Communication manager jobs
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Role: Executive Assistant and Administrative Officer
Location: Home-based, with regular attendance (at least monthly) of meetings in London
Salary: £28,000 - 32,000, depending on experience
Type: Permanent, full-time, 37.5 hours per week
Responsible to: CEO
About the role
Are you a proactive, energetic and highly effective individual with great attention to detail? We’re looking for a new Executive Assistant (EA) for the CEO and the Chair of the Overcoming MS Board of Trustees as well as organisational administrative duties.
This role plays an essential role in the smooth running of the charity. With a small team and big ambitions, everyone plays an important part. Yours is to facilitate our team to work in the most effective and productive manner, using your organisational and planning skills so we can all deliver the greatest impact for people with MS.
At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone.
Job summary:
You will support the organisation across a range of administrative, organisational and governance activities. You will be comfortable working in a busy environment juggling multiple projects, as is characteristic of a small but ambitious organisation.
You will be able to demonstrate discretion and commitment, along with excellent organisation, written and verbal communication skills and will bring experience of providing director level PA/EA support. You will be able to use your own initiative to prioritise workload according to the demands of the day and learn to anticipate changes, responding professionally, adeptly and positively.
You will be expected to provide a high standard and quality of support across a range of activities and projects, being fully aware of and upholding the charity’s values, and taking responsibility for modelling these to others across the organisation and to the wider community.
Key responsibilities and duties:
The role comprises of the following key areas of responsibility:
· Executive Assistant to CEO
Provide full support to the CEO, including but not limited to:
o Overseeing the diary of the CEO, prioritising meetings and scheduling time for reading, thinking and preparing, ensuring meeting materials are to hand.
o Providing ‘right-hand’ support, undertaking research, ensuring CEO is up to date with all projects and pre-empting needs.
o Secretarial – supporting emails, creating presentations, keeping management files organised and up to date within SharePoint.
· Executive Assistant to Chair
Provide full support to the Chair in any administrative activities that relate to her role as Chair, including but not limited to:
o Overseeing calendar appointments, and ensuring the Chair is prepared for meetings.
o Providing ‘right hand’ support in communication with staff and Board, scheduling meetings and providing administrative support as required.
· Governance and administrative support to the Overcoming MS Board
Provide governance and administrative support to the Overcoming MS Board of trustees, including:
o Scheduling Board, committee and Strategy meetings and making the necessary arrangements (eg booking venues, setting up virtual meetings via Teams/ Zoom).
o Preparation of documentation for meetings including circulation of agendas, compiling Board packs for the Board of Trustees and committee meetings, taking accurate minutes and co-ordinating follow up actions.
o Supporting the Chair and CEO in the recruitment and induction of new Trustees.
o Providing administrative support for working groups, for example, making arrangements for meetings, circulating agendas and papers.
· Internal HR administrative lead
Fully supported with external expertise, to provide administrative support for the team, including:
o Advertising vacant roles, coordinating recruitment, sifting applicants, arranging interviews.
o Onboarding new starters, including references, contracts, setting up new starters on the systems, inducting starters in organisational processes.
o Supporting ongoing team development including coordinating training, staff surveys and appraisals.
o Coordinating leavers, including exit interviews, leavers forms and relevant administration.
· Internal IT administrative lead
Fully supported by our external IT agency, to provide administrative support for the team, including:
o Regular meetings with IT agency to ensure correct licenses, equipment and protections are in place.
o Coordination of hardware and software for new starters, equipment provided and returned for leavers.
· Management of Overcoming MS contact enquiries
o Regularly check the Overcoming MS contacts mailbox and manage its contents, responding or delegating to Overcoming MS team members where appropriate, and ensuring follow up is completed.
o Manage the Overcoming MS telephone number to ensure queries are dealt with efficiently.
o Draw themes from regularly occurring queries, to make sure any trends are picked up and addressed effectively.
· General organisational support
o Provide ad hoc project management support to organisational improvement projects, including supporting project team meetings, developing project plans and tracking progress.
o Travel/ meeting arrangements – arrange meetings, attendance at conferences and book rooms and making travel arrangements as necessary.
o Coordination with our outsourced storage facility.
o Policy support – maintenance of the policy tracker, coordinating the reviewing and updating of policies.
o Admin support for team meetings, oversight of the shared drive, central email lists.
o Lead relationship with our Employee Assistance Provider, including regular team reminders of services and other charity discounts.
o Proactively identify areas where improvements can help improve efficiencies, impact or wellbeing.
