Communication officer jobs in city of london, england

About The Conversation

The Conversation is an independent provider of news and views, sourced from the academic and research community and delivered directly to the public. Our team of professional editors work with university, and research institute experts to make their knowledge accessible to the public in an accessible manner.

The Conversation is funded by university members, grant and philanthropic sources and reader donations. It is a charity, and operates as a for-purpose, not-for-profit company. Its content is freely available and distributed beyond its website using a Creative Commons licence.

Access to high-quality, accurate and independent information underpins a functioning democracy. Our aim is to ensure better understanding of current affairs and complex issues by publishing explanatory journalism, analysis and reports of research findings produced by academics with recognised expertise. The Conversation aims to enrich public discussion and provide easy access to quality information, with knowledge that can be trusted and information that is useful.

Since our launch in 2013, The Conversation has grown to a staff of 40 and has recently launched a commercial subsidiary, Universal Impact. We are looking for a new Office Manager to manage the day-to-day administrative operations of the company. 

Primary Responsibilities:

• Oversee office operations and procedures for The Conversation, including some limited support for Universal Impact;

• Work with the Chief Executive and Editor to ensure a safe, collegiate and healthy office environment

• Maintain office policies and procedures, updating documentation as needed

• Manage day to day HR activities, scheduling appraisals, managing holiday, staff development

• Support HR functions such as onboarding/offboarding, maintaining employee records, and coordinating staff wellbeing initiatives

• Assist with recruitment processes, including drafting job descriptions, posting vacancies, and coordinating candidate communications 

• Act as secretariat for The Conversation’s various boards, scheduling meetings, distributing papers, and taking accurate minutes

• Plan, schedule and coordinate internal events, team meetings, and staff away days

• Accepting and sorting mail and deliveries

• Supporting the planning of events and supporting office social activities (including team bonding)

• Support the Finance team

• Arrange travel and accommodation for staff as required

• Assisting in ad hoc administration tasks as needed

Requirements/Skills:

• Previous office management experience required

• Previous HR experience desirable 

• Previous experience working for a charity and Trustees desirable but not required

• Excellent organisational skills and ability to adapt to changing priorities

• Project management skills

• Enthusiastic and personable

• Excellent written and verbal communication skills

• Ability to work under own initiative with minimal supervision

• Excellent in Google Workspace, Microsoft Office and IT skills 

Benefits:

• Salary: £34,000 p.a (full time)

• 25 paid holiday days, plus your birthday off

• 8% company pension contribution

• Enhanced parental leave 

• Flexible working - our office is in central London and we expect this role to involve being in the office at least two days a week.

Applications will be accepted and interviewed on a rolling basis. 

We value and respect all differences in all people (seen and unseen) at The Conversation and actively encourage applications from candidates of diverse backgrounds and ethnicities.

You must be legally able to work in the UK.

Salary: £45,417 to £49,416 inclusive annual salary up to 19.7 percent employer pension contribution.
Hours: Permanent or Fixed Term, full-time (37 hours pw)
Flexible working options (including hybrid)

Job Ref: P2378

About the role

Our client is seeking a motivated and experienced Customer Delivery Team Leader for our Planning Technical Services Team. They are looking for an experienced planning officer to lead all administrative functions across their Planning Technical Services. This is an exciting opportunity to play a critical role in improving efficiency and ensuring compliance with statutory requirements.

As the Customer Delivery Team Leader, you will lead and manage the administrative functions, including overseeing planning validations, pre-planning applications, complaint handling, performance reporting, planning appeals, support hearings and the development of internal processes.

You will manage projects and lead the team ensuring the effective delivery of administrative support across a range of Planning Services. Additionally, you will oversee the administration of planning systems and ensure efficient use of process management tools.

Working closely with senior managers, you will drive continuous improvement and ensure services are delivered to a high standard, on time, and within budget. You will also represent the service at internal working groups and external forums.

About you

Key Requirements:

• Communication Skills: Excellent communication and customer care skills.
• Leadership: Strong leadership and supervisory skills to manage and develop a team.
• Technical Proficiency: Highly proficient with IT systems and tools for planning and performance management.
• Organisational Skills: Excellent organisational skills to handle multiple tasks and priorities.
• Flexibility: Ability to work flexibly within a small team to ensure efficient operations.

St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Their centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work.

