Communication manager jobs in guildford, surrey
The role of Retail Co-ordinator is crucial to the smooth and efficient operation of The Children’s Trust retail head office function. The postholder will be responsible for co-ordinating and running the administration and compliance needs required for a disperse network of charity shops, including being the gatekeeper for the Chariot EPOS system, Retail Gift Aid and New bought in goods, supporting the supply and distribution of stock; shop supplies, and associated stakeholder relationships.
Role Requirements
- Manage the Retail EPOS till and Head-office systems to maximise functionality to drive sales and promotions, create reports to support analysis of shops performance.
 - Support the Retail Sales Manager to manage generation and distribution of stock, including preparing documentation for van deliveries and collections to meet both shops, customer and donor requirements.
 - Support sales promotions by printing and issuing guidelines and promotional materials i.e. fundraising events and seasonal changes across the chain of shops.
 - Maintain key internal and external stakeholder relationships including Retail Gift Aid donors, corporate supporters and internal support teams, ensuring that an efficient and compliant service is maintained.
 - Manage the shared retail email inboxes acting on requests, leading on responses or signposting/escalating as required to ensure that the retail supporter journey is optimised and relationships are managed holistically.
 - Support communications to shops including posting updates onto Retail Teams-Sharepoint.
 - Support stock holding and distribution of shop supplies including ordering products using Access Purchase orders.
 - Support the Retail Management Team to build a positive team culture across the retail team and wider cross directorate collaboration to deliver the voluntary income strategy.
 - Support Retail management to maintain full compliance of the Children’s Trust shops in line with all Health & Safety legislation, Fire safety, Trading Standards, Retail Gift Aid, GDPR, ThankQ CRM, Risk Assessments, Safeguarding and all other legal or statutory requirements.
 - Manage the Retail Gift Aid scheme and processes, working with colleagues and shops managers to optimise gift aid database and associated sales while meeting HMRC rules.
 - Develop and support delivery of internal and external audit processes, including New Goods stocktakes, working with Retail Management to ensure that all audit actions and recommendations are delivered by the team.
 
Interview Date: 26th November 2025
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
The client requests no contact from agencies or media sales.
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Role: Executive Assistant and Administrative Officer
Location: Home-based, with regular attendance (at least monthly) of meetings in London
Salary: £28,000 - 32,000, depending on experience
Type: Permanent, full-time, 37.5 hours per week
Responsible to: CEO
About the role
Are you a proactive, energetic and highly effective individual with great attention to detail? We’re looking for a new Executive Assistant (EA) for the CEO and the Chair of the Overcoming MS Board of Trustees as well as organisational administrative duties.
This role plays an essential role in the smooth running of the charity. With a small team and big ambitions, everyone plays an important part. Yours is to facilitate our team to work in the most effective and productive manner, using your organisational and planning skills so we can all deliver the greatest impact for people with MS.
At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone.
Job summary:
You will support the organisation across a range of administrative, organisational and governance activities. You will be comfortable working in a busy environment juggling multiple projects, as is characteristic of a small but ambitious organisation.
You will be able to demonstrate discretion and commitment, along with excellent organisation, written and verbal communication skills and will bring experience of providing director level PA/EA support. You will be able to use your own initiative to prioritise workload according to the demands of the day and learn to anticipate changes, responding professionally, adeptly and positively.
You will be expected to provide a high standard and quality of support across a range of activities and projects, being fully aware of and upholding the charity’s values, and taking responsibility for modelling these to others across the organisation and to the wider community.
Key responsibilities and duties:
The role comprises of the following key areas of responsibility:
· Executive Assistant to CEO
Provide full support to the CEO, including but not limited to:
o Overseeing the diary of the CEO, prioritising meetings and scheduling time for reading, thinking and preparing, ensuring meeting materials are to hand.
o Providing ‘right-hand’ support, undertaking research, ensuring CEO is up to date with all projects and pre-empting needs.
o Secretarial – supporting emails, creating presentations, keeping management files organised and up to date within SharePoint.
· Executive Assistant to Chair
Provide full support to the Chair in any administrative activities that relate to her role as Chair, including but not limited to:
o Overseeing calendar appointments, and ensuring the Chair is prepared for meetings.
o Providing ‘right hand’ support in communication with staff and Board, scheduling meetings and providing administrative support as required.
· Governance and administrative support to the Overcoming MS Board
Provide governance and administrative support to the Overcoming MS Board of trustees, including:
o Scheduling Board, committee and Strategy meetings and making the necessary arrangements (eg booking venues, setting up virtual meetings via Teams/ Zoom).
o Preparation of documentation for meetings including circulation of agendas, compiling Board packs for the Board of Trustees and committee meetings, taking accurate minutes and co-ordinating follow up actions.
o Supporting the Chair and CEO in the recruitment and induction of new Trustees.
o Providing administrative support for working groups, for example, making arrangements for meetings, circulating agendas and papers.
 
