian is preferred.

Location: Home based - South Wales
Department: Service Delivery
Salary: £32,460 plus £2,500 car allowance
Hours: 35
Contract Type: Permanent

We are RABI – the farmers charity.

RABI support farming people across England and Wales with expert, one-to-one practical, financial and emotional help, 365 days a year. From confidential advice and mental health support to direct financial assistance, our tailored services respond to the unique challenges of farming life.

At the heart of our mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. We’re working to close the farming wellbeing gap and build a future where farming people can thrive.

Over the past 25 years alone, we’ve delivered around £250 Million in direct financial support to the farming community, whilst our wrap-around support services continue to evolve, reaching more people before crisis hits.

Together, we’re on a journey to help shape a future our farmers deserve.

Key Purpose:

To work as part of a team that provide high quality casework and grant applications to farming people that come to RABI for support.

Key Responsibilities:

• Provide high quality information, advice and guidance in an empathetic and professional manner.
• Conduct a holistic needs assessment for each service user according to their individual circumstances.
• Manage a caseload of beneficiaries working with each service user to establish the most appropriate sources of support and agree an action/support plan with them.
• Collation of evidence for grants applications, checking that essential criteria have been met and progressing applications to the next stage of RABI’s internal grants process.
• Provide a face-to-face service when there is an over-riding need to do so by visiting service users.
• Collaborate with other agencies/service providers who can offer additional support options.
• Liaise with partners, ensuring that agreed actions are followed up.
• Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
• Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
• Contribute constructively to the development of the Service Delivery team and function, for the benefit of service users.
• Work constructively and collaboratively to solve problems with the support of colleagues.
• Be an ambassador for Service Delivery internally within RABI and with external organisations.
• Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.

Person Specification:

Essential

• Fluent Welsh language speaker.
• Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
• Knowledge and insight into state benefits and complementary support services (whether national/local/statutory agencies.)
• Strong ability to manage a diverse caseload effectively, prioritising competing demands to include keeping excellent case records.
• Excellent communication skills, being able to establish rapport and build trust quickly.
• The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
• Excellent problem-solving and critical thinking abilities, particularly in complex situations
• Knowledge of data protection principles and how to apply them.
• Knowledge or experience of safeguarding best practice.
• Excellent IT software skills and aptitude to adapt to new systems and processes.
• Flexible, resilient and solution focussed working with sensitivity and integrity.
• Collaborative, constructive, and solution focussed.
• Ability to work flexibly, depending on the needs of the team and of service users.

Desirable

• Farming background or knowledge of the farming community environment.
• Experience providing support remotely.
• Relevant qualifications in health and social care.

Other

Use of own car, ability to travel to support service users / attend meetings.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.

Benefits

• Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
• Life assurance from day one.
• Access to our Employee Assistance Programme.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.

REF-222691

We are delighted to be supporting a specialist healthcare charity in their search for a temporary Digital Marketing Officer to join their Communications team. This is a full-time role based onsite in London, running for 4-weeks in the first instance.

This is a fantastic opportunity for a creative and driven digital communicator to help shape the organisation's online presence and support a wide range of internal and external campaigns.

Key Responsibilities for this role include:

• Managing and updating website content, ensuring accuracy and engagement.
• Creating and scheduling content for social media platforms, including emerging channels.
• Supporting internal communications through digital signage and printed materials.
• Producing video and visual content to promote services and fundraising initiatives.
• Assisting with email marketing, digital campaigns, and market research.
• Supporting events and contributing to the organisation's photography and design libraries.

To be considered for this position, you should possess:

• Excellent written communication skills and a strong creative eye.
• Experience with content management systems (e.g. WordPress) and social media platforms.
• A collaborative, proactive approach and the ability to manage multiple projects.
• Experience in a similar role within digital communications and content creation.

If you're looking to make a meaningful impact through digital storytelling and communications, we'd love to hear from you.

Please apply below and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Product Owner - Dynamics (Charity)

Understanding Recruitment NFP is proud to be working exclusively with one of the UK’s largest and most respected international charities to recruit a CRM Product Manager. This is a key leadership role at the heart of a major transformation programme, focused on delivering a best-in-class CRM experience to support ambitious fundraising and supporter engagement goals.

