Communication manager jobs
We're looking for a kind, compassionate and resilient Support workers to join our Homelessness and Complex needs Service located in Brent.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A Support Worker will help to enable vulnerable people with complex support needs to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.
The shift pattern of the role consist of: 40 hours 1 x scattered site 2 x Pound Lane Shift pro-rota 7.30-3.30 and 1.30 -9.30 shift pattern with weekends included.
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Oversee the daily running of the service ensuring all health and safety responsibilities are met
* Raise safeguarding alerts and complete incident reports within specified timeframe
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate support based on the assessment and reflecting the services and resources available
* Support customers to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of living standards
* Support customers to move on from the service through their identified move on pathway liaising with our Resettlement Officer and Brent Housing team.
* Develop and maintain links with all key agencies and service providers in the local community
* Empower customers to ensure they receive the service and benefits they are entitled to
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
? Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
? Approachable and open behaviour
? Prefers working as part of a group or team
? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
? Has a practical and logical mind and is naturally well organised
? Thrives on change and enjoys dynamic diverse environments
? Is confident with high levels of self-esteem
? Is respectful, articulate and sensitive in style of communication
What you'll bring:
Desirable:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job Description
Location: Much Hadham, Hertfordshire
Salary: £25,066 – £26,632 per annum (pro rata for part-time)
More than a job. A chance to be part of a child’s journey, helping them thrive in a safe, caring, and joyful environment.
About St Elizabeth’s Centre
St Elizabeth’s is a vibrant, values-led charity set in 60 acres of Hertfordshire countryside, supporting children, young people, and adults with complex needs including epilepsy and learning disabilities.
Our unique site includes a school, college, supported living for adults, children’s homes, and on-site therapies — all working together to create a safe, joyful and aspirational environment where every person is supported to live life to the full.
Whether it’s helping someone bake their first cake, swim their first length, or make their first friend, we celebrate every achievement — big or small.
About the Role
Are you a kind, patient, person and passionate about making a real difference in children’s lives? We’re looking for a dedicated Care and Support Workers to join our close-knit team supporting children with epilepsy and complex medical and developmental needs.
As a Care Support Worker, you’ll play a key role in empowering individuals across both our Children’s Homes (ages 5–19). You’ll build strong, respectful relationships and provide high-quality, person-centred support that helps people grow in confidence, develop skills, and discover joy in everyday experiences.
What you’ll do
- Support individuals in their personal care, wellbeing and day-to-day routines
- Encourage participation in daily life, education, community activities and fun experiences like swimming, shopping, baking, cinema trips and day outings
- Supporting children in school, play, and therapy activities, recording progress and achievements in line with care and safeguarding requirements.
- Work flexibly as part of a wider team including education staff, therapists, nurses and families
- Follow clear support plans and behaviour support strategies to promote safety and dignity at all times
What we’re looking for
- This is a rewarding opportunity for someone who is compassionate, committed, and ready to make a real difference.
- Someone with a genuine love for working with children.
- Calm, observant, and reliable – especially in high-pressure or emergency situations.
- Experience with epilepsy, learning disabilities, or complex needs is a plus (but full training will be provided).
- A great communicator who’s confident working with families and professionals.
- Flexibility to work mixed shifts (7am – 2:30pm/ 2:30pm – 9:45pm) and weekends.
Training and Support
Don’t worry if you don’t have experience in every area – we provide:
- Full induction and ongoing training with our knowledgeable Learning and Development Trainers, Nursing team and other professionals from across the service (including epilepsy awareness and emergency protocols) All completed in our dedicated Learning Zone!
- Opportunities for career progression into senior roles and recognised care qualifications (e.g. RQF Level 3 in Residential Childcare)
- A supportive and welcoming team environment
What we offer
We want you to feel your best so you can give your best. In return for your hard work, we offer:
- Full-time and part-time roles available
- Shift patterns: early (7:00am–2:30pm) and late (2:15pm–9:45pm)
- 25 days’ holiday bank holidays
- 20% uplift for weekend overtime
- Fully funded Diploma in Residential Childcare
- Free on-site parking and DBS
- Subsidised staff transport from Harlow, Bishop’s Stortford, Sawbridgeworth and Stanstead Abbotts
- Blue Light Card discounts and discounted gym membership at Manor of Groves
- Employee Assistance Programme and wellbeing platform
Important Information
Please note that our location is not on a public transport route, so access to your own vehicle or reliable transport is essential when working outside of the set shift patterns.
Apply Now
Visit our website to apply. Interviews are held on a rolling basis, so apply early to avoid missing out.
For questions, adjustments or access needs during the process, please contact us.
Inclusion & Safeguarding
We are proud to be a Disability Confident Employer and Investor in People. St Elizabeth’s is committed to creating an inclusive, welcoming and safe environment for all.