PERSON SPECIFICATION
Experience (Essential (E)/ Desirable (D)
· At least 5 years’ experience in a senior PA/EA role (E)
· At least 5 years’ experience in writing Board minutes, supporting Boards and committees and other governance (E)
· Experience of effective engagement with senior leaders and stakeholders, both internal and external, at all levels (E)
· Experience of the charity sector (D)
· Working understanding of an organisation with a dispersed, remote team across a wide geography (D)
· Experience of supporting strategic and improvement projects (D)
· Experience of supporting HR or IT processes (D)
Education, Knowledge & Skills (Essential (E)/ Desirable (D)
· An excellent standard of written and spoken English and ability to communicate effectively with a range of people from diverse backgrounds (E)
· Excellent interpersonal skills (E)
· Excellent organisational, prioritisation and time management skills (E)
· Conscientious, with excellent accuracy and attention to detail, delivering high quality work (E)
· Proficiency in the full Microsoft Office suite, especially Teams, Outlook, SharePoint/OneDrive (E)
· Experience of using a variety of IT packages including databases and willingness to learn new IT systems (D)
· Awareness of charitable governance principles (D)
Personal attributes
· Calm and adaptable with an ability to work within a flexible and busy environment (E)
· Able to anticipate and problem solve with high levels of tact, diplomacy, discretion and ability to demonstrate absolute respect for the confidentiality of information (E)
· Comfortable working remotely and happy to travel, as needed, for meetings (E)
· Thrives as a team player but able to work on your own initiative, with minimal supervision (E)
· Reliable, resilient, committed and self-confident (E)
· A proactive approach to your work and are able to identify opportunities and solutions (E)
· Highly committed to safeguarding vulnerable people, equality, diversity and inclusion (E)
· Fully committed to Overcoming MS’s values (E)
· Experience of working within a charity and understanding of the charity sector (D)
We're here for everyone with MS who wants to take control of their health and wellbeing.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Us
We are creating and protecting a new native forest across Warwickshire and Worcestershire. By restoring woodland, grassland, and wetland, we’re helping rare and threatened species thrive and supporting nature’s recovery in the West Midlands. The Forest is a place for wildlife to flourish and for people to find peace, connection, and community. Through long-term protection and restoration, we’re building a resilient landscape that grows stronger when nurtured together.
The Opportunity
We're looking for an enthusiastic Corporate Partnerships Fundraiser to help us grow our network of corporate supporters who share our vision of a greener future. This is a varied and rewarding role where you'll build meaningful relationships with businesses, coordinate inspiring corporate volunteering days in our beautiful woodland, and help companies make a tangible environmental impact.
Reporting to our Senior Corporate Partnerships Manager, you'll be the welcoming face of the Forest for local and regional businesses; from managing existing partnerships to identifying exciting new prospects. You will represent us at networking events and will coordinate corporate engagement activities, including our annual Midsummer Reception.
What We're Looking For
You're a natural relationship-builder with excellent communication skills and a passion for delivering outstanding stewardship and supporter care. You thrive on variety, from coordinating events to crafting compelling proposals, and you bring strong organisational skills with a proactive, can-do attitude.
What We Offer
- Hybrid working with offices where you'll be surrounded by the forest you're helping to grow
- Flexible working to ensure a work-life balance
- 28 days holiday plus bank holidays
- Contributory company pension with 4.5% employer contribution
- Health Cash Plan – get cash back on opticians, dentists and more!
- Group Income Protection Scheme – to support you if you get sick
- Employee Assistance Programme – financial, physical and mental wellbeing support
- Access to exclusive discounts from thousands of retailers
- Life Assurance at four times your basic salary
In your cover letter please explain your motivation for applying and what skills and experience you can bring to the role.
We are creating and conserving a huge broadleaf forest for the benefit of the environment, wildlife and people.



The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Area Manager to play a pivotal role in our Domestic Abuse Service in London.
Sounds great, what will I be doing?
As a senior member of Hestia's operations team, your role is pivotal in ensuring the effective delivery of the organisation's strategic objectives. You will contribute to the development of Hestia's strategic goals and annual planning processes, translating these into a comprehensive Area Plan that aligns with the organisation's values and aims. This plan should be delivered effectively across services, with a focus on continuous improvement and outcome-driven service delivery. You will be responsible for identifying opportunities to enhance service performance through a SMART annual business plan. Ensuring adherence to Hestia's policies and procedures is essential, as is contributing to their ongoing refinement. Collaboration with the New Business and Development Team is key to identifying new opportunities, supporting tender submissions, and managing the integration of new services with careful planning and capacity assessment.
Building strong partnerships with voluntary and statutory sector providers is crucial to fostering best practices and a collaborative approach to service planning. You will ensure services meet contractual and legal obligations through regular audits and robust health and safety systems. Additionally, you will work with internal teams to shape external messaging and influence decision-making at both local and central levels.Effective resource management is a core aspect of the role. You will plan and manage budgets, ensuring financial accountability and alignment with projected figures. This includes making optimal use of staff, property, equipment, and IT resources. As a leader, you will provide clear direction and support to local service managers, fostering a high-performing team culture. You'll ensure managers are equipped with up-to-date knowledge and best practices, and that staff development needs are met through structured induction and training.
Performance management is integral, with expectations and standards clearly communicated and supported through coaching and supervision. You will model person-centred, recovery-focused approaches and ensure staff are regularly supervised and performance is reviewed. Recruitment must be proactive and aligned with funding contracts, in collaboration with HR and service users. Service quality is paramount. You will ensure service users' needs and aspirations are accurately assessed and that they have a voice in shaping service delivery. Regular quality audits and performance reporting will inform strategic decisions and highlight risks and opportunities. You'll promote service user involvement and co-production, working closely with relevant teams to embed these principles.