· Internal HR administrative lead
Fully supported with external expertise, to provide administrative support for the team, including:
o Advertising vacant roles, coordinating recruitment, sifting applicants, arranging interviews.
o Onboarding new starters, including references, contracts, setting up new starters on the systems, inducting starters in organisational processes.
o Supporting ongoing team development including coordinating training, staff surveys and appraisals.
o Coordinating leavers, including exit interviews, leavers forms and relevant administration.
· Internal IT administrative lead
Fully supported by our external IT agency, to provide administrative support for the team, including:
o Regular meetings with IT agency to ensure correct licenses, equipment and protections are in place.
o Coordination of hardware and software for new starters, equipment provided and returned for leavers.
· Management of Overcoming MS contact enquiries
o Regularly check the Overcoming MS contacts mailbox and manage its contents, responding or delegating to Overcoming MS team members where appropriate, and ensuring follow up is completed.
o Manage the Overcoming MS telephone number to ensure queries are dealt with efficiently.
o Draw themes from regularly occurring queries, to make sure any trends are picked up and addressed effectively.
· General organisational support
o Provide ad hoc project management support to organisational improvement projects, including supporting project team meetings, developing project plans and tracking progress.
o Travel/ meeting arrangements – arrange meetings, attendance at conferences and book rooms and making travel arrangements as necessary.
o Coordination with our outsourced storage facility.
o Policy support – maintenance of the policy tracker, coordinating the reviewing and updating of policies.
o Admin support for team meetings, oversight of the shared drive, central email lists.
o Lead relationship with our Employee Assistance Provider, including regular team reminders of services and other charity discounts.
o Proactively identify areas where improvements can help improve efficiencies, impact or wellbeing.
PERSON SPECIFICATION
Experience (Essential (E)/ Desirable (D)
· At least 5 years’ experience in a senior PA/EA role (E)
· At least 5 years’ experience in writing Board minutes, supporting Boards and committees and other governance (E)
· Experience of effective engagement with senior leaders and stakeholders, both internal and external, at all levels (E)
· Experience of the charity sector (D)
· Working understanding of an organisation with a dispersed, remote team across a wide geography (D)
· Experience of supporting strategic and improvement projects (D)
· Experience of supporting HR or IT processes (D)
Education, Knowledge & Skills (Essential (E)/ Desirable (D)
· An excellent standard of written and spoken English and ability to communicate effectively with a range of people from diverse backgrounds (E)
· Excellent interpersonal skills (E)
· Excellent organisational, prioritisation and time management skills (E)
· Conscientious, with excellent accuracy and attention to detail, delivering high quality work (E)
· Proficiency in the full Microsoft Office suite, especially Teams, Outlook, SharePoint/OneDrive (E)
· Experience of using a variety of IT packages including databases and willingness to learn new IT systems (D)
· Awareness of charitable governance principles (D)
Personal attributes
· Calm and adaptable with an ability to work within a flexible and busy environment (E)
· Able to anticipate and problem solve with high levels of tact, diplomacy, discretion and ability to demonstrate absolute respect for the confidentiality of information (E)
· Comfortable working remotely and happy to travel, as needed, for meetings (E)
· Thrives as a team player but able to work on your own initiative, with minimal supervision (E)
· Reliable, resilient, committed and self-confident (E)
· A proactive approach to your work and are able to identify opportunities and solutions (E)
· Highly committed to safeguarding vulnerable people, equality, diversity and inclusion (E)
· Fully committed to Overcoming MS’s values (E)
· Experience of working within a charity and understanding of the charity sector (D)
We're here for everyone with MS who wants to take control of their health and wellbeing.

                    The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About HOST
HOST is a not-for-profit social enterprise dedicated to unlocking the power of people and communities to drive meaningful change. We believe that real transformation happens from the ground up — and that grassroots activists and movements are key to tackling today’s most urgent environmental and social challenges.
And we know that our partners face barriers. That they don’t always have access to the right resources, networks, or operational solutions. That’s where we come in. HOST provides the infrastructure, strategic development expertise, and tailored support they need to thrive.
We exist to make their lives easier, taking care of essential back-office responsibilities — financial, legal, and administrative — so they can get on with the difficult challenges. And we offer strategic guidance to help them build momentum, strengthen their impact, and sustain their work for the long term.
In the face of an ever-changing world of systemic challenges, we strive to create meaningful connections and support shared progress — so our work is rooted in collaboration, inclusivity, and trust. Together, we enable the people and projects driving change to navigate complexities, overcome barriers, and make a lasting impact for a more just and equitable future.
Since 2020, we’ve supported over 350 changemakers in more than 90 countries. Because we believe in doing the right thing, acting with urgency, and working alongside change-makers to create a better world.
About the Role
As Partnerships Manager: Changemakers, you’ll lead the team that supports HOST’s global community of hosted partners (HPs). You’ll oversee all Community Support activity, ensuring partners receive the clear, responsive, and values-led service that enables them to focus on making change happen.
This role sits at the heart of the Partnership Management Circle. You’ll manage a small, high-performing team of Community Support Leads, coordinate cross-team development projects, and ensure that systems, processes, and communications evolve in step with the growing needs of our hosted partners.
Core Responsibilities
1. Leadership and Management
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Line manage the Community Support Team, providing coaching, direction, and performance feedback.
 