All roles are subject to an enhanced DBS check and satisfactory references. This role involves regulated activity; applying if barred from such activity is a criminal offence.
Live life to the full. Help others do the same.
Join us at St Elizabeth’s.
#INDCSW
REF-223 798
Employment Advisor
Ref: REQ004337
12 Month Fixed Term Contract.
£28,911 a year
Ideally located close to Manchester or Leeds
Full time, 35 hours a week
Closing the Disability Employment Gap. At Scope, we know that disabled people who want to work can not only get a job, but they can stay in and progress in work. This is one of our goals under our strategy An Equal Future. To support this, we are recruiting a fixed term Adviser.
Do you want to help people achieve their employment goals in a flexible, impactful way? Then this is a rewarding opportunity for an Adviser who is passionate about equality.
We are looking for Advisers (Employment) to join our team at Scope. You will work with customers to help them achieve their goals. We will celebrate every success along the way. We promote an inclusive culture where you can develop within your role.
If you thrive on making real change and value diversity, this is your opportunity to join us. Help us build an equal future - one customer, one job, one success story at a time.
Working in either Scope Leeds or Manchester office. Hybrid working will be also offered dependent on our customers’ needs.
About the role
You will be an experienced Adviser looking for a new challenge. You will empower disabled people to move into a job through our national Support to Work service. As part of this service, you may also support a caseload of customers to stay in work.
In these dynamic, hybrid roles, you will:
· Deliver one-to-one personalised advice, both online and in person
· Support customers with job searching, CV writing, application support and interview preparation
· Plan and deliver group employability workshops and training sessions
· Work with customers to identify their skills, strengths and career aspirations
· Help break down barriers to employment and build confidence
· Maintain accurate records and track progress to outcomes
· Deliver service KPIs to ensure the continued success of the service.
About you
You will have:
· Experience delivering employment support, advice or coaching
· Strong facilitation skills and confidence in delivering group sessions
· Knowledge of the barriers disabled people face in the labour market
· Excellent communication skills and a supportive, person-centred approach
· The ability to manage a busy caseload and adapt to changing needs
· A commitment to empowering disabled people
· Then come and join a team where your expertise and compassion make a difference
Based in one of our offices, you can work from home at times depending on customer need.
About Support to Work
Support to Work is a free service helping disabled people aged 16+ . Our Advisers provide personalised support to help customers develop their skills, confidence and employment opportunities.
This is your opportunity to support driving real change community by community.
Please make sure you explain in your application, with examples, how you can meet these important skills.
For more information about the role’s responsibilities, and the skills and experience required please use this Link to full job description.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us via our website. You can find out more about interview adjustments on the Scope website.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 35 days annual leave
· flexible working (where we can)
· company pension
· excellent training and career development
· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable. For more information please visit our website.
How to apply
Click the apply button and apply online via our website
Closing date for applications: 11:59pm GMT, Tuesday 23 September 2025.
Position
This is a fantastic opportunity to join our collaborative and high performing team, as we introduce the new role of Acquisition and Emergency Fundraising Officer. MSF UK has gone from strength to strength in the last few years andwe aim to continually improve and build on our success. This is a really exciting time to join MSF UK as we invest in fundraising and grow our team.
This role will support with the development and delivery of acquisition activity across multiple traditional and digital channels (including TV, printed media and radio), helping to increase income and recruit new supporters to MSF UK; both through one-off cash and regular giving. In the event of an emergency, this role will also support the team to deliver MSF UK’s rapid fundraising response.
The Acquisition and Emergency team work in partnership with several teams across the organisation as well as with external providers. This truly collaborative approach to delivering activity provides exciting opportunities to work with, and learn from colleagues across MSF.
This role sits within our passionate and hard-working Individual Giving Team. In 2024, Individual Giving raised around 73% of MSF UK’s total income (£83.2M). If you have experience and a passion for fundraising, exceptional organisational and prioritisation skills, can build strong relationships and thrive in a busy environment, you would be great fit for this role.
Hours: 37.5 hours per week, Mon-Fri
Duration: Permanent
Location: London - hybrid, minimum 2 days per week in office
Salary: £35,375.80 per annum
Job Purpose
This role is vital for our Acquistion and Emergency Fundraising Team to operate effectively and efficiently. The successful candidate will be an integral part of a high performing fundraising team, for an International Humanitarian cause.
The role requires an organised and proactive person to assist and support the Acquisition and Emergency Fundraising team to increase income and recruit new supporters; both through one-off cash donations and regular giving.
You will be specifically supporting with the delivery of high profile, multi-channel fundraising campaigns, supporting with sourcing and developing creative content, analysis and reporting and providing administrative support to the team.
This exciting role will also support with the quick activation of fundraising activity in the event of an emergency.
Please download the job description and person specification below for full details of the role.
Knowledge, skills & experience
- Experience working in the UK charity sector, in a fundraising capacity and/or direct marketing.
