Communication manager jobs

The Benefits Service within South East London Mind is a well-established offer of support to clients who need to access welfare benefits they are entitled to receive. The service currently provides casework support for people who need to challenge benefits decisions across the three boroughs of Bromley, Lewisham and Greenwich. There is also a cross-area team of volunteers who assist with form filling and all aspects of the assessment process.

We are looking for a Benefits Service Manager with significant experience of working within welfare benefits. You will have a good understanding of the needs of people with mental health problems and the links with welfare issues. You will take responsibility for the quality of support the team deliver to ensure it is robust and accountable. We hope to be able to extend our offer of support in the future so it will be important you have an interest in developing the service.

Applicants should have previous experience of thinking strategically to develop a service and of managing a team to deliver the support. An ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.  

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 28th September (11:59pm)

Likely interview date: Friday 10th October

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

At Imago Community, we believe in creating change together and we’re looking for a creative, confident, and people-focused Fundraising Manager to help us grow our income and inspire more people to support our work. You’ll be joining a friendly, supportive team who share ideas and work closely with colleagues across the organisation to make a positive impact.

In this varied and exciting role, you’ll take the lead on developing and delivering imaginative fundraising initiatives, events, and campaigns, both in-person and online. You’ll connect with new supporters and nurture existing relationships, building a community of people who are passionate about making a difference.

From planning engaging events and writing compelling funding applications, to exploring new digital opportunities and telling stories that inspire, you’ll play a key part in ensuring Imago can continue to deliver vital services.

We’re looking for someone who is:

• a natural relationship-builder – confident, engaging, and comfortable making the ask for support
• experienced in fundraising or a related field like charity communications, marketing or event and project management
• creative, organised, and able to manage multiple projects and deadlines
• skilled at telling stories that demonstrate impact and turning great ideas into successful fundraising initiatives
• motivated to achieve results while working collaboratively as part of a supportive team.

You’ll also need excellent written and verbal communication skills, strong IT abilities, and a commitment to compliance with fundraising regulations and GDPR. The role is based at our head office in Tunbridge Wells (moving to Lamberhurst in 2026). A Full UK Driver’s Licence and access to a car are essential as you will visit our other offices, activities and events.

If you’re excited by the idea of inspiring generosity, building lasting connections, and helping us grow our impact, we’d love to hear from you.

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement plus bank holidays

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Finance Manager

We are seeking an experienced Finance Manager to oversee day-to-day financial operations and support strategic decision making.

Position: Finance Manager
Location: Hybrid – part office-based in Kennington, London SE11, with at least one day a week in the office
Salary: £33,000 – £35,000 pro rata (depending on experience)
Hours: Part time, 21 hours per week
Contract: Permanent
Closing date: 5pm, Friday 10 October 2025
Interview dates: First round week commencing 27 October 2025, second round 4 November 2025

About the Role

As Finance Manager, you will play a key role in managing financial processes and ensuring smooth operations. You will:

• Manage the accounts receivable function ensuring that invoices are raised in a timely manner, receipts are recorded on the accounting system and in liaison with the relevant managers ensure that outstanding balances are followed up on a regular and frequent basis
• Manage the accounts payable function ensuring that invoices are paid in a timely manner and supporting line managers with coding and uploading via HubDoc as necessary. Monitor entries in HubDoc (the application used to upload invoices to Xero – the accounting system used) to ensure any failed or unpublished invoices are followed up and accurately processed
• Bank and other Balance Sheet account reconciliations
• Work closely with colleagues in the Programmes team to manage the receipt of income from charitable activities
• Liaise with the Development team and provide weekly breakdowns of grants and donations received to ensure that income can be properly recorded on the donor database
• Monitor and reconcile credit card and petty cash payments ensuring that all financial controls are adhered to
• Supporting the Finance Director with month and year end procedures and reporting

About You

We are looking for a proactive and organised individual who can work both independently and collaboratively. You will bring:

