Communication manager volunteer roles in richmond, greater london

Service Introduction 

The Programmes & Services department keeps our organisation running. Our team work directly with volunteers by offering them support.  

Our Programmes & Services department is divided into four roles. Each of these roles reports to our Programmes & Services Manager. Our four roles are: 

• People Coordinator 

• Volunteer Engagement Coordinator 

• Referrals Coordinator 

• Training Coordinator 

Key tasks and responsibilities 

Recruitment & Selection 

• Assist in the preparation of comprehensive job descriptions, person specifications, and engaging job adverts to attract the best talent. 

• Manage the full recruitment process using our Applicant Tracking System (ATS), from candidate sourcing to selection. 

• Actively monitor and maintain various recruitment channels to ensure a continuous pipeline of candidates. 

• Screen resumes and applications, shortlist candidates, and conduct initial interviews. 

• Coordinate and schedule interviews and training sessions, liaising with applicants and interview panels to facilitate a smooth process. 

• Conduct reference checks and background verifications where required. 

Onboarding & Offboarding 

• Lead the onboarding process for new volunteers, ensuring they feel welcomed and fully supported as they integrate into the team. 

• Develop and implement continuous improvements to the onboarding process to enhance the overall volunteer experience. 

• Organise necessary documentation and compliance requirements to ensure all records are up-to-date. 

• Facilitate offboarding procedures when necessary, ensuring a respectful and professional exit process. 

Do you have fundraising, communications, HR, IT or other skills and wish to become a trustee of a pioneering and ambitious charity which funds and develops girls’ education in South Sudan?  Friends of Ibba Girls School (FIGS) works to support a girls’ boarding school which provides free high-quality education for over 300 primary and secondary school girls, providing both education and a source of inspiration for the country.  Boarding provides safety and security for girls in a country emerging from war. FIGS works closely with Windle Trust International, a highly experienced UK charity which provides the practical support on the ground in South Sudan. FIGS must raise £400-500k each year to keep the school thriving, while longer-term plans are put in place for greater self-sufficiency within the country. The trustees are both strategic and operational, as the charity only has 2 employees (1.5 FTE). Fundraising skills and experience are particularly sought and the trustee will need to be prepared to give about eight hours a week to the work. Communications is also important and needs about four hours a week.  HR and IT are both valuable skills but do not have particular time requirements. Applicants with other skills and experience relevant to FIGS are welcome to apply. 

Please download the recruitment pack below and visit out website for further information.

This volunteer role is designed to provide vital operational and logistical support to the CEO’s Personal Assistant, ensuring that both day-to-day and ad hoc matters requiring a physical presence or UK-based coordination are managed smoothly. As the CEO’s primary PA is remote, this role will act as an essential on-the-ground extension of the executive support function, helping to manage communications, logistics, administrative tasks, and in-person coordination.

This is an excellent opportunity for someone looking to build experience in executive support, charity operations, and stakeholder engagement in a forward-thinking and dynamic third sector organisation.

Key Responsibilities

Operational Support (In-Office & On-Site)

• Serve as the local point of contact for tasks requiring physical presence – such as receiving mail, managing office-based documents, collecting/delivering resources, and setting up meeting spaces.
• Assist in coordinating in-person meetings, events, and visits, ensuring smooth logistics and professional presentation.
• Support the maintenance of filing systems and physical records in alignment with digital processes.

Remote Administrative Support

 Assist the Personal Assistant with diary management, follow-ups, and meeting coordination.

• Draft correspondence, schedule appointments, and prepare briefings or summaries as needed.
• Maintain records, digital filing, and update cloud-based systems (e.g. Microsoft 365, Teams, SharePoint).

Communication & Liaison

• Support communication between the CEO's office, staff, volunteers, trustees, and external stakeholders – particularly where in-person contact or faster turnaround is beneficial.
• Relay key information between the remote PA and UK-based teams or partners in a timely and professional manner.

