Communication manager volunteer roles in london

Service Introduction 

The Programmes & Services department keeps our organisation running. Our team work directly with volunteers by offering them support.  

Our Programmes & Services department is divided into four roles. Each of these roles reports to our Programmes & Services Manager. Our four roles are: 

• People Coordinator 

• Volunteer Engagement Coordinator 

• Referrals Coordinator 

• Training Coordinator 

Key tasks and responsibilities 

Recruitment & Selection 

• Assist in the preparation of comprehensive job descriptions, person specifications, and engaging job adverts to attract the best talent. 

• Manage the full recruitment process using our Applicant Tracking System (ATS), from candidate sourcing to selection. 

• Actively monitor and maintain various recruitment channels to ensure a continuous pipeline of candidates. 

• Screen resumes and applications, shortlist candidates, and conduct initial interviews. 

• Coordinate and schedule interviews and training sessions, liaising with applicants and interview panels to facilitate a smooth process. 

• Conduct reference checks and background verifications where required. 

Onboarding & Offboarding 

• Lead the onboarding process for new volunteers, ensuring they feel welcomed and fully supported as they integrate into the team. 

• Develop and implement continuous improvements to the onboarding process to enhance the overall volunteer experience. 

• Organise necessary documentation and compliance requirements to ensure all records are up-to-date. 

• Facilitate offboarding procedures when necessary, ensuring a respectful and professional exit process. 

This volunteer role is designed to provide vital operational and logistical support to the CEO’s Personal Assistant, ensuring that both day-to-day and ad hoc matters requiring a physical presence or UK-based coordination are managed smoothly. As the CEO’s primary PA is remote, this role will act as an essential on-the-ground extension of the executive support function, helping to manage communications, logistics, administrative tasks, and in-person coordination.

This is an excellent opportunity for someone looking to build experience in executive support, charity operations, and stakeholder engagement in a forward-thinking and dynamic third sector organisation.

Key Responsibilities

Operational Support (In-Office & On-Site)

• Serve as the local point of contact for tasks requiring physical presence – such as receiving mail, managing office-based documents, collecting/delivering resources, and setting up meeting spaces.
• Assist in coordinating in-person meetings, events, and visits, ensuring smooth logistics and professional presentation.
• Support the maintenance of filing systems and physical records in alignment with digital processes.

Remote Administrative Support

 Assist the Personal Assistant with diary management, follow-ups, and meeting coordination.

• Draft correspondence, schedule appointments, and prepare briefings or summaries as needed.
• Maintain records, digital filing, and update cloud-based systems (e.g. Microsoft 365, Teams, SharePoint).

Communication & Liaison

• Support communication between the CEO's office, staff, volunteers, trustees, and external stakeholders – particularly where in-person contact or faster turnaround is beneficial.
• Relay key information between the remote PA and UK-based teams or partners in a timely and professional manner.

General Tasks

 Assist with preparing for workshops, club events, and community engagements.

• Maintain confidentiality and represent the CEO’s office with professionalism and discretion at all times.
• Attend internal meetings or external events as delegated, capturing notes and key actions for follow-up.

Person Specification

 Essential

• Strong organisational skills and attention to detail.
• Clear and confident communicator with excellent interpersonal skills.
• Comfortable working independently and taking initiative.
• Based in London with the ability to work both remotely and in person as required.
• Proficient in Microsoft Office 365 and general digital platforms.

Desirable

• Experience in administrative, PA, or coordination roles.
• Interest in the charity or youth/community sector.
• Familiarity with platforms such as Teams, SharePoint, Trello, or CRM tools.

What You’ll Gain

Hands-on experience supporting executive functions in a respected charitable organisation.

• Opportunities for personal and professional development, including mentoring and training.
• Exposure to high-level operations, event delivery, and partnership engagement.
• Reimbursement of reasonable travel and agreed expenses (per Volunteer Policy).

Healthwatch Haringey is the independent ‘people’s champion’ for health and social
care in the London Borough of Haringey.

We actively seek out the views of the public and patients on all matters relating to
health and social care, e.g. their experience in hospital, interim care, at the GP or
dentist, and collate those together to produce impact statements and reports.

With this evidence we seek to campaign for and change for the better the way
health and social care services are designed, delivered, and improved.

We have a statutory role, as set out in the Health and Social Care Act 2012, are a
member of the London Borough of Haringey Health and Wellbeing Board and have
excellent relations with Commissioners across the borough. We also have a great
staff team who work hard to achieve the aims of Healthwatch Haringey.

