Communication manager jobs in regents park, greater london

About the Role

The Cybersecurity Officer will support the Cybersecurity Manager in protecting the charity’s digital assets and ensuring compliance with internal security policies and relevant international standards. This role will assist in implementing, monitoring, and maintaining cybersecurity controls across our technology environment, and is ideal for someone early in their cybersecurity career with a strong willingness to learn and contribute to meaningful humanitarian work.

Please note this is a FTC role for 6 months 

About You

Candidate should have a Degree or diploma in Computer Science, Information Security, or related field (or equivalent experience) with Up to 2 years of experience in an IT or cybersecurity role (internships or volunteer roles considered).  Familiarity with cybersecurity principles and technologies, including antivirus, firewalls, intrusion detection/prevention systems, and access control. Basic knowledge of Microsoft 365 security stack, including Defender and Intune.  Hands-on experience with any of the following: Ubiquiti, SharePoint, Egress, or Cloudflare.

MAIN RESPONSIBILITIES

• Assist in the implementation and maintenance of cybersecurity tools and controls (e.g., 
endpoint protection, firewalls, secure email gateways, MFA, etc.).
• Monitor security alerts and reports from tools like Microsoft Defender, Bitdefender, 
WatchGuard, and Cloudflare, escalating potential incidents to the Cybersecurity 
Manager.
• Support user access management and ensure policies for identity and access control 
are followed using systems like SSO and Intune.
• Help manage and track security awareness initiatives (e.g., phishing simulations via 
SoSafe).
• Assist in vulnerability scanning and basic risk assessments across networks and 
systems.
• Contribute to incident response efforts under the guidance of the Cybersecurity 
Manager.
• Document findings, maintain logs, and support audit and compliance activities.
• Collaborate with IT and wider organisation to ensure security controls do not hinder 
mission delivery.
• Participate in routine system checks and contribute to the improvement of 
cybersecurity procedures and documentation.

SKILLS, EXPERIENCE & CANDIDATE ATTRIBUTES

Experience & Certifications/Qualifications:
• Degree or diploma in Computer Science, Information Security, or related field (or equivalent experience).
• Up to 2 years of experience in an IT or cybersecurity role (internships or volunteer roles considered).
• Familiarity with cybersecurity principles and technologies, including antivirus, firewalls, 
intrusion detection/prevention systems, and access control.
• Basic knowledge of Microsoft 365 security stack, including Defender and Intune.
• Excellent communication skills and attention to detail.
• Ability to handle confidential information with integrity.

Preferred Skills and Competencies:
• Hands-on experience with any of the following: Ubiquiti, SharePoint, Egress, or Cloudflare.
• Certifications such as CompTIA Security+, Microsoft SC-900, or equivalent.

Ethos:
• Support the mission & values of MAP.
• Support and promote diversity and equality of opportunity in the workplace.
• Represent and be an ambassador for MAP.
• Commitment to anti-discriminatory practice and equal opportunities.
• An ability to apply awareness of diversity issues to all areas of work.
• Abide by organisational policies, codes of conduct and practices.
• Commitment to upholding the rights of people facing disadvantage and discrimination.

Other desirable experience:
• Experience of not-for-profit/INGO environments
• Interest in working in the NGO/humanitarian sector and sensitivity to issues affecting Palestinian communities

Disclaimer

Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting

We are looking for someone to join the Media Trust team as a Project Coordinator on a part-time basis (3-4 days/ week). 

This position is an exciting opportunity for a Project Coordinator who is passionate about social justice and empowering charities to drive social change and enhance their impact. We are keen to hear from proactive individuals who thrive on having a varied workload, enjoy planning in-person and online events, and take pride in being well-organised and detail-oriented. 

This Project Coordinator role is a key part of our Charity Services team, providing administrative and coordination support across several of our training and mentoring programmes. 

These programmes help charities build confidence and skills in areas such as communications, digital marketing, social media, and media engagement. You’ll play a vital role in ensuring the smooth delivery of these programmes from planning to delivery.

Key Responsibilities: 

• Support the delivery of programmes, training, and events, ensuring they meet the needs of charities and community organisations 

• Lead on participant engagement, acting as the key contact for charities and coordinating with trainers, volunteers, and partners 

• Manage logistics and administration, including scheduling activities, maintaining records (Salesforce/Eventbrite), and handling contracts and invoices 

• Collaborate with the Marketing and Communications Team to keep programme information and outreach up to date 

• Support monitoring and evaluation by managing data, surveys and progress against targets 
   

What we are looking for in you 

• Passion for supporting charities, community organisations, and alignment with the values of Media Trust 

• An interest in communications, media, digital, and campaigns 

• Strong project coordination, planning, and organisational skills, with experience in organising training and events, excellent attention to detail, and the ability to prioritise and meet deadlines. 