General Tasks

 Assist with preparing for workshops, club events, and community engagements.

• Maintain confidentiality and represent the CEO’s office with professionalism and discretion at all times.
• Attend internal meetings or external events as delegated, capturing notes and key actions for follow-up.

Person Specification

 Essential

• Strong organisational skills and attention to detail.
• Clear and confident communicator with excellent interpersonal skills.
• Comfortable working independently and taking initiative.
• Based in London with the ability to work both remotely and in person as required.
• Proficient in Microsoft Office 365 and general digital platforms.

Desirable

• Experience in administrative, PA, or coordination roles.
• Interest in the charity or youth/community sector.
• Familiarity with platforms such as Teams, SharePoint, Trello, or CRM tools.

What You’ll Gain

Hands-on experience supporting executive functions in a respected charitable organisation.

• Opportunities for personal and professional development, including mentoring and training.
• Exposure to high-level operations, event delivery, and partnership engagement.
• Reimbursement of reasonable travel and agreed expenses (per Volunteer Policy).

The ESOL (English for Speakers of Other Languages) Service

Our ESOL provision is part of the Centre’s Employment and Learning Service, which also includes digital inclusion and employment support.

We have qualified volunteer ESOL teachers providing 1:1 support to clients who want to improve their English.  We also have a couple of volunteers running small conversation classes at the Centre, within our Family Services.

We now want to expand our ESOL offer to include learning opportunities offsite in a group setting to adults and young people in temporary accommodation, mainly asylum-seeking families.

What will you be doing?

• Conversational English with a small group
• Find out from your students what areas they want to cover and what skills they want to develop
• Encourage a positive atmosphere where students feel they can make mistakes
• The aim of the groups is to help our clients to become more independent and to pursue their social and professional goals. 
• Be aware of the variety of levels within the class, providing support for weaker students and challenge for stronger ones
• Give students encouragement and constructive feedback
• To liaise with the manager of Family Services and communicate any issues that arise with the class 

How does this role make a difference?

This support provided by volunteers to our clients really helps them progress with their English. Often clients do not have opportunities to learn English or interact with an English speaking person, so this opportunity is invaluable to them. Improving our clients English also enables individuals to access our other services such as welfare rights and Immigration advice services, digital inclusion, which will in turn, improve their employment prospects and assist in integration in their local community.

Who will you be helping?

Our clients are refugees, migrants and asylum seekers who are unable to afford or access English classes at colleges. We have many clients at the Centre who need support with their English.

What are we looking for?

• Experience in teaching English as a second language to adults in a group setting and to mixed abilities and a range of languages.
• A recognised ESOL/EFL teaching qualification such as CELTA.
• Good communication and organisational skills.
•  An awareness of some of the issues that affect refugees, asylum seekers and migrants.
• A commitment to upholding the Centre’s values of valuing each person, welcoming, encouraging potential, working together, reflecting and improving.

Time Commitment:

The class will run on Wednesdays from June 2025, from 10.30am – 12/12.30pm. We ask for a commitment to run this 90 – 120-minute class for at least two terms ideally. 

How will you be supported?

•  You will be supported by our Volunteer Coordinator, the Manager of Family Services and the wider team
•  You will receive a Centre induction.
•  You will have access to e-learning modules on a range of topics.
• You will be reimbursed for reasonable and agreed ‘out of pocket’ expenses such as travel.
• You will be invited to social and other events

About Us:

The Orpheus Centre is a specialist further education college and charity working to support young disabled adults, who are passionate about the arts, to achieve their potential and lead independent lives.

Set up by musician and songwriter Sir Richard Stilgoe, Orpheus offers learning, supported housing and personal care on the same site in Godstone, Surrey.