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Oversee delivery of all Community Support activities, ensuring consistency, quality, and alignment with HOST’s mission and tone of voice.
 
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Coordinate cross-team projects that strengthen HOST’s service offer and internal collaboration.
 
2. Hosted Partner Experience and Development
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Lead the design and delivery of the Hosted Partner Journey, from onboarding to exit.
 
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Oversee the production of guides, FAQs, and templates that improve hosted partner understanding and experience.
 
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Manage complex partner queries and ensure appropriate resolution in collaboration with Legal, Finance, and Operations.
 
3. Systems, Processes, and SOPs
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Develop and maintain all Community Support SOPs.
 
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Support the development and testing of HOSTHub features relevant to Project Hosting.
 
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Work with the Tech and Operations teams to improve efficiency and automation.
 
4. Risk and Compliance
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Lead risk identification, screening, and management for Hosted Partners.
 
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Work closely with the Legal Circle on legal requests, contract amendments, and risk escalations.
 
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Maintain accurate documentation of risk assessments and resolutions.
 
5. Pricing, Performance and Development
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Set and manage pricing within the approved HOST fee range.
 
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Track and analyse key performance indicators (KPIs) with support from the Data Analyst.
 
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Lead annual Project Hosting service reviews and contribute to continuous improvement.
 
6. Collaboration and Communications
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Work with Communications to deliver partner-facing materials, including the Project Hosting Bulletin.
 
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Ensure all partner resources reflect HOST’s empowering, expert, and empathetic tone.
 
Required Experience
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5+ years' experience in operations, partnerships, or programme delivery within a not-for-profit, social enterprise, or international NGO.
 
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3+ years' experience managing partner or client relationships, ideally across multiple regions or cultures.
 
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2+ years' experience leading and developing a small team, including setting goals, coaching, and performance management.
 
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Confident managing systems, workflows, and digital tools (such as ClickUp, Zendesk, Jotform, or CRM platforms).
 
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Proven ability to coordinate across departments and disciplines to resolve complex partner or client issues.
 
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Experience designing, documenting, and improving organisational processes or SOPs to drive efficiency.
 
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Strong analytical and reporting skills, with the ability to interpret data and translate insights into service or system improvements.
 
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Excellent written and verbal communication skills, with the ability to represent HOST’s tone and values in partner-facing communications.
 
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Demonstrated organisational and problem-solving skills, with a track record of meeting deadlines in fast-moving, distributed teams.
 
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Confident working independently in a remote, cross-cultural environment, with strong self-management and collaboration skills.
 
At HOST, we believe change starts with people who care.
If you’re passionate about building systems that help others thrive — and want to play a key role in supporting changemakers around the world — we’d love to hear from you.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
The Charity and the Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission:
To be at the heart of planning, promoting and delivering diverse, exciting, and high-impact events that will engage supporters, create bonding opportunities for families, and connect our team.
This role will be accountable for:
Supporting the event owner in the successful planning and execution of all events across the charity, including the Families, Supporter and Operations Teams at Scotty's. This will include developing, promoting and delivering a range of events that align with our mission and values, drives supporter engagement, cultivates opportunities for our families to bond, and provides team collaboration.
What are the 3-month goals for this role:
· Can articulate the charity’s goals, culture, and impact, and how the Events Manager role supports this to happen.
· Has a good understanding of the events plans for each team and the upcoming and year to view calendar of events.
· Establish initial contact with key stakeholders, including team members, partners, and supporters.
What are the 6-month goals for this role:
· Conduct an audit of current event plans and materials and speak with at current partners for feedback and learnings.
· Develop a comprehensive event strategy, outlining key tactics, timelines, and performance metrics.
· Identify and qualify suitable venues for upcoming events, ensuring they align with the charity's mission and values
· Establish success measures and key performance indicators (KPIs), analyse event results, and identify areas for improvement.
What are the 9-month goals for this role:
· Improve specific performance metrics, such as event budget management, event marketing effectiveness, and attendee satisfaction within the first nine months.
· Develop a comprehensive event strategy, outlining key tactics, timelines, and performance metrics.
· Track success measures and key performance indicators (KPIs), analyse event results, and identify areas for improvement.
What are the key responsibilities of this role:
- Develop and implement event plans with clear deadlines, ensuring all tasks are completed on time and within budget.
 - Coordinate with our partners and suppliers, ensuring required service levels are met.
 - Identify and secure suitable venues that align with the event's theme and requirements.
 - Negotiate with venues to obtain the best deals, ensuring cost-effectiveness without compromising on quality.
 - Arrange catering services that meet the dietary needs and preferences of attendees.
 - Book travel and accommodation for team members, families and other guests as needed, ensuring comfort and convenience.
 - Assist with communications and marketing efforts to promote events and increase attendance.
 - Manage event setup and takedown, ensuring all elements are in place and the venue is left in good condition.
 - Oversee the design, sourcing, ordering, and delivery of branded materials (e.g., welcome packs, T-shirts, banners) to enhance the event experience.
 - Write accurate risk assessments and ensure event safety, particularly for children, by identifying potential hazards and implementing preventive measures.
 - Accountability for health and safety compliance at events, adhering to legal requirements and best practices.
 - Implement appropriate safeguarding measures at events attended by families, ensuring the safety and well-being of all participants.
 - Coordinate event activities, ensuring they run smoothly and according to schedule.
 - Arrange and facilitate pre- and post-event meetings (e.g., briefings, wash-ups, debriefs) to ensure all team members are informed and any issues are addressed.
 - Adhere to budget constraints set by the Event Owner, ensuring all expenses are accounted for and within limits.
 - Provide appropriate updates to the Event Owner and team members accordingly.
 