• Confident communicator with strong interpersonal and written skills 

• Comfortable working with people, managing relationships, and speaking in front of groups 

• Skilled in using digital tools (e.g., Zoom, Eventbrite, Survey Monkey) and managing data effectively 

• Proactive, self-motivated, and flexible, with willingness to travel to central London for in-person activities 

The above job description is a guide to the work you may be required to undertake. It does not form part of your contract of employment and may change from time to time to reflect changing circumstances. 

We understand that no applicant is likely to perfectly align with every point in the job specification. If you are enthusiastic about this role, passionate about the power of media to drive positive social change and believe you can contribute to our team, we encourage you to apply. We value diverse perspectives and are committed to fostering an inclusive work environment, so don’t hesitate to showcase your unique skills and experiences and what you can bring to Media Trust. 

Working at Media Trust 

Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other in a fast-paced environment. We are looking for motivated, agile and value-driven people to join our team. In return we offer: 

• Remote working – while Media Trust does not have a physical office, we meet regularly in London for team collaboration and training, which requires occasional travel (typically 2–3 times per month). 

• 30 days annual leave plus bank holidays (pro-rated if part time)

• Flexible hours, to be agreed with line manager 

• Pension contributions 

• 2 volunteer days each year 

• Attend two Media Trust Communications courses each year at no cost to you 

Research Engagement Officer
Permanent 
Full time (34.5 hours), we are open to a conversation about how you work these hours
Home-based / Split between home and our London Office 
Salary: £39,500 - £43,500

About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role:

We’re looking for a Research Engagement Officer to support and coordinate our Cancer Clinical Research Groups—formerly the National Cancer Research Institute (NCRI) Research Groups. This is a unique opportunity to play a central role in shaping practice-changing cancer research across the UK in living with and beyond cancer, palliative and end of life care and radiotherapy.

�� What you’ll be doing

• Coordinate and support the Cancer Clinical Research Groups, facilitating meetings (virtual and in-person), communications, and collaborative activities.
• Act as the secretariat, managing logistics, agendas, minutes, and follow-ups for key research groups including Living with and Beyond Cancer, CTRad, and SPED.
• Work closely with the Research and Health Data team to align group activities with Macmillan’s strategic priorities.
• Lead on research priority setting, lived experience involvement, and grant funding processes.
• Support the dissemination of research outputs at conferences and events, and contribute to academic literature reviews and publications.

�� What you’ll bring

• Experience in medical or health research, ideally within a charity or research organisation.
• Strong project coordination and administrative skills, with the ability to manage multiple complex meetings and events.
• Confidence in taking accurate minutes of scientific discussions and managing communications with diverse stakeholders.
• A proactive, flexible, and collaborative approach, with excellent written and verbal communication skills.
• Ability to build and maintain professional networks across multi-disciplinary teams.

�� Who you’ll work with

You’ll collaborate with:

• The Centre of Clinical Expertise
• Insight and Performance teams
• Core Strategic Groups
• The UK Collaborative for Cancer Clinical Research (UKCCCR)
• The Association of Medical Research Charities (AMRC)
• And other emerging stakeholders in the cancer research landscape

Recruitment Process
Application deadline: 15th Sept 2025
First interview dates: Early October 20205 (TBC)

Royal Star & Garter are a charity that provides loving, compassionate care and support to veterans and their families, both in our Homes and through services that reach into the wider community. Following our recent merger with the Armed Forces charity Care for Veterans in Worthing, we’re looking for a skilled and motivated Fundraising Assistant.

We are looking for someone committed to making a difference to our work and interested in developing a career in fundraising. We welcome experience gained outside the charity sector and are committed to supporting learning and development in this role.

This person must be passionate about delivering high levels of personalised care to a range of donors and have the ability to communicate effectively, while maintaining attention to detail to ensure the smooth delivery of the processes behind donor engagement. You must also be flexible and confident in providing wider support across the fundraising teams within the Royal Star & Garter group.

This is a hybrid role, with two days a week at our Worthing Home to build strong relationships and gain a deeper understanding of our work. There may also be occasional visits to outside events and to Royal Star & Garter’s other Homes as needed.

Purpose of the role

- To provide excellent customer care to all donors, delivering optimum supporter journeys working effectively with the wider team within the Royal Star & Garter (RSG) group 
- To manage all associated fundraising payment processes and procedures and work effectively with finance to manage safe and effective banking and reconciliations
- To provide fundraising support across the department and locations of our services in respect of a range of activities including fundraising events
- To support the High Value Events & Corporate Manager in time bound projects as and when necessary

Supporter care

- To be proactive in enabling the supporter journey with timely communications (phone, email and letters) and clear stewardship with both existing and new donors
- Ensure effective frontline support and response for donors across a range of incoming systems
- Ensure donation processes and procedures are adhered to and executed in a timely manner, in accordance with guidelines – updating those wherever required with approval by the RSG Fundraising Officer.
 