Volunteer Role:

Collection Box Coordinator – 2 hours a week

Why volunteer:

Through volunteering with us you will gain a greater sense of purpose and help with fundraising for Orpheus. You will coordinate the regular collection and replacement of Orpheus donation boxes within the local area and liaise with other volunteers to inform them which boxes need collecting. You will also need to maintain our database, inputting current and new locations, reporting stolen or broken boxes, researching new locations to distribute boxes and inform the Community Fundraiser.

This role would suite someone who is self-motivated, have a confident manner and experience of dealing with the public face-to-face. Experience using excel spreadsheets or databases would be beneficial, however we can provide training if necessary. You’ll need to be reliable, an excellent communicator, have a friendly and enthusiastic personality and committed to helping. Being a car driver will help you within this role.

You will have a mentor who will help and guide you when you first start volunteering at Orpheus.

Training:

Role relevant training, including Equality, Diversity and Inclusion and Safeguarding will be given prior to start date. There is also the opportunity to attend our Learning Support training.

On-going support will be available throughout your time at Orpheus.

Benefits/What you’ll get:

• Experience of volunteering in an education setting.
• Working within a team as well as independently.
• The opportunity to meet new people and having fun.
• Develop confidence, empathy, listening and communication skills through working with our students.
• Gain experience in the charity sector.
• Opportunities to volunteer at other fundraising or on site events at Orpheus.
• Free on-site parking and expenses claimed back.
• Discounted lunches.
• Volunteer social events, like our Volunteer Tea Party.

Safeguarding:

Orpheus is committed to safeguarding and promotes the welfare of all service users. We are committed to the promotion of equal opportunities.

This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974.  It is therefore subject to an Enhanced disclosure through the Disclosure Barring Service (DBS).

Equality & Diversity:

• To enforce the zero tolerance policy of all forms of victimisation, discrimination and harassment in the workplace.
• To be tolerant of differences and use respectful language.
• Ensure professional standards and boundaries are clear.
• To treat everyone respectfully.

Application Process:

Once your application has been received it will be reviewed, you may then be invited in for an informal interview.

Your references will be checked and you will need to complete the online DBS application before bringing the relevant documents in to be checked.

You will then need to attend all of our training. This can all take 3-4 weeks to be completed before you start volunteering with us.

We look forward to hearing from you.

We are looking for individuals to join our Board in 2025. In recent years we’ve increased and diversified the membership of the Board including the launch of our Associate Board Member programme in 2023. We are looking to continue this work with dynamic and committed people to support further growth and development, building on our achievements.

We want to recruit new Board Members, alongside an opportunity for two Associate Board Members.

Being a Board Member

Board Members play an integral role in providing robust governance and stewardship, in externally supporting future development through advocacy with regional, national and international stakeholders, potential funders and partners from the public and private sectors. Board Members benefit from working with a small, creative and enthusiastic team on the strategic development of the organisation.

What is an AND Associate Board Member?

We have developed a 12 month programme for two Associate Board Members. These roles will work alongside the AND Board of Trustees, and have been designed as a development  programme aimed to support potential candidates who do not yet have (sufficient) board-level experience, or the required availability, but have the passion and potential to be a future AND Board member.

The Associate Board Member roles have been created to support individuals who are currently under-represented in the cultural sector, providing greater access to training opportunities, and to add further diversity and richness of perspective to the organisation.

Associate Board Members will:

• bring unique experience from their field of expertise 
• share our passion for new ideas and artforms
• place inclusion and engagement at the heart of our culture and vision
• be provided with relevant shadowing, mentoring or training opportunities to support their skills development over 12 months
• attend quarterly AND Board meetings (without legal responsibility or voting rights) 
• have the opportunity to apply to become a Board Member after 12 months

It is not necessary to have governance/board-level exposure or experience, but a general understanding of how boards work is required.

If you feel that you don’t quite meet the person specification in the recruitment pack but you’re excited and interested in the opportunity, please get in touch following the application process outlined below.