You'll lead the CRM product strategy, owning the roadmap and prioritisation process, and ensuring the platform meets the evolving needs of both technical teams and fundraising stakeholders. Managing a small team, you’ll work across departments to shape and deliver impactful CRM solutions using Microsoft Dynamics 365 and Power Platform technologies.

This role is ideal for someone who combines strategic product ownership skills with deep CRM experience, ideally in a complex or mission-led environment. You’ll be a confident communicator, passionate about driving income growth and supporter value through well-designed digital tools and data-led decision-making.

Key Requirements:

• Strong experience as a Product Owner or CRM Manager in large-scale CRM environments (e.g. Dynamics 365, Salesforce)

• Excellent stakeholder engagement and communication skills across technical and non-technical audiences

• Experience managing a product roadmap and backlog aligned to strategic goals

• Proven ability to lead a team and work within Agile or hybrid delivery frameworks

Salary: £57,000 –£61,000
Location: Hybrid – approx. 40% in-office (London HQ)

If you're interested in this opportunity and would like to learn more, please contact Harry Bullock at Understanding Recruitment

Join the British Society for Heart Failure, a mission-driven charity at an exciting stage of growth. We're building a new team and strategy to improve care for people living with heart failure across the UK. 

This is a flexible and varied role in a small, fast-paced team. You’ll support events, campaigns, communications, and partnerships — making a real impact every day. 

Contract: Part-time 0.6 FTE/21 hours pw. Initial one year contract with possible extension or permanent post thereafter 

Flexible work pattern: 21 hours pw, spread over 2–5 days  

Location: Hybrid, with twice a month London meetings 

Salary: £30,000 FTE (£18,000 for 0.6 FTE) 

Are you an organised, motivated, and versatile professional looking for a varied and mission-driven role? 

Do you thrive in a fast-paced environment and want to make a meaningful difference? 

About Us 

The British Society for Heart Failure (BSH) is the leading UK charity dedicated to improving care for people living with heart failure. Our work supports education, research, collaboration, and national awareness — all aimed at improving outcomes for the nearly 1 million people in the UK living with this serious condition. 

We’re at an exciting stage of growth, with a new team, a new strategy in development, and bold plans for the future. This is a great time to join us and be part of a small, ambitious, and supportive team driving real impact. 

About the Role 

As our Project Support Officer, you’ll play a vital role in supporting the delivery of our events, campaigns (such as our national 25in25 initiative), educational activities, and stakeholder communications. 

This is a varied hybrid role offering great flexibility and the opportunity to work across multiple areas including: 

• Event and webinar coordination 

• Member and partner communications 

• Website and content updates 

• Committee and meeting administration 

• General organisational support 

You’ll be trusted to manage your time, contribute ideas, and help keep our operations running smoothly. 

We’re Looking for Someone Who: 

• Is highly organised and detail-oriented 

• Has experience in admin, events, or communications roles 

• Is a team player who can also work independently 

• Communicates professionally and clearly 

• Is adaptable, curious, and ready to get involved from day one 

Bonus if you’ve worked in a charity, membership body, or health-related field - but not essential. 

What We Offer: 

• Flexible working across 2–5 days per week and a Flexitime Scheme

• 30 days annual leave plus 3 days Christmas closure

• Hybrid model with minimal in-person time (2 days/month in London) 

• Supportive team culture and a role where your input really matters 

• The chance to contribute to a mission that improves lives 

Ready to Apply?  Be part of something meaningful. 

 Timeline:

Closing date: 15 August 2025 

Shortlisting: 20 August 2025 

Task Preparation: 26 August to 1st September 2025 

Interviews: 2 September 2025 

Feel free to share or tag someone who might be a great fit. 

