Communication manager jobs in watford, hertfordshire

Full time, 35 hours per week

Permanent

Grade EL, Salary £40,375.40 per annum (London-based) or
Grade EN, Salary £36,798.94 per annum (Outside London)

Number of roles: Two positions: Membership Marketing Executive and CPD Marketing Executive

Location: Euston, London / Outside London

Closing date: Monday 15 September 2025, 09:00am

Interview dates: Wednesday 24 – Friday 26 September 2025 (in-person interviews if possible).

If you're a proactive and creative marketing specialist eager to make a real difference in primary care, we want to hear from you!

The Royal College of General Practitioners (RCGP) is excited to be recruiting for two new Marketing Executive positions; each focused on a specific portfolio:

Membership Marketing Executive

The Membership portfolio plays a pivotal role in driving our growth strategy by delivering impactful, member-centric campaigns, initiatives, and activities. Our focus is on strengthening engagement, retention, and acquisition by clearly communicating the Membership Value Proposition (MVP) at every stage of the member lifecycle. Guided by a ‘member-first’ approach, we place the voices and experiences of our members at the centre of our work – ensuring that the stories we tell and the assets we create foster meaningful connections and lasting impact.

CPD Marketing Executive

The Continuing Professional Development (CPD) portfolio is vast and varied – it encompasses conferences, courses and webinars; online learning, toolkits, podcasts; practice programmes, consultancy, and journals – all designed to support primary care professionals throughout their medical careers. Our aim is to drive awareness and greater usage with the College’s learning opportunities; alongside supporting transformational change to enhance content development, brand and engagement, and digital experience.

We're the UK’s largest professional body for general practitioners (GPs), representing over 55,000 members working hard for their patients. Every day, GPs manage over 1 million consultations — and we’re here to support them, as their professional home. 

Tackling the GP workload and workforce crisis, reducing health inequalities, and responding to the climate emergency are at the forefront of the RCGP's work, underpinned by our recently launched corporate plan. As Marketing Executive, you'll join the College at a time when member acquisition and engagement has never been more crucial.

As part of a marketing team of four, you will start to make a real difference from day one. You'll plan, manage, deliver and evaluate end to end marketing campaigns that drive engagement and reinforce the value of College membership to our audiences. 

We're looking for confident and creative communicators with a sharp eye for detail – both written and verbal – and the ability to craft compelling messages across channels, particularly email, web and social. You will be adept working with various marketing tools and juggling multiple projects. You will also enjoy collaborating with teams, influencing and managing stakeholders to ensure smooth execution of plans that make a real impact.

To succeed in these roles, you will be experienced at project managing campaigns from start to finish. You'll have excellent organisation skills, strong audience-led copywriting and content creation skills. You’ll be an enthusiastic innovator, keen to apply a test, learn and optimise approach, with a passion for member engagement and professional development.

You’ll join a thriving, supportive and growing team of marketing professionals with responsibility for driving member acquisition, retention, engagement and value. Our team includes experts in digital marketing, portfolio management, and campaign delivery.

The RCGP provides a supportive culture for your own learning, with opportunities for you to stretch yourself and test out different ways of working. We value innovation, collaboration, and the wellbeing of our staff, and offer a comprehensive benefits package, including:

• 27 days’ annual leave (plus bank holidays) 

• Flexible working and hybrid options (2 days a week in office if based in London) 

• Generous pension scheme (8% employer contribution) 

• Season ticket loans, cycle scheme

• On-site gym at 30 Euston Square 

• Professional membership subscription, and more. 

If you are looking for a varied and fast-paced role, would enjoy working in a team environment and want to make a vital contribution at a critical time for the GP profession, these roles are for you. 

To apply, please read the full job description and person specification within the Candidate Pack, and click 'Quick Apply' via the RCGP Vacancies page to complete the application form. Please indicate if you'd like to be considered for both roles or a specific portfolio.

For an informal discussion about the role(s) and if you require any adjustments during the application stage, please contact the RCGP Recruitment team.

The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.

                                 ~ Building a sustainable future for general practice ~

We are looking for a creative and detail-oriented Digital Content Officer to join our Service Design and Innovation team. Reporting to the Digital Platforms Manager, you will play a key role in developing and maintaining high-quality digital content across our platforms.

This role is home-based within England & Wales, the role is full time but we will consider applications from those interested in part-time hours and/or flexible working.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

You'll work closely with service delivery teams, subject matter experts, and external partners to produce engaging, accessible content that supports victims and enhances our digital presence.