• Have a solid understanding and experience of core accounting functions, financial management and bookkeeping – ideally in the charity or not for profit sector – including managing both accounts receivable and accounts payable
• Have good Excel skills and demonstrable experience of using accounting systems (we currently use Xero)
• Have excellent organisational and prioritisation skills, accuracy and attention to detail
• Have a good understanding of the management of restricted and unrestricted funds in charities
• Possess good communication skills and the ability to work with both finance and non-finance colleagues
• Have experience of preparing schedules and documents for external audit
• Thrive in a small team and are happy to work collaboratively as well as alone on a wide range of finance tasks
• Hold an accountancy qualification (AAT or similar) or are working towards one and are committed to your own professional development through training, webinars or conferences as relevant

In Return

You will benefit from:

• 25 days annual leave (pro rata) plus public holidays and office closure between Christmas and New Year
• Contributory pension scheme with 5% employer contribution
• Enhanced maternity, paternity and adoption leave
• Employee Assistance Programme and wellbeing support
• Ongoing in-house and external training opportunities
• A flexible approach to working to support work-life balance

Other roles you may have experience of could include: Finance Officer, Management Accountant, Accounts Manager, Charity Finance Lead, Financial Controller.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Formed during Lock-down, Wells Community Network (WCN) is a newly registered charity dedicated to building a caring, resilient, and connected community in Wells and the surrounding area. We bring together volunteers, residents, and organisations to support people facing life challenges, reduce isolation, and strengthen the networks that help our community thrive.

With a generous grant from the National Lottery Community Fund, we are looking for a Manager to play a key role in our exciting journey from a volunteer-led organisation to a professionally supported charity. This is a varied and rewarding role for someone who wants to:

• Build on the strengths of what already exists in our community.

• Support and facilitate volunteers to lead projects and deliver services.

• Encourage collaboration, connection, and shared problem-solving across local groups and organisations.

• Help WCN grow and become more resilient for the future.

As our charity Manager, you’ll coordinate projects and services, support volunteers, strengthen systems and policies, and work with trustees to deliver our strategy. You’ll also play a role in fundraising, communications, and impact measurement — helping ensure WCN remains sustainable and effective as it grows.

We’re looking for someone who is:

• Passionate about people and community.

• Skilled at motivating and supporting volunteers.

• Organised, proactive, and able to manage a wide range of responsibilities.

• A strong communicator who enjoys building relationships and networks.

If you share our belief that communities thrive when volunteers, people with lived experience, and organisations work together, we’d love to hear from you.

Birmingham Cathedral is a beautiful building with a wonderful community of worshippers, volunteers and staff. We are inspired by a strong sense of social justice, a passion for supporting those who are marginalised within the city and a commitment to celebrating all that is wonderful in our diverse city and diocese. We strive for our Cathedral to be fully representative of the richly diverse communities we serve, and have an unwavering desire to share God’s love, and the good news of Jesus Christ in a spirit of service.

Birmingham Cathedral demonstrates daily its attraction as a house of prayer to the people of the city and its international visitors. Alongside daily worship, enriched by the Anglican choral tradition, the Cathedral hosts diocesan, regional and national events and is responsive to immediate community needs for celebration and lament. With growing confidence and newly refurbished Burne-Jones windows, the Cathedral has a clear vision and strategy. The Cathedral’s strategic plan focusses on three priorities: Pray, Serve and Grow and gives Birmingham Cathedral a clear sense of purpose and direction.

The Fundraising Manager will be instrumental in supporting the wider team with our fundraising efforts. They will work closely with the Senior Management Team and the External Relations department along with the wider cathedral community. The Fundraising Manager will be responsible for trust and grangt funding applications as well as identifying new potential sources of income. 

PERSON SPECIFICATION 

Essential
Experience in a Fundraising / Development role.
Demonstrable capacity to raise funds from trusts and foundations.
Exceptional communication skills, together with a confident and professional approach.
Must be self-motivated whilst understanding the importance of working as part of a team.
Sympathetic towards and supportive of the mission and values of the cathedral.
High level of administrative competence and comfortable handling and reporting on financial information.
The ability to establish and maintain good working relationships with a range of people including cathedral colleagues and external organisations.
Willingness to work flexibly, including evenings, weekends and public holidays as required.
Experience of working towards and delivering against an agreed financial target.
Empathy with the ethos of the Church of England. 
 