In addition to working within a great team and a comprehensive salary you will have access to:

• 30.5 days basic annual leave (increasing with service) bank holidays.
• Please note: annual leave will be pro-rated for anyone who does not have a standard full- time pattern of 37 hours over 30.5 days, e.g. part-timers
• Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions
• Flexible working options
• Staff Parking Permit
• Reimbursement of professional fees
• Comprehensive development and training
• Discounted membership at selected local sports and fitness centres
• Access to discounts and benefits via online platform

Additional Information

Disability Confident

They are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.

Disclosure Checks

This post is subject to a Basic Disclosure Check.

English Fluency

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).

Closing date for applications: 01 August 2025
Interviews are scheduled for w/c: 01 August 2025

NOTE: Interviews are conducted throughout the application process. They reserve the right to close the vacancy at an earlier date and they strongly encourage you to submit your application as soon as possible.

You may also have experience in the following: Planning Technical Services Manager, Planning Support Team Leader, Planning Administration Lead, Planning Services Coordinator, Planning Operations Team Leader, Development Management Support Manager, Planning Systems and Performance Manager, Technical Planning Team Manager, Senior Planning Validation Officer, Planning Compliance and Support Lead, etc

REF-222 469

We’re looking for a passionate and experienced leader to head our sector support and grants team. You’ll bring strong project and people management skills, a commitment to social justice, and a track record of delivering impactful support to external partners. With experience in funder plus support, grant-making, and stakeholder engagement, you’ll help legal advice agencies thrive. This is a high-impact role guiding the development of our sector support programmes to ensure we best meet the needs of organisations providing vital legal help to those most in need. You’ll lead a small, dedicated team and work collaboratively across the organisation to deliver meaningful change.

See attached Recruitment Pack for more details.

What the job involves 

We’re looking for an exceptional nurse to join the Specialist Nurses team at Prostate Cancer UK, part of our wider Support Services team that helps men and their loved ones to navigate the challenges of prostate cancer.

First and foremost, you’ll be providing invaluable information and support directly to men and their families via a range of channels, including telephone, email, webchat, and WhatsApp. 

You’ll also work with other teams across the charity, ensuring that Prostate Cancer UK maintains a strong, credible clinical voice in all its activity. This will range from supporting men through webinars and classes, to delivering education sessions to health professionals, to reviewing health information resources, to supporting communications campaigns. 

Please note that there is no face-to-face patient contact as part of this role, and the team’s remit is contained to information and support – not clinical advice. 

You’ll be working Monday – Friday, with a hybrid working model. The service runs predominantly remotely, but periodical office attendance for collaborative work is expected. 

Current daily shift patterns are 8.45am – 4.45pm or 9.15am – 5.15pm. The appointee will need to be available 8.45am – 5.15pm daily, as shift patterns are allocated based on service requirements.  

What we want from you 

You’ll be a registered nurse with solid experience at NHS Band 6, including recent work in either urology, oncology or palliative care looking after men with prostate cancer. You’ll bring excellent communication and interpersonal skills, with the ability to organise and prioritise your work effectively and flexibly. You’ll also be flexible and adaptable to meet the complex demands of this role. You’ll show willingness and proactivity to step away from frontline service delivery to support a range of wider charity activity. You’ll also be comfortable with remote working, both in terms of delivering information and support over the phone and working in a remote team.

As a Specialist Nurse, you’ll be committed, enthusiastic and compassionate – keen to apply your existing clinical experience and knowledge to provide information and support to those affected by prostate cancer and have the desire to develop new skills. 

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Sunday 10th August 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 18th August 2025.

About Blagrave

We are a social justice funder committed to shifting power, dismantling oppression, and supporting communities to thrive. We fund organisations and young people creating change, with a strong focus on lived experience, anti-oppression, and systems change.

We are committed to centering the voices of those we seek to serve. Our board and staff team have relevant lived and learnt experiences to help us fulfil our mission. We listen to the communities we seek to serve both directly and broadly to have as accurate of an understanding as possible about the issues that they are facing. 

As we come to the end of our current strategy cycle we are ambitious to explore how we can put our full asset base to work in support of mission and we have some exciting plans unfolding. This new role will be instrumental in ensuring collaboration is at the heart of our next strategy, with our funder peers, young people, the youth sector and local government.

We fund work in England, as well as having a specific focus on several counties in the South East of England. 
 