Donations and data entry

- Ensure that the fundraising CRM database is up to date and that supporters contact and financial data is accurate, including creating new records
- Complete weekly banking and allocation tasks in accordance with the approved process, liaising with the finance department to ensure that all batched income is allocated correctly
- Data inputting on the CRM to include: regular giving, importing income from external agencies including CAF and Just Giving, processing Gift Aid and accurately storing declarations
- Filing and management of paperwork, ensuring due diligence and security measures are followed.

Fundraising & volunteer support

- To provide active support to a range of events including: managing participants, sending information, monitoring online giving pages and on the day set up and pack down
- To directly source donated items and contributors to support fundraising events including raffle/auction prizes and coordinating suppliers, stallholders and entertainers 
- Coordinate and communicate with volunteers for events and corporate volunteering days and activities, ensuring they are briefed and supported
- To support any regular mailings or email contact to supporters, assisting with the cleaning and compliance of data once an agreed annual schedule is in place regular.

Other

- To manage all aspects of incoming fundraising post and dedicated inboxes along with outgoing mailings
- Ensure general department are kept up to date including attendance at meetings within RSG group wherever possible
- To be conversant with relevant fundraising legislation and the guidelines of the 
Fundraising Regulator and the GDPR
- To undertake other duties as may be required and which are consistent with the nature of the role.

Knowledge and experience:

- Experience of working in a customer focused environment, preferably within fundraising
- Good working knowledge of CRM database
- Experience of banking processes and consistent financial reconciliation 
- Ability to manage a busy workload meeting deadlines
- Experience of working on own initiative and as part of a team
- Experience of supporting fundraising events, including logistics and on-the-day delivery (desirable)
- Experience of coordinating or working with volunteers, including corporate groups (desirable).

 Skills:

- Excellent communication skills including written (and email) and on the phone
- Excellent attention to detail with a good eye for numbers 
- Excellent general IT skills including Word & Excel
- Good relationship building skills and an ability to work across teams creating strong internal networks
- Strong organisational skills with the ability to manage multiple tasks in a live event environment
- Confidence in engaging with a range of stakeholders, including participants, local businesses, and community groups.
 
Personal characteristics should include:

- A consultative approach to solving problems
- Planning and organising; schedules activities effectively
- A positive upbeat attitude
- Effective team player
- Role model our values in all aspects of work
- Flexible and adaptable, with a willingness to work occasional evenings and weekends to support events.

We reserve the right to update and amend your job description to ensure it accurately reflects the role.

The Barbican is a multidisciplinary international arts centre in the City of London.

Across its theatres, concert halls, cinemas, galleries, business venues, public and community spaces, the Barbican showcases the most exciting artists and performers from around the world, pushing traditional artistic boundaries and helping us understand our lives in new and unexpected ways. Each year, the Centre presents hundreds of different performances, events and exhibitions that entertain and inspire millions of people, create connections, provoke debate, and reflect the world we live in.

Firmly rooted in its neighbourhood, the Barbican collaborates on projects with local communities, and supports young people and emerging talent to develop their artistic practice and access jobs in the creative industry.

Our core values are: Inclusive, Connected, Sustainable, Joyful and Daring. 

The role:

As we enter an exciting new stage of the Barbican’s life, there couldn’t be a better time to join us. Focussed firmly on the future, we’re working on ambitious plans to create better access to the arts, transforming our building and reimagining what an arts centre can be. Through our work on Equity, Diversity and Inclusion, we’ll ensure the Barbican becomes a place where everyone belongs – where creativity, enterprise, and learning coexist, and everybody can achieve their fullest potential.

About the role:

Are you passionate about building strategic, mutually rewarding partnerships that support a vibrant programme of artistic events and learning initiatives?
We’re looking for a Corporate Partnerships Manager to join our dynamic Development Team at the Barbican. This is a fantastic opportunity to manage some of our most high-profile partnerships -including Mastercard’s sponsorship of Outdoor Cinema -while playing a key role in driving new business, shaping innovative partnership offers, and securing impactful collaborations.

In this role, you will:

•    Deliver a portfolio of strategic and multifaceted corporate partnerships across the breadth of the Barbican’s programme
•    Work closely with the Senior Corporate Partnerships Manager to shape standout brand partnerships—identifying bold opportunities, leading high-level negotiations, and delivering exceptional sponsor activations.
•    Oversee the Corporate Membership scheme, ensuring our Members receive outstanding service and value, while nurturing relationships to deepen engagement and unlock future potential.
•    Take on line management and mentoring responsibilities, helping to develop and inspire the team.
This is a multifaceted and rewarding role, offering the opportunity to lead on exciting new partnerships across cinema, theatre, music, exhibitions, and learning events—helping to shape the future of cultural sponsorship at one of the UK’s leading arts centres. 
It’s also an excellent opportunity for someone looking to broaden their experience across new business and account management, while growing their leadership capabilities in a dynamic and purpose-driven environment.