Financial oversight includes setting annual budgets with the Directorate and Finance teams, ensuring efficient use of resources and high standards in financial and administrative processes. You will implement recommendations from safeguarding reviews and maintain accreditation standards for domestic abuse services. Housing management responsibilities include ensuring compliance with operational policies, managing rental income, voids, arrears, and maintenance. Health and safety audits and risk assessments must be conducted within organisational timeframes. You'll liaise with partners on tenancy matters and ensure accurate record-keeping and reporting. Finally, you will maintain strong communication through regular meetings with managers, ensuring alignment and accountability across all areas of responsibility.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
The ideal candidate will have a proven senior-level track record in leading and delivering recovery-focused and trauma-informed services within a dispersed organisational structure. They will demonstrate the ability to balance the demands of delivering high-quality services that meet regulatory standards while remaining financially sustainable. Extensive experience in managing operational teams and driving performance improvements is essential. Success in securing and implementing new business opportunities is a key requirement, alongside experience in managing teams across multiple sites. The role demands a strong background in organisational change and service reconfiguration, as well as business and financial planning, including oversight of significant budgets. The candidate should also have a history of designing and delivering innovative service models and managing complex contract negotiations with commissioners.
A deep understanding of housing management and experience supporting a wide range of service user needs is vital. The candidate must be passionate about Hestia's mission and capable of inspiring and motivating staff at all levels. They should be skilled in empowering teams, fostering high performance, and adapting their management style to suit different situations whether user-led or directive.
Strategic thinking is crucial, with the ability to analyse data, trends, and risks to position the organisation for success. The candidate must be able to build rapport with service users and their families, instilling confidence and trust. Establishing credibility with commissioners and external stakeholders quickly is also important.
Experience in managing domestic abuse services and overseeing local project and service managers is required. The candidate should be familiar with the strategic landscape of care and support services and understand its implications for the organisation. They must have demonstrable experience in contract management, budget oversight, and knowledge of legislation and best practices in care, health, support, and community engagement.
The ability to transform underperforming services and support staff through robust improvement plans is essential. The candidate should have extensive knowledge of supporting women and children affected by all forms of violence against women and girls (VAWG). They must be capable of managing diverse teams with varied skill sets and working independently within policy frameworks.
Strong communication skills are required, along with a high level of financial and commercial acumen. The candidate should possess a working knowledge of the legal framework for protecting vulnerable adults and children and understand the importance of outcome-focused service delivery. A solid grasp of safeguarding issues and the ability to respond appropriately is also necessary. Proficiency in administration and IT communication tools will support effective performance in this role.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Exciting opportunity for a charity sector Community Helpline Manager in Torbay
The Torbay Health and Wellbeing Voluntary Sector Network in Torbay is recruiting a full-time Manager to oversee the Torbay Community Helpline.
This post will be based in the local voluntary sector infrastructure organisation - Torbay Communities, hosts of the Community Helpline.
We are seeking an exceptional individual to lead this nationally recognised and acclaimed innovation. Torbay’s Community Helpline was established during the Covid pandemic and has since been developed by the local community into a central access point to the voluntary and community sector as a whole. Since 2021, it has also been the front door for new Adult Social Care referrals in the area through a unique partnership with the local statutory sector. Providing the best possible support to local residents the Helpline’s strapline ‘One Call – That’s All’ sums up the holistic approach. Individuals and families can access a wide range of support from food parcels to mental health support, help with isolation to debt advice etc. The Helpline links into over 100 voluntary sector organisations locally and into grassroots networks of residents offering support to each other. The Helpline has a strengths-based approach to its operations, with callers often helping others after they have received some support.
We are looking for someone who can lead this initiative into the next phase. Someone with the relevant experience who can identify the Helpline’s potential and - working with staff, volunteers, voluntary sector and statutory sector partners - deliver excellent support to our residents and develop the Helpline to meet future needs.
If you have boundless energy, a commitment to help marginalised people, a curiosity for doing things differently and a thirst to make a difference. Please apply.
Salary: £41,041 per annum.
For more information, please download an application pack from our website at Torbay Communities | Job Opportunities - click 'redirect' and you can download the application pack
To find out more about the role, please call Tracey Cabache or email Tracey Cabache - details in application pack
Please email completed applications to John Arcus - details in application pack
By 5pm on Thursday 13th November 2025
Interviews will be held across the 18th and 19th November (please keep both days free).
Please note that, unfortunately, we cannot notify applicants who are not shortlisted for interview.
The client requests no contact from agencies or media sales.
Surfers Against Sewage (SAS) is looking for someone to lead our Philanthropy & Partnerships programmes. It’s an exciting role, and an exciting time for SAS. We’re about to launch our new organisational strategy, and we’re in the final stages of implementing a new CRM (Dynamics).
We’re lucky to work with some of the most dynamic and innovative funders and partners in the UK and abroad, this role will maintain existing partnerships and develop new ones.
You’ll come into a well-established, talented and friendly team. We’re passionate about developing our people, and we’ll work with you to make you the best leader and fundraiser you can be. We’re looking for someone who has a caring and empathetic management style and enjoys coaching & mentoring their teams to help them grow and excel.
Working closely with the Director of Fundraising you’ll be responsible for developing strategies to inspire donors, and cultivating these relationships towards securing major gifts. You’ll take the lead on managing our larger Trust & Foundation & Corporate relationships, ensuring excellent relationship management to foster long term support for our work.
You’ll be a great communicator and influencer able to work effectively across the organisation, bringing together key stakeholders and working collaboratively to bring our work to life for existing and potential donors.