About you  

You believe in the power of young people to lead change and are passionate about social justice. You’re a natural relationship-builder with experience working across public, private and voluntary sectors, confident engaging at both national and local levels. You understand how to develop partnerships that are equitable, transformational, and that centre the voices and needs of young people. You have a track record in bringing in substantial partnerships in service to organisational goals.

You bring strong problem-solving skills and experience managing people. You’ve worked in, or alongside, organisations going through growth or transition and thrive in complexity. You care deeply about genuine partnerships and have a track record of working collaboratively to build collective power and challenge injustice.

We welcome candidates from all backgrounds and are especially keen to hear from people who can help diversify the voices shaping philanthropic work. We are committed to creating an equitable environment where everyone can thrive.

Purpose of the Role

This exciting new role is about creating connections, building ecosystems and developing and strengthening relationships that power social justice movements. As a member of the Senior Management Team, you will work closely with the CEO to lead our partnerships and community engagement work — creating the enabling conditions and networks that help youth-led movements grow, sustain, and make lasting change.

You will take lead on:

• Partnering with other funders to resource youth-led change, including co-designed and co-held programmes with other foundations.
• Developing community partnerships based on the needs and priorities of the young people we are here to serve - including charities, local businesses, and local authorities.
• Understanding the landscape of youth-led change and social justice work, identifying gaps in support and guiding our investment to help fill them, both at the national and local level.
• Monitoring and communicating the impact of our work with external audiences.
• Ensuring our work is grounded in safeguarding practices that minimise harm and uphold our commitment to care, equity and justice.

Success in this role looks like:

· A stronger Blagrave presence and impact at a local level.

· Growing networks of trust and solidarity across youth-led social justice movements, nationally and locally.

· Greater capacity, visibility, and long-term sustainability for youth-led organisations.

· Strengthened support for collective action and systems change.

· Young people and communities feeling ownership of, and connection to, the work.

This is an exciting time to join BUCS and make a huge difference to the organisation that sits on the shoulders of those who established competitive inter-university sport competitions over a century ago, and which is responsible for the most dynamic element of the sport sector.

The Head of People is a dynamic leadership role, shaping the organisation’s people strategy and driving a values-led culture. You will inspire and empower people, ensuring a motivated workforce that delivers excellence. You will be acting as a champion for learning and development by creating an environment where people grow, innovate and truly feel valued.

Beyond shaping culture, you will play a pivotal role in ensuring that BUCS operates safely and is compliant. From health and safety to safeguarding the experience of our staff and participants, you will lead best practices and work closely with the governance and compliance team to meet all statutory and industry regulations.

Collaboration is key in this role. Working with the senior leadership team and management team, you will align people strategies with organisational goals. Additionally, you will oversee key safeguarding matters, monitor disclosures and case management, and escalate concerns to the CEO and the Board as required.

This is an exciting time to shape the future of BUCS through forward-thinking people-first leadership. If you are a strategic thinker who thrives on building and fostering a positive, inclusive culture, we would be delighted to hear from you.  

Working at BUCS

BUCS prides itself on being an ambitious and challenging place to work, where staff enjoy work, embrace development opportunities, and have fun.

We're open to discussing what flexibility could look like for the right candidate!

Benefits include:

• Generous Pension Scheme
• Paid Health Care Plan
• Tax-free - Cycle to work scheme
• Christmas Closure from 24th December- 2nd January time off! 
• Volunteering Day leave
• Flexible hours - hybrid working
• Wellbeing and Social activities
• Company-supported Learning and Development opportunities
• Access to sporting events such as Wimbledon and 6 Nations ! 

Please apply on our recruitment platform Applied 

The successful candidates will be invited to a virtual interview the week commencing the 4th August 2025.

The role will close 11:59pm, 27th Jul 2025 BST. 

If you have any questions about the role please contact a member of the BUCS team.

You will be part of a small team that works collaboratively towards making a huge impact on the lives of the children and families we work with. We look for people who want to be part of a service that is innovative, creative and constantly striving to do better.

We are seeking a highly organised and proactive Adoption Service Coordinator and Panel Administrator to support the effective delivery of adoption services. This pivotal role ensures smooth coordination of assessments, panel meetings, and administrative tasks across the Permanency Service. You will act as a key point of contact between professionals, adoptive families, and external agencies, ensuring efficient communication and compliance with regulatory standards. The successful candidate will possess exceptional attention to detail, excellent time management skills, and the ability to work in a sensitive and dynamic environment

You will be involved in the development of the service and your views, and insights are encouraged.