What we’re looking for:
- Friendly, enthusiastic and socially-focused – outgoing, warm and friendly, you quickly connect with others and build effective working relationships.
 - A motivating and persuasive communicator – your communication style will provide the information needed in an informal manner.
 - You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
 - Confident use of technology – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.
 
Skillset and Experiences Required:
Essential
· You’ll have a proven background in event management.
· Proven ability to build rapport and influence key decision-makers.
· Ability to manage multiple projects simultaneously while ensuring effective execution.
· Passion for developing innovative fundraising initiatives.
· Self-motivated and positive. Thriving in independent work environments while remaining committed to team goals.
· You’ll have a proven background in event management, ideally within the charity sector.
· Excellent organisational skills, a keen eye for detail, and the ability to engage with stakeholders at all levels. A strong understanding of health and safety, and fundraising legislation.
· Planning, coordinating, and executing all aspects of fundraising events, including venue selection, logistics, budgeting, and marketing.
· Managing event timelines, budgets, and vendor relationships to ensure seamless execution and cost-effectiveness.
· Developing and implementing strategies to maximise event attendance and fundraising revenue.
Desirable
· Knowledge or experience of or with the military community.
· Events Management experience within the charity sector.
Additional Information
· The role may require evening or weekend work
· Enhanced DBS check required
· Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Embrace Change and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement. We do not discriminate on the basis of race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity and we are dedicated to providing a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working in partnership with Surrey Wildlife Trust (SWT) to secure their new Head of Fundraising & Communications. SWT provide expert advice and guidance to landowners and managers, while inspiring and educating people and organisations across the county on what they can do to help tackle the ongoing climate emergency, while supporting the health and wellbeing of all who live in Surrey. By doing this, SWT will create a county that is full of diverse and abundant wildlife, where nature is at the heart of individual choices, corporate decisions, and local economic and policy making.
An exciting opportunity has arisen for a driven, passionate and experienced senior fundraiser to lead transformational fundraising and communications across the organisation. As Head of Fundraising & Communications, you will lead a dynamic and talented team to develop and deliver a powerful fundraising strategy that expands and diversifies income. From major donors to corporate partnerships, membership growth to trusts & foundations, you will ensure SWT have the financial strength to support their ambitious conservation goals.
You will also drive their mission-led communications, engaging a wide range of audiences through PR, marketing, digital, and social media to enhance awareness and inspire action through compelling campaigns and appeals.
Candidates must be able to demonstrate:
- Proven experience in fundraising leadership, with expertise across multiple income streams
 - A track record of securing major gifts and partnerships
 - Strong strategic leadership skills, able to inspire and motivate teams
 - Excellent relationship-building abilities with donors, corporates, and key stakeholders
 - Experience in marketing, PR, and digital communications to enhance engagement
 
A passion for wildlife, conservation, and nature recovery, a creative, storytelling mindset and the ability to inspire others to maximise their potential, will be essential.
Are you ready to play a key role in protecting and restoring Surrey’s wildlife while ensuring a financially sustainable future for nature?
For more information, please contact Katherine Anderson-Scott, Executive Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
SWT are committed to having an inclusive and diverse workplace and encourage applications from backgrounds which may be underrepresented in our sector, including people from minority ethnic backgrounds and people with disabilities. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please confirm in your application, or contact the Charisma Operations Teams separately. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.
Hours: Full time (4-day week and flexible working all considered), permanent
Location: Pirbright, Surrey / hybrid (2 days a week onsite preferred)
Closing date: 9 November 2025
Charisma will review applications on a rolling basis, so please apply without delay to avoid disappointment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with a national Children’s Charity to find their new Relationship Manager.
The organisation offers a flexible working environment, with a fully remote working pattern and salary between £35-40k dependant on experience. This role will require occasional travel for engagement activities.
As Relationship Manager you will manage high value (5-6 figure) existing partnerships with leading global brands, as well as on boarding and new business partnerships to deliver on ambitious partnership objectives, maximising income and supporting awareness for the charity. You will collaborate across departments internally to build awareness and ensure effective delivery of the Partnership objectives and targets.
Key Responsibilities:
- Contribute to the aims and objectives of partnerships through preparing, managing and delivering activity plans and income budgets in support of the Partnership plan
 - Responsible for the implementation of national, regional and local corporate partnership initiatives
 - Develop and deliver innovative approaches to achieving fundraising targets and new opportunities for employee engagement
 - Lead on designated partnerships, projects and events contributing to the Partnership plan
 - Implement and maintain excellent communications procedures with colleagues and key stakeholders across all areas of the Charity to coordinate delivery and raise awareness of partnership objectives and targets
 - Administer appropriate income/expenditure procedures, produce monthly reports and maintain accurate records of fundraising and other activity to enable evaluation and analysis
 - Represent and/or deputise for the Senior Corporate Relationship Manager as required
 - Proactively support Corporate Partnerships and colleagues in the ongoing development of activities and initiatives that will contribute the corporate team objectives. Including Support of Relationship Executives in their day to day job, providing direction, sharing experiences and providing advice and assistance as required.
 - Assist and advise others in the successful production of fundraising, communications and promotional materials for corporate partners
 
