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Communication manager jobs in city of london, england

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Top job
STAMMA, London (Hybrid)
£17.63 per hour
CASEWORKER (HYBRID)
Posted today Apply Now
Top job
Surviving Economic Abuse, Remote
£60,000 to £65,000 per year
Come and be part of a mission to save lives & end economic abuse forever! CEO Fundraising background. Realistic ambitions. Track record.
Posted today Apply Now
Top job
The Royal College of Radiologists, Central London (Hybrid)
£43,718 per year increasing to £48,319 within two years continuous service dependent on performance
Posted today
Closing in 2 days
British Heart Foundation, London (Hybrid)
£67,000 - £70,000 per year + benefits
Posted 1 week ago
Royal Society of Tropical Medicine and Hygiene, Holborn (Hybrid)
35-40k subject to experience
Posted 3 weeks ago Apply Now
Closing in 3 days
ActionAid, Farringdon (Hybrid)
£49,558
Posted 1 week ago
Cruse Bereavement Support, Remote
£27,315.00 per annum
Posted today Apply Now
Closing in 6 days
Imperial Health Charity, W2, London (Hybrid)
£47,552 per year
We're looking for a Philanthropy Manager to join us, we raise income from major donors, trusts, corporate supporters and statutory bodies.
Posted 4 days ago
Harris Hill Charity Recruitment Specialists, London (Hybrid)
£39,534 - 42,594 per year
Posted 3 days ago Apply Now
Closing in 6 days
Imperial Health Charity, W2, London (Hybrid)
£47,552 per year
We're looking for enthusiastic and skilled Fundraising Manager to join our ambitious fundraising team.
Posted 4 days ago
Impetus, London (Hybrid)
£43,134 per year
Significant executive support experience, acting as a trusted advisor and support to senior colleague/s.
Posted 1 day ago
Page 16 of 55
London, Greater London (Hybrid)
£17.63 per hour
Part-time (10 hours per week. Hours to be spread over at least 3 days including Wednesday and Thursday.)
Contract (12-month contract with a view to extending subject to funding)

Using Anonymous Recruitment

This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.

Job description

We’re looking for someone to coordinate our complex casework, supporting the individuals involved, seeking out, organising and creating relevant documentation, and liaising with other people and organisations involved in the case.

Your work will be primarily based within our Advocacy Service, where you’ll work with people who have been discriminated against because they stammer. The individuals seeking support from this service are often distressed by what has happened to them and need emotional support. Alongside that emotional support, to work out how best to help them and to effectively challenge what has happened, you will need to get detailed descriptions of what has happened, evidence and documentation, follow up with the person and relevant organisations regularly, and liaise with our team of legal advisors. You will also need to lead or attend occasional meetings with representatives from other organisations.

BACKGROUND

STAMMA is a forward thinking, innovative and mission-led charity punching above its weight, with a forensic focus on realigning attitudes and understanding of stammering, so that a stammer is accepted simply as a difference. We’ve a new strategic plan, supported by the National Lottery, so now couldn’t be a better time to join.

The aim of the caseworker role work is to support individuals in effectively challenging instances of discrimination. Further, the Advocacy Service seeks to use these instances as a route to working with systems and organisations to create ways of working that are more inclusive for employees, service users and customers who stammer.

The Advocacy Service is coordinated by Kirsten Howells, STAMMA’s Director of Services, and supported by a small team of dedicated volunteers.

ESSENTIAL SKILLS & EXPERIENCE

  • Working knowledge of the Equality Act (2010) in relation to disability and the Disability Discrimination Act (1995, NI).
  • Good understanding of stammering and the barriers people who stammer face in society.
  • Good comprehension skills in written English, and ability to read long complex documentation.
  • Ability to represent complex information in a simpler way.
  • Attention to detail.
  • Tenacity and ability to follow-up with individuals regularly.
  • Experience of providing emotional support to individuals.
  • Sufficiently comfortable to work via email, online meetings and to use the phone (so that you can use the communication route which is most comfortable or appropriate for service users).