· Coordinate diaries and communication across the Permanency Service team.

· Manage and log adoption enquiries; maintain records in Beacon CRM and CHARMS.

· Support adoption assessments, events, and i-adopt marketing updates.

· Organise Adoption Panel meetings, including scheduling and report preparation.

· Take and finalise panel meeting minutes; ensure timely decisions and notifications.

· Maintain panel member records, training logs, and meeting attendance.

· Update web content, brochures, and social media with adoption recruitment materials.

· Collect and share feedback for service improvement and performance reporting.

You will have regular informal guidance and formal supervision on a monthly basis. You will be part of the wider service of Family Futures and attend monthly Team Days to learn, share and develop the service and your practice.

We are looking for an individual who is:

• Motivated to work with families and derive satisfaction from seeing the development of adopters
• Not fazed by complex needs, challenges, and adversity
• Embraces a parent-positive and child friendly approach
• Able to work in a small team and be a team player
• Wants to develop their knowledge base and interest in multi-disciplinary working through a therapeutic lens.
• Thrives in a collaborative and integrated team environment.

What we offer

Benefits of joining Family Futures

· High-quality supervision and professional development training.

· We run regular Learning Forums to support and learn from each other

· An empowering and encouraging environment

· A nurturing environment for staff to work, including a weekly self-care session.

We believe that embracing different perspectives enriches our agency's culture and strengthens our ability to serve the children and families we work with. Therefore, we welcome applications from candidates from a wide range of lived experience and are actively recruiting people from the global majority. By ‘global majority’, we mean Black African, Black Caribbean, Asian and dual heritage communities.

We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm and will require the successful applicant to undertake an enhanced DBS disclosure.

Family Futures is a menopause friendly employer.

Purpose of the Role:

Please note this is a detailed job description and many of the activities below do not take place everyday

This is a key role to work with an exciting community taking lead responsibility for the looking after key aspects of existing and new membership. You will be working alongside an experienced team supporting the Liberal Jewish Synagogue, the largest Liberal Synagogue in the UK, to be the best it can be. 

Your role will touch all aspects of the synagogue with a particular focus on looking after new members, the membership process and members in general, acting as a key conduit to ensure that our members receive the best service we can provide. You will also ensure that ourCRM system is up to date and important data and information can be pulled form it. 

You will support bereaved families in the immediate aftermath of a death by organising funerals, shivas and stone-settings.

Additionally you will support our Senior Rabbi in her work including diary management and ensuring, working alongside others, that life cycle and important religious festivals are being managed and delivered to the highest standards. 

Senior Rabbi PA

Support the Senior Rabbi in all aspect of their work to include:-

o Administrative and secretarial support for the Senior Rabbi including correspondence, diary management and to act as their first point of contact for enquiries by phone, email and in person

o Liaise and work alongside the member of staff (Office Administrator) who is PA for the other Rabbis and supporting when necessary

o Meet with Senior Rabbi regularly to review weekly diary, plan for the future and complete event forms

o Work closely with the Office Administrator (who organises all internal and life cycle events) to develop efficient procedures, printing and systems to ensure organisation of all life cycle events (including baby blessings, Bar-Bat Mitzvahs, Kabbalat Torah, weddings and mixed faith blessings, conversion, admission ceremonies).

o Assist with planning and coordination of events generated by the Senior Rabbi

o Keep timetables of all life cycle events coordinating with office staff to ensure these events and linked celebrations are delivered effectively

o Keep a tracking system that logs where proselytes are on their conversion journey.

o Liaise with the LJS Community Care Co-ordinator and other contacts over pastoral and other issues being dealt with by the Senior Rabbi.

o Circulate the services calendar and the  Bar/Bat Mitzvah schedule of dates

o Support the volunteers who coordinate the mitzvot

o Assist in the organisation of the High Holy Days particularly in co-ordinating all mitzvot

o Assist the Senior Rabbi and the office in the organisation of interfaith/multifaith and other events including the sending out invitations and co-ordinating response

o Ensure that thank you letters for donations, yahrzeits and other acknowledgements are prepared and signed by the Senior Rabbi

o Complete the weekly yahrzeit list

o Complete administration support for the Bereavement Support

o Any other duties which may be reasonably requested by the Senior Rabbi and Executive Director.

o Funeral Coordinator

o To co-ordinate the administration of funerals (burials and cremations) for members and non-members.