Working with our colleagues in Campaigns & Policy and Communities you’ll gain an excellent understanding of our work and impact and have the ability to use this information to craft compelling applications, donor materials and reports.
Underpinning your success will be a positive and proactive attitude, a solutions-oriented approach and a willingness to undertake hands on work.
- Manage a portfolio of prospects and donors with a primary focus of gifts of £100,000+
- Build excellent collaborative relationships with internal colleagues to collate information for funding proposals, impact reporting and stewardship opportunities.
- Build and develop excellent relationships with our donors
- Work with our communications team to ensure we celebrate the support of our donors appropriately
- Maximise the use of SAS engagement opportunities (Parliamentary events, volunteer conferences, beach cleans, etc.) to cultivate prospects and steward donors to an exceptional standard
- Management of income & expenditure budgets and KPI tracking mechanisms
- Leadership, line management and development of a team of 3 passionate fundraisers
- Development of strategy into detailed work plans and KPI tracking
Excellent stakeholder management skills and ability to work with, and communicate effectively and professionally with a wide range of individuals from internal colleagues, institutional leaders and external collaborators, stakeholders and donors.
An ability to assimilate complex information and translate this into compelling funding bids and impact reporting through excellent written communication skills.
A working knowledge of major gift, corporate & trust & foundation fundraising, including identification, research, solicitation and stewardship.
Experience of managing, coaching and mentoring a team to develop individuals to be the best they can be.
Our mission is to engage, inspire and unite communities to protect our oceans, rivers and lakes against sewage and plastic pollution.
The client requests no contact from agencies or media sales.
Chester Zoo is a force for nature, and so are the charity’s team and supporters who make the vital conservation work of the organisation possible! At the Chester conservation hub, they care for 37,000 animals, 523 incredible species and lead conservation projects across 19 countries worldwide. Every day, the experts work tirelessly, in Chester and across the globe, to save species and ensure nature can survive and thrive long into the future. They couldn’t do all they do without support, and this role will play a vital role in continuing to generate the vital funds to enable this work!
We are looking for a Philanthropy Manager to join this small but ambitious, growing and successful team at Chester Zoo and help drive the Major Gifts income stream forwards.
The Role
As Philanthropy Manager you will play a key role in generating funds and lead on the high value relationship strategy. Duties will include:
- Identifying and researching potential major donors and implementing plans to attract these high-value individual philanthropists
- Building and maintaining strong relationships with existing and prospective donors.
- Leading and curating exceptional engagement opportunities through events, experiences and donor visits.
- Keeping accurate records to include all communications, donor plans, pledges, proposals and gifts.
- Ensuring gift administration and recognition.
The Person
We’re looking for someone with a demonstrable experience in securing and managing philanthropic gifts from individuals and an ability to write exceptional, accurate and compelling proposals. You should come to us with experience in managing and curating events, as well as an ability to deliver high standard of supporter care. If you believe yourself to be a personable, relationship focussed individual with a passion for this fantastic cause, then we would love to hear from you!
Why Chester Zoo?
Joining the small, but mighty, fundraising team at Chester Zoo provides a unique opportunity to become part of something exciting that will save species and ensure nature can survive and thrive long into the future! Not only is the team at the Zoo passionate about the work it does, but also puts huge emphasis on creating a positive working culture that supports staff and makes them feel valued in their roles. With a fun, interactive and ever changing working environment you will also access the following benefits:
- 33 days annual leave (includes bank holidays) plus the option to buy or sell up to 5 days.
- Pension scheme with generous employer contributions up to 9%.
- Healthcare plan and employee assistance programme.
- Staff pass so you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family.
- Cycle to work scheme.
- Discounted gym membership.
- Discounts on cinema tickets, restaurants, high street shops and more via Perks.
- Subsidised staff canteen, nestled in the heart of the zoo
Please note that this role will be hybrid, based at their offices in Chester Zoo (3 days) and the rest from home. If this sounds like the type of role and charity that could suit the next phase of your career, then do get in touch. To register your interest please apply here, or for more information contact Charlie, Leanne or Jen at Charity Horizons.
Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.
Please also be aware that Charity Horizons use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
To lead charity recruitment because we’re the best at supporting individuals and organisations to achieve their ambitions and drive positive change


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set is delighted to partner with a leading membership association in their search for a Campaign Project Manager for an initial 3-month contract, with strong potential to extend to 12 months.
In this key role, you’ll manage the end-to-end delivery of high-profile, multi-stakeholder advertising campaigns, ensuring projects run smoothly, meet deadlines, and achieve strategic goals.
You’ll work closely with internal teams and external partners, leading multiple workstreams and ensuring communication and coordination across all stakeholders.
Key Responsibilities
- Define project scope, objectives, and deliverables with key stakeholders (focus on 2026 campaign planning).
- Develop and manage detailed project plans, timelines, and resources across multiple workstreams.
- Lead stakeholder meetings, track progress, and ensure alignment throughout delivery.
- Oversee budgets alongside the budget owner, ensuring projects stay on track and within scope.
- Provide regular updates and reports to senior management and key stakeholders.
- Maintain high-quality standards and accurate documentation across all project materials.
About You
- Proven experience as a Project Manager (or similar) within marketing or communications background.