Person Specification:
- Experience of working in a demanding and profit driven corporate/business, fundraising, sales or marketing environment.
 - Managing profitable client/donor relationships within large and complex organisations/companies
 - A proven track record in implementing and managing account plans and delivering financial targets.
 - Experience of managing corporate relationships or equivalent.
 - Present oral/written communication professionally and persuasively.
 - Appreciation of equalities and diversity and how it affects this position, the organisation and supporters.
 - Understanding the corporate sector and raising funds and awareness from partnerships
 - Marketing, Business Development and Account Management
 
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
We’re recruiting for a Senior Communications Officer.
Job title: Senior Communications Officer
Location: Home-based, with monthly in-person team meetings (generally somewhere in the London-Oxford-Bristol corridor), and regular travel to London.
Contract type: 4/5 days a week (30/37.5 hours per week), permanent.
Salary: £33-34K per annum plus benefits (FTE).
Would you like to make a positive impact for rural communities across England? Would you like to help tackle rural deprivation and ensure rural areas have fairer access to essential services? Would you like to help rural communities reach their full potential?
About Us
Action with Communities in Rural England (ACRE) is the only national charity speaking up for everyone in rural areas. We champion thriving, sustainable and inclusive rural communities that have the services they need and the resources to secure equitable outcomes for everyone. We work closely with our 38 member organisations who support local communities across England. Together we campaign for change, enable local action, and improve support for people most in need. We work with government and other national partners to explore the issues affecting rural communities and identify solutions so that no one is disadvantaged by where they live.
About the Role
We are seeking an experienced and creative Senior Communications Officer to join our ambitious team. This is a new post that will play a key role in delivering our new five year strategy Rural Ambition: enabling communities to thrive. This includes a commitment to speak up more boldly for rural communities and to build new alliances to widen our reach. Reporting to the Head of Policy and Public Affairs, you will be responsible for our external communications, including telling eye-catching stories, building relationships with journalists and overseeing our digital communications. You will support our engagement with policy makers and other stakeholders, and advise and support other team members and our member organisations to promote their work and the impact they are making.
About You
You will be experienced in developing compelling stories and helping to deliver campaigns that raise awareness of low profile issues and drive change. You will enjoy having a varied role that offers the opportunity to be creative, build new connections and work with colleagues in the team and our wider network. You will be excited by our ambition to speak up more boldly for rural communities and to focus on the issues where we can make the most impact. You will be a self-starter as well as a team player, enjoy working in partnership with other organisations, and be used to delivering several projects at one time. You will have direct experience of living in a rural community or have a strong empathy with our cause.
This role is a great opportunity for a communications professional who is keen to take the next step in their career and give a voice to communities that are often forgotten. You will be joining a small, focused and energetic organisation while being part of a unique national network. If you share our vision and ambition, please get in touch.
Working at ACRE
The ACRE team is home-based. We meet together at least once a month, generally somewhere in the London-Oxford-Bristol corridor. Benefits include up to 30 days holiday, a contributory pension scheme, life cover and flexible working arrangements.
We are an equal opportunities employer and are committed to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, traditions and ways of life. Please note you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
Closing date for applications: Wednesday 19 November, at 23:59
Interviews will be held on Tuesday 25 November in Woodstock, Oxfordshire
NB: Please confirm when you make your final application that you are able to attend on this date.
Please assume that you have not been shortlisted if you have not heard from us by 24 November.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Harris Hill is delighted to be working with a leading UK charity to recruit a Digital Fundraising Manager, for a 13-month maternity cover contract, starting in January 2026. This is an exciting opportunity to join an ambitious and compassionate organisation. The role is offered as a part-time opportunity (3.5 days p/w), working from home.
Working within a dynamic Community and Events Team, this role will oversee a digital fundraising programme that currently raises over £2.1 million annually. You’ll be responsible for managing a team of three and delivering a busy calendar of digital events, driving innovation and engagement while maintaining world-class supporter experiences.
Key Responsibilities:
- Lead the strategy and delivery of the charity’s digital fundraising events.
 - Manage, motivate and develop a team of digital fundraising staff.
 - Build and optimise paid social media campaigns across key platforms.
 - Develop and deliver exceptional supporter stewardship programmes.
 - Build and manage relationships with agencies, partners and stakeholders.
 