- Self-starter who has the confidence to introduce ideas and provide support across a wide range of projects, within a fast paced and demanding team, exercising good judgment, and using own initiative.
- Experience in project management.
- Excellent time management and planning skills with an ability to carry out different tasks simultaneously and prioritise time and resources accordingly.
- Experience in relationship management and liaising with external suppliers.
- Excellent communication and interpersonal skills with an ability to build relationships with internal and external contacts.
- Ability to maintain accuracy, combined with excellent attention to detail.
- A systematic and organised approach with a proven ability to follow things through and meet targets in line with established schedules and deadlines.
- Responsible attitude to dealing with sensitive and confidential information.
- Flexibility to take on other related tasks combined with a willingness to learn.
- Excellent fluency in written and spoken English.
- Experience working across multiple teams to deliver objectives.
- Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, and One Drive.
How to apply
Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date.
Incomplete applications will not be considered.
Application checklist
Please check that you have included the following in your application:
- An up-to-date CV
- Letter of Motivation, which is a supporting statement demonstrating how you meet the key requirements of the role
Recruitment timetable:
- Closing date for applications: 22 September 2025. 10:00am (BST)
- Interviews: In-person interviews– Monday 6th and Tuesday 7th October
- Projected Start Date: November 2025
The client requests no contact from agencies or media sales.
Contract type: Permanent
Hours: 35 hours a week
Salary: £31,883.05
Due to increased investment from the university we’re really excited to announce the recruitment for the role of Communities Development Coordinators.
Who we are
Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfill potential; we help make it happen.
About the job
We're looking for three Communities Development Coordinators to support, develop and grow student-led societies, sports clubs and other communities at Arts SU. This role is all about helping students get involved, whether that's through joining a student group, planning and running events or stepping up as a student leader. You'll be the first point of contact for over 100 student groups, providing tailored support, training and advice to help them thrive. From processing finance requests and booking spaces to helping deliver key events like Welcome Fair, Varsity, and Awards, you'll make sure students and colleagues have what they need to succeed. You'll oversee student group elections, manage the promotion of opportunities, and work with colleagues across UAL to create inclusive spaces where students are welcomed and engaged.
Who we are looking for
We want someone organised, approachable, and loves working with students. You should have experience planning and delivering events or projects, and ideally some knowledge of community development in education or the third sector. Good communication skills are key - you'll be supporting a wider range of student leaders and need to explain processes in simple accessible ways. You'll also need to be confident working with budgets and able to manage competing priorities. Flexibility and a positive, problem solving attitude are essential, as you'll often be working on multiple tasks or helping students troubleshoot challenges. More importantly, you'll be someone who values inclusivity, enjoys collaborating with colleagues and students, and doesn't mind working the occasional evening or weekend when big events are happening.
Why apply?
Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.
Benefits and Perks
In return for your passion and experience, we offer:
- a summer 4-day working week - we have a four day working week during the months of July & August
- Generous holiday entitlement (up to 39 days) - 25 days holidays per year, increasing at the rate of one day per full year served after the end of your second year of employment up to a maximum of 5 days
- A three-week closure during the festive period incorporating the three UK bank holidays (Christmas Day, Boxing Day, and New Year’s Day). This is approximately 12 additional leave days.
- A six-day closure during spring incorporating the two UK bank holidays (Good Friday and Easter Monday). Therefore, closure dates are from Thursday before Good Friday to Tuesday after Bank Holiday Monday. These are 2 additional leave days.
- Birthday Leave
- 2 days of Volunteering Leave
- Religious Festival Leave (up to 2 days)
- Cycle to Work scheme, enabling significant savings on bicycle purchase
- Flexible/ hybrid working arrangements
- Access to UAL staff training courses
- NUS card discount
- Enhanced maternity leave
- Family-friendly employer
- Interest-free travel loan
- Access to an Employee Assistance Programme (EAP) offering free and totally confidential support on a range of topics, including coaching, wellbeing, legal and financial advice
How we recruit
We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process in two stages:
Part 1 (Application Form) is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for interview.
Part 2 (Equal Opportunities Monitoring and Contact Form) is personal information – so we can contact you if you are shortlisted for the interview. It also helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting.
Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities.
Please Note: To be considered, you must have the right to work in the UK or a valid work permit/visa and a National Insurance number.
Job application timeline:
Closing date: 23:59pm 21st September
Intended Interview date: 8th October
REF-223578
Mental Health Recovery Worker
Salary £24,251 - £25,527
Location Portsmouth
Permanent, Full Time
6 week rota including early, mid and late shifts
Portsmouth MH Serv Lot 1 - Outram provides supported accommodation for up to 12 adults, who have mental ill health and alcohol / substance misuse needs. Our clients have a mix of medium to high support needs and this service provides 24/7 support across two houses next door to each other.