- 2–4 years’ project management or coordination experience.
- Exceptional organisational skills with the ability to manage multiple priorities.
- Excellent written and verbal communication skills.
- Collaborative, proactive, and adaptable approach to stakeholder management.
- Confident using Microsoft 365 (Word, Excel, PowerPoint, Outlook).
What’s on Offer
- Initial 3-month contract with strong likelihood of extension to 12 months.
- Salary: £55,000–£65,000 (pro rata).
- Hybrid working: 2–3 days per week in the Central London office.
- Immediate start
How to Apply
Click the ‘Apply Now’ button on our website and upload your CV. Please highlight your suitability for the role and your motivation for applying.
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Ripon Cathedral is a magnificent building in the heart of the stunning rural region of North Yorkshire. It is a place of mission and worship which welcomes over 100,000 visitors every year.
The cathedral plays a key role as a major events venue and tourist attraction in the city. However, their dedicated team also work in partnership with other local charities to support the community, providing a range of educational programmes and activities.
We are looking for a Fundraising Manager to join their ambitious team, could this be you?
The Role
This new role of Fundraising Manager is a key part of the ongoing work to implement the Cathedral’s strategic plan. Reporting directly to the Chief Operating Officer, the role will be vital in securing sustainable funds to support the Cathedral’s ambitious plans for growth. Main responsibilities include:
- Creating and implementing a comprehensive fundraising strategy
- Leading and developing the existing Patrons Programme
- Developing a pipeline to secure grant funding from trusts and foundations
- Introducing and leading a new culture of legacy giving
- Increasing the average donation per visitor and growing individual giving
The Person
We are looking for someone with a proven track record in developing and implementing successful fundraising strategies that deliver financial growth. You should be experienced in working to targets and managing budgets and possess a sound knowledge of fundraising regulations and legislation and GDPR.
We are looking for someone with exceptional communication skills and the ability to build strong relationships with a variety of stakeholders. You should also be able to write compelling communications, including applications and proposals.
Previous line management experience is desirable, but most importantly, you should be collaborative, ambitious, and resilient, ready to drive projects forward. This is a diverse role with huge potential to build on historic success and shape the future of Ripon Cathedral!
Why Ripon Cathedral?
Ripon Cathedral has a rich history stretching back almost fourteen centuries. Its development and growth over the last decade have been remarkable, and there are ambitious plans for the future.
The team is forward-thinking and committed to a wide variety of projects, from installing solar panels on the Cathedral roof to continuing to support the excellent Cathedral Choir and providing opportunities for young people to benefit from musical training.
This is an opportunity to join a team that is friendly, collaborative, and aspirational.
The Cathedral offers a generous holiday allowance and a range of other benefits, including staff discounts.
If this sounds like the type of role and charity that could suit the next phase of your career, then please get in touch. To register your interest please apply here, or for more information contact Charlie, Leanne or Jen at Charity Horizons.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
To lead charity recruitment because we’re the best at supporting individuals and organisations to achieve their ambitions and drive positive change


Supporter Experience Manager
Permanent, Full Time. Hybrid working (You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.)
Location: This role can be based in Cardiff, Edinburgh, London, or Warrington
Salary: £48,576 for Cardiff, Edinburgh, or Warrington. £53,549 for London (inclusive of London allowance)
If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
About the role
At Christian Aid, we believe lasting change happens when people work together for justice. Our supporters are at the heart of that change and we’re now looking for a Supporter Experience Manager to shape how thousands of people connect with our mission.
This is a unique opportunity to design and deliver Christian Aid’s first unified supporter journey framework, creating seamless, inspiring experiences that drive engagement, giving, and long-term loyalty.
Reporting to the Head of Public Fundraising, but working across the wider department and beyond, this role will:
- Lead our first Supporter Experience Strategy, uniting teams across the organisation.
- Map, refine, and innovate supporter journeys, identifying opportunities for deeper connection.
- Harness data and supporter insights to drive evidence-based decisions.
- Foster innovation, testing new technologies and approaches to enhance engagement.
- Train and equip teams to deliver consistently excellent supporter experiences.
About you
In addition to a passion for Supporter Experience, some of the essential skills and experience we’re looking for are:
- Significant experience in a supporter experience role or delivering journey strategy.
- A track record creating and delivering multichannel communications.
- Strong data and analytical skills to refine approaches and measure success.
- Excellent collaboration, influencing, and project management abilities.
Experience with CRM systems, matrix management, KPI measurement or leading change initiatives is desirable, but most importantly, you’ll have a supporter-first mindset and the drive to inspire meaningful connections. You’ll also be committed to Christian Aid’s vision to see a world where everyone can live a full life free from poverty and injustice.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos, and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
About the role ofHead of Principal Donors
As Head of Principal Donors, you will lead and manage the Foundation’s philanthropy programme, working closely with our senior leadership team and our founder to personally cultivate and steward the Foundation’s principal donors. This includes overseeing our recently formed Accelerate Circle – a select group of visionary philanthropists who help drive the Foundation’s fundraising through their networks.
