Communication officer jobs in battersea, greater london

Pregnancy Options Centre (Options) are seeking a Fundraising Officer to raise funds for our counselling and education services: supporting people in crisis or distress around unplanned pregnancy or pregnancy loss experiences and educating the next generation on matters surrounding sexual health and healthy relationships. The post-holder will be responsible for raising funds from grants/trusts applications, and for developing and maintaining donor relationships. The role also has scope to grow and develop relationships with local businesses and individual giving to increase our income diversity.

Pregnancy Options Centre provides free, non-directive help and support to anyone facing an unplanned pregnancy or struggling following an abortion or pregnancy loss. We offer a safe, non-judgemental environment where clients can explore their thoughts and feelings surrounding their situation and experiences. Alongside our counselling service, our Education project delivers interactive workshops to young people on topics surrounding healthy sex and relationships, self-esteem and the three options following an unplanned pregnancy: abortion, adoption and parenting.

Fundraising Officer Job Description

Key Responsibilities Fundraising and Finance:

• To carry out and contribute to the fundraising strategy
• Write comprehensive and compelling funding applications to Trusts and Foundations, tailoring them to meet a range of criteria
• To research and develop new funders to support the achievement of fundraising goals
• Build, nurture and maintain positive relationships with current funders, corporates and donors by stewarding them well.
• Ensure grants are acknowledged promptly and reporting requirements are met within agreed timescales
• To maintain up to date and accurate funder and donor records
• Work with project leads to identify and produce case studies/ service user statistics to demonstrate the impact of the charity’s projects
• Work with the CEO on community fundraising events, either organised by the charity or supporters.
• Explore innovative ways to diversify and expand Pregnancy Options Centre’s fundraising efforts.
• Work with the CEO to devise supporter care procedures for donors to ensure they feel valued by their interactions with us.
• In conjunction with the CEO, attend relevant networking events to increase the charity’s visibility and secure new partnerships.

Other:

• To provide quarterly reports for Trustee meetings
• To attend monthly staff meetings
• To carry out all such reasonable duties as may be required as part of the role instructed by the CEO
• To support and work within the Ethos of the Charity
• To attend regional or national events as required, including networking within the Pregnancy Centre’s Network (PCN)
• To attend Trustee meetings, when required, to give updates and feedback.
• To be familiar and comply with all the charities policies and procedures.

All appointees must comply with Options’ safer recruiting policy which includes self- disclosure forms, references.

In line with general data protection regulation (GDPR) legislation 2018, it is the responsibility of this post to ensure that all computerised and written personal information relating to Options’ clients, staff or volunteers to which they have access, is regarded as strictly confidential. Options maintains confidentiality within the service, subject to its confidentiality policy.

To apply, please send a CV and covering letter to Anna Madge through the Charity Jobs Website. 

Employment offers will be subject to two references, a basic DBS check and a right to work check.

Closing date: 24th July 5pm

Interviews: Shortly after

Come and join us and be part of a mission to save lives and end economic abuse forever!

In 2024, a staggering 4.1 million UK women experienced economic abuse at the hands of their current or former partner. The rising cost of living has only exacerbated the devastated impact of this form of domestic abuse. 

Surviving Economic Abuse (SEA) is the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it.

Since our founding in 2017, we’ve proudly campaigned successfully for the recognition of economic abuse in UK law and influenced wide-ranging systemic change to transform responses to it. We're now entering an ambitious new phase, and we’re seeking a dynamic, strategic and values-led Head of Income as part of the Senior Leadership Teamto help drive it forward.

This is a critical time for SEA. With a bold three-year strategy now in place, we’re looking for an experienced income-generation leader to oversee and diversify our income streams — across high-net-worth giving, corporate partnerships, trusts and foundations, and earned income through consultancy and training. As a key member of the Senior Leadership Team, the Head of Income will play a vital role in shaping the future of the organisation and enabling us to scale our impact.

The Head of Income will lead a talented team, including our Senior Fundraising Manager (trusts and foundations) and Corporate Development Manager (strategic multi-stakeholder partnerships), and collaborate closely with our CEO, Trustees and earned income delivery teams (consultancy and training) whilst also being hands on in relationship development. Your approach will be collaborative, survivor-centred and driven by SEA’s values. We are particularly interested in hearing from candidates with strong experience in high-value fundraising and/or commercial income generation.