o To liaise with the family/estate, rabbis, funeral directors, cemetery/crematorium or others as necessary in making the arrangements.

o To provide details of cost to the person organising the funeral.

o To prepare funeral and related invoices in consultation with the Financial Controller.

o To organise consecrations and arrange interments of ashes and ordering of memorial plaques.

o To administer the burial of non-members, including preparing invoices and dealing with payments for the burials.

o To administer the allocation of graves, reservations and columbarium

o To prepare condolence letters for Rabbis.

o To send out electronic Bereavement Notifications

o To respond to requests from the public for plot locations and information on the cemetery.

o To provide annual statistical information on burials and cremations for Liberal Judaism and the Board of Deputies.

o To ensure and promote the maintenance of graves as requested by families

o Send out the biennial Memorial Service for the Loss of a Child and the Loss of the Prospect of a Child.

Membership Coordinator:

o Administer and coordinate the membership process from receipt of a new application including liaising with the applicant, the Financial Controller and the Rabbis

o Maintain the appropriate Council reports for new members and resignations 

o Send welcome letters and packs to new members

o Send resignation letters to members

o Ensure the CRM (ShulCloud) system is up to date (training will be provided) with members’ details, and their journey through the membership process including adding new members, resigning members, changing their status in respect of age membership changes and so on.

o Produce ShulCloud (CRM) reports

o Ensure ShulCloud (CRM) is maintained and up to date

o Work closely with staff to support contact with members in respect of volunteering, marketing, High Holy Day ticketing, the creation of mail merges and the AGM

o Be a ‘superuser’ of the ShulCloud, working closely with the ShulCloud consultant, understanding and learning what the system can do and supporting others to use it.

o Work alongside other areas that involve links to membership i.e. education

o Any other relevant tasks as requested

Personal Specifications:

Prior administrative or personal assistant experience

Excellent written and verbal communication skills

Strong organisational skills and attention to detail

High level of discretion and confidentiality

Proficiency with office software (i.e. Microsoft Office)

Experience of using ShulCloud CRM system would be beneficial but not essential (training will be provided)

Comfortable working in a Progressive Jewish religious environment; familiarity with Jewish customs and terminology

Flexibility to work occasional evenings/weekends during holidays or events

An understanding of how a CRM system can be used to provide data and information and enhance membership experience

In addition:

Friendly, professional demeanour

Ability to multitask and meet deadlines

Sensitivity to the pastoral and spiritual aspects of the Rabbi’s role

Sensitivity, resilience in dealing with bereavements, willing to undergo training.

This post is subject to an Enhanced DBS check

Shop Manager

Working Pattern: 5 out of 7 days per week to be agreed with successful candidate

SALARY: £15.12 per hour

CONTRACT: Fixed until October 2026. Possibility to extend depending on lease and successful turnover

Bring your retail know-how and leadership skills to a role that makes a difference.
We’re looking for a dedicated Store Manager to take the lead in overseeing the daily operations of our brand new shop in Leyton — driving sales, inspiring a positive customer experience, and ultimately helping to fund vital support services for older people in Waltham Forest.

In this role, you’ll be at the heart of the store, guiding a fantastic team of staff and volunteers. You’ll play a key role in their development, offering clear leadership, hands-on training, and day-to-day support to help everyone thrive.

If you're an experienced retail manager with strong people skills and a desire to use your talents for a cause that really matters, we’d love to hear from you.

Our client is an astounding group of professionals who believe that people's sight matters. They have ambitious growth plans to increase the investment they are able to make in life changing eye health by supporting the work of London's renowned Eye Hospital and its academic partner and funding innovative research, equipment, patient care and training through the delivery of innovative programmes of fundraising work. The team is looking to appoint a supporter relations and engagement manager, and Prospectus is leading the search.

Supporter relations and engagement manager

Full time, 37.5 hours per week

Permanent

Hybrid

£42,593-£49,691

The supporter relations and engagement manager leads the development and delivery of the charity's engagement and supporter relations strategy across all fundraising programmes, driving meaningful connections with donors of all types. Using data insights to enhance the supporter experience, they ensure exemplary stewardship regardless of how or how much supporters give. They proactively engage diverse stakeholder groups, build strong relationships, and relaunch the volunteer engagement programme to deepen in-person connections with patients. With excellent interpersonal skills and a passion for the cause, they manage a supporter relations and engagement officer and work collaboratively across the Moorfields family to maximise impact and cross-working opportunities.