We’re looking for someone with:

•    A strong track record in delivering strategic, multifaceted partnerships—ideally within the arts, culture, or wider non-profit sectors.
•    A creative, solutions-focused mindset and a flair for building compelling partnership propositions.
•    A strong track record in securing new partnership with demonstrable commercial acumen and confidence in pitching, negotiating, and relationship management.
•    Excellent communication and stakeholder engagement skills.

For full details of the role and responsibilities, please refer to the Job Description and Person Specification (JDPS).

Ready to apply?

To apply click on the 'Apply Now' button below.

Deadline for applications is 9:00 am on Monday 8th September 2025. The advert may close ahead of this date if a sufficient number of applications is reached - apply early to avoid missing out.

Please note that we are unable to accept late applications. We regret that we are unable to provide feedback on your application.

The City of London Corporation want to ensure that everyone has the opportunity to thrive in the work that we do. The City of London Corporation is currently undergoing a programme ensure that our pay and reward practices are competitive and equitable across the whole organisation – and is committed to regularly benchmarking and reviewing pay against external sectors.

As part of our commitment to increasing the diversity of staff within the Barbican we are particularly keen to encourage applications from people from groups that are currently underrepresented, including people from the Global Majority* and D/deaf and disabled people. We want to better reflect and understand the communities we exist to serve. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who would like to be considered under this scheme and who meet the minimum essential criteria for the role. Please contact us if you require reasonable adjustments as part of the application process.

*Global Majority is a collective term that refers to people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or, have been racialised as 'ethnic minorities'.

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Job Description

You’ll be part of Marie Curie’s England Policy and Public Affairs team, working closely with colleagues across our research, caring services, and innovation teams. We work collaboratively with the Ambitions Partnership - a coalition of 35 national organisations - to drive meaningful change in policy and practice for palliative and end-of-life care. Our work is underpinned by evidence, lived experience, and a commitment to tackling inequities in care.

This is your opportunity to design and manage the delivery of a new and exciting programme of work for the Ambitions National Partnership for Palliative Care and End of Life Care, working with senior NHS and statutory and voluntary sector partners. You’ll also lead an innovative Marie Curie pilot focusing on working through primary care to improve end of life care in care homes. Your expertise and evidence-led approach will help shape decisions at local, regional, and national levels - creating a more equitable system for those at the end of life.

You will be responsible for: 

• Leading delivery of the Ambitions Partnership’s new work programme - setting clear outcomes, managing budgets, and keeping activities on track.
• Developing partnerships across the health and care system, fostering collaborative relationships with diverse stakeholders.
• Enabling evidence-sharing by producing high-quality reports, briefings, and resources for policy and practice audiences.
• Managing the care homes innovation programme, ensuring learning is shared nationwide and translated into practical change.
• Designing and delivering engagement activities including workshops, seminars, and events to support policy and practice impact.

Key Criteria:

• Proven experience in designing and managing impactful programmes for policy and practice change.
• Excellent written and verbal communication skills, with the ability to present complex evidence clearly to different audiences.
• Demonstrable success in managing collaborative relationships with a diverse range of partners.
• Ability to analyse and use research evidence to influence policy and practice.
• Expertise in at least one of: palliative and end-of-life care, social care, or health from research and/or practice work.
• Knowledge of how the health and care system works, and routes to achieving change at all levels.

Additional Information

Application & Interview Process

• As part of your online application, you will be asked for a CV and supplementary information about your motivation and relevant experience. Please review both the advert and job description and outline your skills, experience and knowledge for the role.
• Close date for applications: 7 Sep 2025

Salary: £45,000 - 50,000 (+£3,500 London Allowance if applicable)

Contract: Fixed-term (3 years), full-time (35 hours a week)

Based:  Hybrid. You can work from anywhere within the UK, with regular travel to the London office as required.

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to our recruitment team.

The Philharmonia is looking to appoint an experienced and inspiring Head of Education & Community Engagement to lead on the day to day running of learning projects, with a firm focus on developing and growing this work. With a proven track record of creative leadership, innovation and producing high quality music education and community projects, successful applicants will be led by a passionate belief in the power of orchestral music to transform lives, whether as audiences or participants.

Centred around our ambition to deepen our engagement in our residencies in and out of London, this role will be responsible for the creative and strategic development and execution of both our long-established programmes (like Hear and Now, and Orchestra Unwrapped), as well as co-creating and developing new, innovative projects addressing real needs in schools and community settings. The role will have a strong direct connection with our Community Boards, the advisory bodies in our residency areas, and the Music Hubs, as partners and co-creators. Candidates should have a progressive and well-informed approach to place-based and grassroots music-making and project creation, and a strong understanding of the latest developments in the music education landscape. 