Joining the AND Board as a Trustee

We are currently looking for individuals to join the AND Board with experience in the following areas: 

• Strategic Regional Public Sector Knowledge
• Environmental Sustainability
• Charity Finance 
• PR / Digital Communications
• Regional commercial business knowledge across the creative sector, immersive and digital technologies

This isn’t an exhaustive list, and we’re interested in hearing from anyone who believes they have skills or experience to positively contribute to the organisation. We’re also looking for candidates interested in exploring a Vice Chair role with a view to future succession planning for AND Chair. We’re committed to opening up opportunities to people who are currently under-represented in the cultural sector, and we particularly welcome applications from candidates from ethnically diverse backgrounds, Disabled candidates and candidates under 30.

What is it like to be on the AND Board?

Read an interview with our Trustees Sam Bompass and Katie Moffat about being on the AND Board.

About AND

AND is an arts organisation known for creating radical, site-responsive projects at the intersection of art, technology and digital culture.

Working across the UK and internationally, AND commissions artists to explore the social, environmental and ethical implications of emerging technologies. Our portfolio includes large-scale outdoor artworks, exhibitions, research programmes, residencies, online projects and our flagship AND Festival — a nomadic biennial bringing cutting-edge digital experiences to diverse locations.

Our work often takes place in unexpected settings, from post-industrial towns to natural landscapes, creating space for bold experimentation and critical reflection. At our core, we champion interdisciplinary collaboration and are committed to inclusive, sustainable practices that challenge what is considered ‘normal’ in culture today

Practical Details

AND’s Board currently meets for a minimum of four times a year, through a mix of online, and in person meetings in Manchester (UK). There are additional, occasional meetings and sub-committee groups which can be attended via video call. We are particularly interested in hearing from North-based candidates, especially those with regional public sector or commercial business expertise, although we are open to applications from candidates from across the UK.

This is an unpaid role. You’ll need to commit around a day a month to the role. AND will reimburse reasonable travel expenses to meetings in full.

How to apply

• Read our AND Board Membership Recruitment Pack or our AND Associate Board Membership Pack
• If you’d like to speak informally about becoming an AND Board Member or Associate Board Member, you are welcome to request a conversation by Friday 30 May 2025
• Following this, we ask for a CV along with a short written statement (max 1 page) / video (max 3 minutes) to be submitted by Midnight Sunday 22 June 2025 with AND BOARD MEMBER ROLE or AND ASSOCIATE BOARD MEMBER ROLE as the subject field.
• Complete an Equal Opportunities Form (submitted anonymously)

Position Overview:
The Programme Lead oversees the strategic delivery of a multi-project programme focused on enhancing employability and skills development for target populations. This role ensures alignment with organisational and community goals, driving initiatives that reduce skills gaps, improve workforce readiness, and foster partnerships with employers and training providers. Reporting to the Programme Manager, the Programme Lead manages a team of project specialists and coordinators, ensuring seamless execution of programme activities and measurable impact.

Key Responsibilities:

1. Programme Leadership:

   • Lead the end-to-end employability and skills development programme delivery, ensuring alignment with strategic objectives.

   • Mentor and manage project specialists and coordinators, assigning tasks tied to programme milestones such as training workshops, employer partnerships, and participant assessments.

2. Stakeholder Collaboration:

   • Build and maintain relationships with employers, educational institutions, government agencies, and community organisations to align programme outcomes with labour market needs.

   • Act as the primary point of contact for external partners, ensuring their requirements (e.g., hiring criteria, certification standards) are integrated into programme design.

3. Programme Design & Delivery:

   • Oversee the development of training curricula, mentorship initiatives, and job placement strategies tailored to diverse participant groups (e.g., youth, career changers).

   • Monitor participant progress and employment outcomes, using data to refine programme effectiveness.

4. Risk & Compliance Management:

   • Identify barriers to participant success (e.g., accessibility, resource gaps) and escalate systemic challenges to the Programme Manager with actionable solutions.

1. Reporting & Communication:

   • Track and report on key metrics such as participant engagement, skill acquisition rates, and post-programme employment status.