Finance Manager
Part-time (3–4 days per week), Fixed Term Contract – 9 months
£50,000 FTE

Are you an experienced finance professional looking for a flexible, impactful role in the not-for-profit sector? We’re working with a London-based charity to recruit a Finance Manager to support their vital mission.

The Role

Reporting to the Director of Finance, the Finance Manager will oversee the day-to-day operations of the Finance Department, ensuring strong financial controls, compliance, and accurate reporting. You’ll play a key role in supporting service delivery and organisational sustainability.

Key responsibilities include:

• Managing financial operations, reconciliations, and statutory submissions

• Supervising a Finance Administrator and overseeing payroll (via an outsourced provider)

• Preparing quarterly management accounts and supporting budget monitoring

• Managing restricted income allocations and compliance with funder agreements

• Acting as a key contributor to financial systems development and statutory audit

About You

We’re looking for someone with:

• A recognised accountancy qualification (full or part-qualified)

• At least three years’ experience in financial management, ideally within a charity or not-for-profit setting

• Strong technical skills, including Excel and statutory accounts preparation

• Excellent communication, organisational, and problem-solving abilities

• A proactive, detail-focused approach and the confidence to work independently

Experience of charity finance, systems change, or supporting organisations working with vulnerable communities would be an advantage.

Why Apply?

This is a fantastic opportunity to use your skills to make a difference in an organisation that supports children, families, and young people facing disadvantage. You’ll join a small, dedicated finance team in a values-driven, supportive environment.

Do you have a progressive, forward-thinking perspective on social care services? Are you committed to ensuring the highest quality of work for children, young people, and families every time?

We are looking for a new Programme Manager to join our team and oversee our Family Group Conference services throughout the London Boroughs of Bromley and Hackney.

ABOUT US

We are a leading UK charity delivering Family Group Conferences (FGC). Building on over 25 years of experience, we are now exploring new and innovative ways of working alongside families and communities. We are doing this at a time when the Government has set out a clear vision for Family Group Decision Making (FGDM) to become a central offer to families experiencing challenges and engaging with Children’s and Families Services. This is a pivotal moment to join our organisation and help shape the future of this work.

ABOUT THE ROLE

This role could suit two types of candidates:

• A practitioner with experience of working with children and families who wants to use their practice experience in a programme management role, or;
• An experienced programme manager with strong public sector and/or charity sector experience, who is confident working with data and is relational and collaborative with colleagues and partners.

It would be an advantage, though not essential, to have experience of Family Group Decision Making, solution-focused practice, or the children’s social care sector.

Whilst this role is a managerial role, and not day-to-day family-facing we do make space for our Programme Managers to hold a limited number of referrals each year to nurture skills and practice experience. Full practitioner training is provided for all Daybreak employees.

The role is home based with regular travel into Bromley and Hackney Local Authority offices. A successful candidate would also need to actively work in person with commissioners, external partners, and communities in and around Bromley and Hackney on a regular basis, depending on service needs. Willingness to travel to other areas, depending on service need and growth is needed.

What does a week look like for a Daybreak Programme Manager?

No two weeks are the same, but as a Programme Manager you can expect to balance a mix of operational oversight, supporting your freelancer team, and stakeholder engagement. Typical activities include:

Ensuring a quality service for families, and delivering on contract aims

• Reviewing and triaging referrals, including case discussions with referrers.
• Quality-assuring referrals and Family Plans, ensuring procedures are followed and records are kept up to date in our case management system.
• Monitoring case records to make sure Family Group Conferences are progressing appropriately, and accurate records are being kept.
• Collating and analysing performance data (KPIs), using MS Excel and other tools.
• Writing quarterly reports for commissioners, analysing service delivery, providing narratives and identifying areas for development.

Working with your freelancer team of Coordinators

• Allocating new referrals to our team of freelance Independent Coordinators.
• Engaging Coordinators in best practice discussions, providing guidance to overcoming barriers or issues.
• Acting as the first point of contact for safeguarding concerns, reviewing incident reports and escalating when required.
• Hosting in-person and online Practice Development Groups to share key messages and facilitate best practice discussions.
• Recruiting, inducting, and supporting new Coordinators - from advertising and interviews to observing practice.
• Reviewing and signing off invoices from freelance Coordinators.