Desirable

  • It would be brilliant if you stammer, but not essential.
  • It would be useful if you are a speech and language therapist with experience working with children and adults who stammer, but not essential.
  • Demonstrable history working in a similar role within the charity/NGO sector.

Soft skills

  • Good interpersonal skills.
  • Strong listening skills.
  • Ability to say ‘no’ whilst still offering emotional support.
  • Able to manage and prioritise workload within deadlines.
  • Capable of working as part of team and on own initiative.
  • Flexible ‘can do’ approach and will flourish in a small office environment.

DUTIES

Case management

  • Be the initial point of contact for new cases coming into the Advocacy Service.
  • Gather detailed case information and documentation
  • Support and develop the volunteer team in becoming key points of contact for individuals in straightforward cases.
  • Be the primary point of contact for individuals in complex cases.
  • Review complex documentation and prepare case summaries for our legal team.
  • Liaise with our team of legal advisors to seek guidance in relevant cases.
  • Attend case-related online meetings with service users.
  •  Advocate for service users in meetings with employers or other organisations.
  • Present pros and cons of different actions and support service users to make informed choices about what actions they want to take in their case.
  • Take on complex cases in STAMMA’s Employment and Helpline Services when required.


Reporting & tracking

  • Work with Director of Services to create tracking and reporting systems for cases.
  • Gather feedback from service users.
  • Monitor and analyse service performance, to support a culture of improvement. 
  • Develop 4 ‘impact stories’ highlighting the difference the Advocacy Service has made to service users and organisations. 

Ongoing

  • Work with Communication & Content Lead to promote the Advocacy Service to STAMMA’s membership.

BENEFITS

STAMMA offers a flexible working environment, with an office near Covent Garden, or you may work from home, and time off in lieu is available for those working extra hours.  The charity matches up to 8% towards a Pension Scheme.  All staff are required to attend six-weekly team meetings at the London office.

Holiday entitlement
Attractive holiday package totalling 28 days pa, including Christmas closure, plus Bank Holidays.  Pro rata for part time staff. We close from Christmas to the New Year for all staff.

Flexible working
We have an office in London which you can work from full or part time.  Otherwise, staff meet virtually at noon on Thursdays, and physically every 6-8 weeks or so in London.  Occasionally, you may be asked to work weekends and evenings to attend online or in person events but will be offered time off in lieu.

Pension
Nest pension scheme.  STAMMA will pay a minimum contribution of 5% and will match contributions up to 8%.  Employees must pay a minimum of 5%. 

Staff
A small friendly staff team.

RECRUITMENT PROCESS

If you think you fit the bill and can tick most of the boxes needed under the Job Spec, then do apply. 

Finally, you must be based in the UK, candidates working from overseas will not be considered.

Deadline 11.30pm on 13th July.

If you want to chat through the post first, email Kirsten Howells.

One to one Zoom interviews will be held in the first instance with the Director of Services. Candidates will then be shortlisted for a panel interview via Zoom. 

1st interview Monday 21st  July on Zoom

2nd panel interview Friday 25th July on Zoom

If you reach the 2nd round you will get the chance to meet the staff team and get a feel for the people you’ll be working with. 

If there’s anything about the interview process that worries you or will make it hard for you to demonstrate your skills and competence, let us know. We’re happy to discuss adjustments to our standard processes so that we can find the best candidate for the job.

Application resources
Posted by
STAMMA View profile Organisation type Registered Charity Company size 11 - 20

We exist to create a world that makes space for stammering. Where a stammer is embraced as just a difference.

Posted on: Friday, 4 July 2025
Closing date: 13 July 2025 at 23:30
Tags: Administration, Advice / Information, Legal / Law, Advocacy, Human Rights, Information Management, Internal communication, Justice

The client requests no contact from agencies or media sales.