What we’re looking for in the Head of Income

• Proven success in income generation from high-net-worth individuals and/or corporate partners
• Strategic mindset with the ability to lead and grow multi-stream income
• Experience of working in a small, agile organisation and line-managing high-performing teams
• Experience of working at Senior Leadership Team level, or readiness to step into the role
• A confident communicator with strong relationship-building skills
• A commitment to SEA’s feminist ethos, values and mission
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What we offer the Head of Income

• 25 days annual leave + 5 wellbeing days + bank holidays
• Home-based and flexible working options
• Reflective practice and wellbeing support
• 5% employer pension contribution
• Enhanced family leave, carers leave, sick pay
• A dynamic, purpose-led team where your impact is tangible

How to apply for the SEA Head of Income

Charlotte Wilmot at Eardley Wilmot is managing this appointment on our behalf and will support you with your application. Please send your CV to her directly in the first instance or here to her via Charityjob. You will then also be asked to complete a short anonymised application form via the Surviving Economic Abuse website. Charlotte will guide you through that step and a link to the form will be provided. 

The deadline for receipt of completed application forms is midnight on 28 July 2025.

SEA is proudly survivor-centred and committed to equity, diversity and inclusion. We particularly welcome applications from minoritised and marginalised communities, and we guarantee interviews for disabled applicants who meet the essential criteria. We also welcome job share applications as a joint application. 

First nterviews will be held week beginning 4 August 2025 (held online – questions will be shared in advance). 

We really look forward to hearing from you.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Supporter Relations Engagement Team is involved in the planning and development of programmes and projects that puts supporter engagement at the heart of everything do we do. They play a pivotal role in making Muslim Aid more data and insight driven in the way we fundraise and communicate with supporters. The team’s aim is to increase the depth and value of supporter relationships whilst also encouraging repeat giving and overall supporter retention through targeted engagement strategies.

Working within the Supporter Relations Engagement Team, you will develop a supporter centric approach to planning effective multi-channel, multi-product supporter journeys to grow loyalty, engagement, and income.  We are looking for someone with an audience and data insight driven approach to identify moments that matter and key touch points to improve the supporter experience. By doing this, you will ensure that each touchpoint across the supporter experience is engaging, effective and reflects Muslim Aids brand and values.

As a confident communicator you will help develop a culture based on understanding and interpreting supporter behaviours and motivations. Using this information, you will lead on mapping journeys and engagements across communications, campaigns and the fundraising portfolio to maximise a supporter’s lifetime value.

About the Role:

1. Create new innovative supporter journeys to increase engagement, loyalty and improve income generation.
2. Deliver improved supporter journeys and care strategies using insights, evidence and feedback.
3. Deliver exemplary Supporter care and stewardship that builds loyal and committed supporters through high quality personalised engagement. 
4. Collaborate with the Data Analysis team to manage supporter preferences ensuring best practice regarding data protection, data collection and to maximise cross sell opportunity.
5. Incorporate supporter care best practice and emerging approaches into activities so that the organisation remains positioned to effectively engage/manage donors.
6. Provide general administrative assistance in support of the smooth running of the Supporter Relations Department.

About You:

To be successful in this role, you will need:

1. Significant supporter/customer care skills obtained from the commercial or charity sectors.
2. Proven engagement developing internal relationships across a complex organisation – working with internal clients to develop and adapt briefs to improve supporter engagement.
3. Experience of working with Customer Relationship Management (CRM) software.
4. Experience of developing innovative and creative engagement programs for supporters/donors.
5. Good interpersonal and communication skills and ability to liaise effectively with people at various levels.
6. Good organisation, coordination and project management skills.

Why you should apply:

Join Muslim Aid and play a key role in strengthening supporter relationships and driving engagement. Using data-driven insights, you will develop multi-channel campaigns, enhance supporter journeys, and boost retention. If you’re a strategic thinker with a passion for engagement and communications, apply now to make a lasting impact!

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

We are working with a fantastic charity client who are looking for an Interim Senior PR and Press Officer to join their team for an inital 3 month contract. 