Working with external stakeholders and referrers

• Building relationships with referrers such as Social Workers, through consultations and attending team meetings.
• Promoting our services to commissioners and senior managers in children’s social care, ensuring referrals are high quality whilst also raising awareness of the value of FGCs and our service.

Contributing to the wider Charity aims

• Attending Programme Manager and staff team meetings.
• Contributing ideas and expertise to strengthen processes, improve service delivery, expand our offer to families, and support Daybreak’s wider charitable goals.

DETAILS

• Salary: £36,000 - £39,000 per annum pro rata, depending on experience
• Location: The role is home based with regular travel into Bromley and Hackney Local Authority offices. There is also occasionally travel to Southampton (Head Office) for meetings and other areas, based on operational need.
• Working pattern: 30 hours per week; to discuss schedule with the successful candidate.
• We are committed to safeguarding and all posts are subject to an Enhanced DBS Check, two satisfactory references and proof of right to work in the UK.

APPLICATIONS

To apply, please download the recruitment pack and application form, below, and return to our head office email address. If you need any help with your application or have any questions about the role, please contact us via email or or phone.

CLOSING DATE: 28 SEPTEMBER 2025INTERVIEWS: 9 OCTOBER 2025, in London (1 Bow Churchyard, London EC4M 9DQ)

Lead a Community-Focused Charity as General Manager - Winchester

Location: Winchester
Salary: £35,000-£40,000 (depending on experience)
Hours: Full-time (Monday-Friday, 8:30am-4:30pm)
Contract: Permanent
Reporting to: Chair of the Board of Trustees

We are proud to be working in partnership with a long-established, impactful charity based in one of Winchester's most underserved communities. This organisation has been a vital lifeline for children, families, and vulnerable individuals since the early 1990s, offering a wide range of services that promote wellbeing, inclusion, and personal development.

From a well-regarded nursery and welcoming café to a soft play area and essential food support services, this charity is a vibrant hub of hope and transformation.

About the Role

As General Manager, you'll lead the day-to-day operations of the centre, driving strategic growth and ensuring services continue to meet the evolving needs of the local community. You'll work closely with a passionate team of staff, volunteers, and Trustees to deliver the charity's mission with energy, creativity, and compassion.

Key Responsibilities

• Lead the implementation of the Business and Strategic Plans
• Secure sustainable funding and manage budgets
• Inspire and support dedicated staff and volunteer teams
• Develop inclusive programmes based on local needs
• Build strategic partnerships and represent the charity externally
• Oversee governance, compliance, and communications

About You

We're looking for a visionary leader who's community-focused, values-driven, and ready to roll up their sleeves. You'll bring:

• Proven leadership experience within the charity sector
• Strong financial and strategic planning skills
• A track record in income generation and grant success
• Excellent communication and interpersonal abilities
• A deep understanding of charity operations and governance

Why Apply?

• Be part of a mission-driven team making real impact
• Enjoy employee discounts and free on-site parking
• Benefit from a government-approved pension scheme
• Work in a supportive, inclusive environment
• Lead a charity that's open, non-judgemental, and truly community-first

This is a hands-on, in-person role based in Winchester, with occasional evening and weekend commitments (time off in lieu provided).

An enhanced DBS check will be required.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Prospectus is delighted to be working with one of the UK’s oldest and largest independent grant-making foundations to recruit for a Head of Communications (job share, 3 days/21 hours per week) to work alongside their current Head of Communications (also 3 days).

This senior, hands-on role brings together communications, storytelling and external relationships. You’ll lead and deliver clear, values-led communications; steward their voice across channels; and help the foundation to connect with the communities they support and the people who shape the systems around them.

The successful candidate will have experience in a senior communications or engagement role. You will have demonstrable experience managing media and press engagement and will have worked with community-based organisations or underrepresented groups to shape messaging. In addition you have experience of line management and excellent stakeholder engagement skills. With a wealth of communications expertise, you will bring ideas and a strategic mindset, displaying confidence and sound judgement.

Please follow the link to the job on the Prospectus website for details on how to apply. If you have any further questions or would like to know more about this opportunity, please contact Steven Fraser at Prospectus.