Our aim is to support clients to develop life skills to enable them to achieve their goals, gain independence and move on to safe and secure accommodation.
We are looking for a Mental Health Recovery Worker to be part of a small team that works collaboratively with clients to help them achieve positive outcomes. If you love working with people and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you!
The role
As our Mental Health Recovery Worker, you will lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals.You’ll provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.
You will produce and regularly review comprehensive client-based risk assessments along with engaging with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients.
You’ll lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service.
Helping our client’s to manage their finances, pay rent, manage arrears and access benefits will also form part of your role and you will provide encouragement as well as signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering.
Further information:
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This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
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This role will require a full drivers’ licence and access to a vehicle
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This role will require you to work flexibly across several sites
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This role will require you to work with clients on a one-to-one basis
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This role will require you to early, mids and lates on a 6-week rotation
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This role will require you to lone work
Our ideal candidate will have:
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Strong communication skills, both verbal and written
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Clear verbal and written English
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Good working knowledge of Microsoft Outlook, Excel and Word plus keyboard skills for data inputting
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A confident and assertive manner
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Ability to self-motivate as you will work on your own
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Effective team working
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Ability to respond calmly to crisis
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Deal promptly with and effectively react to challenging situations
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Have an interest and genuine concern for homelessness and related issues
Desirable Criteria:
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Experience of managing a caseload of clients
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Understanding of the complex support needs of people experiencing homelessness or those with complex needs
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Knowledge of voluntary and statutory agencies, housing regulations and the benefits system
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Understanding of risk assessment and person-centred, outcomes-based delivery
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
New Era domestic abuse support service are looking for a vibrant and driven Programme Facilitator to join our amazing team. You will be delivering group work based support to victims of domestic abuse throughout Staffordshire & Stoke on Trent to help their understanding and recovery of and from abuse.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Group Work Facilitator you will be delivering mix of in person and online group work programmes of support for victims of domestic abuse.
Key Responsibilities:
- Facilitating groups over weekly sessions
- Managing the group work environment as lead or co-facilitator
- Holding the register and providing analytics of attendance
- Managing the risk of attendees and regular check ins
- Collecting outcomes and evidence of difference made
About You:
Ideally, you will have experience of group work delivery, understanding of domestic abuse and its impact on victims and their children.
You will need:
- Good verbal communication skills
- Good planning and organisational skills
- Exceptional time management
- Ability to work across the area with a variety of colleagues
- Technical skills to manage delivery of group work online
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We're looking for a kind, compassionate and resilient Bank Support Worker to join our services in Tower Hamlets.
£13.85 an hour on a zero-hour contract.
Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Bank Support Workers may be able to work shifts from all of Look Ahead's specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care. Within Mental Health and Homelessness services they will enable vulnerable people living in a variety of different tenures to manage their tenancies/licences and move towards greater independence within the community by providing a flexible and individually tailored support package. While carrying out activities Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers' welfare.
About you:
Is customer-focused - wants to provide a great service to our customers whilst respecting professional boundaries
Approachable
Can work well on own and also works well as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible to ensure a job is done well and supports the customers needs
Open to feedback and personal development
Thrives on change and enjoys dynamic diverse environments
Is respectful, articulate and sensitive in style of communication
Is motivated towards providing an excellent service and has a can do attitude
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Previous experience gained from providing great care or support of a vulnerable person/s or work in similar organisations would be an advantage but is not necessary
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Air Ambulance Charity Kent Surrey Sussex (KSS) is a pioneering, purpose-driven charity at the forefront of Helicopter Emergency Medical Services (HEMS). For over 35 years, we’ve delivered world-class, pre-hospital emergency care across Kent, Surrey and Sussex—responding to over 3,000 incidents last year alone and saving countless lives. Operating 24/7, 365 days a year, our highly skilled, multi-disciplinary team uses cutting-edge technology and medical innovation to reach patients in under 30 minutes, wherever they are in our region.
KSS is a complex and ambitious people centred, and values led charity with a unique culture across clinical, aviation, fundraising, marketing and communications, and corporate services. With a daily operating cost of £57K and 91% of our total income raised through public generosity, we are proud to be one team with one purpose – saving lives and ensuring the best possible patient outcomes. Our headquarters at Rochester Airport and aircraft base at Redhill Aerodrome enable the delivery of the highest standards of pre-hospital emergency care across our communities, helping us reach more patients and save more lives.
We are now seeking a strategic, values-driven Executive Director of Corporate Services to join Team KSS—a highly collaborative, expert team united by our vision of an end of preventable loss of life from medical emergency. This is a unique opportunity to play a pivotal role in shaping the future of one of the world’s leading air ambulance charities.