Key responsibilities

The Senior PR and Press Officer will take a leading role in developing and implementing the media strategy, enhancing the charity's visibility and impact through strategic communications and media engagement. This involves collaborating closely with the PR and Press Manager to identify, research, and develop story and PR campaign ideas for local and national media. The role also includes managing a professional and efficient press office and supporting individuals with lived experience of financial insecurity in their work.

Key responsibilities include:

• Leading on the development and execution of strategic media campaigns.

• Helping to raise awareness of the charity's information, tools, services, fundraising, and advocacy priorities through various media outlets.

• Managing the day-to-day duties of the press office, including monitoring the media inbox and responding to requests.

• Championing a storytelling culture by training, supporting, and empowering diverse spokespeople.

• Managing and leading specific project teams, ensuring objectives are met and team members are supported.

• Building relationships across directorates to ensure insights and expertise drive press and PR work.

Person Specifications

The ideal candidate will have strong experience in media relations or PR, within the charity sector, and a proven track record of successful media campaign delivery. Experience of working in a busy press office to tight deadlines and briefing spokespeople is essential.

Key skills and attributes include:

• Excellent written communication skills, with the ability to condense complex concepts into clear, powerful copy and adapt tone for different audiences.

• Strong relationship-building skills, both internally and with journalists, and the ability to communicate sensitively with people who have lived experience of financial insecurity.

• A strategic approach to developing and evaluating strategies that align with organisational goals.

• Strong IT literacy, including experience with media monitoring software, MS Office Suite, and Trello.

• Strong administrative skills, including efficient monitoring of the press inbox.

• Curiosity, perseverance, and a calm demeanour in a crisis, along with being a supportive, inclusive, and dynamic team player.

• Knowledge of the UK media landscape and either deep knowledge of the UK benefits system or a commitment to develop this knowledge.

• Strong knowledge of GDPR.

What’s on Offer:

• up to £168.62 daily pay + £25.91 daily holiday pay (£193.91 total PAYE)
• Full-time opportunity
• A flexible working set up, hybrid working with 2 days a week in the charity's central London office 
• 3 month contract 

How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button via our website.

The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.

To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.

Commitment to Diversity: The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Policy & Public Affairs Officer (Scotland) 

Location: Workplace Offer; Hybrid Working

The position is offered on a 0.6 FTE basis (21.75 hours per week). This role will be home-based but will require travel to Edinburgh and/or other parts of Scotland for in-person meetings as required.

Are you passionate about making a real difference in children's lives through impactful policy and public affairs engagement? Are eager to develop your skills working with Scottish Government, MSPs, and other key decision-makers in Scotland? If so, we want to hear from you. 

Barnardo's is looking for a Policy & Public Affairs Officer (Scotland) to help shape our influencing in Scotland. This is a fantastic opportunity for someone eager to build on their existing knowledge and experience with policy influencers in Scotland while playing a pivotal role in creating positive, lasting change for children, young people, and families. 

In this role, you'll work closely with our Senior Policy and Public Affairs Lead (Scotland) to implement our influencing plan. You'll help raise Barnardo's Scotland's profile among key stakeholders and policy influencers. You'll be involved in: 

• Monitoring key developments within the Scottish policy landscape 

• Managing relationships and liaising with stakeholders at all levels 

• Conducting research and producing reports to support our policy objectives 

• Supporting reactive policy work to respond to emerging issues 

• Organising events to showcase Barnardo's vital work and engage decision-makers 

Your efforts will ensure that the voices of children, young people, families, and our services are central to our influencing activities in Scotland.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification and Job Description. This should be done with an understanding of the context of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

We are looking for an additional Programme Officer to join the team as we start to ramp up our grant-making and continue to build on the approach we are taking. This role will be part of a dynamic team, building a grant-making portfolio that reflects the ambitions of our communities to achieve systematic change. This means:

• Having a strong commitment to systems change and racial justice.
• Working collaboratively to share knowledge and make robust decisions.
• Scoping out organisations who are aligned with our ambitions, in communication with our current grant partners.
• Building trusting relationships with partners and actively supporting them.
• Following Tudor’s grant-making governance and due diligence.
• Continuously learning and iterating approaches to the work.