   • Prepare updates for senior leadership and stakeholders to demonstrate programme impact.

2. Process Improvement:

   • Implement feedback loops with participants and partners to continuously enhance programme quality.

   • Promote best practices in adult education, vocational training, and equity-focused initiatives.

Required Qualifications:

• Education: Bachelor’s degree in Education, Social Work, Human Resources, or a related field.

• Experience:

  • 3–5 years managing employability, workforce development, or adult education programmes.

  • Proven experience leading teams and collaborating with cross-sector stakeholders.

• Skills:

  • Strong understanding of labour market trends and barriers to employment.

  • Ability to design inclusive, participant-centric programmes.

  • Proficiency in data analysis tools (e.g., Excel, CRM systems) and project management software.

  • Exceptional communication skills for engaging diverse audiences.

• Certifications: Certifications in programme management (e.g., PgMP), career coaching, or adult education are advantageous.
  
   

  The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

  QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Board Member / Trustee

Reimbursement: £0 (reasonable expenses paid)

Location: Regular attendance at Board and Committee meetings in Central London or Cheam, Surrey.

Duration: initial 3-year term with option to extend.

At the Charity for Civil Servants, we can’t always prevent the tricky, stressful, sad stuff from happening. But when it does happen, we help current, former and retired civil servants get the best support.

Would you like to join us as a member of our Board of Trustees as we embark on the next phase of our strategy to ensure we can be there when people need us the most?

This is an exciting time for our organisation – we are growing and our ambition is to grow faster over the coming 5 years. This role will support a Charity that is working to embed itself back into the heart of the UK Civil Service.

As one of our Trustees, you will be responsible for ensuring that our strategic focus and ambition enable us to fulfil our mission. You will also work with our Chief Executive and Executive team to shape and monitor our impact.

For this round of recruitment, we are looking for candidates with expertise in Charity Fundraising; Communications and Marketing; Finance and investments; or Digital & Technology.

To apply, please submit your CV and a covering letter that states why you are interested in becoming a Trustee for our Charity. The closing date for applications is 11.59pm on 25 May 2025. Informal interviews will be held on 16 June. Please let us know in your covering letter if that date would be difficult for you.

The Charity for Civil Servants are committed to building and developing a Trustee board which reflects the diversity of the civil service community that we support. We seek to ensure all applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.

Buttle UK: Giving children in crisis a chance for change

Are you driven to champion children and young people and possess the strategic leadership skills needed to create change for those facing poverty and crisis? We're looking for a passionate and strategic individual to Chair our Board of Trustees at Buttle UK.

For over 70 years, we've been a lifeline for vulnerable children and young people across the UK, providing vital support through our Chances for Children grants. Building on our strong foundation and a period of reflection, Buttle UK is evolving. We will continue providing crucial, flexible grants but also use our expertise to understand and address the systemic issues that lead to poverty for the young people we support. Our 2025-2030 strategy positions us, not just as a grant-maker, but as a changemaker, committed to ensuring that no child’s future is determined by poverty and crisis. 

The Chair of Trustees is a vital role, inspiring and leading our Trustees and staff team, and ensuring we stay focused on our mission. You will work closely with our CEO to achieve our goals, and champion Buttle UK's vital work. 

We’re looking for someone with:

• strong leadership abilities

• a strategic mindset

• experience in supporting and mentoring

• exceptional communication skills

• a background in governance (Chair experience is not essential, but charity board experience is strongly preferred).

This is a fantastic opportunity to bring your expertise and passion to a charity where you can truly see the impact of your contribution and help us drive systemic change for vulnerable children and young people across the UK.

We pride ourselves on being an inclusive organisation and welcome applications from all applicants, regardless of race, sex or gender, sexuality, socio-economic background or any other minority or protected characteristic. We look forward to reviewing (and can make reasonable required  accommodations) for members of any such groups.