Key Responsibilities

• Commission, write, and produce digital content to support and inform service users.
• Collaborate with service delivery staff and local teams to create and roll out content.
• Maintain and update website content to improve user experience and increase self-referrals.
• Support the development and delivery of digital projects and enhancements.
• Develop SEO strategies and help manage our Google charity grant.
• Contribute to social media content and digital engagement.
• Use analytics to drive content improvements and insights.

You Will Have

• Excellent written and verbal communication skills.
• Experience editing and commissioning content for digital platforms.
• Proficiency with website content management systems.
• Strong interpersonal and collaborative skills.
• Ability to simplify complex information into plain English.
• Experience using analytics tools to measure content performance.
• Knowledge of Microsoft Office and SEO best practices.
• A commitment to equality, diversity, and safeguarding.

Key Deliverables

• Accurate and engaging digital copy for core services.
• Reviewed and improved website content.
• Compelling content for social media and digital campaigns.

Additional Information

• The role involves working with sensitive and potentially traumatic subject matter.

• Occasional travel to attend meetings will be required.

• The interview process for this role will be in two stages, including a skills assessment and a competency based interview.
• Applicants will need to be available for assessment and interview dates scheduled for 21-10-25 and 28-10-25.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Neurodiversity Lead

Salary: £26,000 - £32,000

Location: Advance Head Office in Hammersmith & Women’s centres across London, with co-location at HMP Bronzefield

Hours: 35 Hours per week

Contract: Fixed Term – March 2027

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role

This is a great chance to be a part of a service working alongside the Healthcare & Education Department within HMP Bronzefield to identify and support women who are identified as being neurodiverse or presenting with symptoms of neurodiversity and will be returning to the community. The Neurodiversity Lead will focus support on women with a neurodivergent need and improve their transition into the community, with ongoing community support; including collaborating with other healthcare professionals to develop their support plans.

The Lead will work in a multi-disciplinary way, including attending the weekly complex case meeting and/or the Safety Intervention Meeting (SIM) as appropriate, they will act as a specialist member of the wider Advance Criminal Justice Service - London team, to facilitate a pathway for women with complex needs including mental health and neurodiversity needs. The Neurodiversity Lead will accept referrals from the Advance Criminal Justice Community team and prison services, and will create a link between prison and the community, helping women to navigate support services and to positively re-integrate into their community upon release. They will co-design a person-centred support and action plan with women accessing support, enabling to support them to address their needs and any risks. The role will combine a casework- based approach, along with a signposting and advice service for the women.

The Neurodiversity Lead will be based in the community and will provide a drop-in service (1-2 day per week) in HMP Bronzefield to support women who are close to release.

A car may be desirable for this role, though not essential

About You

To be successful as the Neurodiversity Lead you will need the below experience and skills:

An excellent understanding of mental health, neurodiversity needs violence against women and girls and its links to women in the criminal justice system

You will have the ability to complete trauma informed, support and action plans in collaboration with the woman; to support in addressing their multiple and individual needs and enable them to engage with services, which will result in timely and prescribed outcomes being achieved.

You will possess excellent organisational skills, excellent communication skills and be able to work in a prison environment whilst remaining calm.

How to apply

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Interviews are taking place on a rolling basis.

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

As a key member of SCT’s Housing First team, you’ll provide tailored, person-centred support to people who have experienced homelessness and other traumatic events. Working with a small caseload (around six residents), you will build trusting, relationships that empower people to maintain their tenancies, improve their wellbeing, and take meaningful steps towards recovery. Through practical advice, emotional support, and strong advocacy, you’ll help break cycles of exclusion and create lasting change, on each person’s terms. 

Why work for us?

At CARE International UK, you’ll have the opportunity to make a real difference by using your financial and data analysis expertise to drive impactful change. As Finance Officer- Planning and Analysis, you will be at the heart of our decision-making process, turning complex data into clear insights. This is a chance to work in a dynamic, collaborative environment where innovation and continuous improvement are encouraged, and where your work will directly contribute to making our operations more effective, efficient, and sustainable.

At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.

About you

You are a highly skilled financial analyst with advanced Excel capabilities and experience using business intelligence tools. You thrive on interpreting and visualising complex data, automating processes, and creating actionable insights for both financial and non-financial colleagues. You are adept at managing multiple priorities, possess exceptional attention to detail, and are committed to data integrity. Experience in budgeting, forecasting, Internal financial Reporting and cross-system reconciliations is essential, and charity sector experience would be an advantage.