Combining a keen grasp of participant needs, with sound understanding of commissioner and funder requirements, as well as a can-do, entrepreneurial attitude, this is a great opportunity for a senior manager to progress to the next level of leadership within the sector and shape the education and community engagement programmes of a leading orchestra.

Key Responsibilities 

Strategic Planning:

• Undertake research and mapping as required to ensure that projects and programmes respond to local and regional needs and is distinctive and complementary in the context of other providers.

• Keep abreast of educational policy and practice at national and regional governmental level, ensuring that project development is aligned with current thinking and strategy.

• Develop new bespoke and innovative education and community projects in strategic partnership with local and national bodies, allied to the core work of the Orchestra.

Leadership and Management:

• Provide creative leadership and direction for the Learning and Engagement Department, reflecting and clearly articulating the Philharmonia’s vision, mission and values

• Develop and motivate the members of the Learning and Engagement Team, and as required, manage the Learning & Engagement team’s support staff, such as freelance Project Managers, animateurs and musicians

• Sustain and strengthen existing partnerships for funding and delivery with key stakeholders including other NPOs, Local Authorities, Music Education Hubs, community groups, arts organisations and venues, private and public development agencies and schools, colleges and universities.

• Represent the Orchestra on the Strategic Boards of appropriate bodies in London and residencies (for example, music hubs)

• Ensure that key national and regional stakeholders have a detailed understanding of the Orchestra’s Learning and Engagement work, as well as ensuring effective and constructive communication with artists and musicians engaged in the Philharmonia Orchestra’s Learning and Engagement Programme

• Represent the Philharmonia Orchestra at external meetings and conferences, as required, acting as an advocate and ambassador for the Orchestra. 

• Lead and manage the Safeguarding for the Orchestra, ensure that the Philharmonia Orchestra’s safeguarding policy and procedure is up to date and effectively implemented, including taking responsibility as the Philharmonia’s Designated Safeguarding Officer; ensure that all relevant staff and freelance practitioners have current DBS checks. 

Programme Management and Delivery:

• Oversee evaluations of all projects to share outcomes with stakeholders and partners and to learn lessons for developing and delivering future projects. 

• Agree and manage budgets for the Learning and Engagement Department

• Commission and oversee production of project-specific marketing materials. 

• Help to develop and support the Orchestra’s Audience Development Strategy, in close partnership with the Marketing Director. 

• Oversee all aspects of project management, planning and production of the various projects and workshops which make up the Philharmonia’s Learning Programme

• Deputise for the Director of L&E as required

Skills and Qualifications

Essential:

• Minimum five years’ experience in a relevant role

• Knowledge of the education and community learning landscape

• Experience with managing and monitoring budgets

• Experience with producing and devising large scale, education, community or participation projects

• Excellent communication skills, with a personable and approachable style

• Experience of reporting tools and data visualisation, ideally for funders

• Passion and interest for music and the arts, with an excellent understanding of orchestras and classical music repertoire

• Ability to read music and orchestral scores

• Ability to lead, mentor and train a team

• Willingness to have a hands-on attitude 

• Willingness to work unsocial hours, including evenings and weekends – must want to attend concerts and learning projects

Desirable:

• An education or community learning qualification or degree

• Experience of creating external reports and evaluations 

Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK
IRC UK is part of the IRC global network, which has its headquarters in New York and London. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

The purpose of the role

The Mass Market team’s mission is to inspire the UK public to financially support the IRC to help people impacted by conflict and disaster. The purpose of this role is to support the Director, Mass Markets by implementing the Retention strategy in order to generate long-term sustainable growth, cultivate a loyal and engaged donor base and maximise net revenue.

As Retention Marketing Manager, you will be responsible for annual operational planning and delivery across for the retention programme, including for emergency appeals. You will work closely with the Director, Mass Markets to create and manage significant annual budgets, ensuring return on investment is maximised at all times. Supported by the Retention Marketing Executive, you will oversee all campaign activity, ensuring that it meets the strategic objectives and financial goals of the department.

You will be part of a department focused on excellence, with significant opportunity to lead on change and drive impact and growth.

Key accountabilities

Strategy and planning

• Support the Director, Mass Markets in the development and delivery of the retention strategy and priorities
• Identify, scope and deliver new and innovative opportunities that advance the retention strategy
• Manage retention operational planning, including leading annual, quarterly and monthly planning sessions, defining key deliverables and ensuring all activity supports the aims of the retention strategy
• Manage the monitoring and reporting framework to track performance against strategic objectives
• Identify and brief support requirements with internal and external partners in order to maximise activity and ensure the smooth running of back-office operations
• Build, manage and distribute a detailed marketing plan (refreshed quarterly) in line with strategic priorities and objectives, ensuring activities are co-ordinated, integrated and maximised with other Mass Market UK teams.