While you might not have a background in health or social care, we are looking
for someone who has the transferrable skills to play a leading part in the future of
Healthwatch Haringey.

You will ensure Healthwatch Haringey is well governed with robust policies and
procedures in place, continue to establish and build constructive relationships with
Healthwatch Haringey’s key stakeholders and represent the organisation externally
whenever appropriate as one of its leading ambassadors.

As well as line managing the Healthwatch Haringey Manager, you will be responsible
for the strategic development of the organisation, the setting of priorities and the
delivery of statutory and contractual obligations.

We welcome applications from anyone who lives or works or is registered with a
GP in the London Borough of Haringey or North Central London ICS area (includes
London Boroughs of Haringey, Barnet, Enfield, Camden, and Islington). We absolutely
welcome and encourage applications from ALL sections of the community including
those from minority ethnic communities, disabled people, every gender, every age
group (over 18), and all socio-economic groups. You would be representing all
Haringey residents, but it is essential to make sure every voice is heard.

Please see the Person Specification in the recruitment pack on page 10 for more details and how to apply on
page 12.

We look forward to receiving your application. Thank you.

We are looking for someone to lead a support group for people both living with and affected by Motor Neurone Disease, at our local in person support group meeting in Waltham Forest, 9.30am to 12.30 midday on the last Saturday of every month

What’s involved?

• Co – lead, with existing lead support group volunteer

• Organise once a month in person support group meetings, held on the last Saturday of the month, or drop-ins for people living with MND, their families and carers

• Send invites - where appropriate

• Arrange, organise and serve refreshments (all expenses can be claimed back of course!)

• Ensure that all who attend the events feel welcome, included and have an enjoyable social experience

• Regular check in' and communication with Community Support Coordinator

• Lead and manage, group support volunteers

This role will suit me if I:

• Am a good communicator

• Have good organisational skills

• Have warm and empathetic manner

• Am a team player

• Am able to encourage people to come along and meet others

What’s in it for me?

• Become part of a friendly and dedicated team

• Make a positive impact to the lives of people affected by MND

• Get access to a range of workshops and events

• Update your skills and experience

• Paid expenses for example travel

How flexible is the role?

Support Meeting Co - Lead, work from home for approximately 1 to 2 hours a week and attend in person monthly support group meetings (approx. 3/4 hours).

What sort of training/induction will I receive before starting?

You’ll be inducted into the role and receive training and informed about the Association, with full support from the Community Support Coordinator.

We are looking for someone who is dedicated and committed, that will work with the Community Support Coordinator to establish an in person support group in Waltham Forest.

The volunteer group support lead, must be committed to this role and attend every in person monthly meeting, with exceptions of holidays/sickness, where conversations with the Community Support Coordinator must take place in order to arrange appropriate cover in a timely manner.

We are looking for someone to be a part of the recruitment process when looking to expand the group volunteer support team. We are looking for someone that is comfortable with initial expenses of refreshments and biscuits for each group, which will be reimbursed upon submission of expense form and receipts

Board Member / Trustee

Reimbursement: £0 (reasonable expenses paid)

Location: Regular attendance at Board and Committee meetings in Central London or Cheam, Surrey.

Duration: initial 3-year term with option to extend.

At the Charity for Civil Servants, we can’t always prevent the tricky, stressful, sad stuff from happening. But when it does happen, we help current, former and retired civil servants get the best support.

Would you like to join us as a member of our Board of Trustees as we embark on the next phase of our strategy to ensure we can be there when people need us the most?

This is an exciting time for our organisation – we are growing and our ambition is to grow faster over the coming 5 years. This role will support a Charity that is working to embed itself back into the heart of the UK Civil Service.

As one of our Trustees, you will be responsible for ensuring that our strategic focus and ambition enable us to fulfil our mission. You will also work with our Chief Executive and Executive team to shape and monitor our impact.

For this round of recruitment, we are looking for candidates with expertise in Charity Fundraising; Communications and Marketing; Finance and investments; or Digital & Technology.

To apply, please submit your CV and a covering letter that states why you are interested in becoming a Trustee for our Charity. The closing date for applications is 11.59pm on 25 May 2025. Informal interviews will be held on 16 June. Please let us know in your covering letter if that date would be difficult for you.

The Charity for Civil Servants are committed to building and developing a Trustee board which reflects the diversity of the civil service community that we support. We seek to ensure all applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.

Title: Dementia Support Volunteer

Hours:  Tuesday mornings 10am – 12.30 & Tuesday afternoons 12.30 – 3pm (Mytchett) also Thursday mornings 10am – 12.30 & Tuesday afternoons 12.30 – 3pm (Japonica Court, Ash)

Supported by: Dementia Outreach Worker / Charlotte Lawrence (Manager) and Beverley Caldwell (Coordinator) at both locations.