Interview dates:

First Stage Interviews: Wednesday 1st October (in person)

Final Stage Interviews: Monday 6th October (virtual)

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

Location: FARA East Sheen, SW14 7DH
Type: Full-Time, 5 days per week (Tuesday - Saturday)

About Us:
FARA East Sheen is a vibrant charity retail shop that has been at the heart of our local community for over 30 years. With 40 charity shops across the UK, we are dedicated to helping disadvantaged children and young people in Romania. Join us and be part of a team that makes a real difference every day!

The Role:

We are looking for a motivated and friendly Assistant Manager to support our Shop Manager and team in the effective running of our busy shop. This role is perfect for someone who enjoys a dynamic work environment where no two days are the same. The Assistant Manager’s main role is to support the Shop Manager and the team in the effective running of the shop while maintaining high levels of service for our customers.

Key Responsibilities:

• Assisting the Shop Manager in organising and planning daily strategies
• Assisting the Shop Manager with team building
• Helping implement Company Policies and Procedures
• Networking with customers and the local community
• General admin
• Sort and prepare donations for sale
• Steam and price clothing items
• Create eye-catching shop displays
• Handle cash and operate the till
• Foster a welcoming atmosphere for customers
• Address customer queries and resolve issues
• Build connections within the local community
• Stay informed about our products and current promotions

The Candidate:

• At least 1-year experience as a Team Leader / Assistant Manager
• At least 1 year of Retail or Hospitality experience
• Excellent customer service skills
• Interpersonal and great communication skills
• Problem-solving attitude
• Organised and efficient
• Hard-working
• Positive approach
• Great at multitasking
• Lives within 45 minutes of the store
• Able to assist the team with all shop duties e.g. lifting/ handling of loads/crates/sacks

Working times:

• Shop Opening Hours: 09:30-17:30
• 8-hour shift/ 30min paid break
• 5 days per week rota (Tuesday - Saturday)

What We Offer:

• Employee Assistance Program
• Enhanced sick pay (subject to conditions)
• 28 days holiday, including bank and public holidays
• Employee discount (subject to conditions)
• A birthday day off after 2 years of employment

How to Apply:
If you are passionate about retail and want to make a difference, we would love to hear from you!

Join us at FARA East Sheen and be part of something special!

Location: Flexible / Remote (UK-based), travel required
Salary: £40,000
Contract: Full-time

About Us

We are building something unprecedented.

The Waqf Fund for Muslim Education is a groundbreaking new initiative with a bold vision: to establish the best schools, with the best teachers, providing the best education, producing the next generation of exceptional leaders, entrepreneurs, educators, and public servants.

Rooted in the Islamic tradition of Waqf (endowment), this fund will be a perpetual source of investment into the education and future of our children, empowering them to serve humanity with excellence, integrity, and purpose.

This is not just a fundraising role. This is your opportunity to help lay the foundation of an educational legacy that will echo for generations to come 

The Role

As our Fundraising Manager, you will be the driving force behind developing, launching, and delivering a dynamic fundraising strategy to secure significant and sustainable support for the Waqf Fund.

Your role will combine strategic thinking with hands-on delivery from engaging high-net-worth donors and institutional funders, to inspiring grassroots giving from communities who believe in the transformative power of education.

Key Responsibilities

• Strategy & Planning – Develop and implement a multi-year fundraising strategy aligned with the Fund’s mission and values.
• Major Donor Engagement – Identify, cultivate, and steward high-value donors and partners, building long-term, trust-based relationships.
• Community Fundraising – Mobilise grassroots support across the UK Muslim community, creating campaigns that inspire giving at every level.
• Institutional Funding – Explore and secure grants, sponsorships, and partnerships from trusts, foundations, and corporate supporters.
• Events & Campaigns – Design and deliver fundraising events, both in-person and digital, that engage and inspire.
• Waqf Awareness – Champion and educate donors on the concept of Waqf as a sustainable, faith-driven model for impact.
• Impact Reporting – Work with the leadership team to demonstrate the difference donor support is making, through compelling storytelling and data.