About You:
You’ll bring proven experience in digital fundraising or similar income-generating digital roles, be a confident project manager, able to oversee multiple campaigns and meet KPIs and have strong experience with paid social media advertising and digital supporter journeys.
Are you an excellent communicator, with strong leadership and management skills? Please apply!
Contract Details:
- Start Date: 19th January 2026 (essential)
 - Duration: 13 months (until February 2027)
 - Location: Fully remote in the UK, with occasional UK travel
 - Hours: 24.5 per week. Flexible working hours, you can work these hours over 3.5, 4, or 5 days shorter days.
 - Salary: £47,107 per annum, pro-rata. Actual salary is £32,975 per annum + £218 Home Working Allowance
 
This is a fantastic opportunity to join a highly regarded, values-driven charity during an exciting period of growth and innovation.
Please apply today. The firm deadline is 9:00am, Friday 7th November 2025, however, I strongly encourage early applications, so we can have a conversation about the role, and get the best application together.
Interviews: w/c 25th November 2025 (online)
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.
Membership Manager
Duration: Temporary role, initially for 8-12 weeks
Pay: £20.00 per hour, plus £2.41 per hour holiday pay
Part-time: 20 hours per week (4-5 hours per day, 4-5 days per week)
Hybrid working, with the office based in Shipley, West Sussex
Are you a relationship-driven professional with a passion for member engagement and equestrian education?
Charity People are delighted to be supporting a national membership organisation that champions high standards in equestrian education and riding school operations. With a strong focus on safeguarding, training, and inclusive access to riding, this organisation plays a vital role in supporting riding centres across the UK.
About the Role
As Membership Manager, you'll lead a small team and be responsible for delivering excellent service to ABRS+ members. You'll manage the full membership lifecycle, from onboarding and renewals to safeguarding coordination and member communications. You'll also play a key role in promoting ABRS+ to prospective members, supporting events, and contributing to marketing and policy development.
This is a varied and hands-on role that combines customer service, administration, and strategic thinking. You'll work closely with the Chair, Trustees, and colleagues across development and training to ensure members receive timely support and access to the full range of benefits.
Key Responsibilities
- Lead membership service delivery and manage member records
 - Coordinate safeguarding training and certificate distribution
 - Promote ABRS+ benefits and grow membership
 - Organise events including the AGM, training sessions, and workshops
 - Support marketing, newsletters, and website updates
 - Liaise with affiliated bodies and support governance administration
 - Maintain policies and support the Board of Trustees
 
About You
We're looking for someone with excellent communication and organisational skills, who thrives in a collaborative environment. You'll be confident managing multiple priorities, building relationships, and delivering high-quality service. A background in membership, customer service, or charity administration would be ideal.
- Strong client relationship and customer service skills
 - IT literate (CRM, spreadsheets, email, Word)
 - Basic finance and governance knowledge
 - Experience in event coordination and policy administration
 - Passion for equestrian education or the charity sector (desirable)
 
How to Apply
Please send your CV as soon as possible, the applications will be reviewed on a rolling basis.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please let us know if you require any assistance or adjustments to ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Partnership Manager
Alton, Hampshire
(flexible/remote but with regular visits to the charity’s head office)
37.5 hours per week
Permanent
C£40,000-45,000 depending on experience
Over the last five years we have increased the number of individuals and organisation supporting the charity from 800 to more than 3,500 a year. The charity is set to build on this success and aims to continue this growth, so that we can reach more patients and provide additional support at a time when it is more critical than ever for kidney patients.
The Corporate Partnership Manager will play a key role in this growth. Our Corporate Partnership income has grown from zero in 2020 to c£2.3 million in 2025. It is a very exciting time to be joining the charity and our Fundraising team.
Primarily, you will be responsible for building engagement and driving new income via charity of the year partnerships, corporate partnerships, and employee fundraising. You will manage the Corporate Partnership Officer who is developing a growing portfolio of supporters across different sectors. You will also work closely with the Events Manager, Trust & Foundation Manager, Head of Fundraising and Director of Fundraising, Marketing & Communications as well as the wider Fundraising team to promote and support all opportunities to drive corporate income growth.
Alongside the Director of Fundraising, Marketing & Communications who takes a special interest in the charity’s Corporate Partnerships, you will be tasked with planning, implementing, and delivering the activities, programmes and processes required to grow corporate income from c£2.3m in 2025 to even greater levels over the coming years.
You will do this by stewarding the significant number of existing relationships and partnerships we already hold and maximising any opportunities that exist via our current partnerships and relationships. A key part of this role will require you to develop new opportunities and secure significant income (5-and-6 figure partnerships) through proactive engagement to and through our supporters, beneficiaries, networks, and contacts.
The right candidate will have a proven record of generating strategic partnerships that result in 5-and 6-figure corporate income, building strong and rewarding relationships, with stewardships skills that generate long term support for the charity. You will be a driven and enthusiastic fundraiser with experience of cultivating new relationships across a range of businesses and sectors.
The role will adapt and develop with the individual and offers huge potential for personal and career development.
What we offer
Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their familie:
• Flexi-time – we are flexible about start and finish times, and flexible about your location.
• Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
• Pension – you’ll be eligible for and auto-enrolled into a pension scheme.
• Health cashback plan – ability to claim back a wide variety of routine medical treatments.
• Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
• Cycle2Work scheme
• Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere and Charity Comms.
We are the UK's leading kidney patient support charity
                                