Tuesdays:  The Mytchett Centre, 140 Mytchett Road, Camberley, GU16 6AA (Ash Vale / Aldershot / Farnborough Area)

Thursdays:  Age UK Surrey office, Japonica Court, Shawfield Road, Ash, GU12 6QX

Main Duties:

Morning - Assisting Dementia Outreach Worker to facilitate a Memory Lane session for people living with dementia or mild cognitive impairment (sessions to help maintain memory and mental functioning), this could involve helping with a range of activities such as art, music and reminiscence. Making tea & coffee. 

Afternoon – Assisting Dementia Outreach Worker to facilitate group activity attended by people living with dementia or mild cognitive impairment and their carers – activities could range from quizzes to bingo to arts and crafts. Making tea & coffee. 

Training would be ‘on the job’ learning and specialist Dementia training if necessary; online DBS registration with Age UK Surrey will be provided at no cost. You can choose either location to volunteer.

Personal Qualities:

Patience with older people

Good communication skills

Empathy with older people

Compassionate towards others

Are Reliable and Adaptable

Skills Desirable:

Organised

Resourceful / Creative

Some experience with dementia or older people would be desirable but not essential.

Transport and Expenses

Unless in walking distance then your own transport will be needed for The Mytchett Centre or Japonica Court. Transport costs reimbursed (keep receipts / record mileage).

We are seeking to recruit two trustees who will bring different viewpoints, expertise and experience to further strengthen our board. As a Trustee, you will play a vital role in helping us achieve our mission. We are seeking passionate and skilled individuals from a range of professional backgrounds to help shape our future. Whether you bring experience in HR & people, marketing & comms, governance, finance, legal, fundraising, operations, service delivery or another area, your insight and strategic guidance will strengthen our organisation and support our continued growth and impact.

Candidates must show a commitment to our values and our approach to working in partnership with experts by experience. You must have a willingness to commit the necessary time and effort and to apply your experience and expertise. In addition to the general duties of a Trustee, we are looking for candidates with expertise and experience in:

• HR and People
• Marketing, Communications and Public Relations.

This is an incredibly exciting time to join us as we launch a bold new strategy and embark on a re-brand that will strengthen our voice and impact.

At Z2K, we are driven by a clear and urgent mission: to end poverty for the more than 1 in 5 people in the UK who experience it. Through frontline advice and representation, we work to secure adequate incomes and freedom from high costs, while campaigning for systemic change. And we do this in partnership with those who have lived experience of poverty, ensuring their voices are at the centre of everything we do.

As a Trustee, you will play a vital role in achieving this vision. With people and culture, as well as brand and communications, central to achieving our strategic objectives, we are seeking passionate and skilled individuals to help shape our future. Whether you bring expertise in HR and people leadership or marketing, communications, and PR, your insight and strategic guidance will help us build a thriving, inclusive organisation and amplify our message for change.

We are currently recruiting for a Fundraisers for our newly formed not for profit which provides fully qualified mental assistance dogs for those in need across Northamptonshire.

Ideally this would be a great role for someone who looking to gain some experience having been out of the business for a while and looking for someone to grow with us or someone is newly qualified in this area

You will have the platform to take control and create your own success story.

Essential to the role

ü  Enhanced Disclosure and Barring Service (DBS) check

ü  Satisfactory references

ü  Has working knowledge of word, Outlook

Desirable

ü  Educated to GCSE level with English and Maths

Role and Responsibilities

· Have experience of fundraising would be ideal.

· Must have strong verbal and written communications skills.

· You will be measured against agreed key performance indicators.

· You should be able to work with all other areas of the organisation from volunteers fundraising, to corporate functions.

· Strong time management skills and manage own administration with a keen eye for attention to detail.

· Be honest, reliable and knowledgeable about our services and how we support the local community.

Citizens Advice Barnet’s twin aims are to help people in our community resolve the problems they face and campaign to change the policies and practices which affect their lives. As a Research and Campaigns Volunteer, you will enable us to achieve the second aim, using the experience of the people we help to influence lasting change that makes a real difference to our community.

Duties include

• Supporting the Research and Campaigns Lead to identify opportunities to improve local policies and practices that affect people we help.
• Gathering evidence to support local and national campaigns.
• Undertaking research to build a campaign.
• Writing monthly updates for local councillors on what we're seeing in their ward.
• Writing up reports to present your research and recommendations.
• Researching and writing reports to raise awareness of local problems.
• Representing Citizens Advice Barnet at external meetings to campaign for change.
• Working with the Communications team to raise awareness of Research & Campaigns work.