About the role

In this role, you will deliver advanced, data-driven insights that inform strategic and operational decisions across CARE International UK. You will design and maintain financial models, produce impactful reports and dashboards, and lead the automation of reporting processes to enhance efficiency. You will play a role as part of the team in annual budgeting and forecasting, cross-system reconciliations, and process improvements. Collaborating across fundraising, programmes, and support teams, you will act as a centre of expertise for analytics, supporting colleagues in best practice reporting and analysis. To succeed, you will need strong analytical and technical skills, excellent communication abilities, and a collaborative approach to problem-solving and continuous improvement.

 About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.  We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

Safeguarding

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:

- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

- appropriate criminal record checks (including a Bridger check).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.

Equality and Diversity

We are committed to Equality and value Diversity.

We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to HR.

We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.

Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK

Closing date: 14 September 2025

Interview date: 25 September 2025

Contract: Permanent
Salary: £38,889 per annum ( pro-rata £18, 944)
Hours per week: 18.75 per week
Department: Children & Young People Services
Location: 23 Monck Street, London, SW1P 2AE.
 
Are you passionate about centring lived experience in mental health work and ensuring people’s voices are heard at every level of a charity?
 
We’re looking for someone to coordinate and champion our Lived Experience Advisory Group, a vital part of how we shape services, policies, and strategy at West Central London Mind. You’ll play a key role in ensuring people with lived experience of mental health challenges are meaningfully involved across the organisation, while also finding new ways to engage young people under 18 in a safe, inclusive and ethical way.
 
This is a rewarding and hands-on role where you’ll be the bridge between people with lived experience and our senior leadership, service teams and Trustees. From running group meetings and sharing feedback across the organisation, to safeguarding participants and making sure diverse voices are represented, no two days will be the same.
 
You’ll also contribute to our wider equality, diversity and inclusion (EDI) work, including supporting the delivery of the Patient and Carer Race Equality Framework (PCREF), helping to ensure our services are shaped by those most affected by inequality and injustice.
 
You’ll be the go-to person for:

• Coordinating and promoting the Lived Experience Advisory Group, ensuring it runs smoothly and inclusively
• Supporting group members to participate safely and meaningfully, with appropriate safeguarding and GDPR procedures in place
• Working with the senior leadership team and clinical leads to embed lived experience perspectives into services, campaigns, and strategy
• Recruiting and onboarding new members to the group, in partnership with the People Team
• Ensuring under-18 voices are heard through creative, age-appropriate engagement approachesManaging administration such as agendas, minutes, service user payments, and progress reports for senior stakeholders

 
About you:
 
We’re looking for someone with experience in coordination or engagement roles, and a strong commitment to amplifying lived experience voices. You might have personal or professional experience of mental health challenges and be confident working with a wide range of people, including young people and those from marginalised backgrounds.
 
You’ll need excellent communication skills, a strong grasp of safeguarding and trauma-informed practice, and the ability to work independently while collaborating with teams across the organisation. Most of all, you’ll believe in the power of co-production and want to help shape a fairer, more inclusive mental health system.
 
About us:
 
We’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.
 
REF-223422

Youth Realities is a youth and survivor-led charity based in Barnet, addressing teenage relationship abuse through creative education and specialist, survivor-centred support.

Youth Realities aims to: 

• Reduce abuse within teenage relationships 

• Increase awareness of teenage relationship abuse through education

• Empower young people’s personal development & growth

• Provide advocacy and trusted support for young survivors

Our vision is a world where young people live free from relationship abuse and violence. Our mission is to end relationships abuse by working with young people to provide specialist spaces for prevention, intervention and healing.

We're looking for a kind, compassionate and resilient Bank Support Worker to join our Look Ahead services.

£13.85 per hour on a zero-hour contract

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Bank Support Workers may be able to work shifts from all of Look Ahead's specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care. Within Mental Health and Homelessness services they will enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. While carrying out activities Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers' welfare.

For a full job description, please visit our website.

About you:

Is customer-focused - wants to provide a great service to our customers whilst
respecting professional boundaries
Approachable
Can work well on own and also works well as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or
obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible to ensure a job is done well and supports the customers needs
Open to feedback and personal development
Thrives on change and enjoys dynamic diverse environments
Is respectful, articulate and sensitive in style of communication
Is motivated towards providing an excellent service and has a can do attitude
Enjoys social interaction and the company of others, joins in local activities to
encourage customer involvement
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Previous experience gained from providing great care or support of a vulnerable person/s or work in similar organisations would be an advantage.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Charityworks is a 12-month, talent programme where you will deliver a full time paid job in a partner charity or housing association and have the opportunity to make real social impact.

Alongside your placement, you will also take part in an acclaimed development programme recognised by the Institute of Leadership and Management; this has been designed to accelerate your career development and provide you with the skills needed to launch your career in the social sector. 