In this role you will:
- Develop and deliver the Foundation’s philanthropy strategy, playing an active
leadership role in the successful delivery of income growth from UHNWI and
HNWIs - Develop the Accelerate Circle of patrons and deliver a solicitation strategy to
expand membership and grow our community of donors and supporters - Provide exceptional stewardship to existing donors and cultivate new donors
- Work closely with our founder and their office to design, plan and deliver highROI engagement such as income-generating dinners or paid speeches
- With the Director Fundraising and Communications, develop annual plans and
budgets, along with longer term forecasts for income from individuals - Work proactively with our Communications and Programmes teams to identify
and create funded or high-return opportunities to gain visibility in key markets - Support staff to deliver and, where appropriate, lead on fundraising and
cultivation events and donor trips - In consultation with the Director, lead on financial reporting for philanthropy
income, advising on risks and opportunities, producing regular reports of
income against plans and forecasts, and monitoring day to day income tracking
Our ideal candidate is:
- Experienced in cultivating and stewarding high-net-worth individual donors – with a proven track record of securing six or seven figure donations
- Capable of developing and delivering a successful philanthropy strategy
- Comfortable and experienced working with high profile individuals and senior volunteers including managing development boards, giving circles or other forms of peer-to-peer fundraising approaches
- Excellent at managing relationships and able to successfully influence people at all levels with clear and persuasive communication
We work with partners to eliminate barriers to entrepreneurship for women, enabling global economic gender justice.



This role is responsible for managing the effective functioning of the Aga Khan Centre to provide safe, efficient, secure, legally compliant and environmentally friendly spaces for residents, employees, students and visitors.
Leading a small team, the Facilities and Operations Manager will be responsible for providing a seamless support service to manage and deliver high quality proactive and reactive maintenance to a standard which is in accordance with the nature of the Aga Khan Centre and provides value for money. The role covers all aspects of repairs & maintenance including plumbing, air conditioning, electrics, building fabric, health & safety and emergency support and requires the postholder to be hands on, supporting the maintenance team with technical support, knowledge & coordination as well as executing PPM plans, managing contractors and overseeing and inspecting works.
AKC Building Operations
• Oversee and manage the teams responsible for the reception, security and cleaning.
• To prepare and keep up to date the Facilities Management (FM) Plan for AKC and the approach taken for each ‘hard’ and ‘soft’ FM service, including planned preventative maintenance and lifecycle replacements, ensuring that a suitable, safe, high-quality operating environment is provided.
• To act as a point of contact for technical support in order to reduce supplier callouts and ensure the correct supplier is allocated to resolve the problem, after issues have been looked at in-house first.
• To manage, plan and monitor the day-to-day repairs and maintenance activities of the building management team, ensuring works are completed on time, to the highest quality and in line with the approved FM plan.
• To coordinate and manage activities of suppliers working in and around AKC including checking and approving completed work, ensuring it is on budget, within agreed timescales and to the quality required.
• To act on defects highlighted in suppliers’ reports and ensure resolution following up on any unresolved issues that could affect plant or equipment performance and safety.
• To ensure the AKC maintenance reporting system is updated with work carried out and outstanding tasks. • To ensure maintenance supplies, spares and stock levels are monitored and supplies are always available. • To receive, review, store and respond to suppliers’ reports, i.e. lifts, eye bolts, water sampling, lighting protection, etc. and supply a level of technical advice to ensure compliance with the relevant legislation.
• To maintain and review equipment asset registers and update accordingly.
• Responsible for the Health and Safety policy for AKC and liaising with outsourced consultants to ensure that AKC is compliant and required checks are carried out.
• To maintain all maintenance and H&S documents, registers and systems at all times and act as knowledge-holder on behalf of AKF(UK) for Operation Manuals, as-built drawings, maintenance records, licences and operating certificates related to AKC.
• Working in conjunction with the AKC IT team and external providers be responsible for the operation and maintenance of the core building services systems including for FM, Room Booking and Security.
• To adhere to the AKC environmental policy promoting and driving energy & water saving initiatives as well as recycling initiatives at all times.
• Plan and implement minor projects to optimize space utilisation within AKC. Participate as a key stakeholder in major projects.
• Support the relationships with the tenants of the AKC retail units.
• Ensure that the gardens embedded within the AKC, and the surrounding grounds and gardens are properly cared for and landscaped.
• Liaise with the Estate Landlord and their agents regarding estate management, central services, infrastructure and security issues and maintenance of the public realm around AKC
• Liaise with other building managers on the KX Estate and maintain good neighbourly relations.
• Respond to emergency situations or other urgent issues involving AKC.
AKC Building Administration
• To prepare an annual operational plan and budget for the AKC building management team.
• To provide commentary and analysis for the monthly building management finance report and work with the Property Finance Manager to ensure that there is an up to date forecast at all times.
• To lead any supplier procurement processes related to building management.
• Monitor and approve all building management supplier invoices and staff expenses for payment in line with approved budgets. Seek additional approvals for unbudgeted or excess expenditure.
• To ensure that safeguarding processes are embedded into all building management operations, all building management supplier contracts and the building management policies and processes.
• To routinely review standards of service and ensure best practices are being followed and to benchmark the costs of AKC building management against equivalent buildings to assess and demonstrate value for money.
• Manage and maintain the SLA standards, KPIs and targets for the AKC building management team.
• To own the AKC building management risk register ensuring that it is up to date at all times.