                    We are recruiting for an Individual Giving Manager to drive and deliver our ambitious fundraising strategy in order to support the work of Life. The Individual Giving Manager will create, test, monitor and evaluate appeals and campaigns, lead on Legacy (and in-memoriam) giving, lottery and raffle and other income streams associated with individual giving.
About Life:
Life is a UK charity for vulnerable women and families facing unexpected pregnancy or pregnancy loss. Life’s aim is to provide housing, care and support to vulnerable pregnant women (typically aged 16-25) who are in crisis situations, such as those facing homelessness (or at risk of), escaping abuse or other traumatic circumstances. We offer supported housing, a helpline and counselling service, and other practical and emotional support. Our services are inclusive; non-judgemental; and client-centred.
Our Values:
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal.
 - Solidarity – We’re with you and for you.
 - Community – We’re better together.
 - Charity – Doing good for one another.
 - Common good – Building a better world.
 
About You
Reporting to the Head of Fundraising, the postholder will work closely with colleagues across the Income Generation and Marketing teams to deliver on a positive donor/ supporter experience with the aim of retention of current supporters for the long-term as well as acquisition of new donors, maximising the potential of all of our supporters. It forms a central part of the overall fundraising strategy, with the ultimate aim of growing our individual giving income to increase the impact of the charity and benefit those needing support in pregnancy, pregnancy loss or in the early years of having a baby.
Information about the role:
For further information, please see the attached job description on our website.
Salary: £36,000 – £40,000 per annum
Hours: 35 hours per week
Location: Home Based with occasional travel to Head Office (Leamington Spa)
Please note that this vacancy may close earlier than the advertised closing date if a suitable candidate is found.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
 - Birthday Leave (applicable after 1 years service)
 - Extra annual leave for long term service
 - Company Pension Scheme
 - Signed member of the Menopause Workplace Pledge
 
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Soldiers' and Aviators' Scripture Readers Association (known as SASRA) is one of the longest-established Christian charities supporting the British Armed Forces. Under Royal patronage and working with over 70,000 soldiers, 30,000 RAF personnel and some 10,000 supporters of various types, we look to introduce members of the British Armed Forces to a practical experience of the Christian faith.
We are now looking for home-based Regional Managers to help us engage with the Christian public across the UK.
The main function of Regional Managers is to bring before the Christian public the work we do taking the gospel of Jesus Christ and bringing a practical experience of the Christian faith to the young people of the British Army and Royal Air Force.
The Regional Manager will present in churches, manage a team of volunteers, establish and maintain strategic partnerships across their region, lead regional projects and events, and produce and curate a wide variety of content.
The aim is to stimulate and encourage prayer, financial support and volunteering in support and furtherance of the work of SASRA, always respecting the interdenominational nature of our ministry. You will shape and grow the fundraising activities in the region and meet with supporters.
You will have excellent organisational, verbal and written communication skills. You’ll also have experience of managing and motivating individuals or groups. Critically, you will possess the spiritual endowment to promote prayer and missionary interest for the Lord's work through the Association in HM Forces.
You will be home-based, but expected to travel inside your region on a regular basis, meeting with supporters and supporting organisations that are raising funds for SASRA
You will be responsible for raising our profile among the Christian community and generating significant levels of engagement with potential supporters of SASRA (both individuals and churches)
Some aptitude for, and experience of, pastoral work is desirable.
The role comprises:
· Engaging with the Christian public and speaking in churches to raise SASRA’s profile
· Liaising and co-operating with HQ staff, Scripture Readers, Advocates, Representatives, Members, Chaplains and Commanding Officers.
· Recruiting and organising teams of volunteers
· Arranging events for local supporters
· Leading the flagship event and other projects in your region
· Maintaining good relationships with all stakeholders
· Handling money and overseeing the accounting, costing, and billing of your activities
· Visiting and supporting Scripture Readers
· Staying in touch with veterans and members
· Producing and curating written, photo and video content.
Technical Capabilities:
You'll need some basic IT skills and a familiarity with social media, but training will be provided. Good spreadsheet or project management skills would be an advantage, as would any experience with producing marketing material and/or infographics.
Personal qualities required:
· Adept bible knowledge
· Appetite for travel
· Likes people
· Enjoys advocacy
· Self-motivated, disciplined
We can offer a competitive salary and entry into our generous stakeholder pension scheme. You should expect significant amounts of travel within the U.K. and therefore you'll need a full U.K driving license. A company car can be provided at advantageous rates, if required.
We welcome applications from veterans, and there is an occupational requirement for the job holder to be an evangelical Christian
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Working within the Development and Outreach Department, (responsible for fundraising, marketing and communications) the Partnerships Team crafts and steward collaborations with companies and brands, in the UK and globally, to generate significant income, raise awareness of WDC brand and work and advocate for positive action.
The Partnerships manager:
- is responsible for developing and implementing a strategy, alongside the corporate engagement lead, to deliver an agreed annual income target, across charitable and trading activities and facilitate valuable in-kind support for WDC.
- is required to expertly research, develop, manage, and enhance relationships with new and existing partners across a diverse range of sectors.
- will be an adept communicator, capable of thinking on their feet, delivering inspiring pitches with authority and securing buy in from colleagues across WDC, and external stakeholders.
- will lead a varied and exciting area of fundraising, covering a diverse range of activities and opportunities which involves balancing the needs of WDC colleagues with external partners.
A world where every whale and dolphin is safe and free