Executive Director of Corporate Services
Air Ambulance Charity Kent Surrey Sussex (KSS)
Across Rochester, Kent and Redhill, Surrey
£100,000
The role
It’s an exciting time for KSS as we refresh our strategy and take bold, collaborative action to reach more patients, improve more outcomes and save more lives. As Executive Director of Corporate Services, you’ll lead a broad portfolio of strategic and operational functions to support the delivery of the strategic plan and our lifesaving service. You’ll work closely with the Chief Executive and Board of Trustees, supported by a talented team and expert advisors, to ensure KSS remains a well-run, ethical, and innovative organisation. No matter the role at KSS, everyone is fearless and tireless in fighting to save even more lives.
About you
We are seeking a highly collaborative, financially competent leader, with:
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Commercial acumen with proven experience at a senior leadership level in treasury and finance management, budgeting and business planning
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A track record of working in innovative and ambitious environments, through a highly supportive and collaborative approach
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Experience of identifying, planning for and delivering new opportunities and efficiencies that maximise organisational-wide effectiveness.
Crucially you will be inspired by our critical work to save the lives of the thousands of people across our communities every year and our vision of an end to preventable loss of life from medical emergency.
Inclusion
KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves. We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of sex, race, age, gender, disability, sexual orientation, background or religion or belief and we welcome applications from those with protected characteristics.
How to Apply
For further information, to access the appointment brief and to apply to this role, please visit the Prospectus website.
If you have any queries or wish to have an informal discussion about the opportunity, please contact our retained advisors at Prospectus, Anna Gardet or Erica Ritchie via email with a copy of your CV.
Recruitment Timetable
Deadline for applications: Wednesday 8th October 2025
Interviews with Prospectus: 14th – 28th October
Engagement meetings with KSS: w/c 3rd November 2025
Interviews with KSS: w/c 10th November 2025
Salary: Grade 1.2 - £24,570 per annum pro rata + excellent benefits including 30 days holiday and flexible working
Location: Sheffield
Part time: 15 hours working Wednesday and Friday from 8.45 am to 5pm. Please note this working pattern is not negotiable owing to the needs of the service
Contract:Permanent
Closing date: Sunday 28th September 2025 at 11.30pm
Do you have experience of working in customer service and a strong interest in housing issues? Then join Shelter as a Supporter Helpdesk Officer and you could soon be playing a key role in standing up to the housing emergency.
About the role
You will be the first point of contact for the organisation, supporters, potential supporters and people seeking information about Shelter’s work. You will provide information on our work and housing/homelessness to supporters and members of the public, act on supporter requests and take part in fundraising administration. Maintaining accurate supporter records, liaising with other departments when necessary and handle any complaints about services and fundraising activity will also be key parts of the role.
About you
With excellent communication and administration skills, gained working in a customer service environment, including handling complaints, you will have experience of reviewing, updating and relaying information from various databases. Proficiency using Microsoft Office applications such as Word, Excel, email and the internet and a strong attention to detail and accuracy are also required. An understanding of how the Helpdesk service impacts on the Shelter brand will also be important as well as having resilience dealing with enquiries that may be difficult in nature.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the Team
Following the appointment of this role, the Supporter Helpdesk will be made up of five people, a Team Leader and four part time Officers. We are based in Sheffield along with Shelter’s national housing advice helpline. While the team doesn’t provide housing advice we respond to a wide variety of enquiries about Shelter and its work including sign posting to our service where needed.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a Supporting Statement with responses to the three points in the ‘About You’ section of the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the three behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
- We enable decision making
- We work together to achieve our shared purpose
Please note, your application will not be accepted without a supporting statement.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with Caudwell Children Charity to recruit for a Director of Income Generation.
Are you a visionary income generation leader ready to drive real change?
At Caudwell Children, they empower children to live their best lives. The charity are now entering a new chapter with a transformational 5-year strategy launching in October 2025, and they're looking for a Director of Income Generation who can help the organisation make it a reality.
As new Director of Income Generation, you’ll lead and shape a high performing, multi-disciplinary fundraising team across:
- Grants & Philanthropy
- Events
- Corporate Partnerships
- Community Fundraising
- Individual Giving
With events currently contributing a significant portion of the income, your mission will be to diversify and grow our income portfolio, tapping into new charity, statutory and commercial funding streams, both in the UK and internationally.
As a Director of Income Generation you will be reporting directly to the CEO and work collaboratively across the charity to deliver long term, sustainable growth.
To be successful, you must:
- Demonstrable experience of developing income generation strategies including some streams from scratch.
- Demonstrable experience of leading across all forms of voluntary income generation and specialism in numerous streams.
- Demonstrable track record for setting and achieving significant income generation targets.
- Demonstrable experience of creating and developing fundraising teams and staffing structures.
- Demonstrable experience in managing relationships with high net worth/high profile individuals and companies.
- Experience of charity retail is beneficial.
- Experience of operating as part of a senior management team.