We are looking for someone who is committed to deep learning and reflection. Our work is expansive and flexible depending on what emerges, so we're looking for someone who thrives in an environment where there is ambition, creativity and uncertainty. Someone who can work in a relational way with the team and our partners, embodying our behaviours to enable the Change We Seek.

Are you an experienced, organized and proactive Executive Assistant who thrives in a fast-paced, international environment? Do you enjoy supporting senior leaders and playing a key role in enabling teams to work effectively across different time zones and cultures? Are you a practising Christian who wants to use your skills and experience in a faith-based setting? Then our team at ODI would love to hear from you!

We’re looking for someone with excellent communication and interpersonal skills, who can confidently manage multiple priorities and handle sensitive information with discretion. You’ll bring experience in executive-level support, coordinating complex calendars and meetings, preparing internal communications, and supporting reporting to senior stakeholders.

Reporting to the Chief Programs Officer, you’ll play a key role in supporting the Global Field Leadership and Support Teams to stay connected and focused.

Your Key Responsibilities

· Provide administrative and communications support to the Chief Programs Officer and Field Operations Team, managing complex calendars, coordinating international events, preparing reports and presentations, and serving as the key liaison with internal and external contacts.

· Ensure smooth office operations through expert budget tracking, correspondence management, and use of digital tools, including maintaining filing systems, supporting internal communications, and producing field updates and newsletters.[EP1] 

· Managing and coordinating special projects, and building strong relationships across different teams and departments to ensure smooth collaboration and information flow.

· Anticipating needs and proactively solving problems, helping CPO stay focused on strategic priorities and achieve organizational goals more effectively.

Your Profile

· Committed Christian with a heart for the Persecuted Church.

· Holder of a degree, or equivalent in education plus experience in an office environment.

· Cross-culturally sensitive

· Excelling in office processes, related computer software and electronic communications tools.

· Well organized, efficient, self-motivated and proactive

· Flexible, servant-hearted and positive. Able to adapt approach to provide best support.

· Fluent in spoken and written English

Our Offer

Working at Open Doors means that you are actively involved in serving the worldwide Persecuted Church. We offer you a versatile position in an international, dynamic environment, a professional team and the opportunity to grow professionally and personally. As a global organization we are used to combining working from home with working from the office and to have flexible working hours. This position is preferably based in the UK, or the Netherlands.

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Open Doors is an international, interdenominational organization that supports Christians who are persecuted for their faith.

Open Doors International supports the worldwide organization with services such as Communications, Marketing, People & Culture, Advocacy, IT, Program Management, Finance and Global Research by working in a service-oriented way with teams and colleagues in countries with an Open Doors Development or Field office.

Global Field Leadership & Support teams at ODI work under the leadership of the Chief Programs Officer and consists of Regional Directors with Field Technical and Program Management specialists.

The Access is Justice Foundation is seeking a Grants Officer who will join our Grants Team to provide ongoing administrative, operational, and data management support for our grant making activity, working alongside others in the Grants Team. You will maintain relationships with funded partners; undertake analysis of grants data, draft documents, reports, and communication materials; and provide ongoing support for our funding programmes and broader organisational work as needed. You will report to a Grants Manager (who leads day-to-day operational delivery of our grant programmes). The work will vary over the grants cycle, where one month could be focussed on supporting a grants round, and the next could be working with wider colleagues for an event to share insight and knowledge. This is both an administrative and project management role – we are looking for a candidate with both sets of skills.

Please download the full job description (attached) for more information.

Managing Director

UK Association for Transactional Analysis (UKATA)

Location: Remote/Home-based
Salary: Circa £65,000 FTE plus benefits
Contract: Permanent, Part Time – Flexible 21- 28 hours per week 3-5 days

Closing Date: 11th July 2025

Interview Dates: First interviews w/c 21st July 2025, Second interviews w/c 28th July 2025

About Us

UKATA is a charity and company limited by guarantee dedicated to advancing Transactional Analysis (TA) training, qualifications, and practice across the UK. We support our members through professional development, accreditation, and promoting TA as a valuable approach in therapy, counselling, education, and organisational contexts.

The Opportunity

We're seeking a dynamic and hands-on Managing Director to lead our small but dedicated team. This is an exceptional opportunity for a strategic leader who thrives in an environment where you can make a direct impact and see the tangible results of your work.