Person Specification

No previous experience is required; this role would suit you if you have an interest in social policy, or would simply like to make a difference in our local community, and have the following skills and attributes:

• IT skills, especially Word and Excel at a basic level (sort, filter, basic formulas), and willingness and ability to learn to use our CRM to run reports.
• Strong research skills.
• High attention to detail.
• Analytical skills.
• Ability to work on own initiative.
• Excellent communication skills, both orally and in writing, with the ability to write clearly and persuasively.

We know that thousands of people in need of bereavement support are waiting to access ongoing bereavement support. We are now recruiting for additional volunteers, if you would like to know more about volunteering for this popular service, we would love to see you at our UYBO Open Day.

What will you be doing:

• Presenting and facilitating one off online group sessions for bereaved people with fellow volunteers
• Creating a safe, confidential, non-judgemental space to deliver practical bereavement information and guidance
•  Facilitating peer engagement in small discussion groups
• Delivering clear messaging for onward signposting

Skills and experience you’ll need:

• Effective listening and communication skills
• Good IT literacy or an ability to learn (training will be provided)
• Access to a computer
• Comfortable talking about grief and death
• Empathetic and warm
• Confident facilitating discussion in a group setting

Want to find out more? 

Join us for an Open Day on Wednesday 28th May 2025 (2:00pm to 3:30pm or 6:00pm to 7:30pm) to learn more, talk to current UYBO volunteers and find out about our training programme and the support we offer volunteers.

Please note that should you wish to become a UYBO Volunteer after attending the open day, we will be holding informal interviews from Monday 2nd June.

The Senior Researcher in an Initial Research Team is the operational lead for one
particular project at a time, they will work with the Research Manager and within
the Initial Research Framework in order to plan and execute the research. At the
conclusion of research projects the Senior Researcher is responsible for providing
an accurate research report which allows for consideration as to what happens
next with the research inline with our organisation's purpose.The role of Senior
Researcher is key in our organisation's progress and overall positive output as it is
the starting point for all of our work. It is therefore important Senior Researchers
are committed and capable.

Responsibilities may include:

• To oversee and take part in the planning and execution of initial research projects

• To supervise a team of approximately 4 research volunteers, delegating and creating tasks according to the research plan

• To work with and support the Research Manager, ensuring task coordination across platforms such as ClickUp and a high level of communication across the team 

• To ensure outputs such as literature reviews and surveys are completed to the highest standard possible, in line with ethical considerations if relevant

• To comply with and advise on using the OSCOLA referencing system

• To organise analysis of Freedom of Information request data sets

• To collaborate with the rest of the team and the RM to provide an internal research report at the end of the research project, including a summary and key recommendations for next steps

• To conduct 1-1s and lead team meetings where necessary

• To regularly communicate with team members about their task progress, welfare and support needs

Required experience and qualifications:

• To have experience in supervising or managing a group of people

• Clear communication skills and a demonstrable level of academic writing to a high standard 

• In depth knowledge of qualitative research methods and secondary data analysis, quantitative experience a plus

• To have knowledge on children’s human rights in the UK and other related areas

• To have an undergraduate degree, master’s degree a plus, in a related subject

A Little About Us!

Youth Advantage UK is a research-led, un incorporated un registered charitable organization. We use a research-led approach to protect the rights and interests of young people through positive action such as projects, policy work, research, services, events. We promote and empower change.

Why we need you!

Youth Advantage UK are in our early stages but are growing and looking for volunteers to help achieve our aims to become a registered charitable organization. Your skills and expertise are what we need to continue to grow. Without our volunteers we cannot grow and appreciate those who apply with us!

What we offer!

Anybody who wishes to help and contribute to a good cause are welcome to apply for one of our volunteering positions. We will speak to you about what your aims are to ensure that the volunteering position you are applying for is suitable. By volunteering you have the chance to learn something new and contribute to a successful organization who is looking to help young people in the UK.

Volunteer Admissions Assistant

You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you. 

The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:

• Welcoming and engaging with visitors, sharing information about the museum and its collection.
• Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
• Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
• Creating positive experiences to encourage return visits and word-of-mouth recommendations.
• Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
• Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
• Conducting online research and building contact lists to support marketing efforts.
• Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!

Who we’re looking for:

We’d like to extend an invitation to anyone, particularly members of the local community.  Full training will be provided, we are looking for anyone with:

• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills

This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.