• To attend the AKF(UK) Property Committee meetings
• Work flexibly in terms of working hours to support and accommodate events and incidents outside of regular working hours.
• To ensure all tasks from the Security Audit are completed promptly, while maintaining up to date policies including the Critical Incident Plan and Office Security Plan
AKC Events
• To ensure that the building management team support the events management team with all large and complex events, including organising facilities for car parking, traffic control, security, first aid, and hospitality.
• To ensure that the building management team supports the dismantling and removal of the event materials and clearing the venue efficiently.
People Management
• Help the AKF(UK) CEO and Senior Management Team promote an organisational culture of teamwork and service, high-quality, transparency and accountability, innovation, and inclusiveness.
• Supervise, coach and mentor building management staff, building a highly skilled and motivated team demonstrating best practice in the sector and exemplifying AKF (UK) values and behaviours.
• Oversee and set annual performance objectives and evaluate performance in accordance with the AKF (UK)’s staff performance management procedures.
• Identify staff with potential for advancement and, as part of succession planning, contribute to their development.
• Build a culture throughout the building management team of continuous improvement, in which staff are cognizant of and influence the broader learning agenda alongside delivery objectives.
Carry out any other duties as assigned by the Head of Kings Cross Properties.
Qualifications
• A degree in Facilities Management or similar qualification would be an advantage.
Experience
• Experience of staff management
• Experience of managing third-party contractors
• Experience in managing complex mechanical, electrical and plumbing systems
• Experience of managing planned preventative maintenance for hard and soft services
• Experience of working in a complex, multi-stakeholder environment
• Experience in planning programmes of work for maintenance in accordance with the buildings requirements and identifying gaps in the maintenance strategy.
• Experience of identifying trends and developing/implementing management reports.
• Experience in a similar field e.g. school, university or charity.
Skills
• Good interpersonal, customer care and liaison with a wide range of stakeholders
• Ability to explain technical issues to non-technical personnel.
• Ability to work both strategically and operationally.
• Ability to successfully manage time, plans and other related tasks.
• Ability to continuously meet targets and surpass expectations.
• Ability to lead, inspire and motivate a team to meet objectives.
• Excellent written and verbal communication skills in English.
• Good presentation skills.
• Excellent communication skills and able to communicate with internal and external customers.
• Commercially aware with good negotiating skills.
• Excellent client facing skills with the confidence to deal with people at all levels.
• Capable of working independently and collaboratively as part of a wider team.
• Good numeracy and presentation skills.
• Self-motivated, action-focused and with a proactive approach.
• Ability to always maintain a professional appearance and approach.
• Proven ability to deal with change.
Application Details:
• Must have right to work in the UK.
• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.
The client requests no contact from agencies or media sales.
About This Job
As Marketing Assistant at sister charities, ACCT UK and CCFA, you will play a key role in planning, creating and delivering impactful marketing and communications. Working closely with the wider Development team, you will help to deliver campaigns that inspire donors, attract corporate sponsors, and tell the powerful impact stories of cadets and adult volunteers across the UK.
Essential Skills
- Highly organised
- Excellent communication skills both verbal and written
- A flair for storytelling and content creation for a variety of audiences
- Knowledge of digital marketing tools and channels
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will join a small, friendly and supportive team who believe collaboration is the key to success. By joining our team you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our London office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 9th November 2025.
Interviews will be held at Holderness House, 51-61 Clifton St, London EC2A 4DW during the week commencing Monday 24th November 2025.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergoing a Disclosure and Barring Service check. In addition, we will follow up references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping young people build brighter futures?
Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is a role where you’ll really see the difference you make.
As Educational Partnerships Manager, you’ll work across South East London, building partnerships with schools, colleges, youth organisations and community groups—particularly in areas where opportunities are hardest to come by.
You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.
You’ll be a key driver of our Inspiring Futures initiative —helping young people break down barriers and imagine bigger futures.
It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.
You’ll love this job if you are…
- A brilliant relationship-builder, confident working with teachers, volunteers, and community leaders
- Passionate about education, social mobility, and giving every young person a chance to shine
- A natural communicator—whether leading a session in a classroom or inspiring a room of volunteers
- Organised and able to juggle multiple projects (with a great sense of humour!)
- Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit regional team
- Excited by the idea of doing a job that combines delivery, relationship-building, fundraising and volunteering
Key Responsibilities
- Build and grow relationships with schools, colleges, youth clubs and local communities
- Focus on expanding our reach in areas of multiple deprivation and underrepresentation
- Deliver and support the rollout of YE programmes in schools and other settings
- Recruit, train and support volunteers—making sure they feel valued and inspired
- Work with your regional team to meet shared goals and celebrate local impact
- Help secure local funding by supporting fundraising efforts and managing project deliverables
- Support the planning of events, trade fairs and celebrations for young people
- Keep accurate records, track impact, and make sure safeguarding is front and centre
A few practical things:
- This is a hands-on role—you’ll sometimes be lifting resources, setting up venues and travelling regularly (a car and full driving licence are essential)
- You’ll need to be happy occasionally working evenings or weekends during peak delivery times
- Expect to be on your feet during some events or sessions—it’s all part of the fun!
Safeguarding Young People
We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS check and receive ongoing safeguarding training.
How to Apply
If you’re ready to help shape the futures of young people across South East London, we want to hear from you!
Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 16 November 2025. Please note that applications without a cover letter will not be considered.
Interviews will be held via Teams and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.
Regional Manager – Greater Manchester
Fixed term contract for 6 months, continuing subject to funding.
Organisation: One Million Mentors (1MM)
Location: Greater Manchester (hybrid working)
Reports to: Head of Delivery
Help us shape a million brighter futures.
At One Million Mentors (1MM), our mission is simple but powerful — to connect one million young people with one million life-changing mentors. We’re growing fast, and we’re looking for an ambitious, relationship-driven Regional Manager to lead our impact across Greater Manchester.
What You’ll Do
You’ll lead the delivery of our mentoring programmes across the region — building partnerships, recruiting mentors and mentees, and ensuring every match has a lasting impact.
- Establish 150+ new, high-quality mentoring matches each quarter.
- Lead 1MM’s expansion across Greater Manchester by building partnerships with local employers, councils, schools, colleges, youth charities, and community organisations.
- Use the 1MM digital platform to manage matching, reporting, and user support.
- Ensure all mentoring activity meets quality assurance KPIs.
Who You Are
You’re an energetic connector and organiser who thrives in a fast-paced, target-driven environment — someone who believes deeply in the power of mentoring and social action to change lives.
You’ll bring:
- Programme development experience at management level, including regional planning and event delivery.
- A track record of working to ambitious targets in a performance-focused environment.
- Proven outreach and engagement skills to secure new partnerships.
- Ability to deliver or facilitate programmes, including recruitment against challenging targets.
- Excellent relationship management, including working confidently with senior stakeholders.
- Very strong spreadsheet and IT skills (especially Google Sheets and MS Excel).
- A confident, self-motivated approach, maintaining high standards and focus even in changing circumstances.
- A genuine passion for mentoring and social impact.
Why Join Us?
- Be part of a national movement empowering young people through mentoring.
- Work within a passionate, purpose-driven team that values collaboration and innovation.
- Enjoy hybrid working, flexibility, and opportunities to grow.
- See the tangible difference your work makes every single day.
Ready to lead mentoring across Greater Manchester?
Join One Million Mentors and help us create one million mentoring moments that matter.
For details on how to apply please see the Job Pack attached.
Applications that do not have a cover letter will not be considered.
Interviews will be held on Tuesday 2nd December over MS Teams.
To transform our society by connecting one million young people with one million opportunities.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 10 November 2025
Ref 7195
Save the Children UK has an exciting opportunity for a collaborative and influential retail leader with proven people-management and commercial experience to join us as our Store Manager in Belfast, where you will lead and inspire an established volunteer team to deliver exceptional retail standards, drive income, and create an inclusive community hub that reflects our brand and values.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Store Manager, you will lead the day-to-day operations of our busy Belfast store, overseeing a dynamic retail space and you'll grow an established team of around 25 dedicated volunteers. This is a fantastic opportunity to bring your energy, creativity, and leadership to one of our busiest shops, situated in a vibrant, high-footfall area south of the city — close to cafés, transport links, and other charity retailers.
You'll build strong relationships with volunteers, empowering them to take ownership and pride in their roles while ensuring the shop thrives both commercially and as a positive reflection of Save the Children in the community. With a keen eye for merchandising and a passion for people, you'll balance operational excellence with local engagement to drive performance and impact.
In this role, you will:
• Build, inspire and develop an engaged, motivated volunteer team — championing diversity, inclusion and community spirit.
• Oversee all aspects of shop operations, ensuring retail excellence, compliance and a best-in-class customer experience.
• Engage proactively with the local community to grow the shop's profile and strengthen Save the Children's presence in Belfast.
• Drive income and profit by analysing performance, maximising sales opportunities and implementing creative merchandising ideas.
• Create an inclusive, positive culture where everyone feels valued and empowered to contribute.
• Act as an ambassador for Save the Children UK, representing our brand values with professionalism and passion.
About you
To be successful, it is important that you have:
• Previous experience in management or team leadership — ideally in a busy or volunteer-led environment.
• Excellent people and communication skills, with the ability to build trust and foster collaboration across diverse teams.
• Strong commercial awareness and confidence working to financial and operational targets.
• A positive, energetic, and adaptable approach, with a focus on problem-solving and community engagement.
• Good IT literacy and comfort using digital systems to manage operations, volunteers, and reporting.
• A genuine passion for Save the Children's mission and a commitment to our values of inclusivity, collaboration, and integrity.
• Commitment to Save the Children's vision, mission and values.
Previous retail management experience is desirable, but not essential. If you have the drive, empathy, and leadership qualities, we'll support you to succeed.
To learn more about the position, please review the How Our Shops Operate and Job Description on our website.
Ways of Working: This role will be based on-site in the Botanic Avenue, Belfast shop. We're looking for someone able to work 5 days (35 hours) per week to include weekend working.
Our benefits package is extensive and generous, including:
• Competitive Pay – Our transparent pay policy ensures fair and equitable compensation.
• Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.
• Pension & Life Assurance – Secure your future with excellent contributions.
• Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.
• Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment.
• Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.
• Additional benefits: include cycle to work scheme, employee assistance programme, eye care, flu jabs, season ticket loan
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The client requests no contact from agencies or media sales.