Budget management

• Manage segments of the annual budgeting and quarterly reforecasting process, identifying opportunities for savings, additional investment, or budget reallocation
• Focus on maximising return on investment at all times, and make suggestions for contingency action as necessary to achieve budgeted income target
• Lead on tracking and reconciling retention income and expenditure budget lines, providing variance reporting to support the Director, Mass Markets regular financial reporting

Campaign management

• Oversee, plan and deliver multi-channel revenue and engagement campaigns, including emergencies, ensuring all activity is designed to inspire and engage supporters
• Oversee the design and implementation of customer journeys across all segments and products, in order to increase loyalty, average value and product holdings
• Lead the development and management of the mid-level portfolio, including regular communications, donor events, and identification and development of prospects into active donating advocates of the IRC
• Oversee work to ensure it is completed to standard, on time and within budget and act as overflow support during peak times, such as emergencies
• Work closely with equivalent team members in other national markets (i.e. Korea, Germany, Sweden, US) and the Mass Market support team to ensure all activity is coordinated and maximised

Insight, analysis and data management

• Work closely with the Analytics team to identify and manage analytics requirements and to draw actionable insights from performance data
• Oversee and sign off detailed end of campaign reports, ensuring all relevant information is documented and used to inform future activity
• Monitor day-to-day metrics, identifying and acting on performance issues and opportunities

Leadership and management

• Line manage and develop the Retention Marketing Executive(s), ensuring performance objectives are managed throughout the year and opportunities for training, development and progression are identified and prioritised
• Work closely with other team members to increase connection across Mass Markets, with the ultimate aim of developing a seamless progression for new donors and prospects into further cultivation
• Manage day-to-day relationships with external suppliers, ensuring performance is to standard and opportunities to drive value for money from existing and new suppliers are identified, and supporting with the preparation of quarterly business reviews, as required

General

• Keep up to date with the sector developments in individual giving to ensure IRC is at the forefront of fundraising developments
• Maintain an up-to-date knowledge of current legislation, best practice and industry standards and adhere to all relevant regulation including the Fundraising Regulator and ICO.
• Ensure all fundraising and marketing is ethical, effective and supporter centric
• This post may involve some travel, overnight stays and very occasional working outside core office hours, e.g. during an emergency appeal
• Undertake any other additional tasks as requested by the Director, Mass Markets

Person specification

Experience:

• Experience and understanding of Individual Giving and retention programmes, with a proven track record of successfully delivering revenue and engagement activities across multiple channels**
• Experience of line management**
• Experience and understanding of creative process and relationship with brand identity through different channels and audiences**
• Experience of operational planning and campaign management**
• Experience of working in a fast-paced, high performing team
• Experience working for a centralised, international organisation would be an advantage

Skills, Knowledge and Qualifications

• Understanding of cash and recurring revenue business models**
• Proven experience of audience and donor segmentation, analytical modelling such as LTV and use of insights to drive campaign and programme performance
• Driven and proactive with a solutions-based approach
• Excellent verbal and written English and the ability to produce high-quality reports
• Commercially minded, with the ability to balance both long-term and short-term activity and objectives
• Excellent IT skills across Microsoft Office (Word, Excel, PowerPoint and Outlook)
• Numerate with excellent data analysis and interpretation skills, ideally with understanding of analytical software such as PowerBI
• Excellent organisational skills, especially the ability to manage a complex, varied and substantial workload
• Strong interpersonal skills, with the ability to influence and negotiate with stakeholders at all levels

Language Skills: English (fluent). No other languages necessary.

Role description and core responsibilities 

The Office and IT Assistant plays a key role in the Foundation supporting a busy office, as well as providing hands on support to IT function.

This role goes beyond simply checking off tasks - It is about being confident, approachable, and unafraid to speak up when needed (yes, even with a lighthearted “Hey! Who left their mug in the sink?”).

Office Administration

· Act as first point of contact for general operational enquiries

· Manage post, deliveries and couriers for the Foundation

· Ensure that the office facilities are maintained to the highest of standards and any issues identified are escalated promptly and resolved

· Responsible for ensuring office supplies are maintained and ordered as required

· Responsible for reporting and following up with all office faults/issues to the Facilities Management Helpdesk

· Support office health and safety, including undertaking first aid and fire warden training

· Support Director of Finance and Operations and the Finance team with occasional ad hoc administration tasks as required

· Other general administrative support as required

IT Support

· Liaise with outsourced IT Support for devices setup for new and existing users

· Manage mobile phones for the Foundation

· Manage IT equipment (including Photocopier contract, AV Equipment) at the office and raise any faults with the relevant stakeholder

· Support the Business and Governance Manager with any other IT management as required

· Support Salesforce CRM Administrator with basic Salesforce administrative tasks

· Assist in the coordination of daily operational tasks and processes

· Maintain accurate records and ensure timely processing of orders, invoices, and inventory management

· Liaise with internal teams, suppliers, and customers to ensure smooth communication and operations

Relevant knowledge, experience and personal qualities 

Knowledge & experience:

· Significant office administration experience ideally with broader experience in at facilities management and IT

· Demonstrable experience dealing with stakeholders at all levels

· Strong IT skills are essential, particularly with Microsoft Office 365, Windows, macOS

· Salesforce CRM experience is desirable.