About You

We’re looking for someone with a rare combination of heart and hustle. You will:

• Have a proven track record in fundraising, business development, or sales, ideally in the charity or education sector.
• Understand the values and motivations of Muslim donors, with sensitivity to cultural and faith contexts.
• Be a confident communicator, able to inspire at a boardroom table and from the mosque pulpit.
• Have experience in building a fundraising function from scratch (preferred but not essential).
• Be highly organised, results-driven, and not afraid to roll up your sleeves.
• Share our vision for transforming education and believe deeply in the power of giving for lasting change.

What We Offer

• A chance to be part of a historic, first-of-its-kind initiative in Muslim education.
• The opportunity to shape and grow a pioneering fundraising programme from the ground up.
• Flexible working arrangements and a supportive, mission-driven team.
• A role where your work will leave a lasting legacy for generations.

How to Apply:
Send your CV and a covering letter outlining your passion for this role and how your experience aligns with our vision.

Senior Communications Officer
Salary: Banding Level 3 £31,000 - £35,000
Contract: Permanent / Working hours: Full time
Location: Taunton, Somerset - Opportunity for Hybrid working

As Senior Communications Officer, you will be working closely with the Head of Marketing Communications to help plan, create and deliver, with the help of specialists across teams, the Trust’s annual communication plan.

You’ll be responsible for leading communications projects, campaigns and day-to-day activities. You will be delivering creative content and marketing across a range of platforms - both digital and offline –that support the Trust’s Wilder 2030 strategy and showcases the Trust’s work. This will result in bringing nature’s story to life in order to expand the charity’s reach into new and wider audiences and bringing new supporters on board.

You will be able to think creatively, within a fast-paced environment where no day is the same, as well as be comfortable delivering key tasks and mucking in when all hands are needed on deck.

You will be comfortable with the relevant platform analytics to report on progress against agreed key performance indicators.

This senior role is for a highly creative, confident, robust and professional communications individual, who will be working closely with the Head of Marketing Communications and wider team to help plan, create and activate the Trust’s annual communication plan. 

You will:

• Deliver creative communications activities and branded digital content campaigns across the Trust’s key communications channels to increase the Trust’s reach, develop new audiences and convert initial awareness of SWT into measurable engagement/action for nature.
• Devise a plan with tactics to grow the Trust’s key communications channels and digital communities and increase engagement using engaging and dynamic content.
• Provide communications support and project management for a range of exciting projects and campaigns across the whole organisation, liaising with the internal Directorate teams to do so
• Liaise with the central Wildlife Trust (RSWT) team on national campaigns and communications.
• Track analytics and create regular reports detailing effectiveness of communications campaigns and our digital channels.
• Day to day guidance and project oversight for the wider communications team to support them to deliver a high-quality service to the wider organisation and inspire innovation and improvement in all that the team delivers.

Job Description – Key Responsibilities and Tasks

Responsibility 1: Leading Digital Channels 

• Designing and implementation of SWT’s digital and social media content plan (for both paid and organic content) with the support of the Content & Communications Officer, ensuring it complements the Trust’s overall Wilder Somerset 2030 strategic goals and objectives, marketing plans, key campaigns, engagement and fundraising activity. Driving the high performance and growth of SWT’s social channels – ensuring increasing engagement and reach.
• Working with and supporting the Content & Communications Officer to create a calendar of high-quality engaging, range of content for sharing across internal and external marketing communications channels in support of the strategic vision, ensuring consistency in terms of tone of voice, branding, messaging and frequency of communications across all key channels. The Senior Communications Officer’s social media content plan will aim to grow all SWT’s social media and digital communities and increase organic engagement.
• Expanding reach to bring new supporters on board with the Trust’s mission, to get involved with SWT’s work across the county, take action for nature, and to grow membership and income.
• Working closely with the Website & Email Lead to understand and optimise user journeys and conversions between social channels and the website, and providing support and counsel to the Website & Email Lead with regards to the delivery of impactful email campaigns to support key integrated projects, campaigns and core strategy programmes. Also providing support and guidance on ensuring the website is as effective a channel as it should be as a central destination hub for social and digital journeys.
• Liaising with the Wildlife Trust (RSWT) central office to ensure central content and advocacy campaigns are delivered as agreed on local social channels with local messaging and that the Somerset message is clear, with the use of local case studies and stories.
• With the Content & Communications Officer, and liaising with external providers where necessary, providing brand design support for communications collateral, reports, newsletters, brochures, flyers, posters and presentations. Using appropriate software (e.g., Canva, Adobe, InDesign, Illustrator, Photoshop) for a range of audiences, creating templates where appropriate for internal staff to utilise to deliver small-scale projects independently.