The candidate pack, which includes information on how to apply, can be downloaded from our website

Closing date for applications: midday on Wednesday 4th June

This is a voluntary role

We are seeking enthusiastic and committed volunteers to support our programmes in a variety of roles, including Subject Ambassadors, Front of House/Chaperones, and Stage/Production Crew.  These roles provide a fantastic opportunity to engage with students, parents, and MTA staff while contributing to a vibrant and inclusive learning and performance environment. 

Roles & Responsibilities: 

1. Subject Ambassador: 

· Actively participate in sessions to encourage student engagement 

· Champion an inclusive and fun learning experience for all

· Act as a classroom assistant to support our facilitators

· Provide pastoral care and learning support

· Lead by example with a positive and enthusiastic approach

· Depending on individual goals, work with MTA staff to develop a personal progression plan to gain relevant experience in key areas including (but not limited to): working with children, leadership, assistant directing, musical direction and more

· Actively represent and promote MTA at volunteer events and networking opportunities, engaging with attendees to share our mission and initiatives

2. Front of House / Chaperone 

· Help assist with events management in many areas which can align to your personal goals

· Potentially take on specific event tasks (i.e. events logistics including set up/pack down, running a stall at fundraising events etc.)

· Serve as a point of contact for students and parents ensuring a welcoming and friendly atmosphere.  

· Provide backstage support and supervision to children and young people – ensuring the children have a great experience

· Provide entertainment for groups (i.e. playing games, encouraging arts & crafts etc.)

· Help assist with moving children and young people to and from the stage and/or performance location

3. Stage / Production Crew 

· In line with your personal experience and/or personal development goals, help assist with the technical and/or logistical needs of performances  

· Support performance’s technical aspects; including set-up of equipment (lighting and/or sound), operation and pack down/get out

· Support performances with set design, build and/or production crew roles (stage management and stagehands)

We are currently recruiting for a Fundraisers for our newly formed not for profit which provides fully qualified mental assistance dogs for those in need across Northamptonshire.

Ideally this would be a great role for someone who looking to gain some experience having been out of the business for a while and looking for someone to grow with us or someone is newly qualified in this area

You will have the platform to take control and create your own success story.

Essential to the role

ü  Enhanced Disclosure and Barring Service (DBS) check

ü  Satisfactory references

ü  Has working knowledge of word, Outlook

Desirable

ü  Educated to GCSE level with English and Maths

Role and Responsibilities

· Have experience of fundraising would be ideal.

· Must have strong verbal and written communications skills.

· You will be measured against agreed key performance indicators.

· You should be able to work with all other areas of the organisation from volunteers fundraising, to corporate functions.

· Strong time management skills and manage own administration with a keen eye for attention to detail.

· Be honest, reliable and knowledgeable about our services and how we support the local community.

Position Overview:
The Programme Coordinator provides critical administrative and logistical support to ensure the smooth operation of the employability and skills development programme. As the first point of contact for participants, this role focuses on managing inquiries, maintaining records, coordinating schedules, and facilitating seamless communication between participants, trainers, and stakeholders. The Programme Coordinator plays a vital role in ensuring participants feel supported and programme activities are delivered efficiently.

Key Responsibilities:

1. Participant Engagement & Support:

   • Serve as the primary contact for participants, responding to inquiries via phone, email, or in person, and providing guidance on programme logistics, enrollment, and resources.

   • Manage participant registration, onboarding, and attendance tracking for workshops, training sessions, and events.

2. Administrative Coordination:

   • Maintain accurate and up-to-date participant records, including personal details, progress updates, and post-programme employment outcomes, ensuring compliance with data protection policies.

   • Schedule and coordinate meetings, training sessions, and stakeholder events, including room bookings, material preparation, and calendar management.

3. Documentation & Reporting:

   • Prepare and distribute programme-related materials, such as handbooks, training agendas, and certificates of completion.

   • Assist in compiling data for reports on participant engagement, attendance, and feedback to support programme evaluation.