· Interest in environmental sustainability

· Charity sector experience

Personal qualities:

· A team player, flexible and able to respond positively to an ever-changing environment, prioritising work effectively

· Attention to detail with the ability to maintain an excellent level of accuracy

· Highly organised and able to help organise those around them

· A people person, able to work closely with multiple stakeholders

· Excellent communication and interpersonal skills

· Willingness to learn and develop new skills

· Self-starter and independent thinker; able to solve problems and instigate solutions.

· Shows initiative and takes responsibility for own workload

· Absolute discretion in dealing with sensitive and confidential matters

Are you a strategic and passionate legacy marketing professional ready to lead transformational change? Barnardo's is looking for a Senior Legacy Marketing Manager for a 12 month fixed term contract to shape and deliver a sector-leading legacy and in-memory giving programme. This is a unique opportunity to help secure the long-term future of our vital work with children and young people across the UK. 

Reporting to the Head of Individual Giving and Legacy Marketing, you will lead the development and implementation of Barnardo's Legacy Marketing Strategy, with a focus on growing the number of legacy pledgers and intenders, delivering exceptional stewardship, and embedding legacy giving across the organisation. 

You'll also play a key role in developing a long-term growth strategy for In Memory Giving, working closely with internal teams and external partners to deliver inspiring and engaging supporter experiences. 

 Key Responsibilities 

• Lead the development and delivery of a long-term Legacy Marketing Strategy to grow income from gifts in wills and in-memory giving. 

• Manage a team of legacy marketing professionals and oversee a budget of approximately £600k, with an income target of £240k. 

• Design and implement sector-leading stewardship journeys for legacy audiences. 

• Collaborate across fundraising, marketing, and supporter care teams to integrate legacy messaging and supporter journeys. 

• Work with internal teams and external agencies to deliver high-quality campaigns and supporter experiences. 

• Monitor trends in the legacy giving landscape and use insights to inform strategy and innovation. 

• Champion legacy giving across the organisation, building awareness and engagement internally. 

What We're Looking For 

• Proven experience in legacy marketing or a related fundraising discipline. 

• Strong strategic thinking and planning skills, with a track record of delivering growth. 

• Excellent communication and stakeholder engagement skills. 

• Experience managing budgets and working with external agencies. 

• A collaborative and proactive approach to leadership and team development. 

• Passion for Barnardo's mission and a commitment to delivering exceptional supporter experiences. 

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification and Job Description. This should be done with an understanding of the context of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Parkinson’s UK is looking for a Data Operations Support Analyst who will support business critical data operations functions within the Data Operations Team.

About the role

You’ll use your skill in SQL and your knowledge of relational databases and CRM to ensure that ETL/ELT processes operate effectively and data selections are reliably & accurately provided.

Working closely with the Data Quality & Processing Analyst and Senior Data Operations Analyst you will provide a robust service to the organisation, developing it to support stakeholders.

What you’ll do

• Understand and manage operational data flows across the organisation

• Work closely with Fundraising and other teams to deliver campaign selections and other supporting data services

• Work closely with Data Engineering to ensure robust, automated ETL processes

• Ensure that business critical processes are fully supported and have cover

• Build relationships with stakeholders and collaborate on designing and refining data flows, ingesting data using the most appropriate tools

What you’ll bring

• Experience of working with CRM data, managing data flows and ETL processes 

• Experience of delivering data selections for marketing and communications activities 

• SQL skills: 2+ year hands-on experience preferably in a CRM marketing environment

• The ability to communicate effectively to develop and maintain excellent working relationships with a wide range of stakeholders 

• Clearly communicate complex data themes with technical and non-technical colleagues

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home. You’ll be expected to attend the office at least 2 days a month, with flexibility. 

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us

Kids Matter is one of the UK’s fastest growing children’s charities.

Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The Research and Programmes Coordinator role involves:

• Overseeing administrative tasks for all research projects
• Supporting the Programme Development Team Lead in management of all research projects
• Liaising with the Support Coach team to connect with facilitators/parents for data collection e.g. supporting with the running of focus groups
• Using Kids Matter’s CRM to confidently record communication with consultants and Research Assistants
• Supporting the data gathering process for all our evaluation data including maintaining data integrity by performing regular data audits and cleaning parent data ready for the Research Assistants to analyse

About you

Are you organised with good attention to detail? Do you enjoy supporting others and having a varied workload? Can you prioritise and manage your time effectively? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?

Then we would love to hear from you!

How to apply

You can apply for the Research and Programmes Coordinator position by clicking ‘Apply via Website’ and completing a copy of our online application form.