Responsibility 2: Marketing & PR

• Marketing opportunities including a range of channels from print, media, events to paid online adverts.
• Developing strong relationships with local and national journalists and be the lead day-to-day SWT media contact for press enquiries, with the Content & Communications Officer taking on administrative press office tasks and handling some incoming queries.
• Recommending and developing feature ideas for key publications working up ideas with colleagues across the Trust, selling in stories, and coordinating the provision of spokespeople, background information and logistics.
• Working with, and providing guidance to the Content & Communications Officer, creating and distributing targeted press releases or media alerts where appropriate, following up with key media contacts to maximise coverage and amplify SWT’s successes and impact.
• Be alert and responsive to the news agenda, keeping abreast of issues affecting the Trust and identifying PR opportunities and trends on social media that SWT can engage with, whilst also horizon planning for key contentious issues so as to provide PR support during crisis and major issues.

Responsibility 3: Project Management & Reporting

• With excellent project management and coordination skills you will work with internal stakeholders to design, coordinate and deliver bespoke plans to support a range of key projects across the year such as appeals, big events, campaigns and nature recovery projects.
• Working with the team to deliver any relevant communications training or resources to make available to staff.
• Supervising the monitoring and measurement of campaigns and their success, and reporting key KPIs to internal stakeholders on a monthly basis.
• Internal communications - updating the staff portal on Sharepoint with regards to communication assets, training and resources.
• Representing the Communications Team along with others across the Trust as part of the Trust’s project management working group, feeding back on best practice and new innovations that result in a consistent approach to project management. 

We offer fantastic benefits of working for the Somerset Wildlife Trust including:

• 7% employer pension contribution
• Life insurance
• Flexible and agile working
• Wellbeing support – Employee Assistance Program
• Diversity networks through RSWT/TWT
• Paid volunteer days
• Continuous Professional Development opportunities
• 33 days of holiday (25 + bank holidays)
• Staff social calendar and events

The opportunity to make a real and positive difference to nature, communities, and the climate

Closing date: Sunday 21 September 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Somerset Wildlife Trust have an Equality, Diversity and Inclusion Plan and are committed to continuing to improve the equality, diversity and inclusion of every aspect of our work; we know we need to engage with everyone to live our values and achieve our goals. We welcome applications from everyone and are happy to discuss any accommodations or arrangements that would make the recruitment process better for you, and the working environment should you be employed.

No agencies please.

The role

The Development Manager (Philanthropy and Fundraising) position marks an exciting new chapter at The Carers' Centre. In this pivotal role, you will lead income generation efforts for our forward-thinking local charity. You will be responsible for identifying new sources of unrestricted income, strengthening existing income streams, and building strong relationships with both new and established supporters.

Success in this role will be evaluated based on mutually agreed Key Performance Indicators (KPI’s) such as campaign engagement, donor retention and income growth.

We are seeking a visionary strategist who thrives on collaboration and is committed to helping to secure the long-term sustainability of The Carers' Centre, ensuring a brighter future for unpaid carers. As the Development Manager, you will be responsible for cultivating impactful donor relationships and building a dynamic fundraising team to drive increased donor retention and income for the charity.

About you

You will play a key role in the financial sustainability of the organisation, helping to shape the future of support for unpaid carers in BaNES. With a proven record in philanthropy and at least one other income generation activity, alongside effective management skills you’ll have the knack for crafting compelling results driven proposals that resonate with donors and funders alike. Your prowess as a skilled communicator allows you to expertly forge tailored relationships with a diverse array of stakeholders, whether in the digital platforms or face to face encounters.

As an expert in organisation, you possess the capability to conceive and deliver productive income generation strategies with finesse. Your understanding of fundraising legislation equips you with the knowledge needed to navigate the intricacies of this field. In short, you're the dynamo we need to help drive our mission forward.

About us

The Carers’ Centre is a local independent charity with a big vision! We want to live in a community where unpaid carers are fully recognised, valued, and supported. By joining The Carers’ Centre, you are joining a team dedicated to helping families across Bath and North East Somerset when they need us most.