The selected candidate will have significant experience of working with supporters and donors and will have a thorough detailed knowledge of the voluntary sector. You will have experience and/ or understanding of supporter audiences across the breadth of fundraising programmes. You will have substantial experience of data management and segmentation with a strong understanding of how to use CRM data to inform and improve supporter relations and engagement.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at [email protected].

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Interim Transformation Director

Start Date: 1st September 2025

Contract: 18 months

Location: Hybrid (with occasional travel to London)

Salary: £75,000 p.a.

Are you a strategic change leader with a passion for digital innovation and organisational growth?

Our client, a respected membership-based not-for-profit organisation, is embarking on a bold journey of transformation. With a clear vision for the future, they are implementing a series of digital upgrades-including a new website, CRM, and learning management system-while evolving their culture and redesigning key areas of the organisation to better serve their members.

To support this exciting period of change, they are seeking an experienced Interim Transformation Director to lead and coordinate transformation across multiple functions, including Business Development, Communications, Marketing, Digital, and Operations.

Key Responsibilities:

• Oversee the delivery of major digital transformation projects, ensuring they are completed on time, within budget, and with high user satisfaction.
• Lead cross-functional teams to embed a digital-first, data-driven culture across the organisation.
• Drive operational efficiency and cost savings while maintaining high-quality member services.
• Support income diversification and commercial growth through enabling collaboration, strategic business development and marketing.
• Provide leadership and mentoring to senior managers, fostering a high-performing, inclusive, and collaborative culture.
• Act as a key advisor to the CEO and Executive Team, ensuring alignment between transformation initiatives and organisational goals.

About You:

• Proven track record in leading complex transformation and change programmes, ideally within the membership or wider not-for-profit sector.
• Strong experience in digital strategy, operational leadership, and commercial development.
• Adept at managing cross-organisational priorities and influencing at executive and board level.
• Passionate about delivering value to members and stakeholders through innovation and continuous improvement.
• A confident, collaborative leader who thrives in dynamic environments and brings people with them on the journey.

This is a unique opportunity to make a lasting impact on an organisation at a pivotal moment in its evolution. If you're ready to lead meaningful change and help shape a more agile, digitally-enabled future, we'd love to hear from you.

Our client is an astounding group of professionals who believe that people's sight matters. They have ambitious growth plans to increase the investment they are able to make in life changing eye health by supporting the work of London's renowned Eye Hospital and its academic partner and funding innovative research, equipment, patient care and training through the delivery of innovative programmes of fundraising work. The team is looking to appoint a supporter relations and engagement manager, and Prospectus is leading the search.

Supporter relations and engagement manager

Full time, 37.5 hours per week

Permanent

Hybrid

£42,593-£49,691

The supporter relations and engagement manager leads the development and delivery of the charity's engagement and supporter relations strategy across all fundraising programmes, driving meaningful connections with donors of all types. Using data insights to enhance the supporter experience, they ensure exemplary stewardship regardless of how or how much supporters give. They proactively engage diverse stakeholder groups, build strong relationships, and relaunch the volunteer engagement programme to deepen in-person connections with patients. With excellent interpersonal skills and a passion for the cause, they manage a supporter relations and engagement officer and work collaboratively across the Moorfields family to maximise impact and cross-working opportunities.

The selected candidate will have significant experience of working with supporters and donors and will have a thorough detailed knowledge of the voluntary sector. You will have experience and/ or understanding of supporter audiences across the breadth of fundraising programmes. You will have substantial experience of data management and segmentation with a strong understanding of how to use CRM data to inform and improve supporter relations and engagement.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

About the Role

We are a hardworking organisation, seeking to promote the positive contributions and achievements of young people through the grants we make and the programmes that we run.

We are looking for a dynamic, highly organised, enthusiastic and efficient person to join us to provide effective administrative and database support for the organisation and to help to ensure the smooth running of JPF’s grants programmes. The post holder will be a member of the Operations Team and will be required to work closely with colleagues across the Foundation.

Purpose of Job

To provide comprehensive administrative support to the Operations Team at the Foundation, with a focus on maintaining accurate records, coordinating administrative processes and database management, supporting financial operations, and ensuring the smooth running of the office.
This role is essential to the delivery of the Achievement Award Scheme and other JPF grants and programmes.

Main Areas of Responsibility:
The Operations and Database Administrator will be responsible for supporting the Operations Team.