 #CharityJobs #ProjectSupport #HeartFailureAwareness #HybridJobs #FlexibleWorking #Careers #Recruitment #Marketing  #Events 

Grants Manager - Cancer Grand Challenges

Salary: £35,000 - £40,000 pa depending on experience

Reports to: Senior Grants Manager - Cancer Grand Challenges

Department: Research & Innovation

Contract: Permanent

Hours: Full time 35 hours per week (flexible-working requests will also be considered if it meets business needs)

Location: Stratford, London with high flexibility (we would expect you to be in the office 2 days per week)

Closing date: Sunday 10th August at 23.59 This vacancy may close earlier if a high number of applications are received or once a suitable candidate is found, so please do not delay submitting your application to avoid any disappointment.

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We have an exciting opportunity for a Grants Manager to join Cancer Grand Challenges (CGC) and deliver operational activities across the Research Team including through open funding calls and review / stewardship of research teams supporting Cancer Grand Challenges' mission.

About the team

Cancer Grand Challenges is a global funding initiative founded in 2020 by the two largest funders of cancer research in the world: Cancer Research UK and the National Cancer Institute (NCI) in the US ().

Cancer Grand Challenges builds on the success of CRUK's Grand Challenge that launched in 2015 - to date we have committed in excess of c$400m to fund 16 interdisciplinary teams, and our portfolio now includes over 1200 researchers and collaborators across 16 countries. We recently launched our fifth call for applications to address seven new challenges, and we are thinking about what the next decade for the initiative will look like. So, this is an exciting time to join the team.

When you work at Cancer Grand Challenges, you'll be employed by Cancer Research UK.

What will I be doing?

• Deliver to work plans and assist in the design, development and maintenance of process documents and reporting mechanisms for all research operations activity within Cancer Grand Challenges

• Support and coordinate the activities of the Cancer Grand Challenges Scientific Committee and associated meetings, working closely with scientific colleagues and with the committee chair and membership

• Deliver the application and review processes for Cancer Grand Challenges, working with colleagues to identify and implement improvements within and between funding calls

• Deliver excellent support to Cancer Grand Challenges applicants to required standards, governance, policies and timeframes by:

  • Responding to, resolving and redirecting (where necessary) queries from prospective applicants to colleagues in Cancer Grand Challenges, CRUK and NCI

  • Advising on eligibility and applicant processes

  • Preparing papers and reports for meetings of the Cancer Grand Challenges Scientific Committee

  • Working with the CRUK Research Funding Product team to deliver application and review processes via the grants management system

  • Retrieving and interpreting application data, metrics and reporting

  • Maintaining accurate files and records of Cancer Grand Challenges applications and awards, ensuring information may be easily retrieved and is compliant with data protection policies

• Interface with Cancer Grand Challenges reviewers, applicants and funded teams, providing excellent operational support as appropriate

• Plan and deliver annual reviews of funded Cancer Grand Challenges teams

• Liaise directly with relevant stakeholders at the NCI on ongoing delivery and priorities

• Assist in activities that will ensure Cancer Grand Challenges scientific activities and programmes are leveraged to advance fundraising by the Cancer Grand Challenges philanthropy team

• Develop briefing packs for senior staff

• Support the successful planning and delivery of Cancer Grand Challenges meetings and events across the full breadth of team activity

• Support the Cancer Grand Challenges communications agenda including researcher-facing and public-facing marketing and digital activity

What are we looking for?

• Relevant experience of grants management

• Relevant experience of managing projects, with ability to develop and deliver complex plans and deliver multiple tasks to competing deadlines and prioritise effectively

• Strong analytical skills, excellent attention to detail and with an ability to present data in a clear and concise format relevant for the audience

• Process management expertise, including implementing and evaluating new processes

• Excellent analytical skills, with attention to detail and with an ability to present data in a clear and concise format relevant for the audience

• A logical thinker, who enjoys resolving day-to-day problems by developing robust and pragmatic solutions

• Experience of building effective relationships with colleagues at all levels, including with external stakeholders and with a commitment to excellent customer service

• Ability to communicate effectively whilst demonstrating listening skills and an ability to influence others

• Excellent IT skills, including Microsoft Office applications and Office 360.

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

For more information on this career opportunity please or contact us at .

For more updates on our work and careers, follow us on: , , , and .