- Computer literate, with strong competence in using the mainstream computing packages and products
- Driven, proactive and productive self-starter
- An enthusiastic, driven and sensitive team member - able to support their peers and encourage others for the benefit of the team
- Well organised – able to prioritise and manage own workload
- Confident, professional and friendly communicator with a hands-on approach
Salary: £80,000 + bonus (DOE)
Location: Hybrid (Staffordshire HQ) around 2 twice a month
Contract: Permanent
Closing date: Thursday 25th September at 9am
Interview: 1st round w/c 29th September
2nd round w/c 6th October
Recruitment process: Cv and Supporting Statement to
Benefits:
- 27 days’ annual leave, rising to 33 with service, plus Bank Holidays and Christmas shutdown
- State-of-the-art workplace facilities and a supportive, inclusive team culture
- Enhanced pension, sick pay, and Employee Assistance Programme
- Opportunities for professional development, CPD support, and volunteering
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref: TAW-251
Are you a proactive, efficient and influential individual who is passionate about making a difference to disadvantaged people? If so, St Giles Trust has a career-enhancing opportunity for a Trainer Assessor to work on an exciting new partnership project.
About St Giles Trust
A well-established charity that helps ex-offenders and disadvantaged people to move their lives forward, St. Giles Trust offers support to help people overcome any issues that might be holding them back and move forward with their lives in a positive way.
Through our Peer hub based in North Wales you will train people with lived experience, who have faced disadvantage, to become professional advice, guidance and support workers, undertaking assured and accredited advice and guidance training, work placements whilst also receiving professional employment coaching and support.
About this vital role
Through our hub based in Newport we will train women with lived-experience, who have faced disadvantage, to become professional advice, guidance and support workers, undertaking assured and accredited advice and guidance training, work placements whilst also receiving professional employment coaching and support.
Our successful candidate will deliver group and 1 to 1 training sessions at our hub (with occasional delivery at Eastwood Park Women’s prison) and assess the level 3 in Advice and Guidance City and Guilds qualifications to women on work placements across Gwent. You will support learners to complete their training and qualifications and develop individual learning plans whilst also working proactively with the hub team to ensure learners progress and achieve their goals.
To secure this exciting opportunity, you must have:
- A proven track record of providing high quality training to diverse groups of learners.
- Knowledge and understanding of assessing vocational qualifications.
- Support training delivery in Eastwood Park Prison when needed.
- Work in accordance with national and St Giles Trust quality assurance standards.
- Work with learners to produce realistic individual learning plans that are regularly reviewed and updated.
- An understanding of the barriers faced by individuals with complex needs and who have faced disadvantage.
- The ability to apply a creative approach to planning programmes and activities that support the development of learners.
- Excellent communication, interpersonal and organisational abilities, plus impressive attention to detail
- Sympathy with the aims and ethos of St Giles Trust as an organisation
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
For further information, or to apply, please visit our website via the ‘Apply’ button.
Closing date: 9 a.m. on 23 September 2025 Interview Date: 10 October 202
Asesydd Hyfforddwyr
£25,000-£31,000
Bydd y cyflog yn dibynnu ar brofiad a pherfformiad yn y gorffennol.
Amser Llawn – 35 awr yr wythnos – Ystyrir trefniadau gweithio oriau hyblyg
Contract am Gyfnod Penodol tan 31/05/2026
Casnewydd
Cyf: TAW-251
A ydych chi'n unigolyn rhagweithiol, effeithiol a dylanwadol sy'n ymroddedig ynghylch gwneud gwahaniaeth i bobl ddifreintiedig? Os felly, mae Ymddiriedolaeth St. Giles yn cynnig cyfle i wella gyrfa ar gyfer Asesydd Hyfforddwyr a fydd yn gweithio i ddatblygu prosiect partneriaeth newydd cyffrous.
Ynghylch Ymddiriedolaeth St Giles
Mae Ymddiriedolaeth St. Giles yn elusen sefydledig sy'n helpu cyn-droseddwyr a phobl sydd dan anfantais i wella eu bywydau, ac mae’n cynnig cymorth i helpu pobl i oresgyn unrhyw broblemau a allai fod yn eu hatal rhag gwneud cynnydd a bwrw ymlaen â'u bywydau mewn ffordd gadarnhaol.
Drwy ein hwb Cymheiriaid yng Ngogledd Cymru, byddwch yn hyfforddi pobl sydd â phrofiadau bywyd ac sydd wedi profi anfantais i ddod yn weithwyr cyngor, arweiniad a chymorth proffesiynol, gan ymgymryd â hyfforddiant gwarantedig ac achrededig ynghylch cynnig cyngor ac arweiniad. Byddant hefyd yn cyfranogi mewn lleoliadau gwaith ac yn cael sesiynau cymell a hyfforddiant proffesiynol ynghylch cyflogaeth.