The primary duties are:

1. Administrative support for JPF’s Achievement Award Scheme and other associated grant programmes
1.1 Support the Operations Officer to prepare and send Achievement Award (AA) materials to all new joiners and organise the general AA mailouts twice a year.
1.2 Manage the JPF general email accounts ensuring that all emails/correspondence are forwarded to the relevant staff member.

2. Database and information management
2.1 Maintain accurate records on JPF systems, particularly the Salesforce database.
2.2 Support the Operations Officer to run periodic data checks on the database and correct identified errors.
2.3 Generate lists and reports from Salesforce, as required, deleting those that are no longer required.
2.4 Assist the Operations Officer with other database tasks e.g. setting up and amending other grant processes in our database such as online application forms, report forms, requirements from grantees, amending email templates, setting up automations, etc.
2.5 Support Head of Operations with maintaining up-to-date organisational policies and procedures.
 

3. Finance and payment support
3.1 Process weekly payments under the guidance of the Finance and Operations Manager.
3.2 Reconcile company credit cards for senior management approval.
3.3 Ensure that bank details for organisations are correct within Salesforce.
3.4 Respond to general finance enquiries and support the Grants Officers recording returned payments accurately.

4. Programme administration
4.1 Assist in the administration of the Internship Programme, other partnerships, IGFV or Open Grants programmes as required.
4.2 Ensure accurate records of all grant applications and reports for all programmes.
4.3 Lead the coordination and distribution of partner programme materials to JPF partners ahead of the academic year.
4.4 Maintain stock control of all JPF AA materials, advising the Finance and Operations Manager when stock requires replenishment.

5. General IT and administrative duties
5.1 Liaise with JPF’s IT providers to ensure seamless IT support for staff and onboarding/offboarding processes.
5.2 Maintain sufficient office cover and manage staff attendance using the Microsoft Teams calendar.
5.3 Distribute daily post and manage general incoming communications efficiently and update contact information in Salesforce.
5.4 Maintain a tidy and well-functioning office environment, including shared spaces and meeting spaces.
5.5 Organise refreshments and ensure room set-up, including technology requirements, for meetings and events as required.
5.6 Arrange for staff photos to be updated on the staff noticeboard and JPF website.
5.7 Complete stationery orders and ensuring that supplies are maintained.
5.8 Maintain inventory of AA and LA medallions and coordinate reorders with the Events Team.
5.9 Oversee the circulation of staff birthday cards, collections and staff celebrations where required.

6. HR and onboarding support
6.1 Support recruitment administration and onboarding processes, including office set up for new staff.
6.2 Lead induction and office set up for work experience placements and other volunteers or contractors.
6.3 Maintain the JPF telephone directory, ensuring staff mobile numbers are current and accurate.
6.4 Administer DBS checks for new staff as required.
6.5 Monitor Cyber Security Training completion and report non-compliance.
6.6 Purchase the weekly supply of fruit, milk, coffee, tea and other supplies for the JPF kitchen.

7. Other Responsibilities
7.1 Attend and actively contribute to Operations and wider JPF Team meetings.
7.2 Provide telephone and email support to enquirers on JPF funding streams.
7.3 Adhere to the Foundation’s policies and procedures, including Safeguarding, Health and Safety, Data Protection, and Publicity Consent.
7.4 Provide cover for reception as required.

These duties represent the typical responsibilities associated with this position. However, flexibility is essential, and all employees may occasionally be required to undertake additional tasks as directed by the Foundation.

Start date: September 2025

Key Responsibilities: 

1. Assessing learner skills and needs to establish starting points/baseline, with other TAP staff

2. Setting up and supporting learners in work placements to develop their skills and gain meaningful experience

3. Observing and evidencing the learner journey (keeping detailed records), monitoring learner progress (including target progress)

4. Liaising with families and team around the learner as required and to contribute to reviews- ensuring learners are working towards their outcomes and aspirations

5. Supporting employers and learners to work together effectively- suggesting and implementing reasonable adjustments

6. To work with Curriculum Manager/Team Leaders to support learners during class days, helping to create learning materials as needed.

7. To work with Curriculum Manager/Team Leaders to support learners with travel training, wellbeing support and signposting to extracurricular/socials and community events

8. Working alongside the Engagement Officer to find, source and maintain employer relationships

9. To support learners during social events, insight days and trips

Please see job description for further information