Housing Manager
£43,559.84 per annum
Cambridge (CB24 9ZR)
Permanent
Full-Time
35 hours per week
Hybrid Working Arrangements – the majority of the working week will be office-based with the housing team in Histon, particularly in the first six months (probation period). Thereafter it may be possible to apply for a higher proportion of hybrid working, with the needs of the team and service delivery being the prime consideration.
About us:
Our client is a charitable housing association and social enterprise helping people and communities in Cambridgeshire. Their mission is to enable people to flourish, delivering a high-quality housing management service to our 3000 rented and shared ownership homes. If you are looking for a truly rewarding role with a very supportive team, then come and join them.
About the role:
You will:
· Play a key role in shaping an exceptional housing management service by working alongside the Senior Housing Manager to deliver a truly customer-focused experience
· Line manage a team of Housing Officers, leading and coaching them to deliver a responsive and proactive service.
· Work closely alongside your Housing Manager counterpart to promote a culture of continuous improvement.
· Take ownership of core performance areas — including lettings, tenancy management, communal space standards, rental income and service charge delivery — ensuring a consistently high standard across all functions.
· Ensure our client proactively responds to anti-social behaviour, harassment and domestic abuse cases in a responsive and supportive manner, working positively with partner agencies.
What is our client looking for?
· A minimum of two years’ experience delivering and managing a housing service within a social housing environment.
· A Chartered Institute of Housing qualification or relevant management qualification is desirable, demonstrating your commitment to professional development.
· You have strong, up-to-date knowledge of social housing legislation, welfare benefits, housing policy and the wider social issues affecting our customers.
· Experience in line managing or supporting staff highly desirable, with a natural ability to lead and motivate others
· Naturally confident and customer‑focused, you bring excellent communication, relationship‑building and influencing skills to every interaction
· Experience of using housing management IT systems and Microsoft Packages and strong numeracy skills.
· A full UK driving licence, use of a car for work purposes and business insurance.
Benefits of working for our client :
- Employee discount scheme (retail, leisure, gym membership and fitness equipment)
- Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)
- Employee Assistance Programme
- Cycle to work scheme (salary sacrifice)
- One day off a year to volunteer for a charity of your choice
- 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service
- Holiday purchase scheme- up to 5 days per annum (pro rata for part-time staff)
- Company sick pay
- 58p per mile business mileage allowance
- Refer a friend scheme (£250)
- Contributory pension scheme, which both you and our clients contribute to
- Enhanced maternity and paternity leave
- Flexible Working Policy
- Full induction
- Comprehensive free training and development opportunities with paid time off
- Free DBS (for relevant posts)
- Free onsite/nearby parking
- Hybrid Working Policy
- Flexitime
Please note this position is subject to a Basic DBS Disclosure
As part of the recruitment and selection process candidates will be required to complete a Personality Profiler
CLOSING DATE FOR APPLICATIONS: midnight Sunday 19 April 2026
INTERVIEWS: Thursday 30 April 2026
If you would like an informal discussion about the post, please contact Charlotte Daleworth, Senior Housing Manager
Recruitment Agency 
21 - 50
Thank you!
Holy Trinity Church (HT) is a vibrant, growing church in the centre of Cambridge with a lively and expanding children and families ministry. In the three years before lockdown, the children’s ministry – HT Kids – doubled in size, and the growth has continued post lockdown. We have 180 children aged 0–11 who regularly attend on a Sunday and over 95 families who call HT their spiritual home. The vision of HT Kids is to see children come to know Jesus for themselves and grow in all that he has for them. We also want to see kids joyfully inviting friends to meet Jesus for themselves. We have over 50 volunteers from the church family – young people, undergraduates, and adults – who serve regularly to help make that vision a reality.
Alongside the Senior Children’s Pastor, you will be responsible for pastoring the children aged 0–Year 2 with their families, for bringing hands-on leadership to the wider team involved in HT Kids and to reach out to children and families in Cambridge who don’t yet know Jesus. A major part of this role will be managing staff and volunteers to increase their confidence and fruitfulness as they work with children. You will be a leader of leaders, with a heart to invest in and facilitate the ministry of others.
Start date: June or September 2026
The client requests no contact from agencies or media sales.