Training and support:

All volunteers will first be invited for a trial shift.  We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.

Availability:

We are primarily looking for Saturday volunteers, as this is our busiest day.  We are looking for volunteers who would ideally like to donate 2-4 shifts per month, either as a 10-1.30pm shift, or a 1.30-5pm shift, or a full day, for a minimum of 3 months. Ideally you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

Are you passionate about supporting and managing volunteers in a small charity? Our Volunteer Coordinators will recruit, support & develop a team of volunteers, to enhance our work supporting people impacted by a chronic pain condition

What will you be doing?

We are looking for 2 volunteer coordinators to join the coordinators team who will volunteer to support our volunteers in various roles. The volunteer coordinators will 

• Help to assess organisational and programme needs to determine number and range of volunteers needed for particular projects
• Help to recruit, and assure the adequate training of suitable, reliable volunteers
• Co-ordinate the volunteers to ensure that there is always someone available to support all our services 
• Help to create and distribute information regarding volunteer policies and procedures
• Monitor volunteers during their appointments to retain or replace candidates
• Meet with volunteers to assess their progress and satisfaction, as well as to conduct evaluations or skills audits
• Help to induct new volunteers
• Maintain regular communication among volunteers and between an organisation and its volunteers, in order to share news, progress, and available positions
• Maintains a database of volunteers and projects and track metrics
• Help to promote the charity and its volunteer accomplishments 
• Set up and arrange any relevant training required for volunteers

What are we looking for?

The Volunteer Co-ordinators role requires proactive and detail orientated individuals with an organised approach and an interest in supporting small charities. They will have good communication skills. The Volunteer Co-ordinators are responsible for the volunteer aspects of Burning Nights CRPS Support to ensure the smooth running of the charity’s services and ensuring that the volunteers are used optimally.

Our Volunteer Co-ordinators are also responsible for ensuring that suitable volunteers have DBS checks where needed and they are adequately trained to do their role working with our Charity Administrator.

Essential

• Experience in volunteering or HR and recruitment
• Managing and supporting volunteers
• Time manage effectively
• Supporting and advising others on policies and procedures
• Ability to motivate and encourage
• Working knowledge of databases
• Excellent communication and interpersonal skills
• Excellent organisation and team building skills

Desirable

• Facilitation and/or training skills
• Personal experience of volunteering

What difference will you make?

You most likely will not have heard of Complex Regional Pain Syndrome (CRPS), and you wouldn’t be alone in this! But we see and know first hand the impact it has on those living with it and on those caring for someone with the condition. We know the huge challenges they face even with simply getting a correct diagnosis, let alone the appropriate treatment and relevant support. 

You will join the charity during a challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we can maintain our support services and become a sustainable charity to allow us to fulfil our aims. 

What's in it for the volunteer?

This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills.

You could gain experience in the charity sector, a broader C.V, or a sense of accomplishment from using your skills to help people affected by a very painful condition.

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or the condition. You would have a key role in developing a volunteering team. This is a fantastic opportunity for you to make a real difference to a rare condition.

A few more details

If you don't have the exact experience, but are interested to volunteer with us, please apply! We would be thrilled to find out about how your interests and experience match with our needs or what we are doing. 

This role is done remotely using Zoom, phone and email. You would be working closely with the volunteers and trustees. However we would have regular updates and remote meetings with the Chair and/or Trustees.

We have an induction process to help successful applicant to understand how our Charity operates.

The HMSA is a small and dynamic charity that helps those living with hypermobility syndromes (and carers and families) to be independent and live well. We also provide education for professionals in social care, health, teaching and local authority employees. We have big plans to expand our offer to our members and professionals, as well as raise the profile of the charity and hypermobility syndromes.  We are seeking to appoint up to 2 new trustees.  Recognising that most people with these conditions present and are supported in primary care, we are particularly keen to recruit someone with a background in Primary Care to help us develop our plans. We are also interested to hear from anyone with experience of strengthening social media channels and comms, especially within a small charity setting.

 The Trustee role involves:

•  Preparing for and attending quarterly board meetings – 2 hours in the evening or a half day on a Saturday (half online/half in person if possible). The in person meetings are likely to be in central London.
• Providing support/guidance to the other Trustees, the CEO as well as staff/volunteer team. This may include small group working in between Board meetings.
• You may also be asked to participate in sub-committees as required.
• Developing and supporting our Clinical Advisory Group and/or Comms work
• Promoting the HMSA to primary care and other health and social care professionals or other relevant external audiences.

​In addition, there may-be other events such as volunteer/staff/member meetings or conferences that would be useful to have Trustee support