Ynghylch y rôl allweddol hon
Drwy ein hwb yng Nghasnewydd, byddwn yn hyfforddi pobl sydd â phrofiad bywyd ac sydd wedi profi anfantais i ddod yn weithwyr cyngor, arweiniad a chymorth proffesiynol, gan ymgymryd â hyfforddiant gwarantedig ac achrededig ynghylch cynnig cyngor ac arweiniad. Byddant hefyd yn cyfranogi mewn lleoliadau gwaith ac yn cael sesiynau cymell a hyfforddiant proffesiynol ynghylch cyflogaeth.
Bydd ein hymgeisydd llwyddiannus yn cyflwyno sesiynau hyfforddiant ar gyfer grwpiau ac unigolion yn ein canolfan (caiff y sesiynau eu cynnal yn achlysurol hefyd yng ngharchar menywod Eastwood Park) ac yn asesu cymwysterau lefel 3 City and Guilds mewn Cyngor ac Arweiniad i fenywod a fydd yn cyfranogi mewn lleoliadau gwaith ledled Gwent. Byddwch yn cynorthwyo dysgwyr i gwblhau eu hyfforddiant a'u cymwysterau a datblygu cynlluniau dysgu ar gyfer unigolion gan gydweithio'n rhagweithiol hefyd â thîm yr hwb i sicrhau bod dysgwyr yn gwneud cynnydd ac yn cyflawni eu nodau.
I sicrhau'r cyfle cyffrous hwn, rhaid bod gennych:
• Fod â hanes llwyddiannus o ddarparu hyfforddiant o ansawdd uchel i grwpiau amrywiol o ddysgwyr.
• Meddu ar wybodaeth am ddulliau asesu cymwysterau galwedigaethol a dirnadaeth o hynny.
• Gallu cynorthwyo i ddarparu hyfforddiant yng Ngharchar Eastwood Park pan fo angen.
• Gallu weithio yn unol â safonau sicrhau ansawdd cenedlaethol a rhai Ymddiriedolaeth St Giles.
• Gallu gweithio gyda dysgwyr i lunio cynlluniau dysgu realistig ar gyfer unigolion a gânt eu hadolygu a'u diweddaru'n rheolaidd.
• Gallu dirnad y rhwystrau y mae unigolion ag anghenion cymhleth ac sydd wedi wynebu anfantais yn eu hwynebu.
• Gallu defnyddio dull creadigol i gynllunio rhaglenni a gweithgareddau sy'n cynorthwyo dysgwyr i ddatblygu.
• Galluoedd cyfathrebu, rhyngbersonol a threfnu gwych, a sylw i fanylion trawiadol
• Cefnogol i nodau ac ethos Ymddiriedolaeth St Giles fel sefydliad
Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, mynediad i oruchwyliaeth glinigol, benthyciad tocyn teithio tymor a llawer mwy.
Rydym yn gyflogwr ecwiti a chynhwysol. Rydym yn croesawu pob cais, ac yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n uniaethu fel anabl, niwro-eang, neu niwro-amrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gweld gwerth yn effaith grymusol ac addysgiadol y gall pob profiad bywyd ac amrywiaeth o ran meddylfryd eu cynnig i'r sefydliad..
Bydd St Giles yn gwarantu cyfweliad i bob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag hon.
Dyddiad cau: 9am ar 23 Medi 2025 Dyddiad y Cyfweliad: 10 Hydref 2025.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Fundraising and Development
Connect: North Korea is a fast-growing charity supporting North Korean escapees to build new lives after experiences of systemic discrimination, poverty, and trauma.
Our organisational income has grown consistently year on year since we registered in 2018. We now have a series of multi-year grants in place ensuring that 42% of our income for 2026 is already secured. But we are ambitious. We want to do more for our community, so we are looking for a new, dynamic Head of Fundraising and Development to lead and deliver income generation as we scale our work in the UK and globally.
This is a rare opportunity to lead a fundraising strategy and plan across all major income streams—trusts and foundations, individual giving, corporate partnerships, and major donors. This role is an exciting mixture of leadership complemented by day-to-day delivery. You’ll work closely with the CEO and across programme teams to map out our annual fundraising plan, craft compelling cases for support, develop funder relationships, and increase our funding base by 20% in 2026.
Position: Head of Fundraising and Development
Responsible to: Chief Executive Officer
Based at: Our offices in New Malden KT3 with some remote/home working. We will be as flexible as possible to accommodate the right candidate.
Contract: Permanent. Full-time (35 hours per week). Flexible hours/days possible whilst respecting core hours of 10am-4pm
Salary: £45,000 - £50,000 + 5% eligible pension and gym membership
Benefits: 28 days holidays exclusive of public holidays. We also offer 2 additional days on top of this – 1 recharge day where the whole charity closes and 1 day in the week of a staff member’s birthday.