                    The client requests no contact from agencies or media sales.
About This Job
As Marketing Assistant at sister charities, ACCT UK and CCFA, you will play a key role in planning, creating and delivering impactful marketing and communications. Working closely with the wider Development team, you will help to deliver campaigns that inspire donors, attract corporate sponsors, and tell the powerful impact stories of cadets and adult volunteers across the UK.
Essential Skills
- Highly organised
 
- Excellent communication skills both verbal and written
 
- A flair for storytelling and content creation for a variety of audiences
 
- Knowledge of digital marketing tools and channels
 
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will join a small, friendly and supportive team who believe collaboration is the key to success. By joining our team you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our London office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 9th November 2025.
Interviews will be held at Holderness House, 51-61 Clifton St, London EC2A 4DW during the week commencing Monday 24th November 2025.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergoing a Disclosure and Barring Service check. In addition, we will follow up references.
The client requests no contact from agencies or media sales.
The Charity and The Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
I am here to lead Scotty’s outreach to bereaved military families — helping more people find, trust, and access our support by creating a visible, welcoming, and engaged community.
I am accountable for:
- Developing and delivering Scotty’s Outreach strategy, aligned with the charity’s long-term vision and growth targets.
 - Leading the development of a new in-house team, ensuring strong performance, alignment, and support across all outreach activities.
 - Achieving our beneficiary reach and engagement targets, including community growth, email sign-ups & engagement, social reach, and event/webinar attendance.
 - Ensuring all outreach activity is sensitive, on-brand, and audience-focused, particularly in the context of bereavement and the military community.
 
The key responsibilities of this role are:
- Shape and deliver the Outreach strategy to engage bereaved military families across the UK, helping us to a) reach more bereaved families, and b) maintain regular engagement with those families.
 - Lead and support the development of the Outreach squad as it grows.
 - Plan and oversee delivery of digital and offline outreach activity, including social media, email marketing, website content, printed publications, and event promotion.
 - Initially take responsibility for the delivery of outreach activity (except social media) until the squad grows.
 - Ensure strong audience insight, segmentation, and tone of voice in all comms.
 - Set and report on performance metrics to the CEO, SLT, and Trustees.
 - Work closely with internal teams, especially our Service Delivery, to align comms and campaigns with our Programme goals, and to ensure we sensitively engaged with the bereaved military community.
 - Uphold the Scotty’s tone and brand across all outreach activity — adapting to the needs of a sensitive, bereaved audience.
 
The 3-month goals for this role are:
- Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
 - Finalise the Outreach strategy with the CEO, including key audience segments, platform focus, and performance metrics.
 - Begin recruitment of the Outreach Squad (Social Media Exec to start, subject to funding confirmation).
 - Produce and maintain a 90-day content and campaign plan, working closely with other teams.
 - Establish baseline data for outreach KPIs and set up regular performance reporting.
 - Picked up accountability for beneficiary marketing-related tools such as email, website, social etc.
 
The 6-month goals for this role are:
- Support the recruitment and onboarding of the Social Media Exec (TBC).
 - Have created audience journeys and set up systems (CRM) to mirror them.
 - Launch first targeted outreach campaigns focused on increasing awareness and sign-ups to services, particularly SMILES and SUPPORT programmes.
 - Begin the repositioning journey for Scotty’s brand, working alongside PR & Comms and the CEO.
 - Strengthen working relationships with Service Delivery to ensure handovers from outreach to support are smooth and consistent.
 - Launched a regular programme of beneficiary focused comms including monthly email, annual magazine, daily social content.
 
The 9-month goals for this role are:
- Demonstrate progress against outreach KPIs (e.g. increased social reach, community email sign-ups, beneficiary engagement).
 - Deliver a successful cycle of outreach to support 2+ SMILES or SUPPORT campaigns/events.
 - Complete internal and external review of what’s working in outreach — optimise content, messaging, and tactics accordingly.
 - Refine and relaunch Scotty’s beneficiary-facing email comms strategy to improve open and click-through rates.
 - Begin developing a 12-month Outreach roadmap for Year 2, including content themes, campaign ideas, and team development needs.
 
Skillset and Experiences Required:
Marked as D (Desirable) or E (Essential)
· Experience in leading marketing or engagement strategy - E
· Team leadership and people management experience - D
· Proven track record of delivering audience growth and engagement - E
· Strong understanding of digital channels (social, email, content) - E
· Experience working in a charity, community-focused or purpose-driven role - D
· Experience with campaign planning and performance reporting - E
· Ability to write and oversee content that is clear, warm, and sensitive - E
· Familiarity with bereavement support, the Armed Forces, or similar sectors - D
· Proficient in using data to inform strategy and optimise campaigns - E
· Comfortable working with autonomy and initiative in a remote environment - E
Additional Information
· The role may require occasional evening or weekend work
· Enhanced DBS check required
· Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
                
                
                
                
                
                
                
                
                
                
                
                        