4. Logistics & Communication:

   • Manage programme logistics, including training materials, technology setups, and participant resources.

   • Draft and send routine communications (e.g., reminders, updates) to participants, trainers, and partners.

5. Compliance & Record-Keeping:

   • Ensure all participant files and programme documentation adhere to organisational policies and grant requirements.

   • Support audit processes by maintaining organised participant consent forms, evaluations, and feedback records.

Required Qualifications:

• Education: A high school diploma is required; an associate’s or bachelor’s degree in administration, communications, social sciences, or a related field is preferred.

• Experience:

  • 1–2 years in administrative support, customer service, or programme coordination, preferably in education, non-profits, or workforce development.

  • Experience managing high-volume inquiries and maintaining detailed records.

• Skills:

  • Exceptional organisational skills with the ability to prioritise tasks in a fast-paced environment.

  • Strong verbal and written communication skills, with a customer-service-oriented approach.

  • Proficiency in Google products (Forms, Docs, Sheets, Slides) and familiarity with databases or CRM systems.

  • Attention to detail and commitment to accuracy in data entry and reporting.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

We are seeking to recruit two trustees who will bring different viewpoints, expertise and experience to further strengthen our board. As a Trustee, you will play a vital role in helping us achieve our mission. We are seeking passionate and skilled individuals from a range of professional backgrounds to help shape our future. Whether you bring experience in HR & people, marketing & comms, governance, finance, legal, fundraising, operations, service delivery or another area, your insight and strategic guidance will strengthen our organisation and support our continued growth and impact.

Candidates must show a commitment to our values and our approach to working in partnership with experts by experience. You must have a willingness to commit the necessary time and effort and to apply your experience and expertise. In addition to the general duties of a Trustee, we are looking for candidates with expertise and experience in:

• HR and People
• Marketing, Communications and Public Relations.

This is an incredibly exciting time to join us as we launch a bold new strategy and embark on a re-brand that will strengthen our voice and impact.

At Z2K, we are driven by a clear and urgent mission: to end poverty for the more than 1 in 5 people in the UK who experience it. Through frontline advice and representation, we work to secure adequate incomes and freedom from high costs, while campaigning for systemic change. And we do this in partnership with those who have lived experience of poverty, ensuring their voices are at the centre of everything we do.

As a Trustee, you will play a vital role in achieving this vision. With people and culture, as well as brand and communications, central to achieving our strategic objectives, we are seeking passionate and skilled individuals to help shape our future. Whether you bring expertise in HR and people leadership or marketing, communications, and PR, your insight and strategic guidance will help us build a thriving, inclusive organisation and amplify our message for change.

Volunteer Office Administrator – Job Specification 

Location: Hybrid. Office based in Kennington. 

 Commitment: Part-time, flexible hours 

 Type: Volunteer Position 

About Us: We are a committed and compassionate charity focused on providing support and opportunities to individuals who have faced significant challenges in their lives. Our mission is to empower ex-offenders by equipping them with the skills, knowledge, and confidence needed to secure meaningful employment and lead fulfilling lives. 

About the Role: We are seeking a reliable and organized Volunteer Office Administrator to support the smooth running of our day-to-day operations. This role is ideal for someone who enjoys administrative tasks and wants to gain experience in a professional office environment while giving back to a worthy cause. 

Key Responsibilities: 

Assist with general office duties such as filing, data entry, and responding to emails 

Support scheduling of meetings and calendar management 

Help prepare documents and reports as needed 

Liaise with team members and external contacts 

Skills & Requirements: 

Good organisational and time management skills 

Proficient in Microsoft Office or Google Workspace 

Strong communication skills 

Attention to detail and accuracy 

Ability to work independently and as part of a team 

Previous admin experience is helpful but not required 

What You’ll Gain: 

Practical experience in office administration 

Improved organisational and communication skills 

The satisfaction of supporting a meaningful cause