The deadline for applications is 4pm on Monday 29th September 2025. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Manager).

Please see the job pack for more details on the role and application process.

Urban Saints equips youth leaders to disciple young people in today’s changing world. Our vision is to see every young person given the opportunity to explore faith, wherever they are.

About the Role 

The Marketing and Insights Lead will drive Urban Saints’ marketing activity and use data insights to continually improve engagement, reach, and impact across all platforms. This role combines strategic planning with live performance monitoring to ensure our communications are effective and relevant.

You'll be responsible for:

• Planning and implement integrated campaigns across email, social media, and the website.
• Supporting launches, events, training, and product sign-ups with timely, engaging content.
• Working with the Communications Coordinator, writing and editing marketing copy for emails, landing pages, and social posts.
• Monitoring and reporting on digital metrics (Website, email, social media, ad performance).
• Tracking user journeys, engagement rates, and campaign ROI.
• Running A/B testing across platforms to evaluate message, format, and timing effectiveness
• Manage paid ads campaigns (E.g. Facebook, Google, Instagram).
• Supporting platform management of tools such as Google Analytics, Hootsuite, Mailchimp, and CRM exports.
• Providing regular updates and strategic insights to the Head of Communications.

Please note, this is predominantly a remote role, but with travel as the role requires. All full-time Urban Saints employees are required to attend two team residentials per year (3 days/ 2 nights each).

About You

We’re looking for a strategic, data-savvy communicator who can lead on high-impact marketing campaigns that inspire action and deepen engagement. You’ll combine a creative mindset with analytical thinking, confident in using insights to shape campaigns and improve results.

Key Skills and Experience:

• Excellent written and verbal communication with a clear, engaging tone.
• Ability to tailor messages and content for differentaudiences and platforms.
• Confident interpreting data and using it to improve communication and engagement.
• Creative approach to problem-solving and campaign development.
• Proficiency in digital tools such as Google Analytics, Mailchimp, Hootsuite, and CRM platforms.
• Proven experience in marketing and digital analytics.
• Strong understanding of digital metrics, user journeys, and engagement funnels.
• Experience managing email, social media, and website content as part of integrated campaigns.

How to Apply

This post is subject to an Occupational Requirement that the post holder is a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010.

Please visit our website to fill out an application form.

The closing date for applications is Friday 26th September, midday. Please note, we will be actively reviewing applications ahead of the closing date and reserve the right to close applications before this date. 

Main duties

Fundraising CRM Project Leadership

• Lead the end-to-end project to replace the current CRM system, including an audit of existing data, research into CRM options, supplier selection and full onboarding and implementation.
• Manage and maintain the current Salesforce system during the review period, ensuring it remains functional, accurate, and fit for purpose while supporting the transition process.
• Act as the day-to-day lead for the CRM system within the Fundraising and Communications team, ensuring it meets team needs and supports strategic goals.

CRM and Data Management

• Maintain and improve the quality of supporter data through regular cleansing, deduplication, and tagging to ensure accuracy and GDPR compliance.
• Working with data flows and setting up integrations, ensuring the system runs smoothly on an ongoing basis, making updates, troubleshooting issues whilst maintaining data consistency.
• Work with the Finance team to support integration between the CRM and finance systems for seamless donation and income reporting.

Data Selections, Segmentation and Campaign Support

• Collaborate with the Fundraising team to perform targeted data selections for appeals, newsletters, stewardship journeys, and events.
• Develop and maintain segmentation structures and logic to support personalised supporter journeys and strategic targeting.
• Work closely with the Marketing and Communications team to provide campaign-ready data for fundraising, advocacy, and engagement activities.

Reporting and Insight

• Design, build, and maintain dashboards and reports that provide real time insight into fundraising performance, donor behaviour and campaign results.
• Create and deliver regular and ad hoc fundraising analysis to inform strategic decisions and performance tracking.
• Proactively identify opportunities to improve donor retention, upgrade journeys and lifetime value through data driven insight.

Key responsibilities

• In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
• Proactively flag any data integrity issues with Line Manager and help develop action plans as required.
• Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.
• Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
• Ensure that all The Passage’s policies and procedures are adhered to and contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
• At all times, undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage and uphold standards expected by The Fundraising Regulator.
• Undertake any other duties that may be required which are commensurate with the role.

Desired experience

• Experience of using a database to accurately enter and manage data.
• Working extensively with Fundraising CRM systems.
• Experience of working in the charity sector.
• Implementing policies and procedures.
• Running reports and analysing data.
• Understanding of data protection and GDPR principles.

Desired knowledge

• Experience of using a database to accurately enter and manage data.
• Working extensively with Fundraising CRM systems.
• Experience of working in the charity sector.
• Implementing policies and procedures.
• Running reports and analysing data.
• Understanding of data protection and GDPR principles.

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.

Apply