Role objective
Lead our efforts to grow and diversify CNK’s income across individual giving, trusts and foundations, corporate partnerships, and community fundraising. Diversity our income base by increasing our unrestricted income, ensure organisational sustainability by securing multi-year grants and growing individual and corporate donations and grow our annual income by identifying and building relationships with new donor
About you:
Are you passionate about helping others, interested in working with the North Korean community and excited about using your expertise in fundraising to increase our impact? We are looking for a very special candidate to join our small team: a person who knows what success looks like and the steps that need to be taken to get there. A person who rolls up their sleeves and gets stuck in, but most of all, a person who can build relationships - with our team members, our community, our donors and drive through positive change for the benefit of all.
General duties and responsibilities will be:
Work closely with Chief Executive to:
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Develop our five year organisational fundraising strategy and fundraising action plan for 2026.
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Draft fundraising targets and KPIs based on current income levels and our delivery plans for 2026
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Lead and coordinate all CNK fundraising activity from Trusts and Foundations, corporate donations and individual giving including identifying new funding sources, drafting applications, delivering individual giving campaigns and communicating with supporters.
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Recruit and support a team of volunteers who help with communications, social media content and community fundraising.
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Build relationships with major donors, corporates, charitable Trusts and Foundations and other institutional funders
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Attend networking events and meetings with potential donors
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Ensure all fundraising meets the Code of Fundraising Practice, safeguarding standards, GDPR compliant and CNK’s values;
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Report quarterly on fundraising progress to Chief Executive and Board of Trustees
To apply:
Please send CVs and cover letters addressed to Michael Glendinning. Applications are rolling until we find the right candidate.
We welcome and encourage applicants from all backgrounds and do not discriminate on the basis of age, disability (physical or learning), LGBTQI+ or relationship status, pregnancy and maternity, race, religion and belief, gender or social class.
Enabling escaped North Korean people to heal, grow, and live the lives they choose.

The client requests no contact from agencies or media sales.
We have an exciting opportunity for 2 x Community Training and Engagement Officers to join the West Mercia team in West Mercia, one role is for 30 hours per week and the other for 22.5 hours per week, actual hours can be discussed at interview. Please state on your application which role you are interested in.
You will be responsible for ensuring the delivery of excellent services to victims of crime through community-based education and training by raising awareness of local services through a variety of engagement activities.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
This is an exciting opportunity to get out and about in the local communities, raising awareness of the wide variety of services that we offer to victims of crime across West Mercia.
Key Responsibilities:
- To develop and coordinate a range of engagement and promotion activities aligned to the priorities of the local service.
- To develop and deliver a variety of training packages to relevant community partners promoting the work of Victim Support services.
- To develop and expand awareness of support available, from the local service, people affected by crime with partner agencies and community groups.
- Promote effective communication channels for service improvement and innovation including participation in regular team meetings, sharing local issues, feedback and learning with other colleagues.
- Uphold and promote the values of Victims Support and treat colleagues and service users in a fair and non-discriminatory way.
About You:
It is essential to be able to work without direct supervision, prioritise work and deal with competing and conflicting demands in an organised and effective manner. The post is for 30 hours per week, and a degree of flexibility is necessary. This role will work from home but will have regular travel across the West Mercia.
You will need:
- Experience of presenting to, training, and developing people.
- Experience of partnership working, engaging with organisations and building relationships.
- Experience of gathering, managing and presenting data in reports and presentations.
- Ability to communicate sensitively and effectively both verbally and in writing with a wide range of people.
- Understanding and knowledge around the management of personal data and compliance with data protection legislation including
- Ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner.
- Ability to work effectively as part of a team.
- Ability to build and sustain relationships.
- Where relevant the ability to manage conflicting volunteer and staff opinions and organisational demands.
- Experience of developing and delivering presentations, talks, training or workshops
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
30 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.
is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
services delivers specialist 24-hour supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team.
We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and support residents into independent accommodation. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building.
We are looking for a Supported Housing Support Worker to join our Cook Road, Horsham team, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are:
Housing
- Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living.
- Promote a credit culture, encouraging young people to keep up to date with all payments for rent.
- Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law.
- Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team.
Coaching and Engagement
- Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
- Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community.
- Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
- Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).
General
- Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
- Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.
- Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice.
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge
- Experience relating to housing, support work, and/or working with young people at risk
- Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living.
- Knowledge of statutory and voluntary resources available to young people with multiple and complex needs.
- Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries.
- Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists.
Skills and Abilities
- Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
- Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary.
- Ability to work autonomously, and use own initiative, as well as being part of a team.
- Clear verbal and written communication skills, good IT, and keyboard skills.
- Ability to de-escalate volatile situations and manage challenging behaviour appropriately.
If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at
CLOSING DATE: Sunday 5 October 2025 at midnight
Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.
We believe every young person has the right to discover their potential.