As our MD, you'll work closely with the Trustee Board to shape our future direction while taking personal responsibility for the day-to-day operations. You'll lead a small team of employees, contractors, and volunteers, translating our strategic aims into practical outcomes that deliver real value to our members.

What You'll Do

• Work with Trustees to develop and execute strategic plans that align with our mission
• Take direct responsibility for financial management, including budgeting, investment strategy, and fundraising
• Oversee and personally contribute to the development of membership systems and website improvements
• Build relationships with key stakeholders including members, committees, and international TA organisations
• Lead the delivery of our annual National Conference and quarterly magazine
• Recruit, develop, and manage our small team, fostering a positive work culture
• Ensure compliance with charity regulations and governing organisational policies and procedures
• Function as Company Secretary, handling legal requirements and annual reporting

About You

We're looking for someone who combines strategic vision with a willingness to roll up their sleeves and get involved in practical delivery. You'll be:

• An experienced senior leader with understanding of the non-profit sector
• A strategic thinker who also excels at practical implementation
• Financially astute with proven budget management experience
• An excellent communicator with the ability to build effective relationships
• Self-motivated and comfortable working from home
• Knowledgeable about the mental health sector (desirable)
• Familiar with Transactional Analysis or willing to undertake training (desirable)
• Educated to degree level (desirable)

Why Join Us?

This role offers the chance to lead a respected organisation while making a genuine difference to our members and the wider TA community. You'll have:

• The autonomy to shape both strategy and operations
• The satisfaction of seeing your ideas implemented directly
• The opportunity to work with dedicated professionals passionate about TA
• Flexible remote working arrangements
• Employer Sick Pay Scheme
• 33 days annual leave per annum FTE
• Access to private healthcare benefits

UKATA is committed to equality, diversity, and inclusion. We welcome applications from all qualified candidates regardless of background.

We look forward to hearing from you.

Glasspool Charity Trust

Chief Executive Salary £75,000 + benefits

Glasspool is a UK-wide grant funder, established in 1939 with a permanent endowment from Richard Louveteau Glasspool, a Hertfordshire businessman and philanthropist. He experienced financial hardship as a young man, but when his income became more than enough to meet his personal needs, he started to provide financial support to individuals. He died in 1949, aged 65, but his legacy lives on in the Glasspool Charity Trust.

The charity was named the Association of Charitable Organisations (ACO) Charity of the Year in 2024 in recognition of our courageous and transformative approach to grant-making. 

Background is less important than experience and personal qualities. The ideal candidate will:

Strategy:

· Ability to combine a commercial, entrepreneurial capability to identify and deliver growth

· A proven track record of turning a collective strategic vision into reality.

· Be intellectually curious and agile and an empathy with the culture and focus for future activities

Governance and Compliance:

· An understanding of the statutory, voluntary, and community sectors, along with the complexities of the environment in which Glasspool operates.

· Knowledge of effectively supporting charity trustees and boards to carry out their duties and responsibilities

· Commitment to equity, diversity and inclusion  

Administration:

· Sound financial management  

· Excellent administrative skills

· Knowledge and experience of using IT to enhance operational efficiency and effectiveness

Staff Management and Development: 

· Experience of managing a small staff team

· As a leader, demonstrate a thoughtful, collaborative and engaging approach, to build on the strong existing culture.

External Relationships and Communication

· Experience of collaborative working, income generation and communications

· Demonstrate a track record of successful networking skills at a senior level

· To be the primary spokesperson for Glasspool

HOW TO APPLY

Please download further details of the position from our website:

For an informal confidential discussion call Richard Evans

Apply online with a full curriculum vitae detailing your skills and experience together with a maximum two-page Personal Statement clearly outlining your motivation to undertake the role and how you meet the competencies required for the position as stated in the Candidate Profile.

Closing date for applications: 16 July 2025

Long List interviews: 18 July – 30 July 2025

Final Panel Interviews: 18 & 19 August 2025

To find out more visit:                                  Glasspool Charity Trust website

Are you looking for a role where you can shape and grow the work we do?

Then could you be UK100’s new Membership Projects Officer!

We are looking for a passionate and creative Membership Projects Officer to join our small but mighty team and support us with delivering the three streams of our membership programme: knowledge sharing, training and networking.