Throughout the process you’ll be supported and challenged by our programme team, an external mentor from the sector and a peer coach to help you make the most of the year. You’ll come together regularly with your fellow trainees and professionals across the sector to explore key issues affecting your work and society as a whole. Individually, you’ll explore the sector and deepen your understanding of your environment even further by producing your own enquiry and research project.

At the end of the 12-month programme you’ll have the experience and skills to kick-start your professional career in the UK social sector and beyond! 

For more information before you complete your application, take a look at our website

Key Information

Applications are now open and will close on the 31st August 2025.

Job Description

• Job Title: Charityworks Trainee

• Employer: One of our Charityworks partner organisations.  These organisations are subject to change each year but often include a range of non-profit partners from NSPCC, Guide Dogs, Barnardo’s, Christian Aid, Network Homes, Accent Housing and many more. 

• Location: Placements will take place in leading non-profit organisations across a number of locations across the UK. There will be a range of working patterns available including partly remote or blended working possibilities.

• Hours: Usually 9am - 5pm with some flexibility according to the requirements of the placement and your host organisation. 

• Contract: Fixed term, 12 months.

• Salary: The salary will meet the Living Wage as set by the Living Wage Foundation at the time of writing. This is outlined above.

Job Title: Volunteer Recruitment and Training Coordinator

Role: An entry level administrative role in the Volunteer Recruitment & Training team

The Listening Place (TLP) is an award-winning charity which provides face-to-face, compassionate and non-judgemental support for people who feel that life is no longer worth living.
We opened our first site in Pimlico in 2016, and we now have three sites with 850 active volunteers.  We will be opening our 4th site near Liverpool Street in Autumn 2025. 

This is an exciting opportunity to join the Volunteer Recruitment and Training team as a full-time coordinator.  You will provide administrative support to the team, working closely with two other coordinators, to enable us to recruit and prepare volunteers to deliver our outstanding service for suicidal people.

We are committed to welcoming everyone from all backgrounds and communities, and creating inclusive teams.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during our selection process or your ability to work with us, we'll be happy to make reasonable adjustments to enable you to perform at your best.

Core responsibilities:

· Administrative duties which support the recruitment and training process of our volunteers

· Liaise with potential volunteers, interviewers and trainers

· Arrange meetings, interviews and training events (this sometimes involves travelling between sites)

· Make room bookings

· Monitor and organise team mailboxes and calendars; respond to email and telephone enquiries

· Obtain references for potential volunteers

· Maintain office systems; responsibility for data entry and maintenance of spreadsheets and databases

· Any other duties commensurate with the role

Attributes and Skills:

Essential

· Ability to work at a fast pace whilst maintaining close attention to detail

· Excellent administrative and organisational skills

· Excellent written and verbal communication skills

· A reliable, punctual and enthusiastic team player, who can work collaboratively, build strong relationships

and demonstrate a flexible and helpful approach – willing to go the extra mile

· High level of computer proficiency, particularly with MS Office packages (Word, Excel, PowerPoint)

· Proactive and self-motivated, able to plan and prioritise workload effectively and remain calm under pressure

· Ability to act with tact and safeguard sensitive or confidential information

· Excellent time management skills

· Strong commitment to and a good understanding of TLP’s mission and values

Desirable

· Recent experience in an administrative role

· Recent experience in a volunteering environment

Hours

37.5 hours a week, Mondays to Friday, office hours, with occasional evening and weekend work to meet operational requirements.

Location

Predominantly office based at our Hammersmith Office or Liverpool Street office (once opened) with some remote working.

Reporting line

The Volunteer Recruitment and Training Coordinator will report to the Head of Volunteer Recruitment and Training.

Salary: 

£30,157 per annum (with pay award pending) plus benefits: 3% employer contribution towards pension, 25 days annual leave per annum (plus public holidays), Employee Assistance Programme, access to Medicash health insurance and critical illness cover.

Application process:

Please submit a CV and cover letter of no more than one side by Friday 5th September.
Candidates invited to interview will be asked to complete a homework task beforehand.

We're looking for a kind, compassionate and resilient Enhance Support Worker to join our Shirland West service in Westminster.

£29,057.60 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community, by providing flexible and individually tailored support.

What you'll do:

* Undertake initial and continuous assessment of needs and potential risks and agree levels of support actions and capture outcomes in Support and Risk Management files.
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Develop and maintain links with all key agencies and service providers in the local community especially the local mental health system to ensure that customers receive the best treatment available
* Lead on an area of specialism (e.g. , health and wellbeing) , build partnerships and develop internal and external opportunities for service-users in this area
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
* Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible
* Open to feedback and self-development as well as thrives on change and enjoys dynamic diverse environments.
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviours

What you'll bring:

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for the full job description.