We provide trusted information, advice, and support to unpaid carers of all ages, enabling them to maintain or improve their health and wellbeing, stay in control of their caring role, and get connected with others in a similar situation to them. In addition, we work with the wider community to improve recognition and support for unpaid carers.

We are committed to safeguarding and promoting the welfare of children/young people and vulnerable adults and expect all staff and volunteers to share this commitment. All applicants are subject to a satisfactory Disclosure and Barring Service check and at least two independent references.

We are committed to providing services that embrace diversity and promote equality of opportunity.

Why join us?

· Our small but passionate team thrives on collaboration, open communication, and celebrating impact together. We’re all in this to make the world a little better.

· We want our employees to have more control over their work/life balance, that’s why we offer flexible start and finish times, as well as the ability to enjoy our beautiful riverside office which comes with free parking, and to work from the comfort of your home.

· With work/life balance in mind and the many caring roles we know people can experience, we make sure our policies work for families.

· As a small but powerful local charity, we rely on digital innovation. You’ll use tools such as CRM systems, collaborative tools, email marketing platforms and social media analytics to engage donors and drive campaign effectiveness in partnership with the comms team.

· As well as all this, you will receive a 5% pension contribution, generous sickness pay, 25 days annual leave plus bank holidays and discounts through an employee discount scheme. In addition, you will also get an additional day of leave each year, for 5 years.

We welcome applications from all backgrounds and communities. We are committed to building a diverse team that reflects the people we serve.

Key duties and responsibilities

Main responsibilities

In line with our income generation strategy:

· Lead on the strategic planning and implementation of income generation activities to help build sustainability of The Carers’ Centre and its services for 19,600 unpaid carers across Bath and North East Somerset.

· Develop and implement a stewardship programme for donors and funders building support and securing new income for The Carers’ Centre.

· Work collaboratively with colleagues to help deliver The Carers’ Centre vision for carers.

Income generation

· Design and deliver a diverse income generation plan to support philanthropy and fundraising in line with The Carers’ Centre Strategic Plan.

· Co-produce annual philanthropy and fundraising targets and take the lead responsibility to instigate and co-ordinate the activity that will achieve them.

· Build long-lasting relationships with key local philanthropists, donors, and funders.

· Work proactively with colleagues to research, identify and scope a portfolio of compelling projects and proposals that will appeal to donors and funders.

· Work closely with communication colleagues to develop appropriate communications campaigns and activities for different supporter groups.

· Contribute towards the charity’s communications and marketing strategy ensuring fundraising is embedded.

· Develop, maintain, and implement relevant policies and procedures in line with our growth plans.

Line management

· Provide effective line management and support to direct reports to help them maximise their potential and effectiveness.

· Ensure line reports consider their own health and wellbeing.

General

· Uphold and embed our values and behavioural competencies.

Ensure you and your reports:

· Uphold and embed our values and behavioural competencies in your work

· Deliver against the agreed workplan.

· Adhere to the Carers’ Charter.

· Work within The Carers’ Centre’s policy framework.

· Ensure that you adopt good practice within the Carers Trust network.

· Take responsibility for ensuring communications are in line with GDPR and The Fundraising Regulator guidelines.

· Encourage carers to provide feedback on The Carers’ Centre services and to become actively involved in shaping future delivery.

· Work with the Carbon Champion, the Senior Leadership Team and small working group of colleagues to look for ways to reduce carbon footprint across the organisation, make cost savings on energy usage and achieve targets throughout the Carbon Footprint project

· Support the Carbon Champion by implementing environmentally friendly practices to help reduce our carbon footprint.

We are seeking a motivated, organised, and people-focused Operations and Facilities Manager. This role is central to ensuring our services and spaces operate smoothly and in line with our values.

The Operations and Facilities Manager will lead on health and safety, HR processes, service contracts and compliance. They will manage key staff, ensure strong safeguarding practices, and maintain the effective running of our facilities, systems, and procedures. The postholder will also work closely with the Chief Officer to translate our strategic priorities into well-managed action on the ground.

This is a hands-on role for someone who enjoys bringing structure and leadership to a small, passionate team in a community setting.