One day you may be helping to design our next online Countryside Climate Network meeting, or enhance our online knowledge sharing platform, whilst another you could be preparing for an in person event for local government politicians and officers delivered in partnership with one of our Business Supporter Network members or writing a newsletter. It’s a varied, exciting role, with plenty of opportunity for the right person to shape and grow in the role. 

If you have experience in event management and copy writing in the value-led sector, we want to hear from you!

What we offer

You will work flexibly from home most of the time, meeting your team twice a month at our office in London Waterloo. Benefits of working with us include being part of an amazing team of creative, dedicated and funny individuals, 25 days of annual leave per year + office closure between Christmas and New Year + an extra day off for your birthday + 2 extra days a year to travel sustainably to your holiday destination (Climate Perks). 

About us

UK100 is the only network of ambitious local authorities led by all political parties working together to tackle climate change. We help councils overcome challenges and turn innovation into solutions that work everywhere. We build the case for the powers needed to make change happen. From cities to villages, we help communities across the UK create thriving places powered by clean energy — with fresh air to breathe, warm homes to live in, and a healthy natural environment.

See full details in the attached job pack.

Play a key role in protecting parrots and their habitats worldwide.
We’re looking for a motivated and organised Grants Officer to coordinate grant fundraising efforts at the World Parrot Trust.

This is a unique opportunity for someone who thrives on coordination and collaboration to contribute meaningfully to global conservation. You’ll manage timelines, gather information, and support the delivery of successful grant proposals and reports—helping unlock vital funding for the World Parrot Trust.

Are you passionate about criminal justice and want to work from home for a small charity where you can make a real difference? Are you experienced in operations and/ or administration? Then we would love to hear from you! 

The Welcome Directory is a multi-faith organisation dedicated to supporting the successful resettlement of prison leavers across England and Wales. We facilitate equal access to faith-based social inclusion while challenging stigma and discrimination as a vital and effective pathway for positive mental wellbeing; helping people to turn their lives around in the long-term and break the cycle of reoffending. We work at the grassroots level to build community capacity, create positive attitudinal change and to build more inclusive and thus resilient communities.

We are currently recruiting for an Operations Officer to lead on administrative support to the charity under the direction of the Project Manager, supporting on engagement with various stakeholders and networks. The goal of the post is to ensure that The Welcome Directory can effectively develop the reach of our work and achieve exponential growth, by maximising administrative efficiency. 

Whilst this is a 6-month contract, there is the potential to extend where funding permits.

The role will include:

Leading on operational projects, including:

• Faith community engagement
  • Processing faith/ belief community registrations and maintaining records
  • Approaching existing and prospective faith/ belief communities, including follow up to the annual survey and periodical team campaigns
• Assisting with the production of the annual physical directory
• Co-ordinating the annual Affiliates Scheme
• Researching new initiatives or solutions

Supporting events, including:

• Support in the administration of the online Prisons Awareness Course and other webinar events, including technical support
• Planning bi-annual team days and any one-off events, in consultation with the Project Manager
• Planning bi-annual team campaign periods, in consultation with the Project Manager and Monitoring & Evaluation Officer
• Preparing resources and/or PowerPoint presentations and booking logistics, in consultation with the Project Manager and the Communications & Fundraising Officer

Leading on administration, including:

• Answering phone, email, and letter enquiries
• Purchasing of supplies and dispatch of resources
• Co-ordinating and setting up meetings
• Collating routine data and creating trackers to support operations
• Creating an annual team planner
• Taking minutes at specific meetings
• Leading on team password management
• Following up with stakeholders as required

Supporting on financial operations, including:

• Processing expenses claims and issuing internal invoices
• Paying-in cheques and paying external invoices
• Maintaining the organisational asset register
• Obtaining Gift Aid declarations

As a small, well-respected charity in the criminal justice sector, we offer staff:           

• Opportunity to gain experience in the criminal justice sector, including a prison visit
• Remote working
• Working in a small, supportive team
• Regular team days

The full Job Description and Person Specification can be found on the attached.

Should you have any questions about the role, please get in touch by email. 

 The Welcome Directory will be scheduling interviews as applications come in. Please note we reserve the right to close vacancies early should we receive sufficient applications. Therefore, if you are interested, please submit your application as soon as possible.