Student Adviser

Location: Hybrid (London)
Contract type: Permanent
Hours: 35 hours a week
Salary: £34,022.09

Due to increased investment from the university we’re really excited to announce the recruitment for the role of Student Adviser.

Who we are

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfill potential; we help make it happen.

About the job

We are looking for a Student Advisor to join our Advice team, helping students navigate challenges and make the most of their time at UAL. You'll offer one-to-one and group advice on a range of academic (including appeals, academic misconduct, complaints and extenuating circumstances) and housing issues, signposting students to other useful services when needed. Sometimes you'll act as an advocate for students in university meetings or help them put together a strong case to get the outcome they're hoping for. You'll also play a big role in our outreach - running drop-ins creating resources and delivering activities to raise awareness of our services across various sites. In addition you'll contribute to service improvements, research projects as well as working with our student leaders on specific projects. It's a varied role where no two days are the same while making a real difference to students' lives.

Who we are looking for?

You'll be a great communicator who can explain complex regulations in a clear, friendly way. We're looking for someone who's approachable, empathetic, and committed to supporting students with experience giving advice or providing welfare or support services. You'll need to be organised to manage a busy caseload, staying calm under pressure and handling sensitive information with confidentiality. Knowledge of housing or academic advice is a big plus and an understanding of the issues facing students in higher education will help you hit the ground running. Most importantly, you'll be someone who genuinely cares about inclusivity and work to ensure that every student feels heard, respected and supported.

Why apply?

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.

Benefits and Perks

In return for your passion and experience, we offer:

• a summer 4-day working week - we have a four day working week during the months of July & August
• Generous holiday entitlement (up to 39 days) - 25 days holidays per year, increasing at the rate of one day per full year served after the end of your second year of employment up to a maximum of 5 days
• A three-week closure during the festive period incorporating the three UK bank holidays (Christmas Day, Boxing Day, and New Year’s Day). This is approximately 12 additional leave days.
• A six-day closure during spring incorporating the two UK bank holidays (Good Friday and Easter Monday). Therefore, closure dates are from Thursday before Good Friday to Tuesday after Bank Holiday Monday. These are 2 additional leave days.
• Birthday Leave
• 2 days of Volunteering Leave
• Religious Festival Leave (up to 2 days)
• Cycle to Work scheme, enabling significant savings on bicycle purchase
• Flexible/ hybrid working arrangements
• Access to UAL staff training courses
• NUS card discount
• Enhanced maternity leave
• Family-friendly employer
• Interest-free travel loan
• Access to an Employee Assistance Programme (EAP) offering free and totally confidential support on a range of topics, including coaching, wellbeing, legal and financial advice

How we recruit

We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process in two stages:

Part 1 (Application Form) is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for interview.

Part 2 (Equal Opportunities Monitoring and Contact Form) is personal information – so we can contact you if you are shortlisted for the interview. It also helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting.

Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities.

Job application timeline:

Closing date: 23:59pm 14th September
Intended Interview date: 7th October

REF-223489

We have an exciting opportunity for a Personal Assistant to join our Private Office team and support our three National Officers: the National President, the National Chair and the National Vice Chair.

As Personal Assistant (PA) to the National Officers, you’ll be responsible for delivering first-class executive support, managing complex schedules, coordinating high-level meetings and ensuring the smooth day-to-day running of the National Officers office within the Private Office team.

You will manage significant internal and external relationships and work closely with our Head of Private Office, Chief of Staff, Governance team and other PAs across RBL to provide coordinated and consistent support. This role will truly see you at the heart of the action, helping to drive success through your exceptional organisational skills and proactive support.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to our Head of Private Office, key responsibilities will include:

- Proactively manage the diary of the three National Officers - all appointments, meetings, and events are scheduled efficiently and in a timely manner
- Draft, review, and manage correspondence on behalf of the National Officers, ensuring a high standard of professionalism and accuracy
- Take minutes at relevant meetings, capturing key action points and following up on actions
- Arrange travel and accommodation for the National Officers as required, ensuring the details are thoroughly planned and confirmed in advance
- Undertake research tasks for the National Officers, gathering detailed information, presenting supporting facts, figures, and recommendations for implementation

You will bring extensive experience supporting to senior management level and have outstanding communication skills, able to confidently communicate and engage with a range of stakeholders. Your ability to work at pace while supporting senior leaders will be second to none and you will have highly effective planning and organisational skills. Experience working in a similar organisation advantageous, though not essential. Most importantly you will have a passion for your work and will be eager to utilise that to support the work of RBL.

 You will be contracted to our London, Haig House Hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site.

 Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.